
Company: EaseMyTrip
Location: Noida, -63
Salary: ₹19,278 per month
Schedule: Rotational Shift | 6 Days Working (1 Rotational Week Off)
No Night Shift for Females
Job Description:
EaseMyTrip is looking for Customer Support Executives- Travel Process to handle customer queries related to flight bookings and travel support. The role involves assisting customers through voice calls, email, and chat, resolving issues, and ensuring a smooth customer experience.
Responsibilities:
- Handle customer queries via calls, email, and chat
- Provide timely resolution to flight-related issues
- Maintain professional communication with customers
- Update and maintain customer records
Requirements:
- Freshers with good communication skills can apply
- Basic knowledge of domestic/international travel process is a plus
- Enthusiastic and customer-focused attitude

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
Similar jobs
Data Governance Architect
About Kanerika
Who we are:
Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.
Awards and Recognitions
Kanerika has won several awards over the years, including:
CMMI Level 3 Appraised in 2024.
Best Place to Work 2022 & 2023 by Great Place to Work®.
Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.
NASSCOM Emerge 50 Award in 2014.
Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.
Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.
Featured as Top Data Analytics Services Provider by GoodFirms.
Working for us
Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.
Locations
We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).
What You Will Do:
As a Data Governance Architect at Kanerika, you will play a pivotal role in shaping and executing the enterprise data governance strategy. Your responsibilities include:
1. Strategy, Framework, and Governance Operating Model
- Develop and maintain enterprise-wide data governance strategies, standards, and policies.
- Align governance practices with business goals like regulatory compliance and analytics readiness.
- Define roles and responsibilities within the governance operating model.
- Drive governance maturity assessments and lead change management initiatives.
2. Stakeholder Alignment & Organizational Enablement
- Collaborate across IT, legal, business, and compliance teams to align governance priorities.
- Define stewardship models and create enablement, training, and communication programs.
- Conduct onboarding sessions and workshops to promote governance awareness.
3. Architecture Design for Data Governance Platforms
- Design scalable and modular data governance architecture.
- Evaluate tools like Microsoft Purview, Collibra, Alation, BigID, Informatica.
- Ensure integration with metadata, privacy, quality, and policy systems.
4. Microsoft Purview Solution Architecture
- Lead end-to-end implementation and management of Microsoft Purview.
- Configure RBAC, collections, metadata scanning, business glossary, and classification rules.
- Implement sensitivity labels, insider risk controls, retention, data map, and audit dashboards.
5. Metadata, Lineage & Glossary Management
- Architect metadata repositories and ingestion workflows.
- Ensure end-to-end lineage (ADF → Synapse → Power BI).
- Define governance over business glossary and approval workflows.
6. Data Classification, Access & Policy Management
- Define and enforce rules for data classification, access, retention, and sharing.
- Align with GDPR, HIPAA, CCPA, SOX regulations.
- Use Microsoft Purview and MIP for policy enforcement automation.
7. Data Quality Governance
- Define KPIs, validation rules, and remediation workflows for enterprise data quality.
- Design scalable quality frameworks integrated into data pipelines.
8. Compliance, Risk, and Audit Oversight
- Identify risks and define standards for compliance reporting and audits.
- Configure usage analytics, alerts, and dashboards for policy enforcement.
9. Automation & Integration
- Automate governance processes using PowerShell, Azure Functions, Logic Apps, REST APIs.
- Integrate governance tools with Azure Monitor, Synapse Link, Power BI, and third-party platforms.
Required Qualifications:
- 15+ years in data governance and management.
- Expertise in Microsoft Purview, Informatica, and related platforms.
- Experience leading end-to-end governance initiatives.
- Strong understanding of metadata, lineage, policy management, and compliance regulations.
- Hands-on skills in Azure Data Factory, REST APIs, PowerShell, and governance architecture.
- Familiar with Agile methodologies and stakeholder communication.
Required Skills:
· 6+ years of being a practitioner in data engineering or a related field.
· Proficiency in programming skills in Python
· Experience with data processing frameworks like Apache Spark or Hadoop.
· Experience working on Snowflake and Databricks.
· Familiarity with cloud platforms (AWS, Azure) and their data services.
· Experience with data warehousing concepts and technologies.
· Experience with message queues and streaming platforms (e.g., Kafka).
· Excellent communication and collaboration skills.
· Ability to work independently and as part of a geographically distributed team.
Are you interested to work at a place where you are given the opportunity to grow and level up your skills?
Are you looking to build products that are impactful?
Do you want to work with an energetic team, like-minded and passionate programmers?
Do you like to create impactful and scalable products?
What we Look for
- Bring in a "can-do" attitude
- Passion towards technology and software engineering - open source, pet projects, conference talks, getting better at writing clean code
- Participate in a highly fluid environment applying agile software development principles
- Carry out unit tests and other quality control mechanisms to inform and validate the designs and code
- Work with product owner/BAs to bring an end to end perspective of the problem
- Ability to ask the right questions and communicate your ideas with clarity
- Ability to collaborate with various stakeholders and take complete ownership
- Participate actively in building one of the most impactful organizations in retail technology
As a Software Engineer …..
- Quickly adapt to our startup environment which is both demanding and fast-paced (but is also a lot of fun)
- Eager to learn new concepts, and technologies and be productive in short time
- Convert a raw idea into usable real-life software products
- Write modular, readable and maintainable code
- Good understanding and working knowledge of technologies worked
- Demonstrate good problem solving skills
- Own and be able to manage a small to medium sized modules
- Demonstrate ability to guide and coach a new team member or fresher
Should have hands-on experience in WordPress & HOOKS concepts.
Extensive knowledge and experience in building WordPress CMS websites using the best practice & de-facto standard plugins.
- Knowledge of Customization of themes & plugins
- Experience working with WordPress at a PHP code level.
- Knowledge of existing inbuilt WordPress functions.
- Theme Template integration.
- Good understanding of cross-platform and cross-browser issues.
- Experience in developing E-Commerce websites
Shopify:
Should have hands-on experience in Shopify API & APP concepts.
Extensive knowledge and experience in building custom stores.
- Knowledge of Customization of themes & apps
- Experience working with Shopify APIs
- Knowledge of existing inbuilt Shopify system.
- Theme Template integration.
- Good understanding of cross-platform and cross-browser issues
Overview:
The Risk Manager will oversee the organization's risk management program, assessing and identifying risks that could impede the reputation, safety, security, or financial success of the organization.
Key Responsibilities:
- Designing and managing the consumers' credit portfolio and risk within the desired target
- Driving new experiments with deeper cust understanding and segmentation
- Leverage traditional and alternate data to create risk policies and ensure effective implementation
- Continuously plans, monitors, and reviews risk management and perform regular checking and/or surveillance to ensure that risk treatment is effective
- Establish, implement and manage risk policy and control frameworks, ensuring that minimum standards, ownership and operation are documented and communicated across the Group
- Manage a governance structure to monitor, challenge and test business compliance with risk policies and control frameworks
- Develop, lead and maintain a center of expertise within 1st line risk management
- Maintain comprehensive credit policy inventory and facilitate timely periodic review/approval of credit policies
- Monitor and communicate new regulatory issues/guidance impacting credit policy, analyze the impact, interpret and implement into policy
Education and Experience:
- Bachelor's degree in Risk Management, Finance, or related field required.
- At least 7+ of related experience is preferred.
- Strong knowledge and experience in risk management and policy
- Excellent verbal and written communication skills.
- Excellent mathematical and critical thinking skills.
- Excellent analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Strong supervisory and leadership skills
We are looking for a Shopify app developer on an urgent basis. The candidate should have a minimum of 2 years of experience in Shopify custom app development for private and public apps.
Job Description:
- Proficient in Liquid, HTML/CSS, React JS & Node.
- Must have hands-on experience in Databases. (MongoDB)
- Proficient understanding of code versioning tools, such as Git
- Aware of Shopify variables and Shopify API.
- Building reusable code and libraries for future use.
- Should have good communication & management skills for daily sprints.
About Digirex:
DIGIREX is an IT consulting and software services company delivering complex custom
software solutions on a variety of technology platforms to organizations across industry verticals.












