
Role Summary:
Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.
Key Responsibilities:
Handle customer queries via email, WhatsApp, calls, and tickets
Assist with product onboarding and basic demos
Coordinate with internal teams for issue resolution
Follow up to ensure customer satisfaction
Collect customer feedback and insights
Requirements:
Graduate in any discipline
Good English communication (spoken & written)
Comfortable talking to customers
Willingness to learn SaaS products
What We Offer:
Training & mentorship
Fast growth in a SaaS startup
Performance-based incentives

About Famepilot Internet Private Limited
About
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Greeting from MNR
Urgent opening - Assistant / Senior Manager - International Direct Tax
Skills - International Direct Tax,
Location - Mumbai
JOB RESPONSIBILITIES / JOB PROFILE :
We are looking for someone with Direct Taxation profile, an articulate, fast learner with good research and interpretation skills. The profile offers a great combination of advisory and compliance work. It also gives a great opportunity to someone who is looking to advance his/her career in International Taxation. Adequate Training will be given to the CA in DTAA and FEMA laws.
[95% Individual Tax and 5% Corporate Tax work]
A) PRIMARY:
Advisory: 1. Advising NRI clients on Domestic Tax, DTAA, FEMA & Legal matters 2. Handling complex queries from Banks & NRI Clients – Tax, DTAA, FEMA & related compliances 3. Residential Status and allied Tax Planning for NRI/RNOR clients 4. Advising NRI clients on purchase /sale of immovable property in India including TDS provisions, reinvestment benefits, legal processes, etc. 5. Estate Planning through WILL/ formation of Trusts 6. Returning Indian and Recent Immigrations – Tax and FEMA advisory
7. Structuring in set up of entities in India/Dubai/Singapore/other countries considering Income tax laws, international tax laws, FEMA, and other applicable statutes 8. Assist GPK Dubai Office with queries on Tax & FEMA, if any 9. Advising on borrowing and lending in India and outside India, giving and receiving Gifts in India as per Income Tax Act and FEMA 10. Advisory on Foreign Investments like Investment under FDI, Investment through Proprietorship Concern. Compliances: 1. Preparing and supervising Income Tax Returns prepared by Juniors 2. Tax Liability and Advance Tax computations prepared by juniors of HNI and other NRI/RNOR/ROR clients 3. Attending various Notices, Scrutiny Assessment, Reassessment cases 4. Repatriation / Remittances (Form 15CA/CB) and LRS requests from Banks/ NRI Clients 5. Tax Exemption Certificate (TEC) / Lower Deduction certificate (Sec. 197) applications 6. Attending to PAN/Aadhaar card issues of NRI clients 7. Application of condonation of delay to Income Tax Department and submitting Basis of Filing Tax Return as needed for HNI clients 8. Filing RBI applications as per the provisions of FEMA and Compounding applications in the case of non-compliances under FEMA
US Tax related work (if applicable, training to be given depending on interest area/ job profile): 1. Compiling Indian Income / Assets of US taxpayers 2. Preparation of Statement of Highest Balances for reporting in FATCA (Form 8938) and FBAR (FinCEN Form 114) 3. Foreign Tax Credit applicability - Calculation of Effective Tax rate to identify “actual taxes” paid in India and advisory to avoid double taxation 4. Advisory on Gifts, Estate & Inheritance: - Implications in India and US and Tax Rates in US 5. Advisory on US Residential Status to optimize tax implications/compliances 6. Planning to reorganize/restructure US LLC and Consultancy Income received by Indian Resident therein basis tax rules in India 7. Pre-Immigration Tax Planning – to residents/worldwide clients who are looking to move to the US.
B) SECONDARY: 1. Leading a team and guiding/mentoring article clerks 2. Presentations to Banks for NRI services 3. Business Development 4. Co-ordination and communication with Lawyers/Associates for assisting clients in legal/regulatory matters 5. Preparing Standards on Tax, DTAA and FEMA
6. Development of content: • NRI Tax Services Website • Booklets/FAQs for Banks
2. LEARNINGS/KNOWLEDGE UPDATION
• Seminars on Tax & FEMA • Any Certification Courses • Reading Books: IT Act, Master Guide to IT Act, IT Rules, Commentary for typical cases, ITRs and ITDs for some cases, Companies Act, 1956 for some assignment. • Journals: ICAI’s monthly Journal for members. • Browsing Any Work – Related Websites: Institute’s Official site, Income tax site, Taxmann.com , FEMAONLINE.com 3. REPORTING STRUCTURE (DAILY, WEEKLY OR MONTHLY BASIS):
• Reporting on weekly basis • Reporting to immediate Senior on daily basis
We are looking out for a technically driven "Full-Stack Engineer" for one of our premium client
COMPANY DESCRIPTION:
Required Skills
• Hands-on experience with NodeJS, React, Redux, & Docker
• Great to have understanding about Kubernetes, Postgres and AWS (SQS, Lambda, S3)
• Experience implementing micro service technology
• Experience working with Python and Pandas, used for data manipulation is a plus
• Experience with Power BI and its APIs is a plus
• Experience with building and maintaining large data sets
• Ability to work across structured, semi-structured and unstructured data, extracting information
and identifying linkages across disparate data sets
• Understanding of information security principles
• Ability to understand complex systems and solve challenging problems
• Ability to clearly communicate complex solutions
• Ability to learn new technologies quickly
• Comfortable in a fast paced small team environment
• Open to work with global team structure, flexible and efficient
• Ability and flexibility to manage multiple assignments in a dynamic, complex and fast-paced
environment
• High level of attention to detail
• Commercial client-facing project experience is a plus
• Business-level language skills and fluency in English
2. Working on maintenance and SEO optimization of existing websites
3. Working with the team to manage, optimize, and customize multiple web applications.
4. Fixing bugs of existing websites.
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Dec'21 and 15th Jan'22
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
Key Responsibilities & expectations from the candidate
- Must have strong experience in Information Security Management system(ISMS), creation of policy, procedures and implementation.
- Operates as a key contributor to the RFP, Third-Party Risk assessment, cloud security assessment etc.
- Lead the strategic and tactical development of information security framework, risk management and new compliance initiatives
- Subject matter expertise in ISO 27001, SOC2, CCPA, CPRA, GDPR, PCI DSS and HIPAA.
- Must have a strong experience in the documentation process and reviewing MSA, SCC, SLA & DPA.
- Good knowledge of BCP/DR, Incident response, VA/PT and Audit methodologies of various compliance frameworks.
- Good knowledge of Access management, Network, Application Security, Encryption, Backup, Physical Security, ISMS Training & Awareness etc..
- Ability to deal with the customers and vendors on Security and privacy matters.
- Knowledge of Core IT processes, SDLC, network infrastructure will be useful.
Personal Attributes
- Good written, oral, and interpersonal communication skills.
- Ability to conduct research into IT security issues
- Ability to present ideas in business-friendly and user-friendly language.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Highly self-motivated and hardworking.
Qualification and certification
- Bachelor’s/master's degree in Security, Computer Science, Management Information Systems, Engineering or related field.
- Should be at least ISO 27001 lead auditor or lead implementer.
- 3+ years of related work experience in information security governance, risk and compliance (GRC) or relevant compliance roles in the SaaS industry.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.
We are
It is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Company offers a suite of three products - Plum, Empuls, and Compass. Company works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Company is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
You’ll be joining the engineering team responsible for delivering SaaS and on-premise solutions that orchestrate case data workflows and provide data driven legal insights for our clients. You will be leading the development, maintenance and scaling of our strategic initiatives - using a variety of distributed systems and cloud-technology stacks, driving our next level of growth. As an early member of our small team, you will have ample opportunity to lead and scale the product and the team.
Responsibilities
- Work with product management to understand customers' case data workflows to translate their pain points to requirements.
- Gain a solid understanding of customer backend pipelines and integration surfaces.
- Breakdown large projects into potentially shippable incremental units within a timeframe.
- Understand the current system architecture and design sub systems.
- Be hands-on and build end-to-end new features and support existing features.
- Engage in all stages of the product development life cycle.
- Adopt a customer-centric and iterative mindset.
- Promote engineering best practices such as API design standards, coding standards, code test coverage, code reviews, CI/CD, and documentation.
- Work with lead engineers and mentor junior engineers to deliver on large initiatives.
- Our tech stack is varied - you will start with Ruby/Rails, JavaScript/React, Postgres, Redis, Sidekiq, Heroku, AWS, and more.
Required Skills:
- Exposure to a variety of stacks building SaaS platforms and/or on-premise solutions.
- Experience with building sub-systems or services in a distributed system.
- Exposure to one or more backend architectures such as event-driven, micro services, and cloud architectures.
- Experience troubleshooting performance and/or scale issues.
- Strong in RDBMS and/or NoSQL databases.
- Proficient in one or more scripting languages - experience in Ruby/Rails and JavaScript/React is a plus.
- Strong in data structures, algorithms, object-oriented programming, and design patterns.
- Ability to effectively communicate and collaborate with both technical and nontechnical team members.
- Prior experience in the legal tech industry is a plus.
Years of Experience : 5+ years
Educational Qualification: BE or BCA or MCA OR Msc IT
We are looking for a strong mobile app developer who welcomes both engineering and maintenance tasks. The primary focus will be to implement new user interfaces and features together with automated unit and integration tests.
You will be working with our candid and collaborative team, where your knowledge and advice about application architecture and the newest mobile technologies will be highly appreciated. The code you write will need to be cleanly organized and of the highest quality. You’ll also help ensure solid application performance and an excellent user experience.
Responsibilities
- Developing new features and user interfaces from wireframe models
- Ensuring the best performance and user experience of the application
- Fixing bugs and performance problems
- Writing clean, readable, and testable code
- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
- Strong knowledge on LAMP Stack and Python
Skills
- Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
- Deep knowledge of Android & iOS
- Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc.
- Familiarity with RESTful APIs and mobile libraries for networking, specifically - Retrofit, axios, Alamofire, etc.
- Familiarity with the JSON format
- Experience with profiling and debugging mobile applications
- Strong knowledge of architectural patterns—MVP, MVC, MVVM, and Clean Architecture—and
the ability to choose the best solution for the app
- Familiarity with Git
- Familiarity with push notifications
- Understanding mobile app design guidelines on each platform and being aware of their differences
- Proficiency in Kotlin/Java/Swift/Objective-C/JavaScript/Python
- Proficiency in Django & NoSQl
Primary responsibilities:
- Architect, Design and Build high performance Search systems for personalization, optimization, and targeting
- Designing systems with Solr, Akka, Cassandra, Kafka
- Algorithmic development with primary focus Machine Learning
- Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
- Participation in design and code reviews and recommend improvements
- Unit testing with JUnit, Performance testing and tuning
- Coordination with internal and external teams
- Mentoring junior engineers
- Participate in Product roadmap and Prioritization discussions and decisions
- Evangelize the solution with Professional services and Customer Success teams
Job Summary
We are a young 4 people start-up. Looking for someone who is passionate about working in an early-stage start-up, works hard, takes responsibility and is a fast learner. We would ideally want someone who wants to be invested in the company and its goal, and hence would compensate a part of the salary with ESOPs.
Responsibilities and Duties
>> Designing Campaigns: understanding brand requirements, selecting influencers, designing a content strategy for influencers
>> Campaign Management: executing your designed marketing campaign via influencers, monitoring performance, liaising with the brand/client
>> Community Management: growing the community of influencers, managing influencers, resolving their concerns and training/helping them perform better
About Us
We at Opa Reviews, help brands spread word-of-mouth by activating thousands of micro-influencers to create review content on social media platforms. This voluminous, rich, influential content deserves its own platform to help people shop. Our aim is to be that social review platform.
About Founder
IIT Bombay graduate, 2nd-time entrepreneur, 4 yrs of work-ex in marketing, sales, management consulting and product management
Location:
WeWork, Chromium, JVLR, Powai







