50+ Customer Relationship Management (CRM) Jobs in India

Territory Sales Manager

The Territory Manager is responsible for overseeing the sales operations within a designated geographic area or territory. This role involves driving sales growth, managing relationships with key clients, identifying new business opportunities, and ensuring that sales targets and quotas are met. The Territory Manager will work closely with the sales team and senior management to align territory-specific strategies with the company’s overall goals.

Key Responsibilities:

Sales Growth & Target Achievement: Develop and execute sales strategies to achieve or exceed sales targets within the assigned territory. Identify and capitalize on growth opportunities to increase market share and revenue.

Client Relationship Management: Build and maintain strong, long-term relationships with key clients, distributors, and partners in the territory. Regularly meet with clients to understand their needs and provide solutions that align with the company’s products/services.

Market Analysis & Competitive Intelligence: Conduct market research to understand industry trends, competitor activities, and customer preferences within the assigned territory. Use insights to develop effective sales strategies and ensure the company remains competitive.

Sales Reporting & Forecasting: Maintain accurate records of sales activities, opportunities, and customer interactions. Provide regular sales reports to senior management, including forecasts, pipeline updates, and performance analysis.

Training & Development: Assist in the training and development of junior sales staff or account managers within the territory. Share best practices and collaborate on sales techniques to ensure team success.

Cross-functional Collaboration: Collaborate with other departments (e.g., marketing, product management, customer support) to align sales efforts with broader company initiatives. Work with logistics and customer service teams to ensure smooth delivery and fulfillment of customer orders.

Negotiation & Contract Management: Lead negotiations with key clients and partners to close deals. Ensure all contracts are aligned with company policies and profitability goals.

Customer Feedback & Product Improvement: Gather and communicate customer feedback to the product development team to help improve product offerings and services. Act as the voice of the customer within the organization.

Qualifications:

Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).

Experience Requirements:

6+ years of experience in sales, preferably in a similar industry. Experience in managing a sales territory or region is a plus.

Skills Required:

·      Proven ability to meet or exceed sales targets and quotas.

·      Strong communication, presentation, and negotiation skills.

·      Excellent organizational and time management abilities.

·      Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.

·      Ability to analyze market data and customer needs to develop effective sales strategies.

·      Self-motivated with a strong drive to succeed and work independently.

We are looking for a motivated and results-driven Outbound Sales Executive to join our team. The ideal must have experience in lead generation, social media outreach and a strong ability to meet and exceed sales targets.

Key Responsibilities -

• Conduct outbound calls, messages and emails to generate and qualify leads.
• Use platforms like LinkedIn, Instagram, Facebook, etc. for outreach
• Convert leads into potential customers through effective pitching and follow-ups.
• Consistently meet or exceed monthly sales targets and KPIs.
• Maintain accurate records of customer interactions and sales activity using CRM tools.

Requirements-

• 1-3 years of experience in outbound sales or business development.
• Proven experience in lead generation and target achievement.
• Strong knowledge of using social media for outreach and lead nurturing.
• Excellent communication and negotiation skills.
• Experience with CRM tools is a plus

Permanent Work from Home

5 Days working, Sat-Sun off

Key Responsibilities

Campaign Management

• Design/optimize LinkedIn ad campaigns for B2B tech lead gen, managing budgets up to $100K+.
• Develop audience strategies (job titles, company size, industry) and refine via performance analysis.
• Execute manual bids, retargeting, and A/B tests across formats (Sponsored Content, InMail, Text Ads).

Audience & Data

• Build custom audiences using client CRM/data and implement exclusion rules.
• Track lead quality and align targeting with sales pipelines.

Performance & Reporting

• Deliver client reports tying metrics (CTAs, conversions) to business goals.
• Collaborate with Google Ads teams for cross-platform attribution.

Technical Setup

• Implement LinkedIn Insight Tag, CRM integrations, and conversion tracking.

Requirements

• 2–3 years agency experience managing LinkedIn Ads for B2B / B2B SaaS clients.
• Proven skill in scaling budgets, manual bidding, and CRM integration.
• Strong analytics and ability to present data-driven insights to clients.
• Experience working with teams from Google Ads, SEO, or marketing automation.
• Knowledge of B2B sales cycles.

Why Join?

Drive measurable ROI for tech innovators and master LinkedIn’s evolving B2B ad ecosystem in a data-first environment.

What we offer:

• CTC: 7 LPA - 9 LPA
• Hybrid
• Health insurance
• Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education

If you're detail-oriented, results-driven, and excel at client management, we want to hear from you

About LimeTray

LimeTray is a leading SaaS company that provides digital infrastructure to F&B businesses, helping them streamline operations, grow their online presence, and boost customer engagement. We work with thousands of restaurants and cloud kitchens across India and internationally, offering them a full-stack platform that includes online ordering, CRM, loyalty programs, and more. Our mission is to enable restaurants to compete in the digital age with powerful, easy-to-use technology.

About the Job – Account Manager

Key responsibilities:

• Engage an assigned portfolio of restaurants to help them derive maximum value from LimeTray's products.
• Act as a consultant to key accounts—resolving their needs using LimeTray’s solutions and maintaining strong relationships.
• Drive renewal revenue through proactive planning and support.
• Upsell additional products and services to existing clients to generate incremental revenue.
• Serve as the primary point of contact for large accounts, promoting trust and customer satisfaction.
• Monitor key metrics such as revenue, adoption, and churn for your portfolio.
• Create client success stories to support new customer acquisition.
• Collaborate with the product team to improve regional product adoption strategies.

Perks:

5 days working | Medical insurance | Career growth opportunities | Collaborative, dynamic work environment

Skill(s) required:

Client Interaction | Client Relationship Management | Effective Communication (written & spoken English) | Interpersonal Skills | MS Excel & PowerPoint | Negotiation & Presentation Skills | Report Generation & Writing

Who can apply:

Only candidates who:

• Have a minimum of 1 year of experience
• Are based in Delhi or Gurgaon

Other requirements:

• A bachelor’s degree in Business, Sales, Marketing, or a related field
• Internship/full-time experience in Sales or Marketing (SaaS industry preferred)
• Understanding of Indian market customer interactions
• Strong communication and interpersonal skills (non-negotiable)
• Self-motivated, proactive, and capable of working independently
• Track record of meeting/exceeding targets
• Familiarity with CRM tools and Office Suite (Excel, Word, PowerPoint)
• Mandatory: Laptop and smartphone (BYOD policy)

Salary:

Annual CTC: ₹3,25,000 – ₹4,00,000

• Fixed pay: ₹3,00,000 - ₹3,50,000
• Variable pay: ₹25,000 – ₹50,000

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Location: Noida, Sector 2 

Experience: 1-3 years in Customer Success or Account Management 

Employment Type: Full-time, Work From Office

Key Responsibilities:

• Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions.
• Customer Onboarding: Onboard and train new clients on product features.
• Cross-Selling & Upselling: Identify opportunities to expand accounts and drive additional revenue.
• Revenue Generation: Contribute to revenue growth by expanding customer accounts and identifying opportunities for further engagement.
• Retention & Renewals: Proactively manage customer retention, renewals, and satisfaction.
• Issue Resolution: Work with internal teams to resolve client issues quickly.
• Performance Tracking: Monitor customer satisfaction and key success metrics.

Requirements:

• Experience: 1-3 years in customer success, account management, or similar roles.
• Skills: Strong communication, problem-solving, and relationship-building skills.
• Proficiency in CRM tools (Salesforce, HubSpot, etc.).
• Experience in cross-selling, upselling, and customer retention strategies to drive revenue growth.

Benefits:

• Device Reimbursement
• Dynamic Office Culture at Noida, Sector 2
• Career Growth Opportunities

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

WHAT YOU WILL DO:

● Interact with prospects via channels such as telephone, email and social media with a high attention to detail

● Researching companies, identify key players, generate interest and develop accounts to stimulate opportunities

● Transform leads into qualified opportunities by partnering with marketing and sales to create and execute on program and outbound lead generation campaigns

● Track all relevant qualification and lead management activity using Salesforce Report on lead qualification(s) and call activity

● Have thorough knowledge of COMPANY product and offerings to effectively communicate value propositions, handle objections and competitive questions

● Be informed about the B2B Data and Sales Intelligence industry Consistently achieve qualifies opportunity quotas to ensure territory revenue objectives

● Collaborate and communicate with the marketing team

REQUIRED SKILLS & QUALIFICATIONS:

● 8+ years of proven excellence in business development, inside sales and/or software sales in which the activity of Appointment Setting is must.

● Experience in B2B sales is preferred but not required Experience using Salesforce or comparable CRM strongly desired

● Experience using Outreach, strong plus

● Strong understanding of SDR and lead development best practices and procedures

● Proven ability to perform successfully given low oversight and limited process 100% reliable and detail-oriented

● Strong consultative selling skills

● Positive can-do attitude and tireless work ethic

● Driven and self-sufficient Adaptable to the startup environment with the hustle attitude, dynamic/diverse environment, potential for broadened responsibilities and, of course, work hard play hard attitude

PREFERRED SKILLS & QUALIFICATIONS:

● A Bachelor Degree in any field from a recognized University

● Experience with LinkedIn Sales Navigator, Hubspot, SalesForce, Outreach etc

REPORTING: This position will report to Director- Inside Sales

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India)

SHIFT TIMINGS:

● 5.30 pm to 2.30 am IST (8.00 am to 5.00 pm US-EST)

● 6.30 pm to 3.30 am IST (9.00 am to 6.00 pm US-EST)

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

Key Responsibilities

Lead Generation & Prospecting

 Identify and connect with potential clients through market research, cold calling, networking, and outreach.

 Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.

Client Engagement Relationship Management

 Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.

 Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

 Achieve business targets by converting leads into long-term clients.

 Coordinate with internal teams to create proposals, quotations, and strategic sales plans.

Market Research & Analysis

 Conduct market research to understand industry trends, competitor activities, and client needs.

 Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

 Develop and nurture long-term relationships with clients to ensure repeat business.

 Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.

Campaign Planning Support

 Collaborate with internal teams to develop customized proposals and marketing strategies.

 Assist in executing BTL campaigns, digital initiatives, and events to drive client success.

Reporting & CRM Management

 Maintain accurate client and sales data in CRM tools.

 Provide regular updates on leads, opportunities, and sales performance to the

leadership team.

Candidates should have 2 to 3 years of hardcore Field Sales Experience(No Inside Sales) 

Should have experience selling high value products. 

Should have experience in Own Lead Gen, Business Development and Cold Calling. 

Should have excellent convincing skills. 

Comfortable in Travelling and meeting the clients on a regular basis. 

Must know the Regional Language apart from good English Communication. 

Graduate is a must or 12th passout with 3 years of any Diploma. 

Must be comfortable in 6 days working. 

Should be very Confident and Agressive

Key Responsibilities

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

Key Responsibilities

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

Company

Crypto made easy 🚀 We are the bridge between your crypto world and everyday life; trade pairs, book flights and hotels, and purchase gift cards with your favourite currencies. All in one best-in-class digital experience. It's not rocket science.

🔗Apply link at the bottom of this post — don’t miss it!

Why Join?

By joining CryptoXpress, you'll be at the cutting edge of merging digital currency with real-world services and products. We offer a stimulating work environment where innovation and creativity are highly valued. This remote role provides the flexibility to work from any location, promoting a healthy work-life balance. We are dedicated to fostering growth and learning, offering ample opportunities for professional development in the rapidly expanding fields of AI, blockchain technology, cryptocurrency, digital marketing and e-commerce.

Role Description

We are seeking a Business Development Manager for a full-time remote position at CryptoXpress. In this role, you will be responsible for driving the company's growth by identifying, developing, and securing new business opportunities. The ideal candidate will be a self-starter with experience in business development within the cryptocurrency, fintech, or blockchain industries and a proven track record of delivering results in a dynamic environment.

Key Responsibilities:

• Identify and develop new business opportunities by researching and analyzing market trends and customer needs in the cryptocurrency and blockchain sectors.
• Build and maintain strong relationships with potential and existing clients, partners, and stakeholders.
• Develop and execute strategic plans to achieve revenue targets and business growth objectives.
• Collaborate with the marketing and product teams to create compelling proposals and presentations that effectively communicate our value proposition.
• Drive partnership development efforts to expand our ecosystem of integrations and services.
• Conduct competitive analysis to stay ahead of industry trends and adjust strategies accordingly.
• Negotiate contracts, agreements, and pricing with clients and partners to ensure mutually beneficial outcomes.
• Monitor and evaluate the performance of business development initiatives, providing regular updates to senior management.
• Represent CryptoXpress at industry events, conferences, and networking opportunities to promote our brand and expand our business network.

Qualifications:

• Proven experience as a Business Development Manager or similar role in the cryptocurrency, fintech, or blockchain industry.
• Strong understanding of blockchain technology, cryptocurrency markets, and related trends.
• Excellent communication, negotiation, and relationship-building skills.
• Strong analytical and strategic thinking abilities.
• Experience with CRM tools and sales pipeline management.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• A track record of achieving and exceeding business development targets.
• Bachelor's degree in Business Administration, Marketing, Finance, or a related field (preferred but not mandatory).

How to Apply:

Interested candidates must complete the application form at

https://forms.gle/zZ27N1Ti4p1t9sYn8 

Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!

💡Pro Tip: Tips for Application Success

• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don’t know — we value growth mindsets
• Explore CryptoXpress before applying — take 2 minutes to download and try the app so you understand what we’re building

About MyOperator

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Responsibilities

• Conduct in-depth research to identify and prospect for qualified leads.
• Utilize various channels such as email, phone, and social media to connect with potential customers.
• Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
• Develop strong communication skills to present product features and benefits compellingly.
• Maintain accurate records of all lead interactions within the CRM system.
• Contribute to the continuous improvement of the sales development process.
• Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
• Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
• CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
• Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
• Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Perks & Benefits:

• Health Insurance, etc
• Competitive compensation package with attractive incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Continuous learning and development opportunities.
• Collaborative and supportive team culture.

.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Executive

Location: Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Role: Sales/Business Development

Exp: 7 - 12 Years

CTC: up to 20 LPA

Location: Bangalore

Working Days: 5

🔹 Ideal Candidate Profile

• 7+ years of experience in B2B/enterprise sales within the packaging industry.
• Experience of curating multi million dollar pipelines and closing targets at close to 20 % closure rates.
• Ready to travel and be with the client at all stages on engagement - Initiation , Trials and closures
• Ability to bring industry experience and networks to get quick wins within the first few months
• Ready to hustle from lead to closure stage of engagement
• Well-networked, with a strong reputation and established relationships with decision-makers in key sectors.
• Excellent communication, negotiation, and presentation skills.
• Deep understanding of packaging solutions, materials, manufacturing, and industry trends.
• Techno-commercial mindset with the ability to bridge client needs and internal capabilities.
• Comfortable with CRM systems, data-driven reporting, and collaborative team culture.

About Yocket:

Established in 2015, Yocket is India's largest and most active online platform for international education. We connect students with top global universities and provide expert services, including counseling, test preparation, visa assistance, and education loan support. We've helped over 10 lakh students and facilitated education loans worth ₹1,500 Cr+ through partnerships with 12+ lenders including HDFC, Avanse, Incred, and Leap Finance.

Role & Responsibilities:

• Direct sales to students and their parents to promote premium counseling services.
• Understand student profiles and recommend suitable international education solutions.
• Build rapport with potential clients through calls, WhatsApp, emails, and webinars.
• Make outbound calls and follow up diligently on all leads and inquiries.
• Use CRM tools to maintain accurate records and manage the sales pipeline.
• Attend virtual events, and travel to physical events such as seminars and webinars when required.
• Meet and exceed sales targets set by the organization.
• 
  

Requirements:

• 0–1 year of experience in sales (internship or full-time).
• Bachelor's degree or equivalent.
• Strong communication skills – both written and verbal.
• Organized, detail-oriented, and proactive in follow-ups.
• Familiarity with CRM tools is a plus.
• Open to working on weekends and in a fast-paced, target-driven

environment.

Benefits:

• Medical insurance coverage for employees and their families.
• Access to psychological counseling for mental well-being.
• Flat hierarchy – no “boss culture”; instead, collaborative mentoring.
• Exposure to global education domain and fast-track growth opportunities.

Job Title: Hotel Operations Executive

Location: Gurgaon (Sector 32)

Shifts: Rotational

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Job Title: WABA (WhatsApp Business API) Expert

Location: Noida

Company: MyOperator

Experience: 3+ years in WhatsApp Business API or related messaging platforms

Employment Type: Full-time

About MyOperator:

MyOperator is a leading cloud-based call management system built for businesses to enhance customer communication, sales, and support. We power smarter communication for thousands of businesses across India, helping them grow through automation and improved call analytics.

We're now expanding our communication channels to include WhatsApp, and we're looking for a WABA Expert to lead this initiative.

Job Summary:

We are looking for a WABA Expert who not only understands the technical aspects of the WhatsApp Business API but can also craft, optimize, and drive meaningful client conversations on WhatsApp. You’ll play a key role in strategizing how businesses can use WhatsApp to acquire, engage, and retain customers.

This is a client-facing role that blends strategy, solutioning, and execution. If you're passionate about conversational marketing, customer journeys, and messaging automation—this is for you.

Key Responsibilities:

• Understand client business models and craft WhatsApp engagement strategies tailored to their needs.
• Create and optimize WhatsApp conversation flows for lead generation, customer support, onboarding, and re-engagement.
• Collaborate with internal teams (Product, Sales, Customer Success) to deliver end-to-end WhatsApp solutions.
• Guide clients through WABA setup: onboarding, template approvals, display name verification, opt-in strategies.
• Use insights and analytics to improve message performance, engagement rates, and conversation completion.
• Work closely with chatbot teams (if applicable) to enable semi/fully automated conversations.
• Train internal sales and success teams on WhatsApp best practices to help scale adoption.

Requirements:

• 2–5 years of experience working with WhatsApp Business API and/or messaging platforms.
• Strong understanding of WhatsApp conversation types, template messages, opt-in flows, and engagement strategies.
• Proven ability to manage client interactions and translate business needs into actionable communication plans.
• Experience working with BSPs like Gupshup, WATI, 360dialog, Twilio, etc.
• Excellent communication and storytelling skills – must be able to explain WhatsApp capabilities to non-technical clients.
• Hands-on with conversation mapping tools, CRMs, or chatbot platforms is a bonus.

Preferred Skills:

• Conversational design experience (e.g., flowcharts, message scripting, use-case design).
• Experience in SaaS, martech, or customer communication platforms.
• Knowledge of customer lifecycle stages (acquisition, engagement, support, retention).
• Basic understanding of APIs or how WhatsApp integrates with other systems (CRMs, support tools, etc.).

What You’ll Get:

• Ownership of a fast-growing and visible channel for client success
• Work with high-growth brands and shape their customer communication strategy
• Competitive salary + performance incentives
• Flexible work culture and a collaborative team
• Exposure to the future of business communication platforms

We are looking customer support executive to handle customer queries over call, chat email and manage bookings.

Key Responsibilities:

• Make outbound calls to potential customers from provided leads.
• Share information about ongoing and upcoming real estate projects.
• Understand customer needs and pitch suitable property options.
• Schedule site visits and follow up to ensure attendance.
• Maintain and update the CRM database with lead status and client interactions.
• Coordinate with the sales team to ensure smooth lead handover.
• Handle customer queries with clarity, professionalism, and accuracy.
• Achieve daily and weekly call targets and lead conversion goals.

Remuneration:

• Salary: Fixed monthly salary (based on experience and qualifications)
• Incentives: Attractive performance-based incentives on lead conversion
• Other Benefits: Opportunities for growth, training support, and a dynamic work environment

We are looking for Hotel Operations (Male candidate)

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Roles and Responsibilities

• Client acquisition & Grievance Handling.
• Explain Trading Strategies, Company Terms, and Market Risk to the Clients.
• Generate prospects on Daily Basis via Telephonic, Visual & Text conversations.
• Conduct Risk Profile Management & Trading Strategies sessions with the clients.
• Coordinate with Digital Marketing & Research Team to Service Best to the Clients.
• Explore Global Market, Keep updated on current affairs to Serve Investors & Traders.
• Achieve Monthly tasks via Client Acquisition on Generating Leads.

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex &Comex)
• Fluent English Communication, Sales & Marketing Skills required.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Inside Sales Executive—ERP Software Solutions (Lower Parel East, Mumbai)

OneSpider Technologies LLP—a fast-growing ERP innovator for Pharma & FMCG—seeks proactive Inside Sales Executives to generate leads, articulate software benefits, and support deal closures.

Job Details:

• Location: Lower Parel East, Mumbai (Onsite, 10 min walk from station)
• Working Hours: Mon–Sat | 10:00 AM – 7:00 PM
• Experience: 1+ year in telecalling or sales
• Education: 12th Pass or Higher

Key Responsibilities:

• Conduct outbound calls/emails to qualify leads and schedule demos.
• Coordinate demo appointments for the sales team.
• Follow up post-demo to drive conversions.
• Maintain CRM data accurately and prepare basic activity reports.

Must-Have Skills:

• Strong verbal and written communication in Hindi & English.
• Proven telecalling or inside sales experience (min. 1 year).
• Basic computer literacy and CRM familiarity.

Nice to Have: Background in accounting, billing, GST compliance, marketing, sales, telecalling, or MSME-focused software.

Perks: Fixed salary + performance incentives | On-the-job training | Clear growth path

Apply Now

Technical Content Writer & Strategist – CRM & Digital Transformation

Location:

Hybrid – Noida

Department:

Marketing & Growth

Reports To:

Manager – Marketing

Experience Required:

3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.

🚀 The Role

We’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.

You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.

💼 What You’ll Do

• Write long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.
• Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.
• Create SEO-first content: Use tools like SEMrush to drive search performance.
• Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.
• Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.
• Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.
• Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.
• Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.

🎯 What You Bring

• 3–5 years of technical content writing experience for B2B or SaaS audiences.
• Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.
• Proven ability to translate complex technical ideas into business-readable content.
• Solid research and interviewing skills to collaborate with product and solution teams.
• Familiarity with SEO, analytics tools, and performance tracking.
• Excellent storytelling skills—both long-form and short-form.

🌟 Bonus Points If You Have

• Experience working with Salesforce partners or CRM consultants
• Published thought leadership in CRM, AI, digital transformation, or SaaS
• Familiarity with tools like Notion, WordPress, or other content management platforms

Contacting current and potential clients to inform them regarding the product and service related.

Answering all queries and questions regarding the company and product.

Understanding customers’ requirements by asking questions and closing the deal.

Keeping the customer database maintained and updated.

Facilitating companies’ sales by going the extra mile and meeting a sales quota.

Keeping a record of all the sales calls and notes of useful information.

Requirements

1+ years of experience as a Tele caller or any similar role.

Proven track record of successfully achieving the sales quota.

Knowledge of computer programs like CRM and telephone systems.

Excellent interpersonal and communication, research, and record-keeping skills.

Excellent negotiation skills and the ability to resolve issues.

Candidates with the knowledge of BFSI and Experience in BFSI and BPO should be given preference.

Skills Required:

Must have strong communication skills

Prior Experience in working as a Tele caller or similar roles

Proven or sounds ability in Tele sales

Should aware of CRM

Should have sound knowledge of

Effective Communication skills (English)   

Role: Tele caller  

Industry Type: BFSI

Employment Type: Full Time,

Day Shift: 9:30 am to 6:00pm 

Salary: 10k to 20 K

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Role : Full-time

Location : HSR Layout, Bengaluru

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle
• Impressive workspace and culturally diversified workforce.

Job Title: Business Development Executive – ERP Software (Field Sales)

Location: Mumbai, Maharashtra

Job Type: Full-time | On-site client visits required

Experience: Minimum 1 year in Software / ERP sales

Education: Graduate in Commerce, Marketing, IT, or related fields

Role Overview

Join OneSpider Technologies LLP to drive ERP adoption among SMEs. This field sales role involves generating leads, conducting product demonstrations, and closing deals to help businesses automate their accounting and billing processes.​

Key Responsibilities

• Identify and approach potential clients through various channels
• Conduct client meetings to understand requirements and present ERP solutions
• Demonstrate software features, emphasizing benefits for accounting and billing
• Negotiate terms and close deals to meet or exceed sales targets
• Maintain accurate records of sales activities and client interactions in CRM​

Qualifications

• 1+ year of experience in software/ERP field sales
• Proven track record in B2B sales and lead generation
• Strong communication and negotiation skills
• Basic proficiency in Microsoft Excel and CRM tools
• Familiarity with accounting, billing, or GST software is a plus​

What We Offer

• Competitive salary with performance-based incentives
• Comprehensive training in ERP solutions and sales techniques
• Clear career advancement opportunities
• Supportive and collaborative team culture

Apply Now!

Tech Manager – Automation & Systems

Location: Remote

Type: Full-Time

Experience: 2+ Years

Job Description

We are seeking a highly capable and systems-oriented Tech Manager to lead our automation and digital infrastructure efforts. The ideal candidate has hands-on experience designing scalable systems, integrating business tools, and streamlining operations through automation platforms and API-driven solutions.

This is a cross-functional technical role requiring a blend of engineering, product thinking, and operations mindset. The Tech Manager will be responsible for ensuring our internal workflows and client delivery systems operate efficiently and reliably.

Key Responsibilities

• Develop and manage workflow automations using Zapier, Make.com, or similar platforms.
• Integrate systems such as CRMs, project management tools, financial platforms, and communication software.
• Build lightweight internal tools, dashboards, and scripts for operational support.
• Lead API integrations and ensure smooth data flow across applications.
• Ensure system reliability, uptime, and compliance with data privacy best practices.
• Evaluate and implement new technologies and tools to improve business efficiency.
• Collaborate with non-technical teams to translate business needs into system solutions.

Qualifications

• 2–4 years of experience in a technical, automation, or systems role.
• Proficiency in no-code/low-code platforms (Zapier, Make.com, Airtable, etc.).
• Experience working with APIs, webhooks, and third-party integrations.
• Familiarity with JavaScript or Python for automation and scripting tasks.
• Strong understanding of cloud-based tools and digital operations.
• Ability to design and manage scalable technical systems.
• Excellent problem-solving and communication skills.

Preferred Skills (Not Required)

• Experience with tools like Monday.com, Notion, QuickBooks, HubSpot, or ClickUp.
• Background in early-stage startups or digital service-based environments.
• Ability to manage freelance developers or technical contractors.

Compensation

• Competitive monthly salary based on experience and qualifications.
• Remote work flexibility with performance-based incentives.

Job Title: Business Development Executive – B2B (Chauffeur & Corporate Cab Services)

Location: Ahmedabad, Bangalore, Chennai, Hyderabad, Kochi & Mumbai

Experience: 1+ year in the chauffeur-driven or corporate cab industry with strong B2B and international client handling experience.

Job Summary:

We are looking for a dynamic and result-oriented Business Development Manager with a background in the B2B clients, strong relationships, proven business and travel industry experience. This role will focus on identifying, engaging, and growing business partnerships with global companies, travel management firms, event planners, and corporate clients who require consistent, high-quality transportation solutions.

Key Responsibilities:

• Manage end-to-end B2B sales cycles – from lead generation and pitching, to negotiation and deal closure.
• Build strong, long-term relationships with international stakeholders to foster loyalty and repeat business.
• Understand global transportation needs and tailor solutions that align with client expectations and service level agreements (SLAs).
• Collaborate with internal teams (operations, customer service, and technology) to ensure smooth onboarding and excellent service delivery.
• Track performance metrics, generate reports, and provide actionable insights to management.

Requirements:

• Minimum 1 year of business development or sales experience in the travel industry mainly in chauffeur-driven, premium cab, or ground transportation industry.
• Proven experience working with B2B clients, having strong relationships with local travel company.
• Strong understanding of global mobility and corporate travel requirements.
• Excellent communication, presentation, and negotiation skills.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Manager to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Manager

Location: Sector 2, Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation.
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

About LH2 Holdings: 

LH2Holdings is an AI Operating System to scale digital content brands and creators. We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.

About the Role: 

We’re looking for a dynamic Sales Manager to lead digital media sales efforts across our portfolio. This role is central to driving monetization, including direct ad sales, sponsored content,and premium programmatic opportunities across our digital properties. Given our strong North American audience, experience in the North American market is a distinct advantage. This is an excellent opportunity for growth in a fast-paced startup environment in Bangalore.

Key Responsibilities:

1. Drive the end-to-end sales process from lead generation to closing deals, with a consistent focus on meeting and exceeding monthly and quarterly targets.
2. Oversee a robust sales pipeline using CRM tools like Microsoft Dynamics, conduct outreach, and foster connections with B2B decision-makers, generating impactful solutions.
3. Translate complex advertising concepts into clear, compelling solutions across digital, social media, and programmatic channels, building trusted relationships and demonstrating return on investment.
4. Engage in proactive daily outreach to ensure productive, goal-oriented efforts.
5. Stay informed on industry trends and leverage insights to contribute to revenue growth through up-selling, cross-selling, and innovative proposals.

What You’ll Bring:

1. 2-5 years in B2B sales, ideally within media, publishing, or SaaS sectors. North American sales experience is highly valued.
2. Strong understanding of outreach tools and research platforms to efficiently build and maintain a sales pipeline.
3. Excellent English communication skills, essential for client interactions and internal collaboration.
4. Experience in campaign execution to support seamless alignment with sales and marketing objectives.
5. A proactive, energetic attitude and the ability to thrive in a high-growth startup environment.

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

• Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
• Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
• Assist in order placement, follow-ups, and delivery coordination.
• Record and maintain customer interaction logs in the CRM system.
• Provide basic technical guidance on shrimp feed usage as trained by the technical team.
• Coordinate with the field sales and logistics teams to ensure smooth customer service.
• Escalate unresolved queries to the concerned departments.

Requirements:

• 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
• Strong communication skills in Hindi or Bengali and basic English.
• Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
• Good computer skills – MS Office, CRM, data entry.
• Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

• Experience working with rural/agricultural customers is an advantage.
• Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

‘Arth Vipra Finvest Pvt Ltd’ founded in 2021, meaning of this name is “Money Expert”, aims to serve the needs of individuals and enterprises in managing their finances by providing research-based distribution of world-class financial products keeping affordability in mind, and leveraging the best technology-based solutions. Arth Vipra Finvest Pvt Ltd has clients from all over the globe and is scaling up its reach using digital processes.

As an experienced and visionary Sales Manager, you will lead our mutual fund and insurance sales division. The ideal candidate will be a strategic thinker with a proven track record of driving revenue growth, expanding market presence, and building high-performing sales teams. This role offers an exciting opportunity to shape the future of our sales operations and drive business success in the financial services industry.

Key Responsibilities: 

·      Market Research and Analysis

·      Sales

·      Marketing Initiatives

·      Customer Relationship Management

·      Administrative Tasks

KRAs

Description

1.     Market Research and Analysis

·       Develop and implement strategic sales plans and initiatives to achieve revenue targets, market share growth, and profitability.

• Define sales objectives, set performance metrics, and establish action plans to drive results and meet business goals.

2.    Sales

·        Lead, mentor, and inspire a team of sales managers and representatives, fostering a culture of excellence, collaboration, and continuous improvement.

·         Provide guidance, coaching, and support to develop sales talent and maximize individual and team performance.

3.     Marketing Initiatives

·        Build and maintain relationships with key clients, strategic partners, and industry stakeholders to drive business development opportunities and enhance client satisfaction.

·        Collaborate with the sales team to identify client needs, customize solutions, and deliver value-added services.

4.     Customer Relationship Management

·        Identify new market opportunities, industry trends, and emerging customer needs to capitalize on growth potential and expand market presence.

·        Develop and execute market penetration strategies, targeting specific segments and geographic regions.

5.     Administrative Tasks

·        Oversee all aspects of sales operations, including sales forecasting, budgeting, pipeline management, and performance tracking.

·        Analyze sales data, market trends, and competitive landscape to assess performance, identify areas for improvement, and drive informed decision-making.

6.     Cross-Functional Collaboration

·        Collaborate closely with internal stakeholders, including marketing, product development, operations, and finance teams, to ensure alignment of sales strategies with overall business objectives.

·        Drive cross-functional initiatives to enhance sales effectiveness, streamline processes, and optimize resource allocation.

Other Details:

Education/Qualification/Training

Master’s/ bachelor’s degree in business administration, Marketing, Finance, or related field.

NISM exam-module VB : Mutual Fund Distributors (certification required within a month of joining)

Experience

Prior experience in sales or marketing roles (BFSI sector experience)

Skills

·        Proven expertise in mutual fund and insurance sales, with a deep understanding of products, markets, and industry regulations.

·        Strong leadership and management skills, with the ability to inspire and motivate teams to achieve ambitious goals.

·        Strategic thinker with excellent analytical and problem-solving abilities, capable of translating market insights into actionable sales strategies.

·        Exceptional communication, negotiation, and relationship-building skills, with the ability to influence stakeholders at all levels.

·        Demonstrated ability to thrive in a fast-paced, dynamic environment and drive change and innovation.

Headline

Founder's Office Associate – GTM (Sales, Marketing, Customer Success) | Tartan | Series A HR-Tech Startup

One-Liner

Be the force multiplier that transforms our GTM engine – work directly with Tartan's founder to revolutionize our sales, marketing, and customer success operations as we prepare for Series A.

Role Summary

As the Founder's Office Associate for GTM, you'll work directly with Tartan's founder and department heads to build, optimize, and scale our go-to-market machine. You'll own critical dashboards, drive process improvements, and ensure flawless execution across sales, marketing, and customer success functions. This high-visibility role offers unparalleled learning, impact, and career acceleration for ambitious MBA graduates looking to make their mark in India's startup ecosystem.

Key Responsibilities

• Build and maintain sales, marketing, and customer success dashboards that drive decision-making.
• Analyze conversion metrics and identify optimization opportunities throughout the customer journey.
• Support the development and execution of GTM strategies and campaigns.
• Coordinate cross-functional projects between product, engineering, and GTM teams.
• Design and implement process improvements that increase team efficiency and effectiveness.
• Prepare weekly and monthly performance reports for the founder and leadership team.
• Support quarterly planning and OKR setting for GTM departments.
• Serve as a trusted advisor to the founder on GTM execution and strategy.

What We're Looking For

• MBA graduate from a premier institute with 3-5 years of work experience.
• Strong analytical skills with experience in data analysis and dashboard creation.
• Exceptional communication abilities, both written and verbal.
• Experience in high-performance roles: consulting, VC, tech startups, or founder's office.
• Structured thinking and problem-solving capabilities
• Comfort with ambiguity and ability to create order in fast-changing environments.
• Proficiency with modern work tools (Notion, Slack, Excel/Sheets, data visualization).
• Genuinely interested candidates should find a way to reach out to Meet Semlani, our founder to discuss the opportunity in detail.
• Self-starter mentality with high ownership and attention to detail.

Why You'll Love This Role

• Direct mentorship from the founder of one of India's fastest-growing startups.
• Unparalleled visibility into building and scaling a tech startup.
• Opportunity to develop a broad skillset across multiple business functions.
• Clear path to leadership positions as the company scales.
• Competitive compensation with significant growth potential.
• Work with a talented, ambitious team solving meaningful problems.
• Build systems and processes that will shape the company's future.

About LH2 Holdings:

LH2Holdings is an AI Operating System to scale digital content brands and creators.

We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.

About the Role:

We’re on a mission to build a portfolio of high-performing digital businesses—and we’re looking for an Investment Analyst who can help us find and close the next big deal.

In this role, you'll take full ownership of the deal lifecycle, from sourcing acquisition and partnership opportunities to leading due diligence and closing the transaction. You'll work across functions—market research, financial analysis, negotiation, and founder engagement—to ensure we build deep relationships and smart investments.

This is a high-impact, entrepreneurial role for someone who thrives on numbers, hustle, and relationship-building.

What You’ll Do:

1. Own end-to-end responsibility for identifying, evaluating, negotiating, and closing acquisition or partnership opportunities.
2. Run structured research to identify target companies aligned with our investment thesis.
3. Maintain an updated CRM of all conversations and touchpoints with potential sellers. Stay top of mind until they’re ready to sell.
4. Use tools and platforms to reach founders via email, LinkedIn, WhatsApp, etc., to drive pipeline and response.
5. Build trust with founders so we're the first call they make when they consider selling.
6. Create, update, and interpret financial models to assess deal viability, ROI, and risk.
7. Lead diligence across financial, operational, and strategic vectors. Work closely with legal and advisory teams during execution.
8. Support deal structuring and terms negotiation to ensure successful closures.
9. Assist in the preparation of legal documents, including NDAs, investment contracts, and investment memoranda (with guidance from the team).
10. Must demonstrate strong proficiency in using AI tools, with AI first principles, and AI-driven approaches to problem-solving.

The Ideal Applicant:

1. 1–3 years of experience in consulting, investment banking, startup growth roles, or US-facing BD/investment functions.
2. Strong understanding of P&L, balance sheets, and financial modeling.
3. Highly analytical, detail-oriented, and process-driven.
4. Excellent verbal and written English—must be able to confidently communicate with founders in the US.
5. Experience using CRM tools and outreach automation platforms is a plus.
6. Self-starter with a founder mindset and bias for action.
7. Proficiency in Microsoft Excel and Google Workspace.

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

Position: Relationship Manager – Home Loan

Bank: Axis Bank

Location: Andheri / Thane, Maharashtra

CTC: Up to ₹3.5 LPA

Age: 25 to 27 years

Experience Required:

Only candidates with prior Home Loan sales experience

Preferably from BFSI or NBFC background

Interested candidates can apply with updated resumes.

Role: Relationship Manager

• Exp: min 1 year
• Min CTC : 3.60 LPA - Max CTC: of 4.80 LPA, (along with performance-based incentives + Birthday perks + Mediclaim Insurance, etc)
• Meals will be provided, as the staff will be stationed at the resorts.

Key Responsibilities of the Relationship Manager:

• Achieving stretched targets in a result-focused environment.
• To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
• To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times.
• To prepare sales proposals for prospective clients.
• Regular liaison sales/Pre-sales and member relations department.
• To keep abreast of new products and services and undertake training as and when required.

Location: Goa, Gujarat, Maharashtra

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
• Round 3 - Call with the CSM team to review your assignment
• Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
• Round 5 - HR Call 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Ability to take reference from existing client

Ability to generate performance from team & build good relationship with client

Proven track record of achievement of target

Ability to set target & understand product costing with projection

Key Responsibilities:

• Develop and implement effective sales strategies to achieve and exceed business targets in the IT solutions space.
• Identify and pursue new business opportunities through market research, cold calling, referrals, and networking within target industries.
• Regularly visit industrial and commercial business areas to identify potential clients and expand market reach.
• Build and maintain strong, long-term relationships with clients, including developing personal rapport and trust at all organizational levels.
• Conduct on-site client visits to understand business needs, provide consultations, and ensure continued engagement and satisfaction.
• Deliver tailored product presentations and demos, showcasing ERP, CRM, HRMS, and automation solutions relevant to the client’s industry.
• Negotiate contracts, pricing, and terms aligned with company standards and customer expectations.
• Work closely with internal product, marketing, and support teams to deliver complete and customized solutions.
• Generate client leads through satisfied customer referrals and word-of-mouth.
• Stay updated on market trends, competitor offerings, and sector-specific challenges in industries such as manufacturing, healthcare, textile, and automotive.
• Maintain accurate records of sales activities, client interactions, and pipeline progress using CRM tools.

Qualifications & Skills:

• Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field (preferred).
• Experience: 2–5 years of B2B sales experience in IT solutions, especially ERP, CRM, HRMS, or automation systems. Exposure to such Softwares, proficiency in MS Office ( Word, Excel ) and more.
• Excellent interpersonal skills with the ability to build trust and long-lasting client relationships, both professionally and personally.
• Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
• Confident in conducting market research, territory mapping, and direct client outreach.
• Ability to work independently while contributing effectively in team environments.
• Familiarity with CRM systems and data-driven sales reporting.
• Willingness to travel frequently for client meetings, area visits, and business development efforts.

https://graeon.ai/