CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)
Job Title: Customer Service Representative (Work From Home)
Location: Remote (Work From Home)
Employment Type: Contractual (as per client requirement)
Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)
Shift: Rotational shift (6 days a week job)
About the Role
We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client.
Key Responsibilities
Handle customer queries efficiently and professionally via chats or emails.
- Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
- Experience: 1 year exp is mandatory in chat or mail.
- Languages: Good communication skills in English and Hindi.
- Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.
Work From Home Requirements
Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:
- Core i5 7th Gen or above processor
- Minimum 8 GB RAM
- Functional camera (mandatory during working hours)
- Stable internet connection: minimum 20 Mbps
- USB headset with noise cancellation
- UPS backup for power stability
- EDR (Endpoint Detection and Response) software installed
If you do not have any of the above specifications, you are not eligible for this role.