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customer support
customer support
Fantasy Fi's logo

customer support

Chhavi Sharma's profile picture
Posted by Chhavi Sharma
2 - 5 yrs
₹2.9L - ₹4.5L / yr
Faridabad
Skills
Customer Support
Customer Relationship Management (CRM)
Customer Service
Communication Skills

Looking for a role where your problem-solving skills and communication actually make a daily impact?


If you have experience in customer support and can manage issues efficiently — this role is for you.


Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.


Key Responsibilities

  • Handle resident complaints and service requests efficiently
  • Coordinate with the existing maintenance and support teams
  • Ensure timely resolution of all issues
  • Communicate with residents via calls and regular follow-ups
  • Maintain records of complaints and resolutions
  • Oversee daily maintenance operations and service quality


Position Details

  • Role: Maintenance Head
  • Industry: Residential / Real Estate Management
  • Openings: 1
  • Male & Female both can apply


Salary

  • ₹25,000 – ₹30,000 (depending on interview & experience)


Candidate Profile

  • 2–5 years of experience in customer support / customer handling
  • Strong communication and coordination skills
  • Ability to manage complaints calmly and professionally
  • Problem-solving mindset with a practical approach
  • Comfortable handling multiple issues and teams


Why Join Us?

  • Stable and responsible role
  • Work with an already established maintenance team
  • Opportunity to grow in real estate / facility management
  • Direct impact on resident satisfaction and operations


Know someone suitable for this role? Tag them or share this opportunity.

Job Type: Full-time

Work Location: In person

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Fantasy Fi

Founded :
2024
Type :
Product
Size :
0-20
Stage :
Bootstrapped

About

Fantasy football fans, unite! Dominate the competition with FantasyFI, the best fantasy football platform. Play daily, and win cash prizes
Read more

Company social profiles

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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