CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

Job Title: SMO Analyst

Location: Jaipur

Company: JPloft Solutions Pvt. Ltd.

Job Type: Full-Time

Experience: 2-4 Years

Job Description:

JPloft Solutions Pvt. Ltd. is seeking a passionate and results-oriented SMO (Social Media Optimization) Analyst to join our dynamic team. The candidate will be responsible for improving our online presence, driving engagement, and growing our brand's reach across various social media platforms. If you have the creativity and expertise to craft impactful strategies and deliver measurable results, we want to hear from you!

Key Responsibilities:

-Social Media Strategy:

Develop and implement creative social media strategies to increase engagement, reach, and brand visibility.

Collaborate with content, design, and marketing teams to create and execute successful campaigns.

-Platform Management:

Oversee daily management of social media platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube.

Optimize content for each platform to align with audience preferences and emerging trends.

-Content Creation and Optimization:

Partner with the content and design teams to produce high-quality posts, visuals, and videos.

Ensure all content adheres to brand voice guidelines and integrates SEO best practices.

-Engagement and Community Management:

Actively engage with followers, respond to comments and messages, and build community trust.

Address customer feedback and queries in a professional and timely manner.

-Analytics and Reporting:

Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other social media -analytics platforms.

Create detailed reports to track key metrics, ROI, and engagement levels.

-Trend Monitoring:

Stay informed about the latest social media trends, platform updates, and emerging tools.

Identify innovative opportunities to enhance strategies and improve outcomes.

-Collaboration:

Work closely with cross-functional teams to align social media efforts with broader marketing objectives.

-Qualifications and Skills:

-Bachelor’s degree in Marketing, Communications, or a related field.

-2-4 years of proven experience as an SMO Analyst or in a similar role.

-Proficiency in social media management tools (e.g., Hootsuite, Buffer).

-Strong understanding of SEO principles and their integration into social media.

-Exceptional communication, writing, and editing skills.

-Analytical mindset with the ability to interpret data and derive actionable insights.

-Creative thinker with strong problem-solving abilities.

-Experience with paid social media campaigns is an added advantage.

Interested candidates can share their resumes

Join JPloft Solutions Pvt. Ltd. and become a part of our innovative team that values creativity, collaboration, and professional growth!

• Design, develop, implement, and maintain java application phases, code, and software.
• Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
• Transform requirements into stipulations and identify production and non-production application issues
• Competence and comfort using multiple frameworks (e.g. Spark, Storm, Hadoop, Angular 2/4/5, Spring Boot)
• Strong attention to detail with the ability to identify errors and make adjustments in a testing environment.

We are seeking a skilled and enthusiastic .NET Core Developer to join our dynamic team. As a .NET Core Developer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions using the latest Microsoft technologies.

Attaching the Job description for reference -

Role : Automation Tester

EXP : 5+ yrs

Mode : WFO

Location : Coimbatore

Role Description

As an Automation Cloud QA Engineer, you will be responsible for designing, implementing, and executing automated tests for cloud-based applications. You will work closely with the development and DevOps teams to ensure the quality and reliability of software releases in a cloud environment. The ideal candidate will have a strong background in test automation, cloud technologies, and a deep understanding of quality assurance best practices.

Automation QA Engineer Responsibilities:

Automated Testing:

· Design, develop, and maintain automated test scripts for cloud-based applications using industry-standard tools and frameworks.

· Implement end-to-end test automation to validate system functionality, performance, and scalability.

Cloud Testing:

· Perform testing on cloud platforms (e.g., AWS, Azure, Google Cloud) to ensure applications function seamlessly in a cloud environment.

· Collaborate with DevOps teams to ensure continuous integration and deployment pipelines are robust and reliable.

Test Strategy and Planning:

· Contribute to the development of test strategies, test plans, and test cases for cloud-based applications.

· Work with cross-functional teams to define and implement quality metrics and standards.

Defect Management:

· Identify, document, and track defects using established tools and processes.

· Collaborate with developers and product teams to ensure timely resolution of issues.

Performance Testing:

· Conduct performance testing to identify and address bottlenecks, ensuring optimal application performance in a cloud environment.

Collaboration

· Work closely with development teams to understand system architecture and functionality.

· Collaborate with cross-functional teams to promote a culture of quality throughout the development lifecycle.

Requirements And Skills:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· Proven experience as a QA Engineer, with a focus on automation and cloud technologies.

· Strong programming skills in languages like Python, Java, or other scripting languages.

· Experience with cloud platforms such as AWS, Azure, or Google Cloud.

· Proficiency in using automation testing frameworks (e.g., Selenium, JUnit, TestNG), Selenium is preferred.

· Solid understanding of software development and testing methodologies.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration skills.

· Maintain documentation for test environment

Regards

Divya

Minimum Qualifications:

• MS or BS in Computer Science or a related subject.
• At least five (5+) years of web application testing and automation experience.
• Taking complete ownership of product testing efforts.
• Proficiency in Java/ Python or any other Object-Oriented Language.
• Experience of Selenium & WebServices or REST API testing or backend testing
• Ability to design and develop test automation frameworks from scratch
• Experience in CI/ CD setup preferably with Jenkin
• Good analytical and problem-solving skills
• Expert in methodically developing use-cases-
• Expert at writing automation test cases using Selenium.
• Expert at testing the web application for both functionality and performance.
• Understands what world-class quality for SAAS Products 
• Expert at communicating the QA results with the engineering teams
• Expert at increasing visibility for blocker/critical issues.

• Editorialist YX is looking for a Technical Architect - Search. As part of this role, you will work with a team that builds a unified search platform to power various searches for our .com website,IOS app, and internal support tools. This search impacts thousands of customers in a day and will also become pivotal to our tech efforts as we continue to grow 30x YoY.

• You will own the technical direction for the team, and you will be leading key search projects from ideation all the way to deployment. You will be working closely with both technical and business leaders to fulfill your mission.
• Salary is no bar for the relevant candidate. 

• 6+ years of experience working in java and web services.
• 6+ years of experience working in the Search domain.
• Proven skills in designing scalable, highly available distributed systems which can handle high data volumes.
• Strong understanding of software engineering principles and fundamentals including data structures and algorithms.
• Solid understanding of concurrency and multi-threading, multiple design patterns, and debugging and analytical methodologies.
• Hands-on experience on Solr Cloud or ElasticSearch.
• Deep understanding of information retrieval concepts.
• Deep understanding of Linguistic processing like tokenizers, spellers, and stemmers.
• Hands-on experience on big data tech stacks, like Hadoop, Hive, Cassandra, and Spark is a plus.
• Self-directed, self-motivated, and detail-oriented with the ability to come up with good design proposals and thorough analysis of production issues.
• Excellent written and oral communication skills on both technical and non-technical topics.

• Designing and building a search engine using elastic search with engineers in the team for overall success for Search and other ML-based systems.
• Collaborate with peers from other Engineering groups to tackle complex and meaningful problems with efficient and scalable delivery of Search solutions.
• You are expected to be self-motivated, dedicated, and a solution-oriented individual. The main responsibilities for this position include:Leading effort to build large-scale, distributed, and highly available systems and pipelines.
• Leading effort to build large scale and highly available information retrieval systems
• Design and develop solutions using Java tech stack.
• Design and implement as per secure guidelines
• Work with QA to identify issues and fix them.

• B.Tech. in Computer Science or equivalent experience
• 6+ Yrs of experience in Java, Web services & Search Domain
• Experience working in Product based company

• Retiral Benefits
• Medical Insurance
• Remote Working Opportunity for the time being
• MacBook
• Stock Options
• Gym Membership