
Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

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Job Title: Lead Generation Executive
Location: Remote
Job Summary:
We are in search of a "Lead Generation Executive" for a remote role. Your primary responsibility is to help us find potential clients, create leads, and contribute to our sales goals.
Responsibilities:
- Find and create leads to support our sales goals, and also screen the leads and set up meetings.
- Identify new markets and potential customers by doing research.
- Reach out to potential clients through various methods such as calls, networking, and social media.
- Communicate with potential clients, understand their needs, and introduce our products.
- Keep track of sales and performance data and report on progress.
Qualifications and Skills:
- Minimum of 3 years of experience in lead generation or a related field.
- Proven success in lead generation or sales.
- Strong experience in generating leads, cold calling, email campaigns, LinkedIn outreach, and rate negotiations.
- Ability to plan and execute effective lead generation strategies.
- A good understanding of sales and marketing.
- Current knowledge of market trends and competitor activities.
- Strong negotiation and problem-solving skills.
- Excellent communication skills.
- Proficiency in phone calls and presentations.
- Self-motivated, results-driven, and passionate about lead generation.
- Ability to work independently and proactively.
- Familiarity with Microsoft Office, CRM systems, and sales software.
ABOUT THE COMPANY
Augment was started in 2015 in Madison, Wisconsin USA (three hours North of Chicago). We offer Digital Innovation, Application Development, and Staff Augmentation services to clients in the USA. We wanted to help not only our clients but also to provide a good home for developers, designers, and QA team members to work, grow and thrive.
We are a 70+ person team headquartered in Madison, Wisconsin, USA with a larger office in Coimbatore, India. We are also building our teams in Brazil and Eastern Europe. Our company takes pride in genuinely attracting and retaining the best talent. If you want to be part of a high-achieving, knowledgeable, and fun team, then here’s your chance to join a rapidly growing startup that offers an international and diverse work atmosphere. If you are interested in learning more about us, please contact us. You can also talk to our team members to see how they like working with Augment.
Company Overview : Digital Growth Technology is a leading integrated digital marketing, website design, and development company. We specialize in providing a comprehensive suite of services, including website design & development, social media marketing, search engine optimization, e-commerce website development, lead generation, mobile application development, social media paid advertising, and Pay Per Click (PPC) Google Ads services. Our team is dedicated to driving digital growth and success for our clients.
Position Overview : We are seeking a dynamic and results-driven Business Development Executive to join our team. The BDE will play a crucial role in expanding our client base and driving revenue through effective sales strategies. This is a commission-based position where the successful candidate will earn a competitive commission on each conversion.
Key Responsibilities:
Client Acquisition : Identify and approach potential clients to understand their digital marketing and web development needs.
Present our range of services and tailor solutions to meet client requirements.
Build and maintain strong, long-lasting customer relationships.
Proposal Development: elop and implement effective sales strategies to achieve revenue targets.
Stay updated on industry trends, competitor activities, and emerging technologies.
Collaborate with the marketing team to align sales strategies with overall business goals.
Proposal Development : Prepare and present compelling proposals outlining the benefits of our services.
Address client concerns and objections effectively, ensuring a high conversion rate.
Reporting: : Attend industry events, conferences, and networking opportunities to generate leads.
Utilize social media and other channels to expand the company's online presence.
Reporting : Provide regular reports on sales activities, conversion rates, and client feedback.
Work collaboratively with the team to optimize strategies based on performance metrics.
Qualifications and Skills:
- Proven experience in business development, sales, or a related field.
- Strong understanding of digital marketing and website design/development services.
- Excellent communication and negotiation skills.
- Self-motivated with the ability to work independently.
- Familiarity with CRM software and sales analytics tools is a plus.
Compensation : This is a commission-based position, and the Business Development Executive will earn a competitive commission on each successful conversion.
Timing : The timing of the job is flexible, allowing for a healthy work-life balance.
Join Digital Growth Technology and be part of a dynamic team driving digital excellence! If you are passionate about digital marketing and have a proven track record in business development, we want to hear from you.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this position.
Eligibility Criteria : Achieve 10 sales for Digital Growth Technology within one month to qualify for onboarding in the Business Development Executive (BDE) position.
Job Types: Part-time, Fresher, Temporary, Freelance
Salary: From ₹5,000.00 per month
Expected hours: 12 per week
Benefits:
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- Higher Secondary(12th Pass) (Preferred)
- Possesses a proficient level understanding of business analysis professional standards, business processes, workflows, methodologies and leading practices.
- Understands Project/Product Vision and Objectives and articulates the same to internal and external stakeholders
- Identifies and characterizes Product Users and other connected Internal and External stakeholders
- Gathers Product Requirements through techniques including Surveys, Workshops, Interviews, Site Visits etc.
- Assists the Product Owner by Analyzing, modularizing and documenting requirements in the form of Epics/Features, User Stories, Scenarios and other such industry-standard formats
- Helps detail out functional and non-functional requirements through modeling to enable easy comprehension by the development teams
- Assists the UI/UX teams to ensure functionality and product objectives are met/enhanced - Performs proxy user validation and acceptance testing at various logical milestones in the Product Development life cycle
- Monitor business analysis activities to ensure the traceability and optimum coverage of business requirements with change request backlog.
- Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and project management with regular updates on the deliverable timeline and project status.
- Play a critical role in managing the helpdesk tickets. Work with the clients to understand and prioritize needs while proactively suggesting future enhancements and improvements.
- Conduct user acceptance testing to ensure solutions are defect-free and achieve design requirements.
- Validates requirements to conform to Correctness, Completeness and Consistency and obtains sign-off from all stakeholders, by leveraging well-documented and comprehensive Acceptance Criteria and peer reviews.
- Responsible for product quality, project timeliness, and customer satisfaction.
- Leads or Assists in sales and pre-sales activities including the creation of sales material and product demos
- Responds proactively to both business and project issues and escalates appropriately.
- Balance multiple priorities and deliverables to maintain forward progress and ensure customer expectations are met
- Provide and maintain all project-related documentation including business requirements, workflows, active communication updates, procedures and approvals
- Analyzing market trends to develop strategies that improve sales productivity for the organization.
- Identify business areas that can be improved to increase efficiency and strengthen business processes.
Rejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.
We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product.
Responsibilities:-
-Work with the team to develop world-class tools through practical development and collaboration with the open source Go community
-Interact with internal and external developers and communities
-Work with the toolchain team and other engineering teams as well as the community on senior-level feature contributions to Golang, related compiler bug fixes, efficiency improvements, and optimisations, and some light packaging work where needed
-Accept, analyze, and respond to bug reports against tools packages in your area of responsibility
-Plan and track development and periodically report progress to team management.
- Own the product development from scratch.
- Architect scalable, distributed and large-scale web and mobile solutions from scratch.
- Code for fresh development and to troubleshoot and resolve issues.
- Writing reusable, testable, and efficient code.
- Creating database schemas that represent and support business processes.
- Design and implementation of low-latency, high-availability, and performant applications.
- Able to learn & implement new technology/framework/library at God Speed.
- Customer-focused, react well to changes, work with teams and be able to multitask.
- Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development.
Desired Candidate Profile:-
- 1+ years of experience in open source compiler or tools development
- 1+ years of experience with the Go language, runtime and tools
- Experience with or exposure to the Linux kernel is helpful
- Bachelor's degree or higher in computer science, computer engineering, or a technology-related discipline
The following requirements are a plus:
-Experience with C/C++ toolchains and debuggers
-Advanced knowledge of Go language, compiler, library, runtime, and debug internals
-Practical experience developing Go tools for enterprise use
-Direct experience with Go tools community participation
-Knowledge of and experience with system tools internals (e.g. compilers, debug formats)
-Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.
-Implementing automated testing platforms and unit tests.
-Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.
-Good communication and interpersonal skills
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.
- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loylty Rewardz.
Benefits :
> Health Insurance
> Work from Home
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift/Flexible working hours
Monday to Friday
1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer
Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred
Looking for a change in your career?
We are looking for someone to be part of our early-stage product development team and have to manage both maintenance and enhancement projects
● Our team mainly focused on providing the best user experience to customers.
● You should be a facilitator and also coordinate with cross-functional teams to get
things done
● You should follow the development techniques and a deep understanding of
systems engineering, build and release management principles including
continuous integration and continuous delivery
To be a Mobile App developer, should be passionate about user interface design
and have skills in Native Android
● Experience with integration of libraries like Room, RetroFit, Glide, etc.,
● Should have better designing skills
● Continuously discover, evaluate, and implement new technologies to maximize
development efficiency.
● Should have strong analytical and troubleshooting skills. Ability to think out of
the box and be innovative.
Furniture Magik - Android Developer JD
● Passion to explore and keep enhancing your skills.
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