Help Desk Executive

Position - Full Stack Developer (MERN + Laravel/PHP)

Responsibilities:

• Front-End Development: Build responsive and modern interfaces using React.js, JavaScript (ES6+), HTML5, and CSS3.
• Back-End Development:
• Develop APIs and server-side logic with Node.js, Express.js, PHP, and Laravel.
• Database & API Work:
• Work with MySQL, MongoDB, and integrate RESTful APIs and third-party services.

Collaboration & Delivery: Contribute in an Agile/Scrum environment, using Git for version control and CI/CD pipelines for deployments.

Problem Solving: Debug, optimize, and ensure scalability and maintainability of applications.

Required Skills & Qualifications:

• Strong knowledge of React.js (hooks, lifecycle, state management).
• Proficiency in JavaScript (ES6+), HTML5, CSS3, and responsive design.Hands-on experience with Node.js + Express.js (middleware, error handling, authentication/authorization).Solid expertise in PHP & Laravel framework (routing, middleware, Eloquent ORM, Artisan CLI).Experience in API design, authentication (JWT, Laravel Sanctum), and integration.Familiarity with Git/GitHub and basic CI/CD tools.Strong problem-solving ability and teamwork in Agile projects.

Introduction

Designation- Business Development Manager

We are seeking a dynamic and results-driven Business Development Manager to join our growing team at Better Analytics Pvt Ltd (Scremer). The ideal candidate will play a key role in expanding our user base, establishing strategic partnerships, and driving revenue growth. The Business Development Manager will be responsible for identifying new business opportunities, fostering relationships with key stakeholders, and developing innovative strategies to promote Scremer.

Roles and Responsibilities

• The person in this role will lead the development of new business opportunities that support our overall growth strategy for our Software products and services.
• Perform marketing strategies, Initiate discussions with the employers/companies through emails, calls, campaigns, and scheduled meetings, and apply other techniques to acquire new clients.
• Work closely with product development, marketing, and customer support teams to ensure seamless integration of business development initiatives.
• Create sales pitches about Scremer and effectively present them to employers/company SPOCS.
• Act as the face of Scremer in various industry events, conferences, and networking forums. Represent the brand professionally and effectively communicate its value proposition.
• Keep a great ongoing relationship with current partners and offer new ways to grow the partnership.
• Set up a sales pipeline and automate the sales process using tools like Odoo, Zoho CRM.
• Conduct thorough market research to identify potential business opportunities and trends. Develop and implement effective business strategies to drive Scremer's growth.
• Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships.
• Lead business growth strategies, identifying opportunities, identifying partnerships, and bringing in new clients.
• Should have leadership qualities, be highly motivated, be energetic, and be accountable for owning business outcomes including planning, executing, and forecasting.
• Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
• Identify and forge strategic partnerships with businesses, organizations, and influencers that align with Scremer's mission.
• Explore and implement monetization strategies for Scremer. Identify new revenue streams, such as premium features, partnerships, and advertising opportunities.

Must-Have Skills

• 5+ years of experience in B2B/B2C Sales.
• Should have extensive knowledge in sales and client acquisition.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Should have strong communication skills, articulation, and presentation skills
• Conflict resolution and ability to take ownership and motivate a team.
• A go-getter, who is hungry to be a part of the fabulous growth story

Good to Have Skills

• Open to working in a start-up. Experience in sales, marketing, and relationship building. Excellent communication, Presentation, and interpersonal skills.
• Ability to analyze and interpret sales data and market trends. Ability to work independently and as a team player in a fast-paced environment.
• Willingness to travel as needed.
• Stakeholder management skills.
• Prefer candidates with an MBA, MCA, or relevant education in technology, marketing, or sales.

About Scremer

Better Analytics Pvt Ltd, the creator of Scremer, is a pioneering social feedback platform that empowers users to voice their complaints and concerns. Scremer provides a space for users to share their experiences regarding various issues, from poor customer service and faulty products to unjust policies. The platform encourages community support through a unique feature called scream up, where users can rally behind each other's complaints. The most impactful grievances are prominently featured on the homepage, fostering a transparent and engaging user environment.

Location

Address: Durgam Cheruvu Rd, Kavuri Hills, Madhapur, Hyderabad, Gafoornagar, Telangana 500081.

Hyderabad - Scremer was Founded in 2021, Situated in the vibrant area of Kavuri Hills, Hyderabad, this address on Durgam Cheruvu Rd embodies a blend of urban convenience and natural beauty. It is located in Gafoornagar and offers a prime location with easy access to amenities and the picturesque Durgam Cheruvu.

Why Join Scremer?

• Innovative Mission: Join Scremer at Better Analytics Pvt Ltd to be part of an innovative social feedback platform that gives users a powerful voice.
• Engaging User-Centric Environment: Work in a dynamic and user-centric environment where every complaint matters. At Scremer, users can connect, support each other through "scream up," and influence positive change.
• Transparent and Impactful Platform: Join a company that believes in transparency and impact. Scremer features the most popular complaints on its homepage, providing users with visibility into real issues.
• Professional Growth Opportunities: At Scremer, we value talent and commitment. Join a company that fosters professional growth and skill development. Be part of a team that encourages innovation, collaboration, and continuous improvement, offering you a platform to excel in your career.

JOB DETAILS

CTC - 8-12 LPA

EXP RANGE - 5-7 Years

Education - Any Graduate

Notice Period - 15-30 Days

Work Mode - WFO

Location - Hyderabad

• Java
• Spring Boot
• Database (Preferably Mysql)
• Multithreading
• Low Level design (Any Module)
• Github
• Leetcode
• data structure

Digital marketing encompasses various roles and responsibilities, including: 

 1. Digital Strategist: Developing comprehensive digital marketing strategies aligned with business goals.

 2. Content Creation: Crafting engaging content for websites, social media, emails, and other digital channels. 

 3. SEO Specialist: Optimizing online content to improve search engine rankings and visibility. 

 4. Social Media Manager: Managing and executing social media campaigns across platforms.

 5. Email Marketing Specialist: Creating and executing email campaigns to nurture leads and engage audiences. 

 6. PPC Specialist: Managing pay-per-click advertising campaigns on platforms like Google Ads. 

 7. Analytics and Data Analyst: Analyzing digital marketing metrics to measure campaign performance and derive insights.

 8. Web Developer/Designer: Ensuring the website is user-friendly, aesthetically pleasing, and optimized for conversions. 

 9. Digital Advertising Manager: Overseeing online advertising efforts, including display ads and social media ads.

 10. CRM Manager: Utilizing customer relationship management tools to optimize customer interactions and retention.

 11. Influencer Marketing Coordinator: Collaborating with influencers to promote products or services.

 12. Video Marketing Specialist: Creating and optimizing video content for digital platforms.

 13. Mobile Marketing Specialist: online sales platforms.

 15. Brand Manager: Ensuring consistent brand representation across all digital channels. These roles work together to create a cohesive and effective digital marketing strategy.

1. Establish a strong rapport with potential clients via all communication channels, including phone, email, and LinkedIn, to set up meetings for the Demo Engineers and Account Executives. This involves engaging in meaningful conversations, understanding their needs, and building a relationship of trust and credibility.
2. Craft and lead outbound campaigns for potential markets, utilizing various channels such as email, social media, and other relevant platforms. These campaigns should focus on educating prospects about Clickpost's value proposition, highlighting the benefits and unique features of the product or service.
3. In order to excel in this role, having a minimum of 2+ years of experience in sales roles would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.

Social Media Executive  

Experience: 3+ years 

Location : Bangalore (Work From Office)   

ROLES AND RESPONSIBILITIES 

• Excellent written and verbal communication skills  
• Strong understanding of social media platforms, tools, and best practices  
• Social media content strategy  
• Social media handles creation and optimisation  
• All social media platforms maintenance, fanbase, engagement, insights improvements and growth plan ideation and execution 
• Calendar preparation and performance tracking 
• Performance tracking and insights analysis 
• Experience with latest tools  and reporting  
• Ability to work independently and in a team environment  
• Passion for social media and staying up-to-date with the latest trends and best practices  

• 2+ years professional writing experience
• Excellent writing and editing skills
• Experience writing content for web/mobile products
• Experience writing emails, landing pages, or editorial content
• Proven ability to collaborate successfully with cross-­functional partners
• Ability to work independently in a fast-paced environment.
• Experience writing stories or more long-form editorial content
• Experience with trauma informed writing is a plus
• Experience writing for social impact products or audiences is a plus
• Solid understanding of email marketing and social channels are a plus
• Portfolio of writing samples

As a Data Engineer, your role will encompass: 

• Designing and building production data pipelines from ingestion to consumption within a hybrid big data architecture using Scala, Python, Talend etc.   
• Gather and address technical and design requirements.  
• Refactor existing applications to optimize its performance through setting the appropriate architecture and integrating the best practices and standards. 
• Participate in the entire data life-cycle mainly focusing on coding, debugging, and testing. 

• Troubleshoot and debug ETL Pipelines. 
• Documentation of each process. 

Technical Requirements: - 

• BSc degree in Computer Science/Computer Engineering. (Masters is a plus.) 
• 2+ years of experience as a Data Engineer. 

• In-depth understanding of core ETL concepts, Data Modelling, Data Lineage, Data Governance, Data Catalog, etc. 
• 2+ years of work experience in Scala, Python, Java. 
• Good Knowledge on Big Data Tools such as Spark/HDFS/Hive/Flume, etc. 
• Hands on experience on ETL tools like Talend/Informatica is a plus. 
• Good knowledge in Kafka and spark streaming is a big plus. 

• 2+ years of experience in using Azure cloud and its resources/services (like Azure Data factory, Azure Databricks, SQL Synapse, Azure Devops, Logic Apps, Power Bi, Azure Event Hubs, etc). 
• Strong experience in Relational Databases (MySQL, SQL Server)  
• Exposure on data visualization tools like Power BI / Qlik sense / MicroStrategy 
• 2+ years of experience in developing APIs (REST & SOAP protocols). 
• Strong knowledge in Continuous Integration & Continuous Deployment (CI/CD) utilizing Docker containers, Jenkins, etc. 

• Strong competencies in algorithms and software architecture. 
• Excellent analytical and teamwork skills. 

 Good to have: - 

• Previous on-prem working experience is a plus. 
• In-depth understanding of the entire web development process (design, development, and deployment) 

• Previous experience in automated testing including unit testing & UI testing.