Bethliving lifestyle Private limited

Job Summary:

The Franchise Manager is responsible for identifying, developing, and managing franchise business partners to achieve company expansion goals. The role involves driving franchise sales, ensuring operational excellence across franchise outlets, and maintaining strong relationships with franchisees to ensure brand consistency, profitability, and compliance with company standards.

Key Responsibilities:

1. Franchise Development

• Identify potential franchise partners and evaluate their suitability based on business objectives and brand values.
• Develop and execute the franchise expansion strategy for assigned regions.
• Conduct market research to identify new business opportunities and viable territories.
• Manage franchise sales cycle from lead generation to agreement signing.

2. Franchise Operations Management

• Provide onboarding, training, and operational support to new franchisees.
• Ensure all franchise outlets adhere to brand standards, operational processes, and quality benchmarks.
• Monitor franchise performance and implement corrective measures to improve sales and profitability.
• Regularly visit franchise outlets for audits, reviews, and relationship management.

3. Financial & Business Performance

• Support franchisees in business planning, budgeting, and P&L management.
• Monitor revenue targets, cost control, and ROI for each franchise unit.
• Prepare periodic performance reports and present to management.

4. Marketing & Brand Compliance

• Collaborate with the marketing team to execute local and national marketing campaigns.
• Ensure all franchise outlets follow approved brand guidelines in operations and customer experience.
• Coordinate launch events and promotional activities for new franchise openings.

5. Relationship & Conflict Management

• Maintain strong, trust-based relationships with all franchise partners.
• Address and resolve franchise-related issues, ensuring alignment with company policies.
• Facilitate continuous communication and knowledge sharing among franchisees.

Key Skills & Competencies:

• Strong business acumen and negotiation skills.
• Excellent communication and interpersonal skills.
• Analytical mindset with ability to interpret financial reports.
• Leadership and team management capabilities.
• Ability to travel frequently and manage multiple stakeholders.

Qualification & Experience:

• Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
• 5–8 years of experience in franchise management, business development, or retail operations.
• Experience in [industry – e.g., Home Décor, FMCG, Retail, F&B, etc.] preferred.

The Installation Technician is responsible for on-site installation, assembly, and fitting of company products (such as wardrobes, kitchens, furniture, fixtures, or equipment) as per design specifications and quality standards. The role ensures timely completion of installations while maintaining safety and customer satisfaction.

Key Responsibilities:

· Carry out installation, assembly, and fitting of products (wardrobes, kitchens, sliding doors, fixtures, etc.) at customer sites.

· Read and interpret layout drawings, installation plans, and design specifications.

· Ensure all installations are completed as per company standards, within the given timelines.

· Conduct pre-installation checks, including site measurements and readiness verification.

· Handle tools, materials, and equipment responsibly and ensure proper maintenance.

· Coordinate with the project manager, designer, and client for smooth execution.

· Perform finishing work such as adjustments, alignment, and final inspection.

· Report any site issues, damages, or delays immediately to the supervisor.

· Follow all safety protocols and ensure a clean and organized work area.

· Provide on-site service support and rectify installation-related issues if required.

An Interior Design Executive is a sales professional who generates leads, qualifies customers, and closes sales for interior design services primarily through phone and digital communication. This role involves understanding customer requirements, providing company and product information, building rapport, and coordinating with sales and design teams. Key responsibilities include lead generation, client engagement, and CRM maintenance, often requiring experience in sales, especially within the interior design or related fields.

Core responsibilities

Lead generation: Proactively making outbound calls and responding to inbound inquiries to identify and qualify potential clients.

Client engagement: Acting as the first point of contact, understanding client needs, and providing detailed information about design services and pricing.

Sales support: Collaborating with interior designers and sales teams to develop solutions and present proposals to clients.

Customer relationship management: Maintaining detailed lead data in a CRM system and ensuring timely follow-ups.

Internal coordination: Working with other teams to address customer requests and provide feedback on marketing efforts.

Required qualifications

Experience: Previous experience in sales, particularly telesales or inside sales, is often required. Experience in the interior design, real estate, or modular furniture industries is preferred.

Skills: Strong communication and interpersonal skills, the ability to build rapport, and a track record of achieving sales targets are essential.

Technical proficiency: Experience with Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software is common.

Other: Some roles may require knowledge of interior design trends and concepts, though this is often a plus rather than a strict requirement.

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.

Key Responsibilities:

1. Sales & Revenue Management

• Achieve monthly and quarterly sales targets for the store.
• Drive conversion rates by ensuring strong customer engagement and effective product presentation.
• Monitor sales trends and customer preferences to suggest improvements in product mix and display.
• Implement promotional campaigns and sales strategies to boost revenue.

2. Team Leadership & Performance

• Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
• Conduct daily briefings and set individual sales goals.
• Monitor staff performance and provide regular feedback and coaching.
• Ensure proper shift scheduling and adequate manpower coverage.

3. Customer Experience & Service Excellence

• Ensure every customer receives professional interior design consultation and personalized service.
• Handle escalations or special client requests efficiently.
• Maintain client relationships for repeat and referral business.
• Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.

4. Store Operations & Visual Merchandising

• Maintain store ambience, layout, and visual display standards as per brand guidelines.
• Ensure accurate stock management and inventory control.
• Coordinate with logistics and warehouse teams for product deliveries and replenishments.
• Ensure store cleanliness, safety, and maintenance compliance.

5. Reporting & Coordination

• Prepare daily, weekly, and monthly sales reports.
• Track key performance metrics (footfall, conversion, average ticket size, etc.).
• Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
• Provide feedback to management on market trends, competitor activity, and customer insights.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
• 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
• Proven experience in managing store teams and achieving sales targets.
• Strong understanding of interior design products and customer consultation process.

Key Skills Required:

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer-centric mindset with focus on quality service.
• Sales-driven and result-oriented approach.
• Good knowledge of visual merchandising and store operations.
• Proficiency in MS Office and CRM software.

Performance Indicators (KPIs):

• Monthly sales achievement vs. target.
• Conversion rate and average ticket value.
• Customer satisfaction and feedback ratings.
• Store presentation audit score.
• Employee productivity and retention.

Assistant Sales Manager – Interior Design & Home Décor

Job Summary:

We are seeking a motivated and detail-oriented Assistant Sales Manager to support the sales team in driving business growth within the interior design and home décor industry. The role involves assisting in sales operations, client relationship management, and business development activities, while ensuring seamless coordination with internal teams to deliver premium customer experiences.

Key Responsibilities:

· Assist the Sales Manager in executing sales strategies to achieve revenue targets.

· Generate leads through networking, referrals, and market research.

· Build and maintain strong relationships with clients, architects, designers, and builders.

· Support in preparing proposals, quotations, and presentations tailored to client requirements.

· Coordinate with design, project, and operations teams to ensure timely execution of client orders.

· Handle client queries, follow-ups, and ensure high levels of customer satisfaction.

· Maintain accurate sales records, reports, and CRM data.

· Participate in exhibitions, trade fairs, and promotional activities to represent the company.

· Monitor market trends and competitor activities to provide inputs for business growth.

· Motivate and guide junior sales executives to achieve their targets.

Key Requirements:

· Bachelor’s degree in Marketing, Business Administration, or related field.

· 3–5 years of experience in sales/business development, preferably in interior design, home décor, furniture, or real estate sector.

· Strong communication, presentation, and interpersonal skills.

· Ability to build long-term relationships with clients and industry partners.

· Good negotiation skills with a client-centric approach.

· Proficiency in MS Office and CRM software.

· Ability to work independently as well as part of a team.

Key Competencies:

· Client relationship management

· Sales and negotiation skills

· Market awareness and research ability

· Team support and coordination

· Result orientation with attention to detail