
Job Description for Voice Process Executive
Job Profile: Voice Process Executive
Position: Customer Support Voice Process
Location: Bengaluru, KA
Job Mode: Work from Office
Notice Period: Immediate Joiners Preferred
Job Description
We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.
Job Responsibilities
- Handle customer calls (inbound and/or outbound) efficiently and professionally.
- Understand customer queries, provide accurate information, and resolve issues.
- Work in rotational shifts with weekly offs as per process requirements.
Eligibility Criteria
- Experience: Open to both freshers and experienced candidates.
- Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
- Work Schedule:
5 days a week in International Process
6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.
- Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).
Salary Range:
- Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
- Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

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Requirements:
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- 6-8 years direct experience as a SQL Developer.
- 3+ years’ experience in ETL tools like SSIS, SSRS- Reports
- Proven Microsoft T-SQL skills.
- 3+ years of Data Analysis in a financial institution is preferred.
- Demonstrated knowledge of large, relational databases and data structures.
- Strong experience in database security
- Strong understanding of ETL concepts.
- Proficient in standard business and database software including: MS Office, MS Access, and SSMS.
- Experience with Agile using JIRA software, Confluence or combination of both.
Location: Pan India (Hyderabad / Chennai preferred)
Responsibilities
- Develop and maintain SOA-based process applications using JBPM.
- Define and model business processes using BPMN 2.0 on a BPM platform.
- Write clean, efficient, and maintainable code, ensuring best practices in configuration management and code refactoring.
- Collaborate with cross-functional teams to define and implement solutions to business process needs.
- Perform code reviews, troubleshoot issues, and provide innovative solutions.
- Work on UI development and integrate with backend systems.
- Deploy and maintain applications on servers like WebLogic, WebSphere, Apache Tomcat, or Jetty.
- Stay updated with new technologies and tools to improve development efficiency.
Key Requirements
- 4+ years of professional experience in building applications.
- Strong development experience with BPM engines, specifically JBPM (mandatory).
- Hands-on experience in SOA-based process applications.
- Proficient in Java, JSP, Servlets, SQL, and frameworks like Struts/Spring/Hibernate/MyBatis.
- Knowledge of HTML5, CSS, JavaScript languages.
- Familiarity with BPMN 2.0 and querying BPM APIs.
- Experience with application servers like WebLogic, WebSphere, Apache Tomcat, or Jetty.
- Strong problem-solving skills and excellent communication abilities.
Job Title: DGM / GM- Sales Training
Company: Urbanrise (www.urbanrise.in)
Location: Chennai
Job Type: Full-Time
Experience: Min. 15 -20 years
Reports to: VP Sales and Executive Director – Sales & Marketing
Education: MBA from a reputed institute
Responsibilities:
• Responsible in providing training to all the sales force/CRM and Team Leaders. Hand-hold the process improvements.
• Preparing training calendar for the year.
• Focus on sales Conversations, use process-oriented approach that can increase sales.
• Conduct skill gap analysis, Performance Management Process and develop a Learning and skillset building strategy across levels.
• Plan and execute month on month training program to the sales team.
• Lead a team of trainers and manage training effectiveness for each location.
• Design the training content, training mode and execute all the training programs.
• Provide on job training to the frontline sales/CRM team as and when required.
• Measure the training effectiveness and organize trainings on the sales training provided.
• Provide frequent training to low performers and able to mentor, coach, motivate and make them perform.
• The above roles and responsibilities include, but are not limited to performing and coordinating a variety of duties and tasks assigned from time to time.
Desirable Skills and Qualifications:
• 15-20 years of experience in Sales domain and working as a Sales Trainer for the last 5+ years.
• Experience in consultative sales will be an added advantage.
• Should have managed large scale / multi locational training as a function
• Should have in-depth understanding of sales training needs, processes and handled the sales training function strategically for at least 4-5 years.
• Should able to train on Sales Techniques/ Soft Skills/Behaviour/Motivational/latest trends in sales, marketing and other necessary trainings.
About Urbanrise:
Founded by a visionary team of young and passionate experts from the real estate industry, Urbanrise, one of the best builders in Chennai and Hyderabad, is a promising real estate brand emerging across South India from India’s well-acclaimed Alliance Group who has delivered over 9,600+ homes. The organization has 72 million Sq.Ft. both under development and planning stages, with a real estate portfolio of Rs.51, 000 Crores. The Organization is backed & funded by the world’s Topmost Financial Institutions.
Website: www.urbanrise.in
Job brief
We are looking for a Content Writer to join our Marketing team and enrich our websites with new blog posts, guides and marketing copy.
Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Requirements
- Proven work experience as a Content Writer, https://resources.workable.com/copywriter-job-description" target="_blank">Copywriter or similar role
- Portfolio of published articles
- Experience doing research using multiple sources
- Familiarity with web publications
- Excellent writing and editing skills in English
- Hands-on experience with Content Management Systems (e.g. WordPress)
- Ability to meet deadlines
- BSc in Marketing, English, Journalism or related field
Will be developing mobile and web applications using latest technology. Should be good in analysing requirements and translate into applications. Good in understanding application flows.
Tech Skills –
Mobile technology – Hybrid (Ionic / Cordova / capacitor / flutter), Native (Android / iOS) – Expert level – Should have completed 2-3 full sized complex projects with server component, use of cloud services, use of device native capabilities like camera, accelerometer etc.
HTML, CSS, Bootstrap, Java script – Intermediate level - Good understanding of concepts and should be able to realize application screens based on the UI provided by designers.
MEAN (MongoDB, Express, Angular/React, Node.js) stack – Beginner level - Should have understanding of concepts, good with basics
Responsibilities:
- Make changes in the existing code base of talent marketplace and implement new features.
- Collaborate with stakeholders that are involved in product design (marketing specialist and product manager).
- Report the progress to other stakeholders.
- Do bug fixes and push the source codes to the live server.
- Be responsive to change requests and feature requests
- Create Unit and Integration tests to ensure the quality of code
Requirements:
- Experience in Node js , MongoDB and Angular.
- Experience in JavaScript development.
- Understanding in MEAN or MERN Stack.
- Experience in the use of project planning tools (JIRA, Version One, GitHub, etc.)
- Excellent written and verbal communication skills (English).
- Understanding of various technologies including applications and databases.
- Able to handle multiple projects and competing deadlines
- Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
- Able to handle multiple projects and competing deadlines
- Fluent knowledge of latest HTML/CSS standards and best practices
- Experience building Responsive websites for web, tablet and mobile devices








