About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.
Key Responsibilities
• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.
• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.
• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.
• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.
• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

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Location = Delhi / Bengaluru
Profile = Assistant Manager / Manager - International & Domestic Sourcing (Metal Scraps). This is an urgent requirement.
Below are strict criterias.
1. Should have 4+ years of experience in international & domestic sourcing / purchasing / procurement of Aluminium / Metal / Alloy Scraps of various kinds i.e; Tense, Troma, TT, Zorba.
2. Should've travelled to international locations for aforesaid sourcing purpose. (not strict).
3+ years of experience of Workday FINS configuration experience, across 2+ Workday modules and
2+ deployments
Key responsibilities
Lead and support with design/requirements workshops
Confident in configuring workday with the ability to reference Workday Community for
clarity
Excellent problem solver
Ability to create effort estimates based on requirements
Wants to master additional modules of Workday
Support and mentor junior resource based in Portugal/UK
Achieve a high level of utilisation
Be consultative in their customer approach
Job Responsibilities
· Responsibilities for this position include but are not limited to, the following.
· Development experience 3-6 years
· Experience working with Azure cloud-hosted web applications and technologies.
· Design and develop back-end microservices and REST APIs for connected devices, web applications, and mobile applications.
· Stay up to date on relevant technologies, plug into user groups, and understand trends and opportunities that ensure we are using the best techniques and tools.
- Meeting with the software development team to define the scope and scale of software projects.
- Designing software system architecture.
- Completing data structures and design patterns.
- Designing and implementing scalable web services, applications, and APIs.
- Developing and maintaining internal software tools.
- Writing low-level and high-level code.
- Troubleshooting and bug fixing.
- Identifying bottlenecks and improving software efficiency.
- Collaborating with the design team on developing micro-services.
- Writing technical documents.
- Be an active professional in continuous learning resulting in enhancement in organizational objectives.
- Provide technical support to all internal teams and customers as it relates to the product.
Requirements:
- Bachelor’s degree in computer engineering or computer science.
- Previous experience as a full stack engineer and IoT Products.
- Advanced knowledge of front-end languages including HTML5, CSS, JavaScript, Angular, React.
- Proficient in back-end languages including Nodejs and basic knowledge of Java, C#.
- Experience with cloud computing APIs and Cloud Providers such as Azure or AWS.
· Working knowledge of database systems (Cassandra, CosmosDB, Redis, PostgreSQL)
· Messaging systems (RabbitMQ, MQTT, Kafka)
· Cloud-based distributed application scaling & data processing in the cloud
· Agile / Scrum methodology
- Advanced troubleshooting skills.
- Familiarity with JavaScript frameworks.
- Good communication skills.
High-level project management skills.
Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate
Skills:
Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML
My name is Raymond and I am Sales Manager
We are an agent for Headphone Zone, a branded premium audiovisual equipment company based in India, I need an expert in Facebook ad campaign optimization, scaling and management Social Network. association of people who know how to create profitable campaigns. Project budget 80,000$ - 100,000$
If you are interested in the project and help us solve the problem. Please contact my.
Best regards,
Raymond
Responsibilities:
- Developing new user-facing features using JavaScript framework React JS.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code which works across platforms.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Should be able to take initiatives and ownership and build the products from scratch.
- Maintain code and write automated tests to ensure the product is of the highest quality.
Requirements:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js, JavaScript, HTML, CSS and its core principles.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e. g., Immutable.js ).
- Knowledge of isomorphic React is a plus.
- Familiarity with RESTful APIs.
- Knowledge of functional and object-oriented programming.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools such as GIT.
Hello Everyone!
On behalf of one of our clients,we are hiring Tester / QA Executive.
Responsibilities
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
Skills Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and scripting
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus
- Tech in IT
Node.js, MongoDB, Redis, ElasticSearch.








