Customer Support Executive

Job Overview:

We are seeking a skilled QA Tester with a strong background in Vulnerability Testing to ensure the security, functionality, and reliability of our applications. The ideal candidate will have experience in penetration testing, security testing methodologies, load testing, automation, and working with compliance standards.

Key Responsibilities:

• Develop and execute test cases, scripts, and security test plans for applications and APIs.
• Perform vulnerability assessments and penetration testing on web, mobile, and cloud-based applications.
• Identify security loopholes, conduct risk analysis, and provide actionable remediation recommendations.
• Collaborate with development and DevOps teams to ensure secure coding practices.
• Automate security testing and integrate into CI/CD pipelines.
• Test applications against OWASP Top 10 vulnerabilities (e.g., SQL Injection, XSS, CSRF, SSRF).
• Utilize tools such as Burp Suite, OWASP ZAP, Metasploit, Kali Linux, Nessus, etc.
• Conduct API security testing and validate authentication & authorization mechanisms.
• Document security vulnerabilities and collaborate for timely remediation.
• Ensure compliance with industry standards like ISO 27001, GDPR, HIPAA, PCI-DSS, where applicable.

Required Skills & Qualifications:

• 3+ years of experience in Quality Assurance, with a strong focus on Security & Vulnerability Testing.
• In-depth knowledge of penetration testing tools and security frameworks.
• Experience with automated security testing in CI/CD environments (e.g., Jenkins, GitHub Actions, GitLab CI).
• Proficiency in manual and automated testing of web and mobile applications.
• Familiarity with scripting languages such as Python, Bash, or JavaScript for test automation.
• Experience working with cloud platforms like AWS, Azure, or GCP (preferred).
• Strong understanding of HTTP, APIs, and authentication protocols (OAuth, JWT, SAML).
• Good knowledge of network security, firewalls, and IDS/IPS systems.
• Certifications such as CEH, OSCP, CISSP, Security+ are a plus.

Job Description

Position Title: Senior System Engineer

Position Type: Full Time

Department: RSG

Reports to: First Level Manager, Indian Development Centre

Company Background:

Cglia is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

At Cglia, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

Cglia, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Description:

The Senior System Engineer will have expertise in managing both Linux and Windows environments, along with hands-on experience in containerization technologies such as Kubernetes and Docker. Proficiency in Ansible for automation and configuration management is essential. This role is critical in ensuring the seamless operation, deployment, and maintenance of our IT infrastructure.

The ideal candidate has to oversee and participate with the installation, monitoring, maintenance, support, optimization and documentation of all network hardware and software. This includes managing multiple projects, planning network technology roadmaps and configuring/optimizing network services both internally and those integrated with Internet-based services

Job Responsibilities:

· Manage, maintain, and monitor Linux and Windows servers to ensure high availability and performance.

· Perform system upgrades, patches, and performance tuning for both operating systems and DBA servers.

· Deploy, manage, and troubleshoot containerized applications using Kubernetes and Docker.

· Design and implement Kubernetes clusters to ensure scalability, security, and reliability.

· Develop and maintain Ansible playbooks for automation of repetitive tasks, configuration management,

and system provisioning.

· Implement security best practices for both Linux and Windows environments.

· Set up and manage backup and disaster recovery solutions for critical systems and data.

· Work closely with development teams to support CI/CD pipelines and troubleshoot application issues.

· Manage VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· Maintaining and managing SQL database server support

· Experience with scripting languages Unix/Shell, Bash or PowerShell

· Assist Quality Assurance with testing program changes, new releases or user documentation and support

new product release activities that include testing customer flows

· Must have the ability to work a flexible schedule and is required to participate in on-call rotation, which

includes different shift timings, weekends, and holidays

· Work across multiple time zones with remote team members

· Perform other duties as deemed necessary to provide quality service to the clients

Experience and Skills Required:

· Minimum 4+ years of experience in Linux and Windows administration

· 3 years of experience in VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· 2+ years of experience in SQL database server support

· Ability to quickly acquire an in-depth knowledge of multiple custom applications

· Experience in setting up IT policies based on best practices and monitoring them

· Experience in shell scripting and automating tasks

· Experience in hardware and software monitoring tools

· Experience in administration and best practices for Apache and Tomcat

· Experience in handling Cisco router and firewall configurations and management

· Working knowledge on SQL Server, Oracle and other RDBMS databases

· Must be proactive and possess strong interpersonal, communication and organization skills

· Must possess excellent written and verbal presentation skills

· Must be self-motivated

· Certification in Linux/Windows administration is preferable.

Academics:

· Bachelor's / Master's degree (or equivalent) in computer science or related field or equivalent experience.

Position Name:- Azure Infrastructure Engineer

Year of Exp:- 8+ years

Mode :- Remote

Key Important Skill Set:-

Cloud Networking

Azure Networking

Hub-and-Spoke Architecture

Azure Kubernetes Service (AKS)

Terraform Automation

State File Management (Terraform)

Disaster Recovery (DR) Setup

High Availability Configuration

Network Troubleshooting (Azure)

AKS Networking

Scaling and Load Balancing (AKS)

VM Deployment (Terraform)

Service Mesh

Helm for AKS

Production-Level Infrastructure Management

Network Security Groups (NSG)

Container Management (AKS)

Detailed Job Description: -

Key Responsibilities:

Operate and troubleshoot production AKS clusters

Build and deploy workloads using Docker and Helm

Automate infra provisioning with Terraform

Configure autoscaling using KEDA and HPA

Manage Istio or equivalent service mesh (ingress, routing, mTLS)

Maintain robust CI/CD pipelines (Azure DevOps/GitHub Actions)

Handle complex Azure networking (VNet, NSG, DNS, LB, peering)

Support and execute disaster recovery procedures

We are seeking a skilled Data Scientist with min 3 years of experience to join our team in Gurugram. This role will also require travelling within India . The ideal candidate should possess strong analytical skills, a solid understanding of statistical techniques, and hands-on experience with data visualization tools like PowerBI. Additionally, expertise in ETL (Extract, Transform, Load) processes is required.

Responsibilities:

• Analyze complex datasets to extract valuable insights and identify trends.
• Develop predictive models and algorithms to support business objectives.
• Collaborate with cross-functional teams to understand data needs and deliver actionable solutions.

Requirements:

• 3 plus years of proven experience as a Data Scientist or similar role.
• Proficiency in statistical analysis, machine learning techniques, and programming languages such as Python or R.

Join our dynamic team and contribute to driving data-driven decisions that impact our business success!

WordPress JD Below:-

• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Should know WordPress Customization of themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.
• Must have hands on experience with JavaScript
• Job Location- Rajkot

Why We Need You 

Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.

We’re looking for someone who will help us with:

• Manage, mentor, and grow an extremely talented and energetic engineering team
• Define our engineering culture and process broadly as our first management hire
• Work closely with product and design in determining the strategy and direction of your team
• Define the development process of the team to create a constructive and efficient work environment

Your Role:

• Lead the development of APIs, customer/developer experience, and supporting systems
• Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
• Experience scaling teams and processes in a high growth environment
• Empower the team to achieve a high level of technical productivity
• A strong belief in high engineer agency, responsibility, and accountability
• Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
• A compassionate but clear and focused approach to leadership
• Ability to ruthlessly prioritize in a chaotic and ambiguous environment

Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)

Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.

Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.

Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.

Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.

Apply only if the answer is yes to all of the following :

• 3+ years of Engineering Manager of team size 10-50 experience
• Proven ability to manage high complexity projects
• Motivated by a fast-paced, high impact environment
• Proactive and comfortable with ambiguity
• Well versed with Hiring as well as Firing
• HAVE worked in a B2C Startup for at least a year?
• CAN join in within 30-45 days?

Responsibilities and Duties

1.Create, categorize, and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site

1. Perform management of PPC accounts on Google AdWords, Yahoo, Bing and other search platforms for a variety of clients.
2. Assist in the maintenance and monitoring of keyword bids, budget caps and other important account metrics.
3. Create online banner adverts and oversee pay per click (PPC) ad management
4. Track and analyze website traffic flow and provide regular internal reports
5. Manage and maintain updates for keyword lists.
6. Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting,

 display network, and other facets of paid search in accordance with client goals.

1. Familiarity with Google Adwords reporting interface

Job Requirements:

• Experience in Search Engine Optimizations (SEO) Search Engine Marketing (SEM) and Paid Search (PPC).
• Proficiency in MS Office
• Experience working with AdWords and Bing Ads
• AdWords certification required
• Ads 360 experience (previously Double-click Search)
• BS/BA degree preferred
• Agency experience preferred
• High proficiency with Google Analytics, Bing Analytics, and other website analytics software