
Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

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osition: Team *Leader
Shift Timing: 10 AM to 7PM
Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - https://www.jnjservices.co.in
Location: Vijayawada, Andra Pradesh
Language: English & Hindi
Salary: according to your previous experience and market standards
We are looking for a result-driven Team Leader to be responsible for monitoring and
supervising a team of consultants to achieve the organization’s objectives and increase
sales. You will be responsible for providing guidance, instruction, training, and leadership
skills to inspire the team to perform at their optimum. You should create a cohesive team
that works efficiently together to maximize the sales team's potential.
Requirements:
• A bachelor's or associate's degree in marketing, sales, or a related field may be
advantageous.
• Experience in sales is necessary.
• Strong sales ability, business acumen, and commercial awarenes
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking, and social media.
2. Calling 65-70 leads every day
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)
7. “Go the extra mile” to drive sales
Responsibilities:
- Experience of working in the complete Software development life cycle involving project estimation, development, documentation, unit/integration, and testing
- Self-starter & motivator and a keen learner of new technology and other related stuff
- Experienced problem solver with good analytical skills. Experienced in issue resolution and bug-fixing in timely manner
- Good team player with excellent communication skills and quick adaptability to new technologies & work environments
- Implementing NetSuite solutions, both configurations and customizations and to take ownership of end-to-end development from design to deployment
- Must have hands on experience of SuiteScript language, SuiteFlow workflow, SuiteBuilder Customization of forms, records, Saved Search Custom Report
- Must have done customizations on NetSuite platform in implementation projects
- Should have understanding on overall NetSuite functionality ERP/CRM/E-Commerce: Procure to Pay, Order to Cash, Inventory Management, Finance, Project Management, CRM
- Programming Languages/ Framework - SuiteScript 1.0, SuiteScript 2.0, JavaScript (Required), C# (Nice to Have) , ASP.NET (Required) MVC (Model View Controller), Webservice
- Tools - Visual Studio 2005/2008/2010/2012/2013 (Nice to have)
- Exposure to SVN, Box or any code repository technologies.
- Client-Side Technologies - JavaScript, JQuery, Ajax, HTML, CSS and Backbone JS
- NetSuite Functional experience will be a plus
- Should be expertise in - Suite Script 2.0 types - User event, Client Script, Suitelet, RESTlet, Map/Reduce, Scheduled, WFA at least. And should be familiar with all 2.0 Modules
- Should be expertise in troubleshooting the scripts using Debugger and Console.
- Should be familiar with Code Version Control - Git, Bitbucket
- Should have knowledge on script optimization and error handling
- Must have knowledge in integration and Unit testing and code debugging
- Should be experienced with Advanced pdf customizations with extended script knowledge
- Candidate is expected to have worked on all the above technologies and not merely theory knowledge
- Should be familiar with Agile methodology
- Having Core JavaScript library customizations and understanding to apply is plus.
- Should be proactive in work and response to emails and professional chat and handle multiple tasks, should be working with minimal supervision.
- Knowledge on any Project Management tool like Jira is plus.
- Other Industry standard responsibilities
Experience:
- Candidates should have 2+ years of experience in NetSuite.
- Candidates should have Computer background.
- Should be part of at least 2 to 3 implementation projects with medium level customizations at least.
- Excellent communication for client facing on need basis.
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We are looking for JAVA Developers with 5 Plus years of Experience for our Client in the Banking sector .
Job location : Navi Mumbai (Work from Office)
Qualification: MCA / Graduate in Computer Science
Skills:
-Java, Spring boot ,JavaScript, XML
-Tomcat and Jboss
-JWT Token generation and Authentication
-REST and SOAP web services
-Spring Framework and Spring securities
-Oracle 11g
-TFS
Basic knowledge of frontend will be an added advantage
Roles and Responsibilities
-Candidate should have hands on experience in developing both REST and SOAP web services for web-based application.
-Should co-operate with the frontend developer in the integration process
-Implementing secure coding practices
-Bug fixing
-Should be able to deploy the application
- Know customer needs through research and market data. Develop product lines and appraise new ideas for market viability. Assess competition by comparing products. Create product marketing communications objectives. Work with the sales director to create product sales strategies.
- Previous working experience as a MEAN/MERN Stack Developer
- Should have strong experience with Core Javascript, HTML, CSS.
- Should have excellent programming skills.
- Should be able to understand and appreciate the key considerations to be made during digital product development including user experience and UI
- Should have strong exposure to NodeJS/ReactJS and exposure to frontend development.
Roles and Responsibility:
- The developers job profile will be building and maintaining products built on MERN/MEAN stack
- Provide innovative solutions to complex business problems
- Coding and implementation using best practices to produce high performing/scalable/secured modules
- Execute product development and prototyping
About PlusPin:
Founded in November 2017, PlusPinconverts standalone pharmacies in a micro locality into a one stop shop for all basic healthcare needs such as diagnostics, home-healthcare, prescribed and OTC drugs. It also has an added layer of converting the pharmacy to an OTT platform for brand promotion and activation for health and wellness players.
PlusPin is funded by IAN and Mr. Rajan Anandan.
https://www.vccircle.com/rajan-anandan-other-ian-investors-back-health-tech-startup-pluspin/










