Customer Support Executive

About MyOperator:

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

We are looking for a dynamic Assistant Manager – Human Resources to lead and manage end-to-end HR Operations. This role is perfect for someone who enjoys ownership, loves systems, and can run HR processes smoothly with speed, accuracy, and empathy. If you’re a people-centric, process-driven professional with strong experience in Zoho People and HR workflows—this is for you!

Key Responsibilities

• Own complete HR Operations lifecycle: Onboarding → Documentation → HRMS → Attendance → Payroll Coordination → Exit
• Manage and guide HR Executives to ensure smooth execution of daily activities.
• Drive HRMS (Zoho People) modules, workflows & automation end-to-end.
• Create, optimize & track HR workflows, forms, policies, and SLAs.
• Ensure compliance with statutory requirements & internal processes.
• Manage attendance, leave administration & geo-tracking rules.
• Coordinate payroll inputs & ensure timely monthly closures.
• Maintain employee records, dashboards, reports & audit data.
• Respond to HR tickets/queries with speed & empathy.
• Support engagement activities, culture programs & internal communication.
• Partner with leaders to ensure high HR experience & operational excellence.

Requirements

• 4–7 years of hands-on experience in HR Operations
• Must have strong experience in Zoho People (automation/workflows/reports)
• Experience managing HR Executives / small team
• Excellent communication, organization & problem-solving skills
• Understanding of HR policies, compliance, and operational frameworks
• Comfortable working in fast-paced & tech-driven environments
• Strong analytical mindset with data-first approach
• 
  

Preferred Skills

• Experience in Zoho suite administration
• Comfortable with OKR-based execution
• Process creation & SOP documentation
• Employee experience & engagement mindset

Why Work With Us?

• Ownership-driven role – you run the show
• Opportunity to build and automate HR at scale
• Fast-growth tech company environment
• Collaborative culture
• Freedom to experiment & innovate

Who Will Love This Role?

• Someone who enjoys taking full ownership
• Someone who can manage people & processes
• Someone who loves working through HR tech & data
• Someone who loves improving systems & employee experience

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Why Join Us?

• Be part of a high-growth SaaS organization impacting the way businesses communicate.
• Opportunity to work directly with business leaders and decision makers.
• Grow your career in strategic and modern HR practices.
• Competitive compensation and a collaborative work culture that values initiative and ownership.

Dear Job Seekers...!

Greetings from VimishaItech..!

Job Title: executive trainee -Business Development Executive

Target Candidates: Freshers from the 2023 batch.

Location: Coimbatore

Job Description:

 We are seeking a dynamic individual with knowledge in sales and Business Development. This is an exciting opportunity for a dynamic and results-oriented individual to join our growing team as a BDE - US (Inside Sales). You will be responsible for identifying potential clients through market research, generating leads, and selling software and consulting services to the US market.

Key Responsibilities:

Lead generation: Conduct market research and web research to identify potential clients. Generate leads by interacting with potential clients and gathering information.

Sales: Sell software and consulting services to the US market. Be willing to work in EST time zone (between 5:30 PM to 2:30 AM IST).

Communication: Possess excellent communication skills, both verbally and in writing. Identify decision makers and be comfortable calling and dealing with business and technical executives and managers.

Activity and goals: Maintain a high level of energy and enthusiasm. Meet or exceed targets for prospecting and generating qualified leads. Organize and prioritize work independently with minimal supervision.

Motivation: Be self-motivated and goal oriented. Consistently meet or exceed calling and opportunity generation quotas.

Skills:

Excellent communication skills (written and verbal)

Ability to identify decision makers and communicate effectively with them.

Strong organizational and time management skills

Proficient in MS Office Suite

Willingness to work in EST time zone (between 5:30 PM to 2:30 AM IST)

Salary:

Competitive salary and benefits package

Company Description

Vimisha ITech was founded in 2012 and has become a leading software provider with a team of skilled professionals from diverse domains. The company is committed to delivering exceptional IT solutions to meet the business requirements of its clients. They strive to be the leading service provider in the burgeoning global IT market, catering to the demands of the worldly market tendency.

Business Development Executive Requirements:

• BE/ELECTRICAL/INSTRUMENTATION/OR EQUAVELENT DEGREE
• Extensive sales experience 3-4 years
• Intuitive and insightful, particularly regarding human behaviour.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Great networking skills.

B.S. in software development, computer science or related field (Equivalent experience also accepted) 

·  1+ years of relevant work experience in software development and design.  

·  Deep understanding of computer science fundamentals (e.g, algorithms and data structures).  

·  Deep understanding of JavaScript or TypeScript and at least one JS UI framework React ·  
Deep understanding of Node.js and at least one Node server framework (Express, NextJS, NestJS). 

·  Deep understanding of the full software development lifecycle. 

·  Experience designing/implementing/integrating with APIs.  

·  Solid understanding of database systems (MySQL, PostgreSQL, SQLServer).  

·  Solid understanding of Git and managed source control services like GitHub. 

·  Experience working within Agile software development teams. 

·  Foundational knowledge of Amazon Web Services (AWS). 

·  Excellent written and oral communication skills. 

Technical knowledge

• Design and implement software components using up-to-date technologies and best practices.
• Comprehensive understanding of the REST architecture.
• Strong working experience in Angular,HTML5, CSS3
• Strong working experience in Container Orchestration Management on-premise and public cloud (Docker, Kubernetes or similar)
• Overall understanding of the Service Oriented Architecture
• Experience with widely used design patterns.
• Should possess prior experience in building distributed multi-tier applications with single sign-on.
• Continuous Integration (CI) and Automated Deployment on AWS/Azure
• Static and dynamic code quality analysis
• Should understand the dynamics of the full-stack development and guide junior team members.
• Experience in developing enterprise-scale software platforms
• Should have hands-on experience in managing releases.
• Build applications using Azure Services and deploy them on Azure Infrastructure.

• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts, and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project-related work and other requirements
• Coordinate with other software professionals and developers

• Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting