Drivado Transfers Private Limited
https://drivado.comAbout
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Jobs at Drivado Transfers Private Limited
Job Title: Operations Executive
Location: Kolkata
Job Description:
We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.
Key Responsibilities:
1. Operational Support
- Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
- Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
- Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.
2. Customer Interaction
- Respond to customer queries via email and phone in a professional and timely manner.
- Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
- Maintain detailed logs of customer interactions, feedback, and action taken.
3. Data Management & Reporting
- Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
- Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
Required Skills:
- Comfortable with handling data and making calculations.
- Proficiency in MS Excel.
- Ability to work in double shifts.
- Excellent communication (verbal and written) in English; additional language proficiency is a plus.
- Ability to handle pressure and multitask efficiently in a fast-paced environment.
- Strong organizational and time-management skills.
- Positive attitude with a problem-solving mindset and the ability to work independently or in a team.
Experience:
· 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.
Shifts:
· Day Shift: 11am – 9pm
· Night Shift: 9pm – 7am
6 Days Working (Rotational Week-Offs)
Job Title: Operations Executive
Location: Kolkata
Job Description:
We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.
Key Responsibilities:
1. Operational Support
- Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
- Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
- Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.
2. Customer Interaction
- Respond to customer queries via email and phone in a professional and timely manner.
- Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
- Maintain detailed logs of customer interactions, feedback, and action taken.
3. Data Management & Reporting
- Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
- Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
Required Skills:
- Strong numerical and analytical ability; comfort with handling data and making calculations.
- Proficiency in MS Office Suite (Excel – VLOOKUP, Pivot Tables; Word; PowerPoint).
- Excellent communication (verbal and written) in English; additional language proficiency is a plus.
- Ability to handle pressure and multitask efficiently in a fast-paced environment.
- Strong organizational and time-management skills.
- Positive attitude with a problem-solving mindset and the ability to work independently or in a team.
Experience: 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.
Working Days: 6 days/week
Timing: 11am-9pm
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About the company
Joining the team behind the world’s most trusted artifact firewall isn’t just a job - it’s a mission.
🧩 What the Company Does
This company provides software tools to help development teams manage open-source code securely and efficiently. Its platform covers artifact management, automated policy enforcement, vulnerability detection, software bill of materials (SBOM) management, and AI-powered risk analysis. It's used globally by thousands of enterprises and millions of developers to secure their software supply chains.
👥 Founding Team
The company was founded in the late 2000s by a group of open-source contributors, including one who was heavily involved in building a popular Java-based build automation tool. The company was started by veteran engineers with deep roots in the open-source community—one of whom helped create a widely adopted build automation tool used by millions today.
💰 Funding & Financials
Over the years, the company has raised nearly $150 million across several funding rounds, including a large growth round led by a top-tier private equity firm. It crossed $100 million in annual recurring revenue around 2021 and has remained profitable since. Backers include well-known names in venture capital and private equity.
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