Customer Care Executive

Job Title: Business Development Executive (IT Sales – ERP / SaaS / Cloud)

Location: Coimbatore (Work from Office)

Experience: 1 to 3 Years

Salary: Up to ₹5 LPA

Employment Type: Full-time

Industry: Information Technology (B2B Sales)

About the Role:

We are looking for an enthusiastic Business Development Executive with experience in IT product sales (ERP, SaaS, or Cloud solutions). The ideal candidate will be responsible for driving B2B sales, generating new business opportunities, and nurturing client relationships to achieve revenue goals.

Key Responsibilities:

• Identify, prospect, and engage potential B2B clients for ERP/SaaS/Cloud solutions.
• Understand client requirements and provide suitable technical and business solutions.
• Manage the entire sales cycle from lead generation to closing deals.
• Build and maintain strong, long-term customer relationships.
• Collaborate with the technical and marketing teams to ensure client satisfaction.
• Achieve monthly and quarterly sales targets.
• Stay updated on market trends, competitor activities, and emerging technologies.

Required Skills & Qualifications:

• Bachelor’s degree in Business, IT, or related field.
• 1–3 years of experience in IT Sales / Software Sales / B2B Sales.
• Proven track record in selling ERP, SaaS, or Cloud-based products.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with a target-driven attitude.
• Ability to work independently and in a team environment.

Perks & Benefits:

• Competitive salary (up to ₹5 LPA) + performance incentives.
• Opportunity to work with innovative tech solutions and a dynamic team.
• Growth and learning opportunities in a fast-paced IT environment.

Job description

About Us-

At Vertical Fox, we’re building a modern SaaS platform that simplifies how companies manage employee benefits. As a product company, we obsess over getting the details right — especially when it comes to configuring complex insurance plans. Our clients count on us to make the confusing world of benefits… less confusing.

Key Responsibilities:

• Interpret and configure benefit plans, rate structures, and contribution strategies within our platform
• Analyze documents like SBCs, rate sheets, and benefit summaries with attention to financial implications
• Collaborate with software developers to test plan functionality and flag any issues or mismatches
• Help simulate edge cases and validate end-to-end user scenarios from a benefits perspective
• Assist Customer Success Managers in onboarding and maintaining client plan configurations
• Provide feedback to the product team based on actual client use cases and plan behaviours.

You’ll Excel If You:

• Are an MBA (Finance) graduate or have similar experience in financial analysis, insurance, or benefits
• Are detail-oriented and can spot a typo in a 20-page document without breaking a sweat
• Can think logically through how a benefits rule should behave in software
• Enjoy working in a team that includes both client-facing folks and developers
• Like the idea of combining structured work with some hands-on product exposure
• Want to build domain expertise in US insurance/benefits, finance-tech, or HR SaaS

Bonus Points If You:

• Have worked with US-based insurance or benefit plans
• Know your way around testing workflows or tools like Cypress or Postman
• Can handle a spreadsheet like a pro-Excel or Google Sheets or financial modelling tools
• Have experience in QA, even if basic, or have a curious mindset about how things break

e are looking for a DevOps Architect/Engineer with strong technical expertise and decent years of experience to join our IT firm. You will be responsible for facilitating the development process and operations across our organization. Besides, you should own excellent leadership skills to mentor and guide the team members.

To be successful in this job role, you should be able to streamline all DevOps practices. You should be able to review technical operations and automate the process using the right tools and techniques.

Your knowledge of the latest industry trends will prove beneficial in designing efficient practices. Moreover, you should be able to demonstrate excellent research skills and outstanding problem-solving abilities. If you possess the required skills, knowledge, and experience, then do write to us. We would be happy to meet you.

Responsibilities

• Simplifying the development process and operations
• Analyzing any setbacks or shortcomings in the operations
• Developing appropriate DevOps channels
• Setting up a continuous build environment to boost software development
• Designing and delivering efficient and comprehensive best practices
• Reviewing and managing technical operations
• Analyzing and streamlining the existing DevOps practices
• Monitoring and guiding the development team
• Using the right tools and techniques to automate technical processes
• Handling all deployment processes
• Minimizing failures and troubleshooting any technical issues
• Implementing effective DevOps solutions
• Ensuring all systems are secure and scalable

Requirements

• Bachelor’s degree in Information Technology, Computer Science or a related discipline
• Previous work experience in the IT industry
• Complete knowledge of DevOps tools like Docker, Git, Puppet, and Jenkins
• Familiarity with the latest industry trends and best practices
• Basic understanding of cloud-based environments
• Know-how of software development, testing, and configuration methodologies
• Knowledge of scripting languages like Python, JavaScript, and HTML
• Excellent analytical and research skills
• Strong leadership skills
• Ability to motivate team members
• Highly innovative individual
• Excellent problem-solving ability
• Ability to organize and manage time effectively
• Ability to work collaboratively and independently
• Good communication skills
• Ability to drive the automation process
• Demonstrating multitasking skills
• Familiarity with deployment process and tools
• Ability to maintain the confidentiality of any sensitive information
• Willingness to work in a competitive environment

Principal Software Engineer

Opportunity in this role / Why should you join here?

