Abmiro

Job Description

This is a remote position.

About the Company:

Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.

We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.

Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.

Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.

If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!

We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.

Requirements

Responsibilities and Duties:

1. Manage growing support teams
2. Manage inbound calls, chats, ticketing system and emails.
3. Taking ownership of tickets, acknowledging them for confirmation to the customer.
4. Guide Customers with technical or non-technical problems
5. Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
6. Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
7. Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
8. Commitment to documenting knowledge in the form of knowledge base tech notes and articles
9. Act as a liaison between the delivery team, customers and vendors.
10. Proactively work on building process improvements to enhance the customer experience.

Technical Knowledge and Skills:

1. BE degree in Information Technology, Computer Science, BCA, BCS or similar
2. Work experience in technical support, IT support, or as a technical engineer is a plus
3. Aptitude for problem-solving
4. Excellent client-facing/customer service skills
5. Excellent written and verbal communication skills
6. Ability to focus and follow-through to the resolution of issues
7. Ability to diffuse tension and work the issue at hand

Basic knowledge of MySQL, Shell Scripts, etc is a plus

Benefits

What We Provide -

1.  Opportunity to improve & learn new things.
2.  Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
3.  Hell lot of stuff to innovate and learn at the same time
4.  Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
5.  Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.

Location: Pune (Remote)

PS: We're a small team, and your impact is going to be huge!

About the Company:

Abmiro, a fast-growing Software-as-a-Service(SaaS) based product company HQ in Pune, India, is looking for senior tech roles for its product Postree (www.postree.ie). We have an onsite office in Ireland, and we are growing aggressively and looking for talented people who want to make a real difference.

We are building a product that will be used by thousands of businesses and help them overcome their real-world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should take advantage of.

About the Job:

If you live and breathe digital marketing, we want to talk to you. Abmiro is looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels.

We are having our best year yet here in 2023 and looking for talented people who want to make a real difference.

Position: Digital Marketing Manager

Education: Bachelor in Digital Marketing or relevant degree

Experience: 3+ Years

Previous experience in working with the Restaurant Industry is a plus.

What does a Digital Marketing Manager do?  

You should have a firm grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams, and vendors to launch campaigns on time and budget.

Responsibilities  

• Plan and execute all digital marketing, paid advertising, market research, email and social media campaigns.
• Maintaining Facebook, Instagram and Google Ads platforms
• Design, build and maintain our social media presence for the Restaurant / Hospitality Industry.
• Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights.
• Brainstorm new and creative growth strategies.
• Plan, execute, and measure experiments and conversion tests.
• Collaborate with internal teams to create landing pages and optimize the user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

Requirements and skills  

• BE/MS degree in marketing or a related field.
• Proven 3+ years of working experience in digital marketing
• Experience in working with Canva-like design tools
• Demonstrable experience leading and managing SEO/SEM, email, social media and display advertising campaigns
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics etc.)
• Working knowledge of ad-serving tools
• Experience in setting up and optimizing Google Adwords campaigns
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Previous experience working in the restaurant industry is a plus.

What We Provide

• Opportunity to work for Overseas Clients
• Opportunity to improve & learn new things
• Be part of a dynamic young, and friendly team that strives for top quality and fantastic work culture
• Hell lot of stuff to innovate and learn at the same time
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
• Other benefits include Provident Fund, Insurance, personal growth opportunities, technology growth opportunities etc.

PS: We're a small team, and your impact will be huge!

About the Company:

Abmiro Solutions, a fast growing Software-as-a-Service(SaaS) product company in Pune, is looking for senior tech roles for its product Rekart. We are growing aggressively and looking for talented people who want to make a real difference.

We are building a product that will be used by thousands of businesses and help them overcome their real world problems. We are taking you on the entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.

About the Job:

As a Senior Full Stack Developer (PHP Laravel) you will work closely with the Engineering Head, and the rest of the engineering team to build and scale Rekart platform.

This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.

Your primary focus will be the

• Development of server-side logic, building new services and APIs
• Developing core business logic, supporting the maintenance of current APIs, reviewing work
• Improving the performance and reliability of our systems as we rapidly scale our product and organization.
• An effective Senior Software Engineer will be a self-motivated learner; and a highly creative engineer having obsessive attention towards detail and thoroughness.

About the Candidate (You!):

Do you love architecture and building backend platforms? Do you enjoy building a world-class product that has been built with utmost love and that will be used by millions of users? Would you like to be part of a globally scaling SaaS product built out of India?

Must Haves

• You've been building large scale critical web applications professionally for 5+ years
• You are proficient in building RESTful APIs, PHP Laravel and MySQL
• Should have good level knowledge of front-end technologies like Angular(Vue.js or React), Type scripting, HTML5, CSS3, JavaScript/jQuery, Bootstrap
• Professional level expertise OOP, databases(relational and document) and design pattern knowledge
• Strong background in building secure, reliable and efficient SaaS application.
• Familiar with modern engineering practices: Git, Code Reviews, Continuous Integration and Continuous Deployment, Automated Testing, etc
• Good knowledge of AWS, Ubuntu(Any Linux) and Server Management, Shell scripting and Jenkins
• You write understandable, testable code with an eye towards maintainability and experience in TDD (Test Driven Development)
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you.
• You create code by understanding the long-term impact of it in system and not just a patch to make things work.

Nice-to-haves

• Start-up experience, preferably a tech start-up
• Know JavaScript well and have decent experience in the Angular framework
• Experience in Ionic Cordova/Capacitor is a plus
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with mentoring and leading a team of developers
• DevOps experience with Jenkins or similar tools.

Apply if

You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it.

• You take ownership
• Youve an eye for detail
• Youre a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset

Benefits

• Feel good factor / impact driven work- Be part of the journey that is creating an impact on the subscription economy. The work we do has a direct impact on the industry.
• Ownership-driven work- you own problems within the organization and are not an implementer of someone else's idea. You have the ability to design solutions and work with multiple stakeholders to implement them
• Job stability While you build awesome products in a cool and chilled start-up culture, we can assure you of your job stability and healthcare needs.
• Stock Options- We would love every employee to have stock options
• Reporting to - You will report directly to the Head of Engineering

P.S.: We're a young team, and your impact is going to be huge!

About Company :

Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. We are growing aggressively and looking for talented people who want to make a real difference.

Rekart is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meets the needs of any enterprise.

We are trusted by a huge of customers and we are growing. We have offices in Pune and Dublin and looking to expand in newer geographies.

About the job :

Role & Responsibilities:

• Develop new business by prospecting target accounts, qualifying prospects, and closing sales. Take ownership of the entire sales funnel.
• Conduct cold outreach activities across various channels such as calls, emails, and LinkedIn to generate new sales opportunities.
• Conduct discovery calls and product pitches with prospects to understand their needs, use cases, budgets, etc., and align them with Abmiro's product and value proposition.
• Give live demos or conduct face-to-face meetings with the customers and make them understand how our product can enhance their productivity/address their concern areas.
• Follow-up with the customers through our various marketing material and handle the complete relationship till the client signs the contract.
• Provide constant feedback to the technical team for enhancement of the product.
• Update and maintain real time data on the sales pipeline using CRM.
• Keep abreast of Abmiro's solutions and products, and develop deep knowledge of them.
• Build and maintain professional relationships with both potential and existing clients.
• Discover and implement new lead generation strategies specific to the market to supplement inbound lead generation, working closely with the Marketing, Inside Sales, and Partnership teams.

Requirements

• A minimum of 1-2 years of experience in B2B Sales / Business Development in selling technology-based products and services in domestic and/or global markets.
• Demonstrated success in achieving sales quota on a monthly and yearly basis.
• Self-motivated individual seeking a challenging new opportunity with exceptional potential for growth.
• Excellent communication skills, both written and verbal, capable of engaging in conversations with C-level executives.
• Detail-oriented with the ability to clearly articulate ideas.
• A background in Digital Marketing Technology and SaaS is an added advantage.

Benefits

• Constant Learning and Support
• Freedom & Responsibility
• Recognition of hard work & good talent.
• Transparency

PS: We're a small team, and your impact is going to be huge!

About the Company: 

Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree (www.postree.io). We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.

We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.

About The Job   

We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

Responsibilities:  

• Communicate with clients to discuss website requirements and functionality
• Designing and building the website front-end using Wordpress builders
• Creating the website architecture.
• Designing and managing the website back-end including database and servers.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live websites.
• Manage security of the website

Requirements

• Bachelor’s degree in computer science or a similar field.
• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.
• Understanding of security of the servers

Benefits

• Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
• Ownership-driven work - you own problems within the organization and not an implementer of someone else’s idea. You have the ability to design solutions and work with multiple stakeholders to implement them.
• Opportunity to work for Overseas Clients
• Recognition of hard work & good talent.
• Others benefits including Provident Fund, Insurance, personal growth opportunities, technology growth opportunities etc.

PS: We're a small team, and your impact is going to be huge!