11+ Active listening Jobs in Indore | Active listening Job openings in Indore

Handle customer queries via call, email, and chat.

Resolve customer complaints and provide appropriate solutions.

Maintain customer records and update CRM systems.

Follow up with customers to ensure issue resolution.

Provide accurate information about products and services.

Meet customer satisfaction and response time targets.

Coordinate with internal teams to resolve customer issues.

Experience Required

4+ Years

Job Summary

We are seeking a skilled and motivated NetSuite & Salesforce professional with 4+ years of hands-on experience in designing, developing, customizing, and supporting business solutions across NetSuite ERP and Salesforce CRM platforms. The ideal candidate should possess strong technical expertise, business process understanding, and integration experience to support enterprise-level applications and workflows.

Key Responsibilities

• Customize and configure NetSuite ERP modules, workflows, saved searches, reports, and dashboards.
• Develop and maintain SuiteScripts (1.0/2.0), SuiteFlow, SuiteTalk integrations, and custom records.
• Configure and customize Salesforce objects, workflows, validation rules, reports, dashboards, and Lightning components.
• Develop Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC) where required.
• Design and implement integrations between NetSuite, Salesforce, and third-party systems using REST/SOAP APIs and middleware tools.
• Gather business requirements and translate them into scalable technical solutions.
• Troubleshoot application issues, optimize system performance, and provide ongoing support.
• Collaborate with cross-functional teams including business analysts, QA, project managers, and stakeholders.
• Maintain system documentation, technical specifications, and deployment processes.
• Ensure best practices in security, governance, and change management are followed.
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Required Skills & Qualifications

NetSuite

• Strong experience with SuiteScript 1.0/2.0
• Experience with SuiteFlow, SuiteBuilder, SuiteAnalytics, and SuiteTalk APIs
• Knowledge of NetSuite ERP modules such as Financials, CRM, Inventory, Order Management, or Procurement
• Experience in NetSuite integrations and data migration

Salesforce

• Strong hands-on experience with Salesforce Administration and Development
• Expertise in Apex, SOQL, Visualforce, and Lightning Components/LWC
• Experience with Salesforce Sales Cloud and Service Cloud
• Familiarity with Salesforce integrations and deployment tools

General Technical Skills

• Experience with REST/SOAP APIs
• Knowledge of integration platforms like Celigo, MuleSoft, Boomi, or similar is preferred
• Understanding of SDLC, Agile methodologies, and DevOps practices
• Strong SQL and data analysis skills

Preferred Qualifications

• NetSuite Certification(s) preferred
• Salesforce Certification(s) such as Salesforce Administrator or Platform Developer preferred
• Experience working in a consulting or product-based environment
• Strong communication and stakeholder management skills

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Employment Type

Full-Time

Location

Indore/Pune

Notice Period

Immediate to 15-30 days

Key Responsibilities

Identify and bid on relevant projects on platforms like Upwork, Freelancer, Fiverr, Guru, and PeoplePerHour.

Write compelling business proposals, cover letters, and client responses to secure projects.

Engage with potential clients, understand their requirements, and provide tailored solutions.

Negotiate terms, finalize contracts, and ensure smooth project onboarding.

Maintain strong follow-ups with leads and nurture relationships for long-term business growth.

Collaborate with the technical team to ensure the successful execution of projects.

Stay updated with market trends and competitors to strategize effectively.

Required Skills & Qualifications

✅ 2+ years of experience in bidding and proposal writing.

✅ Proven track record of successfully acquiring projects from Upwork, Freelancer, and similar platforms.

✅ Excellent written and verbal communication skills.

✅ Strong understanding of IT services, web development, and digital solutions.

✅ Ability to negotiate deals and handle client queries professionally.

✅ Strong analytical and problem-solving skills to create effective proposals.

Why Join Us?

🚀 Exciting Growth Opportunities – Work with international clients and high-value projects.

💰 Attractive Incentives – Performance-based bonuses and rewards.

🤝 Collaborative Team Culture – Work with experienced professionals in a dynamic environment.

🏡 Skill Enhancement – Continuous learning and development opportunities.

Key Responsibilities

Identify and bid on relevant projects on platforms like Upwork, Freelancer, Fiverr, Guru, and PeoplePerHour.

Write compelling business proposals, cover letters, and client responses to secure projects.

Engage with potential clients, understand their requirements, and provide tailored solutions.

Negotiate terms, finalize contracts, and ensure smooth project onboarding.

Maintain strong follow-ups with leads and nurture relationships for long-term business growth.

Collaborate with the technical team to ensure the successful execution of projects.

Stay updated with market trends and competitors to strategize effectively.

Required Skills & Qualifications

✅ 2+ years of experience in bidding and proposal writing.

✅ Proven track record of successfully acquiring projects from Upwork, Freelancer, and similar platforms.

✅ Excellent written and verbal communication skills.

✅ Strong understanding of IT services, web development, and digital solutions.

✅ Ability to negotiate deals and handle client queries professionally.

✅ Strong analytical and problem-solving skills to create effective proposals.

Why Join Us?

🚀 Exciting Growth Opportunities – Work with international clients and high-value projects.

💰 Attractive Incentives – Performance-based bonuses and rewards.

🤝 Collaborative Team Culture – Work with experienced professionals in a dynamic environment.

🏡 Skill Enhancement – Continuous learning and development opportunities.

Job Description Sitecore XM Cloud XMC Developer

Key Responsibilities

• Design develop and maintain web applications using Sitecore XM Cloud XMC with headless and composable architecture
• Build and integrate ASPNET Core NET RESTful APIs and cloudnative services
• Develop modern frontend solutions using ReactJS Nextjs aligned with Sitecore headless principles
• Implement multilingual and multisite solutions content modeling and advanced workflows in Sitecore
• Customize and extend Sitecore using pipelines resolvers and event handlers following best practices
• Work with search solutions such as Solr or Azure Cognitive Search in Sitecorebased implementations
• Collaborate with UX backend and DevOps teams to deliver scalable and performant solutions
• Participate in architecture and technical design discussions with Enterprise Architects and stakeholders
• Ensure secure highquality code using best practices code reviews and automated testing

Technical Skills Experience

• Strong experience in C NET ASPNET Core MVC Web API and LINQ
• Handson experience with Sitecore XM Cloud Headless Services and Content APIs GraphQLREST
• Proficiency in ReactJS Nextjs JavaScript ES6 HTML5 CSS3 Bootstrap and modern UI frameworks
• Experience with Azure PaaS services and cloudnative deployment models
• Solid understanding of Sitecore Helix principles and modular solution design
• Experience with ORMs and tooling such as Glass Mapper Sitecore CLI and serialization
• Familiarity with integrating thirdparty services and plugins
• Knowledge of media handling forms external modules and integrations eg video platforms SVG assets
• Experience with Gitbased source control CICD pipelines and DevOps practices
• Strong understanding of web standards accessibility and performance optimization
• Process Delivery
• Experience across all phases of the Software Development Life Cycle SDLC
• Strong exposure to Agile Scrum methodologies and tools like Jira or Rally
• Experience working in Agile DevOps environments including automated builds and deployments
• Ability to collaborate with business stakeholders and thirdparty vendors to provide technical guidance and solutions

Nice to Have

• Experience in migrating from Sitecore XP9 to XM Cloud
• Familiarity with composable DXP concepts and SaaSbased CMS platforms
• Prior experience in largescale hightraffic Sitecore implementations

What will I be doing?

• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos and other project related meetings
•  Defining resource requirements and managing resource availability & allocation both internal and third party           
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Managing delivery of the project according to this plan.
• Tracking projects and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction
• Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of the project. Prepare reports for upper management regarding status of project
• Should be well versed with project management domains: Initiating, planning, executing, controlling and closing

What skill do I need?

• Experience in IT industry with 3+ years of proven delivery managing increasingly complex projects
• Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
• Document the development process, architecture, and standard components.
• Experience as a PHP/Node/Java developer or other technologies to lead a team of PHP programmers Workflow Management, design and implementation in all its stages 
• Remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management
• Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented

Required Qualification :

• Bachelor's degree in business or related field of study. 
• Three years of experience in a related IT field
• Exceptional verbal, written, and presentation skills
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge of file management, transcription, and other administrative procedures
• Ability to work on tight deadlines.
• Hands Knowledge of utilities such as MS Teams, Zoom, Slack
• Analytical and problem-solving skills • Self-motivator and should be able to work in a team.
• Ability to work in a fast-paced, self-directed environment under deadline pressures
• Ability to manage own workload independently, multi-task and prioritize effectively
• Detail oriented and proactive
• Excellent time management skills, plan, prioritize, and manage development tasks for on-time delivery with quality as primary criteria. Requirements

• Create website layout/user interface by using standard HTML/CSS practices
• Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS.
• The candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.
• Candidate must have knowledge of standards used for creating a responsive website.
• The candidate will be able to edit digital images with photoshop.

• Proven experience of at least 1 year as a Web developer.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Excellent visual design skills.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Analytical mind and problem-solving aptitude

Responsibilities :

- Assist in requirements gathering and technical planning to design solutions that meet client needs

- Create clean, well-documented, efficient, and standards-compliant code with an eye towards performance optimization

- Actively troubleshoot and support applications in production-- critical environments

- Implement and maintain Shopify development standards and best practices

- Tracks the work against plan and reports the status on agreed time without fail.

- Interface with the clients to understand and document their needs.

Primary Technical Skills:

Shopify and Shopify Plus

PHP

OOPS

JavaScript

XML

JSON

Basic Knowledge in React JS

Soft Skills

• Good oral and written communication.

Required Skills:

- 3 to 5 years of experience in working with Shopify and Shopify Plus stores

- Good  knowledge of frontend development and liquid programming language

- Strong hands to Install & Customize new Shopify theme.

- Basic experience in writing Ruby scripts to run promotions

- Experience in integrating external API’s

- Experience in 3^rd party integrations like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
- Experience in Implementing Shopify Ajax API, Admin APIs and configuring third party apps

- Knowledge of building custom, private and embedded apps

- Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3

- Knowledge in other ecommerce platforms like Magento, woocommerce, BigCommerce will be preferred.

- Experience with OOP PHP (2+ years)

- Familiarity with GIT

- Demonstrated ability to adapt and work with team members of various experience levels

- Ability to work with minimal direction with a focus on customer satisfaction

- Good written and verbal communication skills

1. Excellent communication skills.
2. They should be able to handle inbound calls
3. They must have to provide training to customers.
4. They need to provide Technical help IN software to customers.
5. They must be able to solve problems to clients by calls via emails.
6. Excellent understanding of excel, pages, word, number & Keynote.

Work Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad

• J2EE
• Web services
• JSON
• JSP Servlet
• Exception handling
• Multithreading
• Rest API
• Microservices

React Native Application Developer

Job Description

•       As a React Native Developer, your responsibility will include creating a suite of applications and improving the functions of applications in development.
•       Experience in building a React or Native mobile app with traffic at scale
•       Ability to architect, refractor and debug an app without disrupting users
•       Proficient with mobile application life cycles
•       Should have multiple apps deployed to the App Store, Google Play Store and deep knowledge of the distribution processes
•       Understanding of unit and functional testing best practices.
•       Should be able to dive into the source code of front end libraries to debug, patch and extend them when necessary
•       Can take a defined software design and turn it into code.
•       Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.).
•       Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model. Exp with integrated JSON is a must.
•       Thorough understanding of React Native and its core Principles. Hands-on experience on React Native Framework at least 2 Years.

What you will do

•       Working collaboratively in building products and services.
•       Designing mobile-based features, impacting Customer's Digital Experience
•       Taking ownership of the entire software development lifecycle for mobile application
•       Collaborating with cross-functional teams to define design and add new features
•       Ensuring the performance, quality and responsiveness of the applications.
•       Understanding end-user requirements and use cases and translating them into a pragmatic and effective technical solution

Required Candidate profile

•       Capability to perform both independently and in a team
•       Ideal Candidate - Must be open to work on new technologies, versatile and capable of accepting new challenges.
•       Good Knowledge of HTML5, CSS