
Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

Similar jobs
Job Description – Full Stack Developer (React + Node.js)
Experience: 5–8 Years
Location: Pune
Work Mode: WFO
Employment Type: Full-time
About the Role
We are looking for an experienced Full Stack Developer with strong hands-on expertise in React and Node.js to join our engineering team. The ideal candidate should have solid experience building scalable applications, working with production systems, and collaborating in high-performance tech environments.
Key Responsibilities
- Design, develop, and maintain scalable full-stack applications using React and Node.js.
- Collaborate with cross-functional teams to define, design, and deliver new features.
- Write clean, maintainable, and efficient code following OOP/FP and SOLID principles.
- Work with relational databases such as PostgreSQL or MySQL.
- Deploy and manage applications in cloud environments (preferably GCP or AWS).
- Optimize application performance, troubleshoot issues, and ensure high availability in production systems.
- Utilize containerization tools like Docker for efficient development and deployment workflows.
- Integrate third-party services and APIs, including AI APIs and tools.
- Contribute to improving development processes, documentation, and best practices.
Required Skills
- Strong experience with React.js (frontend).
- Solid hands-on experience with Node.js (backend).
- Good understanding of relational databases: PostgreSQL / MySQL.
- Experience working in production environments and debugging live systems.
- Strong understanding of OOP or Functional Programming, and clean coding standards.
- Knowledge of Docker or other containerization tools.
- Experience with cloud platforms (GCP or AWS).
- Excellent written and verbal communication skills.
Good to Have
- Experience with Golang or Elixir.
- Familiarity with Kubernetes, RabbitMQ, Redis, etc.
- Contributions to open-source projects.
- Previous experience working with AI APIs or machine learning tools.
Business Development Executive
We are looking for an experienced salesperson who is excited by the idea of spending most of their time engaging with prospective customers. Your role will be that of a “hunter:” scouting the landscape, identifying targets, and bringing back potential opportunities. However, you will have the opportunity to close accounts as you feel more comfortable with our product and services.
The ideal candidate excels at and enjoys networking with prospects to build interest in and enthusiasm for disruptive technology. We are looking for you to open doors to companies, benefits brokers and health carriers, however you can, leverage technology, conferences, and old-fashioned pavement-pounding. You’ll educate prospects about our Wellness and Engagement platform to support workplace wellbeing, employee engagement and company culture. Additionally, how Woliba can help prospects save time and money managing the company initiatives. You must be a self-starter and passionate about wellness.
How you’ll make an impact:
-
Researching organizations and individuals to find new opportunities.
- Finding and developing new markets to drive sales and growth.
-
Contacting potential clients to establish rapport and demo our product.
- Work directly with the CEO and Founder to close the opportunities you bring in and receive the support you need to continue growing and learning.
- Developing quotes and proposals for clients, and responding to RFPs.
-
Building relationships and developing partnerships with brokers and other channel partners to increase revenue and growth opportunities.
- Rapidly prototype and evaluate various outreach and networking techniques to build a scalable, repeatable sales playbook.
- Collaborate with our marketing team to inform content creation that answers prospects’ most common questions and concerns.
- Attending conferences, meetings, and industry events as needed.
About you:
- 2+ years of experience within SaaS technology or the software industry
- 6+ years of sales and or business development experience ideally in HR technology, employee benefits or software sales
- BS Degree in Business, Marketing or related field.
- Excellent writing, communications and presentation skills with exceptional attention to detail
- You are passionate about health and fitness, empathetic and a curious person
- You’re authentic and you don’t feel the need to oversell yourself.
- Ability to handle multiple projects and work effectively with stakeholders across different function areas
- Collaborative and team-oriented, with an ability to build strong working relationships across levels, departments, and geographically dispersed office locations
- Driven, self-motivated, and able to work in a fast-paced, high-growth environment
- Experience working in software startups and driving growth is a huge plus
Our Culture
We help companies manage their biggest asset, their people. We are disrupting the corporate wellness market to help companies large and small to support employee and workplace wellbeing. If you’re ready to join our growing team and have the opportunity to be a part of a company that is focused on Woliba (Work-Life-Balance) then we’d love to hear from you.
Omnitroncis is on a mission to bring robotics to real-life applications. We build & provide services for smart products. At the heart of each product is the amazing team which integrates software, hardware, sensors, AI, computer vision systems, machine learning models and robotics to orchestrate and automate the entirety of products and operations. As a result, we are able to lead better lives.
About Us:
This is an opportunity to join a growing team of electrical, mechanical and software engineers and make a substantial impact at Omnitronics. We are looking for someone that can learn, adapt and roll with a fast-paced, ever-changing environment and who isn’t afraid of uncertainty. Embedded engineering at Omnitronics involves developing electronics solutions that power a modern smart device. This involves unique industrial control systems, environmental sensor technology, data collection, computer vision systems, and automation. You ll be involved with idea generation, design, prototyping, planning, and the execution of firmware and hardware for our IoT devices.
Prerequisites
- We are looking for a person who is really interested in & enjoys technology, is Passionate about Innovation, and Can go the extra mile for perfection.
- Behavioural Attitude: Must be a Quick learner / Highly Dedicated / Responsible person
Require Person: 7
Job Type: Full-time
Office Timing: 10:00 am to 7:00 pm
Expected Start Date: ASAP
Fresher Salary: 3,000 to 15,000
Experience Salary: 10,000 to 45,000
Location: Must be from Surat, Gujarat
Below are the skills we are looking for in a candidate.
- Strong hands-on C/C++, Embedded System Development
- Hands-on experience on ESP-IDF, STM32CubeMX, Embedded Linux, RTOS
- Good to have Python, Shell/Bash Scripting, Toolchains
- SPI, I2C, UART, RS485, CAN, and hardware subsystems
- Hardware and IoT / IT Communication protocols knowledge
- Problem-solving and analytical skills.
- Familiar with Standards (SOLID Principles, OOPs, Misra C, etc)
- Schematic / PCB Designing verification
- Ability to trace difficult problems using a variety of tools (debugger, JTAG emulator, logic analyzer, oscilloscope).
- Design, develop, code, test, and debug system software.
We are looking for Embedded software developers who will be responsible for designing, developing, optimizing, and implementing the software that is programmed into devices built around a processor/controller. Candidates need to write code to solve problems and implement systems that make a physical hardware device work through software.
Thanks and Best Regards
We are looking for a Backend Developer to join our new team over a WFH role to join immediately.
We have an exciting opportunity on our team for a strong member with exceptional development skills in the field of Backend and Cloud Computing. The primary responsibility of the Software Researcher / Engineer is to develop and improve the backend. The candidate must have a deep understanding of AI model deployment with scalability and proper knowledge of cloud services (GCP, AWS). Additional knowledge on REST Api, socket programming and live streaming is preferred. Qualified candidates will be driven self-starters, robust thinkers, strong collaborators, and adept at operating in a highly dynamic environment. We look for colleagues who are passionate about our product and embody our start-up values.
Responsibilities and Duties
Responsibilities
Knowledge of WSGI, ASGI server development.
Experienced with
Deep understanding of Django, Flask, HTML rendering, Javascripts, Angular.
Dynamic and interactive web application development.
Pytorch and Tensorflow based model deployment and maintain scalability.
Exposure to live streaming and socket programming.
Understanding of Database Management.
Load balancing and queuing services on Cloud Instances.
API testing and deployment services.
Deployment and maintenance of Cloud services (GCP, AWS).
Working with edge devices.
Qualifications and Skills
Minimum Qualifications
2+ years of Full-Time (not internships or side projects) working experience in Backend Development targeted to product development.
Experience with video streaming via rtsp and ffmpeg is a must.
Experience leading engineering teams from first-concept to ship.
Computer vision algorithms on cloud: Research, architect, and implement high-performance computer vision software in the cloud with state-of-the-art capabilities.
Experience working with OpenCV.
Knowledge software optimization and embedded programming is a plus
Preferred Qualifications:
Experience in scalable cloud infrastructure development with AWS or GCP.
Experience in Edge infrastructure deployment
Education
B.Tech or MS in Computer Science or Electrical Engineering (with a minimum of 2+ years of relevant experience). Or B.tech with a strong product background.
WE ARE GRAPHENE
Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.
Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.
Graphene has a 6-year track record of delivering financially sustainable growth and is one of the few start-ups which are self-funded, yet profitable and debt free.
We already have a strong bench strength of leaders in place. Now, we are looking to groom more talents for our expansion into the US. Join us and take both our growths to the next level!
WHAT WILL THE Full Stack Engineer DO?
- Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, design and develop web applications and SPA’s i.e., UI/UX, and underlying backend – API’s, security framework, scalable microservices etc.
- Daily Grind: Interface with the product manager, project managers, and the engineering team to achieve sprint goals on the product roadmap.
- Career Progression: Senior Full Stack Engineer, Technical Architect
YOU CAN EXPECT TO
- Work in a product-development team capable of independently authoring software products.
- Guide junior programmers, set up the architecture, and follow modular development approaches.
- Design and develop code which is well documented.
- Optimize of the application for maximum speed and scalability
- Adhere to the best Information security and Devops practices.
- Research and develop new approaches to problems.
- Design and implement schemas and databases with respect to the AI application
- Cross-pollinated with other teams.
HARD AND SOFT SKILLS
Must Have
- Problem-solving abilities
- Extremely strong programming background – data structures and algorithm
- Angular/React, Strong UI/UX skills
- Very strong python background, TDD, CI/CD,
- Software design skills i.e., OOPs, design patterns
- SQL, NoSQL – design of schemas and databases
- Microservices architecture, Cloud native apps
Good to Have
- Enterprise Design Patterns
- Distributed Systems
- Exposure to ML and Data Science
- Docker, Kubernetes, AKS, Kafka, Graph databases
Global Quality Assurance Testing Services Department is looking for Quality Assurance Tester who has expertise with web-based, mobile and client server application testing.
As a Quality Assurance Tester individual will heavily interface and work very closely with Development Team, Project Management Office and business users. Position requires coordination, analytical and problem-solving skills, risks mitigation and assurance timely deliverables with best possible quality. Individual will be responsible to analyze business and technical specification, test cases creation, test cases execution and defects identification.
As a Quality Assurance Tester, individual will be responsible to provide wide range of testing services including test cases creation and execution, and performing different types of testing (Functional, System, Integration, Regression, multi-Browser)
The individual will be responsible to gather and analyze test data in support of business cases, proposed projects, and systems requirements. This will include writing test plan strategies and test procedures documents as well as test cases for positive and negative scenarios. The Quality Assurance Tester will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. The candidate will establish and utilize quality assurance best practices, methodologies and approaches for all projects. Time management, communication (verbal/written) skills and previous testing experience is preferred.
Position requires attendance on various meetings, conference calls, walkthrough sessions and representing Global QA Testing Services Department. The position will report directly into Offshore Quality Lead.
Duties and Responsibilities:
- Analyze user requirements, functional specification and create detailed level test cases for new online products and features projects
- Hands on experience in designing and developing test automation scripts using selenium and JAVA.
- Documents, tracks, and communicates test results, analysis, and unresolved problems.
- Knowledge of test processes and defect life cycle.
- Defects identification, escalation and root cause analysis and review
- Experience with carrying out different type of testing such as, functional, regression, cross-Browser and system testing
- Ability to identify set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
- Execution of Selenium automation scripts during regression testing cycles
- Producing statistical reports on test phase execution.
- Providing recommendation to management towards continues quality assurance improvements
- Supporting production implementation testing activities on weekends when it’s required
Qualifications & Requirements:
- At minimum 7-8 years Quality Assurance experience and minimum 5 years in automation testing.
- Experience in automation testing (Selenium & Java)
- Minimum 3 project work experience on Open Source (PHP/MySQL) application
- Minimum 1 project work experience on Mobile or Client Server application
- Ability to create comprehensive test cases and test plans
- Ability to conduct requirements review for business requirements and functional requirements documents
- Good analytical and problem-solving skills
- Ability to work in a high pressure delivery oriented team environment
- Willing to work with a distributed international team
- Great communication (verbal/written) skills
- Must be good team player
- Must be aware and accustomed to work with software development culture and ethics.
- Experience with all different digital marketing channels
- Good knowledge and experience with online marketing tools and best practices
- Experience with SEO, Google Analytics & Marketing Automation tools(highly desired)
- Knowledge of Google Firebase (preferred)
- Suggest activities & experiment for improving the quality of online content.
- Experience in creative content writing
- Excellent Communication and interpersonal skills
- Sense of ownership and pride in your performance and its impact on company success
- Team player & Good time-management skills








