Customer service

Job Description – UI/UX Designer

Position: UI/UX Designer

Experience: 3+ Years

Location: Hyderabad [Hybrid]

Employment Type: Full-time

Key Responsibilities:

• Understand user needs, business requirements, and technical constraints to design intuitive interfaces.
• Create wireframes, prototypes, and high-fidelity designs using tools like Figma, Sketch, Adobe XD, or similar.
• Conduct user research, usability testing, and gather feedback to improve designs.
• Design visually consistent, responsive, and accessible user interfaces.
• Collaborate with product managers, developers, and stakeholders to deliver end-to-end design solutions.
• Maintain and contribute to design systems and UI guidelines for consistency.
• Stay updated with the latest design trends, tools, and technologies.

Requirements:

• Bachelor’s degree in Design, Computer Science, or related field (preferred).
• 3+ years of proven experience as a UI/UX Designer or similar role.
• Strong portfolio showcasing web and mobile design projects.
• Proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, etc.).
• Solid understanding of user-centered design, UX principles, and accessibility standards.
• Experience in conducting user research and usability testing.
• Good communication and collaboration skills to work with cross-functional teams.

• Identify and prospect new B2B customers through outbound outreach
• Qualify leads and schedule product demonstrations
• Deliver compelling sales presentations tailored to client needs
• Manage the full sales cycle from prospecting to deal closure
• Achieve and exceed monthly and quarterly revenue targets
• Maintain accurate pipeline tracking in CRM
• Collaborate with marketing to improve lead quality and messaging
• Gather customer feedback to support product improvements

Required Qualifications

• 1+ years of experience in B2B or SaaS sales
• Proven track record of meeting or exceeding sales targets
• Strong communication and negotiation skills
• Ability to work independently in a target-driven environment

Company Overview

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.

The company was founded in 2015 and the commercial launch was done in early 2018. Since then, more than 1000 offices have chosen CareStack as their single source of truth. This is the fastest growth till date in the dental practice management software market, dominated by 100 year old distribution companies.

More about CareStack

●    Rated by independent B2B software reviews and research analysts as the most modern, innovative and customer experience focussed company in the space with the fastest growth in the segment.

●    Important strategic go to market partnerships with dental industry leaders like Delta Dental, Darby Dental and several others.

●    Venture backed with over $60M raised from leading financial and strategic investors.

●    HQ'd in Orlando, FL with offices in Minnesota, Bangalore, Trivandrum and Cochin.

Role Overview

CareStack seeks to hire Software Development Engineer - 1 to build its next generation healthcare platform. You will be reporting to a Staff SDE in your business unit , to develop and release services and solutions for our platform, aligning with your business unit’s goals and objectives.

Key responsibilities

●    Technical Design

You can be a specialist in technology areas, but capable of creating complete designs to solve a specific problem that accomplishes a definitive product feature or enables a technical advancement.You should work with your lead to review your design and embrace the feedback

●    Process Definition/Adherence

You should deliver estimations, review test scenarios/cases created by QAs in your team, participate in sprint grooming and planning meetings. You must learn, practice and evangelize standard techniques for grooming, defining complexity of stories and estimation.

●    Code Quality

At Carestack we believe that your code reflects your character. Code for scale, produce maintainable reusable code. You must commit to clean coding, continuous refactoring to ensure a high level of code quality. Continuously learn, practice and evangelize coding patterns/best practices within and outside your team. You should ensure testability of team functional areas, facilitate integration testing, resolve deep rooted technical issues and proactively collaborate with team members in solving complex problems.

●    Team Player

You should proactively communicate to resolve dependencies within and outside the team. Understand organizations culture code and streamline conversations and activities that will further instill this code. Mentor and coach new additions to your team.

●    Value/Mission Alignment

Be a champion for CareStack within the Engineering team. Help drive workplace and cultural norms within your business unit that align with CareStack company values.

This role may be for you if you…

●    Have an insatiable itch to join and the courage to scale an early-stage technology company.

●    Have 2-4 years of experience in building modern day web platforms, using Microsoft technologies on the backend.

●    Can be a generalist or specialist with deep understanding of building software components that meet defined requirements, with good understanding of .NET Core/ASP.NET.

●    Are proficient in data structures and algorithms, and object oriented analysis and design of software systems.

●    Are a backend specialist with good understanding of event driven programming, distributed systems, caching/in-memory computing systems, data modeling for transactional systems.

●    Solid understanding of relational and non relational databases including warehouses.Preferably MySQL, MSSQL, Vertica and CosmosDB

●    Solid understanding of CI/CD patterns and IaC.

●    Expertise in building ETLs in both batch and streaming model.

●    Expertise in building and testing APIs and micro services

This role may not be for you if you…

●    Don’t have the itch to design solutions and write code and you don’t grab every other opportunity to review and write code.

●    Don’t have the fire in you to fight for your design suggestions and debate with logical data points

●    Don’t have the trait to be transactional in code reviews/design discussions, accept your mistakes and appreciate better ideas from your peers.

●    Haven’t developed the habit of doing objective conversations that are data driven.

• HTML/CSS/ES6 Javascript, Java 8 and any Java based web framework
• Adobe experience Manager (AEM) Apache Sling, JCR, OSGI
• Good knowledge in Apache Sling framework
• Good knowledge in Java content repository API
• Good knowledge in Apache Jack rabbbit framework
• Knowledge of OSGI and Declarative Services
• Strong understanding of REST Principles and Hands on experience REST based API  development
•  Knowledge of Patterns and good practices to design and develop quality and clean code
• Experience in Pair programming and code reviews
• Experience with testing at all levels unit, integration, functional and performance
• Experience in Agile Project (Scrum or SAFe) execution is a must
• Familiarity with git, basic git branching strategies, working in a peer-reviewed  environment,able to code to existing patterns/styles
• Familiarity with task management, bug tracking and wiki-based documentation tools like Jiraand confluence

• AEM BE developers must have modern ES6 javascript experience as well as java developer experience
• Must be comfortable working with AEM workflows, scheduled jobs, creating/modifying jcr
• nodes via java code, and accessing REST endpoints via java code
• Ability to create custom AEM CQ components and a good exposure to both core and
•  foundation components that can be inherited in AEM
• Good understanding of AEM web development framework using Apache Sling
• Create multiple OSGI Bundles in the AEM stack based on the requirements of the Project

Basic Qualifications:

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking
• Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

Specific responsibilities commensurate with experience and include:

• Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
• Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
• Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
• Determine branching strategy and maintain branches for various components, products, and product lines
• Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
• Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
• Self-driven-- takes action to move tickets from start to completion with minimal oversight
• Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
• Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
• Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
• Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
• Define chain of communication and immediate paths of action in the case of a build fault state
• Ability to work within constraints of the internal network without access to commercial cloud solutions
• Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
• Perform static code and security analysis
• Design and execute unit tests and perform code coverage analysis
• Able to work in Agile development team environment

• Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
• 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
• Experience with the development and deployment of CM processes and tools
• Build automation for .NET using TeamCity (Jenkins is an asset)
• Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
• Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
• 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
• Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
• 6+ years (minimum) in web/desktop application software development experience
• Excellent problem solving, critical and analytical thinking
• Strong team player who understands SDLC and QA methodologies
• A professional, results-oriented individual with a high degree of self-motivation
• Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
• Working with virtual machines and build management on virtual machines (VMware preferred).
• Managing configurations for multiple build environments
• OS administration and scripting experience (Windows is a must, Linux desired)
• Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
• Creation and maintenance of monitoring and alert systems (Zabbix)
• Familiarity with databases (SQL-based) - create, modify, optimize (via script)
• Data and metrics gathering, aggregation, and reporting
• Experience with work management and documentation tools: JIRA and Confluence

Job Description:

• We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience. You’ll be working on various projects in collaboration with different teams.

Responsibilities:

• Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
• Responsible for the development of a complete set of architectural views for an enterprise in accordance with numerous open-source technologies, messaging/web service protocols (REST, JSONRPC, SOAP, etc.) and one of the more common architecture frameworks.
• Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the stakeholders justify investments. 
• Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice. 

Requirements:

• 5 to 7 years of relevant work experience as a UI developer, JavaScript expert or front-end engineer
• Sound knowledge in HTML and CSS
• Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
• Proficient with JavaScript frameworks such as jQuery, Angular 2+ and Ionic framework
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Passionate to create good design and usability
• Knowledge of Pixi js (is plus)
• Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling. 
• Strong knowledge of design and architectural patterns. 
• Experience of software development methodologies and structured approaches to system development. 
• Write high quality source code to program complete applications within deadlines

Person Specification: 

• Should have strong communication and interpersonal skill
• Bright and enthusiastic, self starter
• Excellent analytical and problem-solving skills
• Outstanding presentation skills
• Implemented CI and Automated frameworks in Enterprise environment 
• Past experience in CI/CD/DevOps practices 
• Qualified in any technical skill assessment platform (Eg: Hacker Ranker, member, stars) in respective technical capabilities