Lead Gen & Sales Executive (Saas)

Key Responsibilities:

Act as the first point of contact for all IT service requests via phone, email, or ticketing system.

Log, categorize, and prioritize incidents and service requests.

Assign and track support tickets to appropriate IT engineers or teams.

Follow up on open tickets to ensure timely resolution and user satisfaction.

Maintain communication with users regarding ticket progress and resolution.

Escalate unresolved issues to higher-level support or relevant departments.

Prepare and share regular reports on ticket status, resolution times, and performance metrics.

Assist in onboarding/offboarding processes by coordinating with the HR and IT teams.

Maintain and update documentation and standard operating procedures (SOPs).

Support audits by ensuring proper ticket records and documentation.

The AI Trainer will be responsible for delivering engaging and practical training sessions on Artificial Intelligence to students of the School of Innovation. The role includes designing content, conducting hands-on sessions, mentoring students on real-world AI projects, and staying updated with AI trends and tools.

Assist in developing and executing marketing strategies to drive brand awareness and customer acquisition

- Collaborate with cross-functional teams to ensure marketing campaigns are aligned with overall business objectives

- Analyze market trends and consumer behavior to identify opportunities for growth

- Manage and optimize digital marketing channels, including social media, email, and paid advertising

- Monitor and report on key performance metrics to track the success of marketing campaigns

- Stay up-to-date on industry trends and best practices to continuously improve marketing efforts

Job Description for Business Development

We are seeking an experienced and dynamic Business Development to join our team in the Furniture/Fixture Retail Industry. The ideal candidate will have 3 to 4 years of relevant experience and a proven track record in sales and business development. This role will focus on identifying new business opportunities, building relationships with key stakeholders, and driving revenue growth.

Key Responsibilities:

• Identify and target potential clients within the Furniture, Fixture Retail sectors.
• Develop and implement strategies to acquire new business and expand the company’s market presence.
• Create detailed business development plans, set objectives, and track progress against targets.
• Drive sales efforts to meet and exceed revenue goals.
• Prepare and deliver compelling sales presentations and proposals tailored to client needs.
• Negotiate contracts, pricing, and terms with clients to secure profitable deals.
• Build and maintain strong, long-lasting relationships with existing and potential clients.
• Understand client needs and work closely with internal teams to provide tailored solutions.
• Act as the main point of contact for client inquiries, ensuring high levels of client satisfaction.
• Conduct market research to identify industry trends, competitor activities, and emerging opportunities.
• Analyze market data to understand customer needs and preferences, and adapt strategies accordingly.
• Monitor industry developments and suggest innovative ideas to stay ahead of the competition.
• Work closely with the design, production, and operations teams to ensure smooth project execution.
• Collaborate with marketing to develop promotional materials and campaigns that support business development efforts.
• Maintain accurate records of sales activities, client interactions, and business development progress.
• Prepare regular reports and presentations for management, highlighting achievements, challenges, and future strategies.

Key Skills and Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3 to 4 years of experience in Business Development or Sales within the Furniture, Fixture Retail Industry, advertisement industry, event management industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong negotiation, communication, excel and presentation skills.
• Excellent relationship-building abilities with a client-focused approach.
• Ability to work independently and as part of a team, with strong organizational skills.

• Coordination and completion of projects on time within budget and scope. 
• Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project. 
• Prepare reports for clients and internal stakeholders regarding the status of the project. 
• Work on the estimations for a given project. 
• Identify the risks and provide a mitigation plan in a timely manner. 
• Generation of reports, invoices, and billing. 
• People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
  
  

• Overall 8-12 years of experience and at least 4 years of project delivery management experience. 
• Should have worked on SaaS products and have experience in handling a team (at least 10-15). 
• Sound knowledge of SDLC, and quality process with respect to delivery management.
• Experience in Mobile application development and programming knowledge is a plus.
• Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels

Your key responsibilities

• Create and maintain optimal data pipeline architecture. Should have experience in building batch/real-time ETL Data Pipelines. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources
• The individual will be responsible for solution design, integration, data sourcing, transformation, database design and implementation of complex data warehousing solutions.
• Responsible for development, support, maintenance, and implementation of a complex project module
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support.
• complete reporting solutions.
• Preparation of HLD about architecture of the application and high level design.
• Preparation of LLD about job design, job description and in detail information of the jobs.
• Preparation of Unit Test cases and execution of the same.
• Provide technical guidance and mentoring to application development teams throughout all the phases of the software development life cycle

Skills and attributes for success

• Strong experience in SQL. Proficient in writing performant SQL working with large data volumes. Proficiency in writing and debugging complex SQLs.
• Strong experience in database system Microsoft Azure. Experienced in Azure Data Factory.
• Strong in Data Warehousing concepts. Experience with large-scale data warehousing architecture and data modelling.

• Should have enough experience to work on Power Shell Scripting

• Able to guide the team through the development, testing and implementation stages and review the completed work effectively
• Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
• Primary owner of delivery, timelines. Review code was written by other engineers.
• Maintain highest levels of development practices including technical design, solution development, systems configuration, test documentation/execution, issue identification and resolution, writing clean, modular and self-sustaining code, with repeatable quality and predictability
• Must have understanding of business intelligence development in the IT industry
• Outstanding written and verbal communication skills
• Should be adept in SDLC process - requirement analysis, time estimation, design, development, testing and maintenance
• Hands-on experience in installing, configuring, operating, and monitoring CI/CD pipeline tools
• Should be able to orchestrate and automate pipeline
• Good to have : Knowledge of distributed systems such as Hadoop, Hive, Spark

To qualify for the role, you must have

• Bachelor's Degree in Computer Science, Economics, Engineering, IT, Mathematics, or related field preferred
• More than 6 years of experience in ETL development projects
• Proven experience in delivering effective technical ETL strategies
• Microsoft Azure project experience
• Technologies: ETL- ADF, SQL, Azure components (must-have), Python (nice to have)

Ideally, you’ll also have

 Responsibilities for Content Writer

• Research and analyze top SEO content topics 
• QC content to ensure it is free of grammatical or factual errors and follows all brand editorial guidelines for consistency.
• Research and write long-form content on various relevant topics
• Publish content on various platforms and analyze traffic performance
• Research and evaluate competitor marketing with a focus on content
• Write attractive Blogs, Articles and Comments.
• Plan and execute various SEO tasks

We are looking for a Flutter mobile application developer who possesses a passion for pushing mobile technologies to the limits. Our ideal candidate is a great Flutter developer who is proficient with iOS / Android / Flutter and its ecosystem.

Responsibilities

• Solid understanding of Flutter, Dart, Flutter animations
• Build mobile applications using Flutter for hybrid, Android and iOS platforms
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Strong understanding of design patterns over and above MVP, MVVM, and MVC
• Knowledge of Location Services, Maps, and other common Android/iOS libraries
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements

• BS/MS degree in Computer Science, Engineering or a related subject
• At least 3 years of relevant Flutter development experience.
• Must have built at least two Android and/or iOS apps with Flutter from scratch
• Experience with Android SDK
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.