
Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

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About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Paid Media Lead
Experience Level: 5 + Years
Location: Bangalore, Karnataka (On-site)..
The ideal candidate will:
● Demonstrate an ability and willingness to learn new skills independently
● Possess the ability to communicate directly with clients, both verbally and in writing
● Have a strong analytical background
● Be detail oriented, highly organized, with a keen eye for consistency
● Be able to work effectively in a collaborative team environment, and independently as required
● Have a strong desire to learn and add value to the team
● Be solutions oriented
● Have worked within platforms including Google Ads, Google Analytics(GA4), Google Tag Manager, Bing Ads, Facebook Business Manager, Instagram Ads, LinkedIn Ads, Twitter Ads
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search, display, video, and social platforms
● Manage all aspects of campaign configuration, launch, and ongoing optimization – including
strategy, ad copywriting, data-based optimization, budget/billing management, and ad trafficking
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● Identify optimization opportunities, including continuous testing of ad copy and landing pages,
including A/B testing
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● Create and deliver meaningful analytics and reporting to monitor and show progress
● Maintain knowledge of industry best practices and new technologies
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● 6+ years of experience in Paid Media.
● Proficiency in English both written and spoken.
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● Excellent Communication & Analytical Skills.
● Should have a minimum of 4 years of agency experience.
Minimum 1-5 years of proven sales track record and ability to meet targets.
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● Researching potential leads from the open market, web searches, or digital resources


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Demonstrated ability to write SQL queries and use of Microsoft SQL Server database tables and
connectivity.
A strong background in programming
Must be proficient in the following languages and technologies
o .NET
o C#, http://asp.net/" target="_blank">ASP.Net, MVC
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Strong communication and collaboration skills
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- Expert knowledge of C#, .Net and MS SQL
- ANGULAR Experience would be a huge plus
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We are looking for a Senior Technical Recruiter to join our US Talent Acquisition team. If you have the passion and drive to learn and succeed, are keen on creating a positive impact in the lives of other people, come join us and be a part of our team.
* Minimum 2-6 years of experience into US IT Recruitment.
* Utilize multiple techniques to source candidates. These techniques include, but are not limited to, cold calling, referrals, job boards, professional associations, etc.
* Perform a high number of cold calls (phone)
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* Cultivate and build relationships, manage multiple job requisitions, and deliver on a high volume basis.
* Interview candidates to identify skills and criteria for their corresponding search and determine fit opportunities.
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Assistant Controller - Finance, you will be responsible for assisting the Financial Controller in overall accounting and finance function. You will help in building scalable and reliable accounting processes and valuable financial reporting for operational, business analytics and planning purposes. This role is a critical and strategic role and instrumental to the company’s success.
What you will do:
- Managing daily accounting activities and finance operations and developing plans for driving efficiency and automation
- Owning the financial close process and all associated activity to deliver accurate and timely results reporting to management
- Helping in building the accounting team and our financial infrastructure to support the company throughout our high-growth journey
- Serving as the key point of contact with our external auditors to ensure accuracy and compliance with GAAP
- Evaluating financial performance of company by comparing and analysing actual result with budgets/ forecasts
- Playing a key role in driving towards IPO readiness including S-1 preparations
- Developing the team’s capabilities across the range of sub-functions: general ledger, tax, treasury, payroll, accounts payable, financial reporting, audit and legal
- Ensuring consistent implementation of corporate accounting principles and procedures in full compliance with US GAAP
- Developing, implementing and maintaining the internal systems and financial controls, ensuring compliance with all tax and corporate requirements and filings
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Ensuring availability, performance, security, and scalability of AWS production systems.
Management of creation, release, and configuration of production systems.
Evaluation of new technology alternatives and vendor products.
System troubleshooting and problem resolution across various application domains and platforms.
Pre-production acceptance testing for quality assurance.
Provision of critical system security by leveraging best practices and prolific cloud security solutions.
Providing recommendations for architecture and process improvements.
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Train/mentor junior resources in AWS DevOps
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o Experience in release management
o Experience with Python
o Experience with Docker
o Experience with Linux systems (CentOS and RHEL preferred)
o Experience with automation tools and frameworks (unittest, Jenkins, Selenium)
o Experience with Linux BASH scripting and administration
o Works and communicates well in a distributed/remote team environment
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o Experience with RedHat Package Manager (RPM) and yum repositories
o Experience testing applications and deploying them to cloud micro service
architectures (AWS, OpenShift, Azure, etc.)
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o Experience testing web application frontends (React preferred)
o Familiarity with KVM/ESX virtual environments
o BS in Computer Science, Engineering or a related field (3 years work experience in place of degree)
If you are interested for above position, then please send me your updated cv & following details:
Current CTC:
Expected CTC:
Notice period:
Can relocate to Baner Pune (Y / N) :
Experience with automation tools and frameworks (unittest, Jenkins, Selenium) in years:
Experience in years in Python Scripting:
Experience with Linux systems (CentOS and RHEL preferred) in years:
Experience in Docker in years:
Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond.
This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

