Call Quality Analyst

Job Description -

Profile: .Net Full Stack Lead

Experience Required: 7–12 Years

Location: Pune, Bangalore, Chennai, Coimbatore, Delhi, Hosur, Hyderabad, Kochi, Kolkata, Trivandrum

Work Mode: Hybrid

Shift: Normal Shift

Key Responsibilities:

• Design, develop, and deploy scalable microservices using .NET Core and C#
• Build and maintain serverless applications using AWS services (Lambda, SQS, SNS)
• Develop RESTful APIs and integrate them with front-end applications
• Work with both SQL and NoSQL databases to optimize data storage and retrieval
• Implement Entity Framework for efficient database operations and ORM
• Lead technical discussions and provide architectural guidance to the team
• Write clean, maintainable, and testable code following best practices
• Collaborate with cross-functional teams to deliver high-quality solutions
• Participate in code reviews and mentor junior developers
• Troubleshoot and resolve production issues in a timely manner

Required Skills & Qualifications:

• 7–12 years of hands-on experience in .NET development
• Strong proficiency in .NET Framework, .NET Core, and C#
• Proven expertise with AWS services (Lambda, SQS, SNS)
• Solid understanding of SQL and NoSQL databases (SQL Server, MongoDB, DynamoDB, etc.)
• Experience building and deploying Microservices architecture
• Proficiency in Entity Framework or EF Core
• Strong knowledge of RESTful API design and development
• Experience with React or Angular is a good to have
• Understanding of CI/CD pipelines and DevOps practices
• Strong debugging, performance optimization, and problem-solving skills
• Experience with design patterns, SOLID principles, and best coding practices
• Excellent communication and team leadership skills

We are looking for an experienced AI Technical Architect who can design and lead end-to-end AI/ML solutions, define scalable architecture, and guide development teams in building intelligent applications aligned with business goals.

Key Responsibilities:

• Design AI/ML architecture and technical solutions.
• Lead AI strategy, model deployment, and integration.
• Build scalable AI pipelines and cloud-based solutions.
• Work closely with data scientists, developers, and stakeholders.
• Ensure best practices in MLOps, automation, and performance optimization.
• Evaluate new AI technologies and frameworks.

Role & responsibilities

Cold Calling:

Contacting potential customers using a given phone directory.

Customer Interaction:

Asking pertinent questions to understand customer requirements.

Persuading customers to buy by demonstrating how products or services meet their needs.

Sales and Record Keeping:

Recording customer information accurately in a computer system.

Keeping records of calls and sales.

Meeting sales quotas and facilitating future sales.

Proven experience in telemarketing or similar sales/customer service roles.

Excellent communication and presentation skills.

Patience and ability to handle customer rejection

Experience: Minimum 1 year as a telecaller

Job Description: Senior App Developer – React Native

About the firm:

Sustainability lies at the core of Stantech AI, our vision is to empower organisations to derive actionable insights: effectuating a smarter way of working. We operate on the premise that each firm is unique and as such requires its own idiosyncratic solutions. Putting this principle into practice, we deliver tailor made solutions to digitalise, optimise, and strategise fundamental processes underpinning the client organisations. For more information, please refer to our website: www.stantech.ai.

Position Overview

We are seeking a skilled React Native Mobile Developer with a minimum of 3 years of professional experience to join our dynamic team. The ideal candidate will have a strong design sense and proven expertise in developing scalable, high-performance mobile applications—especially in the enterprise domain (e.g., sales team apps, sales CRM, purchase modules, and similar solutions). You will work closely with our cross-functional teams to translate requirements into compelling features and ensure seamless user experiences.

Key Responsibilities:

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Design & Development: Build and maintain robust, efficient, and scalable mobile applications using React Native for both iOS and Android platforms.

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Collaboration: Work with cross-functional teams (Product, Design, QA, etc.) to identify user needs and incorporate feedback effectively.

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Code Quality: Write clean, maintainable, and well-documented code. Follow best coding practices and maintain compliance with organizational guidelines.

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Performance Optimization: Optimize app performance for speed and responsiveness; troubleshoot and debug to maintain smooth user experiences.

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Integration: Collaborate with backend teams to integrate RESTful APIs and other third-party services into mobile applications.

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Continuous Improvement: Stay updated with the latest industry trends and best practices in mobile development, ensuring the continuous improvement of apps.

Skills and Qualifications:

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Bachelor’s degree in Computer Science, Information Technology, or a related field.

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Proven experience as a React Native Developer with a strong portfolio of released applications on the App store or the Android market.

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Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

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Knowledge of mobile app development life cycle, and experience with performance and memory tuning tools.

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Strong understanding of handling various mobile device capabilities such as GPS, battery optimization, and data connectivity toggles (e.g., airplane mode).

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Familiarity with cloud message APIs and push notifications.

Financial Package:

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Rs. 10-20 Lakhs per annum, contingent on work experience.

Apply - https://forms.gle/J7u9jjTsibERDGqs5

Key Responsibilities:

• Make outbound calls to customers and explain products/services in Tamil
• Handle inbound customer queries politely and professionally
• Maintain call logs, update customer records, and follow up regularly
• Achieve daily/weekly targets for call volume and lead conversion
• Provide accurate information and resolve customer concerns
• Report call status and feedback to the team lead/manager

Requirements:

• Good communication skills in Tamil (additional languages a plus)
• Basic computer knowledge and typing skills
• Patience and customer-friendly attitude
• Previous experience in telecalling or customer service is an advantage
• Minimum qualification: 10th/12th/Any Degree

Designation: Project Manager

Job Type: Full-time

Shift: Night Shift ( 4:00 PM to 1:00 AM - Saturday, Sunday fixed Off)

Responsibilities: 

·  Exposure to US/International Client (Preferred) Prior Experience in IT Projects Handling / Project Coordinator / Project Manager roles. 

·  Excellent written and verbal communication and presentation skills able to generate interest and engage the client during calls and on emails. 

·  Manage projects, and establish productive, professional and profitable relationships with key personnel and clients in assigned projects. 

·  Coordinate with various departments within the organization, including support, service, technology and manage resources, to ensure seamless functioning of the client accounts. 

·  Responsible for client receivables; planning and execution of monthly retention. 

·  Candidates with IT  Project Management, Wordpress, PHP & Technical Skills Preferred.

·  Preferred Location Noida.

·  Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

·  Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances. 

·  Achieves strategic customer objectives and account plans defined by company management. 

·  Good relationship building skills (internal, external, and cross-cultural). 

·  Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.

·  Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

·  Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer- expectations and assess customer needs on an ongoing basis. 

Job Location: Noida Sector 63

Job Profile: Project Manager

 About Graygraph Technologies:

Graygraph Technologies LLC is an IT services provider company that has the skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.

To know more, please visit our Websites:

www.Graygraph.com

Venue for Interview: Graygraph Technologies, Second Floor, A128 Block, Sector 63, Noida.

Job Description: React JS Developer (8+ years) with Strong Next JS Experience

Location: Remote/Gurgaon (GGN)

Shift: 5:30 pm to 2:30 am

Maximum Budget: 15 LPA

We are looking for a highly skilled and experienced React JS Developer with a strong background in Next JS. As a React JS Developer, you will be responsible for developing high-quality web applications using React JS and Next JS frameworks. This is a remote position with an option to work from our office in Gurgaon.

Responsibilities:

• Develop responsive web applications using React JS and Next JS frameworks.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Translate designs and wireframes into high-quality code.
• Write clean, maintainable, and efficient code.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and address performance bottlenecks.
• Participate in code reviews to maintain code quality standards.
• Troubleshoot and debug issues reported by the QA team or end-users.
• Stay up-to-date with the latest industry trends and technologies related to React JS and Next JS.
• Mentor junior developers and provide technical guidance when needed.
• Work in a fast-paced, agile development environment.

Requirements:

• Minimum 8 years of experience as a React JS Developer.
• Strong hands-on experience in Next JS is a must.
• In-depth knowledge of React JS and its core principles.
• Proficient understanding of web markup, including HTML5, CSS3.
• Familiarity with RESTful APIs and asynchronous request handling.
• Experience with popular React JS workflows (such as Redux).
• Familiarity with code versioning tools such as Git.
• Experience with optimizing web applications for maximum speed and scalability.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to work independently as well as in a team.
• Immediate joiners preferred.

We offer a competitive salary package with a maximum budget of 15 LPA, commensurate with skills and experience. This is an excellent opportunity to join a dynamic team and work on challenging projects in a remote or Gurgaon-based environment.

If you meet the above qualifications and are eager to contribute to our organization's success, please submit your resume and portfolio. We are looking for immediate joiners, and the selection process will be expedited for such candidates.

Selected intern's day-to-day responsibilities include:

1. Bringing authentic reviews from the respective college. (Preferably MBA)

2. Acting as POC for the college and Collegedunia

3. Working on marketing plans and carrying out campaigns to generate reviews for the brand

4. Minimum assured amount is subject to performance