Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
Company social profiles
Similar jobs
Job Title: Front Desk Executive
Job Description:
We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.
Key Responsibilities:
- Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
- Handle inquiries via phone and email, providing prompt and accurate responses.
- Ensure all Brand Standards are upheld at the front desk and throughout the studio.
- Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
- Oversee guest relations and front office staff, maintaining a positive and professional environment.
- Compile and report on front desk statistics and performance metrics.
- Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
- Create efficient work schedules for front office staff to ensure smooth daily operations.
Desired Candidate Profile:
- Proven track record of lead generation/ pre sales & target achievement.
- Excellent communication skills in English, Hindi, and a regional language (specific to the location).
- Strong telephone etiquette and client handling abilities.
- Knowledge of routine operations management.
- Highly motivated and results-driven, with a focus on achieving targets.
- Comfortable working in a target-based role.
- Exceptional client management and relationship-building skills.
- Presentable, professional, and well-groomed appearance.
- Preference will be given to candidates with a strong commitment to front office operations.
This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.
React.js
Kubernetes
PythonRoles and Responsibilities:
● Design, architect, and drive implementation of entire products and key engineering features
● Plan and track the development and release schedules, and provide visible leadership in crisis
● Establish and follow best practices, including coding standards and technical task management
● Involve in the end-to-end architecture design and implementation
● Deal with a dynamic project or feature with changing requirements
● Recruit, motivate and develop a superior team, establish a clear definition of functional excellence and create a culture based on those practices
Experience and Skills you MUST have:
● Web application development and micro-services architecture using JavaScript, Python, and JavaScript libraries and ReactJs and other web technologies - HTML, CSS, and JS
● Experience with RDBMS or NoSQL Database technologies like MySQL, MongoDB, PostgreSQL, ElasticSearch, and Redis
● End to end deployment and DevOps using - Kubernetes, Docker, GCP Stack
● Knowledge of Jenkins, Prometheus, New Relic, and other tools
● Experience implementing testing platforms and unit tests
● Rock solid at working with third-party dependencies and debugging dependency conflict
Android Development
Kotlin
JavaKey Responsibilities
The Mobile Lead Developer with a minimum of 3-6 years of experience to develop a React Native Mobile App
Job Overview
The primary role of this position will be to develop rich Mobile/Web applications for a new Reillo product.
Primary Skills
· Experience with popular application development frameworks such as React Native with excellent JavaScript, Typescript, ES6 or greater, HTML5, and CSS development skills
· Experience in iOS and Android Application development
· Experience with modern front-end build pipelines and tools such as Webpack
· Solid understanding of MVC, stateless APIs, Redux and building RESTful APIs
· Experience on tools like Jest or React Testing Libraries
· Familiarity with code versioning tools such as Git
· Ability to communicate effectively and make effective presentations
· Experience with ReactJS for Web App development will be an added advantage.
Javascript
NodeJS (Node.js)PythonReact.jsOur client is a vertical fintech play focused on solving industry-specific financing gaps in the food sector through the application of data. The platform provides skin-in-the-game growth capital to much-loved F&B brands. Founded in 2019, they're VC funded and based out of Singapore and India-Bangalore.
Founders are the alumnus of IIT-D, IIM-B and Wharton. They have 12+ years of experience as Venture capital and corporate entrepreneurship at DFJ, Vertex, InMobi, VP at Snyder UAE, investment banking at Unitus Capital - leading the financial services practice, and institutional equities at Kotak. They've a team of high-quality professionals coming together for this mission to disrupt the convention.
As a Team Lead -Full Stack Developer, you will be working with your team and Product Manager to refine and develop the product direction and implementation.
What you will do:
- Taking technical ownership of one or more products/modules and work with the developer and product team for delivery.
- Leading a small pod with responsibility for code reviews/delivery.
- Implementing effective engineering processes and champion their adoption.
- Designing, developing, and unit testing complex cloud-based products and solutions involving Java Scripts, Python, Microservices, Cloud, containers
- Translating complex functional and technical requirements into high level and detailed design.
- Creating scalable and high-performance microservices-based products.
- Working with DevOps team on deployment architecture, security, and CI/CD requirements.
- Pairing with team members on functional and nonfunctional requirements and spread design philosophy and goals across the team.
- Communicating well with business and relevant stakeholders.
What you need to have:
- Having 5-7 years of experience as a developer with at least 3 yrs in a solid back end role.
- Experience in leading a small team in the past.
- Experience in taking a problem to a product solution (module/product) from scratch - a proven record of shipping on time and on budget.
- Have worked with startups before and understand the fast-paced, dynamic nature of work.
- Prior experience in fintech.
- Candidates who come with a sense of ownership and accountability, has strong attention to detail.
- Skills Required:
- Javascript, Typescript; ReactJS; NodeJS.
- Microservices: docker, Kubernetes.
- Data modeling in RDBMS and NoSQL databases.
- Understanding of REST API, GraphQL, CQRS.
- Event-driven messaging, streaming services (kafka).
- TDD frameworks mocha, chai, jest etc.
- Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc).
- Client-server architecture.
- Babel, eslint, git.
- Hands-on experience with server less.
- Experience with other languages like Python, GoLang (Good to have).
Android DevelopmentKotlinJavaAbout Us
We enable humans & machines with internet connectivity at a price that they can afford.
The inspiration for Wifi Dabba came from the founders working together for the last decade in the mobile application industry and realising the biggest reason for user churn being access to cheap and affordable internet access. From having worked on ground onboarding users and facing poor connectivity issues all the time, we took it on ourselves to fix the internet access problem for the common citizen.
At Wifi Dabba (YC W17), we are building a low cost, scalable & distributed Wi-Fi infrastructure to connect next billion users online. We do this by deploying a grid of lasers (Free Space Optics) over the cities & town and bring cheap and fast internet for everyone. We enable anyone to buy 1 gig of data access at a time at a price they can afford. Sachetization of internet access is the foundation to rebuilding internet for all. We do this by leveraging crypto and blockchain to truly make internet infrastructure ownership distributed — our vision is to be connectivity layer for the Web3 world.
Why work with us?
- You will get the chance to be an early team member at a fast-growth YC startup.
- You get to define the future of telecom infrastructure ownership and operations.
- We’re a tight-knit team where you'll learn a ton and have ownership.
- Opportunity to build for the next billion users.
Requirements
- Strong engineering background preferably in Computer Science
- Experience architecting, developing, and testing android application code end-to-end
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with AWS services
- Experience working with remote data via REST and JSON
- Experience working with mobile analytics
- Knowledge of code versioning tools like GIT, SVN.
- Experience in building user interfaces for mobile apps.
- Participate in design discussions with business users, web producers and engineering teams.
- Perform requirements analysis, high-level design, effort estimation for new business requirements and feature enhancements.
- Write clean, concise, and sustainable code.
- Team player who enjoys collaborative effort.
Bonus points
- Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)
- Customer-centric and passionate about working in a small & focused team
- Previous experience building/working in telecom software or infrastructure
- Previous experience building web3 project - DeFi / Blockchain infrastructure
- Previous experience at a high-growth, fast-paced startup
Headquartered in Redwood city, CA, our client is a communication and assessment SaaS startup that enables the movement health professional (athletic trainer, physical therapist, recovery specialist) to seamlessly capture and assess patient care data through cutting edge technologies such as machine learning and AI. It improves outcomes for healthcare organisations by identifying early signs of clinical deterioration in chronically-ill patients thereby decreasing hospital admissions and reducing unnecessary spending.
This revolutionary startup has raised $3 Mn in a seed funding round led by top investors. It is all set to democratise the accessibility and affordability of movement health through its full stack digital health platform.
What you will do:
- Handling multiple projects end to end across multiple domains with cross-functional teams (Engineering, Quality, Design, etc)
- Analyzing business requirements preparing project plan ensuring the smooth delivery of projects and day to day project management activities
- Participating in client calls to discuss the nature, urgency and root cause of the problems and appropriately taking decisions in collaboration with clients
- Identifying project roadblocks, risks, and mitigation plan, keeping track of tasks, defects assigned to the team
- Working closely with technical development teams on estimation, technical assessments and setting up backlogs/project plan
- Hosting internal and external customer demos at various points along with managing project status on Project Management tools and collaboration tools
- Identifying scope change and leading efforts to develop, estimate, and communicate budget and schedule impacts
- Working with management on resource allocation, feedback, and process improvements
- Driving prompt resolution of customer issues and ensuring high levels of customer satisfaction
- Selecting appropriate project management approaches (Agile and/or Waterfall) based on customer and project requirements
Desired Candidate Profile
What you need to have:- Bachelor of Technology in Computer Science/ Engineering/ MCA
- 4+ years of experience on Project/Program Management roles working on managing complete development cycle of SaaS products/applications
- Certification in Scrum Master
- Knowledge of Project Management tools such as JIRA
- Software Development or QA Engineer background is a plus
- Ability to transform raw thoughts into clear technical documentation and/or direction
- Problem-solving capabilities with the ability to identify root cause, patience and commitment to solve
- Excellent verbal and written communication, presentation and articulation skills
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Ayurvedic Copywriter, you will be responsible for researching and writing about a variety of topics on skincare, health, diet, and lifestyle from the Ayurvedic perspective. These articles are meant for foreign markets including USA and EU.
What you will do:
- Creating articles about a variety of Ayurvedic topics for foreign markets (i.e. USA and EU)
- Researching Ayurvedic background and benefits of ingredients used in the organization’s products
- Researching our target audience’s interests and needs
- Creating highly valuable articles with information that’s useful for foreign markets
- Staying up-to-date with latest trends in USA and EU regarding Ayurveda, skincare, health and wellness
- Creating mind-blowing value for our customers
- Ensuring compliance with law (e.g. copyright and regulatory bodies) (training will be given in-house)
Desired Candidate Profile
What you need to have:- Degree in Ayurveda
- Interest for and experience in creative copywriting
- Good organizational, self and time-management skills
- Ability to multi-task and follow deadlines
- Willingness to learn skills outside of comfort zone
- Willingness to grow in a fast-paced environment
- Not afraid of challenges and hard work
- Reliable team player with a sense of ownership
- Attention to detail
- Ability to take initiative
Android DevelopmentKotlinJavaAbout 1K
1K is an early-stage start-up building India’s first network of small-format stores (kiranas) for smaller towns through an integrated offline-online immersive experiential model. We have started off with the aggregation of kiranas, developing a franchise network for the delivery of daily necessities. We plan to build on the entrepreneurial spirit and underutilized real estate pockets hiding in India’s smaller towns and fuel Bharat’s growth through them. We are funded by Info Edge Ventures, Falcon Edge, and Kae Capital.
At 1K, our objective is to build technology that serves the needs of our customers with utmost satisfaction. To help us in doing so, we are looking for an experienced product manager to own the full lifecycle of product development from conception through release. An ideal candidate should have a keen eye for gaps in consumer product offerings and the innovative mindset to fill them. You should have experience in guiding cross-functional teams in the successful creation of products that improve consumer experience and grow market share.
You'll be responsible for developing android applications for managing various working aspects of e-commerce, warehousing & supply chain systems while playing a critical role in the design, planning, development, and deployment and help develop best practices for future development.
Responsibilities:
- Developing, releasing, and maintaining native Android Applications and oversee mobile application development efforts
- Deliver across the entire app life cycle, design, build, code review, deploy, test, release to app stores and support
- Working directly with developers and product managers to conceptualize, build, test, and release products
- Carefully evaluate the technical trade-offs of every decision
- Work on bug fixing and improving application performance.
- Good to have experience in designing, implementing, and maintaining complex mobile applications
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies
- Solid understanding of UI Design practices
Requirements:
- 3+ years of hands-on experience in writing and deploying production quality code.
- Familiarity with test-driven development (TDD)
- Familiarity with CI/CD
- Great understanding of Android development
- Solid understanding of MVI/MVP/MVVM architecture.
- Expertise in Kotin with solid OOD principles, design patterns, dependency injection (Hilt/Koin/Dagger)
- Good grasp of algorithms, memory management, and multithreaded programming
- Hands-On experience with Android’s debugging, unit/UI testing, memory, and performance optimization tools.
- Awesome to have exposure working in startups.
- Great people skills!
NodeJS (Node.js)
Angular (2+)
MongoDB
Express- understanding of the front-end and back-end processes;
- ability to work with HTML / CSS;
- ability to work with databases;
- understanding of programming templates and architecture design guidelines;
- profiling and optimizing applications.
Amazon Web Services (AWS)Python- Hands-on experience in Development
- 4-6 years of Hands on experience with Python scripts
- 2-3 years of Hands on experience in PySpark coding. Worked in spark cluster computing technology.
- 3-4 years of Hands on end to end data pipeline experience working on AWS environments
- 3-4 years of Hands on experience working on AWS services – Glue, Lambda, Step Functions, EC2, RDS, SES, SNS, DMS, CloudWatch etc.
- 2-3 years of Hands on experience working on AWS redshift
- 6+ years of Hands on experience with writing Unix Shell scripts
- Good communication skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon