Abmiro Solutions Careers

Abmiro Solutions is currently seeking a friendly and highly skilled Customer Success Executive to provide enterprise-level support to our vast international customer base. He/She must be able to provide support via phone, web, email, chat, and other channels as needed.

Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.

If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!

We are having our best year yet here in 2020 and looking for talented people who want to make a real difference.

Position: Customer Success Executive

Education: Graduate

Experience: 0 to 3 Years

Work timing: UK shift - 3:30 pm IST to 1:30 am IST

Responsibilities and Duties:

1. Manage inbound calls, chats, ticketing system and emails.
2. Taking ownership of tickets, acknowledging them for confirmation to the customer.
3. Guide Customers with technical or non-technical problems
4. Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
5. Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
6. Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
7. Commitment to documenting knowledge in the form of knowledge base tech notes and articles
8. Act as a liaison between the delivery team, customers and vendors.
9. Proactively work on building process improvements to enhance customer experience.

Technical Knowledge and Skills:

1. BE degree in Information Technology, Computer Science, BCA, BCS or similar
2. Work experience in technical support, IT support, or as a technical engineer is a plus
3. Aptitude for problem-solving
4. Excellent client-facing/customer service skills
5. Excellent written and verbal communication skills
6. Ability to focus and follow-through to the resolution of issues
7. Ability to diffuse tension and work the issue at hand

1. Basic knowledge of MySQL, Shell Scripts, etc is a plus

What We Provide -

• Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
• Hell lot of stuff to innovate and learn at the same time
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector. 

Location: Pune (Remote until lockdown)

PS: We're a small team, and your impact is going to be huge! 

About the Company:

Abmiro Solutions is looking to fill senior tech roles for its product vertical. Rekart, a fast growing SaaS business in Pune, is still hiring and we currently need a couple of expert Software Engineers. We are growing aggressively and looking for talented people who want to make a real difference.

If building a product that is going to be used by thousands of businesses, or being able to create an impact, taking on the entrepreneurial journey with a vibrant team and a massive market opportunity excites you, this is your calling.

About the Job:

As a Senior Software Engineer (PHP / Laravel) you will work closely with the CTO, and the rest of the engineering team to build and scale Rekart platform.

This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.

Your primary focus will be the –

• Development of server-side logic, building new services and APIs
• Developing core business logic, supporting the maintenance of current APIs, reviewing work
• Improving the performance and reliability of our systems as we rapidly scale our product and organization.

An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.

About the Candidate (You!):

Do you love architecting and building back end platforms? Do you enjoy building a world class product that has been built with utmost love and that will be used by millions of users. Would like to be part of globally scaling SaaS product built out of India?

Must Haves

• You’ve been building large scale critical web applications professionally for 5+ years
• You’re proficient in building RESTful APIs, PHP 7, Laravel, and MySQL
• Professional level expertise OOP, databases(relational and document) and design pattern knowledge
• Strong background in building secure, reliable and efficient SaaS application.
• Familiar with modern engineering practices: Code Reviews, Continuous Integration and Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Nice-to-haves

• Start-up experience, preferably a tech start-up
• Open Source contributor
• Know JavaScript well and have decent experience in Angular framework
• Experience in Ionic Cordova/Capacitor
• You have experience with other programming languages -- e.g. NodeJS, Python, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with mentoring and leading a team of developers

Apply if
You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it.

• You take ownership
• You’ve an eye for detail
• You’re a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset

Benefits

• Feel good factor / impact driven work- Be part of the journey that is creating an impact in subscription economy. The work we do has a direct impact on the industry.
• Ownership driven work- you own problems within the organisation and not an implementer of someone else’s idea. You have the ability to design solutions and work with multiple stakeholders to implement them
• Job stability– While you build awesome products in cool and chilled start-up culture and, we can assure you of your job stability and healthcare needs.
• Stock Options- we would love every employee to have stock options
• Flexible work environment- we are working from home currently but will slowly move to a hybrid set-up with enough flexibility
• Reporting to- You will report directly to the Co-Founders

P.S.: We're a small team, and your impact is going to be huge!

We are looking for a Java developer responsible for building Java applications. This includes mission critical server-client based applications. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.

• Design, build, and maintain efficient, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and automatization
• Work on challenging and mission critical application which is designed for multiple countries and in multiple languages.

Skill

• 1-2years’ experience in a Desktop Application Development environment, with strong focus on User Interfaces

• Familiarity with Java GUI frameworks such as Swing, JavaFX depending on project requirements

• Experience with Core Java ( Java 1.5 and subsequent versions, JUnit test scripts)
• Java Swing experience is must have, JavaFX is good to have.
• Experience with Java Frameworks such Web Services (REST), Hibernate, Swing, JavaFX.
• Experience in Web Development using CSS, HTML, XML, JSON & UI frameworks
• Experience with open source tools such as Maven version control system
• Strong relational database and SQL skills (MySQL)
• Experience with Windows operating system
• Experience with IDEs such as (NetBeans, or Eclipse)
• Point of sales experience preferred
• Excellent oral and written communication skills
• Effective communication and interpersonal skills.
• Application development methodology experience (Agile, Waterfall)
• Ability to quickly learn new technologies.
• Familiar with Code versioning tools using Gitlab, Bitbucket
  
  

Qualification

Bachelor’s degree or Diploma in Computer science or relevant fields

Abmiro Solutions is looking to fill senior tech roles for its product vertical. Rekart, a fast growing SaaS business in Pune, is still hiring and we currently need a couple of strong and experienced developers. We are growing aggressively and looking for talented people who want to make a real difference.

This is a unique opportunity for a driven and insightful engineer to join the leading growth-stage start up in the most meaningful segment of the economy(e-commerce) in the global market. This is a role where careers are made, if you are upto the challenge, and keen to work with world-class teams.

Job Description

We are urgently looking for an Ionic developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of mobile applications.

You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

• Strong architectural knowledge of Front-end technologies languages
• Good working understanding and experience with mobile app development best practices.
• Write well designed, testable, efficient code by using the best software development practices.
• Must have strong experience in JavaScript, Angular JS / Node JS
• Hands-on experience on web technologies (HTML 5, CSS3, Bootstrap, Canvas HTML, JavaScript, jQuery and Angular, Typescript)
• Candidate Should be able to convert HTML app templates into Ionic.
• Mobile/web application development experience using JavaScript frameworks.
• Experience with RESTful services
• 2 years’ of experience with Angular 6,7,8 and Ionic 3,4,5. Experience with PWAs is a plus.
• Experience in Node.js is a plus.
• Knowledge of Test Driven Development (Unit Testing).
• Knowledge of Behaviour Driven Development (UI Testing).
• Experience using unit testing frameworks.
• Experience using E2E test frameworks and runners.
• Continuous Integration (e.g. CircleCI, Travis).

Expectations :

- Ability to work independently with no supervision and with multiple checkpoints with the team

- Creative thinking and ability to fill the gaps

- Challenge practices and establish new patterns

- Ability to work on and expand upon home-grown frameworks

- Ability to formulate actionable problem statements

- Follow guidelines and proactively highlight functional and technical gaps

Job Location - Pune (Currently WFH provided)

Experience- 3-5 years

PS: We're a small team, and your impact is going to be huge!

Abmiro Solutions is looking to fill junior/senior tech roles for its product vertical. Rekart, a fast growing SaaS business in Pune, is still hiring and we currently need a couple of Developers. We are growing agressively and looking for talented people who want to make a real difference.

This is a unique opportunity for a driven and insightful engineer to join the leading growth-stage start up in the most meaningful segment of the economy(e-commerce) in the global market. This is a role where careers are made, if you are upto the challenge, and keen to work with world-class teams.

Responsibilities and Duties:

• You will work on huge Laravel/Angular web applications
• Obsessed with quality: Design reviews, code reviews, testing (system/performance)
• Together with your colleagues and product team you will analyse requirements and envision a qualitative solution
• You will be responsible for the entire development - from architecture to implementation - and deliver performant and well-tested web applications and APIs
• Ability to deliver projects/sprints on time
• Keep up-to-date with the latest technologies and trends
• Own end to end responsibility

Technical Knowledge and Skills:

• You’ve done web development for 2+ years with an MVC-type PHP framework. 
• Should have good level knowledge of PHP Laravel and its ecosystem
• You can make a solid relational data model and have a deep knowledge of SQL and MySQL
• Thorough understanding of front-end technologies like Angular, Type scripting, HTML5, CSS3, JavaScript/jQuery, Bootstrap
• Should have experience in publishing and consuming Services using REST API
• Should have strong debugging skills on Developer Tools of the browser
• Should have experience in Response/Adaptive Web Design for desktop, tablet, and mobile
• Can reason about complexity of algorithms (time and space)
• You know the cost of HTTP requests and are always looking for ways to improve the performance of the product across devices
• Familiarity with limitations of PHP as a platform and its workarounds.
• Basic CI/CD and DevOps
• Experience with AWS will be preferred
• You write clean code and are a pragmatic programmer

What We Provide -

• Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
• Build enterprise grade SaaS platform that impact the lives of millions of people
• We do offer generous stock options depending on role
• Hell lot of stuff to innovate and learn at the same time
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector. 
•  

Location: Pune (Remote until lockdown)

PS: We're a small team, and your impact is going to be huge!  

We are seeking a WordPress Developer responsible for both back-end and front-end development, including creating WordPress themes and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The candidate should have a strong understanding of industry trends and content management systems. Experience with responsive and adaptive design is strongly preferred.

Also, an understanding of the entire web development process, including design, development, and deployment is preferred.

Responsibilities
• Designing and implementing new features and functionality
• Establishing and guiding the website's architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.

• Manage website hosting, optimization, security.

Skills and Qualifications
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Proficient understanding of code versioning tools (such as Git, SVN, and Mercurial)
• Strong understanding of PHP back-end development
• Familiarity with Gatsby.js is a plus

Qualifications-BCA, BE/B.Tech, Other Course