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Drivado Transfers Private Limited
Drivado Transfers Private Limited cover picture
Drivado Transfers Private Limited logo

Drivado Transfers Private Limited

https://drivado.com
Founded :
2016
Type :
Product
Size :
20-100
Stage :
Profitable

About

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Company social profiles

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Jobs at Drivado Transfers Private Limited

Drivado Transfers Private Limited
at Drivado Transfers Private Limited
HR Drivado
Posted by HR Drivado
Kolkata
0 - 1 yrs
₹1.8L - ₹2.2L / yr
Client Management
Customer Support

Job Title: Client Success Executive (FEMALE)


Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.


Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.


Requirements:

· 0-1 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.



Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off


Read more
Drivado Transfers Private Limited
at Drivado Transfers Private Limited
HR Drivado
Posted by HR Drivado
Kolkata
1 - 2 yrs
₹2.5L - ₹2.6L / yr
Recruitment/Talent Acquisition
Payroll Management
Human Resource Management System (HRMS)
attendance

Job Title: HR Generalist

Location: Kolkata

Experience: Minimum 1 year

Employment Type: Full-time


Job Summary:

We are looking for a dynamic HR Generalist to join our team. The ideal candidate will have experience in IT and Non-IT recruitment, along with handling general HR operations. This role requires strong communication skills, the ability to multitask, and a keen eye for talent acquisition.


Key Responsibilities:

Recruitment & Talent Acquisition

  • End-to-end recruitment for IT and Non-IT roles.
  • Sourcing candidates through job portals, social media, and employee referrals.
  • Screening resumes, conducting interviews, and coordinating with hiring managers.
  • Managing offer rollouts and onboarding new hires.

HR Operations

  • Handling employee records, attendance, and leave management.
  • Managing payroll inputs and coordinating with the finance team.
  • Addressing employee queries related to HR policies and benefits.
  • Ensuring compliance with labor laws and company policies.

Employee Engagement & Relations

  • Organizing engagement activities and HR initiatives.
  • Handling grievances and conflict resolution.
  • Assisting in performance management and training programs.


Requirements:

  • Bachelor's degree in HR, Business Administration, or a related field.
  • Minimum 1 year of experience in IT and Non-IT recruitment & HR operations.
  • Strong knowledge of HRMS tools and recruitment platforms.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.


6 Days Working (Mon - Sat)

Timing: 11am - 7pm


Read more
Drivado Transfers Private Limited
at Drivado Transfers Private Limited
HR Drivado
Posted by HR Drivado
Kolkata
0 - 1 yrs
₹2L - ₹2.5L / yr
Customer Support
Customer Service

We’re Hiring: Customer Support Executive – International (Voice & Chat)

Location: Kolkata

Shifts: Rotational (Day/Night)

Experience: 1–3 Years

Department: Customer Support / Operations


Job Summary:

We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.


Key Responsibilities:

·      Own end-to-end customer interactions across voice and chat (international & domestic)

·      Deliver quick, accurate, and high-quality responses with a customer-first approach

·      Resolve queries and issues proactively with clear follow-through

·      Maintain clean and structured documentation

·      Ensure high service standards, customer satisfaction,

·      Operate with discipline by following SOPs, quality benchmarks, and processes

·      Stay flexible and aligned with global time zones and dynamic operational needs


Required Skills & Qualifications:

·      1–3 years of experience in customer support (voice and/or chat process)

·      Excellent verbal and written communication skills

·      Strong problem-solving and multitasking abilities

·      Ability to handle pressure and manage difficult customers professionally

·      Basic computer knowledge (MS Office, typing skills)

·      Good listening skills and attention to detail

·      Ability to work in rotational shifts (including night shifts) and rotational week offs

 

Preferred Qualifications:

  • Experience in BPO/KPO or international call center environment
  • Exposure to global customer handling and cultural sensitivity

 

Shift Timings:

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am


6 days Working (Rotational week-offs)


Read more
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