Job Summary:
As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, or chats professionally
- Assist customers with inquiries, service requests, and issue resolution
- Provide accurate information about products and services
- Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
- Follow up with customers to ensure resolution and satisfaction
- Escalate complex issues to the appropriate teams when required
- Adhere to quality standards, company policies, and service-level agreements (SLAs)
- Collaborate with internal teams to improve customer experience
- Meet customer satisfaction and productivity targets
Qualifications:
- High school diploma or equivalent; Bachelor’s degree is a plus
- Prior experience in customer care, customer support, or call center operations preferred
- Strong verbal and written communication skills
- Ability to handle customers patiently and professionally
- Comfortable working independently and in a team environment
- Basic computer skills and familiarity with CRM tools and MS Office
- Customer-focused mindset with problem-solving ability
Job Types: Full-time, Permanent, Fresher
Pay: ₹11,828.27 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
Shubham Vishwakarma
Full Stack Developer - Averlon
About Optiontown
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Urban Venue is looking for a creative and performance-driven Digital Marketing Executive to manage online presence, generate leads, and enhance brand awareness for venue and events business.
The role involves planning and executing digital marketing campaigns, managing social media platforms, creating engaging content, and running online advertisements to drive reach and conversions.
The ideal candidate should have prior experience in digital marketing, and the ability to optimize campaigns for better performance.
Key Responsibilities
l Design, maintain, and supply content for the organization's website
l Formulate strategies to build lasting digital connection with customers
l Monitor company presence on social media
l Launch advertisements to increase brand awareness.
l Manage and optimize social media platforms (Instagram, Facebook, Google,Linkedin)
l Plan and execute digital marketing campaigns for events & bookings
l Generate leads through paid ads (Meta Ads, Google Ads)
l Handle SEO & improve website visibility
l Create engaging content (posts, reels, captions, creatives)
l Monitor campaign performance and prepare reports
l Coordinate with design and sales team for promotions
l Manage online listings (Google My Business, Justdial, etc.)
l Coordinate with Agency.
Requirements
u Min 3 years experience in Digital Marketing
u Knowledge of Meta Ads & Google Ads
u Basic understanding of SEO.
u Good communication & content writing skills.
u Experience in events/hospitality industry preferred.
Qualification
Ø Graduate in Marketing / Business / Related field
Ø Certification in Digital Marketing (preferred)
Ø Excellent understanding of digital marketing concepts
Ø Strong creative and analytical skills
Salary
₹20,000 – ₹35,000 (based on experience)
Location
Fatehpurberi, Chattarpur, New Delhi (Work from Office)
Go Programming (Golang)What You’ll Do:
● Lead and mentor a team of backend engineers, providing technical direction, guidance, and
performance feedback
● Architect, design, and develop scalable backend services and APIs using Golang
● Own SQL database design, optimization, indexing, and performance tuning to ensure data integrity
and efficiency
● Work closely with Product, QA, DevOps, and Analytics teams to translate business requirements
into robust technical solutions
● Drive best practices in system design, code quality, security, and reliability
● Troubleshoot and resolve complex issues across development, staging, and production
environments
● Oversee CI/CD pipelines and ensure smooth, reliable deployments
● Conduct and participate in code reviews to maintain high engineering standards
● Collaborate with QA teams to ensure thorough testing and high-quality releases
● Stay updated with emerging technologies and industry trends, recommending and implementing
improvements where applicable
● Foster a collaborative, innovative, and growth-oriented engineering culture
What You’ll Need
● 6+ years of professional software engineering experience, including 3+ years of hands-on Golang
development
● Proven experience leading or managing engineering teams
● Strong expertise in SQL databases (schema design, query optimization, indexing, performance
tuning)
● Hands-on experience with Columnar OLAP databases (Druid, ClickHouse, or similar)
● Hands-on experience with OLTP databases (ScyllaDB, Redis, or similar)
● Solid understanding of microservices architecture, RESTful APIs, and distributed systems
● Experience with Docker, Kubernetes, and cloud platforms (AWS / GCP / Azure)
● Strong proficiency with Git and collaborative development workflows
● Deep understanding of concurrency, performance optimization, and memory management in
Golang
Nice to Have:
● Experience with NoSQL databases and data modeling
● Exposure to messaging systems such as Kafka, RabbitMQ, or similar
● Familiarity with monitoring and observability tools (Prometheus, Grafana, ELK stack)
● Experience working in Agile / Scrum environments
• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Skill set required
• Contributes to team effort by accomplishing related results as needed.
• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Energy Level
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales
We are a start-up based out of Bengaluru & Delhi NCR. We are engaged in development of next generation missions and technologies (NGM&T) towards future warfare needs of the Indian defence forces. It is undertaking research towards enhancing persistence and autonomy for unmanned vehicles and robotic swarms. NRT’s product development portfolio includes a solar power stratospheric high altitude pseudo satellite (HAPS) unmanned platform and an air/ground launched stand-off autonomous system.
