50+ Customer Relationship Management (CRM) Jobs in India

Please find the JD attached

Job Summary:

The Customer Service Executive is responsible for providing exceptional customer service to our clients and customers. This role involves responding to customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a proactive problem solver with excellent communication skills and a commitment to providing a positive customer experience.

Key Responsibilities:

• Customer Interaction:
• Respond to customer inquiries via phone, email, chat, and social media channels in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
• Issue Resolution:
• Troubleshoot and resolve customer issues and concerns.
• Escalate complex issues to the appropriate department or manager when necessary.
• Maintain detailed records of customer interactions, transactions, comments, and complaints.
• Customer Satisfaction:
• Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
• Gather customer feedback and report it to the management team to improve the customer service process.
• Participate in continuous training to improve product knowledge and service skills.
• Team Collaboration:
• Work closely with other departments to resolve customer issues.
• Provide input to improve processes and customer service strategies.

Qualifications:

• Education:
• Bachelor’s degree in any discipline is preferred.
• Experience:
• Proven experience as a Customer Service Executive or similar customer-facing role.
• Experience in using customer service software, CRM systems, or similar technology.
• Min of 1 year experience in this field
• Skills:
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-centric attitude.
• Ability to multitask, prioritize, and manage time effectively.
• Familiarity with product knowledge relevant to the company’s offerings.
• Personal Attributes:
• Empathetic and patient demeanor.
• Strong interpersonal skills and the ability to work effectively in a team.
• High level of integrity and professionalism.

Working Conditions:

• The work environment is typically office-based

Job Title: Sales Executive

Location: Okhla Industrial Area Phase 1, New Delhi

Job Type: Full-time

Working Hours: 10 AM to 7 PM

Salary: Competitive, with commission opportunities

Responsibilities:

• Conduct cold calls to potential clients to generate leads.
• Research and collect client data from various online sources.
• Identify potential clients from the internet and social media platforms.
• Follow up on leads and maintain consistent communication with clients.
• Negotiate and close sales deals effectively.
• Build and maintain strong, long-lasting relationships with clients.
• Report on sales progress and client interactions to the management team.

Qualifications:

• Previous experience in sales, especially in cold calling, is preferred.
• Strong research skills and the ability to find relevant data and leads online.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with clients.
• Self-motivated, goal-oriented, and able to work independently.
• Familiarity with CRM software is a plus.

Benefits:

• Competitive base salary with performance-based bonuses.
• Opportunities for career growth and development.
• Friendly and supportive work environment.

Lead Generation and Prospecting: * Use a variety of methods to locate and target possible customers in order to create a strong sales pipeline.

- Client Engagement: Build trusting relationships with clients in order to comprehend their needs and offer customized solutions.

- Sales Strategy: Create and put into action efficient sales strategies to meet company goals and boost income.

- Market Research: To determine trends, opportunities, and the competitive environment, do in-depth market research.

- Proposal Development: Produce persuasive presentations and proposals that highlight our offerings and cater to customer demands.

- Social Media Marketing: Create and implement social media marketing plans to increase brand awareness and interact with prospective customers.

- Email Marketing: Create and carry out focused email marketing campaigns to nurture prospects and increase conversions.

- Social Media Management: Keep an eye on and enhance social media profiles to increase audience engagement and brand exposure.

- Client Relationship Management: To guarantee client happiness and retention, offer outstanding service and swiftly handle any problems or complaints.

- Collaboration: To align strategies and accomplish shared objectives, closely collaborate with internal teams, such as marketing, sales, and product development.

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting

Role Description

This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

Roles and Responsibilities

 Client acquisition & Grievance Handling. 

 Explain Trading Strategies, Company Terms, and Market Risk to the Clients. 

 Generate prospects on Daily Basis via Telephonic, Visual & Text conversations. 

 Conduct Risk Profile Management & Trading Strategies sessions with the clients. 

 Coordinate with Digital Marketing & Research Team to Service Best to the Clients. 

 Explore Global Market, Keep updated on current affairs to Serve Investors & Traders. 

 Achieve Monthly tasks via Client Acquisition on Generating Leads.

Desired Candidate Profile

 Minimum Graduate or Post Graduate. 

 Talkative, Enthusiastic, and Innovative. 

 Knowledge of Global Market. (Forex &Comex) 

 Fluent English Communication, Sales & Marketing Skills require. 

 Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship

management skills. 

 Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

 Desired Incentives. 

 Overseas Trip by Company. 

 Monthly Contest & Trophies. 

 Quarterly and Annual Rewards and Recognition.

Number of positions available: 1

Job Description

We’re on the lookout for a dynamic Sales Executive to join our team and help us expand our market presence. In this role, you’ll be leading our sales efforts, leveraging your expertise to identify new business opportunities, nurture leads, and close deals.

Whether you’re engaging with prospective clients, or collaborating with internal teams, you’ll play a pivotal role in driving revenue growth and ensuring customer satisfaction. If you’re ready to make an impact and take your sales career to the next level, we want to hear from you.

Business Development

1. Identifying, qualifying, and securing new business opportunities
2. Creating and maintaining a list/database of prospective clients and client information
3. Prospecting new customers via phone, email, and social media
4. Qualifying leads from digital campaigns, conferences, references, trade shows, etc.
5. Cold calling and making multiple outbound calls to potential clients
6. Participating in brainstorming sessions to develop new ideas for marketing programs 
7. Executing the said ideas to drive up sales.

Market research

1. Analyze and interpret marketing and website data to provide meaningful insights to the Product development team and leadership team
2. Research and explore new opportunities and create customer centric strategies for marketing
3. Research potential leads from business directories, web searches, or digital resources

Customer engagement

1. Building business relationships with current and potential clients
2. Answering potential client questions and follow-up call questions
3. Providing status updates to key stakeholders, product team, and leadership team
4. Coordinate and support development of content for customer engagements
5. Understand customer needs and assist the Product department to develop a Product Market Fit

 Social Media Engagement Strategies-

1. Develop and execute social media strategies including creating and adding content onto social media websites like Facebook, Twitter, YouTube and LinkedIn
2. Create content and conceptualize website design ideas that are simple and user friendly for our website
3. Leverage customer insight data to refine digital content

Sales Executive Duties & Responsibilities:

1. Discover and actively pursue fresh business prospects by engaging in proactive lead generation and prospecting initiatives.
2. Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored solutions.
3. Conduct thorough market research to stay informed about industry trends, competitor activities, and potential sales opportunities.
4. Prepare and deliver compelling sales presentations and proposals to effectively communicate the value proposition of our products or services.
5. Collaborate closely with cross-functional teams such as product development, and tech teams to ensure seamless execution of sales strategies.

Sales Executive Requirements -

1. 0-1 years of experience in a comparable position
2. Understanding of basic sales techniques, with a focus on consultative selling approaches.
3. Exceptional communication and interpersonal abilities enabling effective engagement and influence over a broad spectrum of stakeholders.
4. Ability to build and maintain long-term client relationships, fostering trust and loyalty.
5. Proficiency in utilizing CRM software and other sales tools to manage leads, track progress, and analyze sales data.
6. Basic knowledge about Office software, CRM, IBM, AWS, REDHAT 
7. Proactive and results-driven mindset.
8. Bachelor’s degree, additional certifications in sales or marketing are a plus.

Who can apply 

Candidates who:

• live in Mumbai and neighboring cities 
• are willing to travel and do 100% field work 
• CTC is 4.5  LPA (3 LPA fixed and 1.5 LPA annual sales incentive)
• Selected candidates to sign a 2-year employment contract with us. Bond is non negotiable. if you break the bond you will have to return all the salary earned in total to us +2 lac rupees training charges. No experience/relieving letter shall be provided.

Office Location 

Unit no. 126, 1st Floor, 

Shivkrupa Industrial Estate, Opp. Raj Legacy,  

Vikhroli (W), Mumbai 400 083

www.cateina.com

Job Title:* Product Manager

*Location:* Noida, India

*Job Type:* Full-Time, On-site

*Job Summary:*

We are seeking an experienced Product Manager with a background in Salesforce and a strong understanding of product development. The ideal candidate will have at least 5 years of experience in product management, an MBA, and be willing to work from our Noida office. The role also requires flexibility to work in the USA shift 2-3 days a month to collaborate with US clients.

*Key Responsibilities:*

- Manage the product development lifecycle, from ideation to launch, ensuring alignment with business goals and market needs.

- Collaborate with cross-functional teams, including sales, marketing, and development, to ensure successful product releases.

- Utilize Salesforce, particularly Sales Cloud, to drive product strategy and improve user experience.

- Engage with US clients to gather feedback, understand their needs, and ensure our products meet market demands.

- Develop and maintain product roadmaps, prioritizing features based on customer value and business impact.

- Provide leadership and guidance to the product team, fostering a high-performing and collaborative environment.

- Monitor product performance, gather user feedback, and make data-driven decisions to enhance product offerings.

- Develop and communicate the product vision and strategy aligned with company objectives.

- Conduct market research and competitor analysis quarterly to identify new opportunities and gaps.

- Define and update the product roadmap based on cost analysis, customer needs, and business impact.

- Utilize tools like Salesforce App Analytics and In-App Guidance to inform strategic decisions.

- Manage vendor relationships, negotiate pricing, and ensure compliance with company standards.

- Keep product pricing updated and collaborate with vendors to resolve operational issues.

- Define key product metrics and track performance to measure success.

- Create dashboards and reports to analyze product trends and share insights with management.

- Apply in-depth product knowledge to align solutions with industry verticals.

*Skills and Qualifications:*

- Proven experience as a Product Manager or similar role with at least 5 years in product management.

- Proficiency in Salesforce, particularly Sales Cloud, is highly preferred.

- Strong leadership, communication, and collaboration skills.

- Proficiency in Agile methodologies and experience in product roadmapping and release management.

- Excellent written and verbal communication skills in English.

- Knowledge of industry standards, compliance regulations, and best practices in product management.

- MBA or equivalent advanced degree preferred.

- Willingness to work in Noida office and flexibility to work in USA shift (till 3pm - 12 am) 2-3 days a month.

Experience: 3-5 years

Job Description:

We are seeking a skilled iOS Mobile Application Developer to join our dynamic team. The ideal candidate will have experience in developing high-quality mobile applications, with a strong focus on implementing calling features and CRM integrations. You will work closely with cross-functional teams to design, develop, and maintain innovative applications that enhance user experience.

Key Responsibilities:

• Design, develop, and maintain iOS applications using Swift and Objective-C.
• Implement calling features using VoIP technologies, ensuring high audio quality and performance.
• Integrate CRM systems and third-party APIs, optimizing the application for seamless data exchange.
• Collaborate with UX/UI designers to create intuitive and engaging user interfaces using Xcode and Interface Builder.
• Work with RESTful APIs and JSON to manage data communication between the app and backend services.
• Utilize version control systems, particularly GIT, to manage code changes and collaborate with team members.
• Troubleshoot and debug applications to enhance performance and reliability.
• Stay updated on the latest industry trends and best practices in iOS development.

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• 3-5 years of experience in iOS application development.
• Proficiency in Swift and Objective-C programming languages.
• Experience with iOS SDK, Xcode, and Interface Builder.
• Strong understanding of RESTful APIs, JSON, and networking concepts.
• Familiarity with version control systems, especially GIT.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work collaboratively in a team environment.

Job Opening: Business Development Executive (BDE)

Location: Old Vadaj, Ahmedabad (Work from office only)

Experience: 0.6 months to 3 years in an IT company

Salary: as per experience and industrial norms

Key Responsibilities:

• Generate leads through LinkedIn and other platforms.
• Schedule and conduct meetings with potential clients.
• Maintain accurate records of all sales activities, including calls, presentations, and closed deals.
• Execute lead-generation campaigns to drive business growth.
• Collaborate with team members to enhance sales strategies.

Skills Required:

• Experience in lead generation, particularly using LinkedIn.
• Strong verbal and written communication skills.
• Proficiency in data mining for sales purposes.
• Familiarity with LinkedIn Sales Navigator and other sales tools.
• Ability to work independently and as part of a team.
• Excellent organizational skills and attention to detail

Benefits:

•  5 Working Days a Week
•  Training Sessions & Monthly Events
•  Employee First Policy
•  Dedicated Pantry Area
•  Unparalleled Career Growth Opportunity
•  Birthday & Work Anniversary Celebrations

As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. You will work closely with the marketing team to create engaging content and optimize campaigns across various digital channels.

Roles & Responsibilities:

• SEO Management: Optimize website content and structure to improve search engine rankings and drive organic traffic.
• Content Creation: Develop and manage engaging content for blogs, social media, email campaigns, and other digital platforms.
• Social Media Marketing: Create and execute social media strategies to enhance brand presence and engage with the audience across platforms.
• Email Marketing: Design and implement email marketing campaigns, including newsletters and promotional offers, while analyzing performance metrics.
• PPC Advertising: Manage paid advertising campaigns (Google Ads, social media ads) to drive targeted traffic and improve ROI.
• Analytics and Reporting: Utilize tools like Google Analytics to track and report on campaign performance, providing insights and recommendations for improvement.
• Brand Development: Assist in developing a cohesive brand strategy and ensure consistent messaging across all channels.
• Market Research: Stay updated on industry trends and competitor activities to identify new opportunities for growth.
• Collaboration: Work with cross-functional teams, including sales and product development, to align marketing efforts with business objectives.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting

Role Description

This is a full-time on-site role for a Chat Support Executive at Growing Stars Consulting in Jaipur. The Chat Support Executive will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting

Role Description

This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

Job Title: Field Sales Executive - Healthcare (Doctor Outreach)

Location: Mumbai, Delhi, Bangalore, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad

About Cureya:

Cureya is a leading provider of healthcare services, dedicated to empowering doctors and sharing their knowledge with the world. We offer comprehensive book writing, publishing, and marketing services to help medical professionals create impactful and informative books.

Job Description:

As a Field Sales Executive, you will play a crucial role in driving growth for Cureya by reaching out to doctors and medical practitioners in metro cities across India. Your primary responsibility will be to encourage doctors to publish their books with our assistance, enabling them to share their valuable expertise and experiences with a wider audience.

Key Responsibilities:

• Identify and target potential clients (doctors and medical practitioners) in metro cities.
• Reach out to doctors through in-person visits to their clinics or offices.
• Educate doctors about the benefits of publishing their books and how Cureya can assist them throughout the process.
• Address queries and concerns from potential clients.
• Negotiate and close deals with doctors who are interested in our services.
• Maintain accurate records of interactions and sales activities.
• Contribute to the development of sales strategies and tactics.

Requirements:

• Proven experience in healthcare sales or a related field.
• Existing network of contacts within the medical community.
• Ability to reach 6-10 clinics on a daily basis.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• Previous experience in the publishing or media industry.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and advancement.
• Flexible work arrangements.
• Supportive and collaborative work environment.

Join Cureya and make a meaningful impact on the healthcare industry!

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration, and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

Position: CRM Specialist

Location: Kalkaji, New Delhi

Reports To: Hr

About Us

Highfly Sourcing is a leading visa and immigration consultancy committed to providing exceptional services to clients seeking assistance with international travel and immigration processes. We pride ourselves on our expertise, personalized approach, and dedication to client satisfaction. As we continue to grow, we are looking for a skilled CRM Specialist to join our dynamic team and enhance our client relationship management.

Position Overview

The CRM Specialist will be responsible for developing and managing client relationships, implementing CRM strategies, and ensuring a seamless experience for clients throughout their visa and immigration journey. The ideal candidate will have a strong background in customer relationship management, exceptional communication skills, and a keen understanding of the visa and immigration sector.

Key Responsibilities

CRM Strategy and Implementation:

• Develop and execute CRM strategies to improve client engagement, retention, and satisfaction.
• Implement and manage CRM software and tools to streamline client interactions and processes.

Client Relationship Management:

• Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.

Data Management and Analysis:

• Maintain and update client records in the CRM system, ensuring accuracy and confidentiality.
• Analyze client data and feedback to identify trends, opportunities for improvement, and areas for growth.

Marketing and Communication:

• Collaborate with the marketing team to develop and execute targeted campaigns and communication strategies.
• Create and distribute newsletters, promotional materials, and client communications to keep clients informed and engaged.

Process Improvement:

• Identify and implement process improvements to enhance the efficiency and effectiveness of CRM activities.
• Work closely with other departments to ensure seamless coordination and service delivery.

Reporting and Metrics:

• Generate and analyze CRM reports to track key performance indicators (KPIs) and measure the success of CRM initiatives.
• Provide regular updates and insights to management on CRM performance and client satisfaction.

Skills:

• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Analytical skills with the ability to interpret data and generate actionable insights.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office and other relevant software.

Why Join Us?

• Professional Growth: Opportunities for career advancement and professional development.
• Dynamic Environment: Work in a fast-paced, supportive, and collaborative team.
• Impactful Work: Contribute to helping clients achieve their international travel and immigration goals.
• If you are passionate about client relationship management and have a strong background in the visa and immigration industry, we would love to hear from you.

Apply today to join our team.

Job Summary:

We are seeking an experienced SFCC B2B Developer to join our team. The successful candidate will have a strong background in developing and implementing B2B commerce solutions on the Salesforce Commerce Cloud platform. The ideal candidate will have expertise in SFCC's B2B features, including account management, order management, and pricing.

Key Responsibilities:

- Design and develop B2B commerce solutions on SFCC

- Implement SFCC's B2B features, including account management, order management, and pricing

- Integrate SFCC with external systems, such as ERP and CRM

- Troubleshoot and resolve technical issues

- Collaborate with cross-functional teams, including sales, marketing, and customer service

Requirements:

- 3+ years of experience with SFCC development

- Strong understanding of SFCC's B2B features and functionality

- Experience with JavaScript, HTML, and CSS

- Experience with SFCC's APIs and integration tools

- Strong problem-solving skills and attention to detail

- Excellent communication and collaboration skills

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

SafEarth is seeking a motivated and results-driven Junior Sales Manager to join our dynamic sales team. This role is perfect for a proactive individual who is eager to develop their career in sales and contribute to our mission of advancing solar energy solutions.

Key Responsibilities:

Sales Execution: Assist in the development and execution of sales strategies to achieve company targets and increase market share.

Lead Generation: Identify and qualify new sales leads through various channels, including research, networking, and cold calling.

Client Relationship Management: Build and maintain strong relationships with new and existing clients, understanding their needs and providing tailored solutions.

Product Knowledge: Maintain an in-depth understanding of SafEarth's products and services, and effectively communicate their benefits to potential customers.

Sales Reporting: Track and report on sales activities, progress, and results using CRM software and any other tools.

Team Collaboration: Work closely with the marketing, product development, and customer service teams to ensure a seamless customer experience and alignment of sales strategies.

Qualifications:

Education: Bachelor’s degree in Engineering, Business, Environmental Science, or a related field.

Experience: Minimum 6 Months of experience in sales or a customer-facing role, preferably within the renewable energy sector. Candidates with internship experience are also encouraged to apply.

Skills: 

  - Strong communication and interpersonal skills.

  - Ability to understand and articulate technical concepts.

  - Proficiency in Microsoft Office Suite and CRM software.

  - Excellent organizational and time management skills.

Attributes:

  - Self-motivated and goal-oriented.

  - Ability to work independently and as part of a team.

  - Adaptability and willingness to learn.

  - Passion for renewable energy and sustainability.

Language skills: Proficiency in English is mandatory. Working proficiency in at least one regional language either Kannada or Tamil is required.

Job description

Responsibilities:

• Engaging in new Customer Acquisition
• Work with the current Direct Sales, various Inbound & Outbound channels.
• Preparing short-term and long-term sales plan
• Being constantly on your toes and achieving the revenue targets in line with the team/organisational objectives.
• Responsible for Lead Generation
• Customer Relationship Management.
• Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs.
• Manage customer expectations through cross-functional interactions and ensuring that the deliverables are completed
• Understand the customer requirements and communicate the same with the manager.

Requirements:

• 2-3 years of work experience.
• Ability to work in an early-stage startup-like chaotic environment
• Strong client management skills
• Self driven with an ability to work independently without requiring day-to-day guidance
• Strong Oral & Written communication skills
• Basics of Microsoft Office Suite, specifically Excel
• Basic understanding of any CRM tool
• Proven experience in customer-facing roles.
• Should have worked with customers in managing customer requirements and engaging in solution selling
• Able to engage in a technical conversation with the customer to understand their requirements
• A result-oriented individual with a strong work ethic

Job Type: Full-time

Benefits:

• Paid sick time
• Provident Fund
• Work from home

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Work Location: Remote

We are hiring for the position of International Voice Process Executive/Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.

This is a US Inbound Ticketing Process Candidate have to take 15 to 30 inbound calls in a day only and book flight tickets for US customers as per their requirements and resolve their queries.

Need Candidates with Good communication skills 

Minimum 6 years of experience in International Outbound sales 

2 years experience in International Voice Process 

Working days: 24 days working days in a month , 6 week offs, 2 paid leaves, 1 birthday Leave , 15 compensatory off for a year . 

Shifts: US night shift , Fixed shift with Roster off

Incentive : UP to 4-6 lakhs in a month ( Average incentive 30 k to 50k in a month ) apart from salary

Salary : 18k-30k ( No deduction on salary)

Training : 30 days Fully paid training will be provided

Responsibilities:-

1.Manage incoming phone calls

2.Identify and assess customers needs to achieve satisfaction

3.Provide accurate, valid and complete information by using the right methods/tools

4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

If you are looking to solve real-world revenue process problems using HubSpot, Niswey is the place to be. We have been helping HubSpot customers grow better since 2016. 

Here are our HubSpot credentials:

🏆2023 Custom Integrations Accredited

🏆2023 Onboarding Accredited

🏆2023 Platform Enablement Accredited

🏆2022 Elite Solutions Partner (We were the first Elite partner from Asia) 

🏆2022 Technical Expertise Impact Award

🏆2021 Customer First Impact Award

Join us, as we exploit the potential of the 26 billion HubSpot partner ecosystem opportunity. 

Experience: At least 5 years of work experience, at least 2 years in HubSpot solutioning and business analysis. 

Responsibilities

• Participate in and over time, lead discovery calls. Understand the business of Niswey clients and ask relevant questions to uncover challenges and opportunities
• Do comprehensive research to understand the business, automation and tech problems at hand
• Come up with the optimal HubSpot solution and how it will be implemented
• Document solutions for all stakeholders to have clarity
• Work with the delivery teams to ensure the project is implemented in a timely and efficient manner while conforming to the standards specified 
• Ensure the delivery team is keeping up with the right business and technical understanding, and certifications needed to do the implementations successfully
• Maintain relationships with customers and support with their HubSpot related challenges

Qualifications and skills

• A deep understanding of how CRMs work
• A solid foundational understanding of at least one CRM - 2+ years of experience with HubSpot CRM or 5+ years of experience with any CRM
• Experience translating business processes into HubSpot workflows. A fundamental understanding of CRM systems is a must.
• Understand APIs and integrations, from the tech as well as the business sides.
• Have a good understanding of marketing and sales
• Work and brainstorm with technical experts to arrive at optimal solutions 
• Attention to detail is a must.
• Ability to work on multiple projects at once, great at prioritization
• Excellent written and oral communication skills
• Critical thinking and troubleshooting

We're hiring for a Business Development Manager.

Position: Business Development Manager

Experience: 4 Years to 7 Years

Location: Pune

Notice Period: Immediate to 1 Month Preferred

Key Responsibilities:

Conduct outreach campaigns through prospective emails / phone calls.

Drive discovery / 1st level discussions with interested leads.

Unearth the pain points / challenges of the prospect.

Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.

Drive advance Demos / 2nd level interactions for interested prospects.

Manage the sales cycle from leads to closure.

Cultivate lasting relationships with customers.

Leverage & update the CRM with relevant information.

Experience:

4 years to 7 years of relevant sales experience with at least 2 years of selling software solutions / IT services ( Must Have)

Previous sales experience in selling in India / North America region is a plus

Technical know-how and Knowledge of IT Services engagement models (Preferred)

Exposure to mid-sized start ups

Excellent verbal and written communication skills

Role Description

This is a full-time remote role for a PHP Developer at Vedika Web Solutions. The PHP Developer will be responsible for back-end web development, object-oriented programming (OOP), front-end development, software development, and programming tasks on a daily basis.

Qualifications

• Back-End Web Development and Software Development skills
• Proficiency in Object-Oriented Programming (OOP)
• Front-End Development skills
• Strong programming skills
• Bachelor’s degree in Computer Science, Engineering, or related field
• Experience with PHP frameworks like PHP, Codeigniter, Laravel, ect.
• Experience in third-party Rest APIs integration is a must.
• Knowledge of Shopify, ZOHO, and Woocommerce is an additional advantage.
• Knowledge of HTML, CSS, BOOTSTRAP, JavaScript, and MySQL

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

About The Role:

To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives.

What Describes You Best

● 1 Year Experience in Customer facing roles (Preferably in Ed tech /publishing Industry)

● Minimum : Bachelor’s degree or Equivalent

● Fond of Engaging with Customers

● Open to travel (10-15 days) in a month

Skills: (must have)

● Excellent spoken and written English skills

● Excellent listening, negotiation, and communication skills

● Excellent organization skills

● Excellent telephone etiquette and willingness to engage with customers and users in person, by phone or digitally

● Hands-on with Microsoft office and Google suite

Additional Skills: (nice to have)

● Experience using Customer Management Tools (like CRM and Customer support tools etc)

What will you Own

Key accountability of CSC will be to drive product adoption, user engagement and provide appropriate and timely customer feedback to relevant internal stakeholders.

How will you spend your time at Eclat

● Building customer trust by understanding their requirements and satisfactorily addressing the same based on sound product and industry knowledge

● Driving product adoption and usage throughout the customer/user lifecycle.

● Performing regular customer health check to keep tabs on product usage identify gaps in User Engagement and help resolve the same by collaborating with relevant stakeholders. - ●Creating and executing relevant training programs/collaterals to help educate customers on the products and features

● Representing voice of the customer and provide feedback to sales, support, and product teams

● Secure customer subscription renewals for the assigned accounts

● Identifying opportunities for customers to act as advocates for our offerings (e.g., testimonials, case studies)

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner network.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance, offering wellbeing initiatives, parental leave, career development assistance, required work infrastructure support

• Strong analytical and research skills
• Excellent communication skills, both verbal and written
• Experience in sales and marketing
• Ability to think creatively and strategically
• Strong leadership and team management abilities
• Entrepreneurial mindset and ability to identify opportunities
• Knowledge of the AR/VR industry and technologies
• Experience in the healthcare industry is a plus
• Bachelor's degree in a relevant field

##** Includes investments**## We are ready to raise Pre-Seed funds.

As Customer Success Lead / Manager, you will be responsible for management of onboardings, Adoption, Support tickets, Demos, Tech issues. You will be playing crucial role to ensure client's success as well as manage team of customer success team.

You are expected to be an individual contributor as and when required.

Job Role :

• Exceeding clients expectations
• Deep understanding of the product
• Keeping track of multiple activities happening within Customer Success Team
• Documentation
• Co-ordinating with other stake holders
• Team management

Qualifications

• Minimum Bachelor's degree in Engineering (IT / CS)
• 3-7 years of experience as a lead role in an early stage SaaS start up
• Experience in building and maintaining customer relationships
• Excellent customer service skills
• Ability to work collaboratively with cross-functional teams
• Collaborative working plan and team player with ability to multitask
• Excellent Excel Skills
• Strong problem-solving and critical-thinking abilities
• Strong technical background with the ability to understand and troubleshoot complex technical issues

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Job description

Company Description

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Admin and Office Management:

• Manage office supplies, equipment procurement, and vendor relations.
• Organize and maintain leasing documentation and records.
• Coordinate meetings, appointments, and events for internal and external stakeholders.
• Handle correspondence via emails, calls, and letters.
• Oversee facility management to ensure office spaces are clean and organized.
• Manage the travel desk, petty cash, and promptly resolve administrative issues.
• Maintain administration reports, vendor invoices, and reconciled ledgers.

Operations and Leasing Management:

• Coordinate property showings, tours, and inspections for prospective tenants.
• Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
• Facilitate lease negotiations and follow up on lease renewals.
• Track leasing inquiries and maintain a database of potential tenants.
• Maintain communication with management, staff, and vendors for smooth operations.
• Manage client relationships and act as a point of contact for operational needs.
• Monitor budgets, forecasts, and implement checks to mitigate operational risks.
• Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Fitout and Facility Management:

• Collaborate with tenants and contractors for office fitouts.
• Ensure compliance with building codes and tenant improvement guidelines.
• Oversee construction, installation, and inspection of tenant improvements.
• Schedule and oversee property maintenance, repairs, and service contracts.
• Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

• Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
• Obtain bids, negotiate contracts, and ensure timely delivery of services.
• Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
• Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Tenant Relations and Customer Service:

• Build and maintain strong relationships with tenants.
• Address tenant inquiries, concerns, and complaints effectively.
• Conduct regular meetings and feedback sessions to improve service delivery.
• Support tenant onboarding and retention efforts throughout the lease term.

Qualifications:

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in administrative and operational roles, preferably in a client-facing positions.
• Strong communication, organizational, and multitasking skills.
• Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
• Proficiency in MS Office Suite and familiarity with administrative software.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.
• Strong leadership qualities and ability to work independently as well as part of a team.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

#HIRING FOR INSIDE SALES Simplilearn

- Inside Sales Specialist

- Work from office (On-site) Experience

-6 months to 4 years Qualification

- Technical graduates.

CTC : Between 4 - 7.3 LPA (Including 25% of Incentives)Joining

- Immediate Joiners

-Location : HSR Layout

Interview mode- face-to-face

Job Description-

Conversion of leads received through various marketing channels.

-Preparing a short-term and long term sales plan towards reaching the assigned goals.

-Proactively identifying cross-selling/up-selling opportunities with the existing customers.

-Identifying references through the existing customer base to increase the sales pipeline.

-Customer Relationship Management.

Don't miss out on this incredible opportunity to kickstart your Sales career growth. Apply now and get ready to grow with us at Simplilearn

You can also dm me your resumes.

Yajna

Associate - Talent Acquisition

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹42,000.00 per month

Benefits:

Health insurance

Leave encashment

Life insurance

Schedule:

Day shift

Morning shift

Weekend availability

Supplemental pay types:

Performance bonus

Experience:

total work: 1 year (Preferred)

Work Location: In person

About Simplilearn:

Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do?

• New Customer Acquisition

• Conversion of leads received through various marketing channels

• Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals

• Consistently achieve revenue targets in line with team/organizational objectives

• Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers

• Identifying references through the existing customer base to increase the sales pipeline

• Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback

• Key Account Management

• New account development

• Operations and Reporting

• Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

FinCrif India is a leading Fintech company . We are passionate about technology and strive to create a dynamic and collaborative work environment. We are currently seeking a talented Laravel Developer to join our team and contribute to our exciting projects.

Key Responsibilities:

• Develop and maintain web applications using Laravel framework.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Perform code reviews and provide constructive feedback to other developers.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute to all phases of the development lifecycle.
• Follow industry best practices and ensure the security and performance of web applications.
• Stay up-to-date with the latest trends and technologies in web development.

Benifits:

• Competitive salary and benefits package.
• Opportunity to work on challenging and innovative projects.
• A collaborative and supportive work environment.
• Opportunities for professional growth and development.
• Flexible working hours and remote work options.

Share CV at hr[]fincrif.com , himanshu.singh[]fincrif.com

We are seeking a dynamic and self-motivated Business Development Associate to join our growing team. As a key member of the business development and sales team, you will be responsible for generating leads, qualifying prospects, and managing client relationships. The ideal candidate should have a strong understanding of sales principles, excellent communication skills, and a passion for building relationships.

Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients.
• Develop and implement strategic sales plans to achieve company goals and initiatives.
• Build and maintain strong, long-lasting customer relationships.
• Generate new leads through networking, cold calling, and other lead generation techniques.
• Qualify leads and prospects based on company criteria.
• Prepare proposals, presentations, and sales contracts.
• Collaborate with the sales team to achieve sales goals and targets.
• Maintain a deep understanding of company products/services and industry trends.
• Attend industry events and conferences to network and build relationships with key stakeholders.
• Keep CRM system updated with all client communications and interactions.
• Monitor and report on sales performance metrics.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven work experience as a Business Development Associate, Sales Executive, or similar role.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Excellent communication and negotiation skills.
• Ability to prioritize and manage time effectively.
• Experience with CRM software (e.g., Salesforce, HubSpot) preferred.
• Self-motivated and driven individual with a passion for sales and business development.
• Ability to work independently and as part of a team.

Responsibilities:

• Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
• Design and implement both static and dynamic websites catering to client requirements.
• Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
• Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
• Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
• Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
• Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
• Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
• In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
• Familiarity with version control systems (e.g., Git) and agile methodologies.
• Excellent communication skills and the ability to work in a collaborative team environment.
• Proficiency in MySQL, SQL
• Should be able to integrate thirdparty APIs

Preferred Qualifications:

• Experience in deploying and managing web applications on different hosting platforms.

Generating Leads: Finding potential customers through various channels such as cold calling, networking, and referrals.

Lead conversion: Converting the leads coming from various sources.

Customer renewals: Ensuring timely renewals and collection from customers by visiting them at their doorstep.

Customer Relationship Management (CRM): Building and maintaining strong relationships with existing and potential clients to ensure repeat business and referrals.

Sales Presentations: Delivering persuasive sales presentations to showcase products or services and address customer needs and concerns.

Market Research: Keeping abreast of market trends, competitor activities, and customer preferences to identify new business opportunities.

Product Knowledge: Maintaining a thorough understanding of the company's products or services and effectively communicating their features, benefits, and value propositions to customers.

Sales Reporting: Providing regular reports on sales activities, pipeline status, and forecasts to management to track performance and identify areas for improvement.

Feedback Loop: Providing feedback to the sales team and management regarding market trends, customer preferences, and product/service improvements to drive business growth.

About Merida Tech Minds:

Merida Tech Minds is a leading provider of training services for both individuals and corporates. Our dedication to excellence and our commitment to providing top quality training programs have made us a trusted partner for organizations looking to enhance their workforce's skills and capabilities.

About the Role:

We are seeking a driven and results-oriented Business Development Manager to join our dynamic team. In this role, you will be responsible for generating revenue by signing up new clients for a variety of services, including: Complete Digital Marketing Brand Building Web Development Graphic Design Startup Setup & Sick Unit Business Consultation You will work closely with potential clients to understand their needs, develop customized solutions, and close deals.

Key Responsibilities:

• Prospect and qualify potential clients, identifying their needs and challenges.
• Develop and deliver compelling presentations and proposals that showcase the value proposition of our services.
• Negotiate and close deals, exceeding sales targets every month.
• Build strong relationships with clients, ensuring their satisfaction and achieving long-term partnerships.
• Maintain accurate records and reports, adhering to company processes and deadlines.
• Continuously learn about the latest trends and technologies in digital marketing and software development.

Qualifications:

• Minimum 3 to 5 years of experience in business development or sales, preferably within the technology or marketing industry.
• Strong understanding of digital marketing concepts and software development methodologies.
• Proven track record of exceeding sales targets and achieving revenue goals.
• Excellent communication, presentation, and negotiation skills.
• Ability to build strong relationships and trust with clients.
• Highly organized and detail-oriented, with the ability to multitask and prioritize effectively.
• Proficient in MS Office Suite and CRM software.
• Two-wheeler driving license and bike ownership are mandatory.
• Fluency in English and other local languages is a plus.

What We Offer:

• Opportunity to work with cutting-edge technology and a passionate team.
• Chance to make a real impact on the growth and success of our business.
• Professional development opportunities and a supportive work environment.

About Us: KoinBX is a leading centralized cryptocurrency exchange dedicated to providing a secure, user-friendly, and innovative platform for trading digital assets. Our mission is to democratize finance and empower users globally by offering seamless and reliable cryptocurrency trading experiences. We are searching for a dynamic and highly experienced Senior Sales Manager to join our team and lead our sales strategy to new heights.

Position Summary: The Senior Sales Manager will be instrumental in driving revenue growth and expanding our market presence. The ideal candidate will have extensive experience within a crypto exchange environment, a profound understanding of the cryptocurrency market, and a proven track record of exceeding sales targets. This role demands strategic vision, exceptional leadership skills, and a deep commitment to customer success.

Key Responsibilities:

1.      Strategic Sales Leadership:

∙ Develop and execute comprehensive sales strategies to achieve and surpass company revenue goals.

∙ Identify and analyze market trends to capitalize on new business opportunities and drive market expansion.

2.      Team Management and Development:

∙ Lead, inspire, and manage the sales team to achieve peak performance.

∙ Foster a culture of continuous improvement through regular training, mentorship, and performance feedback.

3.      Client Relationship Management:

∙ Cultivate and maintain strong relationships with key clients and institutional partners.

∙ Address client needs and concerns with tailored solutions to ensure high levels of satisfaction and loyalty.

4.      Market Growth and Expansion:

∙ Identify and pursue new market opportunities, focusing on both geographical and segment expansion.

∙ Develop strategic initiatives to penetrate untapped markets and grow the customer base.

5.      Performance Metrics and Reporting:

∙ Monitor, analyze, and report on sales performance metrics to senior management.

∙ Leverage data and insights to refine sales strategies and optimize processes for maximum efficiency.

6.      Cross-Functional Collaboration:

∙ Collaborate closely with marketing, product, and customer support teams to ensure alignment and synergy in achieving sales objectives.

∙ Coordinate with compliance and legal teams to ensure adherence to regulatory requirements.

7.      Industry Expertise and Advocacy:

∙ Stay abreast of industry developments, competitor activities, and regulatory changes.

Represent the company at industry events, conferences, and in media engagements to enhance brand visibility and credibility.

Qualifications:

1. ∙ Bachelor’s degree in business, Marketing, Finance, or a related field; MBA or equivalent advanced degree preferred.
2. ∙ Minimum of 10 years of sales experience, with at least 4 years in a leadership role within a cryptocurrency exchange or related financial services industry.
3. ∙ Demonstrated success in achieving and exceeding sales targets.
4. ∙ Deep understanding of the cryptocurrency market, blockchain technology, and trading ecosystems.
5. ∙ Strong leadership abilities with a track record of building and managing high-performing sales teams.
6. ∙ Excellent communication, negotiation, and interpersonal skills.
7. ∙ Strategic thinker with strong analytical and problem-solving capabilities.
8. ∙ Proficiency in CRM software and sales analytics tools.

Preferred Skills:

1. ∙ Experience with international sales and market entry strategies.
2. ∙ Established network within the cryptocurrency and blockchain communities.
3. ∙ Knowledge of global regulatory environments affecting cryptocurrency trading.

