Urgent Opening: Tele Sales Coordinator

Job description

• 2+ years of Experience with Angular

• Experience in React Js.

• Hands-on experience with Rest API.

• Professional, precise communication skills

• Strong expertise with HTML, CSS.

Required Candidate profile

• Good understanding of AJAX and JavaScript Dom manipulation Techniques

• Experience with RESTful services

• Hand on and implements complex Angular/reactjs applications.

Job Description

We are looking for Advance Java developers who want to help us design cutting edge scalable products to meet our rapidly growing business. We are building out a team and looking for multiple levels but you should have at least 4-6 years of programming experience.

Key Responsibilities

         Build high availability and extreme reliable high volume transactional systems.

         Deliver reliable solutions that handle massive data and high traffic.

         Complete ownership of problem-free execution of owned modules and solutions.

         Focus on code optimization, code quality, maintainability etc.

         Team Handling.

Skills required

         MS or BS/B.Tech / MCA in computer science.

         Hands-on experience in Core J2EE or Core Java (collection, multithreading).

         Proficiency in Struts 2.0 & Springs, Hibernate, JDBC, JSP, Servlets , JMS / Radius, Redis , Microservices , 

         Strong working knowledge of Databases – MySQL, OS - Linux.

         Experience and knowledge of open source tools & frameworks, broader cutting edge          technologies around server side development.

         Excellent data structure & algorithm and problem solving skills.

         Customer-focused, react well to changes, work with teams and able to multi-task.

         Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.

         Must be a self-starter who can work well with minimal guidance and in fluid environment.

Note: Must have worked on Payment Gateway Development.

Must be willing to work in a startup fast paced environment.

Joining : Immediate

We are looking for an Affiliate Marketing Manager who is going to manage the company’s affiliate program through all phases, including brainstorming, launch, maintaining, trafficking, marketing, reporting, optimization, and analysis.

He/she is responsible for identifying, evaluating, and recruiting new affiliates to increase program distribution and interfacing with internal marketing and other teams to develop and implement marketing strategies and support affiliate programs.

You’ll be launching, managing, and growing a world-class, global affiliate program that moves the needle for overall business growth and closely ties into the overall marketing strategy.

You will work with the wider digital marketing team and multiple stakeholders across the business to ensure consistent and effective affiliate strategies are developed, agreed and implemented across markets.

As the Affiliate Manager you will:

• Own, develop, and deliver an affiliate sales strategy to drive revenue growth and meet business targets
• Maintaining and developing affiliate marketing programs, recruiting new affiliate partners
• Reviewing affiliate contracts, nurturing relationships with external vendors, affiliates, and partners
• Monitoring affiliate practices; negotiating and evaluating affiliate advertising agreements; maintaining relationships with affiliates and partners
• Performing marketing research on potential affiliate partners
• Monitoring affiliates and enforcing company procedures around affiliate programs
• Regularly monitoring campaign performance
• Compiling and submitting campaign performance reports
• Providing monthly invoices to affiliate partners
• Handling the buying, renegotiation of rates, renewing or canceling media placements and other advertising programs
• Plan and execute the seasonal and general campaign, overall partner outreach, market positioning, and branding across all affiliates
• Manage the relationships with key affiliates, maximizing their promotion
• Manage the affiliate marketing platform (Partner Stack), ensuring adherence to performance and service level KPI's and ensuring full exploitation of platform tools and functionalities
• Provide in-depth reporting, analysis, and insight to relevant stakeholders, highlighting the story behind the actual and forecasted performance
• Creating campaign reports that show progress and return on investment

Required Qualifications:

• At least, 7 years of experience working with affiliate management platforms and networks. Experience with Partner Stack a plus
• Considerable affiliate marketing experience, ideally gained from a high-growth, online or multi-channel business in the American region and a track record of achieving results (meeting lead-gen, CPA, Revenue targets, Conversion KPIs, etc.)
• A strong digital marketing expert with experience developing and managing campaigns in at least one channel discipline (SEM, email, social, content marketing, etc.)
• Able to demonstrate strong analytics skills and experience with digital marketing analytics tools e.g., Google analytics, etc.
• Education – BA in Business, Marketing, Communications or related degree is a must, MBA or equivalent preferred
• Should have previous experience purchasing and negotiating pricing for various media, including email, banner, and Web pop-up advertisements
• Experience with affiliate marketing networks and search engine marketing is a must
• Knowledge in ad-serving technologies, experience in campaign management
• Experience in dealing with and presenting to multiple stakeholders effectively
• Organized with an ability to multi-task, prioritize and work to tight deadlines
• Excellent numeracy and analytical skills with the ability to process large amounts of data and information into concise recommendations and action for the affiliate campaigns

Key Responsibilities:

• Reviewing software requirements and preparing test scenarios.
• Executing tests on software usability.
• Analyzing test results on database impacts, errors or bugs, and usability.
• Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.

Job Requirements:

• A bachelor's degree in computer science or related field.
• Up-to-date knowledge of software test design and testing methodologies.
• Working knowledge of test techniques and compatibility with various software programs.
• Working knowledge of programming.
• Excellent communication and critical thinking skills.
• Good organizational skills and detail-oriented mindset.

• Scheduling of telephone interviews
• Scheduling of complex interview loops often involving up to seven participants in multiple time zones
• Updating in-house recruiting systems
• Liaising with candidates
• Attending management meetings

Requirements:

• Strong knowledge of Microsoft office
• Prior experience of working on high volume recruiting campaigns
• Strong team player
• Above all else, you must be highly organized and possess excellent customer service skills.
• You must be a Problem Solver and able to partner with businesses to arrive at solutions
• Obsessive attention to detail
• Diploma in HR, Business Management, or similar
• Several years prior experience of working in an HR or recruiting function in an administration or coordination capacity
• Extensive experience using Applicant Tracking Systems
• Experience in supporting full life-cycle recruiting function within a corporate or recruitment agency environment
• Previous experience in a complex matrix organization
• Technology industry experience

Skills Required

• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with nonprofit processes preferred
• Previous experience working in a SCRUM or agile environment preferred

Organizational Alignment

• Reports to the Senior Manager of Business Systems
• Supports full Sales and Sales Operations staff

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.