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Servicenow Developer- CSM/SPM
Servicenow Developer- CSM/SPM

Servicenow Developer- CSM/SPM at Bean HR Consulting · Gurugram · 5 - 10 years · ₹15L - ₹25L / yr · Bootstrapped · Posted 17 Sep 2026

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Servicenow Developer- CSM/SPM

Divya Sharma's profile picture
Posted by Divya Sharma
5 - 10 yrs
₹15L - ₹25L / yr
Gurugram
Skills
ServiceNow
SPM
Software portfolio management
Customer Service
User Interface (UI) Design
Business rules
Client Servicing
Script Writing
RESTful APIs
SoapUI

Senior Developer - CSM/SPM

Work Location: Gurgaon

Experience: 5–8 Years (Mid to Senior Level)

 

Job Description

We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in SPM (Strategic Portfolio Management) or Customer Service Management (CSM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow CSM solution aligned with client needs.

 

Key Responsibilities

Must Have:

  1. Develop and implement solutions on the ServiceNow platform, specifically within SPM/CSM module.
  2. Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.
  3. Write server-side and client-side scripts for CSM applications and enhancements.
  4. Design and build integrations with third-party systems using REST and SOAP APIs including transforming data and building inbound/outbound interfaces.
  5. Collaborate with stakeholders to gather requirements and translate them into technical solutions.
  6. Conduct code reviews, troubleshooting issues, and implement best practices for secure and scalable development.
  7. Proficiency in building automation using Flow Designer and Integration Hub.


Read more
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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Bean HR Consulting

Founded :
2014
Type :
Services
Size
Stage :
Bootstrapped

About

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Shubham Vishwakarma

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