Customer Support – Voice Process

About Estontec

Estontec Group Managing FOUR rapidly growing brands in India. All Brands are founded & executed with a vision to create a better tomorrow for everyone. Creating Jobs & means of livelihood for over 500 people globally. Management Team brings in over 100-man years of experience in Technology, Innovation, Marketing & Building Businesses.

Our Brands

Haloocom

Fastest growing brand in the Enterprise Communications Platform. Now present in 6 countries & spread across all the major cities in India, constantly innovating & upgrading its applications based on the ANI (Artificial Narrow Intelligence) tools like NLP Voice BOTS & Chat BOTS.

BrandonWheelz

India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.

Kottanz

Popularly Known as the: GIFTS OF INDIA. Creating, Changing & Uplifting the Lives of over thousands of underprivileged Families in India. Kottanz today has become a livelihood for more than many women in need. All our products are 100% natural & handmade

ADZ

AdZ is on a mission to fuel innovation in the in-app advertising industry and it is part of more than 100 popular apps so far, and the rapid growth has made AdZ the fastest-growing advertising platform of its kind. AdZ believes in turning your dream marketing campaigns into a plan and executing the same with measurable tools to scale your business's outcomes.

The role

We are seeking a dynamic and results-driven Sales Executive to join our team. The Sales Executive will play a pivotal role in driving our company's growth by identifying new business opportunities, building relationships with potential clients, and closing deals. The ideal candidate should possess excellent communication skills, a strong understanding of sales techniques, and a proven track record of achieving and exceeding sales targets.

Key responsibilities

• Develop and execute sales strategies to achieve sales targets and revenue goals.
• Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
• Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
• Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
• Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
• Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Meet or exceed sales targets and contribute to the overall growth and success of the company.
• Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
• Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.

Key skills and experience required

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 1 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
• Excellent negotiation and closing skills, with the ability to create win-win solutions.
• Self-motivated and target-driven, with a proactive approach to sales.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Proficient in using CRM software and sales analytics tools.
• Familiarity with the local advertising market and a strong network of potential clients is highly desirable.

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

Technical Test Engineer Job Description

VoltusWave Technologies is hiring an experienced QA Manual Tester to ensure the quality and reliability of our web and mobile applications. This role involves hands-on testing, API validation using Postman, and monitoring AWS services.

Key Responsibilities

• Develop and execute test plans and cases for web and mobile applications.
• Perform API testing with Postman for functionality and reliability and security.
• Analyze logs across AWS services (e.g.DynamoDB, Lambda, S3, Cloudwatch) for debugging.
• Conduct manual testing, including regression, functional, and UAT.
• Log and manage defects using tools like JIRA.
• Collaborate closely with developers, product managers, and other stakeholders during the software development lifecycle.
• Stay updated with the latest tools and technologies in software testing and AWS.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2+ years of manual testing experience.
• Proficiency in AWS services for troubleshooting and log analysis.
• Experience in API testing using tools like Postman or similar platforms.
• Attention to detail, excellent problem-solving skills, and the ability to manage tasks efficiently.

Preferred Skills and Qualifications

• AWS certifications are a strong plus.
• Experience with CI/CD tools like GitLab or Jenkins.
• Familiarity with cloud technologies like Azure (in addition to AWS).

1. Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
2. Collaborate with functional teams to gather and document requirements for customizations and integrations.
3. Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
4. Develop and maintain technical documentation, including design documents, specifications, and test plans.
5. Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
6. Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements

Omnitroncis is on a mission to bring robotics to real-life applications. We build & provide services for smart products. At the heart of each product is the amazing team which integrates software, hardware, sensors, AI, computer vision systems, machine learning models and robotics to orchestrate and automate the entirety of products and operations. As a result, we are able to lead better lives.

About Us:

This is an opportunity to join a growing team of electrical, mechanical and software engineers and make a substantial impact at Omnitronics. We are looking for someone that can learn, adapt and roll with a fast-paced, ever-changing environment and who isn’t afraid of uncertainty. Embedded engineering at Omnitronics involves developing electronics solutions that power a modern smart device. This involves unique industrial control systems, environmental sensor technology, data collection, computer vision systems, and automation. You ll be involved with idea generation, design, prototyping, planning, and the execution of firmware and hardware for our IoT devices.

Prerequisites

• We are looking for a person who is really interested in & enjoys technology, is Passionate about Innovation, and Can go the extra mile for perfection.
• Behavioural Attitude: Must be a Quick learner / Highly Dedicated / Responsible person

Require Person: 7

Job Type: Full-time

Office Timing: 10:00 am to 7:00 pm

Expected Start Date: ASAP

Fresher Salary: 3,000 to 15,000

Experience Salary: 10,000 to 45,000

Location: Must be from Surat, Gujarat

Below are the skills we are looking for in a candidate.

• Strong hands-on C/C++, Embedded System Development 
• Hands-on experience on ESP-IDF, STM32CubeMX, Embedded Linux, RTOS
• Good to have Python, Shell/Bash Scripting, Toolchains
• SPI, I2C, UART, RS485, CAN, and hardware subsystems
• Hardware and IoT / IT Communication protocols knowledge
• Problem-solving and analytical skills.
• Familiar with Standards (SOLID Principles, OOPs, Misra C, etc)
• Schematic / PCB Designing verification
• Ability to trace difficult problems using a variety of tools (debugger, JTAG emulator, logic analyzer, oscilloscope).
• Design, develop, code, test, and debug system software.

We are looking for Embedded software developers who will be responsible for designing, developing, optimizing, and implementing the software that is programmed into devices built around a processor/controller. Candidates need to write code to solve problems and implement systems that make a physical hardware device work through software.

Thanks and Best Regards

• Must have a Bachelor’s degree in Computer Science or an analytical discipline and/or equivalent experience
• Must have experience with Implementing RSA Aveksa/ IGL
• Must have experience with Active Directory (AD), LDAP and/or X 500 directory services,
• Must have experience with JavaScript, HTML, C++ and/or XML programming,
• Excellent attendance and punctuality record,
• Excellent communication and team skills,

Management & Organization:

• Develop unique and engaging content to meet in-house and clients’ multiple requirements
• Create a wide variety of content across industry verticals like case studies, white papers, corporate brochures, emails, blogs, articles, social media snippets, and more
• Create social media and search engine optimized content.
• Communicate effectively with clients, meet strict deadlines, and follow clients' editorial guidelines.
• Bachelor’s Degree with preferred Major in English, Journalism, Marketing, Advertising or Communications.
• Minimum of five years’ experience as a copywriter/content writer.
• Knowledge of website marketing and search engine marketing.
• Knowledge of information gathering, planning, and organizing methods and principles.
• Experience with desktop publishing tools.
• Experience working on software programs like Photoshop, CorelDraw, HTML.