Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
JavaJD - API + Mobile testing (IOS)
- Strong experience in Manual Testing of Enterprise Class and Financial application and web portals.
- Expert in UI testing on multiple platforms and browsers, and API testing using Postman.
- Experience in UI Automation using tools like Selenium web driver and API Automation using Rest Assured framework with Java.
- Good Experience in Mobile App testing on iOS platform.
- Good to have exposure to Automation testing of mobile apps via Appium Exposure and know-how of performance testing and security testing
- tools.
- Good experience in understanding the requirements, deriving the goals and taking ownership of tasks.
- Knowledge of AWS / Cloud would be a plus.
- Should be self-driven engineer with desire to use practical and professional concepts in QA along with application of QA standards and
- procedures to resolve routine issues.
- Should be able to write use cases based on product requirements, execute them and report issues in bug tracking system.
- Should be self-starter, lead and self-contributing to the QA team. Helps QA community to learn Automation, impart necessary technical
- knowledge. Improve process and quality via test and process automation: defining right strategy and technology based on process and
- architecture assessment by engaging different roles and stakeholders.
- Deep practical experience with cutting edge tools for Web, Mobile, Desktop, DB and Web-service testing (Selenium, Katalon, Ready API/
- Postman etc.)
- Experience using SQL regarding writing and understanding queries and procedures.
Responsibilities:
- Take ownership of QA requirements and provide testing guidance to the technology team Lead and coordinate the application enhancement
- and tech ops testing activities with technology and business teams
- Should understand the requirement, design and develop the automation test cases
- Define and establish test strategy and process
- Understand complex nature of the application and come up with the test plan
- Should also work as Individual Contributor
- Participate in team communication and collaborate in planning activities, including stand-ups, iteration planning meetings (IPM), and
- retrospectives.
- Manage and communicate regular updates on project status (e.g., work completed, work in progress, next steps, risks, quality, KPIs, and
- costs) to stakeholders, peers, Product managers, QA Manager, and others.
Qualifications:
- Very good hands-on and good knowledge of backend testing procedures, API testing and UI Testing.
- Exposure to test management and bug tracking tool (like ALM, Testrail, X-Ray, JIRA or others), Agile methodologies.
- Knowledge regarding financial services, and workflows, payment gateways, e-wallets etc
.NET
AngularJS (1.x)
Angular (2+)
JavascriptJOB RESPONSIBILITIES:
Generate sitemap dynamically whenever a page is added/deleted or edited –
across all sites.
Generate sitemaps dynamically at root domain and country library level.
Generate and Insert HREFLANG tags in the code.
Insert schema.org tags for structured SEO.
Maintenance of content on the websites, primarily through building,
replacing, and uploading content in the CMS.
Update meta-title and meta-description to website.
Focus on the quality and accuracy of the material displayed on the website.
Ensuring all site content is appropriately tagged and searchable.
KEY SKILLS:
Experience with web content management systems, SEO, digital marketing.
Experience in developing and implementing digital content.
Minimum of 2 years experience as web editing/webmaster/web content
professional
Working knowledge of Sitecore, Asp.net, MVC, HTML, CSS, JavaScript, J-Query
Must have excellent communication skills in English, both verbal and written
Experience in Web copywriting and/or editing skills
Ability to manage and prioritize multiple tasks
Ability to meet multiple deadlines in a fast-paced environment
Excellent interpersonal skills
NodeJS (Node.js)
Python
C#Backend Web Developer
Our client operates from 18 cities across 13 countries. Our investment personnel manage US $247 billion across a wide range of global, regional and country-specific strategies - both traditional and alternative - in listed equity and fixed income. At Lazard Asset Management, we pride ourselves in balancing the feel of a small firm with the scale of a large global organization. Our entrepreneurial culture and flat management structure foster an environment in which good ideas can take flight, no matter where they come from.
Our client is looking for an innovative software engineer to join our IT department. This individual will be working on the systems that support the global sales and marketing organization. This role will be responsible for building and supporting the backend services and API’s used in all of the applications. This role requires a highly motivated, organized and experienced developer with pride of ownership reflected through clean design, code quality and a disciplined software development approach.
Key Responsibilities
- Design and implement middle-tier web applications, and RESTful services.
- Collaborate with front-end developers to integrate user-facing elements with server side logic.
- Support existing software with quick troubleshooting and issue resolution.
- Be part of an empowered team following agile methodologies.
Desired Candidate Profile:
- 5+ year’s applications development experience with full-stack development and agile frameworks.
- Strong understanding of object-oriented programming and service-oriented design.
- Work effectively both as a contributing team member and independently.
- Strong verbal and written communication skills.
- Creative problem solving with the ability to present multiple solutions and potential side effects.
- Fast paced programming mentality with quick turnaround.
Required Skills:
- Expertise with API creation and RESTful services.
- Expertise developing backend server components using Python, NodeJS, C#
- Expertise building micro service architecture.
- Experiencebuilding and supporting websites using CMS systems (Tridion, Drupal, AEM)
- Experience and proficiency with relational databases (SQL Server, Oracle, Sybase).
- Experience and proficiency with NoSQL databases (MongoDB, Cassandra).
Desired Skills:
- Experience running services on container technologies like Kubernetes and Docker.
- Amazon AWS or equivalent cloud architecture experience with a major cloud provider.
- Experience with Jira.
- Experience building CI/CD pipelines using Jenkins or TeamCity.
- Experience with CRM systems especially Salesforce is a plus.
Java
Spring BootJob Title: Lead – Application Engineering
Remote | Chennai | Hyderabad | Bangalore
Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce.
We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.
Curious about the role? What your typical day would look like?
As an Application Engineer, you will work with our Application Engineering team on designing and developing web applications.
More specifically, you might:
- Collaborate with the business analysts and technical managers to understand functional, non-functional requirements, and scope.
- Design and develop multi-tier, cloud-native, high performance, and scalable solutions
- Involve in building world class and robust solutions by applying benchmarking software engineering principles and design patterns.
- Lead cross functional agile teams across the software development lifecycle
- Analyse design alternatives using proof-of-concepts, and engage with architects to choose the best optimal solutions
- Obsess about writing high-quality code and performing reviews of the design and code.
- Interact and collaborate with project/program managers to estimate, plan, and reduce technical concerns at the module or project level.
- Ideate with your peers. Being supportive of their work and providing constructive feedback on their solutions
What do we expect?
- 4+ years of experience
- Experience in building scalable, reliable, and high-performance web applications.
- A desire to write clean yet simple programs using Java / .Net core / Python with Django or Flask
- Keen interest in creating web servers using Node.js / Nginx
- A passion to store, organize, and process information by using database technologies - MySQL / Oracle / PostgreSQL / MongoDB
- Experience in creating and designing test cases using Junit/ Selenium
- Exposure to Cloud environments - AWS / Azure / GCP
- Good understanding of working with API design and development
You are important to us, let’s stay connected!
Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow.
We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.
iOS App Development
Objective C
SwiftDIY.org - Any Kid. Anywhere. Can Learn Any Skill.
Come be a part of one of the most exciting e-learning startup! A product based company building a B2C subscription product for kids around the world. Best understood as a combination of Netflix + Skillshare + Instagram for kids of ages 5 - 15, there is going to be something new every week to work on!
Already present in over 148 countries, kids of all backgrounds, languages and ages use DIY.org on website, iOS and Android. DIY is a place online where kids truly discover themselves.
iOS Developer
Responsibilities
- work on a disruptive product that’s still in its early stages
- architect, build, iterate, and manage our iOS mobile application.
- translate designs and wireframes into high-quality code
- ensure the best possible performance, quality, and responsiveness of the DIY App
- mentor other engineers, define our technical culture and help to build a fast-growing team.
Your Super Powers 😁
- experience in product development, architecture, and design for a 2 to 5 years
- proficiency in swift language (Swift 5+ preferred)
- experience in RxSwift is a big plus
- ability to learn and look for ways to improve yourself and the processes around you.
- strong knowledge of the ios framework and the ability to deal with different screen sizes
- proficiency with RESTful API's to connect ios applications to back-end services
- experience with GraphQL is a big plus. We use it a lot 😁
- experience with storage, threading, and performance tuning
- the ability to mentor and support other team members by doing code reviews and applying your experience in process and technical leadership.
- experience working with agile team environments and if you are a self-starter, conscientious member of the team.
What do we have to offer?
- An exciting and challenging working environment with passionate and enthusiastic people that build an entrepreneurial mindset
- Be part of a start-up, work directly with founders, lead your area of expertise, build kickass products and be a part of this exciting growth journey of changing the world for kids beyond the classroom
JavaNodeJS (Node.js)Python
Android DevelopmentiOS App DevelopmentRoles and Responsibility :
- This position requires you to lead and manage the whole engineering team.
- Manage your OKRs, contribute to product strategy and help develop your team.
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- You work closely with the Product Management, Business Development, and Operations team and enable them by providing scalable and high-quality technology solutions at a rapid pace.
- Architect & design technically robust, flexible, and scalable solutions.
- Lead multiple modules, third party integrations and business partners integration.
- Taking architectural decisions, defining high level and low level design.
- Track record of bringing in and growing engineering talent and more to be shared via email.
Skills you are expected to have :
- Hands-on experience in advanced Golang, Python, PHP, Reactjs, React Native PWA, Javascript, AWS Cloud Services.
- Deep understanding of technologies, high level design, low level design in a secure, scalable and available set-up.
- Deep understanding & expertise with highly transactional, large relational and complex systems.
- Hands-on experience in system design, architecture or developing distributed systems.
- Should be good in writing code keeping scalability, flexibility and monitoring at center.
- Good understanding of source control tools GIT, Jira and Bitbucket, code reviews etc.
- Preferable experience in Django and Laravel frameworks, but not limited to these only.
- Experience in the development of robust and scalable Rest APIs and APIs testing tools such as postman etc.
- Experience in micro service-based development would be a plus.
- Experience in queuing systems such as rabbitMQ, Active MQ would be a plus.
- Experience in AWS cloud services.
- Experience and understanding of CI/CD pipeline.
- Good analytical and communication skills.
- Candidates from the fintech domain would be preferred (Payments/ Banking/ Wallets/ Insurance/ Financial Markets).
About Us :
- We are a consumer lending fintech start-up on a mission to provide Fair Finance to Everyone. We have raised $15 million in debt and equity funding from leading angels that have previously backed Ola, Oyo, Myntra, Uniphore and 1mg as well as marquee NBFCs.
- Our loans are originated in partnership with 1000+ merchants who are present in over 80 cities -
- Leading healthcare chains: Indra IVF, Partha Dental, VLCC
- Home improvements: Asian Paints, Design Cafe, @home by Nilkamal
- Education : upGrad, Toppr, Board Infinity, Career Point, Bansal Learning, Miles Education E-Bikes - Ampere, Hero Electric, Lectrix, Benlng
- Our founding team has worked at fintech companies in London where they won a Banking Technology Award for Best Mobile Initiative as well as Indian FinTechs such as Coverfox and Liquiloans.
- The team has extensive experience in credit, investment banking and vendor management. They have graduated from London Business School, Northwestern University (USA), and attained the CFA charter.
React.js
Vue.jsJavascript
HTML/CSSWe are looking for a talented Frontend Engineer to join our scrum team, in charge of developing Aqua's management console - a multi-component system with many responsibilities, performing various background jobs and large-scale data processing; supplying REST APIs, a web based UI and more.
In this role, you will take part in further development of our management console, building visually appealing UI for our Cloud Native security solution. You will be translating UI/UX design wireframes to actual code that will produce visual elements of the application.
At Aqua, you will not be writing code for in-house applications. You will be writing code for large technology companies, banks, government agencies and multi-national chains.
Aqua Security enables enterprises to secure their container-based and cloud-native applications from development to production, accelerating container adoption, and bridging the gap between DevOps and IT security.
We are building a state-of-the-art security platform for large enterprises in the exciting and innovative new field of software containers. Our systems are deployed on thousands of customer servers around the world. A distributed system to watch over distributed systems!
Our product is composed of multiple components, mostly installed on-premise in our customer's cloud environments, but also has SaaS components, plugins for various CI/CD systems and many more. Almost everything runs inside containers. It is written in Go - an exciting new language from Google, and heavily depends on free software/open source components. Our web UI is currently written in VueJS. We are primarily a Linux company, but our software also supports Windows and Mac. Our R&D team is comprised of both young and experienced developers who love what they do. We are using cutting-edge technologies in an environment that encourages new ideas and experimentation.
Requirements:
- Track record of delivering various features in large-scale applications or core systems with at least 5 years of experience. If you've written UI code in big data applications handling multitudes of data or real-time events, you're in.
- Experience writing multi-component systems or micro-services, with architectures requiring efficient inter-application communication.
- Experience writing UI code in a high-level language such as Angular, Vue, or React etc. If you're already writing Vue code, that's a big plus.
- Proficient with HTML, CSS, JavaScript to make ensure a superior customer experience. If you dealt with asynchronous processing, partial page refresh or DOM traversal and manipulation, you are in!
- Experience with CSS pre-processor such as: SaSS or Less- a must
- Familiarity with a state management library like: Vuex, Redux - a must
- Experience with Quasar framework – an advantage
- Experience with Webpack – an advantage
- Experience with container platforms and orchestrators such as Docker, Kubernetes and OpenShift is a plus. If you can name one way in which a container is different than a regular process, you're golden.
- Are you a free software/open source nerd? Do you maintain open-source projects? Are you a Hacker News reader? well do we have the job for you!
-
Sindhuri Lanka Lanka was given a GO!
- Performing an end-to-end recruitment process of identifying the job vacancy, analysing the job requirements, sourcing apt candidates from various platforms, reviewing applications, screening, shortlisting and selecting the right candidate.
- Update our internal databases with new employee information, including contact details and employment forms
- Conduct employee onboarding and help organize training & development initiatives
- Gather payroll data like leaves, working hours and bank accounts
- Undertake tasks around performance/productivity management & improvement of all employees
- Organize half yearly employee performance reviews
- Maintain employee files and records in electronic and paper form
- HR Generalist with experience of 1-2 Year/s, preferably in a IT / Technology Company.
- Strong interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Thorough knowledge of employment- related laws and regulations.
- Extensive knowledge of HR policies and systems.
- Ethical, respectful, and able to deal with confidential and sensitive matters.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Must have thorough industrial knowledge.
- Professional approach to time, costs and deadlines.
PHP
CodeIgniterHTML/CSS4 to 5 years exp,
API building for apps,
Knowledge of retrofit, AWS
HTML/CSS- A graphic design qualification or similar.
- Portfolio with design projects.
- Proven work experience as a graphic designer.
- Working experience with image design tools (e.g. Photoshop and Adobe Illustrator, corel draw).
- A keen eye for visual details.
- Aesthetic skills.
- Ability to meet deadlines and collaborate with team members.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon