Inside Sales Specialist

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
• 
  

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Designation: Campus Admin Officer

Department: Admin

Location: Mahape, Navi Mumbai

Experience Required: Min 1.5 – 2 years

Employment Type: Full-Time

Working Days & Timings

·     It is a 6-day working week. 

Office timings:

·     Admin role: 8:00 AM to 6:00 PM

Job Summary

We are looking for a reliable and hands-on Campus Admin Officer to manage and maintain the

Electrical, Telecom & IT systems of our 120-employee office in Mahape, Navi Mumbai. The role

involves end-to-end responsibility for identifying and fixing electrical faults, desktops, printers,

intercom systems, LAN connections, and WiFi networks to ensure smooth daily operations with

minimal downtime.

Key Responsibilities

1. Electrical System Maintenance

 Diagnose and resolve electrical faults promptly to minimize downtime.

 Identifying and resolving issues with electrical appliances, office lights, fans, etc.

 Troubleshooting issues related to generators, UPS, power supply cabling, etc.

2. IT Systems Management

 Maintain desktops and laptops for employees.

 Maintain office LAN network and structured cabling.

 Coordinate with vendors for servicing, repairs, and consumables.

 Maintain inventory of IT peripherals and spare equipment.

3. Intercom & Communication Systems

 Maintain and troubleshoot internal intercom systems.

 Coordinate with service vendors for maintenance and repairs.

Required Qualifications & Skills

 1.5 -2 years of hands-on experience in maintaining Electrical & IT systems.

 Ability to communicate in English, Hindi or Marathi

 Basic knowledge of modems, routers, and switches.

 Good communication skills and ability to support non-technical users.

 Ability to work independently and manage day-to-day operations.

Job Summary:

We are seeking a highly experienced Unica Architect with 8+ years of expertise in designing, implementing, and optimizing Unica solutions. The ideal candidate will play a key role in architecting scalable and high-performing Unica-based marketing automation platforms, integrating Unica with enterprise systems, and driving best practices in campaign management, data strategy, and customer engagement.

Key Responsibilities:

Solution Architecture & Design:

·      Design and develop end-to-end Unica Campaign, Unica Interact, Unica Journey, and Unica Plan solutions.

·      Define best practices for campaign orchestration, segmentation, and personalization using Unica.

·      Architect scalable Unica environments ensuring high performance, reliability, and security.

·      Collaborate with business stakeholders, marketing teams, and IT teams to understand requirements and translate them into Unica-based solutions.

·      Architect scalable Unica environments ensuring high performance, reliability, and security.

Integration & Data Strategy:

·      Design seamless integration between Unica and CRM, data warehouses, digital platforms, and real-time decision systems.

·      Optimize ETL processes, audience segmentation strategies, and data flows for effective campaign execution.

·      Ensure proper data governance, compliance (GDPR, CCPA), and security policies within Unica solutions.

Unica Administration & Performance Optimization:

·      Lead the installation, configuration, and maintenance of Unica applications.

·      Optimize system performance, troubleshoot issues, and ensure high availability.

·      Manage application upgrades, patches, and environment migrations for Unica platforms.

·      Maintain the overall Unica system and perform regular housekeeping in an automated way.

·      Ensure all the integrated surrounding systems are functioning as expected.

·      Collaborating with relevant stakeholders from the client side to maintain the environment's stability.

·      Configuring notification facilities to the relevant stakeholders to make them aware of any system/functional failure that happens.

Campaign Strategy & Execution Support:

·      Guide campaign teams in setting up and executing complex multi-channel marketing campaigns.

·      Define audience segmentation models, personalization strategies, and A/B testing frameworks.

·      Ensure seamless customer journey automation and omnichannel engagement.

Leadership & Stakeholder Management:

·      Act as the subject matter expert (SME) and advisor for Unica implementations.

·      Mentor and train junior Unica developers and campaign specialists.

·      Engage with business leaders, marketing teams, and IT teams to drive Unica adoption and roadmap.

Required Skills & Experience:

·      8+ years of experience in HCL Unica Platform, Campaign, Plan, Interact, Journey, Deliver, Link, and related modules.

·      Deep understanding of campaign management, audience segmentation, and personalization.

·      Expertise in SQL, database design, and ETL processes for Unica.

·      Hands-on experience in Unica upgrades, migrations, and performance tuning.

·      Strong knowledge of REST APIs, SOAP APIs, and integrations with third-party tools (CRM, CDP, Web Analytics).

·      Experience in cloud deployments (AWS, Azure, GCP) for Unica.

·      Experience with data integration tools and techniques (e.g., ETL, APIs, data lakes).

·      Familiarity with web technologies (HTML, CSS, JavaScript) and CMS platforms.

·      Working knowledge of programming languages such as Java, PHP, and Python. Experience in developing, debugging, and maintaining code in these languages is preferred.

·      Experience with scripting languages like Bash, Shell, or PowerShell for automation and system management tasks.

·      Strong understanding of SQL (Structured Query Language) and experience in working with relational databases such as MySQL, PostgreSQL, or similar, and experience in working with stored procedures.

·      Proficiency in Linux operating systems, networking concepts, and server administration tasks.

·      Excellent problem-solving and analytical skills.

·      Strong communication and interpersonal skills.

·      Ability to work independently and as part of a team.

·      Detail-oriented with strong organizational skills.

NNIIT is a leading Ed-tech company committed to revolutionizing education through innovative digital solutions. We strive to empower individuals in the K9 and K12 segments, providing them with tools and resources to excel in the digital age. We are currently seeking a passionate and experienced Business Development Associate to join our dynamic team.

Job Title: Human Resource Director

Salary Range: Up to 10 LPA + Incentives

Location: Hyderabad (On-site)

Overview: As the Human Resource Director for our innovative e-learning platform, you will play a vital role in managing and overseeing all aspects of human resources. Your responsibilities will include developing and executing HR strategies that align with our organizational goals, ensuring a productive, engaging, and inclusive work environment. You will lead a team of HR professionals and collaborate closely with department heads to support our mission of providing high-quality educational services globally.

Key Responsibilities:

• Strategic HR Leadership:

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Drive organizational development efforts to foster a culture of continuous improvement and innovation.

Lead the HR team in setting clear objectives that support the company's mission and vision.

• Talent Acquisition and Management:

Oversee the recruitment and hiring process to attract and retain top talent.

Develop effective strategies for talent retention, career development, and succession planning.

Implement performance management systems to enhance employee productivity and engagement.

• Employee Relations and Compliance:

Serve as a trusted advisor to management on HR-related issues and employee relations matters.

Ensure compliance with labor regulations and employment laws in all operational areas.

Foster a positive work environment through effective communication, conflict resolution, and fair policies.

• Training and Development:

Design and implement training programs that align with employee development needs and business goals.

Support continuous learning and skill development initiatives to enhance employee capabilities.

Evaluate training effectiveness and adjust programs as necessary to optimize outcomes.

• Compensation and Benefits:

Oversee compensation and benefits programs to ensure competitiveness and fairness.

Monitor industry trends and benchmarks to make informed decisions regarding compensation packages.

Manage budgeting and forecasting for HR operations, including payroll and benefits administration.

• HR Systems and Processes:

Implement and optimize HR systems and workflows to streamline operations and enhance efficiency.

Maintain accurate employee records and ensure data privacy and security standards are met.

Utilize HR analytics to drive data-driven decisions and measure HR effectiveness.

Qualifications:

• Proven experience as an HR Director or in a similar senior HR role within the e-learning or tech industry.
• Strong knowledge of HR practices and employment laws.
• Demonstrated leadership skills with the ability to build and manage high-performing teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Strategic mindset with the ability to translate business needs into HR initiatives.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
• HR certification (e.g., SHRM-SCP, SPHR) is a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Opportunities for professional growth and development.

Join us in revolutionizing the e-learning industry by leading our HR efforts to support and empower our talented team. If you are passionate about education and HR leadership, we invite you to apply and make a meaningful impact with us.

 We look forward to hearing from you!

• Seniority Level
• Director
• Industry
• E-Learning ProvidersEducation Administration ProgramsHigher Education
• Employment Type
• Full-time
• Job Functions
• Human ResourcesAdministrativeManagement
• Skills
• 
  
• Budgeting & ForecastingHR AnalyticsSales ManagementCustomer Relationship Management (CRM)Training and Development (HR)Business RequirementsCommunicationNegotiationPayroll AdministrationEmp

A.    Key Activities (Critical activities of the job)

1. Obtain all the necessary approvals / NOCs from respective departments of Municipal Corporation, METRO, regulatory authorities etc.
2. Ensure all requisite No Objection Certificates (NOCs) are in place for necessary approvals within defined timelines.
3. Submit all relevant documents and follow up with the various government / regulatory departments of the stage of approval.
4. Establish, maintain and enhance working relationships across levels within the concerned government agencies / department.
5. Work closely with the Management, Legal and Sales teams to enable closures of the transaction through a structural, legal, and commercial due diligence process.
6. Collaborate with engineers, architects, 3D rendering companies etc. to determine the specifications of the project and implement accordingly.
7. Work towards any internal premise modifications and execute the same. 

Job Description: iOS Developer

• 3+ years of experience in the development of iOS applications.
• Must be well versed with SWIFT & Objective C.
• Expertise in integrating RESTful web services.
• Experience working with storyboard, cocoa-touch and auto layout.
• Hands-on experience in Cloud APIs, push notifications, social media integration, and integration of analytics is an added advantage.
• Experience with automated build and release process (Adhoc release, Final release).
• Has experience in using Maps API, GPS services for iOS applications.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text, Core Location.
• Experience with third-party libraries and APIs like Alamo fire.
• Working knowledge of the general mobile orientation, architecture, trends and emerging technologies.
• Solid understanding of the full mobile application development life cycle.

Behavioural Attributes

• Sound interpersonal and communication skills.
• Open to working and interacting with virtual and international teams.
• Solution Focused - Proactive with continuous improvement mindset.
• Accountable - Ability to demonstrate ownership, both individual and shared, to achieve results.
• Integrity - High integrity team player
• Must have good analytical, debugging and problem-solving skills
• Self-starter with the ability to independently acquire the knowledge required in succeeding in their job.

Location:

Bangalore/Chennai/Pune/Dehradun/Hyderabad/Panchkula/Mohali/Gurugram

Immediate joiners will be preferred.

Notice Period: 30 days or less

Note: Currently we are not hiring freshers

Mobile Programming LLC is an ISO 9001:2008 certified firm, founded in 2008. It is leading-edge technology and IT consulting company focused on delivering the best and most cost-effective solutions to clients. It has developed hundreds of applications on different mobile platforms. It is paralleled with Los Angeles Unified School District, Metropolitan Transportation Authority New York and several other Fortune 500 companies like Novartis and Amgen. It is Headquartered in New York, other U.S. locations include Florida, Los Angeles, Santa Clara, and India. In India, the development centres are Chandigarh (Mohali), Gurugram, Panchkula, Bengaluru, Dehradun, Chennai, Hyderabad and Pune.

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

A section describing benefits and life at your company is a great way to attract talent.
About the Role

1. Architect, build, and maintain excellent React Native applications with clean code.
2. Implement pixel-perfect UI's that match designs.
3. Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
4. Integrate third-party APIs.
   1. Work as part of a small team to build applications.
5. Write unit and integration tests.
6. Release applications to IOS and Google Play stores.
7. Work with native modules when required.
8. Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and designer.
9. Complete two-week sprints and participate in sprint retrospectives and daily standups.
10. Assist with building estimates.
11. Interface with clients via Slack, Zoom, and email.
12. Track your time throughout the day using Toggle.
13. Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
14. Be part of a community of React Native developers who share knowledge and help each other as problems arise

process of managing a business for millions of Indian MSMEs.

The software allows users to create business transactions, share them with their

customers, manage their inventory, keep track of their receivable/payable and manage

end-to-end taxation.

Responsibilities:

• Setup and integrate various APIs
• Dealing with scripts written in different languages (PHP, Node.js, Python, PhantomJS, Ruby)
• Must be an R & D specialist
• Keep up-to-date with advanced concepts
• Adaptable to learn new technologies
• Knowledge on Linux and its commands
• Fast in debugging the code
• Should be a quick learner
• Good at communication

Requirements

• Minimum 3 Years of experience in PHP7
• 1 Year experience in Node.js/Python
• Good work experience in PHP7 
• Strong knowledge in OOPS.
• Proven knowledge on REST and SOAP API integrations 
• Experience in composer installations
• Strong in Javascript and Node.js concepts.
• Good knowledge of MongoDB and MySql
• Knowledge of versioning tools (SVN/GIT)
• Having knowledge on Amazon AWS and Google Cloud Platform is an added advantage
• Having knowledge of elastic search is an added advantage
• Good to have knowledge on p threads