Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
Shubham Vishwakarma
Full Stack Developer - Averlon
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1. Proven success in cold outreach and closing high-value deals.
2. Conduct cold calls, emails, and social outreach (LinkedIn, Twitter) to identify potential clients.
3. Moderate grasp of digital marketing (SEO, PPC, social media, web development).
4. Excellent negotiation, communication, and presentation skills.
5. Proficiency in CRM tools (Zoho, hubspot etc..) and video conferencing (Zoom, Teams).
6. Research international markets to target decision-makers in need of digital solutions (SEO, PPC, web design).
7. Negotiate contracts and close deals independently, ensuring alignment with client goals.
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React.js
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Bootstrap- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to the back-end
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Skills And Qualifications :
- Proficient understanding of web markup, including HTML5, CSS3, Bootstrap, Flexbox.
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- Good understanding of asynchronous request handling, partial page updates, and AJAX framework.
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
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Hands-on experience working in Java/JEE development involving implementation of Liferay tool, maintenance and support projects, Any experience triaging of issues in M&S project would be an advantage Liferay (7.0 and above, preferably 7.4), Java, JEE, Javascript, Spring, basic UI skills, basic DB/SQL knowledge.
Spring Boot
JavaRequired Skills:
"Overall 5-9 years of experience
Experience of working in Agile projects and aware of key Agile concepts
Good Problem solving and communication skills
Team player, hard working and innovative in his approach
Having stretch mindset and eagerness to learn/adopt new frameworks.
Expertise in Java 8 version or later
Hands on coding experience in Core Java ,Java, J2ee
Should have experience in Spring Boot
Should have good experience in Hibernate, Spring DATA JPA
Experience in RestFull Web services and microservices
Hands on knowledge in JMS and messaging Queues
Hands on Knowledge in Open API spec / swagger 2.0
Hands on knowledge in writing unit test cases using java test framework (Junits, Mockito)
Strong Ability to troubleshoot vulenerabilities and sonar issues and remediate with appropriate sonar rules compliant solution.
Should have hands on experience in SDLC
Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive
Nice to Have
------------
Knowledge in kafka integeration
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Knowledge on secret Vaulting
Experience working in Agile project
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Looking for QA who can help to analyze all the company’s client mobile apps, Web based app as well as Backend web services
###### DO NOT APPLY IF YOU OUTSIDE FROM AHMEDABAD ######
Main goal to hire QA who help to making service batter and develop mobile apps and web based app without bugs and generate full report with steps - videos - guidance.
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At Digilytics™, we build and deliver easy to use AI products to the secured lending and consumer industry sectors. In an ever-crowded world of clever technology solutions looking for a problem to solve, our solutions start with a keen understanding of what creates and what destroys value in our clients’ business.
Founded by Arindom Basu (Founding member of Infosys Consulting), the leadership of Digilytics™ is deeply rooted in leveraging disruptive technology to drive profitable business growth. With over 50 years of combined experience in technology-enabled change, the Digilytics™ leadership is focused on building a values-first firm that will stand the test of time.
We are currently focused on developing a product, Revel FS, to revolutionise loan origination for mortgages and secured lending. We are also developing a second product, Revel CI, focused on improving trade (secondary) sales to consumer industry clients like auto and FMCG players.
The leadership strongly believes in the ethos of enabling intelligence across the organization. Digiliytics AI is headquartered in London, with a presence across India.
Website: http://www.digilytics.ai">www.digilytics.ai
- Know about our product
- https://www.digilytics.ai/RevEL/Digilytics">Digilytics RelEL
- https://www.digilytics.ai/RevUP/">Digilytics RelUP
- What's it like working at Digilytics https://www.digilytics.ai/about-us.html">https://www.digilytics.ai/about-us.html
- Digilytics featured in Forbes: https://bit.ly/3zDQc4z">https://bit.ly/3zDQc4z
Responsibilities
- Experience with Azure services (Virtual machines, Containers, Databases, Security/Firewall, Function Apps etc)
- Hands-on experience on Kubernetes/Docker/helm.
- Deployment of java Builds & administration/configuration of Nginx/Reverse Proxy, Load balancer, Ms-SQL, Github, Disaster Recovery,
- Linux – Must have basic knowledge- User creation/deletion, ACL, LVM etc.
- CI/CD - Azure DevOps or any other automation tool like Terraform, Jenkins etc.
- Experience with SharePoint and O365 administration
- Azure/Kubernetes certification will be preferred.
- Microsoft Partnership experience is good to have.
- Excellent understanding of required technologies
- Good interpersonal skills and the ability to communicate ideas clearly at all levels
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- Ability to both work in and lead a team and to deliver and accept peer review
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- A start up mindset with proven experience working in both smaller and larger organizations having multicultural exposure
- Between 4-9 years of experience working closely with the relevant technologies, and developing world-class software and solutions
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Our company is in need of a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who will help us expand our digital footprint and drive more value through online co ntent. The ideal candidate should have a proven track record of producing pieces that increase engagement and drive leads. This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. The successful candidate should also be detail-oriented and committed to meeting tight deadlines. Preference will be given to those with a strong writing portfolio, bachelor’s degree and relevant work experience.
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Full Stack Developer - Averlon