Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
RustPosition Title : Senior Rust Developer
Location : Gurugram
Employment Type : Full-time (6 days/week)
Experience :
- Minimum 5 years of professional software development experience.
- At least 3 years of dedicated experience working with Rust.
Technical Skills :
- Strong proficiency in Rust.
- Solid understanding of object-oriented programming concepts.
- Familiarity with Rust development tools, libraries, and frameworks.
Role & Responsibility -:
Create close working relationships with Product, Strategy, Marketing, and Engineering, to shape and deliver design vision and strategy
Gather and evaluate user requirements in collaboration with product managers and engineers
Illustrate design ideas using storyboards, process flows and sitemaps
Practice an iterative, user-centered design approach and create best-in-class deliverables in every phase of the UX design lifecycle.
Lead discovery sessions and brainstorms.
Develop user flows, wireframes, UI mockups and prototypes that clearly illustrate how sites, feature function and look like
Present concepts, ideas and potential solutions to stakeholders and senior management and implement their feedback.
Participate actively in UX testing and revise designs after synthesizing test results.
Utilize deep knowledge of UX best practices and trends in media, online learning and emerging
Identify and troubleshoot UX problems (e.g. responsiveness)
Creating and maintaining a site-wide style guide
—ACOUNTING—
Senior Auditor, Junior Auditor, Accountant, Controller, Computerized Accounting, Staff Accountant
—BEAUTYSALON—
Salon Manager, Assistant Salon Manager, Beautician, Hair Stylist, Barber, Message Therapist, Cosmetologist, Nail Technicians, Aerobic and Fitness Instructors, Alternative Instructors, Acupuncturist
—CASINO—
Casino Manager, Assistant Casino Manager, Casino Dealer, Slot Technician
—CLERGY—
Priest, Minister, Rabbi, Reverend
—CRUISESTAFF—
Cruise Director, Assistant Cruise Director, Cruise Staff, Gentlemen Dance Host, Youth Activities Coordinator, Fitness Instructor, Aerobics Instructor, French Instructor, German Instructor, Water Sport Scuba, Water Sports Scuba Diving Instructor, Port Lecturer, Television Technician, Videographer, International Host & Hostess, Administrative Assistant
—DECK—
Captain, Staff Captain, First Officer, Second Officer, Third Officer, Junior Third Officer, Deck Engine Mechanic, Navigation Officer, Safety Officer, Security Personnel, Chief Radio Officer, Radio Officer, Quarter Master, Carpenter, Ordinary Seaman, Able Seaman Entry Level, Able Seaman Limited, Abel Seaman Special, Able Seaman Unlimited, Splicer Joiner, Seaman Surveyor, Deck Utility man, Deck Hand, Deck Cadet
—ENGINE—
Chief Engineer, Staff Chief Engineer, First Engineer, Second Engineer, Third Engineer, Junior Third Engineer, Engine Cadet, Hotel Service Engineer, Chief Electrical Engineer
Electrical Engineer, Electronic Engineer, Electronic Engineer Junior, Chief Refrigeration Engineer, Refrigeration Engineer, Engine Storekeeper, Motorman, Fitter, Oiler, Wiper (Engine Utility Man), Plumber Upholsterer
—ENTERTAINMENT—
Guest Entertainer, Lounger Performer, Show Signer, Production Vocalist, Show Dancer, Dance Troupes and Performers, Production Manager, Assistant Production Manager, Stage Manager, Backstage Manager, Disc Jockey, Sound Light Technician, Video Technician, Show band Musician Piano, Cocktail Pianist, Piano Bar Entertainer, Show band Musician Trumpet, Show band Musician Trombone, Show band Musician Saxophone Reeds, Show band Musician Drums, Show band Musician Bass, Show band Musician Guitar, Guitar Soloist, Keyboard Soloist, Guest Band Musician, Classic Rock Musicians, R and B Musicians, Country Musicians, Instrumentalists, Cabaret Actors, Comedians
—FOODAND BEVERAGE—
Food and Beverage Director, Assistant Food and Beverage Director, Restaurant Manager, Maitre d, Head Waiter Waitress, Jr. Waiter, Dining Room Manager, Sommelier Wine Steward Stewardess, Dining room Waiter Waitress, Dining room Buffet Man, Restaurant Hostess, Bar Manager, Assistant Bar Manager, Bar Supervisor, Assistant Bar Supervisor, Bar Accountant, Bar Waiter Waitress, Bartender, Bar Steward & Stewardess, Snack Steward Stewardess, Bar Utility, Bar Boy, Buffet Steward & Stewardess, Busboy
—GALLEY—
Executive Chef, Assistant Executive Chef, Souse Chief, Chef Tournant, First Cook, Second Cook, Third Cook, Vegetable Cook, Cook Trainee, Crew Cook, Crew Cook Assistant, Crew Cook Utility, Officer Mess man, Staff Mess man, Provision Store keeper, Butcher Supervisor, Assistant Butcher Supervisor, Butcher, Butcher Trainee, Butcher Utility, Pastry Chef, Assistant Pastry Chef, First Pastry man, Second Pastry man, Third Pastry man, Baker Supervisor, Assistant Baker Supervisor, First Baker, Second Baker, Third Baker, Baker Trainee, Pantry Man, Dishwasher, Pot washer, Ice Carver
—GIFTSHOP—
Gift Shop Manager, Assistant Shop Manager, Retail Sales Person, Florist
—GUESTLECTURERS—
Destination Speaker, Special Interest Speaker/Lecturer, Port/Shopping Lecturer,
—HOTEL—
Passenger Service Director, Chief Purser, Assistant Hotel Manager, Deputy Purser, Second Purser, Assistant Purser, Computer Technician, Junior Assistant Purser, Crew Purser, Assistance Crew Purser, Receptionist, Guest Service Coordinator, Guest Service Associate, Hotel Assistant, Shore Excursion Manager, Assistant Shore Excursion Manager, Cruise Sales Consultant, Hotel Controller, Senior Auditor Hotel Operations, Junior Auditor Hotel Operations, Night Auditor, Printer Desktop Publishing and Applications, Yeoman, Chief Yeoman, Locket Attendant
—–HOUSEKEEPING—
Chief Housekeeping Assistant Chief Housekeeper, Floor Supervisor, Head Room Steward, Cabin Steward Stewardess, Assistant Cabin Steward Stewardess, Bell Captain, Bell Boy, Utility Cleaner, Laundry Supervisor, Assistant Laundry Supervisor, Laundry Keeper, Laundry man, Linen Keeper, Pool Attendant
—HUMANRESOURCES—
Human Resources Manager, Training and Development Manager, Crew Staff Administration, Crew Staff Administration Assistant
—INFORMATIONSYSTEMS—
Shipboard information Systems Manager, Coordinator Computer Desktop Applications, Computer Accounting Applications, Computer Maintenance, Computer Applications, Computer System Hardware Technician, Computer System Administration Manager, Internet Manager
—INSTRUCTORS—
Bridge Instructor, Golf Instructor, Scuba Diving/Water Sports Instructor, Arts and Crafts, Dance Instructor, Texas 42 Instructor, Caricature Artist
—–MEDICAL—–
Chief Doctor, Crew Doctor, Nurse Practitioner, Chief Nurse, Nurse
—PHOTO—
Photo Manager, Assistant Photo Manager, Photographer, Junior Photographer, Videographer
React.js
Javascript
Redux/FluxJob Description:
We are looking for an experienced developer to be a part of our growing team. You will be working here to create, design and develop software for both web and mobile applications using Node js.
Skills to be required:
- To design, develop and maintain Scalable web applications using node js.
- Collaborate with front-end developers on the integrations of elements.
- To write Reusable, testable and efficient code.
- working closely with front-end developers to integrate user-facing elements with server-side
- Implement security and data protection measures.
- Perform code reviews, debug and improve applications for performance.
Responsibilities:
- Proven experience for 2-4 years of experience as a Node.js Developer
- Proficiency with front-end technologies like HTML,CSS, Javascript and React js
- Experience with RESTful API Development
- Knowledge of database systems like MongoDB and Mysql
- Understanding of code versioning tools like Git
- Strong problem solving, communication skills and team work abilities.
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
Python
Java- Previous working experience as a MySQL Developer for at least 3 years
- Identify opportunities for improved performance in SQL operations and implementations
- Oversee the operations of the production and staging environments databases
- Give design recommendations for database functions that meet business operating standards while improving the efficiency of business processes
- Train and mentor junior personnel on best practices
Candidate Profile:
- Bachelor’s/Master’s degree in Engineering, Computer Science
- At least 5+ years of relevant experience as a database programmer
- Excellent MySQL/PostgreSQL/MS-SQL development skills
- Experience in writing stored views, procedures, triggers etc.
- Excellent knowledge in RDBMS (important features)
- Strong problem-solving skills, technical troubleshooting, and diagnosing
- Solid knowledge of RDBMS and NoSQL technologies
- Experience in developing back-ends for enterprise systems
- Knowledge of debugging, performance and optimization techniques
- Experience in RDBMS technologies like MySQL, PostgreSQL etc.
- Experience in No SQL technologies like MongoDB, Cassandra etc.
- Knowledge of Caching DB like Redis, Memcached etc.
- Knowledge of Search DB like Solr, Elasticsearch etc.
- Demonstrated ability to deliver in a fast-paced environment.
Job Description
Joining: Immediate
ReDesyn is a merchandise dropshipping company that lets creators launch their
Merchandise at zero upfront cost. Our mission is to let influencers, apps, brands &
Creators monetize their reach using merchandise enabling digital tools.
About Role | Operations Head/Supply Chain Manager
• Managing Supply Chain Operations for a leading B2C eCommerce firm
• Collaborating and directing the activities of all functions involved in the
purchasing, planning, warehousing, and control of materials.
• Complete Understanding of end-to-end supply chain and complex modeling
of workflows for Category
• Provide specific cost reduction and waste removal opportunities within and
across categories
• Identify and articulate strategic importance of metrics as a basis for
managing tradeoffs, improving the customer experience, and making
decisions with internal and external stakeholders
• Leading projects impacting Supply Chain transformation (ordering process,
service levels, inventory, logistics, packaging, etc.)
• Work closely with vendor leadership and/or operations senior leaders on
strategies to reduce cost, lead time, and waste across the end-to-end supply
chain.
• Deliver maximum product availability in the category ensuing healthy
inventory level and optimal supply chain set-up.
• Be solution-oriented & integrate strong and clear data analysis and business
rationale into sound decision-making and problem-solving.
• Ability to manage data and coordinate growing daily order volume.
• Managing and coordinating on-demand manufacturing.
- Job Types: Full-time, Regular / Permanent
Salary : No bar for the right candidate
Step-1 Video Assessment
Amazon Web Services (AWS)Amagi Media Labs is rapidly disrupting the TV broadcasting Industry as we know it. Founded in 2008, Amagi is now the largest TV AD Network with over 30 million advertising seconds and more than 400 TV channels working on Amagi’s Cloud Infrastructure and managed playout servers. To know more about what Amagi does please visit http://www.amagi.com">www.amagi.com
Technical Program Manager Job Description
Amagi is looking to expand its project/program management team responsible for managing end to end development and delivery of various ongoing software development programs and initiatives within Amagi. We are looking for people who are process oriented, have a strong technology background, who have experience in executing and managing large software projects in the past. The software development projects under execution are largely in the intersection of media and cloud technology domains.
Responsibilities
- End-to-end ownership of multiple short term and long term product development and delivery initiatives for Amagi's key products
- Working closely with cross-functional teams like engineering, product, quality assurance, operations and customer success teams.
- Articulating and defining program milestones for successful and timebound completion of initiatives by developing project plans in collaboration with all the stakeholders.
- Identifying and resolving process bottlenecks, dependencies and related challenges
- Enterprise program management : Apart from standard product offerings, for enterprise customers, Amagi offers tighter integration and customization of their workflows over the core product offerings. In this role you one manage end to end onboarding and going live for such enterprise customers. This involves
- Working with pre-sales/sales/onboarding/customer to get the requirements
- Prepare a detailed project plan & track it across teams; keep the stakeholders (Sales, ONB, Customer) updated on status and milestones
- Work with Enterprise Engagement Team in Broadcast Engineering closely to deliver according to the plan
- Get the customer trained on the platform before going live
- Formally hand off to support once the customer has gone live
- Create, publish and maintain well organised, comprehensive data and information about the initiatives to enable organization wide transparency and reporting
- Developing dashboards and success metrics to provide visibility to various stakeholders.
- Ensuring consistent and clear status reporting
- Prepare presentations and provide supporting data as needed
- Managing one or more programs involving product development initiatives belonging to various categories, like
- Cutting edge cloud technology intensive SaaS products
- Software solution involving media technology (eg, audio/video streaming)
- Web frontend and backend related products (built on latest web frameworks)
- Setting up processes, actively participating in improving and maintaining processes for product development and delivery initiatives to enable efficiency across organization
- Based on agile methodologies and project management best practices
- Training and evangelizing the participating teams on agile processes
- Managing executive stakeholders
- Helping the program management team as a whole to publish metrics, dashboards to bring visibility of various programs to the executive team.
- Helping the executive team to take directional calls on new and ongoing programs.
Desired Skills and Experience
We'll need you to have a good foundation for establishing technical and non-technical enablement needs for internal and external teams.
Required Skills:
- Communication skills: The candidate must be good at business communication, good at using all modern tools at disposal, be able to organize and lead meetings as and when required.
- Technical Knowledge: The candidate must have a strong technical background and must be well aware of software engineering technology stacks popularly used in technology heavy companies. The candidate must be able to write and present tech heavy documentation.
