11+ Technical support Jobs in Kochi (Cochin) | Technical support Job openings in Kochi (Cochin)

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Job Summary:

We are looking for an enthusiastic and motivated Recruiter (Fresher) to join our HR team. The ideal candidate will be responsible for supporting the end-to-end recruitment process, sourcing candidates, and coordinating interviews. This role is perfect for someone starting their career in Human Resources and talent acquisition.

Key Responsibilities:

• Assist in sourcing candidates through job portals, social media, and other platforms
• Screen resumes and shortlist candidates based on job requirements
• Schedule and coordinate interviews between candidates and hiring managers
• Conduct initial HR screening calls
• Maintain and update candidate databases and recruitment trackers
• Post job openings on various job boards and company career pages
• Follow up with candidates regarding interview status and feedback
• Support onboarding activities and documentation

Required Skills & Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Strong communication and interpersonal skills
• Basic understanding of recruitment processes
• Familiarity with job portals (like Naukri, LinkedIn) is a plus
• Good organizational and time management skills
• Ability to multitask and work in a fast-paced environment

We are seeking a talented and creative Motion Graphic and Video Editor with expertise in video editing, motion graphics, and preferably VFX.

The ideal candidate should have a Bachelor’s degree in Motion Graphics or a related field and a strong passion

for creating engaging and visually captivating content.

Key Responsibilities:

Edit and assemble raw video footage into polished final products for social media and campaigns.

Design and create motion graphics for promotional, educational, or commercial projects.

Collaborate with the creative team to develop storyboards, visual concepts, and design elements.

Incorporate animations, transitions, and effects to enhance video presentations.

(Optional) Utilize VFX skills to add special effects and elevate the visual quality of projects.

Manage multiple projects simultaneously while meeting deadlines.

Ensure all content aligns with the brand’s vision and objectives.

Qualifications:

Bachelor’s degree in Motion Graphics, Animation, or a related field.

Proficiency in video editing software (e.g., Adobe Premiere, Final Cut Pro).

Advanced knowledge of motion graphics tools (e.g., After Effects, Cinema 4D).

Strong understanding of VFX techniques (preferred but not required).

Excellent storytelling skills and creative problem-solving abilities.

Attention to detail and ability to work both independently and within a team

Job Description:

We are looking for a Senior Java Developer with strong expertise in Apache Kafka and backend systems. The ideal candidate will have hands-on experience in Java (8/11+), Spring Boot, and building scalable, real-time data pipelines using Kafka.

Key Responsibilities:

• Develop and maintain backend services using Java and Spring Boot
• Design and implement Kafka-based messaging and streaming solutions
• Optimize Kafka performance (topics, partitions, consumers)
• Collaborate with cross-functional teams to deliver scalable microservices
• Ensure code quality and maintain best practices in a distributed environment

Required Skills:

• 6+ years in Java development
• 3+ years of hands-on Kafka experience (producers, consumers, streams)
• Strong knowledge of Spring Boot, REST APIs, and microservices
• Familiarity with Kafka Connect, Schema Registry, and stream processing
• Experience with containerization (Docker), CI/CD, and cloud platforms (AWS/GCP/Azure)

Role Overview:

We are looking for a skilled Golang Developer with 3.5+ years of experience in building scalable backend services and deploying cloud-native applications using AWS. This is a key position that requires a deep understanding of Golang and cloud infrastructure to help us build robust solutions for global clients.

Key Responsibilities:

• Design and develop backend services, APIs, and microservices using Golang.
• Build and deploy cloud-native applications on AWS using services like Lambda, EC2, S3, RDS, and more.
• Optimize application performance, scalability, and reliability.
• Collaborate closely with frontend, DevOps, and product teams.
• Write clean, maintainable code and participate in code reviews.
• Implement best practices in security, performance, and cloud architecture.
• Contribute to CI/CD pipelines and automated deployment processes.
• Debug and resolve technical issues across the stack.

Required Skills & Qualifications:

• 3.5+ years of hands-on experience with Golang development.
• Strong experience with AWS services such as EC2, Lambda, S3, RDS, DynamoDB, CloudWatch, etc.
• Proficient in developing and consuming RESTful APIs.
• Familiar with Docker, Kubernetes or AWS ECS for container orchestration.
• Experience with Infrastructure as Code (Terraform, CloudFormation) is a plus.
• Good understanding of microservices architecture and distributed systems.
• Experience with monitoring tools like Prometheus, Grafana, or ELK Stack.
• Familiarity with Git, CI/CD pipelines, and agile workflows.
• Strong problem-solving, debugging, and communication skills.

Nice to Have:

• Experience with serverless applications and architecture (AWS Lambda, API Gateway, etc.)
• Exposure to NoSQL databases like DynamoDB or MongoDB.
• Contributions to open-source Golang projects or an active GitHub portfolio.

Strong knowledge in Laravel.

● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.

● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.

● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.

The ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.

Experience : 5 – 9 years

Contract duration : 6 months

Major Accountability

• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.

Essential Skills & Experience

• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.

Education

• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken

• Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
• Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
• Ability to multi-task/handle several projects effectively and deliver within timeline
• Peer Reviews the test cases, understands the Test Plan and write Automation test cases
• Able to write Scripts in languages like Java, Ruby, Python, etc.,
• Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
• Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
• Define onboarding documents for technology and domain for the teams
• Train/Mentor and evaluate juniors on testing specializations
• Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
• Perform cross Browser / device compatibility testing using automation
• Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
• Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization

• Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
• Has a cordial work relationship with peers and manager
• Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
• Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
• Open to working across projects and technologies, Good analytical and logical skills
• Understands requirements quickly and accurately
• Proactively thinks through the solution and seeks clarification before coding
• Explores the root causes of problems before taking action
• Quickly learns the latest developments in technology and is able to apply it to the projects
• Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
• As a QA person - Show extreme attention to details and nuances

• Candidate must have knowledge in the testing domain and must have knowledge of testing of web-based applications.
• The candidate will be responsible for the testing of web-based applications.
  The candidate will also act as the Business Analyst for the project. 
  The eye-catching ability to find bugs from a client’s perspective.
• Exposure to Automation Testing using Testing Tools such as (Selenium Web driver, TestNG, jmeter or similar tools) will be an added advantage.
• Good understanding of software development life cycle.
• Familiar with Database testing; good reporting & documenting skills.
• Good analytical skills with Out of the box thinking and can do attitude.
• Should be flexible and adaptable 
• Good Problem-solving and Troubleshooting skill
• Will be responsible for creating Test cases and creating Client & Internal Reporting. 

• Bachelors in Computer Science, Information Systems or equivalent.
• 6 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer.
• Prior experience in retail domain is a plus.
• 3 years of experience working with distributed teams.
• Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs.
• Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot etc.). Search Engine and Native App development experience is a plus.
• AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc.
• Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems.
• Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies.
• Strong communication and presentation skills.
• Passionate about enabling next generation experiences.
• Experience with automated testing, deployment pipelines and cloud based infrastructure

• Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
• Design high/low level solutions, contribute towards architecture and technical roadmap.
• Lead technical implementation/delivery.
• Host/Lead technical discussions.
• Champion software development best practices, test driven development, CI and CD.
• Build cloud native and highly cost efficient solutions.
• Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies.
• Embrace change.