We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.
Roles & Responsibilities
- Handle inbound/outbound voice calls from customers
- Provide technical support for software, hardware, networking, or application-related issues
- Diagnose and troubleshoot problems using standard procedures
- Guide customers step-by-step to resolve technical issues
- Document customer interactions, issues, and resolutions in the system
- Escalate complex issues to senior technical teams when required
- Maintain professional communication and service quality
- Meet performance metrics such as call quality, resolution time, and customer satisfaction
Eligibility / Requirement
- Experience: Fresher (0–1 year experience acceptable)
- Basic knowledge of:
- Computer fundamentals
- Operating systems (Windows/macOS basics)
- Internet, email, browsers, and networking basics
- Good English communication skills (verbal)
- Willingness to work in shifts / night shifts
- Strong problem-solving and customer-handling skills
Skills Required
Shubham Vishwakarma
Full Stack Developer - Averlon
About Codnatives
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About the Company
We are a fast-growing consumer technology and recommerce organization focused on making high-quality refurbished smartphones accessible to customers across India. Operating at scale across online and offline channels, the company partners with multiple brands and suppliers to build a reliable, data-driven sourcing and pricing ecosystem. Innovation, operational excellence, and strong partner relationships are at the core of our business.
Role Overview
The Category Manager – Sourcing will be responsible for managing end-to-end sourcing of refurbished mobile devices. This role requires strong experience in supplier negotiations, pricing, inventory planning, and margin optimization. The ideal candidate should currently be working as a Sourcing Manager or above in a leading refurbished mobile or recommerce organization.
Key Responsibilities
Sourcing & Price Management
- Lead negotiations with sourcing partners and suppliers to achieve competitive buy prices and margins
- Drive month-on-month (MoM) category and brand-level performance metrics
- Analyze margin performance and ensure alignment with overall business targets
Inventory Planning & Forecasting
- Own SKU-level and city/store-level demand forecasting
- Ensure optimal inventory availability while controlling aging and excess stock
- Coordinate with sourcing partners to ensure timely availability of key models and launches
Partner & Performance Management
- Set and track monthly sourcing and sales targets
- Design incentive and payout structures to improve supplier performance and supply consistency
- Build long-term, scalable relationships with sourcing partners
Catalogue, Data & MIS
- Ensure accurate catalogue pricing, grading, and product information across platforms
- Track key metrics such as stock aging, sell-through, fill rate, and supplier performance
- Generate MIS reports and provide actionable insights to leadership
Eligibility & Experience
Education
- Any Graduate
Experience
- 5+ years of experience in sourcing, buying, or category management within refurbished mobiles, recommerce, or consumer electronics
- Mandatory: Currently working as a Sourcing Manager or above in a large-scale refurbished mobile organization (Cashify or equivalent ecosystem experience preferred)
Skills & Competencies
- Strong negotiation and supplier management skills
- High analytical ability with strong command of Excel and MIS reporting
- Deep understanding of refurbished mobile grading, pricing, and demand trends
- Ability to manage multiple suppliers, SKUs, and targets simultaneously
- Strong communication and stakeholder management skills
Why Join Us
- Opportunity to build and scale a high-impact sourcing category
- Work in a fast-paced, data-driven environment
- High ownership role with direct business impact
Company Description
First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.
Job Description
A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.
Responsibilities may include:
1. Managing customer inquiries and requests for freight quotes.
2. Coordinating with carriers to schedule pickups and deliveries.
3. Negotiating rates and contracts with carriers to optimize profitability.
4. Tracking shipments and providing updates to customers.
5. Resolving any issues or delays in the shipping process.
6. Generating sales leads and pursuing new business opportunities.
7. Providing excellent customer service and maintaining strong relationships with clients.
8. Analyzing sales data and preparing reports for management.
9. Collaborating with other departments such as operations and finance to ensure smooth operations.
10. Staying updated on industry trends and regulations to ensure compliance.
NodeJS (Node.js)
Express
MongoDBProfile: 𝐍𝐨𝐝𝐞.𝐣𝐬 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫
Location: 𝐀𝐧𝐝𝐡𝐞𝐫𝐢 𝐄𝐚𝐬𝐭, 𝐌𝐮𝐦𝐛𝐚𝐢, 𝐌𝐚𝐡𝐚𝐫𝐚𝐬𝐡𝐭𝐫𝐚
Experience: 2+ 𝐘𝐞𝐚𝐫𝐬 𝐄𝐱𝐩
Work Mode: 𝐇𝐲𝐛𝐫𝐢𝐝
𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤:
✅ Node.js & Express.js
✅ MongoDB & Mongoose
✅ RESTful APIs & GraphQL
✅ JavaScript (ES6+) & TypeScript
✅ JWT Authentication
✅ Docker & Containerization
✅ Git Version Control
✅ Postman/Thunder Client
Industry best incentives structure
Note - Ready to travel across Bangalore
- Two wheeler mandatory
Conduct market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold calling, networking and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepare and deliver appropriate presentations on products and services
Create frequent reviews and reports with sales and financial data
Ensure the availability of stock for sales and demonstrations
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Collaborate with team members to achieve better results
Gather feedback from customers or prospects and share with internal teams
Research and recommend prospects for new business opportunities
Research and analyze sales options
Build and maintain relationships with clients and prospects
Stay current with trends and competitors to identify improvements or recommend new products
Collect and analyze information and prepare data and sales reports
Build and maintain professional networks
Meet with potential clients to determine their needs
Should be able to penetrate B2B & B2C Market
DUKAAN - Create Your Online Store in 30 Seconds
Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.
Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.
Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users.
QA Engineer Roles & Responsibilities
Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs.
Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production.
- Thoroughly testing new releases to find bugs or design issues.
- Identifying bugs in new releases and understanding how to resolve them
- Creating issues for these bugs and with steps on how to re-produce them.
- Ensuring that new software products are ready for consumer use
- Working with development teams to prevent issues with new products
Java
Spring Boot
Amazon Web Services (AWS)- 3 - 6 Years of Experience in Product Development - Experience in Java (8 or 11+), Spring (4+), Spring Boot (2.4+) is a must.
- Understands requirements well and comes up with an efficient design
- Develops complex, well-backed and bug-free products.
- Estimates accurately.
- Takes well-reasoned tech decisions keeping in mind goals and trade-offs
- Become a go-to person in more than one area.
- Provide technical mentoring to team
- Communicates clearly, gets clarifications, and establishes expectations for all parties
- Helps establish SDLC best practices and high standards of code quality
- Demonstrates excellent problem solving & debugging skills
- Proactively identifies and resolves issues in requirements, design, and code
Ideal Candidate Profile :
- Solid experience in Java, Spring Boot, hibernate is a must.
- Solid experience in Java Multithreading, Streams, and Lambda Functions is a must.
- Solid understanding of Apache Products.
- Should have experience in cloud computing (AWS is desired).
- Has an ability to quickly learn and contribute in multiple codebases
- Overcomes roadblocks and requires minimal oversight
- Takes initiatives to fix issues/tech debts before assigned to him/her
- Able to deep dive into the codebase and advise QA of possible regression impact
- Communicates tech decisions through design docs and tech talks
- Has delivered projects with end-to-end accountability
- Keeps track of industry trends and introduces the right tech/tools for a given job
- Excellent understanding of software engineering practices, design patterns, data structures, algorithms
- Experience in product driven organization
We want the person to understand the business problem and can translate the same into marketing automation language. We also expect the professional to create best-in-class strategies, come up with breakthrough campaign ideas and implement emerging automation practices to solve the problem. Having innovative ideas on top of this will be an added advantage.
This individual will work closely to manage, create, and strategize campaigns with the best of the Marketing Automation tools like HubSpot, Marketo, Salesforce, Pardot, etc.
He/ She will collaborate with Account Managers, Delivery Team, Creative Teams and Customers to plan, execute, and measure effective inbound strategies to deliver astounding results
Responsibilities:
Work directly with the customer to understand their business requirements in terms of Sales & Marketing funnel fluency and translate the same for the internal marketing & delivery team to plan, build and execute marketing automation campaigns.
Understand the customer’s buyer persona, pain points, available resources, and marketing communication channels, to plan the holistic inbound strategy and deliver results.
Understand the gap between the current marketing process and required sales and marketing automation goals. Define the overall automation strategy and plan execution in phases.
Showcase excellent project management skills to ensure smoother and timely delivery to the customer.
Ideate and execute end-to-end inbound marketing campaigns and collaborate with all the involved stakeholders for smoother execution.
Create effective detailed content strategy and calendar, content promotion campaigns and measuring the effectiveness of the content in terms of the expected KPIs.
Manage overall marketing budgets and spend to ensure maximum ROI for the customers.
Create, manage, and present standard and custom analytics reports on MQL’s acquisition programs, nurture campaigns, sales conversion rates and media buys to track campaign ROI, attribution, and sales effectiveness, to customers and internal stakeholders
Requirements:
Proficiency in working on email marketing campaigns, marketing automation funnel, drip/nurturing campaigns, and Google Analytics.
Prior experience in working with HubSpot, Marketo, Pardot or any other globally recognized automation tool is strongly preferred.
Experience in inbound marketing and managing automation campaigns with large data sets.
Preliminary knowledge of relevant marketing areas including content writing, copywriting, social media, email campaigns, Google Analytics, Tag Manager, etc.
Excellent verbal and written communication skills.
Project management and collaboration skills.
Fundamental knowledge of HTML/CSS is a huge plus as it can help while working on email templates and landing pages.
React.js
Redux/FluxWe are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.
Responsibilities
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Requirements
- Previous experience working as a React.js Developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Redux, Saga
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon