50+ Customer Relationship Management (CRM) Jobs in India

Job Title: Channel Manager

Experience: 6–12 Years (Education- only University or College /EdTech preferred)

Job Summary

We are looking for a Channel Manager to build and manage partner networks in the education sector (universities & colleges). The role focuses on driving business through partners, expanding reach, and ensuring revenue growth.

Key Responsibilities

• Develop and manage channel partners, resellers, and distributors
• Drive revenue through partner network in universities/colleges segment
• Identify and onboard new partners in the education domain
• Enable partners through training, demos, and sales support
• Work closely with presales & sales teams for deal closures
• Track partner performance and drive target achievement
• Build long-term relationships with key partners
• Monitor market trends and competitor activities

Required Skills

• 5–10 years of experience in Channel Sales / Partner Management
• Experience in Education/EdTech industry preferred
• Strong network in universities/colleges segment
• Excellent relationship management & negotiation skills
• Ability to drive revenue and meet targets

Preferred

• Experience in ERP / LMS / Education solutions sales
• Strong communication & presentation skills

Position: Business Development Executive (BDE)

Location: Bangalore

Key Responsibilities:

• Identify new business opportunities and generate qualified leads.
• Build and maintain strong relationships with corporate clients.
• Present company services such as Car Rental, ETS, Mobility, and Travel Management.
• Understand client requirements and propose suitable service solutions.
• Achieve monthly sales targets and contribute to overall revenue growth.
• Coordinate with internal teams to ensure smooth onboarding and service delivery.
• Prepare and maintain sales reports, proposals, and MIS documentation.

Key Skills Required:

• Strong communication and presentation skills
• Client relationship management
• Sales and negotiation skills
• Basic knowledge of travel/mobility services (preferred)
• Ability to meet targets and work in a fast-paced environment

Experience:

• 2–8 years of experience in sales/business development (preferred)

About Blostem:

Blostem is a fintech infrastructure company backed by Rainmatter (Zerodha), MobiKwik, and AC Ventures. We help fintechs embed Fixed Deposits and other financial products in 7 days — vs the traditional 9–12 months.

You'll work on real campaigns, real content, and real pipeline — not just scheduling posts.

What you'll do:

→ B2B content — LinkedIn, email, website

→ Marketing automation and CRM workflows

→ SEO, paid campaign support, and performance reporting

→ Trend-led social content that works for a professional, niche audience

What we're looking for:

We need someone who genuinely lives on the internet.

→ Deep understanding of how LinkedIn, Instagram, and YouTube algorithms work — not surface level

→ Knows what's trending before it peaks — formats, memes, audio, content styles

→ Can spot a good hook, adapt a trend for a B2B/fintech context, and execute fast

→ Understands the difference between content that gets views and content that builds trust

→ Aware of platform-native formats — carousels, short-form video, newsletters, threads

→ Has an eye for what performs in a niche, professional audience vs a mass consumer one

→ Already uses AI tools (ChatGPT, Claude, Perplexity) to research, write, and work faster

→ Writes clearly in English and understands how B2B funnels work

→ Self-starter, fast learner, comfortable in a startup

→ Uses AI for competitor research, content ideation, and summarising long-form material

INDIA MART [ Auto - buyleads ] / GOOGLE MY BUSINEES [ Auto inquiry ] / SOCIAL MEDIA [ Auto inquiry ] / EXCISTING REF [ Auto inquiry ]                    [ LEADS->CALLS -> QUOTATIONS -> FILING -> FOLLOW UP -> ORDERS -> PAYMENT -> AFTER SALES -> REVIEWS ]  All the follow ups related to sales should be in updated in drive Immediate basis.

ROLE OVERVIEW

We are looking for a driven Performance Marketing & Engagement Associate to join our fast-growing Product & Growth team. This is a fantastic entry-level opportunity for someone passionate about user engagement, data-driven marketing, and creating measurable business impact. You will work on improving core growth KPIs — Activation, Engagement, Conversion, and Acquisition — through performance marketing channels and engagement platforms like WebEngage.

KEY RESPONSIBILITIES

▸ Plan, create, and execute campaigns and user journeys using engagement tools (WebEngage or similar).

▸ Support performance marketing initiatives to drive user acquisition and retention.

▸ Collaborate with product and growth teams to design strategies improving Activation, Engagement, Conversion & Acquisition metrics

.▸ Monitor campaign performance, analyze results, and share actionable insights with the team.

▸ Continuously test and optimize campaigns, creatives, and messaging to maximize ROI.

▸ Stay updated with the latest performance marketing and engagement trends and tools.

REQUIREMENTS

▸ 0–1 year of experience in performance marketing, CRM, or engagement platforms (internship experience counts).

▸ Basic understanding of digital marketing channels — paid ads, email, push notifications, in-app messaging, etc.

▸ Analytical mindset with the ability to read data, identify patterns, and suggest improvements.

▸ Strong communication and problem-solving skills with eagerness to learn in a fast-paced startup.

▸ Prior exposure to WebEngage, MoEngage, CleverTap, or similar tools is a plus (not mandatory).

USE OF AI POLICY

▸ Use AI tools (ChatGPT, Claude, etc.) to accelerate daily work — from drafting copy and campaign briefs to generating creative variants quickly. Apply AI in campaign planning for audience insights, journey design, and A/B test ideas. Use it further for report summaries, UTM generation, and automating repetitive tasks — enabling more focus on strategy and optimization.

WHY JOIN US?

▸ Work on real growth problems and directly impact core business KPIs and millions of users.

▸ Learn end-to-end performance marketing and engagement strategies from the ground up.

▸ Be part of a high-energy, mission-driven team with strong career growth potential.

▸ Get hands-on exposure to cutting-edge marketing and engagement tools

We are currently hiring for multiple positions on behalf of our client organization.

Location: Rajkot

Work Mode: Work from Office

Joining Timeline: Immediate / Within 1–2 weeks

Open Positions:

Junior HR Executive (Fresher)

Business Development Executive (0–3 years)

Business Analyst (3+ years) experienced only

Junior Digital Marketing

Senior Digital Marketing

Marketing Intern

Eligibility: BBA / MBA / BE / B.Tech – Freshers are welcome to apply

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job description:

Job Title: Business Development Associate (BDA) Intern

Location: Bangalore (On-site)

Duration: 6 months

Employment Type: Internship

About the Role:

We are looking for a highly motivated Business Development Associate (BDA) Intern to join our sales team. This internship offers an excellent opportunity to gain hands-on experience in business development, client engagement, and sales processes. The role is ideal for someone who wants to understand the complete sales cycle, from identifying leads to nurturing them and supporting the sales team in closing deals.

Key Responsibilities:

• Conduct market research to identify potential clients, industries, and business opportunities.
• Generate, qualify, and maintain leads in the CRM system.
• Assist the sales team with follow-ups, client communication, and outreach strategies.
• Prepare and present weekly/monthly reports on lead generation and business development activities.
• Support the team in creating sales pitches, proposals, and presentations.
• Collaborate with marketing to align campaigns with business development efforts.
• Participate in team meetings and provide insights to improve lead generation and conversion strategies.

Skills & Qualifications:

• Strong verbal and written communication skills.
• Good analytical and research abilities.
• Ability to work independently and in a team environment.
• Highly organized with attention to detail.
• Interest in business development, sales, or marketing.

Preferred:

• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.).
• Basic knowledge of digital marketing, lead generation, and B2B sales processes.

Benefits:

• Gain practical experience in business development and sales.
• Work closely with senior sales and marketing professionals.
• Opportunity to understand the end-to-end sales process and client management.
• Exposure to real-time projects and measurable outcomes.

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job Overview

Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.

Key Responsibilities:

• Onboard referral partners and expand the business network while building strong relationships
• Act as the primary contact, ensuring smooth communication and partner support
• Drive revenue through partner leads, conversions, and engagement strategies
• Monitor performance, resolve issues, and identify opportunities through market insights.

Key Requirements.

• 3–5 years of experience in partnership, business development, or relationship management
• Strong English communication, negotiation, and interpersonal skills
• Proven ability to build relationships and achieve targets
• Self-driven, with the ability to manage multiple partners and analyze performance metrics

Preferred Skills.

• Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.

Job Overview

Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.

Key Responsibilities:

• Onboard referral partners and expand the business network while building strong relationships
• Act as the primary contact, ensuring smooth communication and partner support
• Drive revenue through partner leads, conversions, and engagement strategies
• Monitor performance, resolve issues, and identify opportunities through market insights.

Key Requirements.

• 3–5 years of experience in partnership, business development, or relationship management
• Strong English communication, negotiation, and interpersonal skills
• Proven ability to build relationships and achieve targets
• Self-driven, with the ability to manage multiple partners and analyze performance metrics

Preferred Skills.

• Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• International voice process: 1 year (Required)
• Sales: 1 year (Required)

Work Location: In person

Sales Coordinator

Job Description:

We are looking for a Sales Coordinator to support sales operations, client communication, follow-ups, and documentation activities.

Key Responsibilities:

• Prepare quotations, proposals, contracts, and presentations
• Handle client communication and follow-ups
• Maintain sales records, client database, and CRM
• Coordinate with internal teams for smooth sales operations
• Support the sales team with documentation and reporting

Eligibility:

• Any Degree
• Freshers / 1 year experience can apply

Preferred Skills:

• Good communication and coordination skills
• Basic understanding of sales process
• MS Office knowledge
• Willingness to learn and grow

About Client

At Client, we don’t just follow digital marketing trends—we create them. We are seeking a dynamic and results-driven Digital Marketing Lead / Team Lead to spearhead our digital growth initiatives. If you have a passion for SEO, PPC, social media, and performance marketing, and possess the ability to transform brands into market leaders, we want you to lead our team of digital innovators.

Key Responsibilities

• Develop and execute high-impact digital marketing strategies to drive traffic, engagement, conversions, and ROI.
• Lead, mentor, and inspire a team of marketers, content strategists, and data analysts.
• Optimize and manage paid media campaigns across platforms such as Google Ads, Meta, LinkedIn, YouTube, and other digital channels. Analyze key performance metrics, identify trends, and leverage insights to refine marketing strategies.
• Conduct A/B testing and performance experiments to enhance campaign effectiveness.
• Collaborate with designers, developers, and sales teams to create integrated, full-funnel marketing campaigns.
• Stay ahead of industry trends, emerging tools, and best practices to ensure continuous innovation.

Required Skills & Expertise

• 6+ years of proven experience in digital marketing, with hands-on expertise in Google Ads, Meta Ads, SEO, content marketing, and performance-driven campaigns.
• Proficiency in Google Analytics, Google Search Console, CRM tools, and data-driven decision-making.
• Strong strategic and creative mindset, with a deep understanding of market trends and audience engagement techniques.
• Exceptional leadership skills with the ability to motivate, mentor, and scale a high-performing team.
• Strong analytical abilities with experience in performance tracking, ROI measurement, and marketing automation.
• A passion for innovation, problem-solving, and staying ahead of the competition.

Why Join Us?

• Opportunity to lead and shape digital marketing strategies for a creative and fast-growing company.
• A collaborative work environment that values creativity, innovation, and professional growth.
• Competitive compensation and growth opportunities.

If you are ready to redefine digital marketing and drive impactful growth, we want to hear from you! Apply now and be a part of a client who is great at marketing.

💡 The Role

We’re hiring a Revenue Operations Specialist who will act as the backbone of our go-to-market engine.

This is a builder role — not a maintenance role. You’ll design systems, automate workflows, and implement AI-driven processes across Sales, BD, and Marketing.

🤖 What You’ll Do

• Build AI agents and automation workflows across the revenue stack

• Use tools like Zapier, Make, n8n, Clay, and LLM-based workflows

• Own CRM (HubSpot/Salesforce) including structure, hygiene, and reporting

• Build dashboards to track pipeline health and performance

• Manage integrations across CRM, enrichment, outreach, and analytics tools

• Design lead lifecycle processes from acquisition to conversion

• Ensure seamless coordination between Sales, BD, and Marketing

🧠 Who You Are

• 3–5 years in Revenue Ops / Sales Ops / GTM Ops

• Strong CRM experience (HubSpot or Salesforce)

• Hands-on or strong interest in AI workflows and automation

• Experience with tools like Zapier, Make, n8n, Clay, Apollo, Outreach

• Strong analytical and systems-thinking mindset

• Startup-ready: self-driven, fast, and comfortable with ambiguity

• Clear communicator who can document and simplify processes

✨ Nice to Have

• Experience with AI/LLM tools or APIs

• Background in B2B SaaS or startup environments

• Experience with lead scoring or enrichment tools

SALES ENGINEER

Job Summary:

We are looking for someone who is Proactive with strong decision making, persuasion, leadership and

communication skill. He/She should be able to use technical skills to explain the benefits of products to

potential customers and demonstrate how our products are better than the competitor’s product,

interest the client in in purchasing products, negotiate a price and complete the sale.

In addition to retaining the current clients, attracting and securing new ones, help clients to solve any

issues that arises when the product is installed. Responsible to achieve the sales target assigned.

Responsibilities and duties:

 Business development of Packaging equipment (International Range) in Food and Beverage

industry.

 Responsible for achieving the sales targets on monthly, quarterly and yearly basis through

effective planning.

 Sales B2B, Lead Generation and converting customers into key accounts.

 Meeting clients and consultants for product presentation, understanding customer needs,

submission and discussion of technical and commercial offer.

 Responsible for end to end sales process with clients, throughout the project development

stage, proposal stage, the final selection process, the closing, and delivery of the project.

 Follow up to get the payment in time from the customers.

 Real time analysis of the market to have an advantage over the competition.

 Interaction with service team to ensure that customer experiences high level of service.

Required qualifications and skills:

 A Bachelor's degree in Mechanical/Electrical Engineering.

 3+ Years in business development of packaging equipment (International Range) in food and

beverage industry.

 Preference: Liquid filling Line, Powder Filling Lines, Blister and Cartoning Machines.

 Able to complete projects in a timely manner

 Excellent computer literacy is must and knowledge of visualization would be preferred.

 The ability to work with multiple discipline projects.

 Excellent organizational, time management, leadership, and decision-making skills.

 Strong written and verbal communication skills.

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Job Details

- Job Title: Senior Account Executive (Inside Sales)

- Industry: SAAS

- Function: Sales/Business Development

- Experience Required: 5-8 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication Skills, SaaS Sales, lead generation, End to End Sales

Criteria:

6+ years of overall experience with 4 and more years in SaaS sales (mandatory)

Proven experience in inside sales / outbound sales, preferably in APAC markets.

Strong track record of owning end-to-end sales cycle (prospecting u2192 demo u2192 negotiation u2192 closure).

Strong experience in pipeline generation, opportunity management, and accurate forecasting.

Experience delivering product demos and articulating technical features & business value. 

Job Description

What will you create and do?

We are looking for a smart, well-spoken Account Executive with experience in the APAC markets to assist our company in expanding our customer base. The Account Executive’s responsibilities include promoting and selling company products by demonstrating the advanced technical functions of the product as well as its uses and benefits, understanding customer requirements & documenting the same, creating opportunities, submit proposals, negotiate & close deals. To be a successful Account Executive, you must have excellent communication, interpersonal, customer and closing skills. You should also demonstrate the ability to meet deadlines and have strong analytical skills.

Experience Range: Overall 6+ years, 4+ years in SaaS sales

Education Qualification: Graduation

What will qualify you for this role?

Essential:

● Planning and Organization – The ability to establish a process for activities that lead to the implementation of systems, procedures or outcomes

● Results Orientation – The ability to identify actions necessary to complete tasks and obtain results

● Goal Achievement – The overall ability to set, pursue, and attain achievable goals, regardless of obstacles or circumstances

● Flexibility – The ability to readily modify, respond to, and integrate change with minimal personal resistance

● Data Analysis – The ability to read and analyze data

● Customer Focus – Commitment to customer satisfaction.

Desired Skills:

● Interpersonal Skills

● Personal Accountability

● Diplomacy & Tact

● Self-Management

Key Responsibilities:

● Identify and develop new business through networking and prospecting techniques.

● Prepare and deliver customer presentations, including high-level solution overviews and/or demos.

● Understand customers’ business needs and challenges and position the relevant solutions that address those needs.

● Persuade potential buyers that a product or service best satisfies their needs in terms of quality, price, and service delivery while managing customer objections.

● Develop pipeline by using the company’s sales methodology and processes.

● Manage sales opportunities throughout the sales cycle.

● Strong outbound sales experience

● Ensure accurate and timely forecasting and reporting for management visibility.

● Strong knowledge of scientific and technical products.

● Excellent interpersonal skills.

● Create sales literature to promote company solutions, products, and services.

● Demonstrate the technical features and benefits of our products.

● Advise customers on technology upgrades and related products.

● Compose tender documents and customer proposals.

● Generate purchase orders and sales receipts.

● Maintain strong customer relations.

● Attend product training courses and seminars.

● Meet sales targets.

This is a full-time position for a Channel Partner Executive, located in India. The Channel Partner Executive will manage relationships with channel partners, oversee account activities, and drive channel sales strategy to expand the company’s market presence. Responsibilities include developing business plans, identifying new partnership opportunities, and collaborating with internal teams to support sales growth and partner success.

Qualifications

• Strong knowledge and experience in Channel Partners and Channel Sales
• Proficiency in Business Planning and developing strategies to ensure organizational growth
• Expertise in Account Management to maintain and grow partner relationships
• Proven track record in Sales, including meeting and exceeding sales targets
• Exceptional communication, negotiation, and interpersonal skills
• Ability to work effectively in a fast-paced, collaborative, and target-driven environment
• Experience in the tech or telecommunications industry is advantageous
• Bachelor’s degree in Business Administration, Marketing, or a related field

Key Responsibilities:

• Assist in planning, scheduling, and executing projects
• Coordinate with internal teams and stakeholders to ensure smooth project flow
• Track project progress and update status reports
• Maintain project documentation, timelines, and records
• Identify risks and escalate issues to the project manager
• Ensure deadlines and quality standards are met
• Organise meetings, prepare agendas, and document minutes
• Monitor resource allocation and utilisation

Required Skills:

• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Knowledge of project management tools (e.g., Jira, Trello, Asana)
• Problem-solving and analytical thinking

Job Title: CRM Executive – Luxury Real Estate

Company: Everfine Buildcon

Location: South Bangalore

About Everfine Buildcon

Everfine Buildcon is a premium luxury real estate company focused on creating thoughtfully designed residences that redefine modern living. Our developments are designed with expansive spaces, refined architecture, lush landscaping, and exceptional views, catering to discerning homeowners seeking an elevated lifestyle.

We are looking for a proactive and detail-oriented CRM Executive to manage the customer journey post-sale and ensure a seamless, high-quality experience aligned with our luxury brand standards.

Role Overview

The CRM Executive will be responsible for managing customer relationships after booking, coordinating documentation, supporting customers through financial processes, and ensuring a smooth end-to-end experience. This role requires strong communication skills, attention to detail, and the ability to coordinate with multiple stakeholders.

Key Responsibilities

• Follow up with customers post-sale and maintain strong relationships

• Provide end-to-end customer support from booking to handover

• Draft, review, and edit agreements and customer documentation

• Coordinate with banks and financial institutions for loan processing

• Assist customers with documentation and registration processes

• Maintain and update CRM records and customer data

• Coordinate with internal teams for smooth execution

• Address customer queries and ensure timely resolution

• Track milestones, payments, and documentation status

Mandatory Skills

• Excellent communication and interpersonal skills

• Strong documentation and coordination skills

• Highly organized and detail-oriented

• Professional and customer-focused approach

• Strong follow-up and relationship management skills

• Ability to manage multiple customers simultaneously

• Good knowledge of Excel / Google Sheets

Preferred Qualifications

• Experience in real estate CRM or customer relationship

roles preferred

• Familiarity with agreement drafting and documentation

• Experience coordinating with banks / loan processing preferred

• Fluent in English (additional languages preferred)

What We Offer

• Opportunity to work with a luxury real estate brand

• Professional and growth-oriented environment

• Exposure to premium clientele

• Supportive and collaborative team

If you are organised, proactive, and passionate about delivering exceptional customer experiences, reach out to us.

As the Sales Manager, you will be responsible for executing our sales strategies in Talent/Capability Development (learning/e-learning, custom learning, localization, and translation) domains, reporting to the Sales Director. You will focus on identifying and pursuing target market opportunities, building a strong sales pipeline, and acquiring new customers for our services/products. Your growing understanding of the Talent/Capability Development landscape, coupled with your ability to articulate the value, will be crucial to achieving your targets and contributing to the overall sales success.

• Sales Strategy Execution: Contribute to the implementation of the overarching sales strategy for Talent/Capability Development services/products. This includes focusing on identified target markets, executing strategies for lead generation and pipeline creation across all offerings, adhering to the defined sales process, and contributing to the achievement of KPIs. Develop a strong understanding of the Talent/Capability Development market, including industry trends and the competitive landscape, as well as the growing need for localization services.

• Product and Solution Expertise: Develop and maintain comprehensive knowledge of Wordsburg’s Talent/Capability Development services/products and their applications across various industries and learning objectives. Build a solid understanding of our localization services, including translation, transcreation, cultural adaptation, and linguistic testing. Effectively articulate the features, benefits, and value proposition of Talent/Capability Development services/products, tailoring your approach to address customer needs and challenges to drive business acquisition across both service lines.

• Consultative Selling and Customer Acquisition: Analyze the needs of potential customers, understanding their learning objectives and business challenges. Effectively position Wordsburg’s learning, localisation, and translation offerings as valuable solutions, clearly communicating their benefits and potential outcomes to secure new business and build your individual pipeline for both service areas.

• Sales Process Management: Follow and contribute to the refinement of a defined sales process, with a focus on pipeline generation, tracking, and progression for learning, localisation, and translation. Utilize established sales tools and methodologies to track progress, prioritize opportunities, and ensure efficient execution in converting prospects into paying customers for both service lines.

• Team Collaboration and Development: Collaborate effectively with other members of the sales team and contribute to a positive and high-performing sales culture. Demonstrate leadership by mentoring junior sales team members.

• Key Account Support and Relationship Building: Proactively identify and cultivate relationships with key customers for Talent/Capability Development services/products, focusing on securing initial business and building a strong foundation for long-term partnerships. Utilize CRM systems effectively to manage your interactions and track opportunities.

• Technology Utilization: Utilize relevant learning platforms, tools (CRM, communication), and related technologies to support your sales efforts for both learning and localization, enabling effective pipeline management. Clearly communicate the technological aspects of Wordsburg’s learning offerings and the processes involved in our localization and translation services/products to customers.

• Market Awareness and Opportunity Identification: Conduct market research to identify potential opportunities for lTalent/Capability Development services/products, understand competitor activities, and contribute to positioning Wordsburg effectively to capture business. Provide market feedback to the Sales Leadership to inform service/product and strategy adjustments.

• Resilient and Results-Oriented Approach: Demonstrate initiative, persistence, and a proactive approach to pursuing and closing sales for both learning and localization. Adapt to evolving customer needs and market feedback while maintaining a commitment to achieving sales targets.

• Sales Administration and Reporting: Understand basic financial principles related to sales and contribute to the effective management of sales-related activities. Provide regular updates and reports on your sales activities and progress to the Sales Leadership.

Qualifications -

•    Bachelor's degree in Business Administration, Marketing, Education, or a related field (Master's degree preferred).

•    Minimum of 10-15 years of experience in sales, preferably in the learning or localisation industry or a related technology sector.

•    Proven experience in sales, preferably within the learning/e-learning, localisation, translation , technology, or service industries.

•    Exposure to selling products/services and understanding the basics of consultative selling.

•    Familiarity with the localization industry and the value proposition of localization services is a plus.

•    Basic understanding of sales processes and pipeline management.

•    Good communication, presentation, and interpersonal skills.

•    Ability to build and maintain positive customer relationships.

•    Basic analytical and problem-solving skills.

•    Ability to work effectively within a team environment.

•    Proactive and results-oriented attitude with a desire to learn and grow in a sales role.

•    Willingness to travel as required by business.

•    Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

Roles and Responsibilities of a Customer Support Executive (BPO/KPO):

 To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for

International Customer

 To provide the best resolution to the customers. Maintain the better relationship with the

customers.

 Meet the customers’ requirements and provide them satisfaction with the best resolution of

their queries

Key Skills:

 The candidates with excellent spoken English, good communication skills.

Qualifications & Key Requirements:

• The right candidate would be ambitious, energetic and highly motivated to learn and grow in a fast-paced environment.
• Bachelor’s degree in business, sales or related fields
• 2+ years of experience in BD/Inside Sales for a technology company (preferably B2B/Enterprise SaaS).
• Strong work ethic with ability to meet and exceed commitments
• Strong desire to progress in a sales career
• Experience in using social media tools and sales CRM tools
• Deep appreciation of technology and its ability to create value – especially in areas of big data analytics, machine learning and personalization.

Key Responsibilities:

• Assisting with the growth of sales pipeline through lead generation and business development activities
• Engage with prospects at all levels using different channels and techniques
• Work closely with the assigned Field sales counterpart and support territory plans
• Work effectively with marketing function (demand gen, product marketing) to extract all required content needed to be effective and to take effective handover of all leads
• Analyzing customer needs in terms of current business obstacles
• Creating a business pipeline meeting an agreed quota of business opportunities
• Contributing individually to the team targets with quality leads
• Research accounts and identify right contacts in every account
• Give early demos to prospects if required

Role Description

Nextloop Technologies LLP is seeking a full-time Business Development Intern to join our on-site team in Indore. The intern will be responsible for conducting market research to identify new opportunities, generating leads through targeted strategies, engaging with potential clients, and maintaining relationships to foster business growth. Tasks include assisting in developing business proposals, generating client presentations, analyzing market data, and supporting customer service initiatives. The role offers a collaborative and dynamic environment where interns contribute actively to expanding the company’s reach and business potential.

Qualifications

We are looking for a motivated IT Sales Intern to join our business development team. This role offers hands-on exposure to IT sales processes, lead generation, and client engagement, with mentorship from senior managers.

Key Responsibilities

Work closely with senior managers, receiving step-by-step guidance and mentorship.

• IT Lead Generation: Identify and research new customers and business opportunities.
• Outreach: Engage prospects via calls, emails, LinkedIn, and professional networking.
• Sales Funnel Support: Assist with lead qualification, scheduling meetings, and follow-ups.
• CRM Management: Maintain accurate and up-to-date client information in CRM tools.
• Sales & Marketing Alignment: Collaborate with marketing teams on targeted campaigns.
• Market & Competitor Analysis: Analyse market trends, customer needs, and competitor strategies.
• B2B IT Sales Support: Assist in selling IT solutions to business clients across industries.

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, earners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Pre-sales Executive

Experience Level: 1 years

Location: Bangalore

Job Description: We are seeking a proactive and persuasive candidate to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert leads into prospects and contribute to the company’s sales pipeline.

Responsibilities:

• Make outbound calls to potential clients based on leads provided.

• Understand customer requirements and provide relevant property information.

• Systematic follow-up with interested leads and timely updates on new offers.

• Schedule and coordinate site visits with sales teams and clients.

• Maintain accurate records of all conversations and lead progress using CRM tools.

• Achieve daily/weekly/monthly targets for calls and conversions.

• Handle customer inquiries professionally and escalate issues when needed.

Whatsapp blast and email marketing to be carried out.

Job Specification (JS):

Education qualifications:

• Minimum preferred: Bachelor’s degree in any field.

Experience:

• 2-3+ years of experience in telecalling, telesales, or customer support.

• Experience in real estate or similar industry is an added advantage.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).

• Good convincing and negotiation skills.

• Confident, energetic, and customer-focused.

• Ability to handle rejection and remain calm under pressure.

• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.

• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).

We are looking for a result-oriented International Business Development Executive with strong exposure to B2B International Inside Sales in a service-based industry. The candidate should be comfortable driving sales targets independently, nurturing long-term B2B client relationships, and interacting with US and UK markets.

Location: Sector 63, Noida (Near Metro)

Required Exp: 2-6 Years

Shift Timing: US Shift (6 PM - 3 AM)

Work Mode: Hybrid role (WFH + office collaboration)

Key Responsibilities

• Generate qualified B2B leads from international markets (US/UK preferred).
• Conduct outbound calls, emails, LinkedIn outreach, and virtual meetings.
• Understand client requirements and pitch suitable service-based / outsourcing solutions
• Manage the end-to-end sales cycle from lead qualification to deal closure .
• Achieve monthly and quarterly revenue targets.
• Maintain CRM records, follow-ups, and sales pipeline
• Build and maintain strong relationships with global clients.
• Collaborate with internal teams to ensure smooth onboarding and service delivery.
• Contribute ideas to improve sales strategy, lead quality, and conversion rate.

Required Skills & Experience

• 2-6 years of experience in International Inside Sales / B2B Sales / Business Development.
• Proven experience in lead conversion, client handling, and sales closures.
• Excellent communication skills (verbal & written) for US/UK markets.
• Strong skills in presentation, negotiation, proposal writing, and objection handling.
• Experience working with CRM tools.
• Ability to manage sales pipeline, meet targets, and close deals independently.
• Experience in service-based, IT services, outsourcing, BPO/KPO sales is a plus.

Perks & Benefits

• 5 Days Working (Monday - Friday)
• Hybrid Work Model Work from Home with required office visits
• Performance-Based Incentives
• Growth & Learning Opportunities within international sales

Job Details

- Job Title: Sales Head

- Industry: FMCG, Consumer Products & Energy Industry

- Function: Sales/Business Development

- Experience Required: 8-12 years

- Employment Type: Full Time

- Job Location: Bhubaneswar

- CTC Range: Best in Industry

Role & Responsibilities

The Inverters Business Head, Odisha will lead and scale Direct-to-Customer (D2C) operations. This role involves overseeing branch-level P&L, managing high-performing teams, and capitalizing on strategic opportunities such as the PM Surya Ghar Yojana.

What you will be expected to do:

• Lead and manage all D2C grid-tied inverter branches within Odisha, starting from the flagship branch in Balangir.
• Manage and mentor a team of Area Business Managers (ABMs), Associate Regional Managers (ARMs), Process Associate and commission-based agents (EOs).
• Establish and optimize processes for customer prospecting, sales conversion, installations and after-sales service.
• Oversee the entire customer lifecycle, from initial inquiry to installation and support.
• Drive business growth, profitability, and market share expansion in the region.
• Develop and implement strategic plans to achieve sales targets and enhance brand visibility.
• Collaborate with cross-functional departments to ensure seamless execution.
• Ensure compliance with relevant regulations, industry standards, and company policies.
• Cultivate strong relationships with DISCOMs, government agencies, and channel partners.
• Ensure operational excellence in all aspects of the PM Surya Ghar Yojana, including subsidy frameworks.

Ideal Candidate

• Strong State / Regional Sales Leadership Profile (D2C, preferable Solar /Energy sector)
• 8+ years of experience in business development, with strong D2C exposure
• Must have experience managing multi-branch or district-level operations with ownership of revenue growth and execution
• At least 2 years of experience in D2C sales industry
• Must have exposure to branch-level revenue ownership, P&L and market expansion responsibilities
• Understanding of PM Surya Ghar Yojana, subsidy mechanisms, and DISCOM regulations
• Fluency in Odiya is mandatory
• Candidate must be comfortable operating from Balangir, Sambalpur, Jharsuguda, or anywhere in Western Odisha
• D2C product companies (Solar/Energy sector preferred)
• This role will be an equal mix of IC and team management responsibilities
• People management experience, leading Area Managers, Sales teams or field agents with demonstrated team scaling
• Understanding of solar rooftop, inverter ecosystem, including installation lifecycle and customer conversion funnel
• Preferred (Education): Engineering background preferred; MBA is a plus
• Preferred (Market Exposure): Prior experience working in Odisha solar market will be a strong advantage

(Profile: B2B Success Specialist)

About Us: 

Go4Database, a flagship brand under TJMGLOBAL Digitech Pvt. Ltd., has been a trusted name in the data-driven marketing space since 2012. We specialize in delivering high-quality, verified B2B and B2C contact lists that power the success of marketers, sales teams, and agencies across the globe. 

As one of the fastest-growing brands in the data intelligence and lead generation industry, our mission is simple yet powerful: to help businesses connect smarter, market faster, and sell better. 

Joining Go4Database isn’t just stepping into a job—it’s stepping into a future of innovation, impact, and exponential growth. Whether you’re a seasoned professional or a passionate go-getter starting your career, you’ll find a collaborative, high-performance environment here that nurtures your talent and rewards results.

1. Responsibilities:

• Generate and convert qualified leads via LinkedIn, email, WhatsApp & cold calling
• Pitch Go4Database's B2B contact lists to marketing agencies, SaaS companies, exporters, and enterprise clients
• Understand client pain points and offer customized database solutions
• Achieve monthly revenue targets of 7-10 deal closures
• Manage the sales pipeline using CRM tools and prepare weekly reports
• Build long-term relationships to unlock recurring revenue deals
• To manage task & trackers under organization SOP

2. Required Skills:

• Excellent communication skill, high confidence level along with highly self motivated & target-oriented with a growth mindset.
• Has own strong sources of client onboarding/Lead generation
• Expert in client retention, Price negotiation and sales growth
• Target achievement techniques, Incentive earning & Result oriented

Mandatory: Minimum 1 year of experience in B2B Contact Selling Companies or similar industry

Preferable: NA

3. Qualifications & Skills: Any graduate/MBA or equivalent + Excellent written and oral communication skills

4. Working hours - 9 hrs (Evening Shift - 1pm to 10pm)

5. No.of opening: 6

6. Industry & Domain: Marketing & Advertising - Business Development

7. Salary: Fixed monthly + Attractive Incentive + Perk

8. Working Days - 5 days

9. Salary (Monthly) - Negotiable

10. Venue - Sector 2, Noida

11. Website - www.go4database.com

You are a great fit if you:

• Have dealt with US and European clients before.
• Have 1-2  yrs of exp in inside sales or business development (bonus if it’s for a digital or data product).
• Have sold to marketing heads, CXOs, or agencies.
• Thrive in a startup culture, take ownership, and are results-focused.
•  – the more you close, the more you earn
• Work with a high-growth, low-hierarchy team
• Flexible hours & remote-first setup

Position: Lead Generation Intern

Type: Performance-Based Internship  

About the Role  

We are looking for a Lead Generation Specialist Intern who is interested in learning how businesses identify and approach potential clients. In this role, you will help the team find potential leads, organize prospect information, and support outreach efforts. This internship is ideal for someone who wants hands-on experience in business development and sales research.

Responsibilities

- Identify potential clients through online research and professional platforms such as LinkedIn  

- Collect relevant information such as company details, contact information, and decision-makers  

- Add and update lead information in the company CRM system  

- Maintain accurate records of prospects and interactions in the CRM  

- Assist the business development team with outreach and follow-up activities  

- Track and report the progress of leads generated

Requirements

- Good communication and organizational skills  

- Comfortable with online research and finding business contacts  

- Basic understanding of spreadsheets and digital tools   

- Interest in business development, marketing, or sales  

Relevant Skills

Lead Generation, Market Research, LinkedIn Outreach, CRM Management, Data Entry, Communication Skills, and Time Management.

This is a performance-based internship offering an opportunity to gain practical experience in lead generation and business development.

Role & Responsibilities

As the Head of RevOps, you will lead key areas of the Revenue/Sales Operations function, polishing the 0 to 1 process while gearing up for the 1 to 100 journey, building and leading your own team, and compensation planning. In this role, you will serve as a trusted partner to stakeholders across the company, driving strategic initiatives via data-driven insights to contribute to overall revenue growth. The ideal candidate brings expertise in Go-to-Market strategy and operations, with a proven track record in high-growth, fast-paced enterprise technology environments.

If you’re someone who thrives on solving complex problems with flexible and innovative approaches, then keep reading. You’re at the right place.

Key Responsibilities-

CRM & Data Management:

• Manage and optimize HubSpot CRM, ensuring data integrity, automation, and accurate tracking of leads, deals, and revenue.
• Implement best practices for data hygiene, maintaining clean, standardized, and enriched data for sales reporting, revenue analysis, and customer insights.
• Improve lead routing, scoring, and segmentation to enhance sales and marketing efficiency.

Reporting & Analytics:

• Develop dashboards and reports using Power BI, Tableau, Looker Studio, and Excel to track pipeline health, conversion rates, and revenue trends.
• Ensure accurate revenue forecasting and deal tracking.
• Conduct data analysis on sales and marketing performance, providing actionable insights to drive growth strategies.
• Support leadership with ad hoc data requests and ensure that they have access to accurate and up-to-date insights.

Process Optimization & Automation:

• Identify inefficiencies in current revenue processes and recommend improvements to improve productivity.
• Automate workflows in HubSpot and other RevOps tools to streamline workflows and enhance operational efficiency across functions
• Drive CRM Adoption across teams
• Implement effective sales compensation plans

Tech Stack Management:

• Manage and optimize the tech stack, such as Hubspot, Outplay, Clay, Avoma, n8n, while experimenting with new AI tools out there!
• Ensure system integrations between CRM, marketing automation, and customer success tools function smoothly.

Cross-Team Collaboration:

• Facilitate seamless communication and data sharing between sales, marketing, and customer success, ensuring alignment on processes and goals to drive overall revenue growth by breaking down silos and coordinating efforts.
• Organizing regular meetings, sharing insights, and keeping all teams informed about key performance indicators (KPIs) to maintain alignment on strategy.

Ideal Candidate

• Strong RevOps / Revenue Operations Lead Profiles (B2B SaaS Only).
• Mandatory (Experience 1) – Must have minimum 3+ years experience in RevOps / Sales Operations / Revenue Operations roles.
• Mandatory (Experience 2) – Must have minimum 2+ years of hands-on CRM experience, including at least 6 months of active HubSpot CRM usage (workflow automation, reporting, integrations, data hygiene).
• Mandatory (Experience 3) – Must have strong analytics and data management experience, including hands-on work with SQL, Excel, and BI tools (Tableau / Looker / Power BI / Looker Studio).
• Mandatory (Experience 4) – Must have proven experience in Revenue / Sales process optimization, automation, CRM adoption, and data governance best practices.
• Mandatory (Experience 5) – Must have exposure to GTM operations and 0–1 or 1–10 journey building experience (process setup in early-stage or fast-growing environments).
• Mandatory (Experience 6) – Must have experience managing or mentoring minimum 1–2 team members OR clear ownership of cross-functional RevOps initiatives.
• Mandatory (Tools) – Must have worked with RevOps tools such as HubSpot, sales engagement tools (e.g., Outplay), automation tools (e.g., n8n), enrichment tools (e.g., Clay), call intelligence tools (e.g., Avoma) or similar ecosystem tools.
• Mandatory (Company) – Must have experience in B2B SaaS companies only (early stage Startups / product-based preferred).
• Mandatory (Background) – Must have a technical education background (B.E/B.Tech/Engineering/Tech degree) OR strong demonstrated analytical/technical capability reflected in career progression.
• Preferred (Experience) – MBA or strong business exposure (compensation planning, revenue strategy, stakeholder management).

We're looking for someone who loves talking to people and isn't afraid of a challenge. You'll have real conversations with folks who attended our webinars—understanding their career goals, helping them see the value in upskilling, and guiding them to make decisions that could transform their careers. Yes, you'll make 80-100 calls a day. Yes, some people will say no. But that's how you learn one of the most valuable skills in the world: consultative sales. And the best part? Folks with high agency grow FAST here, we're talking responsibility for driving revenue and working directly with founders Martin & Shirsh.

Role Objective

​As an ORM Executive, you will be the "digital guardian" of our brand. You will monitor, manage, and improve our brand’s perception across social media, review sites, and search engines. Your goal is to foster positive customer sentiment while swiftly mitigating negative narratives and potential crises.

​Key Responsibilities

​Active Monitoring: Track brand mentions, reviews, and discussions across social media (Instagram, X, LinkedIn, Reddit), Google My Business (GMB), and industry-specific forums.

​Response Management: Draft and post professional, empathetic, and on-brand responses to both positive and negative customer feedback within defined Turnaround Times (TAT).

​Crisis Mitigation: Identify high-risk comments or trending negative topics and escalate them to the PR/Marketing leads for immediate action.

​Sentiment Analysis: Categorize online mentions (Positive, Neutral, Negative) and provide weekly reports on sentiment trends and recurring customer pain points.

Required Skills & Qualifications

​Experience: Minimum 1 year of dedicated experience in ORM or Digital Customer Support.

​Communication: Exceptional written English with the ability to adapt tone (from professional to witty) based on the situation.

​Soft Skills: A "thick skin" for handling online trolls/hatred and a solution-oriented mindset.

​Tech Savvy: Basic understanding of SEO (to understand how reviews impact search rankings).

Mandatory : Excellent in communication

Job Description : 

Sales Closure & Client Coordination Specialist

 Role Overview : A commercially sharp, execution-focused Sales Closure Specialist who will take ownership of converting qualified leads into revenue. This is not a lead generation role.

 The position is responsible for:

  Driving structured follow-ups

  Managing proposals and commercial documentation 

 Supporting negotiation discussions 

 Ensuring disciplined closure of opportunities The role requires strong client engagement capability, commercial maturity, and the ability to work in a structured B2B sales environment—particularly with international clients entering or expanding in India.

 Key Responsibilities

 1. Opportunity Conversion & Deal Closure 

 Engage with pre-qualified inbound leads shared by the company. 

 Conduct structured discovery discussions to understand client requirements (HR, Payroll, EOR, BPO, Compliance, Accounting). 

 Drive timely follow-ups to move opportunities through the sales pipeline.  Support commercial discussions and negotiations under leadership guidance. 

 Work towards defined monthly and quarterly closure targets.          2. Proposal & Commercial Management

  Prepare customized proposals aligned with client requirements and OBOX pricing frameworks.  Coordinate internally with operations, compliance, and finance teams to structure commercial terms. 

 Ensure accurate documentation, scope clarity, and commercial positioning.

  Support addendums, revisions, and proposal refinements as required.   3. Client Communication & Relationship Handling

  Act as a structured communication bridge between client and senior leadership.

 Maintain professional engagement with founders, CFOs, HR heads, and business leaders. 

 Build credibility through clarity, responsiveness, and commercial understanding. 

 Ensure client confidence during evaluation and decision-making stage.   4. Sales Process & CRM Discipline

  Maintain accurate CRM updates and opportunity tracking. 

 Ensure follow-up timelines are adhered to.

  Share weekly pipeline status and conversion insights. 

 Identify bottlenecks in deal progression and escalate proactively. KPIs (Indicative)

  Lead-to-closure conversion rate 

 Proposal turnaround time  Sales cycle duration 

 Revenue closed per month 

 CRM hygiene & documentation accuracy Required Skills & Competencies

  Strong B2B communication skills (verbal & written). 

 Confident negotiation support capability.

  Ability to understand commercial structures and pricing discussions

.  Structured follow-up mindset.

  Objection handling skills.  High ownership and accountability

 Proficiency in MS Office & CRM tools. Preferred Background

  4+ years’ experience in B2B services sales, HR consulting, payroll, EOR, recruitment, or professional services. 

 Exposure to dealing with international clients preferred.

  Graduate in any discipline (MBA – Sales/Marketing preferred but not mandatory). Ideal Candidate Profile 

 Commercially mature and confident in business conversations.

  Detail-oriented with strong backend documentation capability.  Target-driven but process-disciplined.

  Comfortable working in a structured, compliance-sensitive environment.  Able to represent OBOX’s positioning of “Making India Easy” for foreign companies.

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Key Details

Shift: Rotational (Male & Female)

Salary: Up to ₹34,000 CTC

Qualification: Graduate / Undergraduate

Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)

Required Skills:

• Excellent spoken and written English communication.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• Clear pronunciation and strong grammatical skills.
• For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
• Ability to handle multiple chats efficiently.
• Strong customer handling and problem-solving abilities.

Roles and Responsibilities:

• Handle international customer queries through voice and chat channels.
• Provide accurate and complete information to customers.
• Resolve customer issues with end-to-end ownership.
• Maintain detailed records of customer interactions in CRM systems.
• Adhere to international quality, compliance, and data security standards.
• Ensure high levels of customer satisfaction and service excellence.

About Teleport: Teleport is a tech-driven Visa processing platform, that simplifies, digitizes, and accelerates international visa applications for outbound travelers

Job Overview: We are looking for a dedicated Growth & Sales Intern to join our team. In this role, you will be responsible for managing the top-of-funnel interactions with our potential users. You will act as the bridge between our customers and our product, ensuring every lead is nurtured and every query is resolved with precision.

Key Responsibilities:

• Lead Conversion: Initiate outbound calls to potential leads, clearly communicating the value proposition of Teleport's services to drive conversions.
• Query Management: Promptly and professionally attend to inbound customer queries, providing accurate information and resolving concerns.
• CRM Management: Maintain detailed and accurate records of all customer interactions, lead statuses, and follow-ups within our CRM system.
• Target Achievement: Take ownership of assigned sales targets and daily KPI metrics, actively working to meet and exceed them.

Ideal Candidate Profile:

• Excellent Communicator: Strong verbal and written communication skills with the ability to articulate complex processes simply.
• Customer-Centric: Demonstrates deep customer empathy and a genuine desire to help users navigate their travel requirements.
• Resilient & Calm: Exhibits the ability to remain composed and professional under pressure or when handling urgent customer situations.
• Adaptable: Thrives in a fast-paced environment and is quick to learn new tools, processes, and product updates.
• People Person: Genuinely enjoys interacting with people and building rapport over the phone.

What You Get:

• Hands-on experience with Sales process & CRM tools.
• Mentorship from industry leaders in Travel Tech
• Pre-Placement Offer (PPO) opportunities for top performers
• A learning which adds immense value to your corporate journey

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

​

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position .
• Customer-first mindset 
• Advanced MS Excel skills .
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

BUSINESS DEVELOPMENT EXECUTIVE / BUSINESS DEVELOPMENT ASSOCIATE

Key Skills:

·        Strong Understanding of business development principles and practices.

·        Excellent communication, presentation and negotiation skills.

·        Ability to build and maintain relationships with clients, B2B or B2C partners and other stakeholders.

·        Strong analytical and problem-solving skills.

·        Familiarity with CRM software and sales tools.

Professional Experience:

·        Minimum 3 years of experience in business development, sales or marketing.

·        Additional knowledge on politics/public affairs, or a related field(desired).

·        Proven track record of identifying and pursuing new business opportunities.

Additional Requirement:

·        Creative and Strategical in preparing pitch documents.

·        Experience with proposal writing and RFP responses.

·        Familiarity with data analysis and market research.

Educational Qualifications:

MBA in Marketing or Public Policy, or a related field (Preferred)

Certifications (Optional)

Certification in Sales or Business Development/Marketing or Communications / Public Policy or Political Science.

Preferred Languages: Kannada, English and Hindi

Note: Apply only Surat Gujarat local candidate it's onsite job. Other candidate application is rejected.

Role Overview:

We are looking for a driven, sharp-thinking Business Development Executive who thrives in outbound prospecting. In this role, you will be responsible for building top-of-funnel opportunities through cold calls, cold email outreach, and LinkedIn engagement. If you enjoy chasing targets, creating conversations from scratch, and converting prospects into meetings, this is built for you.

Key Responsibilities:

• Identify, research, and qualify leads in the US market
• Execute structured cold outreach across cold calling, email campaigns, and LinkedIn
• Must Have Bidding Experience in Upwork, Fiver
• Maintain high daily activity levels — calls, sequences, follow-ups, pipeline touchpoints
• Set qualified appointments/intro meetings for the sales team
• Build and manage lead lists, prospect data, and CRM updates
• Track outreach performance and optimize messaging to improve conversion rates
• Maintain professional communication and relationship-building etiquette with prospects
• Utilize available content, case studies, and capability decks during outreach

Required Skills and Qualifications:

• 1–3 years of experience in outbound business development or SDR roles
• Proven experience in cold calling + email sequencing + LinkedIn outreach
• Must have exposure working with or targeting US clients/market
• Strong verbal and written communication — fluent, confident, and crisp
• Ability to think on the feet, objection-handle, and personalize pitching
• Persistent, target-driven, and not afraid to chase follow-ups
• Quick learner who can understand products, tech offerings, and positioning

Good to have:

• Experience working in IT services / SaaS / consulting domain
• Knowledge of HubSpot or other CRMs (Salesforce, Apollo, Outreach, etc.)
• Understanding of sales automation tools & outbound workflows
• Ability to draft compelling personalized email copy

What you'll love here:

• High ownership, high visibility role
• Opportunity to learn, grow, experiment & lead outbound strategy
• Performance-driven growth incentives
• Work with a smart, fast-paced team targeting an exciting market

About Company:

• Five days work culture (8 Hrs per day Mon-Fri)
• Job Safety
• Friendly environment
• Time Flexibility

Thanks & Regards,

Skyline Infosoft HR

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

Position: Consultant (Sales) – International Education & Immigration

We are seeking a motivated and client-focused Consultant (Sales) to guide individuals interested in studying or migrating abroad. This role blends advisory expertise with sales accountability, ensuring clients receive accurate guidance while meeting enrollment and revenue goals.

Key Responsibilities:

• Evaluate client profiles including education, work experience, finances, and long-term objectives
• Advise on suitable study destinations, institutions, programs, visa categories, and migration pathways
• Present tailored solutions aligned with eligibility and career goals
• Convert inquiries into confirmed enrollments through structured follow-ups
• Explain admission criteria, visa requirements, documentation, timelines, and fees clearly
• Assist with application preparation, document checks, submissions, and acceptance stages
• Coordinate with admissions, compliance, and visa teams for smooth case processing
• Maintain detailed and accurate records in CRM systems
• Achieve monthly and quarterly sales and enrollment targets
• Stay updated on global education trends, policy changes, and intake cycles

Requirements:

• Bachelor’s degree in Business, Education, or related field
• Experience in counseling, immigration, or sales preferred
• Strong communication, negotiation, and interpersonal skills
• Detail-oriented, ethical, and target-driven
• Proficient in MS Office and CRM tools

CORE PHP (ERP/ CRM / HRMS EXPERTISE)

Looking for smart candidates who are highly resourceful and innovative in Developing ERP Applications

Must have, working experience in ERP Applications like Finance, Examinations, Fees, Admission, LMS, Lead generation, HR with Leave, and Payroll Management.

