CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

6+ Years of development in Database technologies preferably DB2, Sybase or Oracle.

Python Scripting, Database/SQL, Databricks/Cloud experience

Strong understanding of RDBMS databases, JDBC, and database access technologies (Sybase, DB2 preferred but not required).

Strong SQL and database programming skills; including creating Views, Stored Procedures, Triggers, implementing Referential Integrity.

Experience with Database concepts, Data Analysis, Database Design, Data Warehousing concepts and working knowledge of Dimensional Modelling.

Excellent problem solving skills & good communication skills.

Willingness to take lead, own & drive things end to end independently

Desired Skills.

Knowledge of Financial domain.

Scripting languages like Perl, Python.

Prior knowledge of working in Agile model

Job Location: Yeswanthpur, Bengaluru

Job Description:  

∙Estate Management 

∙Central Purchasing activity 

∙Management and supervision of front office. 

∙Detailed Planning of Travel and Hotel arrangements for employees and Senior Management when they 

travel outside India or within India. 

∙Prepare Itinerary for employees and senior delegates 

∙Coordination in Visa Processing, travel formalities for employees and visitors. 

∙Organizing Complete Domestic Air/Train/Overseas travel (Ticketing through Travel agent, Hotel Booking, Vehicle Arrangement). 

∙Planning, Organizing and controlling all administrative functions. 

∙Maintain rate contract with Vendors for Supply of Office Stationery, travel, hotel, cab services etc. ∙Maintain and manage company car fleet , including repair, maintenance, insurance claims, insurance renewals. 

∙Supervision of Housekeeping Staff & Maintenance of office equipment’s /premises. 

∙Taking care of Day to Day admin activates of the organization like stationery, pantry items, office equipment’s etc. 

∙Paying Monthly utility bills and other vendor payments (like cab, courier etc.) 

∙Verify and approve the invoices of vendors for payment processing. 

 B.S. or above degree in Computer Science or related technical field  Work ethics: As a company and team we expect you to be an expert in your field, within our team – operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed.  As a team, we “lean-in” to support our teammates where and when possible.  The ability to work alone and as a team.  At least 3 years’ experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant.  Proven troubleshooting and problem-solving skills. o Note: we’d appreciate some brief examples to review during interview stages, including examples relating to Python.  Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences  Enterprise infrastructure solution architecture experience o Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING o Azure platform experience with related certifications o At least basic knowledge of Python. o Remote software distribution technologies like SCCM/ARD etc. desirable o Windows Application packaging and deployment experience desirable o Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable

Position Summary:

The Graphic Designer Intern will support our design team in creating visually compelling content for both digital and print media. This role is ideal for a creative individual with a passion for design, eager to develop their skills and contribute to exciting design projects.

Key Responsibilities:

• Assist in designing graphics for various platforms, including social media, websites, email campaigns, and print materials.
• Collaborate with the design team to brainstorm and develop creative concepts that align with project goals and brand guidelines.
• Create and edit visual assets such as banners, infographics, brochures, and promotional materials.
• Help with the preparation of design files for production and ensure accuracy in formatting and resolution.
• Research design trends and best practices to bring fresh ideas to the team.
• Support the team with administrative tasks related to design projects, including organizing assets and maintaining design archives.
• Participate in design reviews and provide feedback to improve project outcomes.

Responsibilities :

- Execute and drive multiple UI UX projects by diagnosing business and user needs.

- Apply all pieces of user-centred design methodology and processes.

- Plan and conduct primary and secondary research.

- Convert user insights into concept designs that are not only compelling but are contrasting ideas looking at business challenges from varied angles.

- Design and manage all interaction design activities including visual design coordination with global designers.

- Present design decisions to the stakeholders that are backed up by strong experience design principles and rationale.

- Coordinate with technology teams to bring designs to a pixel-perfect reality.

- Manage communications at all levels and be responsible for project deliverables with quality and on time.

- A clear and effective presentation style to inform and influence important design decisions and maintain credibility.

- Create wireframes and visual design mockups as needed in order to effectively conceptualize and communicate detailed user interaction behaviors

- Create or advise on content architecture and navigation design, Design page level layout, page flow, and task fulfilment

- Conduct user research and synthesize findings

- Define and distill complex user requirements

- Design digital products and service processes

- Conduct usability testing

- Collaborate with cross-functional teams

- Communicate design solutions.

What We're Looking For :

- A relevant design degree, or equivalent work experience in UI UX is required

- 2+ years of experience with enterprise or design-oriented systems

- Familiar with design tools such as Figma, Photoshop, and Illustrator.

- Knowledgeable about HTML, CSS, and JavaScript; able to demonstrate how technical constraints and opportunities inform design solutions

- Portfolios demonstrate your expertise and experience is required

- You are able to communicate design rationale effectively in both oral and written forms, influence others, and find innovative solutions to problems.

- In the past, work has involved cross-functional collaboration with designers, product managers, software engineers, and end users.

- You have the ability to contribute to design strategy and build strong relationships across stakeholders and multidisciplinary teams.