Job Description for Voice Process Executive
Job Profile: Voice Process Executive
Position: Customer Support Voice Process
Location: Bengaluru, KA
Job Mode: Work from Office
Notice Period: Immediate Joiners Preferred
Job Description
We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.
Job Responsibilities
- Handle customer calls (inbound and/or outbound) efficiently and professionally.
- Understand customer queries, provide accurate information, and resolve issues.
- Work in rotational shifts with weekly offs as per process requirements.
Eligibility Criteria
- Experience: Open to both freshers and experienced candidates.
- Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
- Work Schedule:
5 days a week in International Process
6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.
- Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).
Salary Range:
- Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
- Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).
Shubham Vishwakarma
Full Stack Developer - Averlon
About Augmentive Business 7 Solutions Pvt Ltd
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Hello Candidate,
Hope you're doing well!
We have an exciting opening for the Community Manager (On-Site) role at Miror, offering strong growth potential and a dynamic work environment.
If you're interested or know someone who might be, feel free to reach via job posting. Looking forward to connecting!
Job Title: Community Manager (On-Site)
Location: Bangalore
Brand: Miror – A FemTech Brand for Women’s Health
Experience: 5–8 Years
About Miror
Miror is India’s largest integrative care platform for women in their midlife and beyond, building awareness and support around PCOS, perimenopause, and menopause. With an active digital ecosystem and collaborations with health experts, Miror is on a mission to make women’s health conversations mainstream, create safe spaces, and drive impactful change in how women access care, information, and community.
Role Overview
We are looking for an experienced Community Manager to lead and scale Miror’s online and offline women’s health community. This role will focus on growing engagement across Miror’s app, website forums, and Facebook community, fostering meaningful connections, and collaborating with doctors, wellness experts, and advocates to create a trusted and supportive space for women navigating PCOS, perimenopause, and menopause.
The ideal candidate is strategic yet hands-on, has a proven track record in community growth and moderation, and understands the nuances of building safe, inclusive, and engaging digital spaces for women.
Key Responsibilities
Community Strategy & Growth
· Develop and execute strategies to scale the community across Miror’s app, website, and Facebook group.
· Design growth campaigns, onboarding flows, and referral programs to attract and retain members.
· Build and manage partnerships with women’s health organizations, NGOs, and advocacy groups to expand reach.
Engagement & Content Programming
· Plan and execute weekly and monthly engagement calendars including polls, challenges, expert Q&As, and live sessions.
· Work closely with doctors, dietitians, fitness trainers, and psychologists to bring credible, engaging content to the community.
· Moderate conversations to ensure the community remains a safe, supportive, and inclusive space for women.
Expert & Partner Collaboration
· Identify, onboard, and manage medical experts, wellness specialists, and guest speakers for live sessions and content series.
· Liaise with Miror’s marketing and content teams to turn expert insights into campaigns, guides, and resources.
Community Operations & Analytics
· Monitor member sentiment, activity levels, and discussion trends to inform strategy.
· Track key metrics like engagement rates, retention, and growth, and provide monthly reports with actionable insights.
· Manage community guidelines, moderation policies, and escalation protocols to maintain trust and safety.
On-Site Role
Work from Miror’s Bangalore office to collaborate closely with marketing, product, and partnerships teams.
Coordinate community-driven offline events, workshops, and meet-ups to strengthen connections between members.
What We’re Looking For
· Experience: 5–8 years in community management, ideally with health, wellness, or women-focused brands.
· Platform Expertise: Proven experience managing communities on Facebook, web forums, and apps.
· Tone & Sensitivity: Ability to navigate sensitive health topics with empathy and professionalism.
· Partnerships: Skilled in working with doctors, wellness experts, and thought leaders.
· Analytical Mindset: Comfortable using data to inform engagement strategies and demonstrate ROI.
· People Person: Strong interpersonal skills with the ability to build trust and inspire participation.
How to reach me?
Message mei here and
Call me on Miror Reception.
heck us out on – www.miror.in
Best Regards,
Indrani Dutta
Senior HR Manager
www.miror.in
.NET
C#Job Title : ASP.NET Intern
Job Description : We are hiring a backend developer candidate who have knowledge of ASP.NET, DOT NET CORE, C# MY SQL SERVER, WEB FORM .
We are not working on the MVC this is very important information.
Job Responsibilities : We are providing 3 months internship program and provide certificate after completion of internship and also provide stipend too for (4000 to 6000) per month.
Candidate should be responsible for the backend activities and must have knowledge of the above skills because we are working on a live project no dummy projects are there for the hired candidates.
Job Location : Pashupati Nagar, Yashoda Nagar, Kanpur Uttar Pradesh 208011
Note : Only Kanpur candidates should be eligible for this profile none other candidate will be considered and no offline interview will be taken by the company the internship will be onsite only.
Stipend : 4000-6000 (per month)
Amazon Web Services (AWS)
KubernetesHi,
We are looking for candidate with experience in DevSecOps.
Please find below JD for your reference.
Responsibilities:
Execute shell scripts for seamless automation and system management.
Implement infrastructure as code using Terraform for AWS, Kubernetes, Helm, kustomize, and kubectl.
Oversee AWS security groups, VPC configurations, and utilize Aviatrix for efficient network orchestration.
Contribute to Opentelemetry Collector for enhanced observability.
Implement microsegmentation using AWS native resources and Aviatrix for commercial routes.
Enforce policies through Open Policy Agent (OPA) integration.
Develop and maintain comprehensive runbooks for standard operating procedures.
Utilize packet tracing for network analysis and security optimization.
Apply OWASP tools and practices for robust web application security.
Integrate container vulnerability scanning tools seamlessly within CI/CD pipelines.
Define security requirements for source code repositories, binary repositories, and secrets managers in CI/CD pipelines.
Collaborate with software and platform engineers to infuse security principles into DevOps teams.
Regularly monitor and report project status to the management team.
Qualifications:
Proficient in shell scripting and automation.
Strong command of Terraform, AWS, Kubernetes, Helm, kustomize, and kubectl.
Deep understanding of AWS security practices, VPC configurations, and Aviatrix.
Familiarity with Opentelemetry for observability and OPA for policy enforcement.
Experience in packet tracing for network analysis.
Practical application of OWASP tools and web application security.
Integration of container vulnerability scanning tools within CI/CD pipelines.
Proven ability to define security requirements for source code repositories, binary repositories, and secrets managers in CI/CD pipelines.
Collaboration expertise with DevOps teams for security integration.
Regular monitoring and reporting capabilities.
Site Reliability Engineering experience.
Hands-on proficiency with source code management tools, especially Git.
Cloud platform expertise (AWS, Azure, or GCP) with hands-on experience in deploying and managing applications.
Please send across your updated profile.
iOS App Development
Swift
Objective CJob Responsibilities
- Design, Architect, Develop and maintain existing and new iOS applications.
- Collaborate with a team of users and developers to define, design and deploy new features and functionality.
- Complete Analysis, design, development, modification & implementation of computer applications throughout the entire software development life cycle.
- To ensure the best possible performance, quality and responsiveness of the App.
Required Skills
- 2-5 years of experience of iOS development experience with Objective-C or Swift.
- Mastery of Objective-C, Cocoa & the iPhone SDK.
- Experience and Knowledge of mobile platform architecture limitations with the Expertise to overcome those technical challenges.
- Experience utilizing networking protocols in Mobile Application Development.
- Experience in SVN / GIT code repositories.
- Experience on Web Service Integration (SOAP, REST, JSON, XML)
Desired Skills
- 2-5 years of experience into iOS Development.
- Proven leadership skills, including the ability to motivate and lead other talented developers and designers.
- Good communication skills.
Candidates who can join immediately would be preferred.
Note: If you are willing to apply on the above post, kindly add your live projects App Store links in the resume.
Data AnalyticsThe STPM manages all phases of service delivery including: analysis and design, configuration and build, testing and training, and deployment of solutions and will be accountable for all aspects of project management including all project resources (including partners/subcontractors), project planning, scheduling, risk management, scope management, internal and external communications, status reporting, and resource management (internal and partners).
Responsibilities:
1. Evaluates complex situations using multiple sources of information filters, validates and interpret dynamic material.
2. Manages and appropriately escalates: delivery impediments, risks, issues, and changes associated to the product development initiatives.
3. Ability to lead and motivate cross-functional teams and interact with all levels.
4. Analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
5. Assigns and monitor work of technical personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget.
6. Creates a method of change management including ownership of a documentation, communication plans, process training, etc.
7. Defines project scope, deliverables, roles and responsibilities in collaboration with stakeholders and business partners.
8. Defines, acquires and allocates budget, staff, and other resources necessary to accomplish the goals and/or objectives of the program group/function and monitors performance across resource channels.
9. Designs and implements processes to monitor and control resources, budget, risks and value to Business Objectives.
10. Establishes, plans, and executes major milestone reviews and decision gates to complete the program and project life cycle. Ensures all the required products are produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, test, quality assurance, delivery, operations, and sustainment of the technical solution.
11. Evaluates technological choices (network/hardware related and technology/code related) by querying providers and understanding enough about implications to make choices for the organization that have an appropriate balance between cost /benefit today and future implications and limitations.
12. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; developers, product owners, and subject matter experts.
13. Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing many routine and complex projects/programs.
14. Identifies, clarifies and communicates project vision, goals and objectives and how these tie into, support or impedes organizational strategic objectives.
15. Manage scope throughout the project duration. Maintains accurate program estimates, timelines, project plans, status reports.
16. Manages and tracks team velocity, financials, and other KPIs in relation to the plan and published progress reports.
17. Possesses high-level understanding in the areas of web application programming, content management systems, API, database and system design.
18. Provide process improvement recommendations based on best practices and industry standards.
19. Resolves conflicts by demonstrating leadership and appropriate decision-making competencies.
20. Responsible for complex program management tasks and development of standards and processes for scheduling, administration, and accounting.
21. Understands, tracks and articulates issues / risks / action items; work with responsible owners to address the items on a timely basis; update the appropriate stakeholders as needed.
Qualifications:
1. 5-7+ years of Technical Project Manager experience with gradually increasing responsibilities and a demonstrated understanding of Project Management processes, artifacts and tools.
2. A track record as a coach, mentor, and developer of talent.
3. Ability to independently manage the operational aspects of ongoing projects and serves as liaison between project management and project team.
4. An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail.
5. An ability to quickly identify and drive to the optimal solution when presented with a series of constraints.
6. Demonstrated ability in people management, strategic planning, risk management, change management, project management.
7. Excellent judgment, analytical thinking, and problem-solving skills 8. Experience in business process mapping or operational redesign/improvement.
9. Experience working with quality management approaches, techniques, and principles to ensure quality.
10. Full understanding of software development lifecycle best practices 11. Knowledge of both theoretical and practical aspects of project management.
12. Self-motivated individual that possesses excellent time management and organizational skills.
13. Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationships.
14. Strong oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders.
15. Strong sense of personal responsibility and accountability for delivering high quality work.
Amazon Web Services (AWS)
PostgreSQLResponsibilities :
- Involve in planning, design, development and maintenance of large-scale data repositories, pipelines, analytical solutions and knowledge management strategy
- Build and maintain optimal data pipeline architecture to ensure scalability, connect operational systems data for analytics and business intelligence (BI) systems
- Build data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader
- Reporting and obtaining insights from large data chunks on import/export and communicating relevant pointers for helping in decision-making
- Preparation, analysis, and presentation of reports to the management for further developmental activities
- Anticipate, identify and solve issues concerning data management to improve data quality
Requirements :
- Ability to build and maintain ETL pipelines
- Technical Business Analysis experience and hands-on experience developing functional spec
- Good understanding of Data Engineering principles including data modeling methodologies
- Sound understanding of PostgreSQL
- Strong analytical and interpersonal skills as well as reporting capabilities
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)ASP.NET Developer Responsibilities:
- Creating top-quality applications.
- Collaborating with front-end developers.
- Ensuring that junior staff delivers according to standards.
- Improving functionality.
- Using the most updated and appropriate technologies.
- Designing and building application layers.
ASP.NET Developer Requirements:
- Degree in computer science, information technology, or similar.
- Previous experience as a developer.
- Extensive working knowledge of coding using .NET languages (C+, VB, .NET).
- Familiarity with ASP.NET framework and SQL servers.
- A keen eye for detail.
- Strong communication skills.
.NEThands on on .NET MVC is a must.
Basic knowledge on .NET Core is a bonus
Hands on on .NET Core is a bonus
should be able to create APIs.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon