Customer Care Executive at Augmentive Business 7 Solutions Pvt Ltd · Remote only · 0 - 5 years · ₹1.8L - ₹2.5L / yr · Profitable · Remote only · Posted 7 Aug 2025

Job Description for Customer Support (Voice Process)
Job Profile: Voice Process – Customer Support
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
- Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
- Minimum 1 year of experience in customer support (voice process).
- Submission of experience letter, relieving letter, and last payslips is mandatory for verification
- Only candidates with relevant customer support experience will be considered.
- Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
- Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
- Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
- Stable WiFi connection and USB headset required.

Similar jobs (10)
Job Description: Pricing Specialist – Travel Industry
Company: Aertrip India Limited
Location: Ghitorni, New Delhi
Experience: 2–5 Years
Industry: Travel / Online Travel Agency (OTA)
About the Role
We are seeking a detail-oriented Pricing Specialist to join our Travel Operations team. The ideal candidate will be responsible for managing pricing strategies, monitoring competitor fares, and optimizing margins across flight and hotel bookings. This role requires strong analytical skills, attention to detail, and experience working with travel pricing systems.
Key Responsibilities
- Monitor and manage pricing strategies for flights, hotels, and travel packages
- Analyze competitor pricing trends across major travel platforms
- Update and maintain markups, discounts, and promotional pricing
- Ensure competitive pricing while maintaining profitability margins
- Review supplier rate sheets and update pricing systems accordingly
- Identify pricing gaps and recommend corrective actions
- Coordinate with suppliers, airlines, and internal teams for rate updates
- Analyze booking trends and adjust pricing based on demand patterns
- Maintain pricing accuracy across all booking channels
- Prepare daily, weekly, and monthly pricing reports
- Support revenue optimization and margin improvement initiatives
Required Skills
- Strong knowledge of pricing management in the travel industry
- Excellent analytical and numerical skills
- Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, formulas)
- Experience handling rate sheets and pricing dashboards
- Ability to analyze large datasets
- Strong attention to detail and accuracy
- Good communication and coordination skills
- Ability to work in a fast-paced environment
Preferred Qualifications
- Bachelor's degree in Commerce, Business Administration, Finance, or related field
- Prior experience in Travel / OTA / Airline / Hospitality industry
- Experience working with flight or hotel pricing systems
- Understanding of revenue management principles
- Knowledge of dynamic pricing strategies is an advantage
JD for SharePoint and Power Apps Developer Priority
Job Summary: We are looking for an experienced SharePoint and Power Apps Developer to join our team. The successful candidate will be responsible for designing, developing, testing, and deploying custom solutions on SharePoint and Power Apps platforms. The ideal candidate should have a strong background in SharePoint and Power Apps development, as well as experience with Microsoft Power Platform technologies.
Responsibilities:
• Design, develop, test, and deploy custom solutions on SharePoint and Power Apps platforms • Develop and implement custom workflows and forms using Microsoft Power Platform technologies • Develop and maintain SharePoint and Power Apps solutions using best practices • Create and maintain technical documentation and user manuals • Work closely with stakeholders to identify requirements and develop solutions that meet business needs • Collaborate with other developers and team members to ensure timely delivery of high-quality solutions • Stay up-to-date with the latest SharePoint and Power Apps development trends and technologies
Requirements:
• Bachelor’s degree in Computer Science, Information Systems, or related field
• Minimum of 5 years of experience in SharePoint and Power Apps development
• Strong experience with Microsoft Power Platform technologies such as Power Automate, Power BI, and Power Virtual Agents
• Strong experience with SharePoint development, including SharePoint Framework (SPFx), SharePoint Designer, and SharePoint Online
• Experience with SharePoint migration and administration is a plus
• Knowledge of HTML, CSS, JavaScript, and TypeScript
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to multitask and manage.
Job Type: Full-time
Experience- 5 yrs (not below)
Location: Hyderabad (WFO)
About Appitsimple Infotek
Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo – a virtual phone system, and SoftwareSuggest – a software recommendation platform.
We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.
To know more: https://appitsimple.com/
About Software Suggest
SoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.
To know more: https://www.softwaresuggest.com/
Roles & Responsibilities :
Prospect & Engage: Identify and engage potential customers in the target market(both domestic and international).
Compelling Presentations: Deliver persuasive sales presentations and product consultations.
Customer Understanding: Grasp customer needs and convey product value effectively.
Contract Management: Efficiently handle contracts and terms.
Sales Targets: Meet or exceed sales targets for revenue growth.
Customer Relations: Build strong relationships with B2B customers, serving as their main point of contact.
Tailored Solutions: Comprehend customer objectives and offer customized solutions.
Ongoing Support: Provide consistent support and check-ins for customer satisfaction.
Feedback Loop: Act as a bridge between customers and the product development team, offering valuable insights.
Requirements:
Proven Success: Demonstrated success in B2B sales, preferably in SaaS.
Communication Skills: Excellent communication and negotiation skills.
Technical Acumen: Strong technical understanding of SaaS products.
Customer-Centric: Passion for delivering exceptional customer experiences.
Leadership: Ability to mentor and lead sales professionals.
Problem Solver: Strong problem-solving skills for technical and business challenges.
Collaborative: Effective collaboration with cross-functional teams.
Innovative: Analytical thinking and innovative problem-solving.
Organized: Strong organizational and time management skills.
Perks of Working with Us!
5-day Workweek
Unlimited Paid Leave Policy
Uncapped Performance-Based Incentives
Reward & Recognition Programs
Annual Company Retreats
Employee Referral Rewards
Experience: 2 to 8 Years
Technical skills:
> Experience in L2, L3 Networking / Datacom Protocols.
> Experience in Python Scripting is Must.
> Experience in QA Automation Testing.
Note: Direct & Permanent role with us & it’s a hybrid model work culture.
Please acknowledge the mail with the below details & also share your updated CV :
Total Experience :
Python Automation Testing Exp :
Networking Experience:
Current CTC:
Expected CTC:
Notice Period:
Fine with Hybrid model ( 3 days work from the office ) Yes / No :
Fine with the location – Madiwala happiest mind office – Yes / No :
- Work experience as a Python Developer
- Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
- Knowledge of object-relational mapping (ORM)
- Familiarity with front-end technologies (like JavaScript and HTML5)
- Team spirit
- Good problem-solving skills
- Write effective, scalable code
- Develop back-end components to improve responsiveness and overall performance
- Integrate user-facing elements into applications
- Test and debug programs
- Improve functionality of existing systems
- Implement security and data protection solutions
Job Description:
- Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls).
- Reach out to new customers and explain to them about benefits of the Services/Product Offered.
- Initiate repeat sales by follow up phone calls from existing customers.
- Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers
- Adhere to quality standards and processes within defined metrics.
Required Skills:
- Good communication skills
- Active listening skills
- Strong convincing skills
- Client handling skills
- Ability to handle stress and rejection in soliciting clients
Desired Skills:
- Prior experience in sales/business development/voice process will be preferred
- Solution oriented with effective problem solving skills
- Knowledge of various online portals will be an added advantage.
Must Have Requirements
1. Fluency In English And Tamil.
2. Sales Experience In Selling To Industries, Small And Medium Businesses In Industrial Areas Dealing Involved In - Manufacturing, Garments, Pharma Etc
3. Experience In Working With Channel Partners And Agents.
Nice To Have Requirements - B2B Sales In Financial Services, Insurance, Software Etc.
We are currently looking for a Senior SEO and PPC Marketing Expert who will work with a team of developers, Product Owner, and Managers. You shall be responsible for conceiving and conducting the user research to translate them into actionable best SEO practices, activities and paid campaigns. You will also design the overall accessibility and 'findability' of the mobile application and web-platform, as well as other associated websites.
- Gather the user requirements in collaboration with the Product Owner and Manager.
- Prepare and present the rough drafts to internal teams.
- Assist in translating best practices that lead to targeted organic user experiences.
- Helping to facilitate the product owners' product visions by researching, conceiving and implementing best SEO + PPC practices to achieve the targest.
- Help identify design problems and devise elegant solutions.
- Work with the team to create a strategic design and SEO decisions related to core, and new, functions and features.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Collaborate with a cross-functional team of designers, product managers, and leads on all phases of the product development life cycle
- Incorporate best practices for accessibility, usability, web performance, and design into our products and ultimately champion more consistent and delightful user experience.
- Work with front-end developers and designers in all aspects of UX development.
- Perform research, evaluations, and validations of moderate complexity.
- Provide solutions using appropriate research methodology, tools, and protocols considering a user-centered approach.
- Perform usability/heuristic evaluations and validations across the product or solution life-cycle.
Minimum Eligibility:
- Minimum 3 -4 years of experience in SEO and PPC
- Ability to effective communications and collaboration with other designers and product owners/managers to ensure the best possible ways of UX experience.
- Creative and Artistic nature.
- Knowledge of PPC and automation platforms would be ideal
- Experience in taking input from multiple sources and synthesizing it into coherent design ideas.
|
Required Skills: · Unity 3D, C#, Knowledge of Android and iOS build system, VR, AR, Multiplayer with Photon and Custom server |
|
Job Description: · Execute full software development life cycle (SDLC) · Develop flowcharts, layouts and documentation to identify requirements and solutions · Write well-designed, testable code · Produce specifications and determine operational feasibility · Integrate software components into a fully functional software system · Develop software verification plans and quality assurance procedures · Document and maintain software functionality · Troubleshoot, debug and upgrade existing systems · Deploy programs and evaluate user feedback · Comply with project plans and industry standards · Ensure software is updated with latest features |
Roles and Responsibilities
Looking for young and aggressive candidates who would like to build their career in the field of software sales.
As an Inside Sales, the following are the main responsibilities:
- Creating, maintaining a list/database of prospective clients (Data mining)
- Generate leads and identifying the potential requirements at educational organizations
- Coordinate with the Technical & Operations Team to onboard new clients,
- Manage all existing and new accounts in a designated sales territory, ensuring clients needs are met
- Develops and executes sales presentations to potential clients
- Maintaining and updating CRM with last known status of leads, appointments
- Accurate reporting on leads, forecasting, and KPI
- Meet weekly & monthly targets
Required Skills & Experience:
- Action and results-oriented attitude.
- Capable of developing a strong business case for the potential clients
- Experience using MS Word, Outlook, PowerPoint & Excel.
- Good Communication skills (written & verbal) and a positive attitude
Perks and Benefits
Performance benefits & Incentives










