Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Sound understanding of Indian financial regulations and service taxations
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Python● Hands-on coding on Java/ GoLang, primarily for testing.
● Hands-on experience on more of TestNG, JUnit, Spring Test, GoLang testing, etc. OR
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tools.
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● Experience in using one or more of RestAssured, SuperTest, Postman, Swagger.
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● Knowledge of other programming languages, like Javascript, Python etc
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tests
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Experience troubleshooting and reproducing issues and defects
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At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watchers performing arts. We are currently in stealth mode with a target public launch date in April. Our launch services consist of technology enabled dance classes in our proprietary studios, production facilities and social media broadcasting & competitions.
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The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consist of senior executives from Shiamak Davar & Byju’s.
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We are looking for an experienced Frontend engineer with ReactJS development experience to join our team.
Here’s are some of the things you might have to do on any given day:
- Implement responsive and performant UIs with user centered approach with frontend technologies including ReactJS, Javascript(ES 6), Typescript, SCSS, etc
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- Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc
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- At least 12 months of diverse experience in web development for product or services oriented environment with exposure to working production deployments
- Expertise in programming using Python/ReactJS or similar scripting languages
- In-depth exposure to technologies used in web-based SaaS products, including REST APIs
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Git* Seniority Level: Assoiate Level
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* Job Location: Bengaluru
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* Analyze for performance bottlenecks and profile code for performance.
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* 1+ Year of experience in programming languages like Kotlin and Java.
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* Working knowledge of networking libraries and technologies.
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* A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
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Varivas is a community that allows users to create, support, and recommend content. The mission of Varivas is to give community freedom, ease, and complete control of their content.
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https://www.varivas.community/
Become part of a core team of an upcoming startup building an exciting product from scratch.
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• Experience developing desktop and mobile applications
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon