Help Desk Executive

Role & Responsibilities

As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems excites you, then this is your fit.

Job Responsibilities:

• Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
• Codify infrastructure
• Ensure uptime above 99.99%
• Understand the bigger picture and navigate through ambiguities
• Scale technology considering cost and observability and manage end-to-end processes
• Understand DevOps philosophy and evangelize the principles across the organization
• Demonstrate strong communication and collaboration skills to break down silos
• 
  

Ideal Candidate

Strong DevOps / Infrastructure Engineer Profiles

Mandatory Requirements:

Experience 1:

Must have 4+ years of hands-on experience working as a DevOps Engineer / Infrastructure Engineer / SRE / DevOps Consultant.

Experience 2:

Must have hands-on experience with Kubernetes and Docker, including deployment, scaling, or containerized application management.

Experience 3:

Must have experience with Infrastructure as Code (IaC) or configuration management tools such as Terraform, Ansible, Chef, or Puppet.

Experience 4:

Must have strong automation and scripting experience using Python, Go, Bash, Shell, or similar scripting languages.

Experience 5:

Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Kafka.

Experience 6:

Must demonstrate strong expertise in at least one of the following areas:

• Databases / Distributed Data Systems
• Observability & Monitoring
• CI/CD Pipelines
• Networking Concepts
• Kubernetes / Container Platforms
• 
  

Company Background:

Candidates must be from B2C product-based companies only.

Education:

BE / B.Tech or equivalent.

Preferred:

• Experience working with microservices or event-driven architectures.
• Exposure to cloud infrastructure, monitoring, reliability, and scalability practices.
• Understanding of programming languages such as Go, Python, or Java.
• Experience working in high-scale production or fast-growing product startups.

Perks, Benefits and Work Culture

We take our work seriously and are proud of the associations we have built along the way. But we also know how to have fun. With a seamless communication structure and a “no cubicle culture,” the people here are extremely approachable. You will have several opportunities to exercise your potential. We break the regular office monotony and believe in a free-flowing work culture. It’s a great place to be, and we are confident you will enjoy working here.

If you want, I can also convert this into a recruiter-friendly screening checklist version.

About the Company

MyOperator is a Business AI Operator and category leader that brings WhatsApp, voice calls, and AI-powered chat & voice bots together into one unified business communication platform.

Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands, including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster customer responses, higher resolution rates, and scalable engagement without increasing headcount.

Role Overview

We are looking for a high-ownership Operations Intern who wants hands-on exposure to backend operations at a fast-growing AI SaaS company. This is not a shadow internship you will work on real operational responsibilities and will be considered for full-time opportunity upon successful completion of the internship. The tenure of internship will be of 6 months at Noida Sec 2

Key Responsibilities

• Support coordination with telecom operators and data center partners
• Assist in vendor management and asset tracking
• Handle operational requests and queries through the ticketing system
• Support basic troubleshooting of assets and infrastructure (with guidance)
• Assist with day-to-day administrative and backend operations
• Ensure smooth execution of operational processes in a fast-paced environment

Who Should Apply

• Graduates (BBA preferred; B.Com / BA / BSc are welcome)
• 0–1 year of experience or strong internship exposure in operations
• Strong communication and coordination skills
• Comfortable working with MS Excel, Word, and PowerPoint
• Willingness to learn technical and operational systems
• Ability to take ownership and work independently

What You Get

• Hands-on exposure to AI SaaS, telecom, and infrastructure operations
• A steep learning curve with direct interaction with cross-functional teams
• Laptop reimbursement

Position: Civil Engineer – Estimation & Contracts Manager (Façade / Glazing Projects)

Location: Navi Mumbai

Work Schedule: 6 days working (2nd & 4th Saturday off)

Timings: 10:00 AM – 6:30 PM IST or US Shift

Role Objective:

To lead and oversee the organization’s pre-contract and post-contract commercial activities, ensuring accurate and competitive project tenders, sound contractual management, and profitable project delivery. The role is accountable for minimizing commercial and contractual risks while maximizing business value across all operations.

Key Responsibilities & Accountabilities:

Estimation & Tendering Management

• Lead the preparation and submission of project tenders, ensuring bids are both competitive and commercially viable.
• Review project drawings, specifications, and Bills of Quantities (BOQ) to prepare precise cost estimations covering materials, labor, and overheads.
• Implement value engineering techniques to achieve cost-effective solutions without compromising on quality or design intent.
• Maintain and update a comprehensive database of costing information, supplier rates, and productivity benchmarks.

Contracts Administration & Governance

• Review, negotiate, and finalize client and subcontractor contracts to identify and mitigate potential risks.
• Oversee the full contract lifecycle, including management of variations, extensions of time, and claims preparation or negotiation.
• Ensure all project correspondence and execution activities comply with contractual terms and conditions.
• Provide expert contractual advice and support to project teams throughout the project duration.

Commercial Leadership & Reporting

• Lead, mentor, and develop the estimation and contracts team; establish clear objectives and performance metrics.
• Prepare and present detailed commercial reports, cost analyses, cash flow projections, and risk assessments to senior management.
• Foster and maintain strong professional relationships with clients, consultants, and key stakeholders.

Candidate Profile

Education:

• Bachelor’s degree in Civil Engineering or Quantity Surveying (mandatory).
• Postgraduate qualification in Construction Management or Contract Law (preferred).

Experience:

• Minimum 10–12 years of progressive experience in estimation and contracts management, preferably in the façade, glazing, or specialized construction industry.

Skills & Knowledge:

• Strong understanding of standard construction contract formats (e.g., FIDIC).
• In-depth knowledge of tendering procedures, costing principles, and project estimation.
• Excellent analytical, negotiation, communication, and risk management skills.

Reporting To:

Commercial Director or Chief Operating Officer

Job Summary

The Junior Business Development Executive will support the sales and

marketing team in new client acquisition and revenue growth strategies. This role requires a keen interest in market dynamics, sales processes, and client engagement.We are looking for BBA & MBA Marketing fresher candidates.

Key Responsibilities

1.

Lead Generation: Identify and qualify new business opportunities

through cold calling, networking, and social media.

2.

Client Outreach: Assist in the development and execution of outreach

strategies to attract new clients.

3.

Market Research: Conduct research to identify new markets and

customer needs.

4.

Presentations: Prepare and deliver presentations on software services to

potential clients.

5.

Sales Support: Support senior business developers in negotiating deals

and closing sales.

6.

CRM Management: Maintain client and potential client information within

the company CRM.

7.

Feedback Analysis: Collect feedback from clients and the market to

assist in product and service improvement initiatives.

8.

Reporting: Assist with the preparation of reports on business

development activities. 

ROLE : BPO QUALITY ANALYST (QA)

EDUCATION: ANY DEGREE

EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)

WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)

NOTICE PERIOD : IMMEDIATE JOINEE

LOCATION : HASSAN, KARNATAKA

JOB DESCRIPTION:

BPO QUALITY ANALYST-Roles and Responsibilities

• Strong analytical and facilitation skills.
• Monitoring product standards and implementation of quality control programs.
• The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
• Performing the internal audit cycle based on facts.
• Planning, organizing, updating and maintaining documentation related to quality parameters.
• Highly self-motivated and directed, with keen attention to detail.
• Good time management skills
• Keeping quality documentation up to date.
• Analyzing the working progress of employees with set parameters.
• Responsible for the review and update of the program quality plans.

• Proficiency in the English language is mandatory. 

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To succeed as a backend developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

Back-end Developer Responsibilities:

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
  Participating in continuing education and training to remain current on best
• practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.
• Develop web applications and web services using Java Spring Boot, Spring Cloud Frameworks, AWS
  
  Back-end Developer Requirements:
  
  
• Bachelor’s degree in computer programming, computer science, or a related field.
• Fluency or understanding of specific languages, such as Java, Nodejs,React,JSON,PHP, or Python, and operating systems may be required.
• Strong understanding of the web development cycle and programming techniques and tools.
• Focus on efficiency, user experience, and process improvement.