Cutshort logo
Nature Origin logo
customer support executive
Nature Origin
customer support executive
Nature Origin's logo

customer support executive

at Nature Origin

Agency job
1 - 6 yrs
₹4L - ₹10L / yr
Jaipur
Skills
Customer Service
Customer Relationship Management (CRM)

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

  • Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
  • Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
  • Suggest strategies and actions to be taken based on interactions with customers.
  • Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

  • Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
  • Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
  • Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
  • Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

appscrip
at appscrip
2 recruiters
Kanika Gaur
Posted by Kanika Gaur
Surat
0.5 - 2.5 yrs
₹1.8L - ₹5.4L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
MySQL
TypeScript
+1 more

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.


You can contact me on nine three one six one two zero one three two

Read more
Improving
Deepika Mukherjee
Posted by Deepika Mukherjee
Remote only
6 - 10 yrs
₹25L - ₹40L / yr
CCNP
JCNP
Palo Alto
cisco
check point
+10 more

Senior Infrastructure Engineer


The Senior Infrastructure Engineer is expected to be a Subject Matter Expert (SME) covering network infrastructure maintenance and support, with a strong focus on cloud technologies.

This role requires an in-depth understanding of how networks operate and are managed, particularly within a hybrid cloud environment which combines both on-premise and cloud-based resources.

This will entail configuring and managing network components, monitoring network performance to identify and resolve bottlenecks or latency issues, troubleshooting any network problems that arise, and implementing robust security measures to safeguard the network from unauthorised access and potential threats.


Responsibilities

You are expected to:

  • Configure and maintain various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN) in both on-premise and cloud environments. New installations may occur in the event of an architectural change.
  • Support IT infrastructure-related work, including maintaining internet connections, Wi-Fi access points, network upgrades, office builds, expansions, and relocations, with a focus on ensuring seamless connectivity to the cloud environment.
  • Actively participate in engaging with Business Stakeholders, internal IT Teams, and Vendors to manage project outcomes related to infrastructure maintenance and upgrades.
  • Lead network infrastructure design for architectural changes and actively participate in operation reviews within the Change Management process.
  • Lead and participate in problem-solving efforts, service restoration, minimising downtime and outages across both on-premise and cloud infrastructure.
  • Demonstrate technical influence within and outside your team, driving best practices and increasing overall productivity in infrastructure management and security.
  • Communicate your ideas effectively to achieve the right outcome for your stakeholders and team.
  • Actively drive knowledge sharing and continuous improvement within and outside your organization, particularly in the areas of cloud networking and security.
  • Liaise with ISPs and vendors to provide required services and infrastructure, including managing direct network connectivity between on-premise and cloud environments.
  • Ensure network infrastructure complies with banking industry regulations and standards, addressing vulnerabilities and maintaining a strong security posture across the hybrid environment.
  • Manage and support payment infrastructure connectivity, including SWIFT and BCS FAST payment systems, ensuring secure and reliable connectivity within the cloud environment and to external partners.

Must Have Skills


Required Qualifications

  • Bachelor's degree in computer science, software engineering, information technology, or a related field, with 5+ years of experience in a medium to large enterprise infrastructure environment, with significant experience in cloud infrastructure.
  • Extensive experience in the design, implementation (for architectural changes and new requirements), and troubleshooting of routing, switching, security (firewalls, VPNs, intrusion detection/prevention systems), and wireless LAN in both on-premise and cloud environments.
  • Strong understanding and practical experience with cloud networking services (e.g., VPC, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, Direct Connect or similar cloud connectivity solutions).
  • Solid knowledge of security best practices and technologies for both on-premise and cloud environments.
  • Project management and ITIL service operation experience, with demonstrable practical skills.
  • Willingness to learn new technologies and systems, and the ability to adapt to a fast-paced, changing environment, particularly in the cloud computing landscape.
  • Strong customer service and English communication skills, with the ability to prioritise and multitask.
  • In-depth knowledge of network infrastructure vulnerabilities and regulatory compliance within the banking industry.
  • Good understanding of cloud platforms, such as AWS, Azure, and GCP.
  • Holds one or more industry-recognised network or security certifications, such as CCNP, JNCIP, NSE4, NSE5, or cloud-specific security certifications.

Nice to Have Skills

  • Experienced in infrastructure automation using scripting languages like Python, Go, Perl, or Bash.
  • Possesses a good understanding of Site Reliability Engineering (SRE) principles and practices in the context of infrastructure management.
  • Knowledgeable in IaC (Terraform), DevOps and CI/CD practices to optimise infrastructure operations and deployments in the cloud.
  • Excellent stakeholder management skills, with the ability to clearly communicate technical concepts to non-technical stakeholders, including cloud infrastructure concepts.
  • Embraces a progressive, forward-thinking mindset and a positive attitude towards change and innovation, especially in adopting new cloud technologies and security practices.


Read more
Kiara Global Services
Sairam Akirala
Posted by Sairam Akirala
Hyderabad
8 - 12 yrs
₹10L - ₹14L / yr
AutoCAD Civil 3D
Civil Engineering

Position: Sr. Manager Civil Design -Solar


Pls Contact to sairam.akirala

@

kiaraglobalservices.com

798

981 217 8


Key Requirements:

Industry Type

·        Renewable Energy

Qualificat ions

·        Bachelor’s or Master’s degree in Civil Engineering,

Key Skills

·        AutoCAD, Civil 3D

Experience

·        8-12 Years’ Experience

Work Location:

·        Hyderabad

Read more
HeyMath
at HeyMath
1 recruiter
Sivakumar Periadurai
Posted by Sivakumar Periadurai
Chennai
0 - 2 yrs
₹2L - ₹4L / yr
Matlab
skill iconProgramming
Algorithms
Incorporated in June 2000, Sankhyaa Learning is an Ed-tech product company, based in Chennai and focused on improving the quality of Maths & Science education globally through our flagship products: HeyMath! & HeyScience! We develop our products in formal collaboration with the University of Cambridge who we have partnered with since our inception. You can check us out here: https://heymath.com/in/ Over 95% of our work is with overseas customers, and we are investing heavily in building world-class capabilities in Software Engineering to support our next phase of growth – which will include consumer facing Apps in multiple languages, offline delivery capabilities as well as server side integration with our distribution partners to deliver the best user experience. The office environment is very collegiate and you will get to work in small, high-impact teams. We are looking to hire a Snippet writer and he / she will be responsible for writing algorithms to generate Math questions.
Read more
BluetickVR
at BluetickVR
4 recruiters
Anshul Padyal
Posted by Anshul Padyal
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹7L - ₹9L / yr
Web Realtime Communication (WebRTC)
WebRTC
skill iconNodeJS (Node.js)
skill iconReact.js
We at BluetickVR are working on an exciting real time communication product involving Virtual Reality and WebRTC. We have the MVP ready and need someone to lead the product development on the WebRTC part which included developing various features while building a scalable product
Read more
Nlb Services Pvt Ltd
at Nlb Services Pvt Ltd
4 recruiters
Nirosha Bandaru
Posted by Nirosha Bandaru
Hyderabad, Bengaluru (Bangalore), Mumbai
4 - 12 yrs
₹10L - ₹30L / yr
Hybris
skill iconJava
J2EE
skill iconSpring Boot
SOAP
+1 more
Experience with Hybris 6.x with knowledge of Hybris B2C-ACCELERATOR/HYBRIS
-B2B-ACCELERATOR, Hybris back-office, Hybris Frontend WCMS cockpit, product
cockpit, Hybris, Hybris core, Hybris Commerce, Hybris Search
 Experience working on Java, J2EE, Spring, Web Services (SOAP, REST), Design
Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools
CVS/SVN/GIT Hub
 Knowledge of one or more modules: HYBRIS-OCC, HYBRIS-PIM, HYBRIS-
PROMOTIONS
 Additional skills in SOA, ESB, JMS
 Passionate about writing world-class code
 High level of commitment to client satisfaction and agility
 Collaborate with others and build positive working relationships
 Possess a strong work ethic
 Strong written and verbal communication skills
Read more
MNC
MNC
Agency job
via Eurka IT SOL by Srikanth a
Chennai
5 - 11 yrs
₹10L - ₹15L / yr
PySpark
SQL
Test Automation (QA)
Big Data
skill iconData Science

Lead QA: more than 5 years experience , led the team of more than 5 people in big data platform, should have experience in Test Automation framework, should have experience of Test process documentation

Read more
A startup which works with US clients - Permanent WFH
A startup which works with US clients - Permanent WFH
Agency job
via Jobdost by Riya Roy
Remote only
3 - 15 yrs
₹8L - ₹14L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
Fullstack Developer
skill iconPython
skill iconDjango
+4 more
This person MUST have:
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong NodeJs and ReactJS experience
- Advanced knowledge of NodeJS and relational databases
- Understanding of APIs, pagination, searching, sorting
- Experience with building, modifying and extending API endpoints (REST or
GraphQL) for data retrieval and persistence.
- Creating high performance UI etc.
- Experience with SQL and NOSQL databases
- Experience with the full software development life cycle, including requirements
collection, design, implementation, testing, and operational support.
- Experience with scrum or other agile software development methodology.
- Excellent verbal and written communication, teamwork, decision making and
influencing skills.

Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically
clients are in California PST Timezone.
Position:
- Full time/Direct

Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period
Read more
OpaReviews
at OpaReviews
1 recruiter
Rupansh Goyal
Posted by Rupansh Goyal
Mumbai
1 - 3 yrs
₹3L - ₹6L / yr
Community Management
Social Media Marketing (SMM)
Business Development
Marketing
Marketing management

Job Summary
We are a young 4 people start-up. Looking for someone who is passionate about working in an early-stage start-up, works hard, takes responsibility and is a fast learner. We would ideally want someone who wants to be invested in the company and its goal, and hence would compensate a part of the salary with ESOPs.

Responsibilities and Duties
>> Designing Campaigns: understanding brand requirements, selecting influencers, designing a content strategy for influencers
>> Campaign Management: executing your designed marketing campaign via influencers, monitoring performance, liaising with the brand/client
>> Community Management: growing the community of influencers, managing influencers, resolving their concerns and training/helping them perform better

About Us
We at Opa Reviews, help brands spread word-of-mouth by activating thousands of micro-influencers to create review content on social media platforms. This voluminous, rich, influential content deserves its own platform to help people shop. Our aim is to be that social review platform.

About Founder
IIT Bombay graduate, 2nd-time entrepreneur, 4 yrs of work-ex in marketing, sales, management consulting and product management

Location:
WeWork, Chromium, JVLR, Powai

Read more
SA Technologies Inc.
at SA Technologies Inc.
2 recruiters
Swarnim Poddar
Posted by Swarnim Poddar
Pune
3 - 9 yrs
₹5L - ₹17L / yr
skill iconPHP
skill iconCakePHP
Magento
Hiring Magento Developer for Our IN House Project. ON SITE Opportunity available
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos