customer support executive

Job Title : QA Engineer (Manual + Automation)

Experience : 6 months to 2 years

Location: Noida

Job Summary:

We are seeking a skilled and passionate QA Engineer to ensure the delivery of high-quality software products. This role combines manual testing expertise with automation skills to design, execute, and enhance testing processes. If you have a strong attention to detail, problem-solving mindset, and thrive in a collaborative environment, we'd love to hear from you!

Key Responsibilities:

Manual Testing:

• Design, document, and execute comprehensive test cases to validate functionality, performance, and user experience.
• Conduct thorough functional, integration, regression, and performance testing.

Automation Testing:

• Develop and maintain automated test scripts using tools like Selenium, Cypress, or Appium.
• Enhance and scale automation frameworks to ensure comprehensive and robust test coverage.

Defect Management:

• Identify, document, and track bugs or defects using standard tools.
• Collaborate with development teams to prioritize and resolve issues promptly.

Collaboration & Process Improvement:

• Work closely with cross-functional teams in an Agile environment to ensure seamless integration of quality assurance processes.
• Contribute to the continuous improvement of QA practices and tools.

Required Skills and Qualifications:

Manual Testing Expertise:

• Proficiency in manual testing techniques and tools, with attention to detail.

Automation Testing Proficiency:

• Hands-on experience with automation testing tools (e.g., Selenium, TestNG, Cypress, or similar).
• Familiarity with programming languages like Java or Python.

General Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities to work effectively within a team.

Experience: 6 months to 2 years of QA experience in manual and automation testing.

Nice to Have:

• Experience with CI/CD tools (e.g., Jenkins).
• Knowledge of API testing tools (e.g., Postman, RestAssured).
• Exposure to Agile methodologies and tools like Jira or Trello.

Job description

● Design effective, scalable architectures on top of cloud technologies such as AWS and Kubernetes

● Mentor other software engineers, including actively participating in peer code and architecture review

● Participate in all parts of the development lifecycle from design to coding to deployment to maintenance and operations

● Kickstart new ideas, build proof of concepts and jumpstart newly funded projects

● Demonstrate ability to work independently with minimal supervision

● Embed with other engineering teams on challenging initiatives and time sensitive projects

● Collaborate with other engineering teams on challenging initiatives and time sensitive projects

Education and Experience

● BS degree in Computer Science or related technical field or equivalent practical experience.

● 9+ years of professional software development experience focused on payments and/or billing and customer accounts. Worked with worldwide payments, billing systems, PCI Compliance & payment gateways.

Technical and Functional

● Extensive knowledge of micro service development using Spring, Spring Boot, Java - built on top of Kubernetes and public cloud computing such as AWS, Lambda, S3.

● Experience with relational databases (MySQL, DB2 or Oracle) and NoSQL databases

● Experience with unit testing and test driven development

Technologies at Constant Contact

Working on the Constant Contact platform provides our engineers with an opportunity to produce high impact work inside of our multifaceted platform (Email, Social, SMS, E-Commerce, CRM, Customer Data Platform, MLBased Recommendations & Insights, and more).

As a member of our team, you'll be utilizing the latest technologies and frameworks (React/SPA, JavaScript/TypeScript, Swift, Kotlin, GraphQL, etc) and deploying code to our cloud-first microservice infrastructure (declarative CI/CD, GitOps managed kubernetes) with regular opportunities to level up your skills.

● Past experience of working with and integrating payment gateways and processors, online payment methods, and billing systems.

● Familiar with integrating Stripe/Plaid/PayPal/Adyen/Cybersource or similar systems along with PCI compliance.

● International software development and payments experience is a plus.

● Knowledge of DevOps and CI/CD, automated test and build tools ( Jenkins & Gradle/Maven)

● Experience integrating with sales tax engines is a plus.

● Familiar with tools like Splunk, New relic or similar tools like datadog, elastic elk, amazon

cloudwatch.

● Good to have - Experience with React, Backbone, Marionette or other front end frameworks.

Cultural

● Strong verbal and written communication skills.

● Flexible attitude and willingness to frequently move between different teams, software architectures and priorities.

● Desire to collaborate with our other product teams to think strategically about how to solve problems.

Our team

● We focus on cross-functional team collaboration where engineers, product managers, and designers all work together to solve customer problems and build exciting features.

● We love new ideas and are eager to see what your experiences can bring to help influence our technical and product vision.

● Collaborate/Overlap with the teams in Eastern Standard Time (EST), USA.

Required a full stack Senior SDE with focus on Backend microservices/ modular monolith with 3-4+ years of experience on the following:

• Bachelor’s or Master’s degree in Computer Science or equivalent industry technical skills
• Mandatory In-depth knowledge and strong experience in Python programming language.
• Expertise and significant work experience in Python with Fastapi and Async frameworks. 
• Prior experience building Microservice and/or modular monolith.
• Should be an expert Object Oriented Programming and Design Patterns.
• Has knowledge and experience with SQLAlchemy/ORM, Celery, Flower, etc.
• Has knowledge and experience with Kafka / RabbitMQ, Redis.
• Experience in Postgres/ Cockroachdb.
• Experience in MongoDB/DynamoDB and/or Cassandra are added advantages.
• Strong experience in either AWS services (e.g, EC2, ECS, Lambda, StepFunction, S3, SQS, Cognito). and/or equivalent Azure services preferred.
• Experience working with Docker required.
• Experience in socket.io added advantage
• Experience with CI/CD e.g. git actions preferred. 
• Experience in version control tools Git etc.

This is one of the early positions for scaling up the Technology team. So culture-fit is really important.

• The role will require serious commitment, and someone with a similar mindset with the team would be a good fit. It's going to be a tremendous growth opportunity. There will be challenging tasks. A lot of these tasks would involve working closely with our AI & Data Science Team.
• We are looking for someone who has considerable expertise and experience on a low latency highly scaled backend / fullstack engineering stack. The role is ideal for someone who's willing to take such challenges.
• Coding Expectation – 70-80% of time.
• Has worked with enterprise solution company / client or, worked with growth/scaled startup earlier.
• Skills to work effectively in a distributed and remote team environment.

The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include: 

• Lead generation via an existing network, B2B portals and other online/offline mediums
• Market research & analysis to figure out the obtainable market between the various geographies that we operate in
• Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals. 
• Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
• Communicate with all the stakeholders and build a cohesive environment for teammates and the clients. 

Profound knowledge of systems and new-age technologies used for delivering applications in current times

Excellent written, verbal and negotiation skills

Profound email & business language proficiency to communicate in the international market

Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east

Flexibility to work across various time zones

This is a full-time position in the office. But hybrid with WFH twice a month can be allowed. 

What do we offer?

Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives.

•  Be a team player and strive for the success of the team and the client
• Preparation of Technical Design documents
• Work independently and progress the build of a CEMLI/RICE object from a technical design document
• Capable of working in a fast paced, dynamic, team-oriented environment
• Understanding functional documents of FIN (GL, Fixed Assets, Cash management, AP/AR) and SCM (procurement, Inventory, Order Management).

• Minimum a Bachelor’s degree.
• Oracle Apps Technical with 5+ years of Experience in development, testing and deployment of RICE components and financial modules
• Good Experience on Oracle Forms & Reports, XML / BI Publisher Reporting Tools, Interfaces (outbound /Inbound) and Workflow.
• Must have a strong experience and knowledge of Oracle E-Business Suite
• Must have strong technical experience on PL/SQL, XML Publisher reports, Java, Oracle Applications Framework (OAF)
• Knowledge on ADF
• Must be able to work independently with business users and external users and responsible for design, development, Testing support, production deployment and production support.
• Excellent organization and communication skills

Requirement:

• Minimum 8 years of relevant experience working in a product role at a consumer technology organization, preferably a startup
• Hands-on approach and a willingness to roll-up one's sleeves and get the job done
• High on user empathy so you can be the voice of the customer and solve real problems through your products
• Exceptional decision-making skills to prioritize across needs to achieve maximum value
• Thrive in a start-up environment: love dealing with pace, changing needs, and limited resources
• Demonstrated ability to think both strategically and tactically including the ability to formulate data-driven and result-oriented decisions
• Salary - 70 - 95 LPA

Key Responsibilities:

• Owning the product definitions and execution. Translate product strategy into detailed requirements and prototypes to build an actionable product roadmap
• Work with cross-functional teams (like Engineering, Design, Operations, Marketing) to create and implement a decisive product plan from product development to actual production. You own the execution
• This role requires hustle and demonstrable experience in prioritization- we have to move from 0 -> 1 pretty quickly
• Set your product’s goals, success metrics and roadmap to align with Jupiter’s mission and drive maximum impact. You should understand numbers and what they mean

Communication:

Should be able to articulate your thoughts and ideas, communicate with key stakeholders (which includes technical and business teams across the organization) and leverage those discussions to translate business requirements to the engineering team.

Brownie Points:

• You’ve tried building your own start-ups from the ground-up
• You’re passionate about FinTech and have launched consumer facing products in the space
• Proven experience communicating to senior management, peers and team members.
• You’ve studied at a top engineering or B-school
• To get closer to this, come have a chat with us and discover us a notch closer.

- 3-4 years of experience in Mobile Automation using Appium.

Requirements :

- Must have strong knowledge of the programming language (Java).

- Strong knowledge of java collections

- Must have string knowledge in oops concept;

- Experience of Appium is Must

- Familiarity with JIRA, GIT, and databases.

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Who can apply; -

• Software developers/engineers with hands-on coding experience and experience conducting technical interviews
• Strong Communication Skills in English (Oral & Written)
• Stable, Consistent internet connection
• Equipped with a working webcam

• Proficient in .NET technology preferred (C#) & MS SQL WWF/WCF/WPF.
• Proficiency in.NET Framework & NET Technology preferred (C#) is necessary.
• Knowledge and working experience in MS SQL2008,2012,2014
• Good understanding of object-oriented programming (OOPs).
• Expertise in designing and working with MVC architecture is necessary.
• JQuery, AJAX, Bootstrap, Web API
• Knowledge of security implications of web applications and have experience designing secure
  web applications.
• Ability to document all development related activities.
• Provide support for all Technical requirements to include problem identification, reporting, analysis and resolution.
• To work independently on Entire Architecture Design.
• Priority will be given having Experience in third Party Integration.
• Proficient understanding of code versioning tools such as Git / Mercurial / SVN
• Azure certification(s) of any kind.
  
  

DESIRED PROFILE

• She/he should be enthusiastic in the job role and a good team player.
• Self-motivated with a passion to code and willing to meet aggressive timelines.
• Strong Logical ability thinking skills to meet Client Requirements in specified time.