We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.
Roles & Responsibilities
- Handle inbound/outbound voice calls from customers
- Provide technical support for software, hardware, networking, or application-related issues
- Diagnose and troubleshoot problems using standard procedures
- Guide customers step-by-step to resolve technical issues
- Document customer interactions, issues, and resolutions in the system
- Escalate complex issues to senior technical teams when required
- Maintain professional communication and service quality
- Meet performance metrics such as call quality, resolution time, and customer satisfaction
Eligibility / Requirement
- Experience: Fresher (0–1 year experience acceptable)
- Basic knowledge of:
- Computer fundamentals
- Operating systems (Windows/macOS basics)
- Internet, email, browsers, and networking basics
- Good English communication skills (verbal)
- Willingness to work in shifts / night shifts
- Strong problem-solving and customer-handling skills
Skills Required
Shubham Vishwakarma
Full Stack Developer - Averlon
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RESPONSIBILITIES
● Responsible for communicating with customers from a collections stand-point
● Omni channel communication such as Email, SMS, Tele Calling etc.
● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs
● Monitor accounts on a daily basis
● Identify outstanding account receivables
● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.
● Investigate historical data for debts and bills
● Developing debt collection strategies and plans
● Take actions in order to encourage timely payments
● Process payments and refunds
● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process
● Update account status records
REQUIREMENTS
● Bachelor’s Degree in Finance, Business or related field
● 3-6 years of relevant experience
● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.
● Excellent knowledge of various collection techniques
● Experience in developing and enacting debt recovery plans and strategies to prevent losses
● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections
● Excellent communication and interpersonal skills
● Demonstrated experience of being empathetic with customers
● Problem-solving and critical-thinking skill
PHP
HTML/CSSWe are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.
Personal Skill: Flexible with work, Good Leadership Skill, Good Communication Skill.
- IT Skill: operating system windows 10 basic of Linux
- Office-2016(Word, Excel, Power Point), Internet Surfing and Outlook 2016,
- Languages: HTML, CSS, Bootstrap4, JavaScript, J-query, Core PHP, WordPress, Magento & Drupal
- Build websites using WordPress.
- Prepare website proposals to present to clients.
- Provide technical support to clients.
- Write coding using HTML and CSS.
- Design new features for existing websites.
- Act as the company expert in creating PPC /Google AdWords campaigns to be integrated with new website builds.
- Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction.
- Work on a new mobile development project to expand the company into mobile website development services.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptJob Responsibilities:
- WordPress Theme and Plugin Development:
- Develop and customize WordPress themes and plugins according to project requirements.
- Ensure the compatibility and responsiveness of websites across various devices.
- Website Design and Layout:
- Collaborate with designers to implement visually appealing and user-friendly website designs.
- Optimize website layout for maximum usability and user experience.
- Content Management:
- Set up and manage content within WordPress, ensuring it is well-structured and easily maintainable.
- Provide training and support to clients on content management best practices.
- Website Maintenance and Updates:
- Perform regular updates and maintenance tasks on existing WordPress websites.
- Troubleshoot and resolve issues related to website functionality and performance.
- Collaboration with Cross-Functional Teams:
- Work closely with designers, UI/UX specialists, and other developers to deliver cohesive solutions.
- Participate in project meetings and contribute to the planning and execution of web development projects.
- Customization and Integration:
- Implement custom functionalities and integrations based on client requirements.
- Ensure seamless integration with third-party APIs and services.
Qualifications:
- Proven experience as a WordPress Developer or similar role.
- Proficiency in PHP, HTML, CSS, JavaScript, and other relevant web development technologies.
- Strong understanding of WordPress architecture, best practices, and coding standards.
- Experience with responsive design principles and cross-browser compatibility.
- Familiarity with SEO principles and best practices.
- Ability to work collaboratively in a team environment.
- Excellent problem-solving and debugging skills.
- Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.
Additional Skills (Preferred but not mandatory):
- Experience with e-commerce platforms, especially WooCommerce.
- Knowledge of web security best practices.
- Familiarity with version control systems, such as Git.
- Understanding of performance optimization techniques.
JavaExperience with project development life cycle,
Agle Concepts
XML /REST /FTP /SOAP. XQuery, XSLT / JSON expreince required
Oracle service bus (11g and 12c)
Experience required
Mule ESB desirable
Java EE Experience Required
Working experince with message system like JMS required
LaravelPHPVue.js- Position: Laravel Developer
- Total Experience Required: 4 to 5 years
- Required Experience in Laravel: Min 3 Year
- Salary Criteria:45000k to 70000k/month
- Preference: Male and Female both ok
Our EVP (Employee Value Proposition)
· 5 Days working
- Bonus on birthday
- Half salary bonus on every joining anniversary.
- Periodic increment
· Career progression and continuous Learning Development (Technical, Soft skills, Communication, Leadership)
· Standard Salary as per market norms
· Equal career opportunities, No discrimination
React.jsJavascript
Redux/FluxHTML/CSSRoles and Responsibilities
- Looking only for Front end Developer with Minimum 1 Year experience in ReactJS
- Good communication skills
- 3-4 years
- Working on different React Technologies along with HTML/CSS, RESTful APIs,
What we will need from you
• Strong experience in ReactJs Development
• Excellent knowledge of HTML5, CSS, JavaScript and front-end frameworks like AngularJS, ReactJS.
Experience working with server-client architectures, consuming JSON data from API’s
• Curiosity and a highly collaborative work style, a wish to share what you already know and jumping at the opportunity to dive into new technology.
PLEASE NOTE - WE ARE LOOKING FOR CANDIDATES WHO ARE IMMEDIATE JOINERS OR WHO CAN JOIN WITHIN 15 DAYS
Vue.jsAngularJS (1.x)Angular (2+)React.jsJavascriptJob role & responsibilities:
Full Stack Sr. Java Developer with competencies focused on :
- Experience in the Java 8 , Spring boot , Struct etc.
- Good Experience with AWS Cloud Platform and its related services.
- CI/CD deployments using GitLab and Docker Containers etc.
Here are few responsibilities on the job:
- Gather & analyse requirements , design, develop , test and perform root cause analysis.
- Actively participate in technical brainstorming session for solution building
- Provide technical guidance to team members if needed.
- Develop and Support Application Integration requirements etc.
- Participate in code reviews and design sessions etc.
Must Haves skillset : Java 8, Spring Boot , Microservices and AWS ; Should have worked with Offshore , mentor and coach them to deliver.
Secondary / Nice To Have : Java Structs Framework , Angular JS, Aurora
.NET
C#
Amazon Web Services (AWS)In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we- d like to meet you.
Your goal will be to work with internal teams to design, develop and maintain software.
Responsibilities and Duties :
- Writing clean, scalable code using .NET programming languages.
- Build high-quality scalable and predictable web applications on the .NET Technology stack and maintain internal and external facing web applications.
- Creating and integrating services and APIs using Web API 2 for various products and applications.
- Working on system architecture and databasing in MongoDB, MySQL, and NoSQL.
- Make regular modifications to existing software for error correction, adaptation to new hardware, and improving overall function and performance
- Evaluate new code for reliable architecture, stability, reusability, performance, automation, security, and metrics
- Using JSON to store and transport data.
- Working with other team members and the team lead using Project Management Tools and Version Source Control to create industry-leading technological products.
Skills required:
- 1 - 3 years of experience in MongoDB.
- Knowledge about AWS Cloud is an added advantage.
- Knowledge of .NET development and lifecycle methods in C# Language.
- Experience in making Web API 2 including routes, class components, async methods, parallel programming, authentication, and authorization, etc.
- Experience and hands-on knowledge of data management methods with MongoDB, MySQL, or NoSQL, etc.
- Should have experience and understanding of using JSON.
- Familiarity with working with .NET Framework, JavaScript, HTML. Knowledge of .NET Core is preferred.
- Knowledge and experience working with AWS Cloud and cloud computing techniques is an added advantage, but not a requirement.
- Having a BSc Degree in Computer Science is optional but should have some educational knowledge of computer science.
NodeJS (Node.js)
MongoDBAmazon Web Services (AWS)You will be responsible for designing, developing, testing, and debugging responsive mobile and web applications.
Qualifications Required -
· Bachelor's degree or equivalent in Computers
· Experience - 3-4 Years
· Some experience with Mobile App development will be plus
Skillsets:
- Experience in with Node.js, Express.js, REST API
- Experience with NoSQL database - MongoDB
- Experience with AWS services
DockerDevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!
Hello superstar,
I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......
I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.
I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;
- We choose the most appropriate technology
- We choose competent developers in those technologies
- The architecture and data modeling are clearly defined in a ‘blueprint’ plan
- A DevOps environment and processes are set up and the developers understand what is required
- Proper tests are carried out to ensure everything works as intended
- There are processes for testers to follow and competent testers are selected to follow them
- Accessibility, localization, and internationalization are planned ahead of time
- Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
- Documentation and code reviews, refactoring and other quality assurance processes are undertaken
- Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
- Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications
I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.
Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response. I look forward to hearing from you.
Warm wishes DevOps Evangelist,
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon