
Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

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2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS
3) Experience working with micro-services will be a plus
4) Experience working with JWT and IAM systems will be a plus
5) Experience working with Postman , Swagger will be a plus
6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.
7) Strong operating system knowledge is a plus with knowledge of how to manage threads.
8) Working experience with RabbitMQ , Kafka will be a plus
9) Strong knowledge of JS internals is a must.
You can contact me on nine three one six one two zero one three two
Senior Infrastructure Engineer
The Senior Infrastructure Engineer is expected to be a Subject Matter Expert (SME) covering network infrastructure maintenance and support, with a strong focus on cloud technologies.
This role requires an in-depth understanding of how networks operate and are managed, particularly within a hybrid cloud environment which combines both on-premise and cloud-based resources.
This will entail configuring and managing network components, monitoring network performance to identify and resolve bottlenecks or latency issues, troubleshooting any network problems that arise, and implementing robust security measures to safeguard the network from unauthorised access and potential threats.
Responsibilities
You are expected to:
- Configure and maintain various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN) in both on-premise and cloud environments. New installations may occur in the event of an architectural change.
- Support IT infrastructure-related work, including maintaining internet connections, Wi-Fi access points, network upgrades, office builds, expansions, and relocations, with a focus on ensuring seamless connectivity to the cloud environment.
- Actively participate in engaging with Business Stakeholders, internal IT Teams, and Vendors to manage project outcomes related to infrastructure maintenance and upgrades.
- Lead network infrastructure design for architectural changes and actively participate in operation reviews within the Change Management process.
- Lead and participate in problem-solving efforts, service restoration, minimising downtime and outages across both on-premise and cloud infrastructure.
- Demonstrate technical influence within and outside your team, driving best practices and increasing overall productivity in infrastructure management and security.
- Communicate your ideas effectively to achieve the right outcome for your stakeholders and team.
- Actively drive knowledge sharing and continuous improvement within and outside your organization, particularly in the areas of cloud networking and security.
- Liaise with ISPs and vendors to provide required services and infrastructure, including managing direct network connectivity between on-premise and cloud environments.
- Ensure network infrastructure complies with banking industry regulations and standards, addressing vulnerabilities and maintaining a strong security posture across the hybrid environment.
- Manage and support payment infrastructure connectivity, including SWIFT and BCS FAST payment systems, ensuring secure and reliable connectivity within the cloud environment and to external partners.
Must Have Skills
Required Qualifications
- Bachelor's degree in computer science, software engineering, information technology, or a related field, with 5+ years of experience in a medium to large enterprise infrastructure environment, with significant experience in cloud infrastructure.
- Extensive experience in the design, implementation (for architectural changes and new requirements), and troubleshooting of routing, switching, security (firewalls, VPNs, intrusion detection/prevention systems), and wireless LAN in both on-premise and cloud environments.
- Strong understanding and practical experience with cloud networking services (e.g., VPC, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, Direct Connect or similar cloud connectivity solutions).
- Solid knowledge of security best practices and technologies for both on-premise and cloud environments.
- Project management and ITIL service operation experience, with demonstrable practical skills.
- Willingness to learn new technologies and systems, and the ability to adapt to a fast-paced, changing environment, particularly in the cloud computing landscape.
- Strong customer service and English communication skills, with the ability to prioritise and multitask.
- In-depth knowledge of network infrastructure vulnerabilities and regulatory compliance within the banking industry.
- Good understanding of cloud platforms, such as AWS, Azure, and GCP.
- Holds one or more industry-recognised network or security certifications, such as CCNP, JNCIP, NSE4, NSE5, or cloud-specific security certifications.
Nice to Have Skills
- Experienced in infrastructure automation using scripting languages like Python, Go, Perl, or Bash.
- Possesses a good understanding of Site Reliability Engineering (SRE) principles and practices in the context of infrastructure management.
- Knowledgeable in IaC (Terraform), DevOps and CI/CD practices to optimise infrastructure operations and deployments in the cloud.
- Excellent stakeholder management skills, with the ability to clearly communicate technical concepts to non-technical stakeholders, including cloud infrastructure concepts.
- Embraces a progressive, forward-thinking mindset and a positive attitude towards change and innovation, especially in adopting new cloud technologies and security practices.
Position: Sr. Manager Civil Design -Solar
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
Key Requirements:
Industry Type
· Renewable Energy
Qualificat ions
· Bachelor’s or Master’s degree in Civil Engineering,
Key Skills
· AutoCAD, Civil 3D
Experience
· 8-12 Years’ Experience
Work Location:
· Hyderabad
-B2B-ACCELERATOR, Hybris back-office, Hybris Frontend WCMS cockpit, product
cockpit, Hybris, Hybris core, Hybris Commerce, Hybris Search
Experience working on Java, J2EE, Spring, Web Services (SOAP, REST), Design
Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools
CVS/SVN/GIT Hub
Knowledge of one or more modules: HYBRIS-OCC, HYBRIS-PIM, HYBRIS-
PROMOTIONS
Additional skills in SOA, ESB, JMS
Passionate about writing world-class code
High level of commitment to client satisfaction and agility
Collaborate with others and build positive working relationships
Possess a strong work ethic
Strong written and verbal communication skills
Lead QA: more than 5 years experience , led the team of more than 5 people in big data platform, should have experience in Test Automation framework, should have experience of Test process documentation
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong NodeJs and ReactJS experience
- Advanced knowledge of NodeJS and relational databases
- Understanding of APIs, pagination, searching, sorting
- Experience with building, modifying and extending API endpoints (REST or
GraphQL) for data retrieval and persistence.
- Creating high performance UI etc.
- Experience with SQL and NOSQL databases
- Experience with the full software development life cycle, including requirements
collection, design, implementation, testing, and operational support.
- Experience with scrum or other agile software development methodology.
- Excellent verbal and written communication, teamwork, decision making and
influencing skills.
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically
clients are in California PST Timezone.
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period
Job Summary
We are a young 4 people start-up. Looking for someone who is passionate about working in an early-stage start-up, works hard, takes responsibility and is a fast learner. We would ideally want someone who wants to be invested in the company and its goal, and hence would compensate a part of the salary with ESOPs.
Responsibilities and Duties
>> Designing Campaigns: understanding brand requirements, selecting influencers, designing a content strategy for influencers
>> Campaign Management: executing your designed marketing campaign via influencers, monitoring performance, liaising with the brand/client
>> Community Management: growing the community of influencers, managing influencers, resolving their concerns and training/helping them perform better
About Us
We at Opa Reviews, help brands spread word-of-mouth by activating thousands of micro-influencers to create review content on social media platforms. This voluminous, rich, influential content deserves its own platform to help people shop. Our aim is to be that social review platform.
About Founder
IIT Bombay graduate, 2nd-time entrepreneur, 4 yrs of work-ex in marketing, sales, management consulting and product management
Location:
WeWork, Chromium, JVLR, Powai








