
We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.
Roles & Responsibilities
- Handle inbound/outbound voice calls from customers
- Provide technical support for software, hardware, networking, or application-related issues
- Diagnose and troubleshoot problems using standard procedures
- Guide customers step-by-step to resolve technical issues
- Document customer interactions, issues, and resolutions in the system
- Escalate complex issues to senior technical teams when required
- Maintain professional communication and service quality
- Meet performance metrics such as call quality, resolution time, and customer satisfaction
Eligibility / Requirement
- Experience: Fresher (0–1 year experience acceptable)
- Basic knowledge of:
- Computer fundamentals
- Operating systems (Windows/macOS basics)
- Internet, email, browsers, and networking basics
- Good English communication skills (verbal)
- Willingness to work in shifts / night shifts
- Strong problem-solving and customer-handling skills
Skills Required

Similar jobs
If you are working in a product based company then only apply.
WHO YOU ARE
To be successful in this role, you’ll need to have the following skills:
· Love for coding: A fanatic about writing beautiful and scalable code.
· Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
· Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.
· Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
· Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact.
KEY QUALIFICATIONS
· BE/BTech in Computer Science or related field.
· Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.
KEY SKILLS
· Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
· Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
· Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.
· Familiar with web security, SEO, accessibility and internationalization.
(Candidates from Service based Companies apply-Looking for automation(shell or python scripting))
SHIFT- Shift time either US East coast or west coast (2:30 PM to 10:30 PM India time or 5 to 2 am india time)
Exp- 5 to 8 years
Salary- Upto 25 LPA
Hyderabad based candidates preferred!
Immediate joiners would be preferred!!
Role Objective:
- Ability to identify processes where efficiency could be improved via automation
- Ability to research, prototype, iterate and test automation solutions
- Good Technical understanding of Cloud service offering, with a sound appreciation of the associated business processes.
- Ability to build & maintain a strong working relationship with other Technical teams using the agile methodology (internal and external), Infrastructure Partners and Service Engagement Managers.
- Ability to shape and co-ordinate delivery of key initiatives to deliver improvements in stability
- Good understanding of the cost of the e2e service provision, and delivery of associated savings.
- Knowledge of web security principals
- Strong Linux experience – comfortable working from command line
- Some networking knowledge (routing, DNS)
- Knowledge of HA and DR concepts and experience implementing them
- Working with team to analyse and design infrastructure with 99.99% up-time.
Qualifications:
- Infrastructure automation through DevOps scripting (Eg Python, Ruby, PowerShell, Java, shell) or previous software development experience
- Experience in building and managing production cloud environments from the ground up.
- Hands-on, working experience with primary AWS services (EC2, VPC, RDS, Route53, S3)
- Knowledge on repository management (GitHub, SVN)
- Solid understanding of web application architecture and RDBMS (SQL Server preferred).
- Experience with IT compliance and risk management requirements is a bonus. (Eg Security, Privacy, HIPAA, SOX, etc)
- Strong logical, analytical and problem-solving skills with excellent communication skills.
- Should have degree in computer science, MIS, engineering or equivalent with 5+ years of experience.
- Should be willing to work in rotational shifts (including the nights)
Perks and benefits:
- Health & Wellness
- Paid time off
- Learning at work
- Fun at work
- Night shift allowance
- Comp off
- Pick and drop facility available to certain distance
Please let us know how you were able to find the best talent and how it reflected
Role: Associate - Employer Branding
Experience: 1-3 years
Location: Hyderabad
Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers
Responsibilities:
- Drive Technovert’s Employee Value Proposition and talent attraction strategy externally and internally.
- Infuse human element into all communications to personify the brand and demonstrate an emotional connect with employees.
- Drive brand evangelists network internally by working in collaboration with Marketing, HR & Talent Acquisition leaders on employee branding, campaigns, programs, and events to boost pride amongst associates.
- Promote employee referral programs to foster referrals.
- Plan and execute campaigns to maintain the company's positioning on social media platforms like LinkedIn, Instagram, YouTube, and Facebook.
- Design email marketing campaigns to promote positive referrals on job portals like Glassdoor, Naukri and Ambition Box.
- Expand the company's online presence on different employment sites, developing creative ways to draw prospective employees to the company's website and identifying new recruitment opportunities through social media.
- Developing employer branding event concepts - online and in person.
- Organizing employer branding material.
Must have:
- Sound understanding of brand management strategies.
- Great interpersonal communication to influence and prepare speakers.
- Hands-on experience with social media management.
- Strategic thinking and problem-solving skills.
- Strong communications and organizational skills.
- Meticulous attention to detail.
- Multi-tasker with a strong work ethic.
- Creativity.
Nice to Have:
- Presence on Social Media platforms.
- Understanding of E-mail Marketing.
Qualification:
MBA/PGDM with majors/minors in Marketing.
Essential Duties and Responsibilities
Include the following, other duties that may be assigned:
Lead the Requirement Discovery Calls.
Defining the Vision
Managing & Scoping the Product Backlog
Providing solutions to solving the Assortment, Availability, Merchandizing, and Supply Chain Problems in Retail Space
Working on various metrics for Retail Industry KPIs and assessing the performance of a retail business
Work with Data Engineers on giving in-depth knowledge of the Business Requirements.
Understanding the business purpose of the story and defining and analyzing possible alternative ways of satisfying the business purpose of the story
Estimation of Level of Efforts(LOE) and Deployment Timelines.
Accountable for ensuring advanced analytics and data science outcomes are continually improved such that product and service offerings stay aligned with changing business needs and strategic objectives
Performing line management of product teams operating within an AGILE methodology
Collaborating closely with Business Owners and users to define product roadmaps, epics, features and user stories
Working with team members to take shared responsibility for the overall efforts that the team has committed to
Taking responsibility for the quality data solutions that developers produce
Interacting with Stake holders (Internal & External) as necessary to clarify requirements and agree on priorities
Review project team solution designs to ensure technical alignment & consistency against predefined target architecture and established standards
Work in partnership with third party suppliers to formulate and execute delivery of customer-focused Product & Services
Assist in developing standards for data ingestion, data access layers, application and integration of selected SaaS platforms and Data Science solutions as key components of the overall solution architecture
First Level of the Analysis of the Data Issues.
Understand End-End Flow of the application technically and functionally to enable oneself to be an eventual Product Owner.
Build and maintain architecture, design, and metadata documentation
Desired Qualifications:
Bachelor’s or Master’s in Data or Computer Science or equivalent technical field
Experience in retail industry is must
Lead the Requirement Discovery Calls.
Defining the Vision
Managing & Scoping the Product Backlog
Experience in solving business problems i.e. Assortment, Availability, Merchandizing, and Supply Chain
Providing solutions to solving the Availability, Merchandizing, and Supply Chain Problems in Retail Space
Working on various metrics for Retail Industry KPI’s and assessing the performance of a retail business
8-10 years of Overall IT Experience.
>5 years of Retail Business experience. Experience in Cloud Technologies is a plus
>2 years’ experience managing stakeholder relationships including influencing & negotiating outcomes
Experience in writing SQL and Complex SQL Queries is a Big Plus
About Us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centres: 3 in Hyderabad & 1 in Pune.
For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.
We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
Will be incharge for Digital Marketing, Web development , Business consulting to startups and sick unit Domain and accountable for Profit Generation .
Develop goals and objectives that tend to growth and prosperity
Design and implement business plans and strategies to promote the attainment of goals
Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
Organize and coordinate operations in ways that ensure maximum productivity and Profitable.
Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
Maintain relationships with partners/vendors/suppliers
Gather, analyze and interpret external and internal data and write reports
Assess overall department performance against objectives
Represent the company in events, conferences etc.
Ensure adherence to legal rules and guidelines
Coordinate with Technical Team to deliver better service.
Will be incharge for Marketing , Sales, Managing Team , Service , Business Forcasting and Planing.
KRA.
Month on Month Profit Generation by effectively Running the Business unit.
Always should Exceed the Customers Expectation
This is an incredible opportunity to build an enterprise level SaaS product. You will develop applications in a very passionate environment being responsible for product development using agile methodologies.
Responsibilities :
- Create, maintain, and manage the visual systems, brand identity, production quality, and style guide.
- Execute the design projects across the entire product life cycle. You set the design tone for the entire product by working in close collaboration with product, engineering, and business teams.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Create wireframes specifications with interaction flows for website and mobile site.
- Create sketches, graphics, templates, layouts, themes, typography, and visual standards for the app/website.
- Test the design flows, screen mockups with the QA team to ensure all minute details are covered. Partner with front-end engineers on UI implementation.
- Meet multiple deadlines, prioritize work, and keep projects moving forward.
Candidate Requirements :
- 2+ years of relevant experience as a UI/UX/Graphic designer.
- Minimum 1 years of experience in designing core experiences for b2b products.
- Portfolio or work samples showcasing design aptitude, creativity, depth of thought and the ability to solve complex design problems.
- Proficient in working with Figma, Photoshop or other design tools.
- Strong understanding of common UX patterns and UI patterns, Information Architecture, Prototyping.
At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?
We are looking for an experienced, hands-on developer to join an innovative and talented R&D team, responsible for delivering fast and high quality code, using the latest frameworks and technologies.
As a Senior Software Engineer in JFrog you will...
- Be responsible for all development aspects form design to production of a wide hybrid/ cloud naitive product
- Write high quality, testable and efficient code in Java and Go
- Initiate and promote new ideas for continuous improvement of the product functionality
- Work closely with other team members as well as mentoring new team members
To be a Senior Software Engineer in JFrog you need...
- 5+ years of software development experience
- Proven deep knowledge of Java or Go
- Deep understanding of relational databases, concurrent programming and performance tuning
- Vast experience with large scale production environments
- Experience with micro services architecture, multithreading
- Familiarity with Cloud infrastructure, Docker, Kubernetes & CI/CD
- Disciplined approach to testing and quality assurance
If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build as we do, and if You’re looking for a place that will challenge you to improve every day, then we think that you’ll feel right at home with us at Advantage Club.
Key responsibilities:
∙ Prospect for potential new clients and turn this into increased business.
∙ Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
∙ Identify potential clients and the decision-makers within the client organization.
∙ Research and build relationships with new clients.
∙ Set up meetings between client decision-makers and the company’s practice leaders/Principles. ∙ Plan approaches and pitches. Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
∙ Participate in pricing the solution/service.
∙ Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
∙ Present an image that mirrors that of the client.
Skills required:
∙ Excellent verbal and written communication skills.
∙ Energy, passion, and a real drive to get ahead
∙ Capable, quick, determined ∙ Immaculate attention to detail
∙ Team player
∙ Startup mentality, high willingness to learn, and hardworking.
Employment Type
Requirements
- 2-5 years of experience as a back-end developer
- Expertise with Java 1.8 and React JS
- Understanding of OOPS concepts, Design Principles, and implementations of different types of Design Patterns.
- Should have a strong acumen in Data Structures, Algorithms, problem-solving.
- Experience in Microservices
- Extensive experience in developing Web Services APIs using RESTful API design
- Comfortable writing Unit Test Cases
- Good to have experience/knowledge of
- Docker,
- Scala,
- Python, and
- AWS and other Cloud platforms
- Able to connect the dots between code and business value
Responsibilities
- Engage in high-level conversations about business strategy and the role tech plays in it
- Write well-designed, testable, and efficient code that powers our application
- Write specs and do planning for everything we build
- Conduct application analysis, testing, and debugging
- Diligently document code to keep it clean and transparent
- Ensure cross-browser and device compatibility
You Are
- You believe it’s always on you to make sure anything you do is a success.
- You have the ability to make quick and effective decisions.
- In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved.










