Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the role:
We are looking for a Staff Site Reliability Engineer who can operate at a staff level across multiple teams and clients. If you care about designing reliable platforms, influencing system architecture, and raising reliability standards across teams, you’ll enjoy working at One2N.
At One2N, you will work with our startups and enterprise clients, solving One-to-N scale problems where the proof of concept is already established and the focus is on scalability, maintainability, and long-term reliability. In this role, you will drive reliability, observability, and infrastructure architecture across systems, influencing design decisions, defining best practices, and guiding teams to build resilient, production-grade systems.
Key responsibilities:
- Own and drive reliability and infrastructure strategy across multiple products or client engagements
- Design and evolve platform engineering and self-serve infrastructure patterns used by product engineering teams
- Lead architecture discussions around observability, scalability, availability, and cost efficiency.
- Define and standardize monitoring, alerting, SLOs/SLIs, and incident management practices.
- Build and review production-grade CI/CD and IaC systems used across teams
- Act as an escalation point for complex production issues and incident retrospectives.
- Partner closely with engineering leads, product teams, and clients to influence system design decisions early.
- Mentor young engineers through design reviews, technical guidance, and best practices.
- Improve Developer Experience (DX) by reducing cognitive load, toil, and operational friction.
- Help teams mature their on-call processes, reliability culture, and operational ownership.
- Stay ahead of trends in cloud-native infrastructure, observability, and platform engineering, and bring relevant ideas into practice
About you:
- 9+ years of experience in SRE, DevOps, or software engineering roles
- Strong experience designing and operating Kubernetes-based systems on AWS at scale
- Deep hands-on expertise in observability and telemetry, including tools like OpenTelemetry, Datadog, Grafana, Prometheus, ELK, Honeycomb, or similar.
- Proven experience with infrastructure as code (Terraform, Pulumi) and cloud architecture design.
- Strong understanding of distributed systems, microservices, and containerized workloads.
- Ability to write and review production-quality code (Golang, Python, Java, or similar)
- Solid Linux fundamentals and experience debugging complex system-level issues
- Experience driving cross-team technical initiatives.
- Excellent analytical and problem-solving skills, keen attention to detail, and a passion for continuous improvement.
- Strong written, communication, and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.
Nice to have:
- Experience working in consulting or multi-client environments.
- Exposure to cost optimization, or large-scale AWS account management
- Experience building internal platforms or shared infrastructure used by multiple teams.
- Prior experience influencing or defining engineering standards across organizations.
1. Solid Databricks & pyspark experience
2. Must have worked in projects dealing with data at terabyte scale
3. Must have knowledge of spark optimization techniques
4. Must have experience setting up job pipelines in Databricks
5. Basic knowledge of gcp and big query is required
6. Understanding LLMs and vector db
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Company: Torrent Power
Experience: 3 - 8 Years (Relevant)
Location: Ahmedabad (WFO)
Type: Permanent Position (Full Time)
Position: PHP Devops (AM – PHP/Devops)
Skills: Jenkins , GitLab , Sonarqube
CTC: 12 LPA
Notice: 1 Month or less
Job Descriptions-
- Web developer ( PHP - Android / DevOps )
- Must have 3 years of PHP team lead experience
- Must have good experience in PHP and its MVC frameworks
- Experience in MySQL(5.6+) tuning and management
- Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Must have good knowledge and experience of DevOps tools like Jenkins , GitLab , Sonarqube etc
- Knowledge of Low Code & No code Mobile Application Development Platform for rapid development , testing & deployment for enterprise mobile application will be an added advantage.
- Good knowledge in web and mobile cybersecurity will be preferred.
- Awareness of various automated testing tools like selenium, j Meter, Unit Testing will be of added advantage
- Should have worked on large scale enterprise application
- Experience in Linux web server management
- Required to have excellent business analysis and system design skills with UI/UX
- Experience in Project and team management
Java
Amazon Web Services (AWS)
PHPJavascriptReact.jsAngular (2+)AngularJS (1.x)Locations : Bangalore
Job Responsibilities
- Design and develop highly scalable, reliable and fault tolerant systems
- Understand the customer needs, design & implement
- Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation.
- Articulate complex problems communicating viable architecture and design approaches clearly and concisely.
- Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
- Keep optimizing & automating mundane tasks
- Problem solving in accounting modules.
Qualifications
- Minimum 2 years of software development experience in backend
- Hands on experience with PHP using CodeIgniter and Javascript (Angular/ React)
- Database technologies - SQL and/or NoSql
- Experience in developing REST APIs
- Knowledge of VCS using SVN/ GIT and Payment Gateways
- Expertise in design principles and their application
- Strong computer science fundamentals in data structures and algorithms
- Fast Learner & a Team Player
Salary
20,000 - 25,000 a month
Job Type
Full-time
Qualifications:
Bachelor's (Preferred)
Academic counseling: 1 year (Preferred)
Gender : Female
English (Preferred)
1.Skilled person required and need to be
dedicated and long run.
2. Initiating phone conversations with students
and parents who are interested in their higher
studies and pursuing education. And bring
awareness about the value of education
3. Intensely following up with the prospects and
closing the sales within the sales cycle
4. Diligently communicating and priming the lead
through channels like email, WhatsApp, SMS, and
calls
5. Achieving the weekly targets in a high-pressure
& performance-driven competitive environment
6. Monitoring self-performance at all times while
also contributing to the team performance,
keeping track of factors like conversion factor,
average revenue generated per lead, average
revenue per sale, etc
Coimbatore - 641037, Tamil Nadu: Reliably
commute or planning to relocate before
starting work (Required)
Javascript
Data AnalyticsWebsite: www.https://sgnldomain.online/click?redirect=http%3A%2F%2Ftatvic.com%2F&;dID=1615815352065&linkName=tatvic.com" target="_blank">tatvic.com
Job Description
Responsibilities of Technical lAnalyst:
Responsibilities w.r.t Customer:
-
Requirement gathering by asking questions to the customer and getting to the main objective behind the query.
-
Analyze and understand and when necessary document the requirement
-
Design or develop PoC as per the business requirements / Customer development team requirements
-
Completing the implementation of the task as per the schedule
-
Should make extensive use of analytics data to generate insights and recommendations
-
Work with client technical team to fix the tracking issues
Team Responsibilities
-
Participate in the recruitment process based on your seniority. This includes interviews, creating test as required based on the need to recruit people who are compatible with our culture and skilled to accomplish the job.
-
Share and coach colleagues in making the team more effective.
-
Share and Create content for training and publishing. These includes blogs and webinars.
-
Identify potential team members who are worthy of band change and prepare them with required guidance
-
Identify the repetitive tasks and manage to delegate to other team members or automate the process to reduce TAT & improve the productivity
Technical Responsibilities
-
Understanding the Event Schemas and Scripting
-
Designing solutions using GTM configurations for various environments
-
Creating database schemas as per business requirements
-
Create technical specifications and test plans
-
Development within any frameworks/platforms as used by the customers websites platform for implementing tracking components.
-
Understand and implement the various scripts and code which can work with different Analytics Tools
-
Understand the connection of GCP with GA 360 and its working
-
Integrate existing software products and getting various platforms to work together
-
Configure alerts on top of tracking to monitor & correct the same
-
Building reusable, optimized, scalable, secure code and libraries for future use
-
Initiate new research tasks which enable the analyst at Tatvic or Client to leverage to improve the business KPIs
Go Programming (Golang)
Python
Kubernetes
NodeJS (Node.js)
MongoDBJavascript
Express
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon