Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Key Responsibilities
- Assist in the installation, configuration, and maintenance of network hardware and software.
- Support and troubleshoot LAN/WAN networks, routers, switches, and firewalls.
- Monitor network performance and ensure system availability and reliability.
- Collaborate with senior engineers to implement network solutions and upgrades.
- Maintain documentation of network configurations, diagrams, and procedures.
- Provide first-level support for network-related incidents and service requests.
- Assist in performing network security assessments and implementing best practices.
- Participate in network capacity planning and performance tuning.
- Support network-related aspects of IT projects and deployments.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Certification: Valid CCNA (Cisco Certified Network Associate) is mandatory.
- Experience: 2-4 years of experience in network administration or support roles.
- Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, routing and switching.
- Familiarity with Cisco IOS and command-line interface (CLI).
- Basic understanding of network security concepts and firewalls.
- Excellent troubleshooting and analytical skills.
![[x]cube LABS](/_next/image?url=https%3A%2F%2Fcdnv2.cutshort.io%2Fcompany-static%2F639877aa0ad87e002533a1c5%2Fuser_uploaded_data%2Flogos%2Fx_whiteB_eeCk0gqs.png&w=256&q=75)
Present, sell and build long term relationships with clients from the territory assigned
Proven experience to build strong C-level relationships in the region
Strong analytical, conceptual, and problem-solving abilities paired with excellent communications skills
Manage the end-to-end sales process.
Gather RFP’s, RFQ and RFI’s from potential prospects and respond after qualifying them
Nurture prospective leads through engagement.
Identify sales prospects and be able to build a strong pipeline with forecasts.
Collaborate with Inside Sales, Marketing and Product team.
Nurture the prospective clients on industry trends and innovative solutions for the key challenges across the ecosystem
Prepare presentations, proposals and sales contracts
Execute a sales process that validates and qualifies the technical and business requirements of the customer in order to close the business on a timely basis.
Strong operational and analytical abilities. Metric driven, comfortable in working with data to draw and share insights with stakeholders
Minimum 6-8 years experience in software sales
Experience working for the US market
Proven track record for reaching revenue targets, negotiating contracts, building client relationships, account management and lead generation capabilities.
You must have the experience of managing an annual sales quota of $1M or more.
Outstanding presentation, communication and negotiation skills.
Experience selling digital solutions to multiple industry verticals is a plus.
Experience working with a mid sized systems integrator would be a plus
MBA/PGDBM with relevant experience
React.js
Javascript-
· 3+ years of software engineering experience primarily leveraging ReactJS. · Strong engineering and technical background with demonstrable enterprise development experience using ReactJS and RESTful APIs. · Deep understanding of JavaScript/Typescript, HTML5 and CSS. · Experience using Redux, Web Workers and PWAs. · Experience with continuous integration and build (CI/CD) process & tools. · Proven ability to quickly understand functional requirements and technical concepts. · Experience with TDD and familiarity with testing frameworks, ideally Cypress, Selenium and PACT. · Exposure to mobile development via React Native an advantage. GitHub portfolio an advantage.
HTML/CSSJavascript
jQueryJob Summary:
We are looking for a highly skilled Shopify Developer with strong expertise in HTML, CSS, JavaScript, jQuery, Shopify Liquid, AJAX, and API integrations. The ideal candidate will be responsible for designing, developing, and maintaining Shopify stores while implementing custom features and integrations to enhance the user experience and optimize performance.
Key Responsibilities:
- Develop and customize Shopify themes using Liquid, HTML, CSS, JavaScript, and jQuery.
- Implement AJAX functionalities for seamless user interactions.
- Integrate third-party apps and APIs to extend store functionalities.
- Optimize Shopify websites for speed, performance, and SEO best practices.
- Develop custom Shopify apps and solutions as per business requirements.
- Debug and troubleshoot Shopify-related issues, ensuring a seamless user experience.
- Work closely with designers and stakeholders to bring creative concepts to life.
- Maintain and update existing Shopify stores as needed.
Required Skills & Experience:
- Strong proficiency in HTML, CSS, JavaScript, and jQuery.
- Expert knowledge of Shopify Liquid and theme development.
- Experience with AJAX and API integrations for Shopify.
- Familiarity with Shopify’s REST & GraphQL APIs.
- Understanding of Shopify’s checkout, payment gateways, and cart functionalities.
- Knowledge of version control systems like Git.
- Strong problem-solving skills and ability to debug complex issues.
Adobe IllustratorJob Brief:
Our company is seeking a skilled Graphic Designer Lead to create captivating and brand-aligned graphics across various media. The ideal candidate should have 3-5 years of experience in graphic design and be proficient in Adobe Photoshop, Illustrator, and other graphic design software. The candidate should have a deep understanding of current design trends, be able to work in a fast-paced environment and meet tight deadlines. As a Graphic Designer, you will work closely with copywriters and the creative director to develop, create, and implement visual designs for our digital products.
Responsibilities:
• Develop creative and original design concepts and ideas that align with the company's brand and message, using different styles, techniques, and mediums.
• Design and create original artwork for digital products such as web pages, social media platforms, emailers, notifications, and other digital media.
• Ensure that all graphics, illustrations, and layouts are visually appealing and on-brand.
• Collaborate with internal teams, including product development and marketing, to conceptualize and create graphics and illustrations to use in our digital products.
• Communicate and present conceptual ideas and design solutions effectively to the team and stakeholders.
• Follow the product design and illustration guidelines, as well as extend the existing design and illustration styles.
• Manage the development, delivery, and publishing of graphics across all digital platforms, ensuring timely delivery.
Requirements:
• Bachelor's degree in Graphic Design or related field.
• 3-5 years of experience in graphic design, with at least 2 years of leadership experience.
• Proficient in Adobe Photoshop, Illustrator, and other graphic design software.
• Experience or knowledge of a wide spectrum of marketing channels - Facebook & Instagram ads and engagement posts, emailers, notifications, etc.
• Exceptional creativity, innovation, and a deep understanding of the latest design trends.
• Ability to identify and define visual design issues and solutions.
• Accuracy and attention to detail.
• Ability to work methodically and meet deadlines.
• Ability to create cartoony and stylized styles for social media platforms and marketing purposes.
If you are a highly creative and innovative Graphic Designer with leadership experience and a passion for creating engaging visuals, we encourage you to apply for this exciting opportunity!
.NET
C#JQuery,Angular, PostgreSQL
With the ever changing scenarios in the field of web and Information
Technology, software developers have constantly reinvented and updated
themselves in order to stay ahead of the competition and perform well in
this line of work. For this one also should possess knowledge about a
number of programming languages in order to carry out their tasks
efficiently.
Major responsibilities of a Dot net Developer includes :
- Analysing and gathering requirements for the framework and creating a
design for the final software output.
- Understanding the life cycle of software and determining any changes
that may be needed as per the observations and feedback of software
testing professionals.
- Developing the web based software using computer programming languages
such as Asp.net, Sql Server, MVC, Entity framework,Jquery.
- Creating and maintaining the http://ASP.NET" target="_blank">ASP.NET MVC based websites and their web
applications as per the initial guidelines of the client.
- Making changes to existing web applications according to the feedback
received from the end users or clients. In some cases, changes are also
made in order to update the application's compatibility with the latest
operating systems.
- Testing the applications and websites on different web browsers to
ensure a standard user experience for the clients across all platforms.
- Deploying applications on client server.
- Training the end user or client on the final product as well as
providing technical support whenever required.
- Finding information about latest technologies that aid in the
development of core web applications and enhance their features in the
long run.
- Ensuring the compatibility of the websites with newer software or
operating system version.
PHP
LaravelWe are looking for a technology leader that can lead a group that builds and runs a product. We are a product company so we develop, manage and grow our own products. Our key objectives include acquiring clients and growing our user base. Product development is an ongoing process.
We need a leader that has experience in developing technologies but also understands how to leverage 3rd party platforms. Integration into FB and Google systems are critical to our success.
We operate in the Marketing technology world. Understanding marketing data is a key requirement. The great opportunity of this position is that the Team Lead gets to design and participate in the entire product cycle. We manage our own product, marketing and sales process within the company.
We Work globally and you ll have a chance to interact with teams in New York, Europe, Latin America and India. We are looking for a software engineer who has played the role of a team lead and who has worked on all phases of SDLC from prototyping to feature delivery and scaling features. A capable result oriented visionary Technology lead with a unique experience in leading high performance development teams, increasing efficiency and productivity while reducing costs. Somebody with the ability to build and run technology platforms, evaluate opportunities and risks and deliver innovative new solutions to meet customer needs. Hands on experience on all facets of software application development, covering deployment, support, quality assurance, customer support, project management and process improvement. Strong planning abilities and setting product and technology strategies in B2C and B2B environments.
Duties/Responsibilities:
- Responsible for leading the team for successful delivery of projects assigned.
- Risk assessments for architectural solutions and proposed systems and technologies; should know how to do module planning and effort estimation.
- Develop overall technical strategy for projects from technical requirements.
- Help in Project planning, progress tracking & delivery verification.
- Keep track of time spent on individual project tasks, provide guidance & advice best technology approach to the team.
- Follow guidelines for quality delivery, project documentation, code management, etc.
- Implement new technologies which are good for business & guide the team members
- Must possess personality to switch tasks and projects frequently as each will have different priorities.
- Meet stipulated deadlines and timelines.
- Work in Agile based project methodology.
- Open for frequent short-term travel to US.
Required Skills/Abilities:
- Having a strong IT experience, minimum 10 years, along with team handling role.
- Expertise in PHP, MVC Frameworks and good technology exposure of at least one framework such as Laravel, Zend etc.
- Expertise in at least one JavaScript framework such as jQuery, AngularJS, React JS etc.
- Excellent exposure with bespoke and open-source technologies (e.g., Drupal/Magento, etc..).
- Sound knowledge of database designing and application architecture planning for Core & MVC projects
- Excellent knowledge of SQL scripting and MySQL database administration
- Sound understanding of OOP and MVC development.
- Must have strong experience in handling International Clients and overseas accounts.
- US Travelled would be preferred.
- Good debugging skills with browser extensions & server tools
- Experience with GIT/Jira/Agile.
- Experience in enterprise level architecture design including server management.
- Experience in handling AWS/cloud/ Dedicated enterprise servers.
- Experience in handling high volume, high traffic sites.
- Strong in technical knowledge and documentation.
- Should be able to think out of the box, solution driven and passionate about the work.
- Ability to communicate ideas and concepts.
NodeJS (Node.js)
MongoDBWhat if, you had a chance to build something iconic?
Presenting Bharat's first of its kind vernacular instant messaging app that is smart & secure - Buzz is an AI & machine learning powered - content-driven instant messaging app tailored to make user secure with more focus on privacy. At Buzz, we are on a mission - to help users be in control of the degree of their digital exposure, with a goal to create a space as India's first smart instant messaging platform among dominating foreign players.
And this is just the beginning :
With our eyes set on the future, we are looking for an exceptional iOS Developer with must have excellent experience in Socket.IO, to help us realise, build and scale our offering, who possesses a passion for technologies to the limits and will work with our team of talented engineers to design and build the next generation of our application.
iOS Beta already launched.
What you'll get :
Compensation in terms of EQUITY ONLY, salary only once we raise funds. This is more of a hands-on role especially in the initial stages of the company. Part-time would also temporarily work.
We are looking at passionate people with entrepreneurial spark and a hustler.
People who are deeply passionate of solving user problems in social networking space and vision of making an Indian product to be used by billions worldwide must only apply.
- A unique opportunity, unlike anything you have experienced before.
- Flexible timings & work from home
- A friend for life.
What matters to us : 1) Attitude > 2) Skill > 3) Experience > 4) College
Who are we looking for?
Key Responsibilities :
- Driving innovations in the product constantly to remain ahead of the curve.
- Serve as a thought leader and mentor on technical, architectural, design and related issues.
- Proactively identify architectural weaknesses and recommend appropriate solutions.
- Balance short-term versus long-term actions, strategic versus tactical requirements, while continuing to move forward towards the strategic vision.
- Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.
- Excellent technical issue diagnosis and problem-solving skills
Excellent knowledge of :
1) Node.js
2) Express.js
3) MongoDB
4) Restful APIs
5) Socket.IO
Skills required :
- MS or BS/B.Tech in computer science or equivalent experience from top college.
- Must have experience in working in an Instant messaging service provider.
- Experience working with remote data via REST and JSON
- Experience with offline storage, threading, and performance tuning
- Familiarity with cloud message APIs and push notifications
- Experience with third-party libraries and APIs
- Proficient understanding of code versioning tools, such as Git
- Excellent data structure & algorithm and problem-solving skills.
- Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server-side development.
- Should be an active contributor to developer communities like Stackoverflow, Topcoder, Github.
- Superior organization, communication, interpersonal and leadership skills.
- Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast-growing and start-up workplace.
- Must be a self-starter who can work well with minimal guidance and in fluid environment.
-
Budget max $70/hr
6+ years of working on techno-functional components. -
Experience in Kronos application versions.
-
Experience in configuring Overtime, Grace Period Calculation rules.
-
Experience in configuring waiting period rules for vacation and sick codes for hires/rehires.
-
Experience in building interfaces within Kronos architecture (inbound/outbound)
-
Experience in building reports.
-
Demonstrated strong analytical abilities.
-
Mandatory in Kronos Interface development and troubleshooting, Application security roles, and workflow approvals mandatory.
React.jsJavascriptThe Fullstack Lead should excel in a collaborative, results-driven culture and be able to influence engineers, stakeholders, and leadership on mobile strategies & technologies.
Major Responsibilities:
- Incumbent will be architecting our mypay Portal products and choosing the best technologies, components and subsystems on different server side tech.
- Driving innovations in the product constantly to remain ahead of the curve.
- Serve as a thought leader and mentor on technical, architectural, design and related issues.
- Proactively identify architectural weaknesses and recommend appropriate solutions.
- Collaborate with cross functional teams to solve complex problems and build products spanning across multiple teams to deliver end-to-end products & features.
- Estimates efforts, identifies risks, devises and meets project schedules.
- Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.
Qualifications.
- 5+ Years relevant software development experience, with a Full Stack profile (experience in front-end, back-end, integration, cloud automation and orchestration)
- proficient in Functional & Object Oriented Programming, Design Patterns with expertise in various cloud-native technologies (MySQL, HTML5, CSS3, React.js, Graph QL, etc).
- Knowledge of Nodejs, Javascripts and other programming languages and frameworks is must.
- Experience using Cloud Native CI/CD tools (aws Pipelines/ aws codebuild).
- Experience in test driven development & writing of unit and integration tests is a must
- Demonstrated ability of design and development of applications/ products utilizing a variety of architecture principles, including a microservices serverless
- Experience working in agile teams with demonstrated application of the principles.
- Demonstrable proficiency in developing complex JavaScript applications.
- Must be a self-starter who can work well with minimal guidance and in a fluid environment.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon