Lead Generation Executive

Job Description: Business Development Associate - Tele Sales

Industry: EdTech

Sector: Retail and B2B

Position: Process Associate

Responsibilities:

1. Cold Calling & Lead Generation

• Conduct outbound cold calls to potential customers within the education sector, including both retail clients and B2B partnerships.
• Identify and qualify leads through initial discussions, focusing on building a pipeline of prospective clients for EdTech products and services.

1. Product Presentation & Sales Pitching

• Present product offerings in a clear and compelling manner, tailored to meet client needs within the education sector.
• Effectively communicate the value proposition of EdTech solutions, addressing client inquiries and objections.

1. Customer Relationship Management

• Maintain regular follow-up with leads to nurture relationships and close sales.
• Utilize CRM tools to manage and document interactions, sales progress, and follow-up schedules.

1. Target Achievement

• Meet and exceed daily, weekly, and monthly sales targets as set by the sales team.
• Collaborate with the sales and marketing team to adjust strategies and ensure goal alignment.

1. Process & Feedback

• Provide input on improving sales processes and customer outreach based on insights gained from direct client interactions.
• Report customer feedback and market trends to help enhance product offerings and sales strategies.

Requirements:

• Prior experience in telesales, particularly in EdTech or related sectors.
• Strong verbal communication and persuasion skills.
• Self-motivated, target-oriented, and resilient under pressure.
• Familiarity with CRM systems and sales tools.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in cold calling and lead generation in B2B and retail contexts.

Title: Technical Analyst - OTM

Experience: 3-9 Years

Work Location: Mohali

Shift Timing: Rotational Shift 24x5

Notice Period: Immediate to 30 days Max

Key Skills: OTM, OBIEE, BI Publisher, Oracle ERP

Job Description:

The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson’s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.

Roles and Responsibilities:

• Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
• Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
• Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
• Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
• Ensures SCO system documentation is complete and maintained.
• Works effectively in a global highly matrixed team environment.

Skills & Experience Required:

• 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
• OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
• Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
• Knowledge of Logistics management principles and processes.
• Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
• Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
• Good knowledge of EDI and any other Middleware systems.
• Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
• Ability to multi-task and work within diverse multi-disciplinary global project teams.
• Detail-oriented with strong problem-solving skills.
• Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
• Knowledge on GTM (Global Trade Management) will be a plus.
• Some travel might be required.

Education

• Bachelor’s degree in computer science, Information Systems, or another related field.

• Must have knowledge in Angular or React frontend and Node JS
• Write reusable, testable, efficient code
• Knowledge of creating front-end applications using HTML5, CSS, and Javascript.
• Candidates should have Knowledge of recent Angular versions and should be comfortable working independently.
• Should have working experience with database modeling, ability to plan DB schema and write queries with ease(MongoDB, MYSQL, Redis)
• Implementation of security and data protection
• Comfortable working with Git/Github
• Ability and willingness to manage multiple projects and tasks.