customer support executive

Responsibilities:

• ACCOUNT MANAGEMENT and OPERATIONS

• Handles day-to-day administration of accounts independently in coordination with the team. Ensures timely execution of work

• Understands clients' requirements in functional as well as business aspects to execute campaigns.

• Generate campaign/project proposals, pricing as well as critical path

• Maintains relationship with key individuals (project owners) at middle management levels of the client organization

• Develops a thorough understanding of brands • Ensures seamless execution of client campaigns, prioritizes resources, and keeps Reporting manager and other groups well informed of progress and changes • Participates in interactive strategy Developmnent with the Strategy Team 

Skills:

• Should be able to build strong client relationships

• Should be able to build strategic partnerships

• Client assessment skill

• Excellent Communication Skills

• Decision rnaking skills

• Planning and Organizing Skills 

If interested kindly share updated cv at hitanya(at)zohomail(dot)in

1. Design, develop, and maintain data pipelines using Azure Data Factory

2. ⁠Create and manage data models in PostgreSQL, ensuring efficient data storage and retrieval.

3. ⁠Optimize query performance and database performance in PostgreSQL, including indexing, query tuning, and performance monitoring.

4. Strong knowledge on data modeling and mapping from various sources to data model.

5. ⁠Develop and maintain logging mechanisms in Azure Data Factory to monitor and troubleshoot data pipelines.

6. Strong knowledge on Key Vault, Azure Data lake, PostgreSQL

7. ⁠Manage file handling within Azure Data Factory, including reading, writing, and transforming data from various file formats.

8. Strong SQL query skills with the ability to handle multiple scenarios and optimize query performance.

9. ⁠Excellent problem-solving skills and ability to handle complex data scenarios.

10. Collaborate with Business stakeholder, data architects and PO's to understand and meet their data requirements.

11. Ensure data quality and integrity through validation and quality checks.

12. Having Power BI knowledge, creating and configuring semantic models & reports would be preferred.

• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

 Skills and Competencies:

• Proficiency with JavaScript, TypeScript, HTML and CSS
• Fundamental Knowledge of an SPA (Single page application)
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Ability to provide SEO solutions for single page apps
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Writing non-blocking, optimized, reusable and scalable code
• Creating custom, general use modules and components which extend the elements and modules of core Angular
• Experience with building the infrastructure for serving the front-end app and assets
• Architecting and automating the build process for production, using task runners or scripts
• Creating configuration, build, and test scripts for Continuous Integration environments
• Proficient understanding of code versioning tools such as git is required
• Excellent presentation, problem-solving and team working skills

Qualification and Experience:

• B.E. / B. Tech. / MCA / PGDCA / M.Sc. (CS) /M.E. / M. Tech
• At least 2 years of experience in Web Application Development with Angular/React
• Proven expertise in testing of application software to assure accuracy, integrity, completeness to achieve desired results
• Experience with AngularJS (v1.x.x) would be a value-add

• Expertise with NodeJS (extensively using ExpressJS) and databases like MongoDB or MySQL
• Comfortable with developing MVC architecture-based code
• Skilled in implementing security features across the applications and components
• Skilled with code optimization techniques
• Strong troubleshooting techniques
• Strong defect resolution process for minimized latency
• Familiarity with confluence management like JIRA/Trello/Youtrack

• Networking fundamentals, prior working experience in network technologies and protocols
• Tools usage - Code quality, Memory/CPU profiling tools
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle, docker container usage and LDAP is a plus

Role: Project Manager

Experience: 8-10 Years

Location: Mumbai

Company Profile:



Exponentia.ai is an AI tech organization with a presence across India, Singapore, the Middle East, and the UK. We are an innovative and disruptive organization, working on cutting-edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision-making to improve productivity, quality, and economics of the underlying business processes. Currently, we are rapidly expanding across machine learning, Data Engineering and Analytics functions. Exponentia.ai has developed long-term relationships with world-class clients such as PayPal, PayU, SBI Group, HDFC Life, Kotak Securities, Wockhardt and Adani Group amongst others.

One of the top partners of Data bricks, Azure, Cloudera (leading analytics player) and Qlik (leader in BI technologies), Exponentia.ai has recently been awarded the ‘Innovation Partner Award’ by Qlik and "Excellence in Business Process Automation Award" (IMEA) by Automation Anywhere.

Get to know more about us at http://www.exponentia.ai and https://in.linkedin.com/company/exponentiaai 

Role Overview:

·        Project manager shall be responsible to oversee and take responsibility for the successful delivery of a range of projects in Business Intelligence, Data warehousing, and Analytics/AI-ML.

·        Project manager is expected to manage the project and lead the teams of BI engineers, data engineers, data scientists and application developers.

Job Responsibilities:

·        Efforts estimation, creating a project plan, planning milestones, activities and tracking the progress.

·        Identify risks and issues. Come up with a mitigation plan.

·        Status reporting to both internal and external stakeholders.

·        Communicate with all stakeholders.

·        Manage end-to-end project lifecycle - requirements gathering, design, development, testing and go-live.

·        Manage end-to-end BI or data warehouse projects.

·        Must have experience in running Agile-based project development.

Technical skills

·        Experience in Business Intelligence Data warehousing or Analytics projects.

·        Understand data lake and data warehouse solutions including ETL pipelines.

·        Good to have - Knowledge of Azure blob storage, azure data factory and Synapse analytics.

·        Good to have - Knowledge of Qlik Sense or Power BI

·        Good to have - Certified in PMP/Prince 2 / Agile Project management.

·        Excellent written and verbal communication skills.

 Education:

MBA, B.E. or B. Tech. or MCA degree

• Driving marketing programs that are highly targeted basis content affinity of relevant segmented audience cohorts
• Building and scaling acquisition programs that target consumers as well as experience in media planning across a broad online media mix
• Managing all efforts and goals on organic and digital paid media: SEO, SEM, Display, Paid Social, Affiliate, Direct buys etc.
• Serving as the strategic lead for programmatic display, especially the Double Click suite
• Driving campaigns from planning to execution and beyond to meet key performance metrics
• Determining key metrics, constantly reducing operational costs, and measuring the success of performance strategies
• Constantly optimizing marketing activities to improve return on investment
• Allocating budgets and analyzing and recommending modifications to ad spends
• Managing ROI in line with the business/management expectations
• Driving and managing marketing budgets and campaigns for driving user growth through various Digital SME channels

What you need to have:

Pattem digital has opened its door for immediate job Openings For Lead WordPress Developer.

We are watching out for more experienced, motivation and innovation-driven WordPress Developer smeared by sheer delight and excitement to join our fast-growing engineering and development team.

The WordPress Developer would hold the responsibility to design and develop WordPress themes, plugins, and websites.

You would be the voice of many programming languages (HTML5, CSS3, JavaScript and PHP) at Pattem Digital as our WordPress Developer. Being design sensible (Understanding core design principles and industry-oriented practices) is mandatory. They should be able to grapple with all the design, planning, deployment, and development aspects as this would be required for any WordPress Developer Jobs in Bengaluru.

• As a Senior WordPress Developer, you will be taking responsibility to develop high performing, highly scalable, customized themes, and plugin apps for WordPress.
• Attention-to-detail with a marathon experience in coding multiple pixel-perfect responsive layouts using Photoshop, Adobe XD files, or Illustrator.
• Deeper roots in web development technologies.
• Collaborate with project managers, designers, and developers to develop aesthetically appealing, user-friendly, and trendy websites and apps.
• Improve your skill sets and to keep an eye on the cutting edge technologies in web development.
• Bring best practices into the picture and eliminate inefficient practices by leveraging our technical workflows.

• A programming maverick with a minimum of 1-4 years of expert development skills with WordPress, PHP,  jQuery, HTML, CSS, and JavaScript as a Lead WordPress Developer.
• A good grasp over PHP objects and classes with a knack over Advanced Custom Fields
• Proficiency with the CSS preprocessors like SASS and command line for streamlined development (Git, Gulp, etc.)
• Knowledge of interacting with RESTful APIs and formats like JSON and XML
• Experience using JavaScript frameworks or libraries such as React, Angular, etc is a plus
• Ability to code without any bluffs
• Known within their team (and elsewhere) for their problem-solving skillset
• Have a hawk eye for UX design
• Self-motivated individual with a goal-driven personality
• Strong communication skills with an inborn (or developed) talent to demystify complex issues and answer all the questions of your fellow developers, designers and management members in a clear manner

• Amazing workplace and colleagues in the IT corridor of Bangalore
• Competitive salary at par with the best in the industry
• Immense exposure to new technologies

• Managing the entire spectrum of finance including Financial Planning and Analysis,
• Accounting, Treasury, Taxation, Capex, OPEX, AP, AR, partner reconciliations etc.
• Lead annual budgeting; monthly re-forecasting and ad-hoc based reporting.
• Support business from a financial viewpoint including profitability analysis, margin profiling and other financial analytics needs
• Successfully partnering with the business and streamline/automate the finance process
• Manage all taxation and compliance activities.
• Prepare investor metrics and participate in building investor presentations.
• Manage internal and external auditors & responsible for handling of audit of the financial statements
• Responsible for implementation of accounting and reporting changes as per latest financial standards

Ideal Candidate:

• Chartered Accountant with 5-8 years of experience
• You should be ideally coming from an e-Commerce/digital economy background or should have worked within e-commerce/digital economy for a substantial part of your overall experience
• Team handling experience
• You should possess influential communication, interpersonal and negotiation skills
• You should have an experience of ensuring deliverables under short deadlines.
• Good working knowledge of Indian accounting standards and Indian taxation, statutory and management reporting is critical to this position.
• You should have the drive to deliver above and beyond the call of duty and must possess a solution oriented and ambitious attitude.
• Strong Business and commercial acumen
• Analytical and problems Solving