Customer Support Executive

Job Description: Growth Officer - Founder's Office

Company Overview

AXS Solutions & Consulting Pvt. Ltd.

AXS Solutions is a leading technology company focused on providing unique and innovative solutions across AI/ML, fintech, customer experience, and digital transformation. With our mission of "Enabling Digital Future," we serve 50+ clients globally and maintain operations in India with aspirations for global expansion.

Position Summary

Job Title: Growth Officer - Founder's Office

Department: Founder's Office

Reports To: Founder & Managing Director

Location: Mumbai

Employment Type: Full-time

Experience Level: 4 years +

The Growth Officer will serve as a strategic business leader working directly with the founder's office to drive accelerated growth across all business verticals. This role combines strategic thinking with operational excellence, overseeing Sales, Marketing, and Delivery functions to achieve aggressive growth targets while maintaining operational efficiency.

Key Responsibilities

Strategic Growth Planning (30%)

• Develop and execute comprehensive growth strategies aligned with company vision
• Identify new market opportunities and business verticals for expansion
• Create and monitor KPIs for sales, marketing, and delivery performance
• Conduct market analysis and competitive intelligence to inform strategic decisions
• Collaborate with founders on long-term business planning and goal setting
• Drive digital transformation initiatives across all business functions

Sales Leadership & Revenue Growth (35%)

• Lead sales strategy development and execution across all product lines
• Manage and optimize the complete sales funnel from lead generation to closure
• Develop pricing strategies and negotiate high-value enterprise deals
• Build and maintain relationships with key clients and stakeholders
• Establish channel partnerships and strategic alliances
• Implement sales methodologies and processes to improve conversion rates
• Manage sales team performance and provide strategic guidance
• Target: Achieve 40%+ year-over-year revenue growth

Marketing & Brand Development (20%)

• Develop integrated marketing strategies across digital and traditional channels
• Lead brand positioning and messaging for all product offerings
• Oversee content marketing, thought leadership, and industry presence
• Manage marketing budget allocation and ROI optimization
• Drive demand generation and lead qualification processes
• Establish AXS as a thought leader in AI, fintech, and customer experience domains
• Coordinate participation in industry events, conferences, and trade shows

Delivery Excellence & Customer Success (15%)

• Ensure delivery quality and customer satisfaction across all engagements
• Implement standardized delivery methodologies and best practices
• Monitor project profitability and resource utilization
• Drive customer retention and expansion strategies
• Establish customer success metrics and feedback loops
• Collaborate with technical teams to ensure solution quality and innovation

Required Qualifications

Education & Experience

• Education: MBA from reputed institution (IIM/ISB/XLRI) or equivalent
• Experience: 4 years+ in growth roles within technology/consulting companies
• Industry: Prior experience in B2B technology, fintech, or professional services
• Leadership: Minimum 3 years managing cross-functional teams

Core Competencies

• Strategic Thinking: Proven ability to develop and execute growth strategies
• Sales Excellence: Track record of achieving 30%+ growth targets consistently
• Marketing Expertise: Experience with B2B marketing, digital marketing, and brand building
• Analytical Skills: Strong data analysis and business intelligence capabilities
• Leadership: Experience leading teams of 10+ members across multiple functions
• Communication: Exceptional presentation and stakeholder management skills

Technical Knowledge

• Understanding of AI/ML, fintech, and digital transformation landscapes
• Experience with CRM systems, marketing automation, and analytics tools
• Knowledge of enterprise sales cycles and complex solution selling
• Familiarity with project delivery methodologies (Agile/Waterfall)

Preferred Qualifications

Industry Experience

• Previous experience in AI/ML, fintech, or customer experience domains
• Background in consulting or professional services
• Experience with government and large enterprise sales
• International business development experience

Achievements

• Demonstrated success in scaling businesses
• Experience in new market entry and product launches
• Track record of building high-performing teams from scratch
• Recognition in industry forums or publications

Department Accounts and Finance

JD:  

Accounting Manage and oversee the day-to-day operations of the accounts and finance department.

 Ensure accurate and timely recording of financial transactions.

 Supervise the maintenance of general ledger and subsidiary ledgers.

 Review and approve journal entries and adjustments.

 Perform ledger scrutiny to identity unusual balances and highlight

the same with resolution measures.

Monitor reconciliation of bank accounts, receivables, and payables.

 Managing and maintaining borrowing and liquidity profile of the

Company and assisting CFO in evaluating various fund raising

options.

Preparation of documents relating to fresh borrowings and renewal

of existing credit lines.

Ensuring compliance with Indian GAAP and IND AS as per reporting

requirements of client companies Auditing.

Prepare and present timely and accurate financial statements and

reports to senior management.

 Prepare quarterly Ind AS financial statements as required for Board

&exchange filing.

 Assist in preparation of annual financial statements with disclosures.

 Assist in various audits and data requirements. (Internal, Stat & IFC)

Prepare various information packs as required for management and

board meetings.

Regulatory reporting Prepare and file quarterly RBI XBRL returns.

 Collation of information asked by RBI from time to time and during yearly inspection.

Ensure compliance with TDS, GST & Labour laws.

Skills Strong understanding of accounting principals.

 Knowledge of Indian taxation specially TDS & GST.

 Proficient with MS Office products. (MS Excel, word & outlook)

 Self-motivated and proactive with good communication skills.

 Working knowledge of Oracle fusion will be added advantage.

Team Leads Interior Design

• Experience: 10+ years
• Location: Ahmedabad(Sanand)
• CTC:Up to 80 k/ month
• Mon to Saturday
• Work from Office
• Degree of interior design is compulsory

Requirements and Skills

· A bachelor's or master's degree in Interior Designing is typically required.

· A minimum of 8 to 10 years of professional experience in Interior Designing, with demonstrated leadership skills and project coordination experience.

· Proficiency in Interior Designing software and tools.

· IIID association will be plus.

· Strong design creativity, attention to detail, and the ability to provide design guidance and feedback.

· Project management experience, including scheduling, budgeting, and resource allocation.

· Effective communication and interpersonal skills to collaborate with team members, clients, and stakeholders.

· Knowledge of Interior Designing principles, building systems, construction methods, and industry regulations.

JOB DESCRIPTION :

We're looking for a proactive individual to navigate the complexities of tax and optimize our tax strategies.

Job description:

1. Managing and maintaining financial records, including general ledger accounts and financial statements.

2. Reviewing financial documents and transactions to ensure accuracy and compliance.

3. Reviewing and processing vendor invoices with an accurate booking of TDS/GST

4. Assisting in stock audits

5. Providing timely financial information to support decision-making processes

Skills Set Required:

1. Good technical knowledge in tax and accounting.

2. Strong understanding of accounting principles, practices and procedures.

3. Proficiency in Microsoft Office Suite (Outlook, Excel, Word).

4. Excellent analytical and problem-solving skills.

5. Effective communication and interpersonal skills.

Working Days -Time

Recruiter Instructions

Complete Address

Bachelor's degree in Finance, Accounting, or related field.(BCOM)

2-4 years of relevant experience in tax compliance.

We at AURO MANUFACTURING PVT. LTD. is looking for a Recruiter.

Job role -

- End-to-end recruitment.

- Sourcing profiles through job portals & consultants.

- Hiring through job portals as well as through consultants.

- Screening profiles.

- Conducting interviews.

- Negotiating salary.

Skills -

- Good interpersonal skills.

- Good communication skills.

- Moderate Excel skills.

Education - Any Graduation (full-time)

Experience – 2-3Years (as a recruiter)

Job location - F P No. 37 / F P No. 65/B/2 Umiya Chowk,

Ashwinikumar Road, Varachha, Surat 395 008, India.

• 2+ years of experience on Java, Spring Boot, Hibernate in medium to large-scale projects
• Must have experience with at least some flavours of both SQL (MySQL, Postgres) and NoSQL (Kafka, MongoDB, ElasticSearch, NoSQL distributed cache system, DynamoDB etc), datastores in production
• Must have experience with Kafka or similar message queue systems in production
• Stellar problem solving skills
• Hunger to learn new things and ability to grasp new concepts quickly
• Ability to move quickly without breaking things too much (we are dreamers)
• Ability to work under immense pressure which is balanced by a sense of responsibility and ownership
• Should be able to groom juniors and take them to the next level

8+ years of overall IT experience with .NET framework and Azure

. large/Enterprise Customer end to end Consulting Experience.

. Expert in C# development, .NET Core, React, Angular, PowerShell and Azure developments like Web jobs, REST based Web API.

• Experience in Azure and AWS Cloud
• Experience of working on Agile projects.
• Proven track record delivering complex projects end to end.
• Application Architectures including the use of cloud-based technology capabilities such as Teams, SPO, Azure, Application Life Cycle Management and Application Platform processes and technology.
• Troubleshoot and debugging technical issues in a variety of application environments.
• Oversee deliverables from partners, subcontractors, and resources .
• IP Reuse and IP creation
• Drive operational excellence and innovation, leveraging new ideas contributing to increasing Microsoft value to customers.
• Fluent in English, verbal, and written communications skills. 

Qualification

• Must have a degree in Computer Science Engineering or equivalent work experience. Higher relevant education preferred.
• Experience working in a Services organization in a consulting capacity is strongly preferred. Experience working on multi-phase global implementations is preferred.
• Having Microsoft Certifications (M365, Azure, AWS, SharePoint, .Net) is a plus.

About ekincare 

Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health benefits market. Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit. If you are ambitious, willing to unlearn and relearn in a fast-growing startup, dream about MAUs, client segmentation, funnels etc. and excited to apply your skills towards making India Inc. healthy, come, join us! 

Position : Process Associate - Contract to Hire 

Location -Hyderabad 

➔ Responsible for handling operations related to the backend by coordinating with vendors, customers & internal teams. 

➔ Manage the Backend process such as Appointment Confirmations, Reports Uploading with assertiveness. 

➔ Responsible for End to end backend support to operations enquiries, Confirmation follow-ups with Vendor/DCs. Working closely with Vendors/DC, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. 

➔ Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted 

➔ Working knowledge of Google sheets/Excel 

➔ The candidate should be self motivated and take initiatives and flexible to accommodate new responsibilities as and when the role demands. 

➔ Good communication skills in English & Hindi. 

➔ Additionally, should be Punctual, have an Eye to Detail, Quick learner, Team player, Basic computer Skills,& Professional approach towards work, with good work Ethics.