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Krispcall
Krispcall cover picture
Founded :
2020
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

KrispCall is experiencing rapid growth, and we're looking for talented individuals to join us on this exciting journey. We offer a dynamic and rewarding work environment where you can learn, grow, and contribute to a product that's transforming the way businesses communicate. We value our employees and provide opportunities for professional development and advancement. Explore our open positions and discover your potential at KrispCall!

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KrispCall is a cloud telephony provider offering a comprehensive suite of communication tools, including virtual phone numbers, call management features, and integrations with popular business applications. We serve businesses of all sizes, helping them improve communication efficiency and customer experience. We are committed to innovation and creating a positive work environment

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Jobs at Krispcall

Krispcall
at Krispcall
2 candid answers
1 video
Pradeep  Subedi
Posted by Pradeep Subedi
Remote only
0 - 1 yrs
₹3L - ₹3.5L / yr
Technical support
Customer Support
Messaging
Zendesk
Hubspot
+1 more

About KrispCall

At KrispCall, we’re redefining how businesses communicate. Our modern cloud telephony platform helps companies manage calls, support teams, and stay connected—all in one place.


We’re a fast-moving startup with big ambitions. If you love technology, thrive on solving real-world problems, and want meaningful career growth, this role is for you.


About the Role

We’re looking for a customer support specialist based in India who genuinely enjoys helping people. You’ll be the first line of support for our users, guiding them through issues and ensuring a smooth experience. You’ll collaborate closely with product, engineering, and customer success teams to make our platform even better every day.

🧑‍💻 This is a fully remote position, open to candidates across India.


What You’ll Be Doing

  • Provide quick, empathetic, and solution-oriented support via chat, email, and video calls.
  • Troubleshoot VoIP, integration, account, and app-related issues.
  • Assist with onboarding new users for a seamless start.
  • Document recurring issues and help refine our support processes.
  • Share insights and feedback with product and engineering teams.

What We’re Looking For

Must-Haves:

  • 1+ year in technical support, SaaS, or helpdesk roles.
  • Basic understanding of VoIP, cloud platforms, or browser-based tools.
  • Strong written and verbal English communication skills.
  • Proactive problem-solving mindset, reliable computer, and stable internet.

Nice-to-Haves:

  • Experience with HubSpot, Zendesk, Intercom, or similar tools.
  • Remote work experience, especially in fast-paced startups.
  • Basic knowledge of APIs, networking, or browser developer tools.

Why You’ll Love Working With Us

We’re not a corporate giant, and that’s our strength. At KrispCall, you’ll take ownership, make an impact, and grow based on your strengths and ambitions.


What You Get

  1. Fully remote role across India.
  2. Professional growth and learning opportunities.
  3. A supportive, collaborative, and inclusive team culture.
  4. Clear pathways for merit-based career progression.


Apply Now

We value diverse experiences and perspectives. If you’re curious, driven, and eager to grow with a global startup, we’d love to hear from you.


Let’s build the future of communication together.

Read more
Krispcall
at Krispcall
2 candid answers
1 video
Pradeep  Subedi
Posted by Pradeep Subedi
Remote only
0 - 2 yrs
₹3L - ₹3.5L / yr
Technical support
Zendesk
Hubspot
Customer Support
Communication Skills
+2 more

About KrispCall

At KrispCall, we’re building a modern cloud telephony platform designed to simplify and modernize business communication. Thousands of users globally trust our system to manage calls, support teams, and stay connected all in one place.


We're a fast-moving startup with bold ambitions. If you're passionate about technology, enjoy solving real problems, and want meaningful professional growth, this is your opportunity.


About the Role

We’re hiring a customer support representative based in India who genuinely enjoys helping people. In this role, you’ll be the first point of contact for our users and internal teams. You’ll guide customers through issues step-by-step and collaborate closely with product, engineering, and customer success teams to make the platform better every day.


🧑‍💻 This is a fully remote position, open to candidates across India.


What You’ll Be Doing

  • Provide timely and helpful technical support to users via chat, email, and video calls.
  • Troubleshoot issues related to VoIP, integrations, account access, and app behavior.
  • Offer step-by-step solutions and clear communication.
  • Help onboard new users and ensure a smooth start.
  • Identify recurring issues and document them to improve support processes.
  • Collaborate with product and engineering teams to share feedback and insights.


What We’re Looking For

Must-Haves:

  • 1+ year of experience in technical support, SaaS, or helpdesk roles.
  • Understanding of VoIP, cloud platforms, or browser-based tools.
  • Reliable computer and stable internet connection.
  • Strong communication skills and a proactive problem-solving mindset.
  • Fluent in English (spoken and written).


Nice-to-Haves:

  • Familiarity with HubSpot, Zendesk, Intercom, or similar tools.
  • Experience working remotely or in fast-paced tech/startup environments.
  • Knowledge of APIs, basic networking, or browser developer tools.


Why This Role is Worth Your Time

We're not a corporate giant and that's a good thing. At KrispCall, you won’t be another cog in the wheel. You’ll take ownership, gain exposure across departments, and have opportunities to grow into more technical or strategic roles based on your strengths and interests.


What You Get

  1. Fully remote role across India
  2. Learning and growth opportunities
  3. Open, inclusive, and supportive team environment
  4. Merit-based career progression


Apply Now

We value diverse experiences and perspectives. If you’re curious, driven, and want to grow with a global startup, we want to hear from you.


Let’s build the future of communication together.

Read more
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