Business Development Executive

Company Description:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description:

• Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across multiple regions and industries.
• Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams, including Sales, Marketing, Product, and Customer Success, to ensure alignment on partner requirements and success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Take ownership of revenue targets for specific partner regions or verticals.

Qualifications:

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 2–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
• Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
• Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
• Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Additional Information:

• Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Job Summary:

As a Senior Sales Executive, you will be responsible for leading a team of sales executives, driving revenue growth, and ensuring the successful execution of business development strategies. This role requires a hands-on leader who can mentor the team, manage key client relationships, and consistently achieve sales targets.

Key Responsibilities:

• Lead, manage, and motivate a team of sales executives to achieve individual and team targets.
• Drive new business acquisition through outbound sales activities, including cold calling, email outreach, and lead generation.
• Monitor daily sales activities, pipelines, and performance metrics of the team.
• Conduct regular training, coaching, and feedback sessions to improve team productivity and skills.
• Develop and implement sales strategies to improve conversion rates and revenue.
• Participate in high-value client discussions, negotiations, and deal closures.
• Ensure accurate maintenance of CRM, reports, and sales documentation.
• Collaborate with management to align sales goals with business objectives.
• Track market trends and competitor activities, and provide strategic inputs.

Qualifications:

• Bachelor’s degree in business, marketing, supply chain, or a related field.
• 2 – 4 years of experience in sales or business development, preferably in logistics/3PL or B2B services.
• Prior experience in handling or mentoring a sales team is mandatory.
• Strong expertise in outbound sales, lead generation, and CRM tools.
• Excellent leadership, coaching, and people management skills.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, negotiation, and problem-solving abilities.
• Ability to work in a fast-paced, target-driven environment.

What you will get:

• Leadership role with direct impact on business growth
• Attractive fixed salary + performance-based incentives
• Opportunity to build and scale a high-performing sales team
• Exposure to strategic decision-making and client management
• Professional growth in a rapidly expanding organization

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

• Looking for minimum 3+ years of experience in Angular js / Angular 
• Should have minimum knowledge in .Net technologies

Mentoring teams to carry forward recognised and optimised solutions, building conducive environments for knowledge transfer and maintaining standards in terms of deliveries form a major part of responsibilities.

Responsibilities

• Design and develop robust scalable database systems
• Design, build and deploy internal applications to support our native technical ecosystem
• Collaborate with Subject-Matter experts to design data-driven modules for analysis

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or equivalent
• 3-4 years of experience in Java

Skills

• Expertise in object-oriented programming concepts and data structures
• Strong knowledge of working with XMLs/Jsons
• Experience with large-scale distributed storage and database systems (MySQL, MongoDB, GraphDB)
• Good knowledge of indexing/search libraries like Lucene/Solr/Elasticsearch
• Exposure to Spring MVC architecture and RESTful APIs
• Well-versed with Agile methodology of SDLC
• Good to have: Knowledge of standard DevOps skills like Build tools (Maven/gradle), Continuous integration (Jenkins), Version Control (Github/Gitlab)

Job Title: Shopify Web Developer

Location: Ahmedabad

Company Overview: We are a full stack marketing company focusing mainly on digital marketing across the entire funnel of customer journey. We are now looking for a web developer who can help us with all website development tasks.

Job Description: We are seeking a talented Shopify Web Developer to join our team. The ideal candidate will be responsible for developing, and maintaining Shopify websites, ensuring a seamless user experience and high-quality performance. The Shopify Web Developer will collaborate with the design and content teams to create visually appealing and functional websites that meet our clients' needs and align with the latest web development standards.

Responsibilities:

• Design and develop responsive Shopify websites based on client requirements and industry best practices.
• Customize and configure Shopify themes and plugins to create unique and engaging websites that reflect clients' brands and objectives.
• Conduct website updates, maintenance, and troubleshooting to ensure optimal website performance, security, and functionality.
• Optimize websites for speed, performance, and SEO, and ensure compatibility across various browsers and devices.
• Collaborate with the design and content teams to ensure a seamless integration of visual elements and content on the website.
• Stay updated with the latest Shopify updates, plugins, and web development trends to implement innovative solutions and improvements.
• Provide technical support and guidance to clients and internal teams on Shopify-related issues and best practices.

Qualifications:

• Proven work experience as a Shopify Web Developer, with a strong portfolio showcasing successful WordPress projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and other relevant programming languages for web development.
• In-depth knowledge of Shopify, including theme and plugin development, customization, and troubleshooting.
• Familiarity with SEO best practices and website optimization techniques.
• Strong attention to detail and the ability to effectively manage multiple projects and deadlines.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams and clients.

Interested candidates please fill out this form - https://docs.google.com/forms/d/e/1FAIpQLScwBo_fycsKcFxqpkVe7SfXWoOekokk-L4eSrwvxjnB59gCfg/viewform

Job Type: Full-time

Salary: ₹360,000.00 - ₹420,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Required)

About KAFQA

At Kafqa, we are building an online global performing arts academy. For our students, we offer live classes conducted by experienced & expert artists. For our artists, we offer a bouquet of opportunities to monetize their skills including being an instructor at Kafqa. Our mission is to serve artists in their journey from their first steps in the art to success on the largest stages in the world.

Role

The role is a unique opportunity to be a part of the core team at KAFQA. The responsibilities of the role are per the below:

·         Understand the needs of employees across different segments across their lifecycle (discovery of Kafqa opportunities, application experience, interview experience, decision experience, onboarding, settling down, scaling with the organization, attrition & separation) & design best in class experiences always thinking technology first

·         Understand the needs of instructors separately and design best in class experiences for them in partnership with head of departments and other teams.

·         Meet compliances mandated by central & state governments.  

The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.

Experience, Qualifications & Person Type

The ideal candidate is someone who –

·         Has 5+ years of experience preferably in a HR role

·         Thinks first principle to re-imagine experiences for employees & challenge status                quo

·         Thinks technology first

·         Is comfortable prioritizing

·         Is creative and can innovate

·         Interested in the performing arts & preferably is a performer themselves

·         Is willing to fulfil all responsibilities above & go beyond as needed

·         Is a self-starter, operates with autonomy & can deal with ambiguity while being                    innovative & frugal

• Fluent English Required, and able to provide well-articulated and reasoned explanations for when and why to apply software design patterns.

• Experience of 3 to 5 years developing using MEAN Stack

• Strong development experience using Node.JS, Express, Angularjs and Mongodb

• Experience in UX, CSS, LESS/SASS, Git, Gulp

• Agile development background is required

• Test Driven Development experience

• Cloud deployment experience is preferred, working with Google, AWS, Jenkins, Docker