customer support executive

Job Functions / Responsibilities:              

• Collaborate with product managers, designers, and other developers to define and implement new features for our iOS mobile applications.
• Write clean, maintainable, and efficient code using React Native and JavaScript, ensuring the best possible performance and user experience.
• Troubleshoot and debug issues in the application to maintain its stability and reliability.
• Optimize mobile applications for performance and responsiveness.
• Stay updated with the latest industry trends and technologies to improve the mobile application continuously.
• Participate in code reviews to maintain code quality and provide constructive feedback to team members.
• Work closely with QA teams to ensure rigorous testing of the application.
• Provide technical guidance and mentorship to junior developers when necessary.

Skills:

·        4-6 years of professional experience in mobile application development.

·        Strong proficiency in React Native and JavaScript.

·        Extensive experience with iOS development, including Swift and Objective-C.

·        Knowledge of native iOS libraries and frameworks. Experience with third-party libraries and APIs.

·        Familiarity with RESTful APIs and integration.

·        Solid understanding of mobile app design principles and user interface guidelines.

·        You can work independently on solving complex problems and troubleshooting cryptic

bugs

·        Fluent in both spoken and written English

·        You're a team player and pragmatic programmer.

·        Proven ability to work in a fast-paced, collaborative environment.

·        Strong attention to detail and a commitment to delivering high-quality code.

·        Knowledge of Redux or similar state management libraries.

·        You're an avid clean coder, and refactoring is part of your normal workflow. 

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Position: BDE / Sr. BDE

Job location: Ahmedabad

Experience: 1-5 Years

Job Description:

We are looking for Passionate, Ambitious and Result Oriented Business Developments Professionals. They should be self-driven, Result oriented having ‘Founders Mentality’. We are strengthening Business Development team for IT Services which is focused on CRM i.e. Salesforce, Zoho, HubSpot, etc., Web development and other IT development work for the global clients. Candidate should have insight of IT outsourcing business for the overseas B2B and B2C clients in one or more technologies.

• Ability to develop good relationships with current and potential clients
• Excellent leadership and communication skills
• Experience in project management and/or sales
• Knowledge of productivity tools and software
• High attention to detail and a focus on fact-based decision making

Responsibilities:

• Researching organizations and individuals to identify new leads and potential new markets
• Use tools like LinkedIn Sales Navigator and other Data Mining techniques
• Build and nurture contacts with potential clients
• Communicate with the potential leads through calls, emails, LinkedIn and other media
• Support in writing new business proposals and basic content writing required for marketing material and website enhancement
• Write relevant post in LinkedIn, blogs, company websites which draws the attention of the clients
• Maintain knowledge of all product and service offerings of the company
• Arrange meetings for senior management with prospective clients
• Bidding through portals like Upwork, Freelancer, PPH, etc.
• Participate in the client calls with Solution team during client’s time zone
• Creating sales collateral, proposals and marketing material
• Ability to understand IT technologies, requirement gathering & interacting with IT development team for the execution

This is your chance to be at the helm of transformative growth in a dynamic technology company. We are actively seeking an energetic and dependable Director of Sales and Business Development to catapult our enterprise client base to new heights. This role is tailor-made for an organized sales leader with a strong background in the IT services sales arena. The right individual will have experience working large transactions, as well as working with C level prospects in the Fortune 1000 and mid-market space. If you have impeccable organizational skills, experience in creating effective sales strategies, and generating and owning opportunities through the full sales cycle from lead to close, we’d love to hear from you.

We are  Looking for a full-time Sitecore Content Author with 2 to 5 years of experience in web content production and Sitecore Personalize development within Sitecore CMS. Please find the below JD for your reference and let us know if you are interested in this position.

Preferred candidate profile

1. Bachelor's Degree or Equivalent Work Experience 

2. 2-5 Years of Experience in web content production

3. 2--5 years Experience with Sitecore CMS                                                

4. Experience with Sitecore Personalize development

5. 2-5 Years of Experience web content development     

• Working shift- US Mountain time.
• Looking for a full time resource for a 6 months contract starting from 1st April.

Telesales Representative Responsibilities:

• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales quotas.

Primary Responsibilities:

· Create test plan and test cases

· Verify application for functionality

· Develop Test Automation for products

· Master the functionality of the product

· Work with Product managers to understand the product requirement & acceptance criteria

· Develop deep understanding of the architecture & implementation for the product

· Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based decision-making in the organization.

· Execute other Duties as assigned

Must-Have Skills and Abilities:

· 3 to 5 years of experience in Information Technology with expertise in test automation of applications from UI and API layer.

· Hands-on experience of programming concept such as OOPs in scripting languages like Java, .NET, Python and JavaScript.

· Candidate should have hands on experience of writing, maintaining automated UI and APIs tests written in Java, JavaScript, C#, Python using various open-source testing libraries like, Cypress, REST Assured, Selenium, etc.

· Hands on experience with one or more querying languages such SQL (preferred) and No SQL databases (MongoDB).

· Hands on experience in automating backend REST services including writing custom functions using tools such as Cypress, Postman, REST Assured, Ready API etc.

· Experience of working in distributed agile teams using agile frameworks such as SCRUM ,

· Hands on experience of working with continues integration tools such Jenkins, Circle CI.

· Able to independently create and maintain automation test jobs using tools such as Jenkins.

· Hands on experience working with source code management tools such as GitLab, GitHub, AWS Code Commit etc.

· Ability to quickly adapt to new tools and evolving technologies.

· Excellent verbal and written communication.

• Extensive experience in designing, building & supporting Azure Managed Services Operations.
• Good understanding of Azure IaaS and PaaS services (Azure VMs, App Service, VM Scale set, Storage, Web App, Function App, Logic App, SQL instance, Data factory, Key vault, API management service etc.).
• Good understanding of Azure networking, vNet, NSG, various load balancing services, VPN, Express Route and firewalls in cloud environment.
• Knowledge on Cloud Adoption Framework.
• Hands on Experience in migration of various workloads to Azure from on-prem sources like VMware, Hyper-V, Physical Servers and from other Clouds.
• Knowledge of Azure Backups and ASR (Azure Site Recovery).
• Strong Knowledge on Containerization and Orchestration (Docker, Kubernetes, AKS).
• Powershell Scripting, Azure CLI, ARM templates writing, setup automation for resources provisioning and other IaC tools like terraform, Ansible is an added advantage.
• Knowledge on Azure automation and Automation Desire State Configuration.
• Knowledge on Azure Devops or GIT Actions on CI/CD pipeline configuration.
• Strong experience in configuring, maintaining, and troubleshooting Microsoft based production systems.
• Aspire to learn and be able to pick up latest technical advances in Azure and be able to implement it.
• Certificate on Azure Administrator & Azure Architect has added advantage.