Job Description for Voice Process Executive
Job Profile: Voice Process Executive
Position: Customer Support Voice Process
Location: Bengaluru, KA
Job Mode: Work from Office
Notice Period: Immediate Joiners Preferred
Job Description
We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.
Job Responsibilities
- Handle customer calls (inbound and/or outbound) efficiently and professionally.
- Understand customer queries, provide accurate information, and resolve issues.
- Work in rotational shifts with weekly offs as per process requirements.
Eligibility Criteria
- Experience: Open to both freshers and experienced candidates.
- Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
- Work Schedule:
5 days a week in International Process
6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.
- Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).
Salary Range:
- Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
- Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon