Business Developer

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

Role : Oracle ERP consultant

Experience: 4-8 years

Involves L3 support and Development activities.

Good at Work Order Management, Item/Bill of materials, Quality Assurance, Order Management

About Us:

Atica is the fastest-growing hotel revenue success solution provider in the USA. With clients across the USA & across major brands (Marriott, Hilton, IHG, Hyatt, Choice, Wyndham, Best Western, Sonesta, G6, etc.), Atica has proven expertise in working with hotels helping them grow their annual revenues and stay competitive in a hyper-competitive market. Specifically, Atica offers three major services: sales management, revenue management, and digital channel management. Atica has clients across all major markets including: New York City, Los Angeles, Miami, Atlanta, Dallas, Orlando, St Petersburg, Chicago, Houston, and many more.

Atica is headquartered in Pune and is funded by top investors in India. 

Company Website: www.aticaglobal.com

Please find below the details:

1. Designation                - International Sales Associate
2. Job Location               - Yerwada, Pune
3. Work mode                - Work from office
4. Experience required - Freshers to 1 year
5. Work timings             - US Shift (Monday to Friday)
6. Notice Period             - Immediate  

What you will do?

1. Provide sales support for multi-branded hotels in the USA, develop and execute a sales action plan to meet or exceed revenue goals

2. Activate new accounts in the local market and increase market share from existing accounts

3. Develop and nurture a sales pipeline utilizing CRM to manage accounts and shorten the sales cycle

4. Making sure that the hotel ownership is profitable and finding new ways to add value to each hotel you're responsible for

5. Lead bi-weekly sales strategy calls with each of your designated hotels

6. Collaborate with the sales team to achieve sales targets and contribute to overall team success.

7. Support the development of sales strategies and contribute ideas for improving sales processes.

What makes you a great fit? 

1. Available to work from Pune office (from Monday to Friday) and shift timing will be 6 PM to 4 AM.

2. Self-driven, goal-oriented, and able to work independently with a high level of initiative. Also, manage time effectively, and prioritize tasks to achieve sales goals.

3. Strong communication and interpersonal skills with a knack for building rapport over the phone.

4. Excellent written communication skills general correspondence, proposals, reports

5. Bachelor’s degree or relevant work experience in hotel industry

6. Strong ability to leverage technology and CRM to shorten the sales cycle

7. Collaborative team player eager to contribute and learn from others

8. Excellent organizational skills and attention to detail, especially in maintaining accurate sales records.

Why work with us?

1. We're more than just a workplace – As working with us means you'll have the chance to learn, grow, and lead which helps to shape your career trajectory while making a mark on the industry. 

2. Everyone at ATICA is passion-driven and lets their work speak for itself.

3.Collaborative and supportive work environment.

1. Research for incomplete information in our database from search engine.

2. Enter specific and right data into our databases.

3. Keep information confidential.

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

Roles & Responsibilities:

Key Responsibilities

• This role will be responsible for driving sales through e-commerce platforms & offline partnerships for the categories
• The person would be the business owner for all the categories at HeSpoke. The role entails leveraging know how of internal and external variables to deliver sales and outreach of categories. The role entails forecasting, monitoring, understanding and reporting on the category. The role also requires the incumbent to drive strategic projects and promotions to achieve business objectives.

Driving Sales:

• Responsible for top-line revenue goals within the established investment budget to achieve P&L goals
• Responsible for developing, implementing, managing and reporting on plans to improve site metrics by increasing conversion, AOV, and other KPIs
• Manage website content to align with monthly promotions, seasonal promotions and overall marketing strategy

Monitoring Brand performance:

• Negotiate budgets, set goals, monitor and report on performance
• Secure Margins in line with overall guidance
• Plan and execute brand campaigns across various platforms and take corrective actions to stay on course of the plan
• Meet the plan for recognition and awareness of accountable brands
• Report performance against key metrics in approved formats

Sourcing:

• Overlooking the cost of production, materials & trims required. Planning and sourcing the requirements for the product categories.
• Sourcing knowledge of relevant supplier base to on-board materials at right price
• Create and manage supplier relations to develop long term, reliable & sustainable business
• Builds a strong supplier/vendor base that would stay relevant at every stage of business

Improve customer experience and retention:

• Develop processes and procedures to drive customer retention
• Drive banner revenue through list growth, segmentation and increased efficiency.
• Analyse user experience across channels and touch points through web analytics and determine potential improvements

What to expect:

1. Flexible working hours.

2. Hockey stick growth as the brand scales.

3. ESOPs.

4. Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.
   
   
   Office Location: Less than a mile from Forum Mall, Koramangala

Job Description -

We are looking to hire an experienced Magento Developer to build and maintain eCommerce websites for our clients.

Role Responsibilities:

●▪Meeting with the design team to discuss the needs of the company

●▪Building and configuring Magento 2x eCommerce websites

●▪Coding of the Magento templates

●▪Developing Magento modules in PHP using best practices

●▪Designing themes and interfaces

●▪Setting performance tasks and goals

●▪Troubleshooting integration issues

●▪Updating website features and security patches

Technical & Professional Requirements:

●▪Bachelor’s degree in Computer Science or related field

●▪Experienced in Magento (eCommerce CMS) 1-3 years (Familiar with Zend Framework)

●▪Experience with Magento modules and has customized the same

●▪Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL

●▪Experience with complete eCommerce lifecycle development

●▪Understanding of modern UI/UX trends

●▪Should be capable of integrating open source scripts and tools

●▪Experience with software development tools like Jira,git,selenium

Strong attention to detail

●▪Ability to project-manage and work to strict deadlines

●▪Ability to work in a team environment

Service Line/Domain: Information Technology.

• Good rate of pay .  Developers have a higher starting wage bracket all around the world.
• The skills are transferable .  The skills you acquire will never be out of use.
• Work anywhere .  As a developer you aren’t limited to a particular region or country as 1’s and 0’s are understood everywhere.
• Comfortable Working Environment .  Wherever you go, you’ll have an air conditioned office, fast internet and a powerful laptop. What more does a man need?
• Constant learning  curve .  You will only get better with passing time as you will be in sync with the technological changes.
• You can be as creative as you want . Each day you create something from nothing. The only thing that  limits you will be your imagination.
• Maternity/paternity leave. Pursue career goals while growing your family.
• Professional development.   Get opportunities for professional development, to master new skills and to grow into other roles.

Responsibilities 

• Convert wireframes into rich interactive prototypes. 
• Work with backend development team to integrate front end code. 
• Understand business requirements and convert into functional specifications. 
• Participate in architecture and technical level discussions and takes initiative. 
• Passion for web design and eager to learn and implement the latest trends.
• A focus on delivering high-quality code through strong testing practices
• Working on Information architecture and Designing wireframes and prototypes.

Skills Required:

• 4+ years of commercial-grade web/front-end development experience.
• Strong experience in JavaScript, ideally ES6 or ES7, Node.js, building Single Page Web Applications with modern frameworks (Angular or AngularJS, React, Vue).
• 2+ years hands on experience with frameworks like react/relay/Redux/node.
• 2+ years with JS build tools like grunt,webpack,gulp etc.
• Knowledge in ES6, Webpack is a plus.
• Experience in creating web applications with delightful user experience.
• Experience working with REST APIs.
• Experience in TDD, Writing Clean & Readable code.
• Experience in Version control - Git.
• Awareness of cross-browser compatibility issues and client-side performance considerations 
• Experience in creating responsive pages and cross-browser support.
• Ability to clearly communicate thoughts and ideas by rapid prototyping.
• Debugging skills, familiar with debugging tools of all major browsers.

Nice to Have:

• Prior experience in Fintech Startups
• Knowledge of Node.js, Express js, AWS (EC2, S3, Elasticsearch)
• Knowledge and working experience with MongoDB, NOSQL

Job Description for SDET (Test Automation - Selenium-Java)

As a SDET you will work closely with development teams, project managers, business analysts and manual testers across different projects.

Employment Type – Full Time - Permanent

About us

Founded in 2015 in Pune, vTEST (www.vtestcorp.com) is an independent software testing services firm based out of Pune, India and registered in Delaware, US. vTEST works with clients across the globe and employs Manual and Automation Testers to implement best testing practices for all types of testing. Our testers work from vTEST offices in Pune OR from our client offices across India and international locations.

Once here you will?

Some of the things that you can look forward to doing once you are here are:

1. Be part of Agile rituals like Feature elaboration/Estimation, daily stand-ups, release planning, Iteration Planning Meeting, Retrospective, Showcase, etc

2. Conduct detailed automation tests for each application being released and produce comprehensive reports.

3. Research new tools, methods and keep yourself up to date with the latest trends in test automation arena.

4. Own the test automation tasks for multiple projects simultaneously.

5. Recommend and implement test strategies that ensure best delivery to client.

6. Highlight risks for testing delivery to project manager, business stake holders.

What does vTEST offer you?

vTEST is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. We work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. Perks include

While some organisations offer you perks and benefits, we offer you the ‘vTEST Experience.’ An experience that gives you the opportunity to learn, innovate and have loads of fun.

As we aspire to be an organisation where every meet-up that happens in Pune happens at vTEST. ng partner

We organise series of technology events, hackathons, workshops and tech meet-ups to give our wiz kids the opportunity to interact with industry leaders and to also spread and rely on the expertise we possess.

We do everything we can to make life here as easy as possible and do our best to take people's personal situations into account. Some of our key perks reflect our culture at vTEST:

Technology: A company that promotes technology evangelism. Our constant endeavor is to continue to challenge our technology landscape and to pioneer the use and implement some of the coolest available technologies in the world.

Learning & development: At vTEST, we believe in continuous learning and upgrading skills to have our testomaniacs at par with latest industry standards. All testomaniacs are encouraged to identify trainings, courses, sessions and conferences that they would like to attend. We sponsor INR 5000 per annum for each testomaniac to attend trainings, seminar, and conferences on prior approval from Team Lead and HR.

Industry Connects: We provide a lot of opportunities for our employees to interact, learn and collaborate with thought leaders and evangelists in the industry through many connects, meet-ups and workshops that we conduct in our organisation. We also encourage our folks to publish papers, present at various conferences and even write books and are open to provide all kinds of support required in such endeavors.

Thank God It’s Friday (TGIF): Each testomaniac is required to speak on tools, technology, domain on alternate Fridays as a part of our TGIF Series. We love to share what we know and TGIF is the best platform where we have all our testomaniacs connected and participate for the next generation of testing.

Choose your own work days and work hours: We work for 9 hours per day typically from 10am to 7.00pm IST Monday to Friday. However, you are free to decide your own working hours and sometime working days too like Tuesday to Saturday, Sunday to Thursday. For testomaniacs working out from client office, they are required to follow the workdays, timings and holiday calendar as per client location.

Sabbaticals: We promote leaves for a purpose. Employees can take an unpaid sabbatical for a maximum of 3 months, to set up their own business or for higher education.

Relevant experience - Minimum qualifications:

 Total IT Experience: 3 to 7 years

 Education: MCA or BCA or any Computer Degree.

 Good experience in manual testing of at least 1 of web applications, clientserver applications, mobile apps

 At least 2 year experience with test automation using any tool like Selenium WebDriver with Java

 Good understanding of operating system concepts, databases, system architecture and performance testing concepts

 Good understanding of SDLC, STLC and different project methodologies

 Good understanding of test plan, test cases writing/reviewing, effort estimations & test strategy

 Strong analytical skills with excellent troubleshooting approach

 Good verbal and written communication in English

 Excellent documentation skills and able to explain application workflow, system design, defects and functionality in clear and concise manner

 Able to work independently and multi-tasking

Preferred qualifications:

 Managerial or Lead experience is not desired as this is an individual contributor role.

 Experience with any scripting language is a plus.

 Any testing certification such as ISTQB, CMMi standards, Agile and Scrum knowledge.