Customer Support Executive

JOB DETAILS:

* Job Title: Lead I - Software Engineering-Kotlin, Java, Spring Boot, Aws

* Industry: Global digital transformation solutions provide

* Salary: Best in Industry

* Experience: 5 -7 years

* Location: Trivandrum, Thiruvananthapuram

Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Skill Examples:

1. Explain and communicate the design / development to the customer
2. Perform and evaluate test results against product specifications
3. Break down complex problems into logical components
4. Develop user interfaces business software components
5. Use data models
6. Estimate time and effort required for developing / debugging features / components
7. Perform and evaluate test in the customer or target environment
8. Make quick decisions on technical/project related challenges
9. Manage a Team mentor and handle people related issues in team
10.  Maintain high motivation levels and positive dynamics in the team.
11.  Interface with other teams’ designers and other parallel practices
12.  Set goals for self and team. Provide feedback to team members
13.  Create and articulate impactful technical presentations
14.  Follow high level of business etiquette in emails and other business communication
15.  Drive conference calls with customers addressing customer questions
16.   Proactively ask for and offer help
17.  Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.
18.  Build confidence with customers by meeting the deliverables on time with quality.
19.  Estimate time and effort resources required for developing / debugging features / components
20.  Make on appropriate utilization of Software / Hardware’s.
21.  Strong analytical and problem-solving abilities

Knowledge Examples:

•     Appropriate software programs / modules

1. Functional and technical designing
2. Programming languages – proficient in multiple skill clusters
3. DBMS
4. Operating Systems and software platforms
5. Software Development Life Cycle
6. Agile – Scrum or Kanban Methods
7. Integrated development environment (IDE)
8. Rapid application development (RAD)
9. Modelling technology and languages
10. Interface definition languages (IDL)
11. Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:

We are seeking an experienced Senior Backend Engineer with strong expertise in Kotlin and Java to join our dynamic engineering team.

The ideal candidate will have a deep understanding of backend frameworks, cloud technologies, and scalable microservices architectures, with a passion for clean code, resilience, and system observability.

You will play a critical role in designing, developing, and maintaining core backend services that power our high-availability e-commerce and promotion platforms.

Key Responsibilities

Design, develop, and maintain backend services using Kotlin (JVM, Coroutines, Serialization) and Java.

Build robust microservices with Spring Boot and related Spring ecosystem components (Spring Cloud, Spring Security, Spring Kafka, Spring Data).

Implement efficient serialization/deserialization using Jackson and Kotlin Serialization. Develop, maintain, and execute automated tests using JUnit 5, Mockk, and ArchUnit to ensure code quality.

Work with Kafka Streams (Avro), Oracle SQL (JDBC, JPA), DynamoDB, and Redis for data storage and caching needs. Deploy and manage services in AWS environment leveraging DynamoDB, Lambdas, and IAM.

Implement CI/CD pipelines with GitLab CI to automate build, test, and deployment processes.

Containerize applications using Docker and integrate monitoring using Datadog for tracing, metrics, and dashboards.

Define and maintain infrastructure as code using Terraform for services including GitLab, Datadog, Kafka, and Optimizely.

Develop and maintain RESTful APIs with OpenAPI (Swagger) and JSON API standards.

Apply resilience patterns using Resilience4j to build fault-tolerant systems.

Adhere to architectural and design principles such as Domain-Driven Design (DDD), Object-Oriented Programming (OOP), and Contract Testing (Pact).

Collaborate with cross-functional teams in an Agile Scrum environment to deliver high-quality features.

Utilize feature flagging tools like Optimizely to enable controlled rollouts.

Mandatory Skills & Technologies Languages:

Kotlin (JVM, Coroutines, Serialization),

Java Frameworks: Spring Boot (Spring Cloud, Spring Security, Spring Kafka, Spring Data)

Serialization: Jackson, Kotlin Serialization

Testing: JUnit 5, Mockk, ArchUnit

Data: Kafka (Avro) Streams Oracle SQL (JDBC, JPA) DynamoDB (NoSQL) Redis (Caching)

Cloud: AWS (DynamoDB, Lambda, IAM)

CI/CD: GitLab CI Containers: Docker

Monitoring & Observability: Datadog (Tracing, Metrics, Dashboards, Monitors)

Infrastructure as Code: Terraform (GitLab, Datadog, Kafka, Optimizely)

API: OpenAPI (Swagger), REST API, JSON API

Resilience: Resilience4j

Architecture & Practices: Domain-Driven Design (DDD) Object-Oriented Programming (OOP) Contract Testing (Pact) Feature Flags (Optimizely)

Platforms: E-Commerce Platform (CommerceTools), Promotion Engine (Talon.One)

Methodologies: Scrum, Agile

Skills: Kotlin, Java, Spring Boot, Aws

Must-Haves

Kotlin (JVM, Coroutines, Serialization), Java, Spring Boot (Spring Cloud, Spring Security, Spring Kafka, Spring Data), AWS (DynamoDB, Lambda, IAM), Microservices Architecture

******

Notice period - 0 to 15 days only

Job stability is mandatory

Location: Trivandrum

Virtual Weekend Interview on 7th Feb 2026 - Saturday

Job Title: Senior SDET

Experience: 5+ Years

Location: Bangalore (WFO / Hybrid – as applicable)

Role Overview

We are looking for a highly skilled Senior SDET with strong expertise in automation testing with manual testing across web, mobile, and API layers. The ideal candidate should have hands-on experience in E-commerce testing, robust automation framework design, and a strong analytical mindset to ensure high-quality, scalable products.

Key Responsibilities

• Own end-to-end testing activities across Web, Mobile, and API applications.
• Perform Integration, System, UAT, Regression, and Sanity testing.
• Design, develop, and maintain scalable automation frameworks.
• Execute cross-browser and cross-platform testing.
• Validate REST and SOAP APIs and ensure backend data integrity.
• Collaborate closely with Product, Development, and DevOps teams in an Agile environment.
• Drive defect lifecycle management, root cause analysis, and quality improvements.
• Prepare and maintain test documentation, RTMs, and test reports.

Mandatory Technical Skills

Core Testing Expertise

• Strong understanding of STLC and Agile methodologies
• Hands-on experience in E-commerce application testing
• Expertise in Web, Mobile, API, and Database testing
• Strong skills in test case design, execution, and bug reporting

Automation & Programming

• Framework Development: Page Object Model (POM), Data-Driven, Keyword-Driven frameworks
• Programming Languages: Java, JavaScript
• Web Automation: Puppeteer
• Mobile Automation: Appium, WebdriverIO
• CI/CD Integration: Jenkins
• Backend Automation: JUnit (Good to Have)

Tools & Technologies

• Test Management & Documentation: Jira, Confluence
• Defect Tracking: Jira, Excel
• API Tools: Postman, SoapUI
• Proxy Tools: Charles
• Databases: SQL (MySQL, PostgreSQL, Oracle) for backend validation
• Browser Debugging: Chrome DevTools (network inspection, debugging)

Additional Skills

• Strong experience with Requirement Traceability Matrix (RTM)
• Excellent analytical and problem-solving skills
• Ability to identify risks early and propose mitigation strategies
• Strong communication and stakeholder collaboration skills

What We’re Looking For

• Quality-first mindset with strong ownership
• Ability to work independently in fast-paced environments
• Passion for automation, scalability, and continuous improvement

AI Automation Engineer – Intelligent Systems

(AI Generalist – Automation & Intelligent Systems)

📍 Location: Bengaluru (Onsite)

🏢 Company: Learners Point Academy

📊 Reporting To: Head

🕒 Employment Type: Full-Time

🎯 Role Summary

Learners Point Academy is seeking a hands-on AI Automation Engineer to architect, deploy, and scale intelligent automation systems across Sales, Marketing, Academics, Operations, Finance, and Customer Experience.

🧠 What This Role Requires:

• A Systems Thinker
• A Hands-on Builder
• An Automation Architect
• An AI Deployment Specialist

Core Responsibilities

1️⃣ Operational Workflow Automation

• Automate CRM workflows (Bitrix24 / Zoho or similar)
• Build intelligent lead scoring systems
• Auto-generate proposals from structured CRM inputs
• Deploy WhatsApp automation with tiered logic
• Design cross-functional task routing systems
• Implement automated follow-up sequences
• Build cross-department reporting pipelines

2️⃣ AI Agents & Intelligence Systems

• Build internal AI Sales Assistant (copilot model)
• Develop Academic AI Assistant (summaries, grading support)
• Create AI-powered reporting dashboards
• Build centralized AI knowledge base
• Develop customer segmentation intelligence
• Implement predictive closure timeline models

3️⃣ LMS & Assessment Automation

• Design AI-powered quiz generation systems
• Implement auto-grading frameworks
• Integrate Zoom attendance with LMS tracking
• Automate certification workflows
• Build student performance dashboards
• Ensure seamless LMS–CRM synchronization

4️⃣ Revenue & Growth Intelligence

• Develop pipeline scoring engines
• Deploy sales copilot (email drafting, objection handling)
• Build AI-driven pricing optimization tools
• Design churn prediction logic
• Automate ad spend tracking systems
• Create performance intelligence dashboards

5️⃣ AI Architecture & Governance

• Define AI usage SOPs
• Maintain structured prompt libraries
• Document system architecture & workflows
• Ensure scalable, secure system design
• Build reusable frameworks — avoid patchwork automation

🔧 Required Technical Skills

Mandatory:

• Workflow Automation: Zapier / Make / n8n
• CRM Automation (Bitrix24 / Zoho / similar)
• LLM API Integration (OpenAI, Claude, etc.)
• REST APIs & Webhook Integrations
• Python or JavaScript scripting
• Google Workspace Automation
• Business Process Automation Design

Good to Have

• Lang Chain or AI Agent Frameworks
• Vector Databases & RAG Systems
• Whats App Business API Integration
• Workflow Orchestration Tools
• BI Tools (Power BI / Looker)
• LMS Integration Experience

🎓 Qualifications

• Bachelor’s / Master’s in Engineering, Computer Science, AI, or related field
• 3–6 years experience in AI deployment, automation, or systems integration
• Demonstrated experience implementing automation in business environments
• Portfolio of deployed AI systems (production-grade, not academic-only)

📈 Ideal Candidate Profile

You:

• Think in systems, not scripts
• Understand real-world business workflows
• Have deployed AI agents in production
• Can connect CRM + LMS + Communication tools seamlessly
• Can explain technical architecture clearly to leadership
• Prefer measurable business impact over experimental prototypes

🚫

This Role Is NOT For

• Pure ML researchers
• Academic AI model developers
• Candidates without business automation exposure
• Candidates without real deployment experience

A Day in the Life of a Creative Designer

Location: Pune, India

Experience: 0-5 years

A Creative Designer is an individual who takes direction, turns concepts into visuals, communicates with other team members, and implements feedback to create a final product. At times, a Creative Designer may brainstorm and implement their own unique ideas.

About FlytBase:

FlytBase is a global leader in enterprise drone software automation. FlytBase platform is enabling drone-in-a-box deployments across the globe and has the largest network of partners in 50+ countries. The team comprises young engineers and designers from top-tier universities such as IIT-B, IIT-KGP, University of Maryland, Georgia Tech, COEP, SRM, KIIT and with deep expertise in drone technology, computer science, electronics, aerospace, and robotics. The company is headquartered in Silicon Valley, California, USA, and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase achieved the Global NTT Data Innovation Contest 2019 in Tokyo, Japan. FlytBase graduated from the Cisco LaunchPad Accelerator Program in 2017 and was awarded the TiE50 Top Startup award by TiE Silicon Valley.

On a given day, a Creative Designer will spend time:

● Storyboarding, editing, composting, rendering, and other post-production processes.

● Brainstorming and developing campaigns while working with the marketing team

● Remaining flexible in dealing with changing schedules and multiple points of view.

● Curating motion graphics videos whenever needed

● Turning ideas into a comprehensive creative brief

● Working on layouts and the overall presentation of a campaign

● Ideating and assembling recorded/raw footage into a finished project that is suitable for digital consumption.

● Providing files to necessary vendors like a digital printer etc.

● Input music, video commentary, subtitles, graphics, and effects.

A Creative Designer has some sort of expertise in:

● Adobe Creative Suite.

● Blender/Cinema 4D or any other 3D software would be an added advantage.

● Keeping up with new trends, pop culture, and memes.

● Bringing elements together, like color, imagery, and text, to convey a message.

Skill(s) required:

● Adobe Creative Suite, 3D animation, 2D animation.

● Knowledge of Blender/Cinema 4D or any other 3D software would be an added advantage.

● Updated with new trends, pop culture, and memes.

Compensation:

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.

Perks:

1. Fast-paced Startup culture

2. Hacker mode environment

3. Enthusiastic and approachable team

4. Professional autonomy

5. Strong meritocracy

6. Zero bureaucracy

7. Company-wide sense of purpose

8. Flexible work hours 9. Informal dress code

How to apply: Fill this form- https://docs.google.com/forms/d/e/1FAIpQLScTLa0xfpIjyu6BukAEeypvHxGxnSMAFK6P846mEhoYZllxzA/viewform

Position Overview

We are seeking a highly skilled React Native Developer with a strong background in the MERN (MongoDB, Express.js, React.js, Node.js) stack to join our dynamic team. The ideal candidate will have a minimum of 2 years of professional experience and a proven track record of developing robust, scalable mobile applications using React Native. This role offers an exciting opportunity to work on innovative projects and significantly contribute to the growth and success of our startup.

Key Responsibilities

●     Develop High-Quality Mobile Applications: Create user-friendly mobile applications using React Native, ensuring high performance and responsiveness.

●     Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other developers to define, design, and deliver new features.

●     Maintain Clean and Efficient Code: Write clean, maintainable, and efficient code following industry best practices and coding standards.

●     Optimize Application Performance: Enhance application performance for speed and scalability.

●     Participate in Code Reviews: Engage in code reviews, discussions, and knowledge-sharing sessions to improve team output and code quality.

●     Troubleshoot and Debug: Identify and resolve application issues to ensure smooth functionality.

●     Stay Updated with Trends: Keep abreast of emerging technologies and trends in mobile development to incorporate best practices.

Requirements

●     MERN Stack Proficiency: Strong expertise in MongoDB, Express.js, React.js, and Node.js.

●     RESTful APIs and Web Services: Solid understanding and experience in integrating RESTful APIs and web services.

●     Version Control Systems: Proficient with Git for version control.

●     Mobile UI/UX Design Principles: Knowledge of best practices in mobile UI/UX design.

●     Problem-Solving Skills: Excellent analytical and problem-solving abilities.

●     Team and Independent Work: Ability to work both independently and as part of a team in a fast-paced startup environment.

●     Communication and Collaboration: Strong verbal and written communication skills, with the ability to collaborate effectively with team members.

Nice to Have

●     GraphQL: Familiarity with GraphQL for efficient data fetching.

●     Cloud Services: Knowledge of cloud services such as AWS or Firebase.

Role

The role of the Ui/Ux Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. You’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

Responsibilities

• Translate requirements into engaging interactive experiences that create a meaningful product design.
• You will partner with the product in the creation of personas, user journey maps, information architecture models, wireframes, prototypes, visual design, and conducting user research.
• Bring UX/UI experience to raise the bar and elevate the product design. • Collaborate closely with Product Managers, Engineers, Marketing, and Design teams. • Design new patterns and standards.
• Leverage customer empathy, research, and design principles to support design decisions.
• Establish a strong design culture by championing user-centric design and design thinking.

What We're Looking For

• Proven track record of creating exceptional experiences and designs that raise the bar.
• Experience designing and thinking in design systems translating complexity to simplicity.
• Deep understanding of responsive and adaptive design.
• Ability to successfully manage all aspects of a project from start to finish, as well as multitask and prioritize projects, communicate progress, and deliver on time.
• Attention to detail and a commitment to excellence.
• Your up-to-date portfolio speaks for itself. Must have a portfolio featuring examples of work, your design process, and outcomes/results.
• Degree in Design, Human-Computer Interaction (HCI), or related field of study.
• 3+ years of relevant work experience in UX/UI, mobile design, interaction design, and visual design.
• Demonstrated experience with end-to-end (hybrid UX and UI) product design.
• Strong knowledge & relevant experience of design tools like Figma, Principle, Framer, • Sketch, InVision, Adobe Creative Suite, HTML, CSS.
• Strong written and verbal communication skills.
• Excellent self-management skills.
• Previous experience at a startup or in-house creative team, a plus

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

We are planning to expand our business in multiple cities across India and looking for great additions to expand the team.  

As a part of a growing startup company, you will be closely work with the leadership team in building the culture of the company

Day to day responsibilities : 

• Understand the requirements and plan strategically on attracting the right candidates. 
• Working collaboratively on scheduling interviews with the hiring team. 
• Being more transparent on hiring status. 
• Work closely with the hiring manager to understand the need of requirement, filtering applicants and building a holistic team. 
• Conducting the regular meetings with the managerial team to discuss the development of hiring. 
• Be the candidate champion in connecting, collaborating and communicating on the candidature status of the applicants 
• Responsible for the end to end recruitment process.
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities.
• Handles employee grievances and resolve
• Develop and implement human resource policies and process.
• Maintaining employee records and attendance management. 

Best fit : 

• Should have proven work experience in recruitment and HR operations. 
• Looking for an immediate to one month notice period candidate. 
• Should have 3- 5 years of experience in HR . 

We are looking for a can do it attitude, and the ability to deliver with high velocity and high-quality at the same time. You must have experience developing and designing amazing UI screens. 

This person MUST have: 

- BE Computer Science, MCA or equivalent 

- Cloud app development experience 

- Strong ReactJS experience 

- Strong experience in Next JS and Typescript 

- Understanding of APIs, pagination, searching, sorting 

- Creating high performance UI etc. 

- Troubleshooting/debugging experience 

- Experience with SQL and NOSQL databases 

- Strong communication skills 

Experience: 

- Min 3 year experience 

- Not more than 7 year experience. 

- Startup experience is a must. 

Location 

• Remotely, anywhere in India

Timings: 

- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone. 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.