
About Company
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
We’re looking for a high-ownership Operations Intern who wants hands-on exposure to how backend operations work at a fast-growing AI SaaS company. This is a real ops role, not a shadow internship. High performers may be considered for a full-time opportunity post internship.
What You’ll Do
- Support coordination with telecom operators and data center partners
- Assist in vendor management and asset tracking
- Handle operational queries via the ticketing system
- Support basic troubleshooting of assets and infrastructure (with guidance)
- Assist with day-to-day admin and backend operations
Requirements
Who Should Apply
- Graduates (BBA preferred; B.Com / BA / BSc welcome)
- 0–1 year experience or strong internship exposure in operations
- Good communication and coordination skills
- Comfortable with MS Excel, Word, and PowerPoint
- Willing to learn technical and operational systems
Work Expectations
- 6-day workweek, roster-based (including occasional Sundays)
- Willingness to travel occasionally to data centers across India
- Fast-paced startup environment with real ownership
- Tenure: 6 Months
- Location: Noida, Sector 2 (Work-from-office)
Benefits
What You Get
- Hands-on exposure to AI SaaS, telecom, and infrastructure operations
- Steep learning curve with direct team interaction
- Laptop reimbursement
- High chance of full-time conversion based on performance

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty mission of making the world a better place, powered by human kindness, we started looking for our answers in data and technology. At the SuperHuman Race, we take pride in using creativity and data to solve intersections. In working out these solutions, we discover the engineers, the architects, and the authors that live and breathe deep inside the colorful fabric of society. We automate social purposes for organizations and deliver impact-related insights to all of our users. At the core of the SuperHuman Race is the belief that while good work is important and aspiring to make an impact is necessary, it cannot be sustainable unless it is also fun!
Job Summary
We are looking for a results-driven Software Tester to be responsible for designing and executing tests to ensure software usability and reliability. The ideal candidate will conduct detailed testing, analyze results, and collaborate with the design and development teams to ensure product quality and performance.
Our products are intricately integrated with our customers’ sustainability strategies and corporate branding. The testing team plays a crucial role in maintaining compatibility with Microsoft Office products, APIs, and third-party integrations. You’ll be testing products that serve diverse account types and regions across the SuperHuman Race ecosystem.
Key Responsibilities:
- Analyze product requirements, business logic, and technical specifications for web and mobile platforms.
- Develop and execute comprehensive test plans and strategies for web, Android, and iOS applications.
- Create detailed, reusable test cases for functional, regression, performance, and UI testing.
- Conduct functional, UI/UX, cross-browser, and cross-platform testing.
- Apply agile test methodologies and continuous integration practices.
- Design and maintain automation frameworks (Selenium preferred).
- Support automation using programming/scripting languages (PHP, JS, or similar).
- Log and verify defects, assisting developers in issue recreation and resolution.
- Conduct vulnerability and penetration testing to identify security risks.
- Validate MySQL database operations (queries, data integrity, migrations).
- Participate in test case automation (Selenium) and performance testing.
- Collaborate on CI/CD pipelines for automated testing during deployments.
- Perform manual and automated test execution while maintaining documentation.
- Stay updated on testing tools, methodologies, and industry trends.
- Contribute to quality improvement through root cause analysis (CAPA, RCA, 5-Why, etc.).
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 2+ years of professional experience in front-end development.
- Strong proficiency in HTML5, CSS3, JavaScript, and jQuery.
- Experience with Bootstrap and responsive web design principles.
- Proficiency in Git or other version control systems.
- Understanding of cross-platform optimization and mobile responsiveness.
- Familiarity with front-end build tools (Webpack, Gulp, or similar).
- Experience with front-end frameworks (React, Vue.js, or Angular) is a plus.
- Basic understanding of PHP and RESTful API integration
- Familiarity with image editing tools such as Figma, Adobe XD, Photoshop, or Gimp.
- Strong problem-solving, analytical, and debugging skills.
Preferred Skills:
- Experience in performance testing and automation frameworks.
- Knowledge of security and API testing (REST APIs).
- Ability to work with Windows, Mac, and Linux environments.
- Understanding of release processes and CI/CD best practices.
- Strong mentoring and coaching abilities for team collaboration.
Why Join Us?
- Build purpose-driven digital experiences that create measurable social and environmental impact.
- Work with a talented, mission-driven team across sustainability, tech, and design.
- Exposure to cutting-edge technologies and international projects.
- 5 Days Working.
- Smart Business Casuals Dress Code.
- Paid Time Off and Work-from-Home Flexibility (as required).
How to apply?
Send your resume and portfolio (if available) with a brief overview of your work, current CTC & Notice Period details to arman @ mysuperhumanrace dot com
Subject: Application for Software Tester
At SHR, we believe in meritocracy and are proud of the diverse team we have built. We welcome talent from all regions, geographies, languages, backgrounds, cultures, genders, and age groups in our attempt to accelerate progress and deliver on our shared goals of sustainability & equity.
Review Criteria
- Strong Product Designer profile.
- Minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.
- Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.
- Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.
- Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).
Role & Responsibilities
As we continue to scale, we are looking to hire a dynamic and results-driven Senior Product Designer to join our growing team at company. You will be playing a key role in building solutions and driving forward the product roadmap. You will be deeply engaged in understanding our customers, prioritizing pain points to solve, converting them into detailed stories, and seeing them through.
What we’re looking for:
- Minimum 4-6 years in a Product Design or similar role (UX/UI Design).
- A portfolio of work displaying high quality, user experience-focused design and problem-solving.
- Strong understanding of User-Centered Design Processes, Design Principles, and Systems.
- Proficiency in design and wireframing tools (e.g., Figma).
- Excellent communication skills to clearly convey ideas to stakeholders.
- Strong time-management skills, with a proactive approach to meeting goals efficiently.
- Product sense and craftsmanship. You will own important product interactions with every company customer and should show the attention to detail this responsibility deserves.
- You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.
Ideal Candidate
- Collaborate with product managers and analysts to gather and assess user needs.
- Conduct interviews with customers to identify pain points and map out user journeys.
- Effectively present design ideas to developers and stakeholders.
- Identify and resolve UX issues.
- Create mockups and prototypes to demonstrate feature functionality and appearance.
- Convert wireframes into detailed UI designs.
- Maintain and develop a cohesive design language system for our core product.
• Ruby
• Rails framework
• MySQL
• API development
• Design Patterns
Develop, test, and maintain all APIs
• Manage and maintain SQL and No-SQL tables, data, and stored procedures within all databases
• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive code to enhance the user experience and support analytical products
• Troubleshoot and diagnose production issues
React.JS JD:
We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.
React.js Developer Responsibilities:
Meeting with the development team to discuss user interface ideas and applications.
Reviewing application requirements and interface designs.
Identifying web-based user interactions.
Developing and implementing highly responsive user interface components using react concepts.
Writing application interface codes using JavaScript following react.js workflows.
Troubleshooting interface software and debugging application codes.
Developing and implementing front-end architecture to support user interface concepts.
Monitoring and improving front-end performance.
Documenting application changes and developing updates.
React.js Developer Requirements:
Bachelor’s degree in computer science, information technology, or a similar field.
Previous experience working as a react.js developer.
In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
Experience with user interface design.
Knowledge of performance testing frameworks including Mocha and Jest.
Experience with browser-based debugging and performance testing software.
Excellent troubleshooting skills.
Good project management skills.
- Expertise with NodeJS (extensively using ExpressJS) and databases like MongoDB or MySQL
- Comfortable with developing MVC architecture-based code
- Skilled in implementing security features across the applications and components
- Skilled with code optimization techniques
- Strong troubleshooting techniques
- Strong defect resolution process for minimized latency
- Familiarity with confluence management like JIRA/Trello/Youtrack
Good to have:
- Networking fundamentals, prior working experience in network technologies and protocols
- Tools usage - Code quality, Memory/CPU profiling tools
- Ability to build supportability features to reduce the defects in software components
- Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle, docker container usage and LDAP is a plus
Position: Senior DevOps Engineer (Azure Cloud Infra & Application deployments)
Location:
Hyderabad
Hiring a Senior
DevOps engineer having 2 to 5 years of experience.
Primary Responsibilities
Strong Programming experience in PowerShell and batch
scripts.
Strong expertise in Azure DevOps, GitLab, CI/CD, Jenkins and
Git Actions, Azure Infrastructure.
Strong
experience in configuring infrastructure and Deployments application in
Kubernetes, docker & Helm charts, App Services, Server less, SQL database, Cloud
services and Container deployment.
Continues
Integration, deployment, and version control (Git/ADO).
Strong experience in managing and configuring RBAC, managed identity and
security best practices for cloud environments.
Strong verbal and written communication skills.
Experience with agile development process.
·
Good analytical skills
Additional Responsibility.
Familiar with
various design and architecture patterns.
Work with modern frameworks and design patterns.
Experience with cloud applications Azure/AWS. Should have experience in developing solutions and plugins and should have used XRM Toolbox/ToolKit.
Exp in Customer Portal and Fetchxml and Power Apps and Power Automate is good to have.
Job Description :
| Hands-on experience with Windows/Linux/Mac OS environments |
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ü Hands-on experience in TFS, FTP and Repositories. |
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ü Hands-on experience in LAN, IP & Subnet. |
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ü Desired knowledge is Active directory and access permissions. |
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ü Working knowledge of office automation products and computer peripherals, like printers and scanners. |
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ü Knowledge of network security practices and anti-virus programs. |
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ü Ability to perform remote troubleshooting and provide clear instructions. |
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ü Desired knowledge in create technical documentation and manuals. |
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ü Desired knowledge in Mail servers and protocols. |
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ü Desired knowledge in Troubleshooting mail clients like outlook, thunderbird etc. |
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ü Desired knowledge in MS office 365 installation & Troubleshooting. |
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ü Desired knowledge in server monitoring & Tools. |
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Responsibilities: |
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ü Address user mails/tickets regarding hardware, software and networking. |
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ü Walk customers through installing applications and computer peripherals. |
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ü Ask targeted questions to diagnose problems. |
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ü Guide users with simple, step-by-step instructions. |
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ü Conduct remote troubleshooting. |
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ü Test alternative pathways until you resolve an issue. |
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ü Customize desktop applications to meet user needs. |
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ü Record technical issues and solutions in logs. |
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ü Direct unresolved issues to the next level of support personnel. |
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ü Follow up with clients to ensure their systems are functional. |
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ü Report customer feedback and potential product requests. |
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ü Customer-oriented attitude. |
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ü 1st and 2nd level technical support and analysis of issues reported by the business. |
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ü Ability to multitask and work under high pressure, work both independently, and as a member of the team. |
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ü Analytical thinking and problem solving and multitasking skills. |
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ü Good planning and organizing skills. |
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ü Positive attitude and willingness to work in a global team with different cultures. |
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ü Willingness to travel, also internationally. |
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ü Fluent in English (spoken and written) and Ready to learn National Languages. |
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• As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
• This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
• Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
• Design & implement high performing T-SQL queries as per the functional specification.
• Create Technical Specification.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Participate in Requirements discussions.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
• Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
• Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
• Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
• Bachelor’s Degree or an equivalent qualification
Questions for Candidates
• Require experience in query optimizing.
• Have to be hands-on in SSRS.
• Good in T-Sql query, like use of temp tables when developing store procedures concerning report development
• Should be a guide and mentor to make sure to provide a quality outcome.
• Very good in basic development principles
o Adding Cascading parameters
o Grouping subtotal/ Grand total
o Sub Reports/ HyperLink creation
o Matrix Grid
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
- Good communiation skills
- Good conviencing skills
- Sales player
- maintain good relations with customer
- Follow up the clients until lead success











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