Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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- Assist in rolling out the Polestar Embedded Software Development Process
- Perform process reviews and internal audits
- Promote continuous improvement within the embedded software development lifecycle
Qualifications:
- Proven experience in software development projects within the automotive industry
- Strong knowledge of quality standards and process models such as:
- Automotive SPICE
- ISO 26262
- ISO 21434
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- Excellent communication and collaboration skills, with the ability to engage cross-functional teams
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JOB TITLE: ASSOCIATE MANAGER - TELUGU PROGRAMMING
LOCATION: NAVI MUMBAI, INDIA (Remote)
RESPONSIBILITIES:
Assist in managing the daily Telugu programming and curation strategy. Working knowledge of
Kannada + Malayalam is a big plus
Basic data analysis and number crunching is an important part of this role
Work with the Programming Teams as well as other cross-functional teams to achieve various
organizational objectives
Act as a liaison between various departments to ensure the on time and orderly flow of work
Curate and maintain a substantial number of varied playlists based on different Moods, Genres
and Activities.
Think of creative ideas & concepts for Festivals, events & Trending Topics
Stay on top of new music releases
Help find ways to organize, facilitate, and improve general programming processes
Create and update departmental calendar and project status
Keep entire team informed on the current status of all jobs in progress via status meetings
Keep abreast of all work in the Programming Department and follow up on due dates that were
established for copy, artwork, playlists and other deliverables
REQUIREMENTS:
Bachelor’s/ Master’s degree
Proficient in Telugu – reading and understanding
3-5 years’ experience in the music industry, ideally programming for music services, working
with a broad range of music content
Basic data analysis and number crunching
Passionate about music and have deep knowledge of music culture (Telugu).
Highly organized, creative self-starter with experience working on multiple projects at the same
time
Care about attention to detail and organization, have a team spirit, strong work ethic, and a
sense of humor
Exceptional time management and prioritization skills
Out-of-the-box thinking and ideas that can significantly contribute to Company’s success.
BENEFITS AND PERKS:
We blur work and play, and you get all the perks of a global company. You will get to
work with a dynamic group of entrepreneurs, who are delivering results and working zealously to
make a difference in the way the world experiences music.
Overall 8+ years of experience in performance testing.
Should know App Dynamics Or any monitoring tools.
Software Developer-PHP(Project BCS)
Summary:
We are seeking a highly skilled and experienced Junior Software Developer with a strong background in PHP to join our Information Technology department. The ideal candidate should have at least 5-6 years of experience with Laravel and possess a deep understanding of PHP frameworks(Laravel.Codeigniter) and coding practices. As a Software Developer, you will be responsible for developing and maintaining web applications, collaborating with cross-functional teams, and ensuring the delivery of high-quality software solutions.
Roles and Responsibilities:
- Collaborate with senior developers and project managers to gather requirements and design software solutions.
- Develop and maintain web applications using PHP frameworks such as Laravel or CodeIgniter.
- Write clean, maintainable, and efficient code following coding standards and best practices.
- Troubleshoot and debug software issues, identify and fix performance bottlenecks.
- Participate in code reviews to ensure code quality and adherence to coding standards.
- Integrate data from various back-end services and databases.
- Stay up-to-date with emerging technologies and industry trends, and apply them to improve software development processes.
- Assist in the deployment and maintenance of software applications.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5-6 years of experience in software development, with a focus on PHP.
- Strong knowledge of PHP frameworks such as Laravel or CodeIgniter.
- Proficient in HTML, CSS, JavaScript, and MySQL.
- Experience with version control systems, such as Git.
- Familiarity with front-end frameworks like Vue.js or React is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
4+yrs of experience
Very Good Communication
Recruitment Management
Coordination Activities
Good Presentation skills
Event Management
Admin Activities
Overall HR function
PHP Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
Vendor management experience.
Minimum 3+ years experience in IT recruitment.
Infra hiring experience is an added advantage.
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Full Stack Developer - Averlon