
CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)
CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)
Job Title: Customer Service Representative (Work From Home)
Location: Remote (Work From Home)
Employment Type: Contractual (as per client requirement)
Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)
Shift: Rotational shift (6 days a week job)
About the Role
We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client.
Key Responsibilities
Handle customer queries efficiently and professionally via chats or emails.
- Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
- Experience: 1 year exp is mandatory in chat or mail.
- Languages: Good communication skills in English and Hindi.
- Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.
Work From Home Requirements
Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:
- Core i5 7th Gen or above processor
- Minimum 8 GB RAM
- Functional camera (mandatory during working hours)
- Stable internet connection: minimum 20 Mbps
- USB headset with noise cancellation
- UPS backup for power stability
- EDR (Endpoint Detection and Response) software installed
If you do not have any of the above specifications, you are not eligible for this role.

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If interested kindly share your updated resume at 82008 31681
Responsibilities:
.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
of the software product development life cycle. This will include analyzing system
and user requirements, designing software flowcharts, creating user interfacing
applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve
system functionality.
An ideal candidate would be someone who has proficiency in JavaScript or Flutter
frameworks, good analytical skills, the ability to anticipate issues and frame
remedial actions, and excellent teamwork skills.
What will you be doing?
● Write simple, efficient, and maintainable code.
● Design, develop, scale and maintain User Application written in JS or Dart.
● Manage individual priorities, deadlines, and deliverables.
● Validating the functionality and security of the application.
● Function well in a fast-paced, rapidly changing environment
● Ensuring best coding standards and practices to improve and maintain
quality.
● Meeting with the engineering and product team to discuss project definitions
and goals.
What will you need ?
● Bachelor/Master degree in CS or related field from a reputed college
● 2-6 years of experience in frontend software development
● Sound knowledge of JavaScript or Flutter technologies.
● Solid grip on the programming basics like DS and algorithms, OOPS.
● Understanding & experience with restful APIs and microservice
architecture
● Prior experience in start-ups or health-tech will be a plus
- Review business requirements, identify gaps, and author functional design documents
- Develop high-quality software that is aligned with user needs and business goals
- Participate and author technical design documents, incl. application integration.
- Exposure to design patterns is desirable.
- Proactive and self-starter requiring minimal supervision, who can collaborate with multiple stakeholders in the company
- Team player who works well with development/ product engineering teams
- Adept at troubleshooting and solving complex problems using root cause analysis
- Adherence with software development processes. Demonstrate problem-solving skills and attention to quality and detail
- Good communication skills, proficiency in verbal and written English
- Perform code reviews and unit testing of program modules
- Execute conversion plans and document possible improvements; identifying and resolving disruptions in the processes
Roles and Responsibilities:
An ideal candidate will exhibit the following traits:
- Adapt and work on distributed technology stacks
- Work with BA’s to define or elaborate business software requirements
- Design and build responsive and usable interface (UI/UX) for web and mobile applications through appealing, visual design
- Take ownership of product features and work closely with stakeholders to ideate and rapidly release minimum viable product or solution Extensive experience with SDLC phases including Agile methodologies
- Assist in designing client-side and server-side architecture
- Develop well-managed, high-quality, scalable, and reusable code using .NET components, web service APIs, database procedures, JavaScript, etc.
- Build automation pipeline (CI/CD) through appropriate tools and scripting
- Perform code reviews, validation, and verification testing
- Debug code, solve incidents and defects
- Proactively communicate in providing status reports and report blockers
- Document technical design and unit test plans
- Evaluate security and regulatory requirements
- Full-stack developer with extensive knowledge of software development, agile methodologies, and the following technologies: C#, ASP.NET, Web API, HTML/CSS, MVC, WCF, Python, JavaScript, SQL Server/Oracle
- Experience developing highly responsive web and mobile applications (UI/UX) using HTML5/CSS3, W3.CSS, Bootstrap, JavaScript, XML, Xamarin, etc.
- Familiarity with various operating systems (Linux, Mac OS, Windows)
- Hands-on experience in software development and agile methodologies
- Analytical mind with problem-solving aptitude
- Proficiency in relational databases like SQL Server and Oracle. Knowledge of cloud technologies (AWS, Azure, Google cloud), container, and virtualization will be a big plus.
- Familiarity with Continuous integration (Jenkins/Hudson) and version control (GitHub, SVN). Knowledge of modern frameworks and design patterns, and test automation tools for Unit and Performance testing.
- Experience creating secure RESTful web services in XML and JSON
Experience in Sitecore Devlopment 9+ version
Hands on experience in .Net
Full Time permananet position with client
An Overview
Marmeto is an IT solution company, more than solving the unseen issues; we work on getting tech solutions that help business see the unseen. Currently providing service and in house products of our own. Touch based 650+ clients across the globe. With such dedication, we have been delivering services with a personal touch.
Characteristics of success at Marmeto. Is this you?
Are you an experienced, customer-obsessed, strategic, detail-oriented, and highly creative Product Specialist? Are you looking to participate in the creation of new products and features, from the idea stage to launch? Are you a team player and have great EQ? Great. Then we're looking for you too.
Can you say “Yes, I have!” to the below?
- Degree in Computer Science, Engineering or relevant field
- Overall 3+ years of experience with minimum 2 years in Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
- An attitude to get things done and willingness to work in a high-paced environment is mandatory
- Previously managed high traffic E-Commerce sites
- Passionate about technology & web products
- Outstanding communication, presentation and leadership skills
- Prior experience working with SaaS products is a big plus
- Excellent organisational and time management skills
- Sharp analytical and problem-solving skills







