Help Desk Executive
1 - 2 yrs
₹3L - ₹3.5L / yr
Hyderabad
Skills
Customer Support
Attending calls regarding park operations and assigning to park operations team as per contact matrix to address
Responding to mail requests or complaints with system update, track and closing each one of call or compliant loop.
To take message accurately and convey the same to the concerned person promptly.
Working on digital platform as available and ensure all calls are updated in the system
Educating end user for using digital application for call or complaint register
Making daily report in a presentable format with the data of no of calls/complaints registered, assigned, status , completion,
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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