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Customer Support Representative
Customer Support Representative
Exogen Technologies's logo

Customer Support Representative

Angelina Neman's profile picture
Posted by Angelina Neman
0 - 35 yrs
₹7L - ₹12L / yr
Remote only
Skills
Customer Service
Customer Support
Customer Retention

Responsibilities:

  • Customer Interaction:
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide accurate information about products, services, and policies.
  • Handle customer complaints and escalations effectively.
  • Maintain a positive and empathetic attitude towards customers.
  • Interact with customers through various channels (phone, email, chat, social media).
  • Problem Solving:
  • Diagnose and troubleshoot customer problems.
  • Identify and recommend solutions to customer issues.
  • Escalate complex issues to appropriate departments.
  • Follow up with customers to ensure resolution and satisfaction.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Exogen Technologies

Founded :
2020
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

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Shubham Vishwakarma

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