Cutshort logo
For Employers
Optiontown logo
Customer care Support
Customer care Support
Optiontown's logo

Customer care Support

Sumiti Saini's profile picture
Posted by Sumiti Saini
0 - 6 yrs
₹0.5L - ₹4L / yr
Delhi
Skills
Communication Skills
English Proficiency
Customer Support
Customer Service

Job Summary:

As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, or chats professionally
  • Assist customers with inquiries, service requests, and issue resolution
  • Provide accurate information about products and services
  • Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
  • Follow up with customers to ensure resolution and satisfaction
  • Escalate complex issues to the appropriate teams when required
  • Adhere to quality standards, company policies, and service-level agreements (SLAs)
  • Collaborate with internal teams to improve customer experience
  • Meet customer satisfaction and productivity targets

Qualifications:

  • High school diploma or equivalent; Bachelor’s degree is a plus
  • Prior experience in customer care, customer support, or call center operations preferred
  • Strong verbal and written communication skills
  • Ability to handle customers patiently and professionally
  • Comfortable working independently and in a team environment
  • Basic computer skills and familiarity with CRM tools and MS Office
  • Customer-focused mindset with problem-solving ability

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,828.27 - ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Optiontown

Founded :
2003
Type :
Product
Size :
20-100
Stage :
Profitable

About

Optiontown is a company that offers personalized flight subscription services through its flagship product, Flight Pass Option, and ancillary services. It partners with over 40 airlines, including British Airways, KLM, and Air France, to provide travelers with locked-in low fares for multiple trips to multiple destinations, with no restrictions during peak or holiday seasons. Optiontown was founded with the aim of revolutionizing the airline industry by providing personalized flight subscription services to travelers. Its flagship product, Flight Pass Option, offers value to travelers by providing locked-in low fares for multiple trips to multiple destinations, with no restrictions during peak or holiday seasons. The Flight Pass can help travelers save up to 50% in flight prices. Travelers can personalize the Flight Pass to suit their specific needs and flexibility, such as the number of trips/passengers, advance booking, and travel period. Optiontown partners with over 40 airlines, including British Airways, KLM, and Air France, and has rapidly grown its customer base to over a million customers. Flight Pass offers a win-win for travelers, airlines, and travel agents/TMCs. Optiontown operates in the airline industry, providing personalized flight subscription services to travelers. Its services solve the problem of fluctuating flight prices and restrictions during peak or holiday seasons, providing travelers with locked-in low fares for multiple trips to multiple destinations. Optiontown's services are used by over a million customers and are sold by a large number of travel agents.
Read more

Company social profiles

instagramfacebook

Similar jobs

Technoidentity
Human Resources
Posted by Human Resources
Hyderabad
8 - 14 yrs
₹15L - ₹38L / yr
skill iconPostgreSQL
Database migration
Performance tuning

Supercharge Your Career as a PostgreSQL Expert at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech

domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

 

 

What’s in it for You?

We are seeking a seasoned Senior Database Developer & PostgreSQL Expert with 8–10 years of experience across multiple database systems, with deep hands expertise in PostgreSQL internals, performance tuning, advanced indexing, and enterprise data architecture.

With a strong preference for Oracle to AlloyDB (PostgreSQL) migration expertise, this role blends modernization, advanced PostgreSQL engineering, and cloud-native architecture on Google Cloud Platform (GCP). If you thrive in transforming complex data

logic, optimizing performance, and architecting enterprise-grade PostgreSQL systems, this opportunity is built for you.

 

 

What Will You Be Doing?

Database Migration & Development

  • Lead database migrations from Oracle to PostgreSQL-based platforms like AlloyDB, applying both manual and automated strategies.
  • Re-engineer stored procedures, triggers, and packages from PL/SQL to PL/pgSQL.
  • Recreate and optimize DB objects (schemas, constraints, views, indexes) across target platforms.
  • Design PostgreSQL-specific architecture including partitioning strategies, indexing plans (GIN, GiST, BRIN), and query optimization paths.
  • Leverage PostgreSQL internals such as vacuum tuning, WAL configuration, and connection management for optimal system performance.


Performance Optimization

  • Implement indexing strategies, query plans, and table partitioning to enhance database performance.
  • Use tools like EXPLAIN ANALYZE, pg_stat_statements, and GCP-native monitoring dashboards for tuning.
  • Collaborate with DevOps for deployment pipelines and infrastructure-as-code (IaC) best practices.
  • Perform deep-dive PostgreSQL performance fine-tuning including buffer cache analysis, autovacuum configuration, and planner optimization.
  • Optimize PostgreSQL workloads for high concurrency and large datasets, ensuring stable and predictable performance.


Data Integrity & Validation

  • Build and execute validation scripts for source-to-target comparison.
  • Ensure row-level data accuracy, transformation logic fidelity, and zero data loss post-migration.
  • Manage large-scale datasets for archival and bulk processing tasks.
  • Implement PostgreSQL-native data integrity strategies like constraint management, row-level security (RLS), and trigger-based validations.


Collaboration & Documentation

  • Work with cross-functional teams to translate business logic and legacy workflows to scalable, modern database systems.
  • Maintain clear documentation on schema conversions, validation methods, rollback strategies, and change history.
  • Create PostgreSQL architecture documents, optimization playbooks, and database best-practice guidelines for engineering teams.


 

What Makes You the Perfect Fit?

  • 8–14 years of database development experience across Oracle, PostgreSQL, and similar RDBMS platforms.
  • Strong expertise in PL/SQL and PL/pgSQL for procedural logic, error handling, and performance tuning.
  • Proven track record of large-scale database migration projects (Oracle to PostgreSQL/AlloyDB preferred).
  • Proficient in query optimization, indexing, partitioning, and schema normalization.
  • Familiar with Agile practices, Git-based version control, and CI/CD workflows.
  • Hands-on experience with Google Cloud Platform (GCP) for database hosting, monitoring, and scaling.
  • Deep expertise in PostgreSQL internals — query planner, vacuum processes, WAL, replication, logical decoding, and high-availability strategies.
  • Experience designing PostgreSQL architectures including HA, replication, fault-tolerance, and disaster recovery.
Read more
Navi Mumbai
4 - 8 yrs
₹0.5L - ₹5L / yr
Recruitment
Recruitment/Talent Acquisition
Recruitment management
End to end recritment
360 recruitment
+1 more

📍 Location: Turbhe, Navi Mumbai (Near Railway Station)

🏢 Work Mode: Strictly Work From Office


About the Role

We’re on the hunt for a dynamic Recruitment Specialist who can own the hiring process end‑to‑end. If you’re passionate about connecting talent with opportunity, thrive on job portals, and are open to working in a consultancy environment, this is your chance to shine.


What You’ll Do

  • Drive complete recruitment cycles across diverse industries.
  • Source, screen, and shortlist candidates using multiple job portals and creative search strategies.
  • Coordinate interviews, manage candidate engagement, and handle offer negotiations.
  • Build strong pipelines and ensure smooth onboarding experiences.


What We’re Looking For

  • 4–8 years of recruitment experience with proven results.
  • Strong hands‑on expertise with job portals and sourcing methods.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Comfortable working strictly from office (Turbhe, Navi Mumbai).
  • Should be fine working in a consultancy environment.


Why Join Us

  • Be part of a high‑energy team where your impact is visible.
  • Easy commute with office located near Turbhe railway station.
  • Opportunity to grow your career with challenging mandates.
  • A culture that values hustle, ownership, and results.


👉 Ready to make recruitment your playground? Send your resume today and let’s build winning teams together!

Read more
Deqode
at Deqode
1 recruiter
Apoorva Jain
Posted by Apoorva Jain
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Bengaluru (Bangalore), Mumbai, Nagpur, Ahmedabad, Kochi (Cochin), Chennai
6 - 11 yrs
₹4L - ₹15L / yr
skill iconJava
skill iconSpring Boot
Microservices
Apache Kafka
Spring

Job Description:

We are looking for a Senior Java Developer with strong expertise in Apache Kafka and backend systems. The ideal candidate will have hands-on experience in Java (8/11+), Spring Boot, and building scalable, real-time data pipelines using Kafka.

Key Responsibilities:

  • Develop and maintain backend services using Java and Spring Boot
  • Design and implement Kafka-based messaging and streaming solutions
  • Optimize Kafka performance (topics, partitions, consumers)
  • Collaborate with cross-functional teams to deliver scalable microservices
  • Ensure code quality and maintain best practices in a distributed environment

Required Skills:

  • 6+ years in Java development
  • 3+ years of hands-on Kafka experience (producers, consumers, streams)
  • Strong knowledge of Spring Boot, REST APIs, and microservices
  • Familiarity with Kafka Connect, Schema Registry, and stream processing
  • Experience with containerization (Docker), CI/CD, and cloud platforms (AWS/GCP/Azure)


Read more
Bolzano
Pritisha Zalpuri
Posted by Pritisha Zalpuri
mauritius
6 - 11 yrs
₹13L - ₹20L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+5 more

This role is physically based out of Mauritius and will require you to relocate to Mauritius. Relocation expenses like air tickets/work visa/permit/medical for work permit will be borne by the company


The role of a senior java developer is to ensure high quality software development and delivery to the end client.


As senior software developer, you shall be the technical SME on the project and ensure that the team abide by the quality standard set on the project.


On the Java Expertise Center, you shall be contributing to the knowledge building committee where you will be coaching juniors and demy students


Key Skills:

 Very good knowledge in Java (at least from Java 8).

 Good knowledge of Spring boot

 Experience with JPA/Hibernate

 Experience in middleware such as MessageQueues

 Experience with REST interfaces and GRPC

 Experience with modern agile software development (Continuous Integration)

 Experience in securing APIs

 Knowledge in design patterns


1. Software Development

 Act autonomously in the delivery of tasks of simple to high complexities on projects.

 Participate actively with team members to reduce risks related to tasks and activities.

 Ensure deliveries (code, documentation, release notes) are executed within set quality standards and processes.

 Understand and apply standard methods, tools and processes in daily tasks.

 Participate in sprint backlog estimation.


2. Team coaching & technical reference on project.

 Work with the team architect to help coach team members and ensure they

abide by the technical standards set on the project.

 Coach new joiners and accompany them technically & functionally on the

project.

 Be the technical reference on the project, besides the architect.

 Communicate technical KPI to your project manager.

 Review code contributed by team members, ensuring adherence to coding standards, best practices, and quality standards.

 Act as a coach or trainer and contribute actively to the Java Expertise Center.

 A commitment to continuous learning and staying updated with industry trends and best practices

 Participate in budget auditing activities as required by direct report in the capacity of a Developer


Key Dimensions:

 Ability to monitor unit test coverage and ensure team abide by same standard (Standard unit test coverage

of 60% on new and overall codes)

 Ensures Sonar analysis of project is as per quality gate and any deviations are tackled by the team

 Ensuring highest quality delivered to client.

Read more
Skematix Technologies
at Skematix Technologies
1 recruiter
Saravana K
Posted by Saravana K
Coimbatore
2 - 5 yrs
₹2L - ₹4L / yr
skill iconNodeJS (Node.js)
skill iconExpress
skill iconMongoDB
Mongoose
Job Summary
We are looking for Node JS backend developer with the following skillsets,**

 

  • Candidate should have strong work experience in JavaScript(ES6+)
  • Hands on application development using Node JS, Express JS, MongoDB and Mongoose
  • Good understanding of Web Technology, RESTful APIs, JSON structures
  • Proficient understanding of code versioning tools, such as Git
  • Exposure in AWS Services will be an added advantage

Responsibilities and Duties

  • Design, code, test and document software according to the functional requirements.
  • Analyze, diagnose and resolve errors related to applications.
  • Provide application and user support.

 

Key Skills
JavaScript, Node.js, Express.js, REST, MongoDB, Mongoose ORM
Required Experience and Qualifications
Exp: 2-5 years
Location: Coimbatore
Type: Full Time
Education: Bachelors
Read more
senrysa technologies (p) ltd
Manisha Acharyee
Posted by Manisha Acharyee
Bengaluru (Bangalore)
1 - 5 yrs
₹1L - ₹4L / yr
Telesales
Inside Sales
coldcalling
NDHGO platform enables any business small or large to go online in less than a minute. NDHGO aims to provide online store to India's 60 Million small businesses.

Position: Inside Sales Executive

Job roles: 
  • Identified and pursued valuable business  
           opportunities to generate new company revenue  
           and improve bottom line profit.  
  • Created vision and provided leadership for targeting  
           larger prospects.  
  • Demonstrated respect, friendliness and willingness to  
           help wherever needed.  
  • Regularly following ups & reminder calls to the clients.
  • Attend the walk-in clients.

    Location: Bangalore, HSR Layout

    This is a work from office opportunity, hence if you preferred work from home, please ignore it.  
  Interested candidates can share their resume
 
Read more
Azban Fixation pvt ltd
at Azban Fixation pvt ltd
1 recruiter
Arbaz HUSAIN
Posted by Arbaz HUSAIN
Bengaluru (Bangalore)
1 - 3 yrs
₹2.5L - ₹4.2L / yr
MS-Excel
English Proficiency
Sales
Telesales
Customer Relationship Management (CRM)
+1 more

• Build and manage productive, professional relationships with clients

• Maximize revenue by selling services and achieve fortnightly and monthly client retention and revenue targets

• Systematic follow-up and time-bound closures

• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs and offer tailored solutions to meet their mobile repair requirements.


Required Candidate profile

• Application of sales techniques

• Ability to work independently

• Hunger to learn and grow

• Customer Orientation

Read more
prevaj consultants pvt ltd
Nilofer Jamal
Posted by Nilofer Jamal
Remote, Chennai
2 - 6 yrs
₹3L - ₹9L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
RxJS
Nginx
NgRx
  1.     Significant experience of working in front-end web development
  2.     Extensive programming experience in HTML5, CSS3, SASS or LESS, and Bootstrap, Foundation or Materialize
  3.     Angular Material, Chart Libraries(D3, Leaflet, Amchart etc).
  4.     Solid understanding and development experience in Angular
  5.     Experience with Typescript
  6.     Experience with tools like Redux, Webpack, Angular CLI and/or Gulp
  7.     Experience consuming REST APIs
Read more
Our client company is into IT. (SRT1)
Our client company is into IT. (SRT1)
Agency job
via Multi Recruit by Fiona RKS
Bengaluru (Bangalore)
4 - 6 yrs
₹6L - ₹8L / yr
Manual and Automation Testing
Test Automation (QA)
Software Testing (QA)
Working Knowledge of test management
Knowledge Of Salesforce CRM
+3 more
  • Review and analyze system specifications
  • Collaborate with Developers to develop effective strategies and test plans
  • Execute test cases (manual or automated) and analyze results
  • Evaluate product code according to specifications
  • Create logs to document testing phases and defects
  • Report bugs and errors to development teams
  • Help troubleshoot issues
  • Conduct post-release/ post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

  • Proven experience as a Quality Assurance Tester or similar role
  • Experience in project management and QA methodology
  • Familiarity with Agile frameworks and regression testing is a plus
  • Ability to document and troubleshoot errors
  • Working knowledge of test management software (e.g. qTest, Zephyr) and SOQL
  • Excellent communication skills
  • Attention to detail
  • Analytical mind and problem-solving aptitude
  • Strong organizational skills
  • Knowledge of Salesforce CRM and integration concepts

 

Read more
EPAM Systems
at EPAM Systems
6 recruiters
Manoj Panuganti
Posted by Manoj Panuganti
Hyderabad
6 - 10 yrs
₹8L - ₹25L / yr
skill iconAndroid Development
skill iconJava
skill iconKotlin
Android
Object Oriented Programming (OOPs)
+9 more
Job Description:
Experience designing and developing Android applications, proficiency with Java, familiarity with Android image processing development, familiarity with application development using MVC, MVP and MVVP approach. Ability to work comfortably in a fast-paced, Agile team development environment
Espresso UI Tests, RESTful APIs, working CI/CD pipeline. Experience on Kotlin will be good               
Responsibilities:
- Work with UX Designers, Business Analysts and Product Managers to get the complete requirements and designs
- Analyze requirements for technical feasibility and participate in designing the solution
- Independently work in scrum team i.e  Self managed developer
- Identify reusable components and build/update component library avoiding duplicate code
- Translate designs and wireframes to produce quality code adhering to performance, readability, reusability best practices
- Build pixel-perfect, buttery smooth responsive UIs for the mobile
- Diagnose and fix bugs and performance bottlenecks for performance
- Participate in scrum team activities
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos