Customer Success Executive

Company Description

At Deqode, our purpose is to help clients build their technical workforce. We are industry leaders in cutting-edge technologies, leveraging deep industry knowledge and technical expertise to optimize business processes, maximize impact, and foster growth. Our company transcends the boundaries of traditional information technology companies and decodes business problems with quality solutions, quickly delivered.

Looking for 3+ years of experience in Java, Springboot and Microservices

Looking for Immediate Joiners

Looking for Candidate who are based out of Jaipur

About the Role:

Deqode is looking for a skilled and motivated Java Developer to join our high-performing engineering team in Jaipur. You will be responsible for developing scalable backend systems using cutting-edge Java technologies and contributing to all stages of the software development lifecycle.

This is an on-site role, open only to candidates currently in Jaipur or willing to relocate immediately.

Key Responsibilities:

• Develop robust backend services using Java, Spring Boot, and Microservices.
• Build and maintain RESTful APIs.
• Implement Netflix OSS/Spring Cloud patterns for distributed systems.
• Integrate with messaging systems like Kafka for event-driven architecture.
• Write JUnit test cases and maintain code coverage up to agreed standards.
• Work in a CI/CD environment and contribute to automated build and deployment pipelines.
• Collaborate with DevOps teams for containerization and orchestration (Docker, Kubernetes).
• Work with AWS services for integration and deployment purposes.

Good to Have:

• Experience in creating and managing Docker images.
• Understanding of Kubernetes for orchestration.
• Familiarity with AWS Cloud services from a developer's integration perspective.

Company Overview:

Davis Index is a leading market intelligence platform and publication that specializes in providing accurate and up-to-date price benchmarks for ferrous and non-ferrous scrap, as well as primary metals. Our dedicated team of reporters, analysts, and data specialists publishes and processes over 1,400 proprietary price indexes, metals futures prices, and other reference data. In addition, we offer market intelligence, news, and analysis through an industry-leading technology platform. With a global presence across the Americas, Asia, Europe, and Africa, our team of over 50 professionals works tirelessly to deliver essential market insights to our valued clients.

Job Overview:

We are seeking a skilled Cloud Engineer to join our team. The ideal candidate will have a strong foundation in cloud technologies and a knack for automating infrastructure processes. You will be responsible for deploying and managing cloud-based solutions while ensuring optimal performance and reliability.

Key Responsibilities:

• Design, deploy, and manage cloud infrastructure solutions.
• Automate infrastructure setup and management using Terraform or Ansible.
• Manage and maintain Kubernetes clusters for containerized applications.
• Work with Linux systems for server management and troubleshooting.
• Configure load balancers to route traffic efficiently.
• Set up and manage database instances along with failover replicas.

Required Skills and Qualifications:

• Minimum of Cloud Practitioner Certification.
• Proficiency with Linux systems.
• Hands-on experience with Kubernetes.
• Expertise in writing automation scripts using Terraform or Ansible.
• Strong understanding of cloud computing concepts.

Application Process: Candidates are encouraged to apply with their resumes and examples of relevant automation scripts they have written in Terraform or Ansible.

BDA and BDE

ROLES

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Addititional Compensation: If applicable, this will be decided on the basis of your designation.

Designation: Senior Software Engineer

Years of experience: Minimum 5 years of relevant experience

Skills: 5+ years of hands on experience in Angular 6/7/8/9 (mandatory). Experience also in Angularjs is preferred but not mandatory.

What you need to have:

Despite the global pandemic, Flexiple has been growing ~25% month on month for the last 6 months and has grown its fully distributed network of highly skilled tech talent across ~50 countries now.

Our Marketplace & Talent Operations team till date has been led by https://www.linkedin.com/in/suvansh-bansal/">Suvansh Bansal, right now assisted by a 10 member team. We are now looking to add a leader to the team who can help us hire, grow, nurture, and retain quality operations talent. Additionally, you will play a key role in leading the strategy and execution to ensure that high-quality freelance talent is onboarded and optimally placed to meet client demands (average deal size of ~US$30000).

You have the opportunity to be a part of a company that is leading the remote work revolution and be the revenue-driving force in the premium B2B services industry Flexiple operates in. We expect to grow to $15 million by end of FY22-23.

Kindly note, this is a remote position.

• Attracting & Retaining Talent - Build and execute a strategy to effectively attract, onboard, and retain talent to meet the speed and quality expectations of our clients. This includes collaborating with our screening teams to optimize the process for sourced talent. Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline such processes.
• Optimize matching process - Lead a fully distributed team and ensure work practices are designed to encourage revenue optimization. The focus thus, needs to be on assessing client needs, finding the "right" freelancer, so that we can match freelance talent to meet the speed and quality expectations of our clients. A key work area would be to do supply planning in alignment with forecasted client demand.
• Collaboration with Sales team - Build robust feedback loops with the Sales team to ensure that both teams work in the same direction. Your success will be measured by exceeding established KPIs for the supply and the demand teams.
• Driving improvements with the Marketing team - Lead efforts while working with the founders to dramatically scale the inbound funnel. Your role will be prioritize the different methods of talent acquisition to meet the forecasted client demand. Your insights will help the marketing team build landing pages and site resources to attract and retain targeted talent.
• Work with the Founders - Share feedback backed by strategic and analytical thinking with the founders on tech products (for freelancer success, onboarding, and matching), technical screening, talent success (laying out a clear path for success for our community).
• Team - Lead by example, hire/ train/ mentor mentor junior team members, and provide instant, relevant feedback on areas of improvement for processes and performance.

Expectations in Week 1

1. Understand our business model and way of working.
2. Work with key teams to learn the core of Flexiple's talent operations and sales capabilities.

Expectations in Month 1

1. Take ownership of a set of freelancer leads and work on the process followed for them.
2. Complete a current state assessment of the structure and functions that define attracting, onboarding, and retaining talent.
3. Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

1. Take ownership of a set of client leads and work on finding the best matches for them.
2. Complete a current state assessment of the structure and functions that define the Talent Matching process.
3. Work with the existing Talent Operations team to help them improve their sales ability, industry knowledge, and tech understanding.
4. Get the team in the habit of hitting their targets every month.
5. Build up on the tech skills you picked up in the first month.

Expectations till Month 6

1. Assess, develop, and execute strategies to effectively onboard, and retain talent while adapting to the specialized needs of our clients.
2. Begin to assess, develop, and execute strategies to effectively matching talent while meeting the speed and quality expectations of our clients.
3. Gain a deep understanding of the supply/ demand dynamics within Flexiple to assist with prioritization of matching activities and optimal supply planning.
4. Build up on the tech skills you picked up in the first 3 months.

Expectations in Year 1

1. Take ownership of the talent attraction, on-boarding, retention, and matching teams to meet changing demands and drive revenues.
2. Develop and nurture robust feedback loops between the Talent Operations team and the Sales teams to efficiently run the matching process.
3. Evaluate the current team and bridge shortfalls by hiring, training, growing, and retaining internal talent for the Talent Operations team.
4. Develop supply models to ensure we can meet client expectations for current and future needs.

• 5+ years of experience in business operations/ management consulting, developing and executing strategies, leveraging analytics and KPIs to inform decision-making and performance management.
• Strong analytical skills and ability to problem solve to inform supply planning decisions so that priorities can be set are mandatory.
• Ability to lead a global team, provide motivation and clear direction to meet expectations by instilling accountability for quality, sense of urgency, and deepening of customer relationships with both clients and freelance talents.
• Proven ability to collaborate effectively and develop strong cross-functional relationships, especially with Operations and Sales functions.
• Accustomed to working in a metrics-driven environment and success in developing methods to achieve KPI expectations.
• Expertise in building a replicable playbook to hire, train, mentor junior team members.
• Ability to adapt to changing business priorities and environments.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Laptop on joining
•  
• Enjoy a culture with opportunities for growth and learning

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Responsibilities

- Who can understand and demonstrate to maintain Data Quality in high volume data  systems.

- One who can understand and can deliver highly tested system

- Who can routines to test their own code using negative sql concepts.

- Who can use OOP concepts with same class being used everywhere.

- Knowledge in Angular.js and Laravel is mandatory

- College degree is not mandatory

- hike on last salary will be given

-Full time / Remote job

-Can share cv 

Thanks & Regards,

Annu