Roles and Responsibilities:
● Collaborate with a cross-disciplinary team to design and implement novel AI solutions
● Research state-of-the-art modelling and training techniques
● Propose, prototype, and validate hypotheses to lead our business and product roadmaps
● Evaluate new technologies and innovate to improve product competitiveness
Must have Skills:
● Deep knowledge and hands-on experience of working with various AI/ML models
● Ability to choose/build optimal DNN architecture and end-to-end model delivery pipeline
● Proven track record of applying ML techniques beyond conventional supervised learning (Eg: active learning, reinforcement learning, and knowledge distillation)
● Working knowledge in the following specialized domains of Robotic Navigation or Large Language modelling is a plus
● LLM - Instruction Tuning - RAG Robot Navigation - 3D modeling - Localization - Path planning
● Good in Data-structures and Algorithms
● Well acquainted with programming using python, torch/tensorflow
● Working knowledge of ML-Ops and tools like mlflow will be a plus
● Strong analytical, written, and verbal communication skills
● Mentoring junior ML engineers Experience Masters and 8+ years of experience or PhD with 3+ years experienc
About Rippling
Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).
About the role
We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements.
If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!
What you will do
- Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
- Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries
- De-escalate and resolve issues by leveraging platform and industry expertise
- Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
- Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers
- Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features
What you will need
- Bachelor's degree or equivalent work experience
- Ability to work 6:30 PM IST, 5:30 AM IST
- Demonstrated experience problem-solving with attention to detail
- Organizational skills and experience improving processes
- Written and verbal communication skills
- Flexibility with changing job duties and responsibilities
- Time management skills and ability to prioritize
- Nice to have (not required): Bilingual in French-English
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptHello,
Are you looking for placements?
If yes, we at Skill Academy (Testbook) have a very unique placement guidance program, that too COMPLETELY FREE!!!
All you have to do is just fill out the below google form, and clear a screening interview. Some of the features of Placement Guidance Program will be:
- Soft Skills Training
- Resume & Profile Building
- Interview Preparation (Technical & Non Technical)
- Unlimited interviews with hiring partners.
Do check out Skill Academy by Testbook: https://testbook.com/skill-academy" target="_blank">https://testbook.com/skill-academy
JavaWork Location: Hyderabad
Experience:9 to 12 Years
Package:Upto 24 LPA
Notice Period:Immediate Joiners.
Constraints - Rotational shifts, males are preferred
Job description -
--Interaction with Clients, Team and Management.
--Strong minimum of 5 years of experience in Java Development and Implementation.
--Leading a Team, checking performance & Resource Planning
--Provide guidance and insight to upper management and procure buy-in
--Report progress, including any changes made to plans and production
--Contribute to product design and establishment of requirements
--Delegate technical responsibilities and monitor the progress of projects
--Deliver products consistently, on time, and on budget
--Oversee user testing and report results—adjust requirements as needed
--Work closely with project manager during all phases of the development lifecycle
--Review all work produced by the development team
--Ensure code produced meets company standards
We are a Fintech Start up targeting to capture $ 900 BN consumer payment &lending opportunity. We are building platform of the future in which the offline / online merchants would be able to expand their consumer base. We also empower merchants to collect payment digitally and help build their identity through our offerings. Consumers would be able to make their purchase decisions and would get the options to convert their purchases in to easy EMIs
The founders brings over 4 decade of banking & financial services experience with strong market connect to bring required resources (like Customer, Capital, relevant business team etc.). Detailed business model can discussed during the meeting process.
Responsibilities
1. Solving Customer queries, selling products & Services.
2. Credit card sales, Payment product sales, Loan sales to both SME businesses and consumers
3. Qualifications : 12th Pass, Graduate
4. Experience : Minimum 2 years of experience
5. No transportation provided by the company need to travel buy own vehicle or public transport
6. Fluent in Hindi, English and Tamil
Location Delhi – Saket (No work from home available)
Compensation
· In line with Industry best practices
· We have an energetic workplace environment where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch.
- Experience in defining and architecting future-ready commercial and customer-facing Digital products and platforms and demonstrated digital architecture thought leadership (big picture thinking)
- Should have extensive experience in designing Salesforce applications, solution blueprinting, effort estimation, and creating work plans
- Should have strong experience in hands-on development using out-of-box features and custom development with Apex, Visualforce, JavaScript, and other force.com programming languages including high proficiency in lightning
- Should provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions
- Build and develop web services using REST, SOAP, and other Salesforce APIs to support various integration points with other systems
- Functionally strong in Salesforce Sales Cloud, Service Cloud, CPQ (Configure Price Quote)
- A technically strong and hands-on person willing to code and enthusiastic/ passionate about technical problems in Salesforce.
- Strong exposure to Salesforce Lightning (Lightning Experience, Aura and, LWC) and understands in-depth of Salesforce Lightning Design System.
- Strong exposure to Portals (Partner, Customer) with a varied use of using CMS and Data-Driven Development.
- Understand Lifecycle of Business and Lifecycle Transformation in Salesforce in Manufacturing, Healthcare, Service and, Supply Chain Verticals.
- Could perform System Evaluation in recommending points and consideration for Config vs Code.
- Has performed atleast three End to end Project Transformations in Salesforce using Sales, Service or Community.
- Proactive and willing to learn new technologies with a focus on Very Large Data Volumes and Security.
- Should have Admin, Platform Developer 2 with either salesforce Sales Cloud, Service Cloud or Community Cloud Consultant Certification.
- Voracious and Independent thinker willing to handle Customers/ Stakeholders. Willing to work independently as required.
- Should be aware of Scrum working process and handling large teams (More than 30 Members).
- Strong influencing and communication skills - Ability to present solutions to IT Leadership, business stakeholders, product and development teams in a compelling manner to help them understand why such a solution is required and have the ability to justify the rationale of the particular solution design. Ability to influence in complex situations where stakeholders do not always agree about methods, choices, and strategic direction.
- Experience with developing resource and budget estimates (BOM and staffing)
- Working with global remote teams
Desired Skills:
- Nice to Have Salesforce Architecture Certification in Application Architect or System Architect with exposure to CTA.
- Nice to have a person who understands Salesforce B2B E-commerce, Marketing Cloud, and varying Industry Cloud exposure.
- Strong familiarity with emerging digital frameworks and patterns, Information Security and Data access controls
- Experience of working with platform/package vendors and their solution teams as part of architecting the overall solution.
- Technical acumen and proficiency in Agile and DevOps methodologies, tools, and governance/standards
- Ability to deliver various artifacts as part of the enterprise application architecture, including implementation models, technology matrices, communications diagrams, application use-case diagrams, migration/distribution diagrams, etc.
- Understanding of software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Spinnaker, Azure DevOps, GitHub) is preferred
NodeJS (Node.js)
MongoDBWhat if, you had a chance to build something iconic?
Presenting Bharat's first of its kind vernacular instant messaging app that is smart & secure - Buzz is an AI & machine learning powered - content-driven instant messaging app tailored to make user secure with more focus on privacy. At Buzz, we are on a mission - to help users be in control of the degree of their digital exposure, with a goal to create a space as India's first smart instant messaging platform among dominating foreign players.
And this is just the beginning :
With our eyes set on the future, we are looking for an exceptional iOS Developer with must have excellent experience in Socket.IO, to help us realise, build and scale our offering, who possesses a passion for technologies to the limits and will work with our team of talented engineers to design and build the next generation of our application.
iOS Beta already launched.
What you'll get :
Compensation in terms of EQUITY ONLY, salary only once we raise funds. This is more of a hands-on role especially in the initial stages of the company. Part-time would also temporarily work.
We are looking at passionate people with entrepreneurial spark and a hustler.
People who are deeply passionate of solving user problems in social networking space and vision of making an Indian product to be used by billions worldwide must only apply.
- A unique opportunity, unlike anything you have experienced before.
- Flexible timings & work from home
- A friend for life.
What matters to us : 1) Attitude > 2) Skill > 3) Experience > 4) College
Who are we looking for?
Key Responsibilities :
- Driving innovations in the product constantly to remain ahead of the curve.
- Serve as a thought leader and mentor on technical, architectural, design and related issues.
- Proactively identify architectural weaknesses and recommend appropriate solutions.
- Balance short-term versus long-term actions, strategic versus tactical requirements, while continuing to move forward towards the strategic vision.
- Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.
- Excellent technical issue diagnosis and problem-solving skills
Excellent knowledge of :
1) Node.js
2) Express.js
3) MongoDB
4) Restful APIs
5) Socket.IO
Skills required :
- MS or BS/B.Tech in computer science or equivalent experience from top college.
- Must have experience in working in an Instant messaging service provider.
- Experience working with remote data via REST and JSON
- Experience with offline storage, threading, and performance tuning
- Familiarity with cloud message APIs and push notifications
- Experience with third-party libraries and APIs
- Proficient understanding of code versioning tools, such as Git
- Excellent data structure & algorithm and problem-solving skills.
- Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server-side development.
- Should be an active contributor to developer communities like Stackoverflow, Topcoder, Github.
- Superior organization, communication, interpersonal and leadership skills.
- Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast-growing and start-up workplace.
- Must be a self-starter who can work well with minimal guidance and in fluid environment.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon