
Job Description for Customer Support (Voice Process)
Job Profile: Voice Process – Customer Support
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
- Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
- Minimum 1 year of experience in customer support (voice process).
- Submission of experience letter, relieving letter, and last payslips is mandatory for verification
- Only candidates with relevant customer support experience will be considered.
- Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
- Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
- Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
- Stable WiFi connection and USB headset required.

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About MyOperator:
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.
Role Overview:
We are seeking a dynamic and revenue-driven Head of Partnerships to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.
Responsibilities:
- Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
- Train and mentor the partnerships team to enhance their performance and drive revenue.
- Develop and execute partnership programs that generate revenue and expand market reach.
- Build strong relationships with key industry players, resellers, and technology partners.
- Streamline onboarding, engagement, and revenue-sharing models for efficiency.
- Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
- Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
- Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.
Qualifications:
- Minimum 6 -10 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
- Proven track record in generating revenue through partnerships and alliances.
- Strong leadership skills with experience in training and managing high-performance teams.
- Excellent negotiation skills with the ability to structure and close complex partnership deals.
- Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
- Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.
Perks & Benefits:
- Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
- Work with a passionate and ambitious team that values ownership, innovation, and transparency.
- Directly impact business growth and revenue through high-value collaborations.
- Competitive compensation with a lucrative variable component.
- Opportunity to work with leading partners and industry leaders
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
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- Mandatory (Experience 2): Must have experience owning end-to-end data architecture and complex pipelines
- Mandatory (Technical 1): Must have advanced SQL capability (complex queries, large datasets, optimization)
- Mandatory (Technical 2): Must have strong Databricks hands-on experience
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Job Role: ECD counselor
Need to communicate in Marathi.
Need to make outgoing calls.
Sharing and maintain information about beneficiary (ANC & Children) ·
Take follow up by making outgoing calls. ·
Need to guide and share information as per beneficiary condition.
· Educational Requirements ·
ANM GNM Course or Nurse level education.
Must have basic computer knowledge and skills experience requirements
Job Types: Full-time, Shift hours – 7hours (7am to 2pm/ 2pm to 9 pm)
Benefits: • Provident Fund Schedule/ESIC
- Day shift • Rotational shift Ability to commute/relocate: • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience : Fresher and Experience both are eligible.
Interview address:
Aditi tracking 104 Center, 3rd floor, Aundh chest hospital, near sangvi phata, Pune 411027.
Job Summary:
We are seeking a motivated and enthusiastic Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for selling our products or services over the phone, email, and other digital channels to potential clients. The ideal candidate should be an excellent communicator, have a strong sales aptitude, and possess the ability to work in a fast-paced environment.
Key Responsibilities:
- Reach out to potential customers via phone, email, and other digital channels to sell our products or services.
- Develop and maintain relationships with customers to build long-term partnerships.
- Conduct research to identify potential customers and understand their needs.
- Explain the features and benefits of our products or services to customers and address any questions or concerns they may have.
- Close sales and achieve weekly and monthly sales targets.
- Collaborate with marketing and sales teams to develop and implement sales strategies and tactics.
- Maintain accurate and up-to-date records of customer interactions and sales activities in our CRM system.
- Participate in regular sales training and stay up-to-date on industry trends and product knowledge.
- Provide exceptional customer service to ensure customer satisfaction.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field preferred.
- Must have worked with SAAS companies selling to the US market
- 2+ years of experience in inside sales or related fields.
- Excellent communication skills, both verbal and written.
- Strong sales aptitude and ability to negotiate effectively.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Familiarity with CRM software and sales tools.
- Goal-oriented and results-driven with a strong focus on achieving targets.
- Ability to work well in a team environment.
- Strong problem-solving skills and ability to think creatively.
- Positive attitude and ability to handle rejection professionally.
We offer a competitive salary package with incentives and opportunities for career growth. If you are a driven and results-oriented individual with a passion for sales, we encourage you to apply for this exciting opportunity.
About Company:
In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences
About the Role:
We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.
What You’ll Be Doing:
1. Brand Partnership Development:
• Identify and pursue new business opportunities for brand partnerships.
• Build and maintain a strong pipeline of potential partners within the D2C industry.
• Develop and execute strategies to expand the company's brand partnership portfolio.
2. Sales Funnel Management:
• Manage the end-to-end sales process, from lead generation to deal closure.
• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.
• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.
3. Industry Knowledge:
• Stay abreast of industry trends and developments within the D2C space.
• Leverage industry knowledge to position our company as a strategic partner for potential brands.
• Provide insights and recommendations to internal teams based on market intelligence.
4. Relationship Building:
• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.
• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.
• Collaborate with internal teams to enhance the overall partner experience.
Requirements:
1. Bachelor's or Master’s degree in Business, Marketing, or a related field.
2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.
3. Strong network and connections within the D2C space.
4. Excellent communication and negotiation skills.
5. Ability to work collaboratively in a cross-functional team environment.
6. Results-oriented with a focus on meeting and exceeding sales targets.
7. Adaptability and resilience in a rapidly changing business landscape.
If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.
Key Tasks & Accountability:
- Collaborate with development teams and product managers to create innovative software solutions.
- Able to develop entire architecture, responsive design, user interaction, and user experience.
- The ability to use databases, proxies, APIs, version control systems, and third-party applications.
- Keep track of new development-related tools, frameworks, methods, and architectures.
- The developer is in charge of creating APIs depending on the architecture of the production application.
- Keeping up with the latest advancements in programming languages and server apps.
Skills:
- Comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.
- Knowledge of React, Redux and API Integration.
- Experience with backend technology like NodeJs, Microservices, MVC Framework and Data Base connection.
- Knowledge on SQL/NoSQL such as MySql, mongoDB.
- Knowledge of cloud such as AWS.
- Team player with a knack for visual design and utility.
Location: Chennai
Experience: 1-4 years
Job description
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- Experience with Angular JS
- Experience with frontend frameworks like bootstrap, Jquery
- Object Oriented concepts
- Good knowledge in HTML5, CSS, CSS3
- Experience in working with RESTful APIS
- Experience with HTTP, HTTPS and WebSockets
- Building responsive design
- Knowledge in version control- Git, Subversion
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