
Handle customer queries via call, email, and chat.
Resolve customer complaints and provide appropriate solutions.
Maintain customer records and update CRM systems.
Follow up with customers to ensure issue resolution.
Provide accurate information about products and services.
Meet customer satisfaction and response time targets.
Coordinate with internal teams to resolve customer issues.

About ciggytech
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About The Role
We are seeking a creative and detail-oriented Interior Design & Architecture Specialist with advanced SketchUp modeling expertise. This role combines architectural visualization, interior design, and furniture modeling with strong coordination and project management skills. The ideal candidate will bring both technical proficiency and design creativity to deliver high-quality projects.
Key Responsibilities
Must-Have Skills & Qualifications
- Bachelor’s degree in Architecture, Interior Design, or related field.
- Advanced proficiency in SketchUp, including furniture modeling and plugin usage.
- Strong portfolio showcasing architectural and interior design projects.
- Knowledge of furniture design principles, materials, and finishes.
- Proficiency in design software such as AutoCAD, Adobe Creative Suite, Revit (preferred).
- Experience with rendering software for visual presentations (a plus).
- Excellent communication, collaboration, and organizational skills.
- Strong attention to detail, multitasking ability, and creative problem-solving mindset.
- 1–5 years of relevant experience in interior design or architectural visualization

Senior Cloud Engineer Job Description
Position Title: Senior Cloud Engineer -- AWS [LONG TERM-CONTRACT POSITION]
Location: Remote [REQUIRES WORKING IN CST TIME ZONE]
Position Overview
The Senior Cloud Engineer will play a critical role in designing, deploying, and managing scalable, secure, and highly available cloud infrastructure across multiple platforms (AWS, Azure, Google Cloud). This role requires deep technical expertise, leadership in cloud
strategy, and hands-on experience with automation, DevOps practices, and cloud-native technologies. The ideal candidate will work collaboratively with cross-functional teams to deliver robust cloud solutions, drive best practices, and support business objectives
through innovative cloud engineering.
Key Responsibilities
Design, implement, and maintain cloud infrastructure and services, ensuring high availability, performance, and security across multi-cloud environments (AWS, Azure, GCP)
Develop and manage Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, and Ansible for automated provisioning and configuration
Lead the adoption and optimization of DevOps methodologies, including CI/CD pipelines, automated testing, and deployment processes
Collaborate with software engineers, architects, and stakeholders to architect cloud-native solutions that meet business and technical requirements
Monitor, troubleshoot, and optimize cloud systems for cost, performance, and reliability, using cloud monitoring and logging tools
Ensure cloud environments adhere to security best practices, compliance standards, and governance policies, including identity and access management, encryption, and vulnerability management
Mentor and guide junior engineers, sharing knowledge and fostering a culture of continuous improvement and innovation
Participate in on-call rotation and provide escalation support for critical cloud infrastructure issues
Document cloud architectures, processes, and procedures to ensure knowledge transfer and operational excellence
Stay current with emerging cloud technologies, trends, and best practices,
Required Qualifications
- Bachelors or Masters degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent work experience
- 6–10 years of experience in cloud engineering or related roles, with a proven track record in large-scale cloud environments
- Deep expertise in at least one major cloud platform (AWS, Azure, Google Cloud) and experience in multi-cloud environments
- Strong programming and scripting skills (Python, Bash, PowerShell, etc.) for automation and cloud service integration
- Proficiency with DevOps tools and practices, including CI/CD (Jenkins, GitLab CI), containerization (Docker, Kubernetes), and configuration management (Ansible, Chef)
- Solid understanding of networking concepts (VPC, VPN, DNS, firewalls, load balancers), system administration (Linux/Windows), and cloud storage solutions
- Experience with cloud security, governance, and compliance frameworks
- Excellent analytical, troubleshooting, and root cause analysis skills
- Strong communication and collaboration abilities, with experience working in agile, interdisciplinary teams
- Ability to work independently, manage multiple priorities, and lead complex projects to completion
Preferred Qualifications
- Relevant cloud certifications (e.g., AWS Certified Solutions Architect, AWS DevOps Engineer, Microsoft AZ-300/400/500, Google Professional Cloud Architect)
- Experience with cloud cost optimization and FinOps practices
- Familiarity with monitoring/logging tools (CloudWatch, Kibana, Logstash, Datadog, etc.)
- Exposure to cloud database technologies (SQL, NoSQL, managed database services)
- Knowledge of cloud migration strategies and hybrid cloud architectures
Organizational development
-
Create an Organization structure and define the OKRs for
-
departments/roles Design and implement the policy and process
-
Identify the skills gaps to develop and retain the talent
-
Build the individual career path and emerging leaders
-
Design the framework for succession planning
Performance Management
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Leading the performance management system across the company to achieve
-
the goals of department and Company
-
Design the process for consistent periodic review and feedback
-
360 degree analysis system
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Lead the yearly process of employee compensation benefits
HR Operations
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Oversee the operational activities of employee life cycle
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Handle Employee Grievance
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Strategies to retain the potential candidate
Employee Engagement
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Design and create the employee inclusion programs
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Culture and Diversity building
Reports & Dashboard
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Periodic dashboard department and company wide
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Reports and Data analysis
Job Description/Preferred Qualifications
Qualifications
• Bachelor's degree in computer science, Software Engineering, or a related field.
• Proven experience as a VC++ Developer.
• Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.
• Interface with COM ports, USB devices, PCI cards, and Ethernet networks.
• Familiarity with data structures, algorithms, and design patterns.
• Ability to debug and optimize multithreaded applications.
• Strong understanding of Visual C++ and object-oriented programming principles.
• Experience with software development methodologies.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.
• Ability to work independently and as part of a team.
Desired Qualifications
• Knowledge of Modbus and SECS/GEM protocols.
• Knowledge of Windows Kernel-Mode Drivers.
• Experience in coding for industrial automation.
• Familiarity with liquid chemical analytical hardware.
• Experience in Semiconductor Manufacturing Equipment.
Responsibilities
* Develop and maintain software applications using Microsoft Visual C++.
* Develop new features to control KLA Analyzer and Doser hardware in established code base.
* Collaborate with cross-functional teams to define software requirements.
* Write clean, efficient, and maintainable code.
* Debug, troubleshoot, and fix software issues.
* Conduct code reviews to ensure adherence to best practices.
* Optimize application performance for speed and scalability.
* Participate in the full software development lifecycle, from requirement gathering to deployment.
Must-Haves (If you have, please mention in your resume)
B.Tech/MSC/M.Tech/MS Mandatory
Years of experience in C++: Min 3 Years
Years of experience in MFC: Min 3 Years
Experience in Data structure and algorithm
Experience in Windows Environment (Win 32)
Experience from Product company a MUST
Relocation to Chennai is mandatory
Role Description
We are looking for a Interior Sales Lead with a strong background in the Interior design industry who brings hands-on experience in client handling, team management, and driving sales closures.The role includes meeting with clients, nduerstanding their interior design and renovation needs, creating tailored proposals, and ensuring seamless collaboration with designers and contractors. Additionally, the role involves contributing to the training and development of the sales team and achieving sales targets.
Job Description:
- Proven experience 4-6yrs of work exp into interior sales
- Idial candidate should be willing to work as an individual contributor
- Strong exposure in Interior sales, client relationship management, and team handling.
- Experience in leading a team and driving performance metrics.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to meet the sales targets with customer satisfaction.
External Skills And Expertise
- Bachelor's Qualification: B-Arch or Bachelors in Interior Design | If any other, then with relevant industry exposure. (MANDETORY)
- 4+ years of relevant work-experience in Interior Sales
Organisation- A leading Venture Capital firm in Bangalore.
Job responsibilities-
● Partnerships and Strategic Alliances: Build and manage an exclusive global network of technology partners providing portfolio companies access to a sought-after community of experts, intentional support and valuable resources. Source, filter and maintain partner lists across, talent, sales, marketing, product, design, technology etc that directly catalyse growth.
● Founder Community: Lead and implement the founder community strategy that puts the founders' growth and learning at the centre. You will engage and foster the community through intentional programs and content strategy.
● Events Management: You’ll design exclusive and thoughtful events and community engagement initiatives. The events will take many different forms: large speaker events, small group and interactive group discussions, that'll help 3one4 founders and their teams build formidable and enduring companies.
● Manage the Ecosystem: From portfolio founders, advisors, corporate networks, and investors, you'll be responsible for managing and creating truly engaging and meaningful touchpoints for the 3one4 ecosystem. You will also play a key role in identifying and establishing meaningful relationships with global and local partners who will play an impactful role in our growth journey.
Managing the talent services for early-stage teams - identifying tools to help manage the pipeline and talent database; managing and tracking open roles from portfolio and talent partners.
● Operations: Manage operations, Identify gaps in processes and build systems around tasks.
- You have 2-5 years of experience using two or more development languages (ASP.NET, JavaScript, Scala, C#, etc.) with experience in Object-Oriented programming and full-stack web application development
- You can write clean, high-quality code in a variety of languages and are also able to spot and improve bad code
- You have experience with Agile and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
- Experience with developing web applications based on ReactJS
- Hands on experience in setting up automated build pipelines based on Jenkins, Gradle, MSBuild, Maven etc.
- Bonus points if you have knowledge of cloud technologies such as AWS/Azure/GCP, Docker and Kubernetes
- Experience with atleast one RDBMS sql-server or postgress having good sql skills
- You will champion best practices like writing clean and reusable code using practices like Test Driven Development, SOLID principles, OO design, and pair programming
- You will partner with developers from other cross-functional teams advocating devops culture
- Experience with building REST APIs and asynchronous messaging systems
- You will work in collaborative, product-focused teams to build innovative customer experiences
- Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients
- A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position.
- Ability to adapt, change and grow quickly as we scale the organization
- Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
- Minimum 5 years of experience in writing excellent Javascript; all standards-compliant, cross-browser and cross-device.
- Strong experience with React and/or Angular and willingness and interest in learning more about both Angular and React.
- Good understanding of building shared UI components and test-driven development. plus a sharp eye for design and UX details.
- You share your ideas and continuously improve yourself and the team around you
- Strong communication skills, high integrity, and great attention to detail
You’ll get to work with:
- React / Angular / WebComponents / Vue.js TypeScript
- ELK, Jaeger, Prometheus & Grafana
- Microservices architecture
- Cypress / Jest / Cucumber.js
- CircleCI
What we offer
- We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.
Some of the highlights of the package include:
- Strong technical culture of continuous innovation and improvement
- Chance to become a shareholder of Gelato!
- Flexible festive holidays, swap days off according to your values and beliefs.
- Work at one of our hub city offices or even remotely
- And much much more!
- Have 3+ years of experience in Python development
- Be familiar with common database access patterns
- Have experience with designing systems and monitoring metrics, looking at graphs.
- Have knowledge of AWS, Kubernetes and Docker.
- Be able to work well in a remote development environment.
- Be able to communicate in English at a native speaking and writing level.
- Be responsible to your fellow remote team members.
- Be highly communicative and go out of your way to contribute to the team and help others





