11+ Technical support Jobs in Kochi (Cochin) | Technical support Job openings in Kochi (Cochin)

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Position : Lead – Java Full Stack Developer

Experience : 7 to 12 Years

Location : Kochi / Thiruvananthapuram / Remote

Notice Period : Immediate to 15 Days

Open Positions : 1

Role Overview :

We are looking for a Lead Java Full Stack Developer with strong expertise in Java (Java 21, Spring Boot, and Hibernate), Angular (v19), and AWS to lead agile scrum teams and drive end-to-end feature delivery.

Key Skills Required :

• Java 21, Spring Boot MVC, Spring Data, Hibernate, Gradle
• Angular 19, HTML5, CSS3, JavaScript, REST APIs
• PostgreSQL / RDBMS / NoSQL
• AWS services: S3, Secrets Manager, CloudWatch
• CI/CD (Jenkins, GitHub), Docker
• Unit Testing (Jasmine/Karma or Jest)
• Tools: JIRA, Azure DevOps, Confluence
• Strong in design patterns, OOPs concepts, and performance optimization
• Excellent debugging and communication skills

Responsibilities :

• Design, develop, and deploy scalable full stack solutions
• Lead sprint tasks, perform code reviews, and ensure code quality
• Collaborate with stakeholders and convert requirements into technical specs
• Participate in Agile ceremonies and follow DevOps/CI-CD best practices
• Guide team members and promote technical best practices

Interview Process :

1. Technical Round
2. 2–3 Technical Rounds
3. Final Technical Discussion

Work Location : Kochi/ Trivandrum

The ideal candidate will be passionate about providing the best experience to our user community from UI/UX design to speed and performance.  You will think critically to develop native apps for iPhone and iPad.  You’ll instrument, measure, optimize and build high quality architectures and code in areas such as Search, Transactions and Profile Management.

General Responsibilities:

End-to-end iOS application development that will produce elegant features that our users will love

Coding alongside the team (comprised of designers and product managers)developing features for our mobile apps

Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.

Understand where to make architectural trade-offs applying synchronous and asynchronous design patterns

Provide solid feedback on good mobile UI/UX design practices and ways to reduce any user friction

Requirements:

9+ years in top-notch current software development skills which includes Objective-C, C and/or C++

10+ years experience in software design, development, and algorithm related solutions.

Knowledge of UI and animation frameworks, touch user interface, and MVP application design

Strong expertise in developing enterprise applications on iOS – understand how to scale to millions of users

Familiar with deploying to Apple’s app store and staged rollouts 

Experience with third-party libraries and APIs

Extensive programming experience in Objective-C

Experience with relational databases (transactional and non-transactional), database architecture, and distributed transaction management.

Strong understanding of working with REST services, databases, caching strategies & asynchronous calls is a must

Good understanding of software development lifecycle along with working knowledge of SCM with strong emphasis on Git and Jira

BA/BS Degree in Computer Science or related technical discipline, or related practical experience.

Please visit us at https://www.foundingminds.com/

We are seeking a skilled Full-stack developer. As a Full-stack developer, you will collaborate with an international cross-functional teams to design, develop, and deploy high-quality software solution.

Responsibilities:

Design, develop, and maintain the application.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Working with the product owner to ensure seamless integration of user-facing elements.

Collaborating with DevOps teams for deployment and scaling.

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Insurance domain is appreciated.

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Strong experience with Spring Boot 3, Java 17 or newer and Maven.

Skills & Requirements

Angular 18+, GitHub, IntellJ IDEA, Java 11+, Jest, Kubernetes, Maven, Mockito, NDBX/ng-aquila, NGRX, Spring Boot, State Management, Typescript, Playwright, PostgreSQL, Sonar, Swagger, AWS, Camunda, Dynatrace, Jenkins, Kafka, NGXS, Signals, Taly.

• Knowledge on CAMPUS LAN Architecture and implementation

• Having exposure to Cisco’s latest technologies like SDA, DNAC

• Hand-on experience on designing and implementing Cisco SDA

• Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.

• Hands On expertise on Cisco Prime, ISE, Cisco Meraki

• Hands on and troubleshooting SDA

• Experience on L 3

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

As the Marketing Automation Manager, you will be responsible for executing campaigns and initiatives across multiple marketing channels, with a focus on email marketing, marketing automation, and lead generation. You will work closely with the Brand Strategy team and other members of the marketing team to develop and execute campaigns that support our business objectives and drive revenue growth.

Roles and Responsibilities:

• Develop and implement marketing automation strategies aligned with the business objectives and long-term customer acquisition and retention goals.
• Collaborate with the marketing team to plan and execute marketing campaigns that leverage marketing automation capabilities.
• Drive lead generation efforts by implementing effective strategies and tactics within marketing automation platforms. Create and optimize lead capture forms, landing pages, and lead scoring models to enhance lead quality and conversion rates.
• Use analytical tools and data sources to track, analyze, and report on campaign performance, including metrics such as open rates, click-through rates, conversion rates, and overall campaign effectiveness.
• Work closely with cross-functional teams, including sales, content, and design, to align marketing automation initiatives with overall marketing strategies.
• Maintain knowledge of GDPR, PECR, and other relevant privacy regulations to ensure compliance with marketing automation practices.
• Stay informed about marketing automation trends, tools, and best practices within the B2B technology industry. Conduct research and benchmarking to identify opportunities for innovation and optimization in marketing automation strategies and tactics.

Requirements:

• Prior experience in marketing automation or digital marketing for a high-growth B2B technology business.
• Hands-on experience in setting up automated campaigns using platforms like Hubspot, Salesforce, and similar marketing automation tools.
• Expertise in implementing web tracking technologies such as Google Analytics, Mixpanel, Snowflake, etc.
• Strategic mindset to help the business achieve long-term customer acquisition and retention goals.
• Proven ability to translate complex data into actionable insights for stakeholders.
• Ability to pivot quickly and make fast decisions based on changing needs in a high-growth environment.
• Comfortable working under tight deadlines and strong attention to detail.
• Excellent interpersonal, communication, and project management skills with the ability to prioritize tasks across multiple projects.
• Knowledge of GDPR, PECR, and other relevant privacy regulations.

• Interact with the Project Managers / Leads / Clients
• Understand the requirements and provide estimates for the planned tasks
• Deliver best quality work without bugs in the estimated time frame
• Help maintain code quality, organization, and automatization
• Collaborate with cross-functional teams to design and release new features
• Help the team to identify and correct bottlenecks, fix bugs
• Excellent analytical and problem-solving skills

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission/provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms, and data structures

• Experience/knowledge in any of the Back-End technologies

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch

Position Summary
Working with both front end interface and building the backend architecture of
Products and solutions.
Roles & Responsibilities
● Architecture, Design and Implementation of  Cloud based Software Platforms
● Development and Improvements of EVAP - Visualization and Data Analytics
platform
● Development of supporting softwares/ Internal tools for Post Processing of data
● Research & Development of new features for In-house tools & Applications
Skills:
● Proficiency in HTML 5, CSS3 , Javascript, jQuery, react.js and node.js
● Knowledge and Experience in express.js and Redux
● Basic understanding of tools like Figma/Photoshop and UI/UX designing
● Experience with REST API , GCP
● Write code that is cross-platform and cross-device compatible
Added Advantage
● Familiarity with NoSQL database like mongodb
● Familiarity with Bootstrap and Material ui
● Familiarity with unit testing with mocha,chai
● General understanding and interest in robotics, computer vision etc...
● UI/UX designing capabilities
● If you have worked in a startup before
Eligibility
● 2-5 years
Qualification
BE/M.Tech

We are looking for a seasoned frontend developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering best user experience.

Responsibilities:

• Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

Requirements:

• 2 to 5 years of relevant work experience as a web developer, UI developer, JavaScript expert or frontend engineer
• Experience in Frontend Technologies 
  • Typescript - the right way. Ie, not using it exactly like Javascript, instead using it in the way it was intended to be used.
  • React
  • GraphQL (Relay Specification is a plus)
  • Apollo Client for React OR React-Relay
• Worked in large React Projects preferably in TypeScript, with proper usage of Typing.
  • Familar with React Contexts and Hooks
  • Should have a very good understanding, and practical knowledge in Advanced Guides in React (https://reactjs.org/docs/forwarding-refs.html" target="_blank">https://reactjs.org/docs/forwarding-refs.html) 
• Familiar with UI layouts, SASS, bootstrap and the CSS GRID system
• Experience with a GraphQL backend using either Apollo Client for React or React Relay is a plus
• Experience using any one React UI Framework: Ant UI, Elastic UI, Material Framework for React, Blueprint UI or Bootstrap for React