IT Sales - USA

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree

preferred).

● 2+ years of proven experience in social media management within a client-based agency or

related environment.

● Demonstrated success in devising and executing impactful social media strategies for a

variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both

internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best

practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

Job Description:

• Build and maintain .NET applications using C#, ASP.NET, MVC, and SQL Server
• 3+ hands on exp in .NET
• Hands on exp in Angular 14+v
• Support other developers and stakeholders in identifying, troubleshooting, and resolving software issues.
• Participate in software solution design and architecture.
• Create clean, efficient, and well-documented code following coding standards.
• Ensure code quality through unit testing and automated testing frameworks
• Support with technical assistance and serve as an application specialist.
• Utilize Microsoft's .NET infrastructure to develop software solutions that satisfy client's needs.
• Coordinate with coworkers to facilitate the creation of significant, complex developments, as required.
• Reformulate old code to guarantee compliance with specified requirements.
• Ensure that the outputs are visually appealing, user-friendly, and entertaining.
• Leveraging client input to guide the construction of the following versions of each development.
• Ability to convert application storyboards and use cases into working apps.
• Determine bottlenecks and defects, then design strategies to mitigate and fix these issues.
• Create and maintain proper documentation throughout the software development phase.
• Manage the defect tracking system, including the resolution of any mistakes and the updating of the system.

✡️ TECHNICAL VOICE SERVICE

➡️24*7 rotational shifts

➡️5 days working, 2 rotational week-offs

✡️ Job summary- Customer service related to technical troubleshooting of HP systems

✡️ *Eligibility criteria- HSC/Graduate with minimum 6 months international experience is Mandorty

➡️Comms skill - C2 or C1

➡️ Rounds of interview- HR round - Amcat - Floor ops

➡️CTC - 30k in hand (on basis of profile)

• Strong Senior UI/UX Product Designer profile – IC Role in B2C Mobile Apps
• Mandatory (Experience 1): 4+ YOE as a Product Designer, UI/UX Designer, or Mobile App Designer with strong IC ownership in tech/startup environments
• Mandatory (Experience 2): Strong experience as a Fullstack Product Designer (UI + UX) for Mobile Apps (especially Android)
• Mandatory (Core Skill 1): Must be highly proficient in Figma - able to create wireframes, user flows, high-fidelity mockups, and micro-interactions from scratch
• Mandatory (Portfolio): Strong UI/UX portfolio of B2C Mobile Apps; Portfolio should reflect strong UI, Interaction, Visual Design skills (UI Heavy portfolio) (preferably launcher/utility/feed-driven apps)
• Mandatory (Company): B2C product companies
• Mandatory (Exclusion): Payment gateway companies

Preferred Companies

B2C Product Companies List: Ultrahuman, boAt, Noise, Fire-Boltt, Mamaearth, Nykaa, Purplle, SUGAR Cosmetics, mCaffeine, CRED, Paytm, PhonePe, Amazon India, Flipkart, Meesho, Tata 1mg, Practo, PharmEasy, HealthifyMe, Cult.fit, Groww, Zerodha, Upstox, Dream11, MPL (Mobile Premier League), WinZO, Ather Energy, Wakefit, SleepyCat, Urban Company, ShareChat, Moj, Dailyhunt, Koo, Chingari, Josh (VerSe Innovation), BYJU’S, Unacademy, Vedantu, Cuemath, Embibe

Key Responsibilities:

• Data Collection and Preparation:
• Gathering data from various sources (databases, APIs, files).
• Cleaning and preprocessing data (handling missing values, outliers, inconsistencies).
• Transforming data into a suitable format for analysis.
• Data Analysis:
• Performing exploratory data analysis (EDA) to identify patterns and trends.
• Applying statistical techniques and machine learning algorithms.
• Creating data visualizations (charts, graphs) to communicate findings.
• Model Development and Evaluation:
• Assisting in the development and training of machine learning models.
• Evaluating model performance using appropriate metrics.
• Contributing to model tuning and optimization.

We are looking for a Rust Developer to join our cutting-edge development team as it grows. The candidate must be comfortable working in an agile environment and can take the lead when necessary.

Responsibilities:

• Responsible for developing the product as per the product specification defined by the product managers
• Responsible for performing research on the best methods of implementing the requirements
• Author and curate technical documentation to support delivery, maintenance, and adoption
• Work with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise governance strategies to optimise the overall performance
• Design and develop automated deployment and maintenance mechanisms
• Solving development challenges and making architectural decisions by understanding the larger picture of the project goals
• Expanding your existing skill set, and picking up on various rust-dependent frameworks
• Confidently communicating and collaborating with your fellow developers in an office set-up.

Requirements:

• Must have experience in Rust programming language
• Have excellent knowledge of different data structures and algorithms
• Working knowledge of any other programming language Python, Java, or JavaScript is good to have
• Experience with, or understanding of, Kafka or Redis, Cloud infrastructure services, and Docker is an added advantage
• Experience with SQL or NoSQL databases, MySQL, MongoDB, Elasticsearch, etc.
• Experience in Backend and APIs development
• Experience in analysing and optimising the platform's performance

1. Sr. Technical Writer/ Product Documentation Position

Job Description

We’re searching for an experienced technical writer to join our team and help take our client-focused services to new

heights. An ideal candidate, with proven experience Individual to have ability to evaluate and analyze complex

information and document in simple terms.

Skills and Qualifications

 Bachelor’s degree in B.E/ B.Tech/ BCA.

 6-7 years industry experience as an effective technical writer

 Proven ability to quickly learn and understand complex topics.

 Previous experience writing documentation and procedural materials for multiple audiences. Must have

experience in MSTP standards.

 Have experience in developing User guides, Troubleshooting or FAQ guides, Design guides and API

technical reference guides.

 Superior written and verbal communication skills, with a keen eye for detail.

 Experience working with engineering to improve user experience: design, UI, and help refine content and

create visuals and diagrams for technical support content.

 Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

 Firm understanding of the Document development life cycle (DDLC)

 Good to have Certification through the Society for Technical Communicators (STC)

 Experience in using Tech writing tools like Robohelp, (preferred), FrameMaker, Madcap Flare, Mulesoft,

Design Center or other Contemporary tools to create documentation.

 Good to have experience in understanding and writing API documentation in specialized tools like

Swagger (Open API 3.0) or Postman for SOAP & REST APIs.

Objectives:

 Develop comprehensive documentation that meets organizational standards.

 Obtain a deep understanding of products and services to translate complex product information into simple,

polished, and engaging content.

 Write user-friendly content that meets the needs of the target audience, turning insights language that sets

our users up for success.

 Ability to improve search results using SEO techniques in Technical writing.

 Evaluate current content and develop innovative approaches for improvement.

 Research, outline, write and edit content, working closely across product portfolios and solutions to

understand requirements.

 Independently gather information from subject matter experts to develop, organize, and write procedure

manuals, technical specifications, and process documentation.

 Work with development and support leads to identify all documentation repositories, revise and edit, and

determine the best solution for data compilation and centralized storage.

 Research, create, and maintain information architecture templates that uphold organizational and legal

standards, and allow for easy data migration.

 Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice

across all documentation.

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia