
š We're Hiring: Customer Support Executive
Join WorkBuddyHR ā Help Us Transform HR for Modern Businesses
At WorkBuddyHR, we're building the next generation of HRMS software that helps startups and growing businesses automate HR operations, simplify employee management, and make smarter decisions through powerful insights.
If you're passionate about helping people, solving problems, and creating exceptional customer experiences, we'd love to have you on our team!
š Location: Bengaluru (Work From Office)
š¼ Role: Customer Support Executive
š Employment Type: Full-Time
š° Compensation
- ā¹20,000 Fixed Salary
- Attractive Performance Incentives
- Career Growth Opportunities based on your performance
š What You'll Do
- Be the first point of contact for customers through phone, email, WhatsApp, and chat.
- Resolve customer queries with empathy and professionalism.
- Guide customers on using WorkBuddyHR effectively.
- Conduct product onboarding sessions for new clients.
- Coordinate with the technical team to ensure timely issue resolution.
- Build long-term relationships with customers and ensure high satisfaction.
- Identify opportunities for renewals, referrals, and product adoption.
- Capture customer feedback and help improve our product.
ā What We're Looking For
- Graduate in any discipline.
- 0ā2 years of experience in Customer Support, Customer Success, or a similar role.
- Excellent communication skills in English (Hindi and Kannada are a plus).
- Positive attitude with strong problem-solving skills.
- Customer-first mindset and willingness to learn.
- Basic computer knowledge and familiarity with MS Office or Google Workspace.
šÆ Why Join WorkBuddyHR?
⨠Be part of an ambitious HR Tech startup from its early growth stage.
⨠Work with a passionate and supportive team.
⨠Learn SaaS, customer success, and enterprise client management.
⨠Make a real impact by helping businesses improve their HR operations.
⨠Fast career growth for high performers.
š© Ready to Join Us?
WorkBuddyHR
Automation that works. Insights that matter.

About WorkBuddyHR
About
Company social profiles
Similar jobs
Design, development, testing, installation, integration, maintenance of various airbourne and ground based systems and subsystems.Ā
Work along with various DRDO units and perform variousĀ tasks based on the DRDO guidelines
Liaise with various regulatory bodies such as CEMILAC, DGAQA etc. and achieve various set target processes
Documentation of various interface documents, manuals, maintenanceĀ etc.Ā Ā
- Strong B2B Tech Sales profiles
- Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
- Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
- Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
- Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
- Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
- Mandatory (Note 1) - Total experience should not be more than 7 Years.
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
Experience : 10+ years
Ā
|
Implementation of the stories, tasks of the current sprint designed by the 'product owner' mainly in the JIRA. |
||
|
Design and drive execution of strategic technologies solutions against technical raodmap |
||
|
Collaboration with the Organisation on current and future state architcture including cloud |
||
|
Guiding Junior developers on best practices for code management and automation testing and bhaviour driven design |
||
|
Contributing to team standards and improving processes |
||
|
Enable implementation of long term strategies towards migrations to cloud architecture |
||
|
Performing hands on development in agile squad |
||
|
Perform the role of Scrum master in teams in testsĀ (including unit + integration testing), SW designs and solutions |
||
|
Helping the team to make it available your work in good quality in time. |
||
|
Ā |
Ā |
Ā |
|
Technical Skills |
Ā |
Ā |
|
Ā |
Mandatory Skills (Frontend): |
Ā |
|
Ā |
Ā |
Angular 4+ |
|
Ā |
Ā |
Typescript |
|
Ā |
Ā |
GIT |
|
Ā |
Ā |
Ā |
|
Ā |
Mandatory Skills (Backend): |
Ā |
|
Ā |
Ā |
Java |
|
Ā |
Ā |
Cloud Services (AWS/GCP/AZURE) |
|
Ā |
Ā |
Spring Boot & Spring Data JPA |
|
Ā |
Ā |
PostgreSQL |
|
Ā |
Ā |
REST Services |
|
Ā |
MandatoryĀ Skills (Tools):Ā |
Ā |
|
Ā |
Ā |
Kubernetes |
|
Ā |
Ā |
Maven/Gradle |
|
Ā |
Ā |
Jenkins Pipeline |
|
Other technical skills ( nice to have) |
Ā |
Ā |
|
Ā |
Security Enabled Cloud |
Ā |
|
Ā |
Scrum |
Ā |
|
Ā |
Soft skills |
Ā |
|
Ā |
Strong communication (German/English) |
Ā |
|
Ā |
Team Player |
Ā |
Ā
Job Description:
Delivering a complete front end application.
Writing tested, idiomatic, and documented JavaScript, HTML, and CSS.
Build pixel-perfect, buttery smooth UIs across both web and mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Maintain code and write automated tests to ensure the product is of the highest quality.
What we expect:
You should have awesome development skills and the ability to translate those into elegant, scalable code. Most importantly, you should have the mindset to work well in a highly agile, motivated, fast-growing start-up environment.
Knowledge and experience with:
- Experience level 2+ years
- React & Vuejs
- GraphQL
- JS/HTML/CSS skills
- Firm grasp of the JavaScript and TypeScript or ClojureScript anguage and its nuances, including ES6+ syntax
- Strong understanding of Object-Oriented Design and Data Structuring;
- Experience with storage and caching solutions such as MySQL and Redis
- Experience with TDD and testing frameworks
- Experience with Git and Github
- A love for clean and elegant code
- Kendo (increases your chances of getting hired)
- Comfortable using Unix / Linux systems
- Creating configuration, build, and test scripts for Continuous Integration environments







