Outbound Sales Specialist

Product Operations Lead

On-site | Reports to COO

Comp: Fixed + Variable + ESOPs

About EquityList

EquityList is building a compliance tech platform for equity compensation management.

Trusted by 500+ companies, we help teams manage their cap tables, equity grants, and compliance workflows with accuracy and ease. Our comprehensive platform simplifies the administration of ESOPs, RSUs, SARs, and RSAs,  enabling finance, legal, and HR teams to operate seamlessly and at scale.

Today, we power equity management for 50,000+ stakeholders and over $5Bn in stock options across APAC, MENA, and the US, serving companies like Tata Consumer Products (NSE), Blackbuck (NSE), Bluestone (NSE), Tabby.ai, Tacobell India, Livspace, Slice, smallcase, Shiprocket, Pristyn Care, Rapido, Zerodha Fund House, and more.

Backed by AngelList India, Hustle Fund, Republic, Unpopular Ventures, Mana Ventures, and a stellar group of angels, we’re redefining how companies manage ownership and compliance globally.

About the Role

As a Product Operations Lead at EquityList, you’ll play a pivotal role in building scalable systems and processes that power our product and customer experience. You’ll sit at the intersection of Product, Engineering, and Customer Success, maintaining data integrity, optimizing onboarding flows, and ensuring smooth operational execution across teams.

This role is ideal for someone who thrives on structure, enjoys solving process challenges, and wants to grow into a Product Leadership position.

What You’ll Do

• Streamline Customer Onboarding Flows:
• Own the backend of customer onboarding, from data migration to platform setup - ensuring accuracy, efficiency, and scalability.

• Maintain Data Integrity:
• Manage and monitor customer and product data across systems to ensure consistency and accuracy.

• Build Operational Systems:
• Design and document internal workflows, tools, and automations that improve visibility and efficiency across Product and CS teams.

• Be the Bridge Between Teams:
• Collaborate closely with the Product, Engineering, and Account Management teams to ensure smooth execution of customer onboarding, migrations, and feature rollouts.

• Drive Product Insights:
• Collect, analyze, and present product usage data and feedback to help prioritize improvements and streamline product delivery.

• Optimize Processes Continuously:
• Identify gaps and opportunities to improve product ops infrastructure and support rapid iteration in a startup environment.

• Contribute to Product Strategy:
• As you grow in the role, help shape and influence how the product team scales processes, systems, and customer onboarding experiences.

Why This Role

You’ll get to build the foundation for how data, onboarding, and product processes scale across the company. It’s a high-ownership role with a clear growth path into Product Management or Product Leadership as the team evolves.

What We’re Looking For

• 4-5 years of experience in Product Operations, Product Management, or Product Analytics, preferably in a SaaS or B2B startup environment.

• Excellent communication and stakeholder management skills — comfortable with CXOs, founders, and functional leaders.

• Data driven; proficient with Excel and has working knowledge of writing SQL

• Highly organized, data-driven, and proactive problem solver.

• Entrepreneurial mindset: you enjoy building systems and processes from scratch.

• High ownership, curiosity, and a bias for action in fast-paced environments.

• Knowledge of equity management, private markets, and startup operations is a plus.

Why Join Us

• As a Product Operations Lead, build the backbone that powers EquityList’s product and customer experience.

• Work directly with the COO and leadership team.

• Influence product direction by being the closest voice to our customers.

• Join a fast-growing SaaS company solving a complex, global problem in equity management.

• Backed by leading investors and trusted by some of the most prominent startups across regions.

Position:  eComm & digital manager (SFCC, SFRA)

Location: Gurgaon

Experience: 9+ year

Qualification: Bachelor’s degree in IT

Key Deliverables (Essential functions & Responsibilities of the Job):

·        Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape.

·        Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction

·        Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.

·        Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise.

·        Identify eComm & digital demands in a timely and comprehensive manner and ensure business

·        requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements.

·        Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.

·        Accountable for project delivery of applications or technology in time & budgets.

·        Manage personnel and outside contractor(s) as required.

·        Where required, to provide leadership, welfare and coaching to your team.

Key Relationships:

·        Internal business customers in eComm & digita.

·        Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

·        Internal staff - direct reports (where applicable)

·        IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

·        This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.

·        Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front

·        Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.

·        Good to have - DC inventory management experience, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.

·        Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.

·        Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.

·        Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.

·        This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.

·        Ability to effectively interact with all levels of business via phone, written communication and in person.

·        Management and leadership skills.

Mail updated resume with below details-

Total Experience-

Relevant experience-

Experience in SFCC and SFRA –

Current CTC-

Expected CTC-

Notice period-

Current Location-

Would you be comfortable with job location (Gurgaon) ?

Email: etalenthire[at]gmail[dot]com

Satish: 88O2 74 9743

Google search: Glan management consultancy

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

Responsibilities:

• Providing primary backup for networks should they fail.
• Ensuring the effective administration of a new business network.
• Performing troubleshooting on all programs when required.
• Preparing post-mortem reports and performing trend analysis when there are system failures.
• Developing proposals and helping to finalize opportunities that reduce expenses.

Requirements:

• CCNA certified.
• Around 1 year of experience in Network Operations.
• Excellent communication skills.
• Candidate with networking certification is preferrable.

We are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.

• 6+ years of experience doing B2B marketing and driving customer acquisition
• Understanding of online customer acquisition process is essential
• Exposure to social media, product launches, web analytics tools, search engine marketing
• Search Engine Marketing (SEM) and Search Engine Optimization (SEO)
• Excellent communication skills, both written and verbal
• Demonstrated ability to learn pretty much anything quickly
• Very high attention to detail
• A self-starter, capable of working independently

• A completely non-hierarchical working environment to grow exponentially
• Direct working relationship with the Founder & CEO
• Experience in interacting with top global brands.
• Casual office environment