Customer Support – Voice Process

at Augmentive Business 7 Solutions Pvt Ltd

Customer Support – Voice Process

Augmentive Business 7 Solutions Pvt Ltd

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Customer Support – Voice Process

at Augmentive Business 7 Solutions Pvt Ltd

Posted by Riya Pathak

0 - 5 yrs

₹3.1L - ₹3.1L / yr

Mohali

Skills

Customer Support

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

Handle customer calls (inbound and/or outbound) efficiently and professionally.
Understand customer queries, provide accurate information, and resolve issues.
Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

Experience: Open to both freshers and experienced candidates.
Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

Job Responsibilities

Handle customer calls (inbound and/or outbound) efficiently and professionally.
Understand customer queries, provide accurate information, and resolve issues.
Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

Experience: Open to both freshers and experienced candidates.
Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

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About Augmentive Business 7 Solutions Pvt Ltd

Founded :

2023

Type :

Services

Size :

100-1000

Stage :

Profitable

About

N/A

Company social profiles

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