Sales Manager

We are hiring for Mobile Automation Test Engineer.

Responsibilities

• Design, develop, and maintain automated test scripts using Selenium, Appium, Cucumber, and other testing tools and frameworks.
• Collaborate with developers and quality assurance engineers to identify test cases and prioritize them for automation.
• Execute automated test scripts and analyze test results to identify defects and areas for improvement.
• Maintain and enhance the automation framework to ensure that it meets project needs and remains efficient and effective over time.
• Develop and maintain test plans and test cases to ensure comprehensive test coverage.
• Participate in code reviews and provide feedback on code quality and testability.
• Create and maintain test data and test environments to support automated testing.
• Provide feedback to development teams on software quality and testability.
• Create and maintain documentation for automated testing processes and procedures.
• Create custom automation frameworks to meet the specific needs of the project.
• Design and develop custom libraries and APIs to support automation testing.
• Integrate third-party tools and frameworks as needed to support automation testing.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, or related field.
• 6+ years of experience in IT Services and 3+ years in automation testing.
• Expertise in the programming language Java.
• Should have strong experience in Selenium & Cucumber framework.
• Should have a good amount of experience working with Mobile Application testing using Appium
• Excellent analytical and problem-solving skills.
• Good communication skills and ability to work in a team environment.
• Familiarity with Agile methodologies.
• Ability to prioritize and manage multiple tasks and projects simultaneously.
• Experience with version control systems such as Git.
• Familiarity with Windows and Linux environments

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Software Developer

Roles and Responsibilities

• Apply knowledge set to fetch data from multiple online sources, cleanse it and build APIs on top of it
• Develop a deep understanding of our vast data sources on the web and know exactly how, when, and which data to scrap, parse and store
• We're looking for people who will naturally take ownership of data products and who can bring a project all the way from a fast prototype to production.

Desired Candidate Profile

• At Least 1-2 years of experience
• Strong coding experience in Python (knowledge of Javascripts is a plus)
• Strong knowledge of scraping frameworks in Python (Request, Beautiful Soup)
• Experience with SQL and NoSQL databases
• Knowledge in Version Control tools like GIT.
• Good understanding and hands-on with scheduling and managing tasks with cron.

Nice to have:

• Experience of having worked with elastic search
• Experience with multi-processing, multi-threading, and AWS/Azure is a plus
• Experience with web crawling is a plus
• Deploy server/related components to staging, live environments.
• Experience with cloud environments like AWS,etc as well as cloud solutions like Docker,Lambda, etc
• Experience in DevOps and related practices to improve development lifecycle, continuous delivery with high quality is an advantage.
• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

• Provision Dev Test Prod Infrastructure as code using IaC (Infrastructure as Code)
• Good knowledge on Terraform
• In-depth knowledge of security and IAM / Role Based Access Controls in Azure, management of Azure Application/Network Security Groups, Azure Policy, and Azure Management Groups and Subscriptions.
• Experience with Azure and GCP compute, storage and networking (we can also look for GCP )
• Experience in working with ADLS Gen2, Databricks and Synapse Workspace
• Experience supporting cloud development pipelines using Git, CI/CD tooling, Terraform and other Infrastructure as Code tooling as appropriate
• Configuration Management (e.g. Jenkins, Ansible, Git, etc...)
• General automation including Azure CLI, or Python, PowerShell and Bash scripting
• Experience with Continuous Integration/Continuous Delivery models
• Knowledge of and experience in resolving configuration issues
• Understanding of software and infrastructure architecture
• Experience in Paas, Terraform and AKS
• Monitoring, alerting and logging tools, and build/release processes Understanding of computing technologies across Windows and Linux

Company Name: Bharat Software Solutions

Location: Delhi

Descriptions: There is an opening for a post PHP Developer. The candidate must have a minimum experience of 2 years.

Required Skills:  Core PHP, Jquery, Ajax, HTML, CSS, MYSQL, and Codeigniter.

Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.

Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.

• Building long-term relationships with clients
• Making presentations
• Planning and monitoring content calendars
• Addressing client queries effectively and in a timely manner
• Investigating and determining clients wants and needs
• Planning and implementing digital strategies for clients
• Presenting and training on social media strategies to clients, addressing queries
• Coordinating requirements internally within team
• Analyzing the effectiveness of digital campaigns
• Monitoring insights and analytics
• Setting up a list of KPIs to track for each client
• Preparing and presenting reports on their progress
• Keeping abreast with new trends in digital technology

Desired Candidate Profile

• Minimum 3+ years of working experience as a Digital Account Manager or field related to Client Servicing/Project Management/Customer Service
• 2 years of experience with Social Media and Google Adwords campaigns
• Strong communication skills to communicate requirements and updates with clients and internally with the team, over the phone, email and in-person
• Sense of ownership and pride in your performance and its impact on company’s success
• Ability to think critically and problem-solving skills
• Attention to detail
• Good time-management skills    

The expectation is to set up complete automation of CI/CD pipeline & monitoring and ensure high availability of the pipeline. The automated deployment environment can be on-prem or cloud (virtual instances, containerized and serverless). Complete test automation and ensure Security of Application as well as Infrastructure.

ROLES & RESPONSIBILITIES

Configure Jenkins with load distribution between master/slave Setting up the CI pipeline with Jenkins and Cloud(AWS or Azure) Code Build Static test (Quality & Security) Setting up Dynamic Test configuration with selenium and other tools Setting up Application and Infrastructure scanning for security. Post-deployment security plan including PEN test. Usage of RASP tool. Configure and ensure HA of the pipeline and monitoring Setting up composition analysis in the pipeline Setting up the SCM and Artifacts repository and management for branching, merging and archiving Must work in Agile environment using ALM tool like Jira DESIRED SKILLS

Extensive hands-on Continuous Integration and Continuous Delivery technology experience of .Net, Node, Java and C++ based projects(Web, mobile and Standalone). Experience configuring and managing

• ALM tools like Jira, TFS, etc.
• SCM such as GitHub, GitLab, CodeCommit
• Automation tools such as Terraform, CHEF, or Ansible
• Package repo configuration(Artifactory / Nexus), Package managers like Nuget & Chocholatey
• Database Configuration (sql & nosql), Web/Proxy Setup(IIS, Nginx, Varnish, Apache).

Deep knowledge of multiple monitoring tools and how to mine them for advanced data Prior work with Helm, Postgres, MySQL, Redis, ElasticSearch, microservices, message queues and related technologies Test Automation with Selenium / CuCumber; Setting up of test Simulators. AWS Certified Architect and/or Developer; Associate considered, Professional preferred Proficient in: Bash, Powershell, Groovy, YAML, Python, NodeJS, Web concepts such as REST APIs and Aware of MVC and SPA application design. TTD experience and quality control with Sonarqube or Checkmarx, Tics Tiobe and Coverity Thorough with Linux(Ubuntu, Debian CentOS), Docker(File/compose/volume), Kubernetes cluster setup Expert in Workflow tools: Jenkins(declarative, plugins)/TeamCity and Build Servers configuration Experience with AWS CloudFormation / CDK and delivery automation Ensure end-to-end deployments succeed and resources come up in an automated fashion Good to have ServiceNow configuration experience for collaboration

What you will get:

1. To be a part of the Core-Team 💪
2. A Chunk of ESOPs 🚀
3. Creating High Impact by Solving a Problem at Large (No one in the World has a similar product) 💥
4. High Growth Work Environment ⚙️

What we are looking for:

1. An 'Exceptional Executioner' -> Leader -> Create an Impact & Value 💰
2. Ability to take Ownership of your work
3. Past experience in leading a team

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.