Fantasy Fi

Job Title: Guest Relations Manager - Residential Operations

Location: Faridabad, Haryana

Salary: 4,25,000 - 6,00,000 per annum

Experience: 2 - 8 Years

Job Description:

We are looking for a polished and professional Guest Relations Manager to manage resident communication and service coordination for a premium residential community in Faridabad.

The ideal candidate should have excellent English communication skills, strong client-handling ability, and the confidence to professionally manage resident interactions while coordinating with internal teams for smooth resolution and service delivery.

Key Responsibilities:

 Handle resident communication through calls, WhatsApp support, and coordination channels

* Understand resident concerns and coordinate internally for timely resolution

* Assign service requests to the appropriate maintenance teams

* Follow up with residents to ensure smooth issue closure and satisfaction

* Handle escalations professionally and maintain high service standards

* Coordinate with internal departments for smooth operational flow

* Maintain professional communication and resident experience at all times

Requirements:

 Excellent spoken English communication is mandatory

* Strong client handling and interpersonal skills

* Professional and calm personality

* Strong coordination and follow-up ability

* Ability to manage resident interactions professionally

* Comfortable handling escalations and service coordination

Preferred Background:

Hospitality, aviation, guest relations, front office, CRM, customer support, luxury residential operations, or client servicing backgrounds will be preferred.

Preferred Skills:

Guest Relations, Client Handling, Customer Support, Resident, Coordination, Escalation Management, Communication Skills, Client Relationship Management, Service Operations 

Hiring: Maintenance Head (Residential Society)

Looking for a role where your problem-solving skills and communication actually make a daily impact?

If you have experience in customer support and can manage issues efficiently — this role is for you.

Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.

Key Responsibilities

• Handle resident complaints and service requests efficiently
• Coordinate with the existing maintenance and support teams
• Ensure timely resolution of all issues
• Communicate with residents via calls and regular follow-ups
• Maintain records of complaints and resolutions
• Oversee daily maintenance operations and service quality

Position Details

• Role: Maintenance Head
• Industry: Residential / Real Estate Management
• Openings: 1
• Male & Female both can apply

Salary

• ₹25,000 – ₹38,000 (depending on interview & experience)

Candidate Profile

• 2–5 years of experience in customer support / customer handling
• Strong communication and coordination skills
• Ability to manage complaints calmly and professionally
• Problem-solving mindset with a practical approach
• Comfortable handling multiple issues and teams

Why Join Us?

• Stable and responsible role
• Work with an already established maintenance team
• Opportunity to grow in real estate / facility management
• Direct impact on resident satisfaction and operations

Looking for a role where your problem-solving skills and communication actually make a daily impact?

If you have experience in customer support and can manage issues efficiently — this role is for you.

Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.

Key Responsibilities

• Handle resident complaints and service requests efficiently
• Coordinate with the existing maintenance and support teams
• Ensure timely resolution of all issues
• Communicate with residents via calls and regular follow-ups
• Maintain records of complaints and resolutions
• Oversee daily maintenance operations and service quality

Position Details

• Role: Maintenance Head
• Industry: Residential / Real Estate Management
• Openings: 1
• Male & Female both can apply

Salary

• ₹25,000 – ₹30,000 (depending on interview & experience)

Candidate Profile

• 2–5 years of experience in customer support / customer handling
• Strong communication and coordination skills
• Ability to manage complaints calmly and professionally
• Problem-solving mindset with a practical approach
• Comfortable handling multiple issues and teams

Why Join Us?

• Stable and responsible role
• Work with an already established maintenance team
• Opportunity to grow in real estate / facility management
• Direct impact on resident satisfaction and operations

Know someone suitable for this role? Tag them or share this opportunity.

Job Type: Full-time

Work Location: In person

About Pivotal Royal Heritage

Pivotal Royal Heritage is a prestigious luxury residential project offering ultra-premium apartments in Sector 70. Designed for discerning homebuyers who expect nothing but the finest, our residences combine world-class architecture, exclusive amenities, and an unmatched living experience. We are building a high-performance sales team to connect the right buyers with their dream homes.

Role overview

You will be the voice of Pivotal Royal Heritage engaging premium leads over calls, understanding their lifestyle aspirations, and converting them into site visits and bookings. This is a consultative, relationship-driven sales role not scripted telecalling. You will handle warm leads from our marketing campaigns and build trust with high-net-worth buyers over multiple touchpoints.

Key responsibilities

• Call and engage inbound leads generated through digital campaigns, portals, and referrals
• Conduct consultative sales conversations to understand buyer needs, budget, and lifestyle preferences
• Pitch Pivotal Royal Heritage's luxury offerings floor plans, amenities, location advantages, and investment value
• Convert qualified leads into site visit appointments and follow up persistently until booking
• Handle objections confidently and professionally price, location, construction timelines, competition
• Maintain detailed lead records in CRM call logs, follow-up notes, lead stage updates

Must-have skills

Exceptional communication (Hindi + English)

Lead conversion call to site visit

Consultative sales technique

Objection handling

Follow-up discipline

CRM usage

• 3–6 years of sales experience in luxury segment — real estate, luxury cars, premium financial products, or high-end hospitality
• Proven track record of converting leads via phone into meetings or sales
• Confident, articulate, and polished communication — able to connect with HNI and senior professionals
• Strong follow-up system — knows when to call, how many times, and how to re-engage cold leads
• Comfortable with premium pricing conversations — no hesitation discussing 1–5 Cr+ ticket sizes

Preferred candidate profile

• Has sold a luxury or premium product where the buyer is educated, demanding, and high-income
• Carries themselves with confidence and professionalism — their presence matches the brand
• Is persistent without being pushy — follows up smartly over weeks or months if needed
• Has consistently hit or exceeded monthly targets in their previous roles

Hiring: Sales Executive – Real Estate (Premium Segment)

Location: Sector 70, Faridabad

Preferred: Delhi NCR candidates only

Experience: 3–5 Years

Gender: Male and female both can apply

Role Overview

We are looking for a high-performing Sales Executive who can operate with a managerial mindset in handling premium real estate sales. The candidate should have strong experience in Real Estate or Luxury Sales (Cars / High-end Products) with excellent communication, persuasion, and closing abilities.

Key Responsibilities

• Handle and convert qualified leads into closures
• Manage end-to-end sales cycle from enquiry to deal closure
• Conduct client meetings, site visits, and presentations
• Build strong relationships with premium clients
• Maintain a strong follow-up system and sales pipeline
• Take ownership of targets and revenue generation

Requirements

• 3–5 years of experience in Real Estate OR Luxury Sales
• Exceptional communication and convincing skills
• Strong negotiation and closing ability
• Experience handling high-value clients
• Confident, presentable, and target-driven personality
• Must be based in Delhi NCR

What We Are Looking For

• Someone who can take ownership like a manager and deliver results
• Strong ability to pitch, influence, and close premium deals
• A self-driven and performance-oriented professional

UI/UX Designer – Mobile Gaming

Company: FantasyFi

Location: Faridabad (WFO)

Experience: 3–5 Years

Role:

We are hiring a UI/UX Designer for our fantasy gaming mobile app. The candidate should be able to design intuitive, engaging, and high-quality mobile user experiences.

Key Requirements:

• 3–5 years of mobile UI/UX design experience
• Strong portfolio (mobile apps mandatory)
• Expertise in Figma / Adobe XD / Sketch
• Understanding of Android & iOS design guidelines
• Experience in wireframing, prototyping, and user flows

Good to Have:

• Gaming / fantasy app experience
• Knowledge of gamification and user engagement
• Experience with animations or micro-interactions

Note: Portfolio is mandatory

Job Title: PHP Developer (Laravel / CodeIgniter)

Location: Faridabad (Work from Office)

Experience: 4- 8 Years

Compensation: ₹3,00,000 – ₹7,00,000 LPA (Based on interview performance)

Role Overview

We are looking for an experienced PHP Developer with strong expertise in Laravel or CodeIgniter. The role involves end-to-end backend development, API integrations, and handling data-driven applications with a focus on performance and scalability. Candidates with experience in payment systems and transactional workflows will be preferred.

Key Responsibilities

• Develop and maintain backend applications using PHP
• Work extensively on Laravel or CodeIgniter framework
• Integrate third-party and internal APIs
• Fetch, process, and display data efficiently from databases
• Design and manage database structures and queries
• Implement and manage payment gateway integrations
• Handle wallet systems including transaction and deduction logic
• Optimize application performance and ensure scalability
• Collaborate with internal teams for seamless project delivery

Required Skills

• 5–7 years of hands-on experience in PHP development
• Strong expertise in Laravel or CodeIgniter (at least one mandatory)
• Good understanding of API integration and REST services
• Strong knowledge of databases such as MySQL
• Experience in data handling and query optimization
• Hands-on experience with payment gateway integrations
• Understanding of wallet or transaction management systems
• Familiarity with version control tools such as Git

Candidate Profile

• Strong problem-solving and analytical skills
• Ability to work independently and take ownership
• Good debugging and logical thinking ability
• Focused on delivering quality within timelines

Additional Information

• Work from office role based in Faridabad
• Immediate or early joiners preferred

Job Description – Meta Ads Specialist (Facebook Ads Specialist)

Company: FantasyFi 

Position: Meta Ads Specialist 

Location: Faridabad, On site 

Experience Required: 7- 10 years

About the Role

FantasyFi is seeking a highly skilled and performance-driven Meta Ads Specialist to lead and manage paid advertising initiatives across Meta platforms (Facebook & Instagram). This role demands a professional with substantial hands-on experience managing and scaling campaigns with significant advertising budgets.

The selected candidate will be responsible for handling advertising campaigns across multiple business domains, including FantasyFi (gaming platform) and Real Estate marketing campaigns. The role requires a strategic mindset, analytical strength, and a proven ability to deliver measurable performance outcomes.

Key Responsibilities

 Plan, execute, and optimize paid advertising campaigns on Meta platforms

 Manage and scale campaigns with a strong focus on ROI and cost efficiency

 Develop and implement advanced audience targeting and retargeting strategies

 Monitor, analyze, and optimize campaign performance metrics

 Conduct structured A/B testing across creatives, audiences, and messaging

 Drive lead generation, conversions, and customer acquisition objectives

 Ensure accurate pixel tracking, event optimization, and attribution analysis

 Collaborate with internal teams for creative assets and campaign alignment

 Prepare performance reports with actionable strategic insights

Required Qualifications & Skills

 4–6 years of hands-on experience in Meta / Facebook advertising

 Strong expertise in Meta Ads Manager and Business Manager

 Proven track record of performance-driven campaign management

 Deep understanding of audience segmentation and targeting strategies

 Experience in conversion optimization and funnel strategy

 Strong analytical and data interpretation capabilities

 Ability to manage multiple campaigns across varied objectives

 Structured approach to testing, optimization, and scaling

Preferred Experience

 Experience managing Real Estate advertising campaigns

 Experience handling high-competition niches (gaming, consumer apps, etc.)

 Familiarity with pixel tracking, event configuration, and attribution models

 Exposure to landing page performance optimization