Technical support Jobs in Mumbai
Software Support Lead
at IDfyat IDfyat IDfy



Customer Service Support
at Axcess IT Ltdat Axcess IT Ltd



Technical Customer Support
at Truemeds Indiaat Truemeds India



Technical Support Engineer( Mumbai,Bangalore ,Delhi, Kolkata)
at Truemeds Indiaat Truemeds India



Engineer Technical Support (Linux)
at Agami Techat Agami Techat Agami Tech



L1 Tech Support
at BPCLat BPCLat BPCL



Desktop Support
at iFAST Financial Indiaat iFAST Financial India



Senior Product Support Engineer
at webengageat webengageat webengage



Presales Manager
at Symansys Technologies India Pvt Ltdat Symansys Technologies India Pvt Ltd



Product Support Engineer
at Fyndat Fyndat Fynd



IT Technical Support
at Capgeminiat Capgeminiat Capgemini









Regulatory Affiars Executive
at AMN Life Science Private Limitedat AMN Life Science Private Limited



Senior Software Engineer
at Freestone Infotech Pvt. Ltd.at Freestone Infotech Pvt. Ltd.



Technical Support Engineer
at Arque Capitalat Arque Capital



Customer Support Engineer
at Workplace Fabric Ltd.at Workplace Fabric Ltd.



Team Lead - Web Solutions Specialist (Technical Support)
at Endurance International Groupat Endurance International Group



Associate - Customer Solutions - Customer Service
at Branch Internationalat Branch International



Branch Overview :- Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Mexico City, Mumbai and Nairobi, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.- Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.Job Overview :Â This role will focus mostly on customer service and loan review to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.ResponsibilitiesCustomer Service - Delivering efficient and friendly responses to customer across different channels (main responsibility)Credit Risk - Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)Servicing & Collections - Proactively reaching out to borrowers who have missed paymentsProduct - Escalating customer feedback and IT bugs to help improve our productFinance - Manage refunds, repayments, and other payment processesGeneral - various administrative projects as neededQualifications :- 1-2 years of previous job experience in customer service- Passionate about our mission and our customers- Highly entrepreneurial, proactive, and willing to get your hands dirty- Excellent communication skills, both oral and written- Good grammar, spelling and punctuation- Driven by data and highly analytical, good understanding of excel preferred- Good typing speed (ideally above 45 wpm)- Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays- Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.
Customer Solutions Associate
at Branch Internationalat Branch International


