Walkin- Customer Support - Travel Process

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday

life struggles. We can't do much about the manager!

Job Role: Video Editor

Experience Level: 1.5+ years

Location: Bangalore, Onsite

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 1.5 Years plus.

Responsibilities:-

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.

1) Prepare 2D and 3D drawings using CAD software as per customer requirements.

2) Update and revise drawings as per design changes.

3) Ensure accuracy, clarity, and completeness of drawings and documentation.

4) Maintain proper drawing records, version control, and file organization.

5) Collaborate with sales and production teams to ensure designs are feasible and aligned with manufacturing standards.

6) Support senior draughtsman or engineers in day-to-day design and documentation tasks.

Skills Required:

1) Proficiency in AutoCAD, SolidWorks, or other CAD design software.

2) Strong understanding of engineering drawings, dimensions, and tolerances.

3) Good attention to detail and ability to follow technical instructions.

4) Strong communication and teamwork skills.

5) Willingness to learn and adapt to new tools and processes.

. Sales Target & Revenue Growth

• Achieve and exceed assigned sales targets and revenue quotas.
• Drive new business acquisition and account expansion across defined regions.
• Develop and execute strategic territory sales plans.

2. Pipeline Management

• Build and maintain a strong, healthy sales pipeline across India, Middle East, and Europe.
• Drive consistent pipeline growth through proactive prospecting and partner engagement.
• Provide accurate forecasting and opportunity tracking.

3. Channel Partner Development

• Identify, onboard, and manage channel partners, resellers, and system integrators.
• Strengthen partnerships to drive indirect sales and market penetration.
• Enable partners with product knowledge and joint go-to-market strategies.

4. End-to-End Sales Lifecycle Management

• Manage the entire sales cycle including:
• Client engagement & discovery
• Product demonstrations & Proof of Concepts (POCs)
• RFIs & RFP responses
• Proposal development
• Commercial negotiations
• Contract closure
• Work closely with internal technical teams to drive successful deal progression.

5. Cross-Functional Collaboration

• Collaborate with Business Development Representatives, Sales Engineers, Field Engineering, Services, and Product teams to close deals.
• Align customer requirements with product capabilities and service offerings.

6. Client Relationship Management

• Build strong executive-level relationships with key decision-makers.
• Understand customer needs, business goals, and cybersecurity challenges.
• Drive long-term customer satisfaction and account growth.

7. Market & Competitive Awareness

• Stay updated on IAM and Cybersecurity market trends.
• Monitor competitive landscape and positioning strategies.
• Identify emerging opportunities across verticals.

8. Reporting & Governance

• Provide weekly, monthly, and quarterly sales reports.
• Maintain CRM hygiene and accurate forecasting.
• Present performance updates to Sales & Business leadership.

 Calling All Flutter Developers

📍 Remote | 🕒 Immediate Joiners Only

Are you passionate about building beautiful mobile apps with Flutter?

must have 1–2.5 year of experience — we're hiring! 🎯

💼 Role: Flutter Developer

🧠 Experience: 1–2.5 year

💰 Salary: ₹1.5 LPA – ₹2.5 LPA (based on your skills & performance)

📅 Join Date: Immediately

✨ What You’ll Need:

✅ Basic understanding of Flutter & Dart

✅ Experience with Android as well as iOS development (even academic projects count!) and knowledge in IPA file creation.

✅ Good problem-solving skills

✅ Familiarity with REST APIs, Firebase, and third-party libraries

✅ Willingness to learn and grow with a team

✅ Strong communication and team spirit

Must have experience in making app live individually.

🔥 Nice-to-Have Skills:

• Git/GitHub

• UI/UX understanding

• Clean code writing practices

• Exposure to Android Studio or VS Code

Hiring : Senior Software Engineer python

Expertise in Python to join our dynamic team in the fintech sector

📍Location - Remote 

SkillSet : 

NoSQL databases, Dynamo db,

Experience of building microservices and using containers in a production environment

Commercial experience of using Cloud services AWS

Amazon – API Gateway, EKS, Lambdas

Jenkins, Octopus and Sonar Cloud

Bitbucket, JIRA and Confluence

Roles and Responsibilities :

The ideal candidate will be responsible for developing and delivering innovative issuer processing solutions using cloud-based technology. 

Design and develop robust, scalable, and secure applications using Python.

Leverage existing cloud-based technology to build and deploy applications that meet the needs of the card issuing market.

Collaborate with Product Managers, UX/UI Designers, Solutions Architects, and other Engineers to define requirements, create software architecture, and deliver high-quality solutions.

Implement automated testing and deployment strategies to ensure reliability and efficiency in the software delivery process.

Optimize applications for maximum speed, scalability, and security.

Stay abreast of emerging trends and technologies in cloud computing and issuer processing to drive continuous innovation and improvement.

Provide technical leadership and mentorship to junior engineers, promoting best practices in software development.

Troubleshoot, debug, and upgrade existing systems, ensuring high performance and responsiveness to requests.

Participate in code reviews, contributing to the maintenance of high coding standards and improving the overall quality of the codebase.

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

Innovate and develop interactive ways to enhance English learning through real-world activities. This role is ideal for those passionate about language education and creative teaching methods.

Benefits:

● Experience in language learning methodologies

● Opportunity to develop experiential learning programs

● Hands-on teaching experience

Key Responsibilities:

✔ Design real-world activities to enhance English learning

✔ Conduct interactive and engaging sessions

✔ Work with students to improve communication skills

Requirements:

● Strong command of English language and communication skills

● Creativity in designing experiential learning methods

 Job Description :

• Plan, manage and execute all digital marketing, including SEO/SMM, marketing database, email, social media and display advertising campaigns.
• Understanding client needs and offering solutions and support, answering potential client questions and follow-up call questions.
• Google AdWords would be a PLUS.
• Handling social media platforms like instagram, facebook, twitter etc
• Reserach, Plan and Make a Social Media Marketing and Content plan for Clients.
• Have good knowledge and handling of Social Platforms like Linkedin, Twitter, Reddit, Quora, Pinterest, Facebok and Instagram
• Build, plan and implement the overall digital marketing strategy

Job Types: Full-time

. Salary: As Per Company Norms.

Education: Bachelor’s (required) Master’s (Preferred)

Location:  Indore, Madhya Pradesh (Required)

Best Regards,

HR Department

 Office Add-519, 6th floor,  Onam Plaza, Near  Industry House, AB  Road, Indore, Madhya Pradesh, 452001

About Us :

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We are work with clients such as PayU, Arbor and Hitachi and backed by Sequoia, Barclays, Techstars, and Better Capital.

As a Senior Machine Learning you will be working directly with the CTO to develop end to end API products for the US market in the information extraction domain.

Responsibilities :

• You will be designing and building systems that help Docsumo process visual data i.e. as PDF & images of documents.
• You'll work in our Machine Intelligence team, a close-knit group of scientists and engineers who incubate new capabilities from whiteboard sketches all the way to finished apps.
• You will get to learn the ins and outs of building core capabilities & API products that can scale globally.
• Should have hands-on experience applying advanced statistical learning techniques to different types of data.
• Should be able to design, build and work with RESTful Web Services in JSON and XML formats. (Flask preferred)
• Should follow Agile principles and processes including (but not limited to) standup meetings, sprints and retrospectives.

Skills / Requirements :

• Minimum 3+ years experience working in machine learning, text processing, data science, information retrieval, deep learning, natural language processing, text mining, regression, classification, etc.
• Must have a full-time degree in Computer Science or similar (Statistics/Mathematics)
• Working with OpenCV, TensorFlow and Keras
• Working with Python: Numpy, Scikit-learn, Matplotlib, Panda
• Familiarity with Version Control tools such as Git
• Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system.
• Must be self-motivated, flexible, collaborative, with an eagerness to learn

Detailed job responsibilities:

• Serves customers by selling products/services as per customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.