International Chat Support Executive

Must be willing to work from Guwahati.

2. Must be from FMCG, FMCD, Manufacturing, or Plant-based setups ONLY.

3. Need candidate with 15+ years in core finance, accounts & controllership.

4. Must be a Chartered Accountant (CA), Cost Accountant (ICWA), or hold an MBA in Finance.

5. The candidate must be Proficiency in SAP (preferably SAP HANA) and MIS/financial reporting tools.

6. Need candidate having experience in P&L ownership, plant finance, sales accounting, and regional controllership

7. Candidate must be open to travel across regional plants and operational locations as required by the role.

Responsibilities:

• Design multi-tier Elasticsearch architecture (hot/warm/cold/frozen) with ILM.
• Architect Active-Active/Passive HA and DR across production and disaster recovery data centers.
• Define and implement observability standards, data schemas, naming conventions, and ILM policies per domain.
• Develop and manage ingestion pipelines using Logstash, Beats, and Elastic Agent
• Parse and enrich structured/unstructured logs; implement scalable and fault-tolerant pipelines.
• Deploy and configure Elastic APM agents for Java/.NET/Python services
• Ensure end-to-end distributed tracing, span enrichment, and service dependency mapping
• Optimize trace sampling, error logging, and business transaction visibility
• Design end-to-end observability solution using Elastic stack: log analytics, metrics, traces, APM, and ML.
• Integrate machine learning for anomaly detection.
• Oversee implementation of distributed tracing and service mapping. Ensure that every critical banking transaction can be traced end-to-end.
• Drive adoption of observability standards (SLOs/SLIs, tagging, dashboards).

Saint Anton Hospital Company is the leader in our Healthcare industry. work on-site and oversee the deployment, adoption, and management of Saint Anton Hospital.

The IT System Administrator is responsible for the effective provisioning, installation/configuration, operation, and maintenance of the system’s hardware and software and related infrastructure both in the hospital and in the residential area.

(S)He is involved in technical research and development to guarantee continuous innovation within the infrastructure.

The Hospital IT System Administrator is in charge of the teaching and supervision of the local IT Staff.

(S)He is responsible to the Hospital Manager and to the IT Field Operations Department based in Milan.

 If you're hard-working and dedicated, Saint Anton is a perfect place to grow your career. Apply now!

Responsibilities for System Administrator

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and database performance

Qualifications for System Administrator

1. Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
2. 3-5 years of database, network administration, or system administration experience
3. System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
4. Working knowledge of virtualization, VMWare, or equivalent
5. Strong knowledge of systems and networking software, hardware, and networking protocols
6. Experience with scripting and automation tools
7. A proven track record of developing and implementing IT strategy and plans
8. Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

• Test current products and identifying deficiencies
• Suggest solutions to identified product problems 
• Investigate product quality in order to make improvements to achieve better customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with the Product Development team to ensure consistent project execution
• Identify quality assurance process bottleneck and suggest actions for improvement 
• Oversee continuous improvement projects 
• Collect quality data 
• Identify key KPIs for product quality

The Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

He/she will be working directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. 

Responsibilities:

• Setting a vision for how technology will be used in the company.

• Ensuring that the tech team meets the company’s short and long term needs.

• Outline the goals for research and development. 

• Creating timelines for the development and deployment of all product requirements. 

• Acting as a mentor to the tech team members. 

• Maintaining a consumer-focused outlook and aiding in the delivery of new features.

• Managing technology budgets and time frames.

• Driving and planning sprints and ensuring a high tech team velocity.

• Staying on top of technology trends and developments.

• Ensuring all technology practices adhere to regulatory standards.

• Ensuring that there is no system downtime and all products are working seamless.

Requirements /Qualifications:

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills. 

• Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

• Extensive industry knowledge with an eye towards the future.

• Proactive and efficient time management.

• Ability to delegate efficiently. 

• Should have managed and set up teams. 

• Process orientation.

• 5+ years of experience as an Engineering head.
  
  Salary will be based upon industries standard 

Demand Generation and Marketing Executive - Job Description

Position Summary: 

The Demand Generation and Marketing Executive will be responsible for developing and executing comprehensive, integrated B2B demand generation campaigns including email marketing, direct mail, webinar, and lead nurture tactics that deliver a consistent pipeline of high-quality qualified sales leads. The ideal candidate will have experience leading B2B demand generation campaigns and proven results in successfully planning, executing, building programs and reports in HubSpot, WordPress, google ads, LinkedIn sales navigator and analyzing results. 

This position is based out of our Pune office, and there may be ample opportunity to travel within India as and when required.

About Us:  Aikon is a small B2B SaaS company that is looking to accelerate its growth and increase usage of its iEngage.ai platform. Our platform enables Small and Large enterprises to build enterprise intelligence from conversations and interactions that already flow through its various communication channels. We use cutting edge Artificial Intelligence, Machine Learning and other Machine intelligence tools to augment human capabilities within the enterprise.

Key Responsibilities:

1. Lead Management:
1. Manage, nurture and convert inbound leads into qualified sales opportunities.
2. Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities
3. Assess and analyze a prospects current process and requirements;
4. Provide engaging and articulate information about Aikon Labs’  value proposition to potential customers.
5. Maintain well organized, up-to-date and accurate sales information and activity reports in Hubspot CRM system.
2. Sales Management:
1. Learn to manage complex enterprise sales throughout the sales cycle;
2. Efficient management of the sales pipeline using our  processes;
3. Confidently participate in the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face meetings;
4. Represent Aikon at corporate events or sales meetings independently or with colleagues;
5. Meet personal targets and work towards Aikon Labs’ growth objectives, sales goals, and profitability;
3. Communication:
1. Demonstrate the ability to interact professionally with potential customers via phone, email, telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business relationship;
2. Provide accurate and timely information as required to project managers, the delivery team and senior management;
3. Proficient in the use of social media tools like LinkedIn, Twitter, SEO optimization, Google Analytics, Wordpress (basic), etc
4. Product Knowledge:
1. Develop a strong knowledge of Aikon Labs’ products and services in order to facilitate the sales process;
2. Understand and articulate how the benefits of Aikon’s products and services can meet customer’s needs in various business verticals;

Required Experience

1. 2 - 5 years’ proven experience in prospecting and lead generation some experience in sales management;
2. Experience of B-to-B sales, preferably in enterprise software solutions or in the cloud space or IT sector and has the ability to develop a good understanding of customer and market dynamics and requirements;
3. Proficient in managing the sales pipeline using CRM systems, preferably Salesforce CRM;
4. Experience of working collaboratively in a combined sales & marketing team.
5. Can evidence a track record of increasing sales revenue by hitting or exceeding personal targets.

Required Skills:

1. Has highly developed all-round interpersonal skills.
2. Excellent communication, presentation, networking and negotiation skills.
3. Customer service oriented with a positive, well-motivated attitude.
4. Conscientious, hard-working and driven to improve sales and activity performance beyond targets.
5. Competent IT skills with a working knowledge of Microsoft Office, GSuite programs and social networking tools. Experience of Hubspot, Canva, InVideo would be an added advantage, but not essential.
6. Work closely within a small sales & marketing team and develop cooperative working relationships with all company colleagues;
7. Good organisational and time management skills with the flexibility to reprioritise as necessary.
8. Must be highly proficient in all aspects of English language, especially speaking, listening and writing skills.
9. Must be passionate about the AI solutions for enterprises and B2B SaaS industry.

Competitive salary offered (dependent on skills and experience); and opportunity to earn generous rates of target based incentives;

• Job Title:- Business Development Manager-IT
• Employee Size:- 05
• Experience:- 3yrs to 5yrs
• Alternate Saturdays off
• 1 Vacancy
• Location:- Chandkheda, Ahmedabad
• Skills:- Bde, IT sales manager, sales business development, business development, bdm, business development manager, sales, it marketing, marketing executive, software sales, business development executive, software marketing, IT sales executive, IT sales
• Industry Type:- IT-Software / Software Services
• Functional Area Sales, Retail, Business Development
• Employment Type - Full Time, Permanent
•  
• Education:- B.Tech/B.E. in Any Specialization, Any Graduate in Any Specialization

Job Description:-

• IT/Web/SEO/Software service sales experience in International Market, Ability to generate lead by own, send proposals, well versed communication with International Clients. Capable to gather inquiry through LinkedIn.
• Achieve their target at any cost.
• Required Candidate profile Must have Knowledge in Web development and Digital Marketing services and software sales. Generating business from new accounts and existing accounts.
• Excellent communication skills.
• Confident, presentable & smart candidates.
• Exp Upwork, PPH bidding etc.