Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us: Codebrahma Tech Solutions is a leading provider of innovative IT solutions, dedicated to delivering cutting-edge technology and exceptional service to our clients. We are seeking a proactive Business Development Executive to join our IT sales team and drive business growth.
Job Summary: The Business Development Executive will be responsible for identifying new business opportunities, building client relationships, and driving sales of our IT solutions and services. This role requires strong sales skills, excellent communication, and a deep understanding of the IT industry.
Key Responsibilities:
- Identify and research potential clients and market segments.
- Develop and implement effective sales strategies to target new clients.
- Generate leads and build a strong pipeline of potential customers.
- Conduct sales presentations and product demonstrations to prospective clients.
- Develop and maintain long-term relationships with clients.
- Negotiate contracts and close sales to meet or exceed targets.
- Collaborate with the marketing and technical teams to align sales strategies with company goals.
- Track and report on sales activities, opportunities, and progress.
- Stay informed about industry trends, competitive landscape, and emerging technologies.
Qualifications:
- Bachelor's degree in Business, Marketing, IT, or a related field.
- 2+ years of experience in business development or sales, preferably in the IT industry.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong knowledge of IT solutions and services.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in using CRM software and sales tools.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
Preferred Skills:
- Experience with digital marketing and lead generation techniques.
- Familiarity with data analytics and reporting.
- Knowledge of industry-specific sales strategies.
Why Join Us:
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
- Engaging and collaborative work environment.
Codebrahma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Go Programming (Golang)
Kubernetes
DockerAbout the Role:
As a part of the Tech team, you will be involved in solving technical challenges, working with modern databases and systems, design and architecture of components/services, and handling highly critical secure data.
Responsibilities:
- You’ll be working on our P2P and cryptocurrency exchange platforms to build more features around it.
- Understand the way current users interact with the chatbot and how to optimize the existing content.
- WazirX being a financial product, you’ll be involved in building tools to make our user’s data more secure.
- You will be working on blockchain technologies
- You will help maintain code quality and organization.
- We expect you to learn about new software technologies, and proactively look for ways to make WazirX better.
You'll be a good fit if:
- You’ve got 3 to 6 years of development experience.
- You’re an expert in writing background tasks, test-driven development.
- You’re an expert in Golang
- You’re good at understanding and implementing multithreaded environments to improve the speed of the execution
- You enjoy collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
- You’re committed to quality, and your code solves more problems than it creates ;)
Angular (2+)
.NET
HTML/CSS
JavascriptJob Title: Backend Engineer .net + node
Job Location: Remote
Job Type: Full-time
Experience Level: 5+ Years
Location: Bangalore
About
Subscription Factory BV is an ambitious company based in The Netherlands. The Subscription Economy has more than 10 years of experience in subscription management and helping SAAS, ICT and E-Commerce companies transform and automate their existing business models.
This ‘best of breed’ knowledge and expertise in the Subscription Factory helps companies to join the subscription economy and to be successful in their business. Our key supported solution is Zuora: the number 1 leading subscription billing platform.
Cyphertree Technologies represents subscription factory operations in India
Subscription Factory: https://subscriptionfactory.com/
Cyphertree Technologies: https://cyphertree.com/
Job Description:
We are looking for an experienced back-end engineer to join our dynamic development team. As a Backend Engineer, you will play a pivotal role in designing, developing, and maintaining the backend components. Your expertise in a wide range of technologies, including Nodejs, .Net, and Azure. If you are a highly skilled developer with a passion for creating comprehensive web solutions, we encourage you to apply for this position.
Responsibilities
- Design, code, test and manage various applications.
- Collaborate with the engineering team and product team to establish the best products
- Follow outlined standards of quality related to code and systems
- Develop automated tests and conduct performance-tuning
- Architect, develop and maintain high-performance, fault-tolerant and scalable cloud-hosted service using NodeJS or .net
- End-to-end responsibility to continuously create and monitor the services you build
- Guide team members in handling complex issues
- You will also be responsible for database schema design and development of migration scripts
- Experiment with new technologies and ideas and help shape our stack and processes
Skills and experiences we are looking for
- Expertise in .net and nodejs is a must.
- Expertise in Angular and React is a must.
- Expertise in Zuora is a must.
- A minimum of 5 years of professional experience in backend development.
- A minimum of 3 years of professional experience in Frontend development.
- Strong problem-solving skills and the ability to work collaboratively within a development team.
- Excellent communication skills for effective collaboration and project discussions.
- Backend web application development with expertise in handling large and complex client-server architecture
- Experience with breaking up a monolithic application/services into microservices
- Problem Solving: Business intuition that informs right-sized solutions, thoughtful trade-offs, and game-changing innovation
- Communication: Clear, inclusive communication with both teammates and non-technical partners
- Leadership: A track record of strong ownership, initiative, tenacity, integrity, and humility
- Education: Bachelor's degree in Computer Science or equivalent technical degree or equivalent experience
Salary range - 20L - 30L
PHPResponsibilities:
- Writing and maintaining the modules of Magento 2.X EE websites;
- Write clean, modular, robust code to implement the desired requirements with little or no supervision;
- Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround;
- Contribute ideas for making the application better and easier to use;
- Create reusable components, which can be configured for different projects;
- Create test plans and perform thorough quality analysis on the code before go live;
- Research on new integration and plug-in capabilities.
Adobe IllustratorArtium Academy is India’s leading online music education platform that makes learning fun yet result-oriented using modern performance-driven methods, and accessible to people of all ages. Artium offers 1:1 personalized music learning to Indians across the globe, across both Vocals and Instruments. Artium is building the gold standard for music education, with the performance-based music curriculum designed and certified by music maestros such as Sonu Nigam, Shubha Mudgal, K S Chitra, Aruna Sairam, Ananth Vaidyanathan, Luis Banks, Raju Singh etc. We are backed by leading Venture Capitalists like Chiratae, and Anicut Capital and esteemed angels like Varun Alagh, Co-founder & CEO, Mamaearth, Mohit Gupta, Co-founder, and Zomato, to name a few.
What impact can you make…
We are looking for a Visual Designer who will work on Online and Offline marketing projects, all aimed at supporting marketing campaigns and offering users compelling and engaging visual experiences across touch points. You'll craft elegant visual solutions to solve abstract problems and work with marketing, content and product teams.
You may be a good candidate for this role if…
• You have 2+ years’ experience working on visual or graphic design projects for a consumer brand, in a fast paced high growth environment. You have a strong portfolio of work to showcase.
• You design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines.
• You are adept at designing marketing and promotional materials including digital ad creatives, emailers, social media creatives, newsletters, banners, posters and illustrations maintaining high productivity, quality standards and meeting turnaround time targets.
• You have an understanding of the basic principles of visual design and proficiency in Adobe creative suite (Photoshop & Illustrator). You will have an added advantage if you are comfortable with Canva and InDesign.
• You exhibit an ability to follow creative lead as expected, and also contribute to push the creative envelope in a constructive, memorable way with the customer in mind.
• You are a continuous learner, creative, analytical and comfortable coordinating with stakeholders working on the same projects.
What you get to work with…
• A diverse team with decades of experience in running music businesses and building digital-first products, both as entrepreneurs and operators. The leadership team comes from world-class companies like American Express, KKR, Amazon, Honeywell, Universal Music and OpenText to name a few.
• Opportunity to board a rocketship that is redefining the Indian music curriculum. We are building the gold standard of music education.
• A uniquely awesome team culture that rewards creative problem-solving, decision making, and experimentation.
• Opportunity to be a part of Artium’s 1 to many journey and build the Social and Content marketing functions ground up.
What We Offer You
• Hike on your Current CTC + Performance-Based Stock Options
• Become a part of the Pilot Batch and cherish the opportunity of witnessing and even contributing to the setting up of the systems & processes.
• Make consistent, significant opportunistic contributions, and be privileged to grow with the company at a rampant speed
• With a flat hierarchy, enjoy the liberty of working directly under the guidance of stellar leaders.
EnKash is a leading corporate spends management and Payments Company. EnKash’s platform helps
businesses manage their payables, receivables, corporate cards & expenses. Businesses can manage
& control their spends in a completely DIY environment. EnKash serves both, financial institutions
and businesses with an objective to bring operational efficiencies and savings in business payments
flow.
EnKash is a leader in value creation for businesses, especially SMBs. Over the past four years EnKash
has delivered savings to more than 65000 users by digitizing their processes. The best part is EnKash
works as a layer on businesses’ existing softwares and banking relationships, building state of the art
experience and accessibility. This is combined with the ease of access to credit, purpose-based cards,
end use monitoring, customisable approval workflows and integrations with leading banks and
accounting platforms, is set to ease the journey for our SMBs.
The management and founding team at EnKash come with 100+ years of experience in paymentsbanking domain and have been instrumental in bringing many firsts to the ecosystem. EnKash is
based out of India with its offices at Mumbai, NCR, Pune and Bengaluru.
While being a leader in Indian ecosystem, EnKash often gets compared with global peers like Ramp,
Spendesk, Pleo, Payhawk, Soldo, Lithic, Marqeta, bill.com and a combination of their compelling
business models.
EnKash is a series B funded company with some marquee investors on board.
Feathers in the cap:
· Winner: India Fintech Awards 2020 by NASSCOM
· Best B2B Solution provider of the year, 2020 at Payments & Cards Summit.
Responsibilities:
- Manage each project's scope and timeline
- Coordinate sprints, retrospective meetings and daily stand-ups across teams
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications (e. g. from customers or stakeholders)
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members own' the product and enjoy working on it
- High level understanding of various tech stacks, basics of API and microservices
Requirements:
- Leadership, Decision-Making skills.
- Responsibility.
- Effective communication.
- Attention to Detail.
- Task Delegation.
- Comfortable with participatory management.
JOB SUMMARY
Work on the website, enterprise applications (multichannel), embedded product UI’s
- Translate high-level design requirements into wireframes and engaging, intuitive, and functional user interfaces
- Ability to execute visual designs at all stages of the project. From conceptual to finalization and handover
- Ability to create visual design concepts, style guides, and design documents
- Conduct expert/heuristic evaluation reviews of the products and services. Providing design recommendations.
- Collaborate with product management and engineering teams to implement innovative solutions
- Work closely with the developer team, manage and maintain designs to meet customer needs, validate and ensure delivering world-class experiences
- Participate in design discussions and collaborative sessions with teams and stakeholders, offering and providing feedback on concepts and ideas to evolve the experience
- Create mood boards, mind maps and be a part of brainstorming sessions
- Deliver high fidelity schematics, workflows, interaction storyboards, and design deliverables that guide creative, content, and development efforts
- Be a productive and additive teammate, actively helping leaders and peers to raise the bar while also capitalizing on ideas from others
- Knowledge of Mobile, Tablet, and Desktop design constraints and patterns
What are we looking for?
Qualifications and Skills:-
- A talented UI/UX Designer with a keen eye for details, a storyteller, and a problem solver
- Excellent understanding of typography, Color, Layout
- Strong verbal and writing skills, ability to tell a story around an experience or solution
- Fluency in creating user flows, wireframes, and prototypes preferably on Adobe CS, Sketch, Axure, etc
- Contributes to building a design-centric work culture
Skills Required (Mandatory):
- Automation Testing- using Selenium Java
Roles and Responsibilities:
Experienced with automation tools -Selenium or Appium
Defect management tools (ie: JIRA) Scripting knowledge with Java Programming language
Understanding of current technologies, Software Test Life Cycle (STLC), Agile and Iterative Development methodologies.
Identify and communicate test plan / cases to automate based on automation framework and approach Defect management tools (ie: JIRA).
Good to Have:
Jmeter, Saucelabs, Testfairy, Postman, Charles proxy, Logcat, etc.
Agile methodology.
NodeJS (Node.js)
MongoDB
Express● 3+ years of experience in NODEJS development.
● Experience in design, development, and deployment of the
application.
● Knowledge of Restful Web-Services, JSON, HTTP, Networking
protocols
● Knowledge of MVC architecture.
● Mandatory Tech Skills: PHP, NodeJS, JavaScript, SQL, NoSQL,
GIT.
● Good to Have: Laravel, Express, AWS
● Basic understanding of HTML, CSS
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Responsible for planning, connecting, designing, scheduling, and deploying data warehouse systems. Develops, monitors, and maintains ETL processes, reporting applications, and data warehouse design. |
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Role and Responsibility |
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· Plan, create, coordinate, and deploy data warehouses. · Design end user interface. · Create best practices for data loading and extraction. · Develop data architecture, data modeling, and ETFL mapping solutions within structured data warehouse environment. · Develop reporting applications and data warehouse consistency. · Facilitate requirements gathering using expert listening skills and develop unique simple solutions to meet the immediate and long-term needs of business customers. · Supervise design throughout implementation process. · Design and build cubes while performing custom scripts. · Develop and implement ETL routines according to the DWH design and architecture. · Support the development and validation required through the lifecycle of the DWH and Business Intelligence systems, maintain user connectivity, and provide adequate security for data warehouse. · Monitor the DWH and BI systems performance and integrity provide corrective and preventative maintenance as required. · Manage multiple projects at once. |
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DESIRABLE SKILL SET |
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· Experience with technologies such as MySQL, MongoDB, SQL Server 2008, as well as with newer ones like SSIS and stored procedures · Exceptional experience developing codes, testing for quality assurance, administering RDBMS, and monitoring of database · High proficiency in dimensional modeling techniques and their applications · Strong analytical, consultative, and communication skills; as well as the ability to make good judgment and work with both technical and business personnel · Several years working experience with Tableau, MicroStrategy, Information Builders, and other reporting and analytical tools · Working knowledge of SAS and R code used in data processing and modeling tasks · Strong experience with Hadoop, Impala, Pig, Hive, YARN, and other “big data” technologies such as AWS Redshift or Google Big Data
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon