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Technical support Jobs in Kochi (Cochin)

11+ Technical support Jobs in Kochi (Cochin) | Technical support Job openings in Kochi (Cochin)

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Care Infotech
Aman Shaikh
Posted by Aman Shaikh
Bhuj, Surat, Vadodara, Ahmedabad, Thiruvananthapuram, Chennai, Coimbatore, Colombo, Kathmandu, Dhaka, Chittagong, sylhet, Kochi (Cochin), Chandigarh, Pondicherry, Kozhikode (Calicut)
1 - 1 yrs
₹2.4L - ₹2.8L / yr
Hardware troubleshooting
Hardware
Hardware installation
Hardware technician
IT Solutioning
+6 more

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

  1. Hardware Support:
  • Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
  • Perform hardware repairs and upgrades.
  1. Software Support:
  • Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
  • Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
  1. Network Support:
  • Provide assistance in connecting workstations to the company network and resolving connectivity issues.
  • Troubleshoot network-related issues on desktops and laptops.
  1. User Support:
  • Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
  • Offer guidance on proper system usage and IT best practices.
  1. System Maintenance:
  • Regularly update and patch desktop systems to ensure security and functionality.
  • Backup important files and data as per company policy.
  1. Documentation:
  • Maintain logs of issues, solutions, and configurations for future reference.
  • Document common problems and resolutions for knowledge-sharing purposes.
  1. Customer Service:
  • Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

  • Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
  • Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
  • Communication: Strong verbal and written communication skills to interact with end-users.
  • Networking Basics: Understanding of network configurations and troubleshooting.
  • Time Management: Capable of handling multiple requests and prioritizing tasks.
Read more
Tier #1 MNC

Tier #1 MNC

Agency job
via People First Consultants by Aishwarya KA
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Pune, Hyderabad, Kolkata, Chennai, Kochi (Cochin)
5 - 18 yrs
Best in industry
Oracle HCM
Oracle Fusion
HDL
BIP

Oracle Cloud HCM Technical 

Experience- 6 – 12 years 

Location- Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai 

  

1.Practitioner/expert level knowledge in at least 2 of the following tools: HDL, HCM Extracts, 

BIP Reports, OTBI Reports, REST Web services, Fast Formula 

2.In depth knowledge in at least two of HCM Cloud Modules: 

∙Core HR   

∙Absences   

∙Benefits   

∙Payroll   

∙Workforce Compensation 

∙OTL 

∙Taleo 

∙OLC 

∙Oracle recruit. 

1.Cloud -certification will be an advantage 

2.Very good communication skills and excellent problem-solving skills. 

3.Direct client interaction experience will be an advantage

Read more
Orion Innovation
Nitish Saxena
Posted by Nitish Saxena
Kochi (Cochin), Coimbatore
2.5 - 5 yrs
₹3L - ₹14L / yr
ASP.NET
skill iconAngular (2+)
Microsoft Windows Azure
Windows Azure

Interview & Work Location: Kochi, Coimbatore

Experience- 3-5 years

Notice Period - immediate to 30 Days


Who we are;

Orion delivers game changing business transformation & digital product development with agility at scale. With a maturity and scale of 25+ years in the industry, Orion has 6200 + associates working across 12 major delivery centers across the globe! Follow us on the links below to know more!


Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any.

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code.

• Is responsible for writing simple, reusable code by following coding standards.

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.


Key Competencies;

• Strong knowledge of .netcore, SQL Server, Angular 6+

• Basic understanding of Azure Cloud and Azure functions

• Fair understanding of object-oriented programming (OOP)

• Fair understanding of WCF / Web Services / JQuery / CSS / Ajax/HTML 5/ JavaScript.

• Fair understanding of Entity Framework.

• Knowledge of design patterns will be an added advantage.

• Clear communication skills are of high importance

• Ability to quickly learn new concepts and software is necessary

• Candidate should be a self-motivated, independent, detail oriented, responsible team player and exhibit

• exceptional relationship management skills

• Passionate about building high-quality systems with software implementation best practices


Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).


Benefits:

• Competitive salary and performance-based incentives.

• Flexible work environment (Remote/Hybrid options available).

• Health insurance and other perks.

• Learning and development opportunities.

• Collaborative and innovative work culture.

Read more
Lister Technologies

at Lister Technologies

8 recruiters
Ramya Selvan
Posted by Ramya Selvan
Chennai, Mysore, Coimbatore, Kochi (Cochin)
4 - 6 yrs
₹5L - ₹15L / yr
Salesforce
Software Testing (QA)
Test Automation (QA)
Functional testing
Manual testing
+1 more
Qualifications : BE / B.Tech / MCA
 
Essential Skills :
  • Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
  • Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
  • Ability to multi-task/handle several projects effectively and deliver within timeline
  • Peer Reviews the test cases, understands the Test Plan and write Automation test cases
  • Able to write Scripts in languages like Java, Ruby, Python, etc.,
  • Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
  • Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
  • Define onboarding documents for technology and domain for the teams
  • Train/Mentor and evaluate juniors on testing specializations
  • Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
  • Perform cross Browser / device compatibility testing using automation
  • Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
  • Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization
Role Description :
  • Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
  • Has a cordial work relationship with peers and manager
  • Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
  • Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
  • Open to working across projects and technologies, Good analytical and logical skills
  • Understands requirements quickly and accurately
  • Proactively thinks through the solution and seeks clarification before coding
  • Explores the root causes of problems before taking action
  • Quickly learns the latest developments in technology and is able to apply it to the projects
  • Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
  • As a QA person - Show extreme attention to details and nuances
Read more
Anoka

Anoka

Agency job
via Anoka Infotech by Nagaswaroop ShashankL
Kochi (Cochin), Bengaluru (Bangalore)
5 - 8 yrs
₹9L - ₹15L / yr
uipath
skill iconNodeJS (Node.js)
skill icon.NET
Orchestrators
RPA
+2 more
RPA (Ui) Path Developer 

Experience: 5-8 Years 

Job Description:

Key Responsibilities:

  • Determine the appropriate approach for new software assignments
  • Provide solutions to overcome complex problems using the latest technologies
  • Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
  • Proactively communicate with the client to get things done within the deadline.
  • Develop tools and applications by producing clean, efficient code.
  • Automate tasks through appropriate tools and scripting
  • Provide high-level maintenance and update of an existing applications to improve functionality and process flow
  • Oversee the maintenance of technical documentation of applications as architecture, code, and procedures

Primary Skills:
  • 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
  • Experience in programming .NET (C# or VB), Java + Node.JS-based programming
  • UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
  • Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
  • Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
  • Orchestrator configuration and component usage knowledge
  • hands on experience of orchestrator queue and load distribution
  • Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
  • Excellent analytical and problem-solving skills, including business process expertise
  • Experience developing design documents for automation processes

Education Required: B.Tech or B.E. or MCA or MSC from a recognized college or institute
Read more
Emproto Technologies Private Limited

at Emproto Technologies Private Limited

1 video
5 recruiters
Ram Saravana
Posted by Ram Saravana
Bengaluru (Bangalore), Cochin, Chennai, Hyderabad, Coimbatore, Vijayawada, Visakhapatnam, Dharwad, Bhubaneswar, Patna, Kolkata, Calicut, Indore, Bhopal, Cuttack
2 - 5 yrs
₹5L - ₹18L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconJavascript
Role : Back End Developer
Job Description :
● Should have a strong knowledge of Node JS, Javascript.
● Proven Skills with databases like PostGres/MongoDB etc.
● Experience in Version Control Systems like GIT, Bitbucket.
● Ability to complete all phases of software development life cycle.
● Should have a working knowledge of using the latest development tools and techniques.
● Experience in Cloud such as AWS, Azure etc. is an advantage
● Basic knowledge of front-end UI design preferred.
● Must have good problem solving and analytical skills.
● Must be a team player, having good communication skills, self-starter
● Ability to pick up new technology is needed
Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves
Read more
EyeT Innovations Software Solutions Pvt Ltd
Kochi (Cochin)
1 - 2 yrs
₹2L - ₹3L / yr
Communication Skills
Lead Generation
Effective communication

Job Description - Online Bidder

Roles & Responsibilities:

  1. ·Manage company’s various online bidding profiles
  2. ·Identifying quality lead and bringing up the projects for the company
  3. ·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
  4. · Handle the initial discussions and collect the strategic information about the prospects
  5. ·Understand complex project requirements and prepare proposal /bid to generate leads
  6. ·Continue prospect engagement and account management throughout the sales cycle until closure.
  7. ·Independently collaborate with the technical team for presentation with prospects.
  8. · Scout for new bidding platforms and websites to catch out the opportunities.
  9. Skill & Experience Required
  10. ·       Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
  11. ·       Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
  12. ·       Experience with lead generation and prospect management via various online bidding platforms.
  13. ·       Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
  14. ·       Lead generation through LinkedIn, database, and other social networks would be an added value.
  15. ·       Ability to handle the sales independently or as part of a team.
  16. Education: Degree/ any diploma

Experience: 1- 3 years

Salary: negotiable

 

.

Read more
Farmers Fresh Zone
Haani Hashim S V P
Posted by Haani Hashim S V P
Remote, Kochi (Cochin)
1 - 4 yrs
₹5L - ₹9L / yr
Customer Retention
Customer Acquisition
Customer Relationship Management (CRM)
moengage
webengage
+1 more

Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide-free fruits & vegetables directly sourced from our farmers. We are an omnichannel platform having both an offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit-level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.

 

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmers' produce, a movement that is uplifting the farmer community. Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

 

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.



As a Customer Retention & Market Automation Specialist, you will play a key role in driving & growing our mobile app & website’s engagement and retention metrics. You will run various messaging experiments on multiple channels like notifications, SMS, Email, Whatsapp.


Our ideal candidate will have strong analytical and problem solving skills, led or managed teams, and have understanding of engagement tools like Moengage, Clevertap or Webengage. We love people who are humble and collaborative with hunger for excellence.


Responsibilities:


  • Create omni-channel (push notifications, Whatsapp, In-app prompts, SMS, Email etc) marketing campaigns & journeys based on different user segments to drive user acquisition, activation, engagement & retention.

  • Define AARRR KPIs and Optimize them with Moengage multi-channel journeys by continuously performing A/B tests. Drive increased engagement & retention.

  • Be responsible for and own execution, monitoring and measurement of marketing campaigns and their success. Collaborate with designers & Content creators to get graphic/text content.

  • Compile regular reports of campaign performance and results, collaborate with analyst to monitor and review past campaigns and journeys.

  • Improve new campaigns using data and feedback from existing and previous projects.

  • Create detailed and diverse user-segments to identify high, medium & low activity cohorts. 

  • Create communication & content strategies to increase the size of high-activity cohorts.

  • Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.


Qualification & Requirements:


  • Bachelor’s Degree in Computer Science, Engineering or any other related field.

  • 1+ years of experience in creating mobile/web application journeys & campaigns on tools like moengage, clevertap etc.

  • In-depth knowledge & hands on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.

  • Excellent copy writing skills to produce high quality copies for marketing campaigns and journeys.


Soft Skills:



  • Ability to prioritize and manage multiple milestones and projects efficiently.

  • Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.

Detail oriented, advanced problem solving skills with customer-centric approach

Read more
UST Global

UST Global

Agency job
via Srijan Spectrum by chandana R
Bengaluru (Bangalore), Hyderabad, Kochi (Cochin), Noida
6 - 10 yrs
₹5L - ₹15L / yr
skill iconGo Programming (Golang)
skill iconJava
skill iconPython
skill iconRuby
skill iconRuby on Rails (ROR)
+2 more
Role: Go lang Developer
Skill: golang+java
Experience: 6 to 10yrs
Location: Bangalore,Hyderabad,Noida,Chennai,Pune
Notice peroid: Immediate r 30days
Read more
HR Global Services India

at HR Global Services India

2 recruiters
Kavitha K
Posted by Kavitha K
Remote, Kochi (Cochin)
2 - 8 yrs
₹3L - ₹12L / yr
skill iconC#
skill iconPython
skill iconJava
Cyber Security
Microsoft Windows Azure
+6 more
Job Description - Cyber Security Analyst

The Cyber Security Analyst will help to assess, plan, and enact security measures to protect the Hubbell organization from security breaches and attacks on its computer networks and systems. This job involves simulating attacks to identify vulnerabilities, testing new software to help protect the
company & data, and assisting users in adhering to new regulations and processes to ensure safety and compliance. The Cyber Security Analyst will work as part of the Security Operations team to execute, monitor and report-out on the scheduled tasks associated with maintaining the overall cyber hygiene for the company
Responsibilities
 Monitor computer networks for cybersecurity issues.
 Respond and investigate security breaches and other cybersecurity incidents.
 Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
 Work in conjunction with the cybersecurity team to develop automation for scheduled tasks and reporting
 Respond to specific threats, evaluating company exposure, and risk.
 Assist in the execution of penetration testing.
 Research security enhancements and make recommendations to management.
 Stay up to date on cybersecurity trends, threats, and remediation
 Attend daily security operations meetings
 
Qualifications
 A degree in Computer Science, IT, Systems Engineering or a related qualification
 2-3 years of experience with software development in C-Sharp, Python or Java
 2 years of experience with scripting tools such as PowerShell, Unix Bash and Bourne
 Familiarity with patch management
 Familiar with common cyber frameworks and tools such as NIST and MITRE Attack
 Awareness of common cybersecurity threats and hacking methodologies
 
Preferred
 CompTIA certification (A+ and Sec+)
 Previous experience with Incident response and forensics
 Knowledge Network security and segmentation


Read more
IQVIA

at IQVIA

6 recruiters
Sony Shetty
Posted by Sony Shetty
Remote, Kochi (Cochin)
1 - 5 yrs
₹4L - ₹10L / yr
skill iconPython
skill iconScala
Spark
Big Data
skill iconData Science
+1 more
Job Description Summary
Skill sets in Job Profile
1)Machine learning development using Python or Scala Spark
2)Knowledge of multiple ML algorithms like Random forest, XG boost, RNN, CNN, Transform learning etc..
3)Aware of typical challenges in machine learning implementation and respective applications

Good to have
1)Stack development or DevOps team experience
2)Cloud service (AWS, Cloudera), SAAS, PAAS
3)Big data tools and framework
4)SQL experience

Read more
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