International Chat Support Executive
Job Title: Customer Success Associate
Work Mode: Work From Office
Location: Gurugram, Haryana
Key Details
Shift: Rotational (Male & Female)
Salary: Up to ₹34,000 CTC
Qualification: Graduate / Undergraduate
Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)
Required Skills:
- Excellent spoken and written English communication.
- No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
- Clear pronunciation and strong grammatical skills.
- For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
- Ability to handle multiple chats efficiently.
- Strong customer handling and problem-solving abilities.
Roles and Responsibilities:
- Handle international customer queries through voice and chat channels.
- Provide accurate and complete information to customers.
- Resolve customer issues with end-to-end ownership.
- Maintain detailed records of customer interactions in CRM systems.
- Adhere to international quality, compliance, and data security standards.
- Ensure high levels of customer satisfaction and service excellence.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Growing Stars Consulting Private Limited
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About the Role
We are looking for a creative and detail-oriented Video Editor cum Graphic Designer who can create engaging visual content for digital marketing campaigns, social media, branding, product promotions, and corporate communications. The ideal candidate should be proficient in both video editing and graphic design, capable of transforming ideas into compelling visual stories that drive engagement and brand awareness.
Key Responsibilities
Video Editing
● Edit and produce high-quality videos for social media, YouTube, websites, advertisements, and internal communications.
● Create reels, shorts, podcasts, testimonials, product demos, and promotional videos.
● Add motion graphics, transitions, animations, subtitles, sound effects, and music.
● Optimize videos for different platforms such as Instagram, LinkedIn, Facebook, YouTube, and websites.
● Collaborate with content writers and the marketing team to develop engaging video content.
Graphic Design
● Design social media creatives, banners, infographics, brochures, emailers, presentations, and marketing collateral.
● Create visual assets aligned with brand guidelines.
● Design creatives for performance marketing campaigns and lead generation activities.
● Develop illustrations, icons, and visual elements for digital campaigns.
● Ensure consistency in branding across all visual content.
Collaboration & Innovation
● Work closely with marketing, content, product, and sales teams.
● Stay updated with design trends, AI tools, social media trends, and editing techniques.
● Manage multiple projects while meeting deadlines.
Qualification
● Bachelor’s degree in Graphic Design, Multimedia, Fine Arts, Mass Communication, or related field.
● 1–4 years of experience in video editing and graphic design.
● Strong portfolio showcasing both video and design work.
JOB DESCRIPTION
Department
IT
Location
Thane West, Mumbai
Job Title
Project Manager
Experience range
5 to 7 years of experience required
Key Skills
Project Management, Resource Management, Risk Management, Budget and Cost Control, JIRA, Scrum Management, Team Management, Delivery Tracking, Customer Communication
Role description
As a Project Manager, you will be responsible for leading and overseeing the entire project lifecycle, from inception to delivery. Your primary focus will be on ensuring that projects are completed on time, within scope, and within budget, while maintaining the highest quality standards.
Roles and Responsibilities
- Project Planning: Define project scope, objectives, deliverables, and timelines. Create detailed project plans and schedules, ensuring that all project stakeholders understand the scope and objectives.
- Resource Management: Allocate and manage project resources, including developers, testers, and other team members. Ensure that team members have the necessary tools and support to complete their tasks.
- Scrum Management: Implement and oversee Scrum methodologies to facilitate effective team collaboration and ensure project milestones are met.
- Delivery Tracking: Utilize tools such as JIRA to track project progress, identify bottlenecks, and implement solutions to keep projects on schedule.
- Customer Communication: Maintain clear and effective communication with all project stakeholders, including team members, clients, and executives. Provide regular project status updates and reports, addressing customer concerns and ensuring alignment with client goals.
- Risk Management: Identify potential risks and develop mitigation strategies. Proactively address issues that may affect project timelines or budgets.
- Quality Assurance: Oversee the quality of project deliverables. Ensure that code written in .NET Technologies meets high-quality standards and is free from defects.
- Budget Control: Monitor project budgets and expenditures. Keep the project within budget and implement cost-saving measures where necessary.
Qualification
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred).
- Proven experience in project management within mobile app development using .Net technologies.
- Strong understanding of software development methodologies and project management principles.
- Excellent communication and interpersonal skills.
- Proficiency in project management tools and software.
- PMP, Agile, or Scrum certification is a plus.
- Exceptional problem-solving and decision-making abilities
1. Excellent design coordination with Project Architects, Structural, MEP, Landscape, Environmental, Façade, etc. for planning and designing of high-rise residential, commercial, hospitality & Institutional projects.
2. Coordinating with legal, liaisoning, marketing, and sales departments to provide all necessary information like legal plans, sales plans, allotments, area statements, etc.
3. Coordinate with various agencies to get NOCs for sanctioning work.
4. Producing detailed drawings for the Execution team on time, monitoring & coordinate with the project team for smooth execution of work. Site checking & site coordination for projects.
5. Documentation, Fair Knowledge of NBC, Local Government Body Building rules, Fire Norms, Environment Norms, Rera and its documentation, Master plans, Land use & zoning.
6. Review construction documents to foresee prospective site issues and resolve them on the drawing board with all the consultants involved.
7. Coordination with the site team, vendors/contractors, and all stakeholders involved in the delivery of projects.
8. Managing and maintaining drawing deliverable records, and Safeguarding the project drawings & documents.
9. Produce detailed blueprints and make any necessary corrections & compile project specifications and Keep within budgets and timelines.
10. Following the latest materials, architectural trends, and advancements, an understanding of all aspects of the design.
Swift
Objective C
iOS App Development- Own the development, testing, and maintenance of native SDKs and Unity on different mobile platforms, their respective OS versions, and devices.
- Partner with [redacted] to design and test new features and products.
- You have the desire to learn new things, try new technology, and seek opportunities to grow and mentor.
- Provide thought leadership in mobile engineering and bring your passion for technology to motivate and inspire on a day to day basis.
- Provide detailed estimates of work and ensure timely delivery of features.
- Produce and ensure delivery of quality, readable, and well-tested code.
- Rely on judgment and experience to plan and accomplish goals in a timely manner.
- Own the elements required to deliver features and results to internal stakeholders.
What you will do:
- Working closely with the external auditors to achieve common goals
- Conducting Enabling Service Audit (HR, Admin, IT) once in 6 months for the verification of ISMS & QMS Standards
- Performing ISMS and Internal Audit
- Being part of the external Audits (ISMS, QMS & CMMI)
- Managing of implementation of ISMS
Desired Candidate Profile
What you need to have:- Strong communication and team building skills with proficiency at grasping new technical concepts quickly and utilizing the same in a productive manner
- Experience in ISO27001, Internal Audits, CMMI
Ruby on Rails (ROR)
AngularJS (1.x)
PHP
Amazon Web Services (AWS)
The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:
1. Create rural logistics scheme, detailing the physical infrastructure and partners needed
2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.
3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.
4. Ad-Hoc tasks as needed
Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role.
React NativeSKILLS WE ARE LOOKING FOR
Build pixel-perfect, buttery smooth UIs across both mobile platforms. Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality. Transition existing React web apps to React Native.
THE PERSON WE ARE LOOKING FOR
4+ years Experience with React Native
BS degree or higher in Computer Science or Engineering
Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax
Knowledge of functional programming
Ability to write well-documented, clean Javascript code
Rock solid at working with third-party dependencies and debugging dependency conflicts Familiarity with native build tools, like XCode, Gradle, Android Studio
Understanding of REST APIs, the document request model, and offline storage Experience with automated testing suites, like Mocha
C++
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon