
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance metrics including response time, resolution rate, and customer satisfaction scores.
● Adhere to company policies, shift schedules, and quality standards.
Required Skills & Qualifications
● 0–3 years of experience in customer support (freshers can apply).
● Excellent verbal and written communication skills in English and Hindi.
● Strong problem-solving and listening skills.
● Ability to handle high-pressure situations and maintain professionalism.
● Familiarity with CRM software and ticketing tools is a plus.
● Willingness to work in rotational shifts and week-offs.

About Connect and Heal
About
Similar jobs
Job Description:
Should be from broking industry and should have experience in on field sales.
Key Responsibilities:
- Acquisition of Point of Sales Persons (POSPs) / Associates.
- Identify the needs of POSPs / Associates and suggest suitable insurance products and payout rates from different insurers.
- Provide joint call support to POSPs along with direct sales exposure.
- Achieve individual business targets aligned with POSP acquisition and activation goals.
- Manage customer relationships effectively.
- Impart product training to POSPs acquired.
- Stay updated with developments in:
- Insurance products and services
- Company policies and procedures
- Sales processes
Required Skills and Attributes:
- Logical and analytical approach to sales
- Strong convincing and persuasion skills
- Knowledge of Life, General, and Health Insurance products
- Relationship-oriented with high energy levels
- Client-centric mindset
- Analytical thinking with a solution-oriented approach
Qualification:
• Graduate
Key Skills:
• Good communication skills
• Strong analytical skills
• Customer orientation
Functional Area:
• Sales
Qualifications :
- Minimum 2 years of .NET development experience (ASP.Net 3.5 or greater and C# 4 or greater).
- Good knowledge of MVC, Entity Framework, and Web API/WCF.
- ASP.NET Core knowledge is preferred.
- Creating APIs / Using third-party APIs
- Working knowledge of Angular is preferred.
- Knowledge of Stored Procedures and experience with a relational database (MSSQL 2012 or higher).
- Solid understanding of object-oriented development principles
- Working knowledge of web, HTML, CSS, JavaScript, and the Bootstrap framework
- Strong understanding of object-oriented programming
- Ability to create reusable C# libraries
- Must be able to write clean comments, readable C# code, and the ability to self-learn.
- Working knowledge of GIT
Qualities required :
Over above tech skill we prefer to have
- Good communication and Time Management Skill.
- Good team player and ability to contribute on a individual basis.
- We provide the best learning and growth environment for candidates.
Skills:
NET Core
.NET Framework
ASP.NET Core
ASP.NET MVC
ASP.NET Web API
C#
HTML
Job role:
As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.
Responsibilities:
- Ensure that data flows smoothly from source to destination so that it can be processed
- Utilize strong database skills to work with large, complex data sets to extract insights
- Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
- Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
- Build tools for automating repetitive asks so that bandwidth can be freed for analytics
- Collaborate with program managers and business analysts to help them come up with actionable, high-impact insights across product lines and functions
- Work closely with top management to prioritize information and analytic needs
Requirements:
- Excel
- Scrapping
- Medium Communication Skill (Spoken and written)
- SaaS industries knowledge
- Add Product
- Check Dodontdo
- Scrapping
- Work on Support Tickets (Resolve customers issue)
Web/Data/Execl Scraping must
We're looking for highly skilled experienced engineers to design and build high-scale, cloud-based data processing systems that can handle massive amounts of data with low latency. You'll work with a team of smart, motivated, and diverse people and be given the autonomy and support to do your best work. This is a rare opportunity to make a meaningful impact in society while working in a dynamic and flexible workplace where you'll belong and be encouraged.
Qualifications:
- Bachelor's Degree required
- Significant experience with distributed systems.
- Experience with modern programming languages such as Java, C#, C/C++, or Ruby.
- Experience with container platforms such as DC/OS, Kubernetes
- Fluency in technologies and design concepts around Big Data processing and relational databases, such as the Hadoop ecosystem, Map/Reduce, stream processing, etc.
- Experience with production operations and good practices for putting quality code into production and troubleshooting issues when they arise.
- Effective communication of technical ideas verbally and in writing, including technical proposals, design specs, architecture diagrams, and presentations.
- Ability to collaborate effectively with the team and other stakeholders.
- Preferably, production experience with Cloud and data processing technologies.
Responsibilities:
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.
- Design and build distributed, scalable, and fault-tolerant software systems.
- Build cloud services on top of the modern OCI infrastructure.
- Participate in the entire software lifecycle, from design to development, to quality assurance, and to production.
- Invest in the best engineering and operational practices upfront to ensure our software quality bar is high.
- Optimize data processing pipelines for orders of magnitude higher throughput and faster latencies.
- Leverage a plethora of internal tooling at OCI to develop, build, deploy, and troubleshoot software.
We are looking for experts in multiple .Net technologies such as Angular, MVC, JQuery, JavaScript, C#, Web Services, Web API, .NET Core, HTML, CSS, Bootstrap, JSON across software engineering, security and data management.
Role Description
Who are WE?
Product photography for Furniture, Beds, Linens, Curtains, Carpets, Blinds, Sofa's & all other home furnishings don't have to be expensive and time consuming. Live Furnish makes it easy to create stunning 3D product images that boost conversion rates and sales with our easy to use platform. No more wasted time scheduling, creating scenes, and getting just the right lighting when you can do it all from your desk.
-Save 70% on costs creating 3D photorealistic product shots
-Save 80% on shoots and production time
-Get massive lift on conversion rates from 55% - to over 500%
-Sell pre-orders from prototypes before manufacturing
Live Furnish empowers you to produce high-quality 3D images with a few hours instead of days and weeks with studios. Trusted by over 100 leading manufacturers and retailers.
We have raised a total of $7.5M in funding rounds. Our latest funding was raised on Dec 9, 2021 from a Seed & Series A Funding round. We are backed by Investors - Venture South, Launch, CEAS Investments, Mercato Partners, Parkwest LLC.
Headquarters
Winston-Salem, North Carolina
Learn more, log onto our website
www.livefurnish.com
Designation: Automation Tester
Job Location: Delhi (Hybrid Mode)
Job Summary:
An expert within the testing center excellence, the test automation engineer who will be responsible for automating the test effort as much as possible. You will be suggesting ideas for automated software test procedures. Besides, you will be highlighting problem areas and tracking bugs that hinder software installation. If you have a strong technical background and can streamline all testing activities, then we would love to have you on board.
What do we expect you to do?
- Develop testing strategy, plans, estimates and schedule to support projects and product releases
- Designing and developing test automation scripts.
- Participate in all reviews necessary to ensure quality in the product - requirements, design, status and code
- Researching issues in software through testing.
- Collaborating with Software Developers to develop solutions and fixing bugs.
- Keeping updated with the latest industry developments.
- Analyze user stories and/use cases/requirements for validity and feasibility
- Execute all levels of testing
What are We looking for?
- 3-5 years of experience in testing with prior experience in a product organization
- Prior experience working with a product start up company is required
- BE/BTECH/MCA/BCA Degree holder
- Proficiency in one or more general purpose programming languages (e.g. Java, JavaScript, Python)
- Must have hands on experience in test automation tools/frameworks -Selenium
- Proficient in MySQL, PostgreSQL, and NoSQL (MongoDb) environments
- Working knowledge API and Services testing (RestAssured, Karate, SOAP UI, Postman or similar tools)
- Experience in Mobile App Automation for iOS and Android Apps using Appium, Detox or any other automation tools like Espresso etc.
- Must have testing experience on windows, mac, web, iOS platform
- Good understanding of SDLC
- Analytical abilities Logical thinking Awareness of latest technologies and trends
- Ability to write test cases and scenarios based on the specifications
What do we Offer?
- Build products from scratch and be part of decision making with the TOP authorities
- Freedom to explore and implement your own ideas
- Hybrid Work Mode
- Open culture with flexible timings
- Weekend parties, Worcations with teams
- Learning, Growth & Onsite Opportunities
- Work with a Team who is a Family
Required Python ,R
work in handling large-scale data engineering pipelines.
Excellent verbal and written communication skills.
Proficient in PowerPoint or other presentation tools.
Ability to work quickly and accurately on multiple projects.
Senior Software Engineers are responsible for the design and development of the suite of cloud-based software products utilizing cutting-edge tools and technologies.
What You Will Be Doing:
Work on Internet scale applications, where performance, reliability, and scalability, are critical design goals – not after-thoughts.
Learn the nuts and bolts of Microservices Architecture and build robust RESTful APIs.
Create beautiful, interactive, and easy-to-use web applications using modern client-side frameworks and libraries.
Gain experience with different database technologies, ranging from traditional relational to the latest NoSQL products such as Couchbase and Elastic Search.
AWS for infrastructure, deploying services with ECS and Lambda
What You Will Need for this Position
The prerequisites for joining our development team are simple. We care more about your attitude and aptitude than the specific tools and technologies you have used in the past. You need to have a strong passion for software development and must take pride in your coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment.
5+ years of overall development experience, which ideally includes working with an object-oriented language (Java)
Experience with using and implementing RESTful APIs.
Experience with one or more of the following databases: traditional relational database as well as document/NoSQL storage.
Experience with JavaScript, React/Angular/Vue and Node.js. We will also welcome proven engineering leaders who are eager to immerse themselves in mastering Typescript/JavaScript and our tech stack
BS, MS or PhD in Computer Science OR related technical discipline.
Big plus if prior experience with video processing, streaming and video-related cloud services such as AWS Elemental & Amazon IVS
Salary :- No bar for deserving candidates
Apptroit is a leading Mobile App & Web Solution Development Company in the USA, UK, UAE and India and serving its clients across the globe. Also having proficient and dedicated Android app developers, iOS App developers, designers and digital marketing experts with a reputation for getting things done. We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that a small business would encounter. We use this expertise to help customers with small to mid-sized projects.
Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Qualification -
a. Minimum Bachelor's Degree
b. Minimum 3 yr experience
c. Basic English Proficiency
d. International Clients
Location: Jaipur
Interview will be online on Skype/Zoom.







