CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

Sales Team Leader – Loan Industry

Location: Andheri

Job Summary:

We are seeking a proactive and performance-oriented Sales Team Leader with strong

experience in the loan and DSA (Direct Selling Agent) ecosystem. This role involves

leading a team of loan sales executives to meet sales targets through DSAs and direct

sourcing. The ideal candidate must have hands-on experience in the loans industry, a

strong understanding of credit and documentation, and the ability to drive high-

performing sales strategies. The Sales Team Leader will also be responsible for

coaching the team, maintaining compliance, and achieving monthly business goals.

Key Responsibilities:

A. Team Leadership & Target Achievement

• Lead and supervise a team of sales executives across loan products (Personal,

Business, Home Loans, etc.).

• Set and monitor individual and team sales targets.
• Motivate and guide the team toward consistent achievement of targets and

productivity.

B. Channel & DSA Management• Source business through DSA channels, referrals

• Build and maintain strong relationships with DSAs and other sales partners.
• Ensure proper onboarding and training of new DSAs and agents.

C. Sales Execution & Customer Management

• Guide the team through the sales process – from lead generation to file login and

disbursal.

• Resolve escalations and ensure smooth customer experience throughout the

loan lifecycle.

• Support in documentation and KYC collection processes.

D. Reporting & Coordination

• Monitor and review daily sales activities, pipeline status, and lead conversions.
• Prepare MIS reports and daily dashboards for internal tracking and review.
• Coordinate with internal teams (Operations, Credit, and Disbursement) for

smooth process flow.

Required Skills & Qualifications:

• Experience: Minimum 2–4 years in loan sales with strong exposure to DSA

models

• Proven experience in products like Personal Loans, Business Loans, or Home Loans
• Strong communication, leadership, and field sales skills
• Basic understanding of credit processes and financial documentation
• Comfortable with achieving aggressive monthly sales targets

SENIOR DATA ENGINEER:

ROLE SUMMARY:

Own the design and delivery of petabyte-scale data platforms and pipelines across AWS and modern Lakehouse stacks. You’ll architect, code, test, optimize, and operate ingestion, transformation, storage, and serving layers. This role requires autonomy, strong engineering judgment, and partnership with project managers, infrastructure teams, testers, and customer architects to land secure, cost-efficient, and high-performing solutions.

RESPONSIBILITIES:

• Architecture and design: Create HLD/LLD/SAD, source–target mappings, data contracts, and optimal designs aligned to requirements.
• Pipeline development: Build and test robust ETL/ELT for batch, micro-batch, and streaming across RDBMS, flat files, APIs, and event sources.
• Performance and cost tuning: Profile and optimize jobs, right-size infrastructure, and model license/compute/storage costs.
• Data modeling and storage: Design schemas and SCD strategies; manage relational, NoSQL, data lakes, Delta Lakes, and Lakehouse tables.
• DevOps and release: Establish coding standards, templates, CI/CD, configuration management, and monitored release processes.
• Quality and reliability: Define DQ rules and lineage; implement SLA tracking, failure detection, RCA, and proactive defect mitigation.
• Security and governance: Enforce IAM best practices, retention, audit/compliance; implement PII detection and masking.
• Orchestration: Schedule and govern pipelines with Airflow and serverless event-driven patterns.
• Stakeholder collaboration: Clarify requirements, present design options, conduct demos, and finalize architectures with customer teams.
• Leadership: Mentor engineers, set FAST goals, drive upskilling and certifications, and support module delivery and sprint planning.

REQUIRED QUALIFICATIONS:

• Experience: 15+ years designing distributed systems at petabyte scale; 10+ years building data lakes and multi-source ingestion.
•  Cloud (AWS): IAM, VPC, EC2, EKS/ECS, S3, RDS, DMS, Lambda, CloudWatch, CloudFormation, CloudTrail.
• Programming: Python (preferred), PySpark, SQL for analytics, window functions, and performance tuning.
• ETL tools: AWS Glue, Informatica, Databricks, GCP DataProc; orchestration with Airflow.
• Lakehouse/warehousing: Snowflake, BigQuery, Delta Lake/Lakehouse; schema design, partitioning, clustering, performance optimization.
• DevOps/IaC: Terraform with 15+ years of practice; CI/CD (GitHub Actions, Jenkins) with 10+ years; config governance and release management.
• Serverless and events: Design event-driven distributed systems on AWS.
• NoSQL: 2–3 years with DocumentDB including data modeling and performance considerations.
• AI services: AWS Entity Resolution, AWS Comprehend; run custom LLMs on Amazon SageMaker; use LLMs for PII classification.

NICE-TO-HAVE QUALIFICATIONS:

• Data governance automation: 10+ years defining audit, compliance, retention standards and automating governance workflows.
• Table and file formats: Apache Parquet; Apache Iceberg as analytical table format.
• Advanced LLM workflows: RAG and agentic patterns over proprietary data; re-ranking with index/vector store results.
• Multi-cloud exposure: Azure ADF/ADLS, GCP Dataflow/DataProc; FinOps practices for cross-cloud cost control.

OUTCOMES AND MEASURES:

• Engineering excellence: Adherence to processes, standards, and SLAs; reduced defects and non-compliance; fewer recurring issues.
• Efficiency: Faster run times and lower resource consumption with documented cost models and performance baselines.
• Operational reliability: Faster detection, response, and resolution of failures; quick turnaround on production bugs; strong release success.
• Data quality and security: High DQ pass rates, robust lineage, minimal security incidents, and audit readiness.
• Team and customer impact: On-time milestones, clear communication, effective demos, improved satisfaction, and completed certifications/training.

LOCATION AND SCHEDULE:

●      Location: Outside US (OUS).

●      Schedule: Minimum 6 hours of overlap with US time zones.

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Direct access to founders from day one. Full ownership. A problem that genuinely matters.

If this feels like it was written for you, it probably was.

Company: Peak XV Networks Pvt Ltd, is a dynamic and innovative IT Infrastructure services company dedicated to delivering cutting-edge solutions to empower businesses globally. With a focus on technological excellence, we strive to transform industries & business through our comprehensive suite of software products and services.

Industry: Information Technology

Position: Sales Executive – IT Hardware

Experience: 0–3 years in IT Hardware / Infrastructure Sales

Qualification: Any Graduate (Technical background preferred but not mandatory)

Role Overview

We are seeking a motivated and dynamic IT Hardware Sales Executive to join our team. The role involves selling IT Hardware solutions including Servers, Storage, Networking equipment, Desktops, Laptops, and related components. The ideal candidate should have prior experience in IT hardware sales, fair knowledge of IT components and the ability to build and maintain strong client relationships.

Key Responsibilities

·      Identify and develop new business opportunities for IT Hardware products.

·      Manage existing client accounts, ensuring customer satisfaction and repeat business.

·      Understand customer requirements and recommend suitable IT Hardware solutions.

·      Collaborate with internal technical teams to design customized hardware proposals.

·      Meet and exceed sales targets and business development goals.

·      Stay updated with the latest IT hardware trends, products, and vendor offerings.

·      Prepare and deliver presentations, quotations, and proposals to clients.

·      Maintain accurate records of sales activities, pipeline, and forecasts in CRM.

Required Skills & Competencies

• 0–3 years of proven experience in IT hardware / IT infrastructure sales.
• Fair knowledge of IT components (Servers, Networking, Storage, end-user devices).
• Strong communication, negotiation, and presentation skills.
• Ability to build long-term client relationships and maintain a customer-first approach.
• Result-oriented with a track record of achieving sales targets.
• Self-driven, proactive, and able to work independently as well as in a team.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work with leading IT Hardware vendors and solutions.
• Growth and career advancement in IT Infrastructure sales.
• Dynamic and supportive work environment.

If you are a passionate individual with an interest in sales, we encourage you to apply for this exciting opportunity to kickstart your career as a Sales Engineer in IT Sales. Join us and be part of a team that is driving technological innovation and delivering cutting-edge solutions to our clients.

We are looking for a Senior Test Engineer who will work closely with the project team members and ensure the quality of the delivery.

• Develop automated tests for product validation (regression and integration).
• Develop and execute test cases, scripts, plans, and procedures (manual and automated).
• Integrate and execute automated tests in CI/CD environments
• Troubleshoot, and improve existing automation scripts
• Act as a lead team member as the team grows, providing support and training to other team members
• Execute test cases against various software applications and document the results
• Perform ad hoc testing of new and existing features to ensure they meet design requirements, quality,

    and usability standards

• Follow-up with and document resolution of bugs
• Maintain test cases for manual and automated tests
• Communicate defects to stakeholders in a clear and concise manner

• Minimum 3 - 5 years experience in a diverse technology environment in a Quality Assurance role
• Experience developing testing strategies and test plans
• Experience creating and executing automated end-to-end tests, using tools such as Selenium,

    Cucumber, or other automation frameworks

• Exposure to ‘Leapwork’ is good to have. Expertise on Java, OOPS Concepts
• Good understanding of software development lifecycles
• Ability to work in multiple application environments

Strong data analysis, data verification, and problem-solving abilities

• Fluency in written and communication skills in English
• Strong ability to work collaboratively in a team environment
• Excellent organizational skills including, management of multiple assignments, setting personal goals and

    targets, and document management

• Excellent focus on detail through adherence to quality assurance best practices

• Handling Recruitment functionalities.
• Work on search engines like Naukri and Monster and hire candidates.
• Short listing resumes from search engines and references.
• Joining formalities
• Lining up of candidates for the Interviews.
• Performing Reference Check for selected employees.
• Coordinating with candidates & the technical panel for scheduling the interviews.

In your role you will:

• Be an active member of the GSS Fi management team in Global Centre Pune driving strategic and people orientated change programs.
• Manage a team of professionals delivering/processing the full cycle of cash allocation, cash management, accounts receivable and master data management
• Oversee and steer the day to day operation and delegate responsibilities across your team such that key performance indicators are consistently delivered.
• Build, coach and develop your team.
• Ensure that stakeholder requests are handled with professionalism and positive service attitude while ensuring that delivery is according to defined SLA.
• Establish and maintain close and professional partnerships with internal stakeholders.
• Streamline internal processes to ensure the most efficient operational standards.
• Review and manage exception reports, KPIs, and other key indicators of performance/output.

• Multinational company experience in a shared service organisation (preferably in businesses like ours)
• Strong communication skills, both written and oral
• Several years experience in managing Credit collections teams to drive performance.  Must be organised and goal oriented.
• Solid knowledge in double entry book keeping (you don’t have to be a qualified accountant)
• Experience in creating and presenting cash flow forecasts to Regions and Group Treasury.
• Drive high quality Balance sheet reconciliations (Accounts receivable and Bank account)
• Experience in arranging payments (daily cash mobilisation) in the Regions that are being supported, which means multi-currencies.  This will also mean Legal Entity (LE) deposit maintenance and tracking.
• Credit Card payment processing and reconciliation
• Given we use Oracle, driving more automation to improve efficiency would be a good thing.

We are looking for a bright and exceptional Engineering Manager to join our Hyderabad based Technology team. The role involves building complex next generation product used by our clients and architecting solutions to support new technical and business initiatives.

What you’ll do: • Manage, design, execute and take complete responsibility for the delivery and maintenance of software projects/products • Help the team translate the business requirements into R&D tasks • Work with business groups to outline project deliverables and manage the roadmap of the R&D tasks • Work with Technical Relationship managers to understand the client initiated R&D requests • Act as a point of contact for managing and driving production defects to resolution • Tailor processes to help manage time-sensitive issues and bring them to appropriate closure • Engage and manage team of highly talented technologists, and aid in them grow professionally with regular mentoring

What you’ll need: • A bachelor’s degree in Computer Science with 8+ years of experience, fintech domain is a plus • Demonstrated track record of end-to-end delivery of enterprise-grade software • Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence • Superior project management skills to ensure high-quality and timely solution delivery

• Attention to detail and quality, and the ability to work well in and across teams • Ability to advocate & influence multiple stakeholders • Excellent analytical and reasoning skills • Ability to learn new domains and deliver output • Experience leading a team of highly skilled engineers • Strong communication skills

Members of the Arcesium Company Group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.

• MS or BS in Computer Science or equivalent
• 9+ years (or more) experience shipping quality code
• 4+ years’ experience with leading frontend frameworks like Angular 1 to 8 or ReactJS, etc.
• Experience on Ionic Framework, Cardova
• Experience contributing front-end code to a publicly available, consumer-focused web application.
• Solid experience and understanding of HTML5, CSS3, and Javascript (vanilla JS and popular libraries like Underscore.js and jQuery)
• Experience with REST-based API