- Process Knowledge: The candidate must have experience in running process oriented programs and projects, must have knowledge of agile frameworks, and should be able to set up agile processes for existing and new product development initiatives.
- Data driven acumen: The candidate must be able to do qualitative and quantitative analysis on available data and metrics to take up calls and set directions for the team.
- Relationship management: The candidate must be able to maintain a good working relationship with various cross functional team members and key stakeholders.
Required Experience:
- Experience in running scrum ceremonies and managing related artifacts
- Hands on experience in project management tools (e.g. Jira)
- Domain experience: Prior experience in media technologies like OTT, audio/video technologies, AWS/GCP cloud based application or web application development
Formal Qualifications:
- Certifications (Preferable): Agile certifications - CSM® / PMI-ACP® / SaFE®
- Preferred Work Experience: 2 - 5 years
- Enterprise Program managers: 5-7 years in Project/Program management
- Educational Qualifications: BE/BTech + MBA (From Tier I/II institutes)
JavaPython
AngularJS (1.x)
iOS App Development
Android DevelopmentLoyalty Juggernaut, Inc. (LJI) is a next-generation loyalty and customer engagement solutions enterprise, helping brands re-imagine their loyalty initiatives in #theageofdigitalconsumer.
Headquartered in the Silicon Valley with R & D and Professional Services presence in Hyderabad, India and Distribution offices globally. LJI is founded by customer relationship management experts with decades of experience in delivering world-class technology innovations in CRM, Loyalty, AdTech and consulting for leading global brands across industries.
LJI delivers GRAVTY – transformational digital platform for loyalty and customer engagement built on Big Data, Micro-services based, Serverless Architecture, AI/ML delivered on the Cloud to help brands execute innovative strategies aimed at attracting, acquiring, rewarding, recognizing, engaging, and leveraging customers in order to maximize revenue, profitability and customer lifetime value.
Visit us at http://www.lji.io/">www.lji.io
LJI is inviting applications for the position of Product Engineer in our R&D Team
YOUR RESPONSIBILITIES
As a Product Engineer in R&D team, you will be responsible for end-end Software development life-cycle involving Technical design, implementation, deployment, and support. You will
- Work actively with Product Specialists, Business Analysts and other stakeholders on the development of cutting-edge product features
- Partner with Customer Success teams to review and implement business requirements
- Build high-quality innovative and reusable code - design and implement new features in cooperation with the enterprise architect
- Conduct software analysis, programming, testing and debugging
- Ensure designs are in compliance with specifications
- Identify production and non-production application issues and support them
OUR TECH STACK
- Java(SpringBoot)
- Python(Django)
- PostgreSQL
- REST, WebServices
- Angular, Javascript, HTML
- Jenkins, Maven, Git, Ansible
- AWS
YOUR PROFILE
- B.Tech or M.Tech in CSE/IT OR MCA/BCA
- Strong programming skills
- Analytical mind and problem-solving aptitude
- Excellent communication skills
- Attention to detail
OUR OFFERING
- Opportunity to Innovate with and Learn from a World-class technology team
- Dabble into the future of technology - Enterprise Cloud Computing, Blockchain, Machine Learning and AI, Mobile, Digital Wallets, and much more...
- Grow with a fast growing company with global presence and recognition
We need pro-active hires who can handle their work on their own without external involvement.
English with strong communication skills are a must.
Social Media Responsibilities:
- Strategies for engaging, creative, and innovative content for regularly scheduled posts, keeping in touch with all the latest Trends on Social Media for brand development.
- Oversee all existing clients, along with overview and maintenance of social media accounts on Facebook, Instagram, Twitter, Linkedin, Youtube, Behance,etc.
- Coordinating with the team to create relevant and engaging content which will add to the Recall Value.
- Audit and analyse social media presence, including digital advertising costs and returns.
- Analyse social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for campaign improvement.
- Get in touch with businesses which would be interested in our services and products, both international and domestic.
- Should be active 24/7 on Social Media and ensure that Our Online Presence is always active, by liking, commenting, sharing, tagging and retweeting relevant content on all platforms.
- We need someone who knows how to reach the masses by tailor making content to attract followers.
- We need an influencer with a large social media presence, who know all the cheat codes required to increase our online presence and following.
Required Experience and Qualifications
Good grammatically correct English speaking and writing is a must.
If you've worked in brand, content, and social media related marketing and have strong communication skills and convincing powers, you will fit right in with us.
You should be familiar with social media and other online and offline portals which can be used for brand development and reaching out to new consumers/users.
You should be good with strategies to improve outreach, marketing and conversions for our own content, services and products.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon