customer support

About the Role

We are seeking a highly skilled L3 Network & Network Security Engineer with Team Management responsibilities to lead the design, delivery, and support of secure network solutions for enterprise and mid-market customers.

As part of an IT System Integration company, this role combines deep technical expertise, team leadership, and customer-facing project delivery. You will act as a technical authority, mentor a team of engineers, and ensure high-quality implementation and support of complex network and security environments.

Key Responsibilities

Technical Leadership (L3)

• Act as the L3 escalation point for complex network and security incidents.
• Design, validate, and implement enterprise network architectures (LAN, WAN, WLAN, Data Center).
• Lead technical design workshops and solution reviews with customers.
• Perform advanced troubleshooting across routing, switching, and security domains.
• Review and approve high-risk configuration changes and deployments.
• Define technical standards, best practices, and reference architectures.

Network Engineering

• Design and support routing and switching technologies (BGP, OSPF, EIGRP, VLANs, STP, HSRP/VRRP).
• Deliver WAN, SD-WAN, MPLS, VPN, and internet connectivity solutions.
• Support network migrations, refresh projects, and infrastructure transformations.
• Produce high-quality design documents (HLD/LLD), implementation plans, and as-built documentation.

Network Security Engineering

• Design and implement secure network solutions including NGFWs, IDS/IPS, VPNs, and NAC.
• Define and enforce segmentation, access control, and zero-trust security models.
• Implement and manage firewall platforms (e.g., Palo Alto, Fortinet, Cisco Firepower, Check Point).
• Support compliance-driven customer requirements (ISO 27001, SOC 2, PCI-DSS, etc.).
• Work closely with SOC and security teams on incident response and remediation.

Team Management & Mentorship

• Lead, mentor, and develop a team of L1/L2/L3 network and security engineers.
• Assign workload, manage escalations, and ensure SLA adherence.
• Conduct performance reviews, coaching, and technical skill development.
• Support recruitment, onboarding, and technical training plans.
• Foster a culture of technical excellence, accountability, and continuous improvement.
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Project & Customer Engagement

• Act as a trusted technical advisor for customers.
• Collaborate with pre-sales teams on solution design, effort estimation, and technical validation.
• Support Proof Concepts (PoCs) and customer demonstrations.
• Ensure successful project delivery aligned with scope, timelines, and quality standards.
• Participate in change management, maintenance windows, and on-call rotations.
• 
  

Required Skills & Experience

• 5+ years of experience in enterprise networking and network security.
• Strong hands-on experience in L3 routing, switching, and firewall technologies.
• Proven experience leading or managing technical teams.
• Background working in an IT System Integrator, MSP, or project-based environment.
• Advanced troubleshooting skills across OSI Layers 1–7.
• Excellent customer-facing communication and documentation skills.
• Ability to balance hands-on engineering with leadership responsibilities.

Preferred Qualifications

• CCNP / CCIE / PCNSE / NSE / Check Point CCSA/CCSE or equivalent.
• Experience with SD-WAN and SASE solutions.
• Cloud networking and security (AWS, Azure, GCP).
• Automation and scripting experience (Python, Ansible, Terraform).
• ITIL or project management exposure is a plus.

About the job

How to apply -

Please follow the steps below :

1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/62

2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here.

a.) https://app.wishup.co/test

3) Initial Discussion

4) Interview with Hiring Manager - 1

5) Interview with the Hiring Manager - 2

6) Interview with Hiring Manager - 3

About the role, Keynotes:

• Profile – Content Writer/Senior Content Writer
• Role – Full-time
• Grade – Associate / Senior Associate
• Location – Remote - Work from home / anywhere
• Work Days – Mon to Fri 

What you’ll do?

• Coordinate with business heads and peers to gather information and manage all digital content and messaging, including articles, customer success stories, case studies, blogs, newsletters, press releases, media questionnaires, email campaigns, and use cases that can be shared on various channels.
• Develop content strategies to reach the desired target audience and marketing goals effectively.
• Create Conversion-centric advertising copywriting (Facebook, Instagram, Google Ads).
• Create SEO-driven content (should have a strong knowledge of SEO).
• Proofread and edit content for errors and inconsistencies to improve readability.
• Branding strategy know-how and knowledge about the content funnel. 
• Create a content calendar that supports key marketing strategies and priorities.
• Write content

What are we looking for?

• 3 plus years of proven experience owning content for a B2B or SaaS company.
• Excellent written communication skills and ability to write concise, clear, and compelling content for various audiences.
• Excellent organizational and time management skills & ability to multitask.
• Ability to work creatively and quickly in a fast-paced, deadline-driven environment..
• Creative thinking with a flair for intuitive storytelling.
• Strong understanding of SaaS and other internet-based software products.

What’s in it for you?

• Receive a more-than-competitive salary plus benefits
• Performance-driven and transparent work culture
• Enjoy a culture with opportunities for growth and learning

About Wishup

Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, and DCE.

We’re an early-stage AI SaaS startup looking for a hands-on LinkedIn Marketing Specialist to drive growth and lead generation. This is an execution-focused role — you will work directly with the founder and a designer, owning ideas from strategy through implementation.

What You’ll Do

• Execute LinkedIn-first GTM initiatives (organic + outbound)
• Generate qualified leads via content, outreach, and positioning
• Create high-engagement posts, carousels, and campaign ideas
• Manage founder/company LinkedIn presence
• Run targeted outreach and follow-ups
• Track performance and iterate quickly

What We’re Looking For

• Proven hands-on LinkedIn marketing experience (B2B/SaaS preferred)
• Strong understanding of outbound and GTM fundamentals
• Ability to drive results without relying mainly on paid ads
• Self-starter comfortable in a fast-moving startup
• Able to work independently with minimal supervision

Location: Hyderabad

Employment Type: Full-time 

About iAmX

At iAmX, we help retail businesses with a unified software to run smarter with our advanced Inventory management, POS (Point of Sale), Customer management, Analytics and more. By simplifying stock management and providing actionable insights, we empower retailers to increase efficiency and grow profitably.

Role Overview:

We are looking for an experienced Sales Executive who has previously sold software solutions (preferably SaaS for retail or inventory management). In this role, you will be solely responsible for lead generation, pitching, and closure. If you thrive on ownership and love the thrill of closing deals, this opportunity is for you.

Key Responsibilities:

• Identify and approach retail stores in your assigned area
• Pitch, present, and demonstrate iAmX to potential customers
• Convert prospects into paying customers and achieve monthly targets
• Build and maintain strong customer relationships
• Independently generate new leads and build a strong sales pipeline

What We’re Looking For

• Excellent communication and persuasion skills
• Highly motivated, target-driven, and self-starter attitude
• Prior sales experience in selling software solutions (SaaS/Inventory/ERP/CRM)
• Comfortable with field sales and meeting customers face-to-face

What We Offer:

• Earning potential: Commission = 15% of the first subscription fee, invoice value paid by the new customer/ per customer you sign up, with no limit on how many you sell
• Performance bonuses: Rewards for hitting milestones (10, 25, 50+ sign-ups).
• Career growth: An opportunity to sharpen your skills, learn from industry leaders, and grow into larger roles within iAmX.
• Learning opportunities: Gain valuable sales experience in the fast-growing SaaS industry

Apply Now

No fancy degree required – just motivation!

If you have the sales experience, drive, and hunger to close deals—join us at iAmX and grow with us!

Job Description:

- Must have knowledge in developing web applications in PHP/MySQL

- Knowledge of Codeigniter Framework/LARAVEL

- Strong knowledge of Core PHP, OOPS and any PHP framework(Codeigniter)

- Strong knowledge of relational databases (MySQL, SQL)

Skills Required:

Excellent Communication skills, Positive attitude, Flexible, Quick learner.

Candidates who have completed training in PHP / Codeigniter Framework

Actively seeks to apply technology to appropriate tasks.

Shows willingness to learn new technology.

Strive Digi Tech is Hiring for Business developer Executive for Mohali Location

Responsibilities:

- Responsible for Online Bidding on Upwork

-Linkedin Lead Generation is Plus point

- Generating new Business for a wide range of Digital Services.

- Experience with a Lead Generator (Linkedin), Calling, Drafting of proposals, Client Interaction, Negotiation, Follow-ups, and also coordinate with the technical team

- Create a Business Proposal, Presentations, Slides, and other documents as required by a potential client.

- Ability to handle pressures of sales targets and work as per tight deadlines. Maintain top-order client relations and be able to maintain them in all situations.

- Should have knowledge about how to sell Web Services and Digital Marketing Services.

- Good knowledge of getting quality leads for WordPress development, SEO, Google Ads & Social Media.

- Must have a strategical approach to Bid on portals at the right time including targeting the right leads

Experience:- 2 -3 year

5 Day working
Hike on current salary
WFH available for some time

Day / Night Shift

Job Type: Full-time

Salary: ₹15,000.00 - ₹22,000.00 per month

 Data auditing, validating and monitoring all data for accuracy.

Create daily, weekly, monthly and quarterly MIS report.

Coordinating  & collecting the data

Updated the data in CRM