customer support executive

Job Title: Senior SDET / Quality Engineer

Job Overview:

We are seeking a Senior SDET to drive end-to-end product quality across web, mobile, and API platforms. The role involves active participation in Agile ceremonies, defining QA effort, executing manual and automated tests, managing the defect lifecycle, and collaborating closely with Development, Product, and UX teams. You will design, build, and maintain scalable automation frameworks, integrate tests with CI/CD pipelines, mentor junior team members, and support performance testing initiatives.

Must-Have Skills:

• 6–8+ years of experience as SDET / QE
• 4+ years of UI automation experience
• Strong hands-on expertise in BDD (Cucumber), WebDriverIO, Playwright
• Mobile automation using Appium (iOS/Android); XCUITest, Espresso, or Detox
• Proficiency in JavaScript / TypeScript
• API testing experience using Postman, Axios, or REST Assured
• CI/CD integration using Jenkins, CircleCI, or GitHub Actions
• Version control with GitHub or Bitbucket
• Experience with cloud-based testing tools such as BrowserStack, Sauce Labs, or Perfecto

Nice-to-Have Skills:

• Exposure to AWS, GCP, or Oracle Cloud
• Performance testing using K6, LoadRunner, or NeoLoad
• Experience with AI/ML-based testing approaches
• Test management and defect tracking using JIRA, Zephyr, or X-Ray
• Familiarity with additional automation frameworks and testing tools

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Strong knowledge of Android UI design principles, patterns, and best practices.
• Experience with offline storage, threading, and performance tuning.
• Ability to design applications around natural user interfaces, such as “touch”.
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers.
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with cloud message APIs and push notifications.
• A knack for benchmarking and optimization.
• Understanding of Google’s Android design principles and interface guidelines.
• Proficient understanding of code versioning tools, such as Git.
• Familiarity with continuous integration.

Intuitive Cloud is #hiring for Cloud Network Security Specialist.

looking for Immediate Joiner

Open to work on EST Time (6 pm to 3 am IST)

100 % Remote Opportunity

Location: India

• 8+ years of Strong Enterprise networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN, LAN, Firewall, and F5.
• Experience with Cisco hardware and OS : Catalyst switches, ISR/ASR routers, ASA
• Strong practical experience with Palo Alto firewalls is a MUST (VM series, CN series and other DC models)
• Strong understanding of the following Network protocols: BGP, IPsec and IPsec VTI VPN
• Experience and in-depth understanding of TCP/IP packets with ability to analyse captured packets for deep troubleshooting.
• Work closely with the Network architecture, security and application teams to rollout new designs and perform activities for supporting cloud application migration projects.
• Leverage his/her prior experience with Azure and AWS to implement global connectivity Secure solutions.
• Security Architecture: Build Cloud Network Architecture to support Encryption of Data at rest and transit
• Other services such as Guardrail, GuardDuty, AWS shield, CloudFront, AWS Control Tower, Inspector 

Manage end to end recruitment for internal hiring requirements from understanding the role, creating a JD ,job posting, filtering and screening of candidates, conducting interviews, coordination with candidates, verification and joining formalities.

• To perform requirement analysis and oversee the implementation of architectures of project scope
• To provide customized reusable solutions of project, program or operational scope
• To develop high-quality and detailed designs
• To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning
• Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
• Reviewing the work of other developers with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud.  We have our own IoT/AI platform and we provide professional services on that platform to build custom clouds for their IoT devices.  We also build mobile apps, run 24x7 DevOps/site reliability engineering for our clients.

We are looking for a friendly, very hands-on technical, and dependable professional with plenty of experience as a backend & cloud engineer to provide site reliability services to our internal teams and end customers. We expect you to deliver with TOP quality & high speed. You must have experience developing and designing amazing UI screens.

This person MUST have:

• BE Computer Science or equivalent
• Cloud app development experience.
• Strong Troubleshooting and debugging skills
• A strong passion for writing simple, clean, and efficient code.

• 3 years of experience with the Django framework and other backend technologies.
• Knowledge of NodeJS
• Experience with building, modifying, and extending API endpoints (REST or GraphQL) for data retrieval and persistence.
• Understand how to use a database like Postgres (preferred choice), SQLite, MongoDB, MySQL.
• Experience creating high-performance applications.
• Experience with messaging and broker tools - Rabbitmq, MQTT
• Experience with SQL and NoSQL databases
• Experience with the full software development life cycle, including requirements collection, design, implementation, testing, and operational support.
• Knowledge of web services
• Proficient understanding of code versioning tools Git.
• Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
• Experience managing AWS infrastructure.
• Hands-on experience in Linux environment.
• Basic understanding of Kubernetes/Docker orchestration.
• Manges existing infrastructure/Pipelines/Engineering tools (On-Prem or  AWS) for the engineering team (Build servers/Jenkins nodes etc.)
• Experience with scrum or other agile software development methodology.
• Excellent verbal and written communication, teamwork, decision making and influencing skills.
• Handle customer calls/emails regarding technical issues for end-users.
• Strong communication skills
• Attention to detail.

Experience:

• Min 3 year experience

Location:

• Ahmedabad Office Or,
• Work from home

Timings:

• 40 hours a week with a rotational shift every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives, etc.
• We don't believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 30 days notice period

Delivery Manager

Job Description

1. Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
2. Develop scope and budget for projects
3. Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
4. Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
5. Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
6. Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
7. Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
8. Perform resource allocations and workload assignments according to project requirements.
9. Report project status to customers and develop required project documentation.
10. Serve as primary contact across all the projects being handled and concerns in assigned accounts

Must have skills:

1. 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
2. Basic understanding of application development technologies like Python, ML, API Integration, etc.
3. Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
4. Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
5. Proven track record of building positive and productive working relationships with customers for business growth
6. Ability to analyze and troubleshoot issues in a timely fashion
7. Ability to identify process improvements to achieve cost-effectiveness and time-saving
8. Proven ability to operate with authority and take critical business decisions to meet customer expectations.
9. Should have exceptional communication skills (verbal and written) in English

Essential Personal Attributes:

1. Must be a strong relationship builder with experience within managing all stakeholders
2. Interest in emerging technologies and how they can be applied to drive business outcomes
3. Demonstrated commercial and business focus
4. Negotiation and influencing skills utilizing a consultative approach
5. Ability to multitask and prioritize work to meet timeframes
6. Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
7. Ability to communicate technical information to non-technical colleagues and clients.
8. Excellent stakeholder management and reporting skills
9. Must be able to translate technical environments into business language
10. Strong commercial acumen

• We are looking for a very Senior or Lead backend engineer with specialization in .NET technologies.
• This is an exciting opportunity to build a clean and modern framework for a customer-facing ecommerce product. You will be part of a product team in San Francisco, USA and Bengaluru, India.
• If you are passionate about building scalable services, you are well-versed with web technologies like MVC, you enjoy working with super smart people that you can learn from and contribute to their knowledge – this is the perfect position for you.
• You should have prior experience in leading engineering projects in an Agile environment, i.e. work with Product Managers to convert product specifications to technical specifications; design and code for complex features; ensure clean code is delivered by team.
• Our core application is used by 100,000+ paying customers, so there's lot of opportunity to make direct impact.

Requirements: ·

• 5+ years of experience in .NET and C#
• Expertise in developing services (SOAP-WCF and REST)
• Expertise in web development frameworks like ASP.NET MVC
• Good knowledge of database concepts and Microsoft SQL Server
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Experience working in any of the JavaScript frameworks like Ember.js, AngularJS or ReactJS is a bonus.
• Strong analytical and troubleshooting skills;
• Bachelors or Master’s degree in Computer Science (or equivalent).
• Note: Bangalore Office at WeWork-Bellandur.
• Salary will be on-par with best in Bangalore.

• Planning, budgeting and forecasting
• Developing a framework and providing guidance on planning, budgeting and forecasting to various functions and businesses and ensuring adherence to corporate guidelines
• Performing financial reporting, ad-hoc business analyses and financial modelling
• Presenting recommendations to category leadership on strategic decisions and planned future initiatives
• Providing controllership to the business and building processes that augments transparency and improves controls
• Validating scenario analysis/simulations/ ‘what if’ analysis prepared by Functional Heads/ SBU Heads
• Historical trend analysis of capital and operating expenditures for budget creation and decision support
• Consolidating and monitoring annual budgets and forecasts received from various functions and SBU Heads
• Facilitating financial reviews with business group and working with category leader to ensure effective finance and cost management
• Managing financial planning and analysis, forecasting product lines using the key input levers to the business– pricing, selection and convenience
• Facilitating weekly/ monthly/ quarterly reviews (MBR, QBR) with data analysis and follow through with category leader on actionable items for improving business metrics over a period of time
• Providing commentary for budget vs. actual result variations

What you need to have:

• Qualified CA/ICWA with 3+ years of post-qualification experience
• In-depth knowledge of costing, reconciliation, planning, budgeting and forecasting
• Experience developing financial reports and metrics