
Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.
Key Responsibilities:
- Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
- Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
- Suggest strategies and actions to be taken based on interactions with customers.
- Take leadership on all customer relationships and play a major role in creating a positive brand impression.
Requirements:
- Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
- Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
- Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
- Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

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The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Qualifications
- 2-4 years of relevant experience in developing complex enterprise applications using Java, Spring Boot, Message Queues ( like Apache Kafka, RabbitMQ, etc...),Multithreading, and SQL
- Ability to write high-quality code with speed
- Should have experience in building various end to end feature
- Product and startup background is preferred
- Have a good understanding of SDLC, Agile, and design patterns
- Have a working experience with Github and Jira tool
- Should be able to mentor and lead the team in fast-paced environments.
- High growth\Startup mindset
- Open Source contribution\Active Git profile big plus
- Interest in cloud security is a big plus
- Experience developing data center applications in cloud security, backup, and disaster
- recovery, is a big plus
- Knowledge of AWS\Azure is a big plus


Job Description:
- Build efficient, testable & reusable Modules.
- Being Innovative to accept new tech trends.
- Knowledge in API, Core PHP, Codeigniter, Laravel, CodeIgniter etc.
- Collaborate with other team members and stakeholders.
- Strong understanding of database concepts, methodologies, source control and bug tracking.
- Presenting ideas for system improvements
Job Types: Full-time
Salary: As Per Company Norms
Education: Bachelor’s (Required),Master’s (Preferred)
Location: Indore, Madhya Pradesh (Required)
Best Regards,
HR Department
Office Add-519, 6th floor, Onam Plaza, Near Industry House, AB Road, ndore, Madhya Pradesh, 452001


Job Title:
Senior Software Engineer
Job Location - Coimbatore
Job Experience – 5 +Yrs
Required Skills:
Must Have: Dot Net , c# , Reactjs / Angular.
Responsibilities:
❖ Define the long-term technical strategy and architecture vision for device management,
leveraging new technologies to deliver features to our customers.
❖ Think out of box, plan and build frameworks as building blocks, be updated with the technology
and improve frameworks on timely manner
❖ Analyse User requirements, clarify and cascade as needed for clear understanding and
implementation.
❖ Professionally maintain all software and create updates regularly to address customer concerns
❖ Troubleshoot coding problems quickly and efficiently to ensure a productive workplace
❖ Ensure software security by developing programs to actively monitor the defined standards
❖ Collaborate with team members to determine best coding practices and enhance client
experience
❖ Develop Successors in Place by mentoring the individuals and assist in their career growth and
update them with the technical challenges that might come their way
❖ Document and demonstrate solutions by developing documentation, flowcharts, layouts,
diagrams, charts and code comments
❖ Updates job knowledge by studying state-of-the-art development tools, programming
techniques, and computing equipment
❖ Actively participate in Internal initiatives, contribute to org wide Technology initiatives
- Experience working with community version PostgreSQL version 13 (or higher)
- Experience investigating/troubleshooting PostgreSQL performance issues with native Postgres catalog and statistics
- Familiarity with streaming and logical replication, HA, Backup and Recovery and Maintenance utilities including setup, configuration and monitoring.
- Strong troubleshooting and analytical skills
- 5+ years of PostgreSQL DBA experience

Requirements:
- At least 2+ years of Handson in developing solutions on Microsoft Azure Platform
- 5+ years of industry experience designing and developing enterprise scale services & platforms
- 5+ years of experience in C# with solid analytical, debugging, and problem-solving skills
- At least 1.5 year of hands-on experience with React JS/ Typescript /Bootstrap/Angular related frameworks
- At least 3+ Year Hands on in Relational Database SqlServer/ Azure SQL.

- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong NodeJs and ReactJS experience
- Advanced knowledge of NodeJS and relational databases
- Understanding of APIs, pagination, searching, sorting
- Experience with building, modifying and extending API endpoints (REST or
GraphQL) for data retrieval and persistence.
- Creating high performance UI etc.
- Experience with SQL and NOSQL databases
- Experience with the full software development life cycle, including requirements
collection, design, implementation, testing, and operational support.
- Experience with scrum or other agile software development methodology.
- Excellent verbal and written communication, teamwork, decision making and
influencing skills.
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically
clients are in California PST Timezone.
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period.
As DevOps Engineer Consultant you will be responsible for Continuous Integration, Continuous Development,
Continuous Delivery with a strong understanding of Business-Driven software integration and delivery approach, you will
be reporting into the Technical Lead.
Responsibilities & Duties
• Ideate and create CI and CD process and documentation for same.
• Ideate and create and Code Maintenance using Visual SVN/Jenkins.
• Design and implement new learning tools or knowledge
Job requirements:
• Should be able to research, design Code Maintenance Process from scratch.
• Should be able to research, design Continuous Integration Process from scratch.
• Should be able to research, design Continuous Development Process from scratch.
• Should be able to research, design Continuous Delivery Process from scratch.
• Should be worked on Install Shield for creating Instable.
• In-depth understanding of principles and best practices of Software Configuration Management (SCM) in Agile,
SCRUM and Waterfall methodologies.
• Experienced in Windows, Linux environment. Good knowledge and understanding of database and application
servers’ administration in a global production environment.
• Should have good understand and Knowledge on Windows and Linux Server Deployment
• Should have good understand and Knowledge on application hosting on Windows IIS
• Experienced in Visual SVN, Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
Mostly with product developed using Dot net technology.
• Experienced in working with version control systems like GIT and used Source code management client tools like
Git Bash, GitHub, Git Lab.
• Experience in using MAVEN/ANT/Bamboo as build tools for the building of deployable artifacts.
• Knowledge of using Routed Protocols: FTP, SFTP, SSH, HTTP, HTTPS and Connect directly.
• Experienced in deploying Database Changes to Oracle, db2, MSSQL and MYSQL databases.
• Having work experience in support of multi-platform like Windows, UNIX, Linux, Ubuntu.
• Managed multiple environments for both production and non-production where primary objectives included
automation, build out, integration and cost control.
• Expertise in trouble shooting the problems generated while building, deploying and production support.
• Good understanding of creating and managing the various development and build platforms and deployment
strategies.
• Excellent Knowledge of Application Lifecycle Management, Change & Release Management and ITIL process
• Exposed to all aspects of software development life cycle (SDLC) such as Analysis, Planning, Developing, Testing,
implementing and Post-production analysis of the projects.
• Good interaction with developers, managers, and team members to coordinate job tasks and strong
commitment to work.
• Documented daily meetings, build reports, release notes and many other day-to-day documentation and status
reports.
• Excellent communicative, interpersonal, intuitive and analytic and leadership skills with teamwork work
efficiently in both independent and teamwork environments.
• Enjoy working on all types of planned and unplanned issues/tasks.
• Implementing gitlab CI, gitlab, docker, maven ect.
• Should have knowledge on docker container which can be utilised in deployment process..
• Good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and
providing best solutions.
• Integrating various Version control tools, build tools, deployment methodologies (scripting) into Jenkins or (any
other tool), create an end to end orchestration build cycles.
• Troubleshoot build issues, performance and generating metrics on master's performance along with jobs usage.
• Design develop build and packaging tools for continuous integration build and reporting. Automate the build
and release cycles.
• Coordinate all build and release activities, ensure release processes is well documented, source control
repositories including branching and tagging.
• Maintain product release process, including generating and delivering release packages, generate various
metrics for tracking issues against releases and the means of tracking compatibility among products.
• Maintained and managed cloud & test environments and automation for QA, Product Management and Product
Support
Why us?
We at Wow Labz are always striving to look for exciting problems to solve. Whether we’re creating new products or helping a small startup extend its reach, we build from our heart. We’re entrepreneurial and we love new ideas. Fun culture with a team that cares about your development and growth.
What are we looking for?
You will be a part of Wow Labz’s core development team, building new software and defining standards for our very own blockchain product. You will be involved in defining technical specifications, implementing design patterns and hands-on development. You will be writing modules that all the other developers would use, including libraries, APIs, database/ storage connections and third party integrations. Your diligence and patience to build highly-secured, scalable and high-performance solutions will be most valued.
Responsibilities:
- Understanding Rust design patterns and writing performant and maintainable code in the language
- Solving development challenges and making architectural decisions by understanding the larger picture of the project’s goals.
- Expanding your existing skill-set, and picking up on various rust dependent frameworks.
- Writing code that other developers use, including libraries, APIs and configurations.
- Building secure and high-performance networked applications.
- Paying close attention to unit-testing and security.
- Confidently communicating and collaborating with your fellow developers in a remote team environment.
Desired Skills and Experience:
- 1-2 year of core Rust development experience
- 2 or more years of software development experience
- Strong understanding of macros, traits, generics and lifetimes
- Experience with Cargo, including dependency management
- Experience with frameworks like HyperWeb, Mio, Tokio, Rocket and Actix (at least two)
- Experience using the Git Version Control System (VCS)
- Experience with CI tools like Rustfmt, Clippy or Rustfix
- Experience writing Unit Tests using Rustfmt or similar
- Exposure to performance benchmarking
- Exposure to serverless products like AWS Lambda, Azure Functions, Cloudflare Workers
- Motivated by challenging projects, and you absolutely love developing with Rust.
- Developed multi-threaded software and understand the asynchronous functionalities.
If you have:
- Experience with blockchain and/or Substrate is a plus
- Experience in Mongodb, MySQL, or Javascript is a plus
- Experience with cloud platforms like AWS/ Azure/GCP is a plus
- Software architecture and API design knowledge is a plus
Persona of the kind of people who would be a culture fit:
- Curious and aware of the latest digital and social media trends
- Extremely self-driven and able to execute in a diligent manner
- Strong relationship-building skills
- Exceptional analytical reasoning, problem-solving, and creative thinking skills
- Team player that thrives in a collaborative environment
- You can work cross-functionally and collaborative on common goals
- Fluent in English, written and spoken
- Capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork



