Inside Sales Executive

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in computer science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Experience: 3–7 years

Location: Pune (Baner) / Hybrid

Markets: North America, EU, Australia

Compensation: ₹7–9 LPA (Fixed) + ₹3–5 LPA (Performance Incentives)

About the Role

High-ownership Account Manager role managing international clients across North America, the EU, and Australia

Hands-on Individual Contributor role with a clear path to Account Management Lead

Act as the bridge between clients and internal teams to ensure delivery excellence and client satisfaction

Own client experience, retention, and account growth

What You Will Own

Client Relationship & Customer Success

Own end-to-end relationships for 6–8 client accounts

Act as the primary point of contact

Drive client satisfaction, retention, and long-term engagement

Proactively identify risks, concerns, and growth opportunities

Account Operations & Coordination

Drive follow-ups on proposals, contracts, and legal documentation

Manage invoicing coordination and payment follow-ups

Ensure strong coordination between clients and internal teams (tech, design, marketing)

Client Pulse & Escalation Management

Identify early signals of client dissatisfaction or delivery risks

Escalate proactively and drive resolution with ownership and speed

Reviews & Reporting

Own Quarterly Business Reviews (QBRs)

Prepare and present:

Project status updates

Performance summaries

Insights and recommendations

Ensure clarity, transparency, and trust with clients

Account Growth & Expansion

Identify and drive upsell and cross-sell opportunities

Contribute directly to revenue growth across managed accounts

Team Building (Future Scope)

Hire and manage interns / junior account managers

Contribute to process building and best practices

Grow into a team leadership role

What We Are Looking For

3–7 years in Account Management / Customer Success (IT services / eCommerce / SaaS preferred)

Strong experience working with North American clients

Excellent communication, presentation, and stakeholder management skills

Willingness to work across time zones (late evening/night calls when required)

Strong ownership mindset and problem-solving ability

Ability to manage multiple accounts (6–8 simultaneously)

Assertive, confident, and proactive in client interactions

Nice to Have

Experience in a B2B eCommerce or digital agency environment

Exposure to EU / Australia clients

Experience mentoring or managing junior team members

Growth Opportunity

Path to Account Management Lead / Customer Success Lead

Opportunity to build and lead a team of Account Managers

Direct exposure to global clients and the leadership team

Role Impact

Manage a portfolio of international accounts contributing directly to company revenue

Earn performance incentives linked to account growth and retention

Job Title: Senior Devops Engineer (Full-time)

Location: Mumbai, Onsite

Experience Required: 5+ Years

Required Qualifications

● Experience:

○ 5+ years of hands-on experience as a DevOps Engineer or similar role, with

proven expertise in building and customizing Helm charts from scratch (not just

using pre-existing ones).

○ Demonstrated ability to design and whiteboard DevOps pipelines, including

CI/CD workflows for microservices applications.

○ Experience packaging and deploying applications with stateful dependencies

(e.g., databases, persistent storage) in varied environments: on-prem (air-gapped

and non-air-gapped), single-tenant cloud, multi-tenant cloud, and developer trials.

○ Proficiency in managing deployments in Kubernetes clusters, including offline

installations, upgrades via Helm, and adaptations for client restrictions (e.g., no

additional tools or VMs).

○ Track record of handling client interactions, such as asking probing questions

about infrastructure (e.g., OS versions, storage solutions, network restrictions)

and explaining technical concepts clearly.

● Technical Skills:

○ Strong knowledge of Helm syntax and functionalities (e.g., Go templating, hooks,

subcharts, dependency management).

○ Expertise in containerization with Docker, including image management

(save/load, registries like Harbor or ECR).

○ Familiarity with CI/CD tools such as Jenkins, ArgoCD, GitHub Actions, and

GitOps for automated and manual deployments.

○ Understanding of storage solutions for on-prem and cloud, including object/file

storage (e.g., MinIO, Ceph, NFS, cloud-native like S3/EBS).

○ In-depth knowledge of Kubernetes concepts: StatefulSets, PersistentVolumes,

namespaces, HPA, liveness/readiness probes, network policies, and RBAC.

○ Solid grasp of cloud networking: VPCs (definition, boundaries, virtualization via

SDN, differences from private clouds), bare metal vs. virtual machines

(advantages like resource efficiency, flexibility, and scalability).

○ Ability to work in air-gapped environments, preparing offline artifacts and

ensuring self-contained deployment

At Revv, we are redefining the self-drive experience by offering our customers convenient, flexible, and innovative ways to rent cars. Our mission is to deliver seamless mobility solutions through cutting-edge technology and exceptional customer experiences.

We are looking for a Senior Product Manager to lead the development and execution of our product vision. In this role, you will collaborate with cross-functional teams, analyze market trends, and leverage data-driven insights to build impactful products that enhance the self-drive experience. If you are passionate about solving customer problems, driving product innovation, and scaling products that make a difference, we’d love to hear from you!

As a Senior Product Manager, you will own and drive the product lifecycle from ideation to launch and beyond. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative products that meet customer needs and align with our business goals. This role requires strategic thinking, customer empathy, and a proven ability to execute in a fast-paced environment.

Responsibilities:

• Product Strategy and Roadmap: Define and prioritize the product roadmap in alignment with company objectives and market needs.
• Market Research and Customer Insights: Conduct thorough market research and analyze customer feedback to identify opportunities and gaps.
• Cross-functional Collaboration: Work closely with engineering, design, and business teams to define product requirements and ensure timely delivery.
• Product Development: Lead the product lifecycle from concept to launch, ensuring high-quality deliverables.
• Performance Metrics: Define, monitor, and analyze key performance indicators (KPIs) to measure product success and inform future enhancements.
• Stakeholder Communication: Communicate the product vision, progress, and performance to internal and external stakeholders effectively.
• User-Centric Focus: Advocate for the customer at every stage of the product development process to ensure the best possible user experience.

Requirements:

• Experience: 4-6 years of experience in product management, preferably in [ConsumerTech, Ecommerce or Mobility ].
• Education: Bachelor's degree in [relevant field, e. g., Business, Computer Science, or Engineering]; MBA is a plus.
• Strategic Thinking: Proven ability to define a vision and execute a product strategy to achieve business outcomes.
• Technical Acumen: Solid understanding of technology and the ability to work closely with engineering teams.
• Analytical Skills: Strong data-driven decision-making skills with the ability to translate insights into actionable strategies.
• Leadership: Experience leading cross-functional teams and managing stakeholders at all levels.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Thrives in a fast-paced, agile environment with the ability to manage multiple priorities effectively.

Minimum 2 years of working experience.

Can work on live projects of international clients.

Can handle multiple projects

Error-free coding.

Required Experience, Skills and Qualifications

Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

What you need to have:

• FULL-STACK PHP/MySQL development in CODEIGNITOR FRAMEWORK (LARAVEL, ZEND, CAKE, SYMPHONY frameworks acceptable) using AGILE METHODOLOGY
• Cross-functioning with our product development team wherein you’ll tackle complex tasks and transform them into intuitive, accessible and easy-to-use UIs and API interfaces
• Follow the coding guideline standards to ensure a bug free code as per industry norms
• Complete unit testing of the code before sending it for review
• Participate in the complete agile software delivery cycle, including development, testing, troubleshooting etc.
• Participate in process improvement program to improve the overall quality of the delivery process.
• This role offers good exposure in E-COMMERCE SEGMENT with HIGHLY SCALABLE design solutions
• Min of 3 years of relevant experience in PHP/MySQL using CODEIGNITOR framework development is a must (exposure to LARAVEL, ZEND, CAKE, SYMPHONY framework is acceptable)

• Proven knowledge of PHP/MySQL stack using CODEIGNITOR (preferable) framework for FULL-STACK development
• Responsive Front End Designs with adaptability to various screen sizes
• Scalable Back-End design architecture with DBMS and Caching
• Familiarity with REST web services and RESTful APIs. Knowledge of SOAP would be an added advantage
• UI design principles, patterns, and best practices, preferably MVC, MVVM, MVP
• Good knowledge of MySQL, JS/JQuery for database management
• Proficiency in code versioning tools/Source Code Repositories like GIT, SVN
• Experience with offline storage, threading (AJAX), and performance tuning
• Agile/Scrum methodology using JIRA or any agile tool
• Knowledge of the open-source PHP ecosystem, OOPs and the libraries
• A knack for benchmarking and optimization
• Familiarity with continuous integration

• Self-learner with passion for learning new technologies along with a creative problem-solving approach
• Strong communication skills (verbal & written)
• Should be adaptable to new ideas and have an out of box thinking approach
• Effective interpersonal communication skills in a highly collaborative team environment

• 2-5 years of relevant experience
• B.E/ B. Tech/ M. Tech in Computer Science/ Electronics Communication/ IT engineering
• M.Sc. (Computer Science or IT)/ MCA from a reputable institute
• Good communication in written and spoken English

We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

To ensure success as an iOS developer, you should have a strong working knowledge of iOS Frameworks, be proficient in Objective-C, and be able to work as part of a team. Ultimately, an outstanding iOS developer should be able to create functional, attractive applications that perfectly meet the needs of the user.

iOS Developer Responsibilities:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

iOS Developer Requirements:

• Bachelor’s degree in computer science or software engineering.
• Proven experience of 3 to 5 years as an app developer.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.
• Experience with MAP experiences :   tracking and navigation.
• Payment gateway integration hands on experience is must.
• Experience with Appstore publishing.
• Vehicle tracking application experiences will be an added advantage.

Job Functions / Responsibilities:

• Find technical resolutions on issues or queries related to unknown or new scenarios
• Meet cases resolution SLA"s
• Manage relationships with clients
• Work with cross-functional teams as and when required
• Keep up to date with all eCW products and their enhancements
• Maintain excellent customer satisfaction level
• Other duties as assigned

Requirements: 

• Proficient with relational databases (MySql, MsSql)
• Knowledge / Experience with Java or C++ (OOPs Concepts)
• Experience with Internet Protocols, HTTP / HTTPs
• Default ports for HTTP / FTP / MYSQL etc
• Experience with Web Application Server(s)
• Understanding of 3 -Tier / N-Tier Architecture
• Knowledge of SQL Server 
• Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities: 

• Telephone etiquette
• Fluency in English Communication.
• Ability to balance multiple priorities
• Strong analytical and problem-solving skills