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Customer Support – Voice Process
Customer Support – Voice Process
Augmentive Business 7 Solutions Pvt Ltd 's logo

Customer Support – Voice Process

Riya Pathak's profile picture
Posted by Riya Pathak
0 - 5 yrs
₹3.1L - ₹3.1L / yr
Mohali
Skills
Customer Support

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred


Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.


Job Responsibilities

  • Handle customer calls (inbound and/or outbound) efficiently and professionally.
  • Understand customer queries, provide accurate information, and resolve issues.
  • Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

  • Experience: Open to both freshers and experienced candidates.
  • Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
  • Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

  • Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

  • Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
  • Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).


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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Augmentive Business 7 Solutions Pvt Ltd

Founded :
2023
Type :
Services
Size :
100-1000
Stage :
Profitable

About

N/A

Company social profiles

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