
We’re Hiring: Customer Support Executive – International (Voice & Chat)
Location: Kolkata
Shifts: Rotational (Day/Night)
Experience: 1–3 Years
Department: Customer Support / Operations
Job Summary:
We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.
Key Responsibilities:
· Own end-to-end customer interactions across voice and chat (international & domestic)
· Deliver quick, accurate, and high-quality responses with a customer-first approach
· Resolve queries and issues proactively with clear follow-through
· Maintain clean and structured documentation
· Ensure high service standards, customer satisfaction,
· Operate with discipline by following SOPs, quality benchmarks, and processes
· Stay flexible and aligned with global time zones and dynamic operational needs
Required Skills & Qualifications:
· 1–3 years of experience in customer support (voice and/or chat process)
· Excellent verbal and written communication skills
· Strong problem-solving and multitasking abilities
· Ability to handle pressure and manage difficult customers professionally
· Basic computer knowledge (MS Office, typing skills)
· Good listening skills and attention to detail
· Ability to work in rotational shifts (including night shifts) and rotational week offs
Preferred Qualifications:
- Experience in BPO/KPO or international call center environment
- Exposure to global customer handling and cultural sensitivity
Shift Timings:
· Day Shift: 11am – 9pm
· Night Shift: 9pm – 7am
6 days Working (Rotational week-offs)

About Drivado Transfers Private Limited
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Shopify Developer
About the Role
We are looking for a Shopify Developer to manage, maintain, and enhance our Shopify websites. The ideal candidate should have hands-on experience building and managing Shopify e-commerce stores, including theme customization, app integrations, payment gateways, and overall website optimization.
Key Responsibilities
- Develop, customize, and maintain Shopify websites
- Build and optimize product pages, collections, and landing pages
- Configure and manage payment gateways, shipping settings, and checkout flows
- Install, customize, and manage Shopify apps and integrations
- Improve website speed, performance, and user experience
- Troubleshoot website issues and ensure smooth day-to-day operations
- Coordinate with the design and marketing teams to implement campaigns and website updates
- Ensure websites are responsive, secure, and optimized for conversions
Requirements
- 1–3 years of hands-on Shopify development experience
- Experience building and managing Shopify e-commerce websites
- Strong knowledge of Shopify themes, Liquid, HTML, CSS, JavaScript, and Shopify Admin
- Experience integrating payment gateways, shipping solutions, and third-party apps
- Understanding of Shopify SEO best practices and website performance optimization
- Experience with Git or version control is a plus
- Strong problem-solving skills and attention to detail
What We're Looking For
- Strong ownership mindset
- Good understanding of e-commerce user experience
- Ability to troubleshoot independently
- Detail-oriented and proactive
- Comfortable working in a fast-paced startup environment
Location
Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.

Job Title: Full Stack Developer (Node.js + React.js)
📍 Location: Gurgaon (On-site)
🕒 Experience: 5+ Years
🕒 Working Days: 5 Days(Mon-fri)
Job Summary:
We are hiring a passionate and experienced Full Stack Developer proficient in Node.js and React.js for our client. The ideal candidate should have solid experience in designing scalable systems, writing optimized code, implementing role-based access control, handling task prioritization, and building robust web applications.
Key Responsibilities:
- Design scalable user management systems with role-based access and authentication.
- Develop backend services and REST APIs using Node.js.
- Build dynamic and optimized front-end applications using React.js and Redux.
- Handle async operations, task queues, and implement retry and prioritization logic.
- Optimize React components for performance using hooks and memoization.
- Ensure secure and scalable system design with proper error handling and authorization flows.
- Apply JavaScript concepts like closures, event loop, and async patterns in real-world scenarios.
- Collaborate with DevOps for basic CI/CD and deployment processes.
Mandatory Technical Skills:
- Frontend: React.js, Redux, JavaScript (ES6+)
- Backend: Node.js, Express.js
- Authentication & Authorization: JWT, OAuth2, Role-Based Access Control (RBAC)
- Task Management: Async/Await, Promises, Retry Mechanisms
- Database: MongoDB or PostgreSQL
- Version Control: Git
Soft Skills:
- Strong problem-solving and system design skills
- Ability to work independently and in a collaborative team
- Clear communication of technical ideas
- Ownership of tasks and components end-to-end
Focus Areas:
- System Design (User Management, Fault Tolerance, Load Distribution)
- JavaScript Core Concepts (Closures, Scope, Event Loop)
- React Optimization & Hooks
- Node.js Architecture & Async Programming
- Task Prioritization and Retry Logic
1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS
2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS
3) Experience working with micro-services will be a plus
4) Experience working with JWT and IAM systems will be a plus
5) Experience working with Postman , Swagger will be a plus
6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.
7) Strong operating system knowledge is a plus with knowledge of how to manage threads.
8) Working experience with RabbitMQ , Kafka will be a plus
9) Strong knowledge of JS internals is a must.
10) Familiar with the Django REST API Framework.
11) Experience with the FAST API framework will be a plus
We need flexible employees for any technology
You can contact me on nine three one six one two zero one three two
Senior Software Engineer
Location: On-site, Panaji, Goa
About Joyful
Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.
Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.
At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.
The Opportunity
We’re seeking a Senior Software Engineer who thrives on solving complex problems, architecting scalable systems, and bringing innovative AI-powered features to life. You will work on a modern, cloud-native stack—leveraging serverless deployment, microservices, and AI/ML integrations to build resilient, high-performance solutions.
In addition to delivering high-quality code, you’ll contribute to Joyful’s Vibe Coding culture—our approach to writing code that’s clean, collaborative, and a joy to work with.
What You'll Do
- Backend & Cloud Development
- Design, develop, and maintain scalable microservices for Joyful’s Engage and Listen platforms
- Build serverless applications and functions (AWS Lambda, Azure Functions, or GCP Cloud Functions) for rapid, cost-effective deployments
- Implement robust APIs and data pipelines optimized for performance and reliability
- Ensure security, compliance, and data privacy in all backend services
- AI-Powered Solutions
- Integrate AI/ML models into production workflows to enhance automation, personalization, and analytics
- Collaborate with data scientists to operationalize AI models for real-time and batch processing
- Build features that leverage NLP, sentiment analysis, and predictive analytics for stakeholder communication insights
- Vibe Coding Culture
- Write clean, well-structured, and maintainable code that engineers enjoy working with
- Participate in pair programming, peer reviews, and collaborative debugging sessions
- Share best practices and mentor junior engineers to raise the technical bar across the team
- Help maintain a development atmosphere that’s positive, creative, and focused on continuous improvement
- DevOps & Deployment
- Work closely with DevOps teams to optimize serverless deployments, CI/CD pipelines, and automated testing
- Ensure observability, monitoring, and alerting systems are in place for all deployed services
- Contribute to cost optimization strategies for serverless architectures
- Collaboration & Problem-Solving
- Partner with product managers, architects, and designers to translate business requirements into technical solutions
- Participate in sprint planning, backlog refinement, and retrospectives
- Troubleshoot production issues and drive root cause analysis for lasting fixes
What You'll Need
- 3+ years of experience in software development, preferably in SaaS or AI-driven products
- Strong expertise in backend development using Java (Spring Boot), Node.js, or Python
- Experience with serverless architectures (AWS Lambda, Azure Functions, or GCP equivalents)
- Solid understanding of cloud services (AWS, Azure, or GCP) and microservices design patterns
- Hands-on experience integrating AI/ML models into applications
- Familiarity with NLP, speech-to-text, or sentiment analysis APIs is a plus
- Knowledge of relational and NoSQL databases (PostgreSQL, DynamoDB, MongoDB, etc.)
- Experience with CI/CD pipelines, automated testing, and monitoring tools
- Strong problem-solving skills and ability to work in fast-paced, collaborative environments
- Passion for clean, maintainable code and contributing to a healthy team culture
Why Join Joyful?
- Work on AI-powered solutions that transform how businesses connect with their stakeholders
- Be part of a team that embraces serverless-first development and modern cloud-native architectures
- Thrive in a Vibe Coding culture where great engineering meets great energy
- Collaborate with talented peers in a supportive, innovation-driven environment
- Enjoy professional growth opportunities in a fast-scaling company
- Work from our beautiful Goa office while building solutions used worldwide
At Joyful, we believe that combining AI innovation, scalable cloud design, and a joyful coding culture leads to exceptional products. If you’re passionate about building intelligent, high-performance systems while keeping the engineering vibe positive, we’d love to hear from you!
Job Title: React Native Developer
Experience: 2+ Years
Location: Bangalore, India
Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We
are building a global infrastructure for making the transition to electric vehicles viable, affordable, and
sustainable by working closely with the utilities, governments, and public.
Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers
enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle
charging and its infrastructure needs to pave the way for electromobility in future.
To know more visit https://elocitytech.com/
Job Summary
We are looking for a React / React Native senior developer interested in building performant mobile apps on
both the iOS and Android platforms. Your primary focus will be on developing user interface components and
implementing them following well-known React Native frameworks. You will ensure that these components
and the overall application are robust and easy to maintain. You will coordinate with the rest of the team
working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving,
sophisticated design, and a quality product are important.
Key Responsibilities include, but are not limited to:
* Build pixel-perfect, buttery smooth UIs across both mobile platforms.
* Ensure the best possible performance, quality, and responsiveness of the mobile applications * Good
understanding of Design and Architecture Patterns
* Maintain code and write automated tests to ensure the product is of the highest quality.
* Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ).
* Experience in native Android / iOS app development is preferable.
* Individuals who would connect best with the job requirements are those who:
- Are excited to be part of a young, dynamic team that is building a disruptive, sustainable business
- Are willing to go the extra 100 miles it takes to win in a super competitive market.
- Are innovative, resourceful and comfortable with dynamic business requirements
* Fulfil below minimum criteria:
- 2+ years' experience in React-Native based app development
- 1-2 years' experience in Mobile app development (React-Native + Android/iOS).
- Hands on experience in Redux
Qualifications & Skills:
• Bachelor's degree in Computer Science or related fields with 3+ years of experience
• 2+ years of native Android/iOS development
• Constantly learning and looking for ways to improve yourself and the processes around you.
• Deep knowledge of scalability, security, and maintainability of high-volume mobile applications
• Should have mobile testing experience with strong basics, understand about the mobile OS and
excellent debugging skills.
• Strong analytical, problem-solving, leadership and decision-making skills
• Sharp analytical abilities, proven design skills, excellent communication skills.
• Mentoring and supporting other team members by doing code reviews and applying your experience
in process and technical leadership.
• Must be able to handle the independent execution.
- 3+ years of experience in Financial domain
- 3+ years of Lending experience (Someone who has worked on Lending products or Lending companies or Lending Processes) and financial experience.
- This is 50% hands-on 50% managerial position with experience in Automation or development.
- Should be Technical PM
At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value.
Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs.
What You'll Do
- Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
- Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
- Conduct competitive analysis to ensure our product is best-in-breed
- Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
- Lead and support multiple projects simultaneously while meeting deadlines
- Work with engineering to ensure pixel-perfect implementation of your designs
What You'll Need
- 4+ years of experience as a User Experience Designer for complex web applications
- A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
- Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
- A passion for creating simple and elegant solutions that drive user and business value
- Proficiency in standard UX software (we use Figma)
- A portfolio of design work with case studies demonstrating your process and the impact of your efforts
- Excellent written and verbal communication skills
- A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users
Bonus Points If You
- Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
- Understanding of B2B Space
- Design, maintain and supply content for the organization's website.
- Formulate strategies to build a lasting digital connection with customers.
- A monitor company presence on social media.
- Launch advertisements to increase brand awareness.
- Bachelor's degree in Marketing or related field.
- Excellent understanding of digital marketing concepts.
- Experience with business to customer social media and content generation.
- Strong creative and analytical skills.
- Analytical Skills
- Social Media Marketing
- Marketing Campaigns
- Marketing Strategy
- Online Marketing
- Brand Awareness
- Content Strategy
- Content Management Systems (CMS)
- SEO
- Google Ads
- English Proficiency (Verbal and Written)









