Inside Sales Associate - B2B Sales

Job Description

Who we are looking for:

A Senior consultant with proven technical and consultative experience, fluent Japanese language proficiency, and expected to be strong in both technical and interpersonal skills. A Senior Consultant must be a proven self-starter with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues. You will actively contribute to improving operational efficiency on projects and internal initiatives. Deliver timely engagements and work closely with Practice Directors to drive training and education, career development, performance development, and collaboration across the team. In line with Optiv’s commitment to quality, you will confirm that work is of the highest quality as per Optiv’s quality standards, by reviewing the work provided by other members.

How you’ll make an impact:

• Comfortably deliver solo-based work or act as "point" for complex projects

• Acts as technical escalation point to assist other consultants

• Lead in creation, development and delivery of custom security solutions

• Lead security and compliance program-related development and implementation efforts

• Design, implement and educate on specific security processes

• Effectively provide knowledge transfer and post-engagement support activities as necessary

• Excellent team communicator

• Mentor less experienced consultants

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations such as ISACA, ISC2 etc.

• Consistently complete administrative project tasks like time and expense entry, status reporting, and project completion reporting

• Support and occasionally lead practice related development efforts including training and awareness, performance development and cyber strategy accelerators

• Act as contributor in Optiv communities for solutions of focus.

Qualifications

• Bachelor's degree and related work experience

• Proven security architecture experience

• Strong knowledge of multiple security concepts and methods such as vulnerability assessments, data classification, privacy assessments, incident response, security policy creation, enterprise security strategies, architectures and governance

• Strong understanding of networking (TCP/IP, OSI model), operating system fundamentals (Windows, UNIX, mainframe), security technologies (firewalls, IDS/IPS, etc.) and application programming/scripting languages (C, Java, Perl, Shell)

• Strong understanding of regulatory requirements and compliance issues affecting clients related to privacy and data protection, such as PCI DSS, GLBA, Basel II, EU Data Protection Directive, International Cross Border, and U.S. State Data Privacy Laws

• Expert knowledge of using Microsoft Office

• Ability to build relationships with and influence other functional areas

• Well-developed negotiation skills

• Ability to build consensus

• Solid business acumen and basic project management expertise.

• Ability to manage multiple tasks in parallel

• Willingness to travel to meet client needs.

Good-to-Have Criteria

• Professional certifications such as CISSP, CISM, CISA, CEH, or equivalent
• Exposure to cloud security platforms (AWS, Azure, GCP)
• Experience in data privacy & cross-border compliance projects
• Advanced skills in automation, scripting, or security orchestration
• Previous consulting experience with global clients
• Participation in professional associations (ISACA, ISC2, etc.)
• 
  

Mandatory Criteria:

• Need candidate having Fluent Japanese language proficiency.
• Need candidate from Cybersecurity companies Only.
• Certifications required by the candidate - (Either from given two) - ISO 27001 or CISSP
• Candidate should have experience in Security architecture & Consulting
• Candidate should have Strong expertise in networking, operating systems (Windows/UNIX/mainframe), firewalls, IDS/IPS
• Candidate should have Knowledge of scripting/programming languages (C, Java, Perl, Shell)
• Candidate should have Hands-on experience in vulnerability assessments, incident response, policy creation, governance
• Candidate should have Strong understanding of regulatory frameworks (PCI DSS, GLBA, Basel II, EU Data Protection, US State Privacy Laws)
• Candidate should have Excellent client-facing and stakeholder management skills
• Candidate should have Ability to mentor, lead projects, and work in diverse teams
• Candidate should be Willing to travel as per business/project requirements

●              Work with application development teams to identify and understand their operational pain points.

●              Document these challenges and define goals to be achieved by the infrastructure team.

●              Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.

●              Rollout tools and processes with heavy focus on automation.

●              Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.

●              Co-own the responsibility with application development teams to ensure the reliability of services.

●              Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services

●              Establish and implement administrative and operational best practices in the application development teams.

●              Find avenues to reduce infrastructure costs and drive optimization in all services.

●              5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)

●              Experience with git, CI / CD, Docker, etc

●              Experience in working with infrastructure as code (Terraform, etc).

●              Strong Linux Shell scripting experience

●              Experience with one of the programming languages like Python, Java, Kotlin, etc.

BUSINESS DEVELOPMENT FOR INTERNATIONAL MARKET

A business development executive or a business development manager is a sales professional who helps an organisation to grow by identifying and developing new business opportunities. Their duties include searching for new clients, finding new potential services to offer, and helping the company expand to new markets.

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Coordinating all communication and discussions with technology partner, semiconductor partner, vendors, and other 3rd party companies
• Coming up with ideas to improve existing products and suggesting the potential new technology adaption to products
• Performing market reaserch, exploring ideas by working closely with various departments and coming up with new innovative features and architectures

What you need to have:

• Experience in consumer-lifestyle companies
• Good understanding of any of the product categories including Hearables (TWS, Neckbank, Headphones), Wearable (Band, Smartwatches), Alexa Speakers/Voice Assistant, Soundbars, and any other consumer electronics products
• Excellent written and oral communication skills
• Strong sense of duty and initiative    

Job Description:

Candidate should have ample of experience in dealing with Civil Engineering Contracts. (Real estate, Infrastructure, civil interior etc.)

 Should be able to handle Tender Documentation
 Should be able to handle Contractual correspondence
 Ready to travel different sites when needed
 Must have worked in a construction company for minimum of 4-5 years as Business Development Manager
 Identifying & networking with prospective clients
 Generating business from existing accounts
 Co-ordination between RO & HO regarding compliance of different company parameters etc.
 To maintain a safe working environment
 To co-ordinate with clients as well as with higher management
 Also to maintain a proper team-spirit & also face different troubleshooting missions
 To interact with consultants & clients on different issues
 Some involvement into planning activities (viz. making of programmes of diff. Activities, ensuring implementation of the same, monitoring of it etc.)
 Developing new business relationships
 Maintaining current business relationships
 Developing marketing strategy and analysis for obtaining new business
 Represent the firm with clients
 Serve as the primary contact with clients
 Coordinate with the project manager and the project leader as to the client’s needs
 Represent the firm at community events, trade shows, conferences, networking event, etc.
 Develop and maintain partnerships within the industry