You will enjoy working with us if you are looking to work in a stimulating, flexible, open environment. You will experience ownership and independence at the same time providing technical solutions that work.

You will be part of the madness and thrill of growing the business from scratch. You get to make decisions, fail fast and learn fast. You get to contribute, add value to the organization by thinking like an entrepreneur. You are supported by the best talent in the industry and work with creative teams. You are rewarded as you go on proving yourself.

Requirements:

• Bachelor's degree in Computer Engineering/Computer Science or related field
• At least 6+ years of experience with at least 4 years of software application design experience
• Strong analytical and problem solving skills
• A full stack generalist with experience in both front-end and back-end technologies
• Proven experience in high-level programming languages, like Java and Development of scalable Web Applications and Web Services
• Experience in JavaScript frameworks like Angular, React, NodeJS
• Passion for delivering products end-to-end, from ideation to implementation
• Proven experience building complex web applications and micro services
• Strong experience with Spring Boot stack (spring cloud, spring-data)
• Extensive experience in developing and consuming REST APIs
• Experience in PHP is a plus advantage

Responsibilities:

• Participate in design reviews and recommend improvements
• Provide technical guidance in software design and development activities
• Recommend new technologies to ensure quality and improve productivity
• Support in all phases of SDLC and ensure delivery of high-quality products
• Analyse business requirements and design/develop most effective technical solution
• Analyse and troubleshoot application issues in a timely fashion
• Work with other engineers in planning, prioritising and executing assigned tasks within deadlines

x• Work with QA team in preparing test cases and assist in automation

• Mentor other Engineers as and when required
• Assist in maintenances and upgrades of existing software applications
• Assist in risk assessment and mitigation activities.
• Assist in technical audits and make sure to implement audit recommendations.

• Design and Build advanced applications for the Android.
• Work with outside data sources and Rest API's
• Worked on MVVM architecture, third party libraries etc.
• Experience with Kotlin, Rxjava.

We are looking for a talented and motivated Full Stack Developer to join our development team in India who will be responsible for designing, developing, testing and debugging responsive web and mobile applications for the company. Using Ruby on Rails, JavaScript, JQuery, HTML, CSS, Bootstrap and Coffee Script, this candidate will be able to translate user and business needs into functional design.

Responsibilities

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization

• Experience with Ruby on Rails, along with other common libraries such as RSpec and
• Solid understanding of object-oriented programming
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration
• Familarity with Heroku

As an experienced UI/UX professional, what really excites you is designing to solve user needs - thoroughly understanding the problem and user pains and translating that into simple and elegant solutions.

In this role you will:

• Ensure User Empathy team-wide designing and evolving products and solutions
• Define and use a representative modern style for all product UI/UX.
• Create compelling solutions that move the company forward by delivering high user satisfaction
• Define goals aligned with product requirements, business needs, and customer Research and can set direction for design team based on these goals
• Create user flow diagrams outlining optimized “happy path”, secondary use cases and edge cases
• Create Detailed wireframes for user flows (from lo-fi to hi-fi as you progress through the process) and go through rounds of A/B testing
• Design mid to high-fidelity prototypes for testing
• Collaborate with the product managers and the developers in Agile development teams What You'll Need
• Curiosity and an inclination to solve complex user and design problems
• Experience on advanced technology applications
• Nice to have experience on MS Teams application design
• Experience working from conception to validation of major product features, leveraging a variety of UX methods to inform your approach Qualifications
• 3+ years of experience in product design or a combination of education and experience in this field
• 3+ years working directly with design systems in both web and mobile system design
• 2+ years of Advanced knowledge on Figma/Adobe XD/Sketch/Azure RP/Illustrator/Photoshop
• Experience with modern UI standards (accessibility, responsive design, animation, performance)
• Excellent communication, collaboration and problem-solving skills
• Familiarity with accessibility standards and inclusive design practices.
• Experience working with GSuite/Jira/Confluence
• A portfolio of strong interaction design, design systems, and product design work

Key Responsibilities:

• You will be acting as part of a team to develop software solutions using Scrum methodology in 2-week sprints.
• Turn user stories, feature requests and defect reports into quality software changes for our customers.
• Develop software solutions by conferring with product owners, understanding system behavior, and proposing solutions while following the software development lifecycle.
• Design, develop, modify, implement, and support software components anywhere in the software stack.
• Determine root cause for the most complex software issues and develop practical, efficient, and permanent technical solutions.
• Remain current on new technologies and available vendor packages. Evaluate and make recommendations as necessary.
• Participate in Scrum development process and work towards continually improving the process.
• Determine process improvements, best practices, and develop new processes.
• Work in close partnership with cross-functional teams and management.

Ideal Experience:

• Extensive experience in design, development and testing of web-based enterprise systems using .NET technologies.
• Experience with Azure Cloud technologies and SaaS product development.
• Excellent communication skills both written and verbal
• A desire to solve complex problems with elegant solutions
• The ability to work well with a team of motivated, smart people

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.