Customer Support – Voice Process

Job Title : AI Analyst (Fresher / Associate)

Experience : 0 to 3 Years

Location : Andheri West, Mumbai (Onsite)

Reporting To : AI Architect

Employment Type : Full-Time

About the Role :

We are hiring an AI Analyst to work with enterprise clients on the assessment, design, and validation of AI systems. This is a hands-on role at the intersection of business, technology, and responsible AI, focused on building production-ready, scalable, and governed AI solutions aligned with real business outcomes.

Mandatory Skills :

Artificial Intelligence (AI), Large Language Models (LLM), AI Agents, Generative AI, Machine Learning basics, Python, Prompt Engineering, Analytical Thinking.

Key Responsibilities :

• Review existing AI workflows, agents, and LLM usage to identify risks, gaps, and inefficiencies.
• Support the design of AI agent workflows aligned with business requirements.
• Help implement AI guardrails, governance frameworks, and safety mechanisms.
• Design evaluation and validation frameworks to test accuracy, reliability, and cost efficiency.
• Support AI pilot launches and production readiness.
• Communicate AI system behavior and insights to technical and non-technical stakeholders.

Required Skills :

• Strong analytical and systems thinking.
• Exposure to LLMs, AI agents, or AI workflows.
• Ability to translate business requirements into AI solutions.
• Good problem-solving and communication skills.
• Comfortable working in fast-paced environments.

Preferred :

• Consulting or client-facing experience.
• Exposure to enterprise AI deployments or regulated environments.

Education :

• Degree in Computer Science, Engineering, AI, or Data Science preferred.
• Strong practical AI skills are also valued.

Why Join Us :

• Work on real-world AI systems with enterprise clients, gain exposure to production AI and responsible AI deployment, and build a strong foundation in Applied AI and AI Systems Architecture.

Job Description:

Role: Senior Backend Developer

Mode of work: WFO

Supercharge Your Career as a Senior Backend Developer at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are looking for a highly motivated Senior Backend Developer with 4-6 years of experience to join our team. The ideal candidate will have strong backend development expertise, a deep understanding of distributed systems, and a high sense of ownership. This role requires working independently on POCs and projects while also mentoring junior team members and enabling scalable delivery.

What Will You Be Doing?

• Design, develop, and maintain scalable backend systems and services.
• Work independently on project implementations and backend solution development.
• Implement distributed architecture design patterns to build reliable and high-performance systems.
• Collaborate with cross-functional teams to deliver robust backend solutions.
• Guide and mentor junior developers, ensuring quality implementation and adherence to best practices.
• Participate in system design discussions, code reviews, and technical decision-making.
• Ensure high ownership in delivering solutions aligned with project timelines and goals.

What Makes You the Perfect Fit?

• 4-6 years of backend development experience with strong expertise in Java or Go,
• Hands-on exposure to distributed systems, and solid knowledge of PL/SQL, with the ability to work independently and take high ownership of deliverables.
• Strong problem-solving and critical thinking abilities.
• Experience working with distributed systems and architecture design patterns.
• Strong database development skills with PL/SQL.
• Excellent team coordination and collaboration skills.
• High sense of ownership, accountability, and commitment towards project delivery.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field is required.

Good to Have Skills

• Exposure to Cloud platforms (AWS or GCP).
• Understanding of Frontend technologies or DevOps practices.
• Experience with workflow orchestration tools such as Temporal or similar platforms.

Work Requirements:

• Willingness to work in US or flexible shift timings based on project requirements
• Ability to work independently on POCs/projects and help scale additional pods of work
• Guide and direct junior team members to ensure proper implementation

Position: Regional Manager (Apparel Retail Brand)

Location: Patna (All Bihar)

Experience: 10+ Years in apparel retail

Industry: Apparel / Fashion Retail

Salary: Competitive, based on experience

Job Summary:

We are seeking an experienced Regional Manager to oversee the multiple retail stores operations and expansion of our apparel brand in Bihar. The ideal candidate will have strong leadership skills, a deep understanding of the retail industry, and the ability to drive sales while ensuring operational excellence.

Key Responsibilities:

Retail Operations Management:

· Oversee daily operations of multiple stores in Bihar.

· Ensure all stores adhere to brand standards, policies, and guidelines.

· Conduct regular store visits to evaluate performance and provide strategic guidance.

Sales & Business Growth:

· Develop and implement sales strategies to achieve revenue targets.

· Analyze market trends, competitor activities, and customer preferences.

· Drive customer acquisition, retention, and satisfaction initiatives.

Team Leadership & Training:

· Recruit, train, and mentor store managers and sales teams.

· Set clear performance expectations and track KPIs.

· Conduct periodic training programs to enhance staff productivity.

Inventory & Merchandising:

· Monitor stock levels, sales patterns, and replenishment cycles.

· Ensure effective visual merchandising and product placement.

· Work closely with supply chain teams to manage inventory efficiently.

Customer Experience & Brand Representation:

· Maintain high customer service standards across all stores.

· Address customer feedback and resolve complaints promptly.

· Represent the brand at local marketing events and promotions.

Financial & Administrative Control:

· Prepare regional sales forecasts, budgets, and reports.

· Optimize operational costs while maximizing profitability.

· Ensure compliance with local regulations and company policies.

Key Requirements:

· Experience: 10+ years in apparel/fashion retail, with at least 5 years in a regional or area manager role.

· Education: MBA/BBA in Retail Management, Business, or related field (preferred).

· Skills: Strong leadership, communication, and analytical skills.

· Retail Expertise: Deep knowledge of sales, merchandising, and store operations.

· Market Knowledge: Familiarity with Bihars retail landscape and customer preferences.

· Flexibility: Willingness to travel across multiple store locations in Bihar.

Mail updated resume with current salary and notice period-

Email: jobs[at]glansolutions[dot]com

Satish: 88 O2 74 97 43

Website: www.glansolutions.com

Python is a high-level, general-purpose programming language. Its design philosophy emphasizes code readability with the use of significant indentation. Python is dynamically type-checked and garbage-collected.

Job description

 Location: Chennai, India

 Experience: 5+ Years

 Certification: Kafka Certified (Mandatory); Additional Certifications are a Plus

Job Overview:

We are seeking an experienced DevOps Engineer specializing in GCP Cloud Infrastructure Management and Kafka Administration. The ideal candidate should have 5+ years of experience in cloud technologies, Kubernetes, and Kafka, with a mandatory Kafka certification.

Key Responsibilities:

Cloud Infrastructure Management:

· Manage and update Kubernetes (K8s) on GKE.

· Monitor and optimize K8s resources, including pods, storage, memory, and costs.

· Oversee the general monitoring and maintenance of environments using:

o OpenSearch / Kibana

o KafkaUI

o BGP

o Grafana / Prometheus

Kafka Administration:

· Manage Kafka brokers and ACLs.

· Hands-on experience in Kafka administration (preferably Confluent Kafka).

· Independently debug, optimize, and implement Kafka solutions based on developer and business needs.

Other Responsibilities:

· Perform random investigations to troubleshoot and enhance infrastructure.

· Manage PostgreSQL databases efficiently.

· Administer Jenkins pipelines, supporting CI/CD implementation and maintenance.

Required Skills & Qualifications:

· Kafka Certified Engineer (Mandatory).

· 5+ years of experience in GCP DevOps, Cloud Infrastructure, and Kafka Administration.

· Strong expertise in Kubernetes (K8s), Google Kubernetes Engine (GKE), and cloud environments.

· Hands-on experience with monitoring tools like Grafana, Prometheus, OpenSearch, and Kibana.

· Experience managing PostgreSQL databases.

· Proficiency in Jenkins pipeline administration.

· Ability to work independently and collaborate with developers and business stakeholders.

If you are passionate about DevOps, Cloud Infrastructure, and Kafka, and meet the above qualifications, we encourage you to apply!

Job descriptions

We are looking for a creative Web developer capable of producing user-friendly responsive web pages for web and mobile interfaces. Candidate should have 3+ years of experience, possess superior UI/UX skills and should be able to translate high level requirements into artifacts and transform them into intuitive and functional user interfaces and web pages.

Key Skills:

HTML5, CSS3, Photoshop, Dreamweaver, jQuery, JavaScript,

UI/UX designer, Responsive Designs, Bootstrap framework

Good to have skill: Angular

•Good knowledge of responsive Web Page Designing using HTML, CSS, JavaScript, Bootstrap & other responsive framework.

•Must be able to come up with creative design, layout and Presentation for all Work

•Understanding of Search Engine Optimization (SEO) soft skills.

•Good to have knowledge on any frontend framework like Angular.

•Hands on Experience on Corel Draw, Page Maker & Adobe photoshop

•Good Skills on MS Office Programs (Word, Excel, Powerpoint)

Responsibilities:

• Conceptual understanding of user interface design and the

   design process

• Strong understanding of mobile platforms

• Create responsive HTML Pages for website

• Optimize website for SEO (HTML, CSS, Loading Time)

• Create HTML e mailers

• Work on Bootstrap or other Mobile Responsive software

• Stay up to date with latest technologies (HTML5)

• Work with .NET & Angular team for Website Development

• Good team player

• Provide individual ideas and concepts to the team

Job Summary:

Design and maintenance of existing web site.

Designing responsive html pages with mobile first approach.

Development of video on various topics.

Daily, weekly, monthly data updation of various product (online as well as offline module).

Preparation of Newsletter (monthly), Product Note, leaflet, brochure, one pager preparation.

E-Mailers designing (as per needs).

Product promotion through e-marketing.

Technical Architect, Nodejs, , Restful APIs, Python,  NodeJS,  HTML5, CSS3, jQuery, Bootstrap, JavaScript, AJAX, Postman, REST API, Express