Drivado Transfers Private Limited

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.

Required Skills:

• Comfortable with handling data and making calculations.
• Proficiency in MS Excel.
• Ability to work in double shifts.
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience:

·       0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Shifts:  

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 Days Working (Rotational Week-Offs)

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
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Required Skills:

• Strong numerical and analytical ability; comfort with handling data and making calculations.
• Proficiency in MS Office Suite (Excel – VLOOKUP, Pivot Tables; Word; PowerPoint).
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience: 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Working Days: 6 days/week

Timing: 11am-9pm

Job Title: Finance Executive

Location: Kolkata

Job Summary:

We are seeking a detail-oriented and experienced Account and Finance Executive to oversee and manage our financial operations. The ideal candidate will possess a strong background in accounting principles and financial management, with a proven track record of handling complex financial tasks, preparing reports, and ensuring compliance with statutory requirements.

Key Responsibilities:

• Accounting and Bookkeeping:
• Maintain and update accurate financial records, including journals, ledgers, and reconciliation statements.
• Oversee accounts payable and receivable processes.
• Manage daily financial transactions and ensure proper documentation.
• .Financial Reporting:
• Prepare monthly, quarterly, and annual financial statements.
• Conduct variance analysis and budget vs. actual comparisons.
• Generate MIS reports for management review.
• Taxation and Compliance:
• Ensure timely filing of GST, TDS, and other statutory returns.
• Coordinate with auditors for financial audits.
• Stay updated with tax laws and compliance regulations to ensure adherence.
• Budgeting and Forecasting:
• Assist in preparing annual budgets and forecasts.
• Monitor and control expenditures in alignment with budgets.
• Banking and Treasury:
• Handle bank reconciliations and manage banking relationships.
• Monitor fund flow and cash flow to ensure liquidity.
• Payroll Management:
• Oversee payroll processing and ensure accurate disbursements.
• Ensure compliance with applicable labor laws and deductions.
• Other Duties:
• Assist in financial strategy and planning.
• Support cross-departmental teams with financial insights and reports.

Qualifications:

• Bachelor’s degree in Commerce (B.Com Hons.) or related field.
• 2-4 years of experience in accounting and finance roles.
• Proficiency in accounting software such as Tally, QuickBooks, or SAP.
• Strong knowledge of GST, TDS, and other statutory requirements.
• Advanced MS Excel skills (VLOOKUP, Pivot Tables, etc.).

Key Competencies:

• Excellent analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Time management skills and ability to meet deadlines.

Preferred:

• Experience with ERP systems.
• Certification in financial management or accounting (CA Inter/CPA/CFA) is a plus.

Shifts:  

·       Morning Shift: 11am – 7pm

6 Days Working: Monday – Saturday