About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.
Key Responsibilities
• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.
• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.
• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.
• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.
• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

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EXCITED ABOUT YOUR TASKS?
● Liaise with clients to understand role requirements to source the most suitable candidates
● Source, screen and compile a shortlist of qualified candidates for various technical roles
● Screen the candidates to ensure we put forward the best quality candidates to clients
● Recruit senior IT profiles, with a focus on functional expertise
●Communicate with hiring managers to understand vacancy requirements fully
● Establish a strategy to deliver suitable candidates on time
● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service
● Connect and coordinate with external vendors to support hiring needs
● Serve the business at a very deep and high touch level
WHAT WILL YOU NEED TO SUCCEED?
● 3+ year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting
● Familiarity with different selection methods (screening, interviews, assignments)
● Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity
● Must have Strong Knowledge of IT Technologies and skills
● Experience in handling multiple vendors.
● Great interpersonal and communication skills
● MBA in human resources or similar relevant field
We are looking "SAP UI5/FIORI Consultant" for Reputed Client @ Chennai Permanent Role.
Experience: 5-8 Yrs
• Good knowledge on MVC frame work
• Experience in ABAP
• Good in understanding CRUD methods
• Experience in FIORI design patterns & UI theme designer
• Experience with SAP Web IDE & BAS
• Experience In FIORI Launch pad config
• Experience in working with SAP UI5/Javascript/HTML/Jquery)
• Experience in Layout designing
• Building complex UI’s with UI5. Good at filters/Associations/Navigations & batch call concepts
• Smart controls/Smart filters
• Deployment process
• Experience in cloud connectors
Key Responsibilities:
- Azure Cloud Sales & Solutioning: Lead Microsoft Azure cloud sales efforts across global regions, delivering solutions for applications, databases, and SAP servers based on customer requirements.
- Customer Engagement: Act as a trusted advisor for customers, leading them through their cloud transformation by understanding their requirements and recommending suitable cloud solutions.
- Lead Generation & Cost Optimization: Generate leads independently, provide cost-optimized Azure solutions, and continuously work to maximize value for clients.
- Sales Certifications: Hold basic Microsoft sales certifications (Foundation & Business Professional).
- Project Management: Oversee and manage Azure cloud projects, including setting up timelines, guiding technical teams, and communicating progress to customers. Ensure the successful completion of project objectives.
- Cloud Infrastructure Expertise: Maintain a deep understanding of Azure cloud infrastructure and services, including migrations, disaster recovery (DR), and cloud budgeting.
- Billing Management: Manage Azure billing processes, including subscription-based invoicing, purchase orders, renewals, license billing, and tracking expiration dates.
- Microsoft License Sales: Expert in selling Microsoft licenses such as SQL, Windows, and Office 365.
- Client Collaboration: Schedule meetings with internal teams and clients to align on project requirements and ensure effective communication.
- Customer Management: Track leads, follow up on calls, and ensure customer satisfaction by resolving issues and optimizing cloud resources. Provide regular updates on Microsoft technologies and programs.
- Field Sales: Participate in presales meetings and client visits to gather insights and propose cloud solutions.
- Internal Collaboration: Work closely with various internal departments to achieve project results and meet client expectations.
Qualifications:
- 1-3+ years of experience selling or consulting with corporate/public sector/ enterprise customers on Microsoft Azure cloud.
- Proficient in Azure cost optimization, cloud infrastructure, and sales of cloud solutions to end customers.
- Experience in generating leads and tracking sales progress.
- Project management experience with strong organizational skills.
- Ability to work collaboratively with internal teams and customers.
- Strong communication and problem-solving skills.
- SHIFT: DAY SHIFT
- WORKING DAYS: MON-SAT
- LOCATION: HYDERABAD
- WORK MODEL: WORK FROM THE OFFICE
REQUIRED QUALIFICATIONS:
- A degree in Computer Science or equivalent - Graduation
BENEFITS FROM THE COMPANY:
- High chance of Career Growth.
- Flexible working hours and the best infrastructure.
- Passionate Team Members surround you.
What will you do?
- Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
- Triage and fix critical issues that arise in the field that affect our core product.
- Manage git repositories, pull requests, and review code.
- Communicate properly & promptly with all stakeholders.
- Build a proof-of-concept for new products from scratch.
- Optimize, clean up, and comment on the existing codebase.
What should you have?
- Must have 5-8 years of hands-on engineering experience.
- Must be an expert in Javascript with ES6+ features, Node.js, ReactJS, and Redux
- Must be an expert in HTML5, CSS3, SASS, and Webpack.
- You are proficient with RESTful API design and implementation using Node.js.
- Proficiency in relational (MySQL, Cloud Spanner, etc.) and non-relational (MongoDB, Google Cloud Firestore, etc.) databases.
- Must be an expert in data structure and creating highly optimized algorithms.
- Should have a working knowledge of GCP services like App Engine, CloudSQL, Compute Engine, etc.
- Should have a working understanding of microservices patterns, serverless design, and event-based architecture.
- Willingness to learn new programming languages, frameworks, and paradigms.
What we offer
- A fast-paced environment to learn and grow. You’ll get opportunities to represent the company in events like Devoxx, Google Developer Days India, etc.
- Very high autonomy; freedom to take risks, to experiment, and to fail. You’ll collaborate with product managers and designers, data scientists and algorithm experts, even dairy farmers, to build exciting new features
- An opportunity to work on something that really matters. Check out the reviews for our app.
- Very high transparency.
- We pay top of the market with excellent benefits
- Personal CFO Services with IndMoney.
- Employee assistance program- Counselling and consultation services for work and home- life topic
- Group medical insurance family floater for Employees, spouses and kids
Who are we?
With millions of transactions each month, Animall is one of the world’s fastest-growing agritech companies. We continue to re-imagine and re-engineer the dairy ecosystem in India, and each team member will have significant ownership of the key components that go into this mission!
🗞 Animall in the News
https://youtu.be/4ZOO3uex1xA" target="_blank">https://youtu.be/4ZOO3uex1xA
https://www.techcircle.in/2021/07/14/animall-raises-14-mn-series-b-from-new-and-existing-investors">Animall raises $14 mn Series B from new and existing investors (techcircle.in)
Skill: Dellboomi Integration Developer
Work Mode: 6 Months
Location: Gurugram / Hyderabad / Pune / Delhi / Noida
Technical Skills: Dellboomi Integration, Groovy Script, Java Script, ATOM.
Job Description
- Bachelor’s Degree in computer science or relevant degree
- 3-5 years of experience in integration development.
- Experience with modern Groovy Script, JavaScript libraries and frameworks such as XLST.
- Strong communication skills with the ability to effectively interface with clients
- Good business analysis/design skills.
- Excellent time management and organizational skills.
- API / REST / SOAP experience
- Able to work with project management systems and time allocation.
- Good knowledge of Atom Management and Deployment
Task:
- Design, implement and maintain Java application phases
- To take part in software and architectural development activities
- Conduct software analysis, programming, testing and debugging
- Identifying production and non-production application issues
- Transforming requirements into stipulations
- Develop, test, implement and maintain application software
- Recommend changes to improve established Java application processes
- Develop technical designs for application development
- Develop application code for Java programs
We wish:
- Minimum 7 years of experience with excellent Java development skills
- Demonstrable hands-on experience of delivering solutions in a JavaEE 6 environment
- Open-source frameworks and standards Hibernate, Spring JDBC
- Hands-on experience with tools such as: Ant, Eclipse, Maven, SVN, SoapUI, JIRA, Bamboo
- WS concepts and protocols: WSDL, REST, SOAP, JMS, XSLT, XML Schema
- Experienced with one or more open-source ESB products (JBOSS FUSE ESB, Apache Camel, Apache servicemix) and / or message-oriented middleware and Active MQ, JMS
- Strong Java unit test skills
- Good experience in design patterns & design principles
- Experience with Webservices, PLSQL and SQL (Oracle 10g or above)
- Experience in Oops development with Core Java
- Desirable:
- Experience with: Elastic Search, Smooks, Lucene, Jasper, Report
- Domain driven design
- Experience with NoSQL technologies: Casandra, Mongo DB
- Experience with agile development practices (Eg Scrum) and continues integration environment
- J2EE application and web containrs such as GlassFish, Jetty, Tomcat
- CMMi-5 level process experience advantage
We Offer:
- Freedom to realize your own ideas & individual career & development opportunity.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
- Professional challenges and career development opportunities.
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables
- As a polyglot developer Ideally, you should have:
- 1.5+ years of development experience using any of technology java, scala, python or any similar exciting technologies.
- Hands-on experience in coding, and implementation of complex, custom-built applications Working knowledge of build tool like maven/sbt and code versioning systems like git/bitbucket/cvs/svn
- Familiarity with few databases, like MySQL, Oracle, PostgreSQL, SQL Server, NoSQL etc Great OO skills, including strong design patterns knowledge
- Good communication and ability to work in a consulting environment is essential
- Think through hard problems in a consultancy environment, and work with amazing people to make the solutions a reality Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience
- Build custom software using the latest technologies and tools Craft your own career path
- Providing solution to real problems in Bigdata world.
- RnD on using the latest tools,techniques and cloud services.
- Automating the manual-timetaking tasks.
- Hands-on coding, usually in a pair programming environment.
- Working in highly collaborative teams and building quality code
- Working in lots of different domains and client environments
- Understanding the business domain deeply
We are a team of technology agnostic, passionate people who aim to provide solution to real world Bigdata problems.
We are building solutions that will help our customers to do automatic migration of their RDBMS systems to latest BIGDATA platforms and tools such as Spark, Apex, Flink etc. For more information do visit our products webpage.
Job Description:
We are looking for a Java Developer with experience in building high-performing, scalable,enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.
Responsibilities and Duties
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
Qualifications
• BS/MS degree in Computer Science, Engineering, or a related subject
• Minimum 4.5 to 6 years of software development experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Microservice architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.
Company Introduction
Edfone is an educational technology company, which creates smart tools for students.
This position is for a global project where your work will create an impact on students across the globe. Being one of the early in-house team members you will get to enjoy interacting with founding team and working with early customers - students and teachers. And as always, you will be eligible for a fair share of startup benefits. If you are someone who loves to write mouth watering code and is game to for an exciting ride to help students across the world learn better, do see if you have the skills we need and apply.
Job Description
We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition ownership of existing React Native apps from out sourced developers to in-house
Skills
- Firm grasp of the JavaScript and its nuances, including ES6+ syntax
- Knowledge of functional or object-oriented programming
- Ability to write well-documented, clean Javascript code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle, Android Studio
- Understanding of REST APIs, the document request model, and offline storage
- Experience with automated testing suites, like Jest or Mocha