JOB REQUIREMENTS

• MIN 4-6 years of experience in CORE PHP,LARAVEL & NODEJS
• Automating the system processes and developing the software products.
• Must be passionate to develop applications in PHP/MY SQL.
• Proficient in ajax ERP product development, PHP, MYSQL, database design, life cycle.
• Should be a quick learner and hardworking

JOB RESPONSIBILITY

• Build, identify and refactor quality features.
• Work productively with the team and feedback as required.
• Involve in a complete System Development Life Cycle.
• Developing ERP Applications and Software Products using Core Object-Oriented using PHP,MYSQL, AJAX, Angular 5
• Establish priorities, set objectives, and provide guidance.
• Align properly with the product owners and managers
• Contribute to developing an amazing team.

INTERVIEW PROCESS

Round 1

1. Introduction

2. MySQL-based questions

Round 2

Technical Round Details:

- We'll share an assignment during the Zoom meeting.

- You'll have 2-3 hours to complete the task based on the provided instructions and documents.

- After completion, our technical team will review your work.

QUALIFICATION

• B.Tech / B.E. Computers OR Diploma

WHATS' IN IT FOR YOU

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

• Permanent WFH
• Learning and development opportunities
• PF benefits over and above the salaries

Benefit-Permanently Work from Home

Job Type: Full-time

Pay: 3LPA-6LPA Depend On Experience

Schedule:

• Day Shift (MONDAY-SATURDAY WORKING)
• Fluency in Hindi is Mandatory
• SCREEN SHARING IS MANDATORY DURING WORKING HOURS

Role & Responsibilities:

We are seeking an experienced Performance Marketing Manager to lead paid acquisition and growth initiatives across digital channels. This role owns strategy, budget, team execution, and ROI, working closely with leadership, sales, and product teams to drive predictable and scalable revenue.

Strategy & Growth Ownership:

• Define and execute the overall performance marketing strategy aligned with business and revenue goals
• Own acquisition targets, CAC, ROAS, CPL, and pipeline contribution
• Identify new growth channels, audience segments, and scaling opportunities

Paid Media Leadership:

• Lead and optimize high-budget campaigns across Google Ads, Meta, LinkedIn, YouTube, and programmatic platforms
• Oversee full-funnel campaigns (awareness → consideration → conversion → remarketing)
• Drive continuous experimentation through A/B testing and growth sprints

Team & Stakeholder Management:

• Manage and mentor performance marketers, media buyers, and agencies
• Collaborate with Sales, Design, Content, Product, and Tech teams
• Present performance insights and recommendations to leadership

Analytics, Attribution & Reporting:

• Own analytics setup including GA4, GTM, Pixels, CRM integrations
• Ensure accurate attribution, lead quality tracking, and funnel visibility
• Deliver weekly/monthly dashboards with insights, learnings, and forecasts

Conversion & Funnel Optimization:

• Improve landing page performance, lead quality, and conversion rates
• Partner with UX, content, and tech teams to enhance user journeys
• Align marketing outputs with sales conversion and closure metrics

Ideal Candidate:

• Strong performance marketer profile
• Must have 4+ years of experience in performance marketing
• Must have atleast 1+ years of experience in a managerial role
• Must have strong hands-on expertise in any of Google Ads, Meta Ads, LinkedIn Ads
• Must have proven experience managing large monthly ad budgets
• Must have an understanding of attribution models, funnels, and CRM-based tracking
• Must be proficient in advanced Excel/Google Sheets
• Product companies (Fintech, Startups preferred)

Sales manager (SaaS)

Company: Consumer Internet / E-Commerce

Company Size: Mid-Sized

Experience Required: 6 - 10 years

Working Days: 5 days/week

Location: Chennai

Key Skills: SaaS, B2b Sales, Customer Relationship Management (CRM)

Review Criteria:

• Strong sales executive profile
• Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms
• Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure
• Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.
• Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders
• Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.
• Along with Rewards, Loyalty, or Incentives platforms, HR Tech SaaS product experience will also be considered valid and mandatory-eligible domain exposure.
• B2B SaaS Product companies
• Tamil language proficiency is mandatory.
• Profiles with Only EdTech background will not be considered. Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.

Preferred:

• Demonstrates entrepreneurial mindset, proactive approach, accountability, and high-energy sales attitude.
• Graduate/Postgraduate degree (Business / Marketing preferred but not mandatory).

Role & Responsibilities:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

Key Responsibilities-

• Prepare for the sales calls including conducting research and building sales decks
• Leading the prospective client calls, sending pitches, and closing new deals.
• Presenting Xoxoday products as a solution to the prospective client’s business challenge/needs
• Manage the full sales cycle from prospecting to closing for new customers
• Should be flexible working in shifts or in different time zones
• Excellent communication and interpersonal skills.
• Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
• Liaise and partner with other internal departments to manage complex sales opportunities.

Location: Kolkata

Work Days: Monday - Saturday

Educational Qualification: Graduate in any discipline (Business/Marketing preferred)

Compensation: Up To 4LPA (Inclusive of Variable Pay + Incentives)

Reporting Team: Reports to Sales Manager / Business Development Head

Experience: 6+ months of experience

About the Role

Are you someone who loves connecting with people, thrives on achieving targets, and want o grow fast in a performance-driven environment

At Study Buddy, we help students studying abroad unlock their full academic and career potential. We're expanding rapidly and are looking for Business Development Executive who are passionate about sales, communication, and helping students make the right choices.

Key Responsibilities:

• Engage with inbound leads (students and parents), understand their needs through detailed consultations.
• Pitch and sell relevant services with empathy and conviction — every call you make has the potential to change a life.
• Own the sales funnel: manage and nurture your leads, follow up regularly, and close deals.
• Collaborate with marketing and service teams for seamless client onboarding
• Undate CRM systems accurately and submit weekly reports on performance and learning.
• Participate in team sales sprints, campaign brainstorms, and performance reviews.
• 
  

You Are a Great Fit If You Are:

• A recent graduate or have up to 2 years of experience in B2C inside sales or tele-
• Fluent in English, confident on the phone, and persuasive in communication.
• Motivated by targets and performance-linked rewards.
• Quick learner, coachable, and enthusiastic about working in a fast-paced startup
• environment.
• Familiar with CRMs and Excel (or a fast learner)

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 1–4 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verification Specialists profile
• Mandatory (Experience 1) – Must have minimum 6 months of hands-on experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Strong understanding of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 3) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 4) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Skills) - Good communication skills (Must have calling experience to US audience for claims)
• Mandatory (Note) - Don't want post insurance verification profiles (Accounts receivables AR etc)
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 5–8 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verifcation Specialists profile
• Mandatory (Experience 1) – Must have 4+ years of experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Must have 2+ years of experience of handling team
• Mandatory (Experience 3) – Must have Strong understanding (Subject matter expert) of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 6) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.
• Manadatory (Skills) - Good communication skills
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

Position Details

We are looking for candidates for a Business Development profile with hardcore experience in sales, including lead generation and cold calling . with a preference for those from service-based or consulting organizations. Strong communication skills and a result-oriented sales mindset are essential.

Key Responsibilities

• Responsible for identifying, approaching and setting up meetings with potential corporate clients (B2B) based on a target list of leads;

• Articulate how MGB can be of value to prospective client;

• Calendar qualified meetings between MGB Leadership & prospects;

• Achieve monthly and quarterly goals for qualified meetings

• Responsible for mapping and engaging with key decision makers on the client side to enable further business development opportunities for the MGB Leadership team to pursue

• Document sales activities in a timely manner in sales software. Maintains profiles of all current and

prospective customers

• Reports regularly on lead generation activities, opportunities and reviews progress against forecast and targets with HOD

• Responsible for doing business meetings with clients and closing the leads.

• Meeting the clients as and when required to make PR

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.