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Retail sales/ Customer service (Apparel retail Brand)
Retail sales/ Customer service (Apparel retail Brand)

Retail sales/ Customer service (Apparel retail Brand) at vaaragonenterprisescom · Mumbai, Jaipur · 1 - 5 years · ₹1.5L - ₹3L / yr · Bootstrapped · Posted 26 Sep 2026

vaaragonenterprisescom's logo

Retail sales/ Customer service (Apparel retail Brand)

satish agrawal's profile picture
Posted by satish agrawal
1 - 5 yrs
₹1.5L - ₹3L / yr
Mumbai, Jaipur
Skills
retail sales
Customer Service
apparel retail sales
CSA
sales promoters

Job Description – Retail Sales / Customer Service

Position: Retail Sales Executive / Customer Service Executive

Industry: Apparel / Fashion Retail

Locations: Mumbai & Jaipur

Experience: Relevant experience in an Apparel Retail Brand

Employment Type: Full-Time

About the Role

We are looking for an energetic and customer-focused Retail Sales / Customer Service Executive to join our apparel retail team in Mumbai and Jaipur.

The ideal candidate must have prior experience working with an apparel/fashion retail brand and should possess excellent communication and customer-handling skills. The candidate will be responsible for delivering a premium in-store customer experience while achieving sales targets.

Key Responsibilities

  • Welcome and assist customers in the store and understand their requirements.
  • Provide personalized product recommendations based on customer preferences, occasion, size, and budget.
  • Achieve individual and store-level sales targets.
  • Explain product features, fabrics, fits, sizes, pricing, and promotions to customers.
  • Maintain strong customer relationships and encourage repeat purchases.
  • Handle customer queries, feedback, exchanges, and complaints professionally.
  • Maintain proper product presentation, visual merchandising, and store standards.
  • Ensure merchandise is properly displayed, tagged, sized, and replenished.
  • Assist customers with trials, product selection, and styling suggestions where required.
  • Coordinate with the store team for stock availability and customer requirements.
  • Maintain accurate records of sales, customer interactions, and daily store activities.
  • Support stock counting, inventory management, inward/outward processes, and stock replenishment.
  • Ensure smooth billing and coordination with the cashier/POS team.
  • Follow company policies and standard operating procedures.
  • Maintain a clean, organized, and premium shopping environment.
  • Stay updated on new collections, product launches, offers, and brand guidelines.

Required Skills & Qualifications

  • Graduate/12th pass or equivalent; relevant retail qualification will be an advantage.
  • Previous experience with an Apparel/Fashion Retail Brand is mandatory.
  • Good English and Hindi communication skills.
  • Strong customer-handling and interpersonal skills.
  • Excellent verbal communication and presentation skills.
  • Positive, confident, and customer-oriented personality.
  • Strong sales and target-achievement mindset.
  • Basic knowledge of POS systems and MS Office will be an advantage.
  • Good understanding of apparel, fashion, fabrics, sizes, and styling will be preferred.
  • Ability to work in a fast-paced retail environment.
  • Willingness to work in shifts, weekends, and during peak retail periods.


Mail updated resume with salary details-

Email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

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About vaaragonenterprisescom

Founded :
2023
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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