Head of Technical Support (B2B SaaS),

Ideal Candidate

What we're looking for

3 to 7 years of experience, with meaningful time in a product or solutions role.

Strong track record of client-facing delivery: you have run implementations or deployments for large enterprise customers, not just written specs internally.

Comfortable getting hands-on. You can read an API doc, model a data flow, write SQL, and reason about system integrations. Coding is a plus, not a requirement.

You can hold a room of enterprise stakeholders and drive a decision.

Experience with workflow automation, iPaaS, low-code platforms, CRM/ERP/ITSM ecosystems, or LLM and agentic AI systems.

Bias to build. You are comfortable with ambiguity and a scope that changes as you learn.

Willing to travel to customer sites and to work on-site in Gurugram.

Business Associate to the Chief Business Officer (MBA)

Location: Bengaluru / New Delhi (Travel as required)

About the Role:

Alpha Design Technologies is looking for a highly motivated and dynamic MBA professional to work directly with the Chief Business Officer. This is a strategic role offering exposure to defence, aerospace, government business, technology solutions, and corporate strategy.

The selected candidate will act as the CBOs trusted business associate, ensuring smooth execution of daily priorities, stakeholder coordination, customer engagement, and business operations while supporting strategic initiatives across Defence, Homeland Security, Aerospace, Government, and Enterprise sectors.

Key Responsibilities:

Executive & Business Support

* Manage the CBO’s calendar, meetings, appointments, travel plans, and business priorities.

* Coordinate meetings with government officials, armed forces, customers, partners, OEMs, and internal teams.

* Prepare meeting agendas, presentations, briefing notes, and minutes of meetings.

* Track action items and ensure timely closure through continuous follow-up.

Customer & Business Coordination

* Coordinate with customers before and after meetings.

* Prepare meeting summaries and maintain records of discussions.

* Follow up on proposals, quotations, technical submissions, and commercial discussions.

* Build strong working relationships with customers and internal stakeholders.

Technical & Proposal Support

* Participate in customer discussions involving defence and technology solutions.

* Coordinate with engineering, presales, program management, and delivery teams to obtain technical inputs.

* Assist in preparing capability presentations, solution documents, technical notes, compliance matrices, and proposal responses.

* Understand customer requirements and coordinate internal teams to develop suitable solutions.

Project & Program Coordination

* Track ongoing opportunities and strategic projects.

* Maintain dashboards for business opportunities, proposal status, customer engagements, and key milestones.

* Monitor deliverables and ensure timely completion of assigned tasks.

* Coordinate across multiple departments to drive execution.

Research & Market Intelligence

* Conduct market research on defence, aerospace, homeland security, electronics, AI, surveillance, and government modernization initiatives.

* Track new tenders, procurement opportunities, industry developments, and competitor activities.

* Prepare executive summaries and business intelligence reports.

Communication & Documentation

* Draft professional emails, meeting notes, business correspondence, and presentations.

* Maintain confidential business records and documentation.

* Support preparation of management reports and strategic reviews.

Desired Qualifications:

* MBA from a reputed institution (Marketing, Operations, Strategy, International Business, or General Management).

* Engineering background will be an added advantage.

* 1–4 years of experience in business coordination, consulting, project management, presales, or business development.

* Fresh MBA graduates with exceptional communication and analytical skills may also be considered.

Required Skills:

* Excellent verbal and written communication.

* Strong presentation and documentation skills.

* Ability to interact confidently with senior executives, government officials, defence customers, and OEM partners.

* High level of professionalism and confidentiality.

* Strong analytical and problem-solving ability.

* Excellent organisational and time-management skills.

* Ability to multitask in a fast-paced environment.

* Proficiency in Microsoft Office (PowerPoint, Excel, Word).

* Familiarity with CRM tools and project management software is desirable.

Preferred Attributes:

* Self-driven with a strong sense of ownership.

* Quick learner with a keen interest in defence and emerging technologies.

* Comfortable working with senior leadership.

* Willingness to travel for customer meetings and industry events.

* Ability to work independently with minimal supervision.

* High integrity, attention to detail, and execution focus.

What the Candidate Will Gain:

* Direct mentorship from the Chief Business Officer.

* Exposure to strategic business planning and execution.

* Hands-on experience with Defence, Aerospace, Government, and Homeland Security projects.

* Interaction with senior military officers, government officials, technology partners, and global OEMs.

* Opportunity to build expertise in business strategy, customer engagement, proposal management, and leadership.

* A strong career path into Business Development, Strategic Partnerships, Program Management, or Corporate Strategy.

Position:

We are seeking a motivated and detail-oriented Assistant Project Manager with 2 to 4 years of experience to join our team. The candidate will be responsible for overseeing the planning, execution, and delivery of projects within the specified scope, budget, and timeline. This role requires strong leadership abilities, effective communication skills, and a proven track record of successfully managing projects. The candidate will collaborate with cross-functional teams to drive project success, identify and mitigate risks, and ensure stakeholder satisfaction. The ideal candidate will have a keen eye for detail, excellent organizational skills, and the ability to adapt to changing project requirements.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans outlining project scope, objectives, timelines, resources, and budget allocations.

• Team Leadership: Lead and motivate cross-functional teams to achieve project goals, providing guidance, support, and direction as needed.

• Stakeholder Management: Establish and maintain relationships with project stakeholders, keeping them informed of project progress, risks, and changes.

• Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project delivery.

• Resource Allocation: Allocate resources effectively to ensure optimal project performance and resource utilization.

• Budget Management: Monitor project budgets, track expenses, and ensure adherence to financial guidelines.

• Quality Assurance: Implement quality assurance processes to maintain high standards and meet project requirements.

• Communication: Facilitate effective communication among team members, stakeholders, and management, ensuring clarity and transparency throughout the project lifecycle.

• Problem Solving: Address issues and conflicts that arise during project execution promptly and effectively, seeking resolution to minimize disruptions.

• Documentation: Maintain accurate project documentation, including project plans, status reports, meeting minutes, and change requests.

• Continuous Improvement: Identify opportunities for process improvement and implement best practices to enhance project delivery efficiency.

• Closure and Evaluation: Ensure proper project closure, including post-project evaluation, lessons learned documentation, and handover of deliverables to stakeholders.

Required Qualifications:

• Bachelor's degree in business administration, project management, engineering, or a related field.

• 2-4 years of experience in project management, preferably in a relevant industry.

• Strong understanding of project management methodologies, tools, and techniques.

• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

• Exceptional leadership and interpersonal skills, with the ability to influence and motivate team members.

• Effective communication skills, both written and verbal, with the ability to convey complex ideas clearly and concisely.

• Proven track record of successfully managing projects within scope, budget, and schedule constraints.

• Proficiency in project management software and tools, such as Microsoft Project, Jira, or Trello.

• PMP or CAPM certification is a plus, but not required

Interested people Fill Form: https://forms.gle/vueTYZgrujGnrNEM8

Salary : 7k base + 3k bonus

🚀 *Join Our Team: Full-Time Android Developer with Flutter Experience*

*Company: MemoNeet*

MemoNeet, a leading Edtech Startup with over *900K+ downloads* for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We're seeking a talented and passionate *Graphic designer* to join our core team. If you have a strong foundation in Graphic designing , we'd love to hear from you!

Responsibilities

• Study design briefs and determine requirementsSchedule projects and define budget constraintsConceptualize visuals based on requirementsPrepare rough drafts and present ideasDevelop illustrations, logos and other designs using software or by handUse the appropriate colors and layouts for each graphicWork with copywriters and creative director to produce final designTest graphics across various mediaAmend designs after feedbackEnsure final graphics and layouts are visually appealing and on-brand

Requirements and skills

• Proven graphic designing experienceA strong portfolio of illustrations or other graphicsFamiliarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)A keen eye for aesthetics and detailsExcellent communication skillsAbility to work methodically and meet deadlinesDegree in Design, Fine Arts or related field is a plus

*Perks and Benefits:*

- *Stipend Analysis: Initial 3 months with a Base pay of **7k/month* + performance-based bonus upto to 3K/month*

⁠

- *Mentorship*: Learn from our startup journey, failures, and successes.

- *Co-Founding Opportunity: Earn company shares (up to **5%*) as a dedicated team member.

- *Remote Work*: Enjoy flexibility while contributing to our mission.

- *Additional Perks*: OTT platform subscriptions, course reimbursements, meal pass, festive gifts, and travel allowance.

*Note*: We're looking for committed individuals who treat our company as their own. If you're ready for a long-term journey and want to make a meaningful impact, apply now!

We’re looking for an experienced SEO Specialist to fuel growth at Quoality- Hospitality Guest Experince Platform helping businesses improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

🙋‍ The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill.
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are very punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

💻 Responsibilities:

• Execute tests, collect and analyze data and results, and identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Track, report, and analyze website analytics and PPC initiatives and campaigns
• Optimize copy and landing pages for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

✅ Must Haves:

• 1.5 years+ of sales experience/strong drive to make a career in SEO
• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition
• In-depth experience with website analytics tools (e.g, Google Analytics)
• Experience with A/B and multivariate experiments
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO 
• Experience with other aspects of marketing, such as customer growth and promotion, is a plus
• Self-motivated and driven
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

🤙 What's the interview process like? 

Yes, we do have a process, and it’s simple.

Step 1: You apply for the job.
Step 2: Quick intro call with one of the founders.
Step 3: A round where we evaluate your assignment along with you.
Step 4: One round of interviews to gauge if you are a good culture fit. Step
5: Job Offer (contingent on the above steps).
Step 6: Welcome to the Quoality! 🙂

So, think we’re a good fit? Then let’s roll.🤘

About Yellow Riddle:

Yellow Riddle is a young, fast-growing, bootstrapped and fun startup with a partly remote team. The founders have both been an active part of the Shopify ecosystem for over two years now consulting over 100+ DTC brands across the globe. We solve complex solutions for our merchants and build best-in-class Shopify websites. Most of our clients are based in the UK, Germany, USA & India.

Check out our website, especially our case studies:

www.yellowriddle.com

About the Role: 

Yellow Riddle is looking for an experienced Front-end Shopify Developer to join our growing team with our increasing volume of Shopify work. Work would be spread across theme customisations, development and more complex migration projects from other CMS platforms to Shopify. One could also expect to be involved in maintenance and iterative site improvements. The key objective of the role is to be able to work on complex project requirements and be able to work across multiple projects.

You'll be a great fit!... if:

• You have strong knowledge in templating languages, and additionally Shopify Templates(Liquid), debugging and front-end skills.
• You know how to set up custom layout/content editors for our clients in Shopify.
• You have hands-on experience with Shopify, including at least two or more large-scale projects.
• You write clean theme code and can add and debug JS.
• You excel working in a remote environment, meaning you’re autonomous, self-driven, responsive, transparent, and self-organised.

Critical Requirements (Must-Haves):

• Minimum 3 years of work experience.
• Excellent verbal and written communication skills in English.
• Ability to demonstrate strong analytical skills & problem solving mindset
• Strong knowledge of HTML, CSS.
• Knowledge of JavaScript and jQuery
• Ability to develop responsive designs from PSDs, Invision or Adobe XD
• Shopify knowledge & ability to work on theme-kit

Preferred Requirements (Nice to Haves):

• Experience of working on Shopify Plus projects

Candidate Attribute (Culture Fit):

• Willingness to learn.

Orios Venture Partners is an Indian Seed Stage Venture Capital firm. Currently investing from our Fund II, with a focus on tech investments across consumer and B2B for the Indian market. We are 3 partners and a VP who leads investments.

Some of our well-known investments are Pharmeasy, Country Delight, LetsMD, BeatO, GoMechanic, Zupee.

The fund’s founding team are experienced investors since 2008, and pre Orios investments include OlaCabs, Druva, Faballey, Box8, Unbxd and Jigsee.

We are well known for trend spotting and our maxim is #BackingMisfits

Our strategy is invest in selected companies and work closely with them. As a consequence each investment lead works with no more than 4 to 6 companies at a time.

Responsibilities:

We are looking for a Senior Executive - Accounts & Finance responsible for-

The Role

+ Improvise and maintenance of accounts.

+ Owning and preparing matters related to working and compliance - Income Tax, GST and other Fund related matters

+ Supporting seniors in tax planning opportunities, new tax laws and structuring.

+ Maintaining of unitholder, investment register and undertaking routine Fund industry related calculations.

+ Update Tally on a regular basis.

+ Coordination and support in Finalization, Auditing, Valuation, etc of Fund, Fund Manager, as applicable.

+ MIS management in a timely manner for financial and business performance.

+Coordination and support team with auditors for half yearly audits, tax regulators, valuers, accounting regulators and regulatory bodies. Provide information to auditors, trustee, shareholders, bankers and other stakeholders on a timely basis.

+ Perform tests to check financial information and systems.

+ Work closely to improvise functioning of department and/or entities.

+ Ownership of documents in terms of maintaining files– physical and digital

+ Any additional, yet to be determined, responsibility shall be assigned.

Requirements: Attributes, Experience

+ CA inter cleared - with 4 to 6 Yrs experience.

+ Understanding of operational and strategic aspects of Tax, Compliance, Governance Framework and Accounting software preferably in a multi entity scenario.   

+ Functional Area:Primarily Accounts, Finance, Income Tax, GST, Compliance. Computations, etc.

+ Detail-oriented, proactive and self-motivated.

+ Team player with ability to work effectively in small groups.

+ Seeking a long and stable stint. This should ideally be their last stop as VC is a long reward industry.