
CUSTOMER SUPPORT EXECUTIVE
* Excellent English & Hindi,
* Fresher/ Minimum 6 month to 1 year experience,
* Salary: 25k ctc- upto 22k take home,
* Graduation is mandatory
* 6 days working,
* Face to face interview
* Work from office, 6 days working, 1 day rotational off
* It's a rotational shift
Job Type: Full-time

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About Moative
Moative, an Applied AI Services company, designs AI roadmaps, builds co-pilots, and develops agentic AI solutions for companies across industries including energy and utilities.
Through Moative Labs, we aspire to build AI-led products and launch AI startups in vertical markets.
Our Past: We have built and sold two companies, one of which was an AI company. Our founders and leaders are Math PhDs, Ivy League alumni, ex-Googlers, and successful entrepreneurs.
Business Context
Moative is looking for a Data Science Project Manager to lead a long-term engagement for a Houston-based utilities company. As part of this engagement, we will develop advanced AI/ML models for load forecasting, energy pricing, trading strategies, and related areas.
We have a high-performing team of data scientists and ML engineers based in Chennai, India, along with an on-site project manager in Houston, TX.
Work You’ll Do
As a Data Science Project Manager, you’ll wear two hats. On one hand, you’ll act as a project manager — engaging with clients, understanding business priorities, and discussing solution or algorithm approaches. You will coordinate with the on-site project manager to manage timelines and ensure quality delivery. You’ll also handle client communication, setting expectations, gathering feedback, and keeping the engagement in good health.
On the other hand, you’ll act as a senior data scientist — overseeing junior data scientists and analysts, guiding the offshore team on data science, engineering, and business challenges, and providing expertise in statistical and mathematical concepts, algorithms, and model development.
The ideal candidate has a strong background in statistics, machine learning, and programming, along with business acumen and project management skills.
Responsibilities
- Client Engagement: Act as the primary point of contact for clients on data science requirements. Support the on-site PM in managing client needs and build strong stakeholder relationships.
- Project Coordination: Lead the offshore team, ensure alignment on project goals, and work with clients to define scope and deliverables.
- Team Management: Supervise the offshore AI/ML team, ensure milestones are met, and provide domain/technical guidance.
- Data Science Leadership: Mentor teams, create frameworks for scalable solutions, and drive adoption of best practices in AI/ML lifecycle.
- Quality Assurance: Work with the offshore PM to implement QA processes that ensure accuracy and reliability.
- Risk Management: Identify risks and develop mitigation strategies.
- Stakeholder Communication: Provide regular updates on progress, challenges, and achievements.
Who You Are
You are a Project Manager passionate about delivering high-quality, data-driven solutions through robust project management practices. You have experience managing data-heavy projects in an onsite-offshore model with significant client engagement. You also bring some hands-on experience in data science and analytics, preferably in energy/utilities or financial risk/trading. You thrive in ambiguity, take initiative, and can confidently defend your decisions.
Requirements & Skills
- 8+ years of experience applying data science methods to real-world data, ideally in Energy & Utilities or financial risk/commodities trading.
- 3+ years of experience leading data science teams delivering AI/ML solutions.
- Deep familiarity with a range of methods and algorithms: time-series analysis, regression, experimental design, optimization, etc.
- Strong understanding of ML algorithms, including deep learning, neural networks, NLP, and more.
- Proficient in cloud platforms (AWS, Azure, GCP), ML frameworks (TensorFlow, PyTorch), and MLOps platforms (MLflow, etc.).
- Broad understanding of data structures, data engineering, and architectures.
- Strong interpersonal skills: result-oriented, proactive, and capable of handling multiple projects.
- Ability to collaborate effectively, take accountability, and stay composed under stress.
- Excellent verbal and written communication skills for both technical and non-technical stakeholders.
- Proven ability to identify and resolve issues quickly and efficiently.
Working at Moative
Moative is a young company, but we believe in thinking long-term while acting with urgency. Our ethos is rooted in innovation, efficiency, and high-quality outcomes. We believe the future of work is AI-augmented and boundaryless.
Guiding Principles
- Think in decades. Act in hours. Decisions for the long-term, execution in hours/days.
- Own the canvas. Fix or improve anything not done right, regardless of who did it.
- Use data or don’t. Avoid political “cover-my-back” use of data; balance intuition with data-driven approaches.
- Avoid work about work. Keep processes lean; meetings should be rare and purposeful.
- High revenue per person. Default to automation, multi-skilling, and high-quality output instead of unnecessary hiring.
Additional Details
The position is based out of Chennai and involves significant in-person collaboration. Applicants should demonstrate being in the 90th percentile or above, whether through top institutions, awards/accolades, or consistent outstanding performance.
If this role excites you, we encourage you to apply — even if you don’t check every box.
- Ensuring that the design is continuously optimised so as to deliver the best user experience
- Looking at the existing designs of the apps and coming up with suggestions which can offer better user experience during all stages of the user journey starting from downloading the app
- Creating the user flow and the appropriate app screens based on the suggestions
- Working closely with our product and technology team to understand the new features and functionalities being proposed into the apps.
- Taking up the designing of the flow and the screens ensuring a smooth transition of existing users and an easy & engaging experience for the new users
- Looking at the user analytics data of the apps and understand how users are using and navigating through the app and continuously keep optimising the designs to ensure high user engagement and satisfaction
- Keeping an eye on the industry, doing the market search and recommending changes to the app design in keeping with the trends
- For any new design being introduced or existing one being changed or optimised, conducting a usability testing with the internal teams or externally if required and based on data and insights, creating the final designs
- Working with marketing and sales team to gather feedback or inputs being received from the app users.
- Driving insights out of feedback and then suggesting and implementing design improvement
- Aside from the frontend of the app, working on the app’s backend and bringing huge amount of complex user data to life through an easy to use & comprehending dashboard
What you need to have:
- Understanding user requirements for UI/UX
- 2 to 5 years of experience of designing mobile apps which have demonstrated user growth and excellent user experience
- Graduation from a reputed college
- A user centric mindset and attention to detail
- Excellent written and verbal communication skills and ability to coordinate within teams
- Understanding of business metrics and ability to translate company’s objectives into design experiences for the users
- Ready to commit for long term and be a part of the app’s growth
- Undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything

• Responsible for developing and maintaining applications with PySpark
• Contribute to the overall design and architecture of the application developed and deployed.
• Performance Tuning wrt to executor sizing and other environmental parameters, code optimization, partitions tuning, etc.
• Interact with business users to understand requirements and troubleshoot issues.
• Implement Projects based on functional specifications.
Must-Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good customer communication.
• Good Analytical skills


We are looking for an experienced Senior UI Engineer who has a passion for building mission-critical software solutions. We are looking for engineers who are unafraid of learning new technologies.
You will report directly to the CTO.
What will you work on?
Implementation, testing & deployment of enterprise-grade frontend system of our core platform. You will be responsible for leading a team of other engineers in guiding them to build our marketplace.
Who we are looking for?
● We are looking for team members who can work with all levels of management and clearly express their ideas and progress.
● You'll need to dissect complex workflows and create enterprise-class software solutions that rely on your programming skills.
● We want a leader who has demonstrated the ability to identify and isolate problem areas within the entire application flow, investigate the underlying cause, and implement solutions.
● Minimum of a bachelor’s degree in Computer Science or a related field.
What you should know?
● 5+ years of UI programming experience with advanced HTML, JavaScript, CSS, Ajax
● 3+ years of experience developing responsive & clean frontend’s in Angular.
● Extensive experience in consuming & working with HTTP RESTful web services.
● 2+ years of professional experience with commonly used Front-End frameworks and libraries, such as: React, Angular, Redux and RxJS, Ember.js, Backbone.js, Knockout, require.js, Handlebars, Mustache, Underscore, etc.
● Must be familiar with CSS preprocessors like Sass and LESS.
● Solid understanding of UI design principles and experience bringing them to life
● Thorough understating of routing, dependency injection, modular components, data-binding strategies, reactive software, handling load at massive scale, testability, and other aspects of good FE application design principles
● Comfortable consuming visual designs in Figma, Sketch, Photoshop, or Illustrator for translation into markup.
What if you knew would be a plus?
● Experience with deploying systems to AWS other related servers.
● Experience with development methodologies like CI/CD, Agile, Git, Jenkins, Behavior-Driven Development (BDD)
● Experience with building scalable Data Visulatizations
Role: Appian/Unqork Senior Solution Architect/Practice Lead
Experience: 5+ Years
Location: Trichy / Bangalore /Chennai (Post Covid)
Shift: US EST or CST
Responsibilities
- Provide pre-sales technical/functional support to prospective clients and customers with minimal supervision
- Work with sales to create and submit proposals, promote sales effort by helping customers leverage low code/no code tools for software development life cycle
- Build a solution delivery team
- Provide day-to-day guidance and technical leadership to a team of Appian/Unqork (or other low code/no code platform) Administrators, Developers, and Data Architects.
- Act as the technical lead, leading interactions with customer business and technical teams
- Work closely and collaboratively with the project team to deliver on project scope
- Works collaboratively with the Client and Team to articulate the vision and outcomes of the project and each release, and translating that vision into an actionable plan; Effectively manage customer expectations
- Develop guidance on Release Management process, working with Team and Client
- Serve as the day-to-day Technical POC for VDart team
- Plan and coordinate release logistics with other application teams and Stakeholders, identifying and accounting for dependencies
- Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Appain/Unqork low code/no code automation tool strategy
- Lead detailed discovery and scoping calls
- Work closely with sales to review requirements and develop value-focused proposals
- Describe the benefits and value of integrating Appian/Unqork low code/no code tools to integrate into a customers’ SDLC
Skills and Qualifications
- Bachelor (BS) of Science degree in Computer Science, Engineering, Mathematics, Business, Management or equivalent disciplines.
- Certification in Appian or Unqork
- 7+ years of IT experience, including full cycle software/web development and release management/implementation knowledge
- 4+ years' experience in a technical leadership position with prior experience supervising and leading teams
- 2+ years' experience of successful implementations of very large Appian or Unqork solutions
- Technical leadership in implementing enterprise-class application delivery
- Experience with Agile development methodologies
- Excellent writing, presentation, negotiation and communication skills
- Strong analytical and organizational skills
- Ability to manage and prioritize multiple tasks simultaneously
- Ability to explain technical content to non-technical, business stakeholders
- Prior experience developing proposals to respond to customer needs preferred



- Experience in React-native, IOS Development (with Swift).
- Experience in IOS SWIFT Framework
- Proven experience in React Native components in native iOS and Android
- Good understanding of Android / iOS / Web design guidelines, SDK and excellent JavaScript skills.
- Knowledge of React and the Java script ecosystem
- Exposure to other hybrid mobile platforms like IONIC,Sencha, HTML5, PhoneGap, jQuery Mobile etc.
- Familiarity with RESTful APIs development.
- Expertise with code testing best practices, including unit and integration testing to ensure quality of code.
- Familiarity with code versioning tools such as Git, SVN, Github.
- Excellent verbal and written communication skills
Preferred Skills & Knowledge: IOS Development (Swift), React Native
We are seeking Junior UI/UX Developers to join delivery team at Kochi. In this role, you will be responsible to translate UI / UX design wireframes to actual code that will produce visual elements of the application. Your job is to bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. If you are a technology expert, with a desire to provide potential customers with the best customer experience, this is the right challenge for you.
Responsibilities and Duties
- Develop new user-facing features.
- Optimize applications for maximum speed and scalability.
- Collaborate with back-end developers and web designers to improve usability.
- Continually evaluate emerging frameworks and technologies to identify opportunities, trends and best practices that strengthen the development team.
Qualifications and Skills
Following are the attributes we are looking in the candidate:
- Responsive design development using HTML, CSS and Bootstrap.
- Basic Ajax knowledge.
- Basic to intermediate JavaScript knowledge.
- AngularJs or (2+) is an added advantage.
- Good analytical, problem solving and debugging skills.
- Responsive design.
- Proper understanding of Web service.

