Customer Service Representative

Job Summary :

We are looking for a proactive and skilled DevOps Engineer to join our team and play a key role in building, managing, and scaling infrastructure for high-performance systems. The ideal candidate will have hands-on experience with Kubernetes, Docker, Python scripting, cloud platforms, and DevOps practices around CI/CD, monitoring, and incident response.

Key Responsibilities :

- Design, build, and maintain scalable, reliable, and secure infrastructure on cloud platforms such as AWS.

- Implement Infrastructure as Code (IaC) using tools like Terraform, Cloud Formation, or similar.

- Manage Kubernetes clusters, configure namespaces, services, deployments, and auto scaling. CI/CD & Release Management

- Build and optimize CI/CD pipelines for automated testing, building, and deployment of services.

- Collaborate with developers to ensure smooth and frequent deployments to production.

- Manage versioning and rollback strategies for critical deployments.

- Containerization & Orchestration using Kubernetes.

- Containerize applications using Docker, and manage them using Kubernetes.

- Write automation scripts using Python or Shell for infrastructure tasks, monitoring, and deployment flows.

- Develop utilities and tools to enhance operational efficiency and reliability.

- Monitoring & Incident Management

- Analyze system performance and implement infrastructure scaling strategies based on load and usage trends.

- Optimize application and system performance through proactive monitoring and configuration tuning.

Desired Skills and Experience :

- Experience Required - 6+ yrs.

- Hands-on experience on cloud services like AWS, EKS etc.

- Ability to design a good cloud solution.

- Strong Linux troubleshooting, Shell Scripting, Kubernetes, Docker, Ansible, Jenkins Skills.

- Design and implement the CI/CD pipeline following the best industry practices using open-source tools.

- Use knowledge and research to constantly modernize our applications and infrastructure stacks.

- Be a team player and strong problem-solver to work with a diverse team.

- Having good communication skills.

Position: Senior Data Engineer

Overview:

We are seeking an experienced Senior Data Engineer to design, build, and optimize scalable data pipelines and infrastructure to support cross-functional teams and next-generation data initiatives. The ideal candidate is a hands-on data expert with strong technical proficiency in Big Data technologies and a passion for developing efficient, reliable, and future-ready data systems.

Reporting: Reports to the CEO or designated Lead as assigned by management.

Employment Type: Full-time, Permanent

Location: Remote (Pan India)

Shift Timings: 2:00 PM – 11:00 PM IST

Key Responsibilities:

• Design and develop scalable data pipeline architectures for data extraction, transformation, and loading (ETL) using modern Big Data frameworks.
• Identify and implement process improvements such as automation, optimization, and infrastructure re-design for scalability and performance.
• Collaborate closely with Engineering, Product, Data Science, and Design teams to resolve data-related challenges and meet infrastructure needs.
• Partner with machine learning and analytics experts to enhance system accuracy, functionality, and innovation.
• Maintain and extend robust data workflows and ensure consistent delivery across multiple products and systems.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 10+ years of hands-on experience in Data Engineering.
• 5+ years of recent experience with Apache Spark, with a strong grasp of distributed systems and Big Data fundamentals.
• Proficiency in Scala, Python, Java, or similar languages, with the ability to work across multiple programming environments.
• Strong SQL expertise and experience working with relational databases such as PostgreSQL or MySQL.
• Proven experience with Databricks and cloud-based data ecosystems.
• Familiarity with diverse data formats such as Delta Tables, Parquet, CSV, and JSON.
• Skilled in Linux environments and shell scripting for automation and system tasks.
• Experience working within Agile teams.
• Knowledge of Machine Learning concepts is an added advantage.
• Demonstrated ability to work independently and deliver efficient, stable, and reliable software solutions.
• Excellent communication and collaboration skills in English.

About the Organization:

We are a leading B2B data and intelligence platform specializing in high-accuracy contact and company data to empower revenue teams. Our technology combines human verification and automation to ensure exceptional data quality and scalability, helping businesses make informed, data-driven decisions.

What We Offer:

Our workplace embraces diversity, inclusion, and continuous learning. With a fast-paced and evolving environment, we provide opportunities for growth through competitive benefits including:

• Paid Holidays and Leaves
• Performance Bonuses and Incentives
• Comprehensive Medical Policy
• Company-Sponsored Training Programs

We are an Equal Opportunity Employer, committed to maintaining a workplace free from discrimination and harassment. All employment decisions are made based on merit, competence, and business needs.

YOU'LL BE OUR : Data Scientist                                                            YOU'LL BE BASED AT: IBC Knowledge Park, Bangalore

YOU'LL BE ALIGNED WITH :Engineering Manager

YOU'LL BE A MEMBER OF : Data Intelligence

WHAT YOU'LL DO AT ATHER:

• Work with the vehicle intelligence platform to evolve the algorithms and the platform enhancing ride experience.

• Provide data driven solutions from simple to fairly complex insights on the data collected from the vehicle

• Identify measures and metrics that could be used insightfully to make decisions across firmware components and productionize these.

• Support the data science lead and manager and partner in fairly intensive projects around diagnostics, predictive modeling, BI and Engineering data sciences.

• Build and automate scripts that could be re-used efficiently.

• Build interactive reports/dashboards that could be re-used across engineering teams for their discussions/ explorations iteratively

• Support monitoring, measuring the success of algorithms and features build and lead innovation through objective reasoning and thinking Engage with the data science lead and the engineering team stakeholders on the solution approach and draft a plan of action.

• Contribute to product/team roadmap by generating and implementing innovative data and analysis based ideas as product features

• Handhold/Guide team in successful conceptualization and implementation of key product differentiators through effective benchmarking.

HERE'S WHAT WE ARE LOOKING FOR :

• Good understanding of C++, Golang programming skills and system architecture understanding

• Experience with IOT, telemetry will be a plus

• Proficient in R markdown/ Python/ Grafana 

• Proficient in SQL and No-SQL

• Proficient in R  / Python programming

• Good understanding of ML techniques/ Sparks ML

YOU BRING TO ATHER:

• B.E/B.Tech preferably in Computer Science

•  3 to 5 yrs of work experience as Data Scientist

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners

Job Description

We are seeking a well experienced full stack Java developer for our product. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs..

What are my roles and responsibilities?

• Design, develop and implement software programming applications.
• Build highly scalable product.
• Participate in gathering business requirements and assessing existing architectures and resources.
• Work with application development team in delivering the project and deliverable within time and with good quality.
• Perform unit testing, oversee quality assurance of applications through system testing.
• Establishes processes for performance and conducts code review.
• Manage and mentor junior members of the team on good coding practice

What skills and experiences would I bring into this role?

1. B.E/ B.Tech / MCA in computer science or a related field
2. 4+ Years of Java/J2EE work experience.

1. Object-Oriented design, patterns, algorithms, data structures
2. Well knowledge about Spring Hibernate framework.
3. Exposure to React JS / Angular JS.

1. Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
2. Experience in Web services (REST or SOAP)

1. End to end web development experience is highly preferred
2. Good understanding of unit testing methodologies.
3. Good analytical and communication skills
4. Startup work culture mindset.

ABOUT IDEAPOKE
Emerging Technologies | Bengaluru, India

Ideapoke is a global, fast growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.

Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.

• Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.
• Revenue generations through Cross Selling products & Interest Collection.
• Maintain good relationships with clients so that the business can

maximize the value of those relationships.

• Customer Relationship and Follow-up.
• Maintenance of important registers and daily reports.
• Cash Management and accounting.
• CASA management (Current Account /Savings account )
• Sourcing of New Customers to increase Gold loan Business, Gold Appraisal.