About Elucidata

Headquartered in San Fransisco, USA, Elucidata is a leading deep-tech Company dedicated to accelerating Life Sciences R&D. Our mission is to power data-centric biological discovery through 3 key aspects of our technology.Data Harmonization, Data & AI Cloud, & AI Insights. Recognized as the Most Innovative Biotech Company 2024 , by Fast Company. Elucidata is Series A funded and expanding its marketing team in India. We are 150+ strong , multi- disciplinary team of experts based across the US & India.

About the role

Elucidata is seeking a seasoned B2B Demand Gen Specialist in India to drive the conceptualization and planning of our demand generation pipleline. This role is the center of a cross-functional stakeholder group across sales, inside sales, product marketing and brand marketing and will be developing solid working relationships across key stakeholders. She will be responsible for strategizing, developing, managing, tracking and optimizing marketing initiatives across all digital channels for Mid-market and large enterprises to generate demand for its Solutions. The ideal candidate is a proven orchestrator who will meet pipeline targets with targeted, persona-focused campaigns that deliver the right message to the right buyer at the right time and on the right channel.

Key Responsibilities

-Strategize, develop, manage, track and optimize multi-channel marketing campaigns for mid- market and large enterprises

-Own 20% of the company’s pipeline targets through Inbound & Outbound efforts.

-Build and execute strategies to drive intent and nurture form fills down the funnel.

-Work with SEO Experts, Product Marketing Manager, and Content Writers to design campaigns to create awareness and interest among our ideal customers through top of the funnel tactics.

-Manage and nurture a team of digital marketing/CRM specialists and SDR’s

-Run paid campaigns, hire and onboard vendors to scale up Elucidata’s marketing efforts

-Establish a structured feedback loop with sales and inside sales to ensure campaigns land successfully both internally and externally.

-Measure and report performance of all digital marketing campaigns via CRM (Pardot), and assess against goals (ROI and KPIs) and make data-driven decisions to build a cranking lead generation machinery for enterprise sales.

Requirements

-3-7+ years of marketing experience within B2B SaaS in a dynamic environment.

-Academic background in engineering, science, technology or a related field

-Experience of having sold/marketed a product in the North American market is a must.

-Highly motivated, dynamic and detail-oriented person with strong analytical skills. If you’re hungry and willing to take on more, this role is for you!

-Working knowledge of automation tools, email marketing, SEO, marketing database, webflow, CRM and paid channels (LinkedIn, PPC, Google AdWords etc), website fundamentals.

-Proven people manager and strong team player with the ability to coach, inspire and manage a team of marketing professionals to drive success against demand and lead generation KPIs.

-Strong business acumen and an ability to connect business objectives to marketing strategies and execution plans with clearly defined metrics and KPIs.

-Ability to work cross-functionally and build solid working relationships with adjacent commercial teams.

-Results & data driven mindset with strong presentation, problem-solving, and budget management skills

-Prior B2B SaaS selling experience in the North American market is a plus

Perks of working with us

✓ Hybrid working policy. Only one rule - get things done!

✓ Opportunity to work on creating India’s first life-sciences tech unicorn

We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability,

gender identity or Veteran status.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

Senior Business Development Executive - Inside Sales

Company Profile:

YaClass is a European Edtech organization that expanded to India in 2019. The company specializes in training students in classes 6 to 10 in Math, Science, English, etc. Our platform offers personalized learning experiences through AI-driven software and professional mentoring.

Job Description:

• Connecting with clients(students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails
• Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients
• Following up with clients for clearing their concerns and negotiations
• Meeting sales and revenue goals as per the sales plan (weekly and monthly)
• Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel
• Reporting accurate sales data to the management as required

Working Days : 

5 days per week, 2 days off per week(fixed)

Job requirements:

• Must have a good understanding of B2C inside sales processes & metrics
• Minimum 1 year of B2C Inside Sales/Tele-Sales experience
• Hands-on experience in dialing 100+ calls per day & using CRM software(Zoho, Leadsquared, Salesforce, etc.)
• Experience in collaborating with teammates, and other departments to accomplish tasks
• Adept at working with Google Suite(docs,sheets,slides)
• Excellent verbal & written communication skills in English & Tamil
• Experience in working in a fast-paced work environment
• Strong objection handling and negotiation skills
• Revenue focused work-ethic

Package : Up-to 5LPA(fixed) + Incentives

Work Location : Chennai(Hybrid)

Perks:

• Performance-based weekly incentives
• Performance-based quarterly appraisals
• Performance-based quarterly promotions
• 2-week fixed holidays(vacation) every year

*Terms and conditions apply

Skills

• Experience in Design, Films, Social Media, Digital Marketing is preferred Skills

• Sales

• Business Development

• Communication

• Social Media Marketing

• Negotiation

• Marketing Strategy

• Customer Relationship Management (CRM)

• Project Management • Presentation S

Market Research and Analysis :

- Conduct thorough market research to identify potential clients and business opportunities.

- Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach :

- Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

- Build and maintain a robust pipeline of prospective clients.

Client Relationship Management :

- Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

- Schedule meetings, presentations, and demonstrations(when needed)

Sales Support :

- Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

- Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation :

- Maintain accurate and up-to-date records of all business development activities, database and client interactions.

- Prepare weekly reports on sales activities, pipeline status, and market feedback.

Job Summary

Fe-Solve is seeking an enthusiastic and passionate Sales Executive to join our team. The Sales Executive will be responsible for field cold calling, CRM handling, relationship building, networking, reporting to seniors on time, and pure field sales. The ideal candidate should have excellent communication skills and good writing skills. Initial 3 months’ probation, on Stipend.

Responsibilities

• Conducting field cold calling to potential customers to generate leads.
• Handling CRM to track customer interactions and customer data.
• Building strong relationships with customers and maintaining them.
• Networking with potential clients, attending events and conferences, and representing the company.
• Conduct market research to identify potential customers and competitors
• Reporting to the senior team members on time and updating them on progress.
• Excellent communication skills to communicate with customers and team members.
• Good writing skills to write proposals, emails and any other necessary documentation.
• Currently pursuing OR just Completed a degree in business, marketing, or a related field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Communication skills
• Interpersonal skills
• Marketing knowledge
• Sales techniques
• Lead generation
• Market research
• Microsoft Office Suite
• Handling Social media platforms

Qualification

·      Any Graduate, Post Graduate or pursuing MBA in Sales, Marketing or related field.

·      Prior experience in sales or customer service is preferred but not required.

·      Demonstrated ability to build relationships and communicate effectively.

Remuneration

8-10K Stipend for initial 3 months. 

About Us: Codebrahma Tech Solutions is a leading provider of innovative IT solutions, dedicated to delivering cutting-edge technology and exceptional service to our clients. We are seeking a proactive Business Development Executive to join our IT sales team and drive business growth.

Job Summary: The Business Development Executive will be responsible for identifying new business opportunities, building client relationships, and driving sales of our IT solutions and services. This role requires strong sales skills, excellent communication, and a deep understanding of the IT industry.

Key Responsibilities:

- Identify and research potential clients and market segments.

- Develop and implement effective sales strategies to target new clients.

- Generate leads and build a strong pipeline of potential customers.

- Conduct sales presentations and product demonstrations to prospective clients.

- Develop and maintain long-term relationships with clients.

- Negotiate contracts and close sales to meet or exceed targets.

- Collaborate with the marketing and technical teams to align sales strategies with company goals.

- Track and report on sales activities, opportunities, and progress.

- Stay informed about industry trends, competitive landscape, and emerging technologies.

Qualifications:

- Bachelor's degree in Business, Marketing, IT, or a related field.

- 2+ years of experience in business development or sales, preferably in the IT industry.

- Proven track record of achieving sales targets and driving revenue growth.

- Strong knowledge of IT solutions and services.

- Excellent communication, negotiation, and presentation skills.

- Proficiency in using CRM software and sales tools.

- Ability to work independently and as part of a team.

- Strong organizational and time management skills.

Preferred Skills:

- Experience with digital marketing and lead generation techniques.

- Familiarity with data analytics and reporting.

- Knowledge of industry-specific sales strategies.

Why Join Us:

- Opportunity to work with a dynamic and innovative team.

- Competitive salary and benefits package.

- Professional development and growth opportunities.

- Engaging and collaborative work environment.

Codebrahma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a talented specialist to help design and implement a cutting-edge automation and tracking ecosystem using GoHighlevel software, integrated with the powerful PhoneBurner power dialer. This short-term project comes with the potential for future opportunities and offers flexible working hours, making it perfect for a dynamic and skilled individual looking to make a significant impact.

Project Overview:

Part 1 - Design Phase:

• Grasp our vision for the ultimate automation ecosystem.
• Craft a comprehensive plan to maximize GoHighlevel's capabilities.
• Seamlessly integrate PhoneBurner power dialer using meaningful webhooks.
• Provide expert insights on GoHighlevel’s limitations and capabilities.
• Share best practices for automating follow-ups, appointment scheduling, and lead/task assignments.
• Outline key metrics and effective monitoring strategies.

Part 2 - Implementation Phase:

• Bring the approved design plan to life.
• Set up and configure GoHighlevel and PhoneBurner integration.
• Implement automation workflows and reminders for agents.
• Ensure smooth lead and task assignments to team members.
• Configure robust tracking and reporting of key metrics.
• Deliver comprehensive training and documentation for ongoing management.

Requirements:

• GoHighlevel software certification.
• Experience with PhoneBurner or similar power dialers.
• Strong understanding of automation and CRM integration.
• Ability to design and implement complex workflows.
• Excellent communication skills to explain GoHighlevel’s capabilities and limitations.
• Experience in setting up webhooks for integrations.

Complete this form to apply:

https://docs.google.com/forms/d/e/1FAIpQLSdOYq1xLowhrkqBaXaDEb2y8Cb5r4m2uZd76ky94uXJXG9xHA/viewform

Role – Business Development Executive (F/M/X)

Experience – 3+ Years

Position - Work from Office

About Us

Join a team that wants to make the impossible possible

• We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
• Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
• We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
• As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
• Joining Vitec means becoming a member of the family and making the impossible possible every day.

About You

As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!

What do you need to bring?

• 3+ years of proven experience in the business development area.
• Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
• Strong knowledge of bidding platforms like Upwork and Fiverr.
• Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
• Strong communication and interpersonal skills for building meaningful relationships with clients.
• Strong customer service and sales skills for generating leads.
• Advanced presentation and persuasive skills.
• Advanced decision-making and problem-solving skills.
• Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
• Sharing knowledge with others and helping others to grow is a matter of course for you.
• Very good English skills in written and spoken.

A day in the life of our Business Development Executive

• Attracting new clients by innovating and overseeing the sales process for the business.
• Working with management to identify and manage company risks that might prevent growth.
• Identifying and researching opportunities that come up in new and existing markets.
• Preparing and delivering pitches and presentations to potential new clients.
• Communicating with clients to understand their needs and offer solutions to their problems.
• Building high-level technical concepts together with the team to create meaningful proposals.
• Creating positive, long-lasting relationships with current and potential clients.
• Ensuring excellent customer service through regular client follow-up
• Translating proposals into ready-to-sign contracts
• Owning the sales lifecycle from prospecting to implementation
• Managing virtual and in-person sales meetings

About the role:

· Monitor relationships with existing customers through CRM systems

· Ensure the CRM system provides an effective sales funnel

· Develop and implement marketing techniques that will drive new customers

· Plan and manage Welcome Email, calls, escalations, handover/possession etc

· Suggest new methods to address customers’ needs

· Track marketing metrics and trends, like conversion rates

· Assist with organizing promotional events to reach prospective customers

Qualifications:

· Technical expertise with CRM and analytical systems

· Strong communication skills along with a customer-oriented attitude

· Graduate, MBA or PG in relevant field with 2-5 years of experience

Position Overview:

We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.

Key Responsibilities:

Prospecting and Lead Generation:

• Conduct comprehensive market research to identify potential clients and target industries.
• Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
• Develop and implement lead generation strategies to attract and engage potential clients.
• Monitor and analyze lead generation campaigns to optimize performance and effectiveness.

Client Consultation and Needs Analysis:

• Engage with potential clients to understand their business needs and challenges.
• Conduct detailed needs analysis to identify opportunities for the company’s products or services.
• Tailor solutions to meet the specific needs and requirements of each potential client.
• Provide insights and recommendations based on client consultations.

Sales Presentations and Pitching:

• Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
• Present product/service features and benefits to potential clients through virtual meetings and calls.
• Highlight unique selling points and value propositions to differentiate from competitors.
• Use storytelling and persuasive techniques to engage and convince potential clients.

Relationship Management:

• Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
• Serve as a point of contact for client inquiries and provide exceptional customer service.
• Identify opportunities for upselling and cross-selling additional products or services.

Qualifications:

• Strong knowledge of CRM software and lead generation tools.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote work environment.
• Strong analytical and problem-solving skills.
• High level of attention to detail and organizational skills.
• Familiarity with digital marketing techniques and social media platforms is a plus.

Skills:

• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to multitask and handle multiple lead generation campaigns simultaneously.
• Strong interpersonal skills with the ability to build relationships and network.
• Self-motivated with a proactive approach to identifying opportunities.

Benefits:

• Competitive salary and performance-based Incentives.
• Opportunities for professional development and career growth.
• Access to company-sponsored training and resources.