2+ Technical support Jobs in Kolkata | Technical support Job openings in Kolkata

About the Role:

We are looking for a proactive professional to manage IT infrastructure and support day-to-day office operations. The ideal candidate will ensure smooth functioning of both technical systems and administrative processes.

Key Responsibilities:

IT Support & Infrastructure:

• Manage and maintain IT systems, including desktops, laptops, printers, and networks.
• Configure and set up laptops, software, and other office devices for employees.
• Provide end-user support for technical issues and troubleshoot hardware/software problems.
• Maintain server, basic networking, and cloud/remote access setups (if applicable).

Office Administration:

• Manage office supplies and procurement to ensure availability of necessary resources.
• Handle administrative tasks such as filing, record-keeping, and documentation.
• Coordinate with various departments to support smooth day-to-day operations.
• Assist in organizing office events, meetings, and employee onboarding processes.

Qualifications & Skills:

• Basic IT knowledge: Windows OS, MS Office, printer/network troubleshooting.
• Strong organizational and multitasking skills.
• Good communication and coordination skills.
• Prior experience in IT support or office administration.

About the Company

Job Description

• Gather intelligence from key business leaders about needs and future growth
• Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
• Assume responsibility for project tasks and ensure they are completed in a timely fashion
• Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
• Compile and distribute reports on application development and deployment
• Design and execute A/B testing procedures to extract data from test runs
• Evaluate and draw conclusions from data related to customer behavior
• Consult with the executive team and the IT department on the newest technology and its implications in the industry

Requirements:

• Bachelor’s Degree in Software Development, Computer Engineering, Project Management or related field
• 5+ years’ experience in technology development and deployment